INFODRAW MRS-400 User manual

MRS-400
User Manual
Manual version 5.4.1
Date: July, 2013
Firmware 4.6.0.3

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INFODRAW MRS-400 User Manual v5.4.1
2
About This Manual
Thank you for purchasing the Media Relay System (MRS-400) device. This User Manual has
been specifically designed to guide you through the setup configurations, the features and
operational functions of the MRS-400 Unit.
Read Me First
Please read this user manual carefully before using your MRS-400 device to ensure
safe and proper use.
The descriptions in this manual are based on the default settings of your device.
Content and images used in this manual may differ from the actual product.
Software images and screenshots used in this manual may differ in appearance from
the actual software, depending on the software version in use.
The stability and performance of the MRS-400 unit’s wireless data streaming may
vary in different countries, due to bandwidth and reception capabilities of the
available carrier wireless networks and service providers in each country.
Every effort has been made to ensure that the information in this user manual is
accurate. Infodraw is not responsible for printing or spelling errors.
Version
Author(s)
Date Completed
Release notes
1.0
Jacob Noff
02/2009
1.1
Jacob Noff
05/2009
2.0
P. Clausen
08/2009
3.0
Jacob Noff
12/2009
3.2
Jacob Noff
05/2010
3.3
Jacob Noff
10/2010
4.0
Yonatan Cain
03/2011
4.1
Aiko Bakker
11/2011
4.2
Gidon Teff
02/2012
5.0
Yonatan Cain
06/2012
5.1
Yonatan Cain
09/2012
5.4.1
Gidon Teff
07/2013
OLED menu, updates.

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Safety Precautions
To prevent damage to your MRS-400 device or injury to yourself and others, please read the
following safety information prior to using your device.
WARNING
To prevent damage, electric shocks, fires and/or explosions:
Do not use damaged power charger cords or plugs, or loose electrical sockets.
Do not touch the MRS-400 device or the power charger cords with wet hands.
Do not place or use this product near water or wet locations.
Do not twist, bend, cut or damage the power charger cords.
Do not drop or cause an impact to the MRS-400 device or the power chargers.
Do not place your device on an object where it is likely to fall. If your device falls, it
may get damaged.
Do not charge the MRS-400 device with chargers that are not approved by the
manufacturer.
Do not use the MRS-400 device if the built-in lithium battery is damaged or leaking.
Avoid exposing the MRS-400 device to very hot or very cold temperatures. Extreme
temperatures may cause deformation of the device and reduce the charging capacity
and/or life of your device/ battery.
Do not use or store your device in dusty or dirty areas.
Do not allow children to use your MRS-400 device.
When turning the unit on:
To turn the MRS-400 unit on, locate the ON/OFF switch on the side of the unit. An
object such as a Pen Lid or small Flat Head Screwdriver is required. Place the object
on the ridges on top of the ON/OFF switch and carefully move the switch to the ON
position until it clicks and the LED lights turn on. Repeat the process to turn it off.
Before turning the unit ON, please make sure that the GSM Antenna is connected to
its appropriate antenna connector on the unit. If the SIM card is inserted into the
unit and the unit is turned ON without the GSM antenna being connected, this may
cause harm to the internal cellular modem. Therefore it is recommended to keep
the GSM Antenna connected all the time.

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When charging the unit:
The MRS-400 unit’s maximum power input is 5V. The chargers supplied by Infodraw
provide the correct (5V) power output to the unit. WHEN CHARGING THE UNIT,
ONLY USE THE CHARGERS PROVIDED BY INFODRAW. DO NOT CHARGE THIS UNIT
WITH ANY HIGHER VOLTAGE THAN 5V. THIS MAY CAUSE IRREVERSIBLE INTERNAL
DAMAGE TO THE UNIT’S HARDWARE COMPONENTS.
Never use a damaged charger to charge the device.
When configuring the unit:
The MRS-400 unit has to be configured prior to operation and later on as well. The
configurations are done using the Device Configurator Application on any PC,
through the USB Cable provided. MAKE SURE THAT ANY SIM CARD AND/OR MICRO
SD CARD IN THE UNIT IS REMOVED BEFORE CONFIGURING THE UNIT THROUGH THE
USB CABLE.
When installing the unit in a vehicle:
Only use Infodraw Chargers to charge the MRS-400 Unit. Non-Infodraw chargers are
not covered by the 1 Year Limited Warranty.
When installing custom 12V Power Outlets directly into vehicle batteries, please
ensure that this is done by a qualified, experienced Auto Electrician.
Disposal and Recycling:
Please ensure this product is recycled in an environmentally friendly way. You must dispose
of the MRS-400 device properly according to local laws and regulations. As the MRS-400
device contains electronic components and a lithium battery, it must be disposed of
separately from household waste. When the MRS-400 device reaches the end of its life,
contact local authorities to learn about disposal and recycling options.
Copyright
© 2012 Infodraw R&D LTD. All rights Reserved.
Information in this manual is protected by copyright laws and is the property of INFODRAW.
No part of this manual may be reproduced, copied, translated, or published in any form or
by any means without INFODRAW’s prior permission. Information is this manual is subject
to change by INFODRAW without prior notice.

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Table of Contents
Box Contents ............................................................................................................................... 9
Required Items .......................................................................................................................... 10
Included Software...................................................................................................................... 11
Chapter 1 - Introduction............................................................................................................. 13
1-1 Document Scope:.............................................................................................................13
1-2 Terminology: ....................................................................................................................13
1-3 Introduction: ....................................................................................................................14
1-4 System Components: .......................................................................................................14
1-5 System Architecture:........................................................................................................ 15
Chapter 2 - Hardware Interfaces ................................................................................................ 16
2-1 Video Input: .....................................................................................................................16
2-2 Audio:...............................................................................................................................16
2-3 GSM Antenna Connector: ................................................................................................17
2-4 GPS Antenna Connector: .................................................................................................17
2-5 PTZ: ..................................................................................................................................18
2-6 GPIO: ................................................................................................................................18
2-7 USB Client (Mini USB Input):............................................................................................19
2-8 USB Host: .........................................................................................................................19
2-9 Micro SD Slot:...................................................................................................................20
2-10 ON/OFF Switch:..............................................................................................................20
2-11 5V Power Input: .............................................................................................................20
2-12 Charging the Unit:..........................................................................................................21
2-13 Device Display Screen: ...................................................................................................22
2-13-1 Device Display Menu: ...................................................................................... 22
Chapter 3 - Installation............................................................................................................... 23
3-1 MRS Server:...................................................................................................................... 23
3-1-1 Installing the MRS Service ................................................................................. 23
3-1-2 Installing MRS Monitor-server Application: ....................................................26
3-2 MRS-400 Device Configuration:....................................................................................... 29
3-2-1 MRS Device Configurator Installation:.............................................................29
3-2-1-1 Driver Installation for Windows XP, Vista, 7 (32Bit):.......................32
3-2-1-2 Driver Installation for Windows 7 (64Bit):.......................................34
3-2-1-3 Driver installation for Windows 8 OS .............................................. 38
3-2-2 Initial Configuration of the MRS Device ............................................................39
3-3 MRS Monitor Client: .........................................................................................................40

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Chapter 4 –MRS Software Components ..................................................................................... 43
4-1 MRS Monitor Client Application: .....................................................................................43
4-1-1 Setting Language: ............................................................................................44
4-1-2 Connecting the Unit to the Server:..................................................................45
4-1-3 Viewing Video:.................................................................................................47
4-1-3-1 Video Properties:............................................................................. 50
4-1-3-2 Multiple Video Encoders: ................................................................53
4-1-3-3 Video Frame Text: ...........................................................................56
4-1-4 Other Options: .................................................................................................57
4-1-5 Device Location (GPS):..................................................................................... 58
4-1-5-1 System Level Map:...........................................................................59
4-1-5-2 Device Level Map: ...........................................................................60
4-1-5-3 Map Views:......................................................................................61
4-1-5-4 Video Over Map: .............................................................................62
4-1-5-5 GPS Location History: ......................................................................63
4-1-5-6 GPS Location Settings:.....................................................................64
4-1-5-7 Device Speed Over Map:.................................................................67
4-1-6 Audio................................................................................................................ 69
4-1-6-1 Computer Audio Properties: ...........................................................69
4-1-6-2 Audio Streaming:.............................................................................71
4-1-6-3 Unit Audio Properties:.....................................................................72
4-1-6-4 Unit Audio Controls:........................................................................73
4-1-7 Recording.........................................................................................................74
4-1-7-1 Local Recorder Settings ...................................................................74
4-1-7-2 Local Recording: ..............................................................................76
4-1-7-3 Device Recording:............................................................................ 78
4-1-7-4 Remote Server Recording:...............................................................82
4-1-7-5 Audio Recording: .............................................................................85
4-1-7-6 Synchronized Video and Audio Recording: .....................................86
4-1-7-7 External Storage Device: .................................................................88
4-1-7-8 Recorded Files Digital Signature:..................................................... 89
4-1-7-9 Recorded Files Encryption:..............................................................91
4-1-7-10 Recording History in Graphic Format:............................................93
4-1-8 VMD:................................................................................................................94
4-1-8-1 VMD Configuration ...........................................................................97
4-1-9 GPIO (Sensors and Switches):.......................................................................... 98

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4-1-10 SMS Alerts From Device: ..............................................................................101
4-1-11 Photo Snapshots:..........................................................................................104
4-1-12 Session:.........................................................................................................105
4-1-13 Neighbourhood: ...........................................................................................106
4-1-14 Communication: ...........................................................................................107
4-2 MRS AV Player Application: ...........................................................................................108
4-2-1 Playing Recorded Files: ..................................................................................109
4-2-2 Verifying Digital Signatures:...........................................................................111
4-2-3 Decrypting Recorded Files:............................................................................112
4-3 MRS Device Configurator Application:...........................................................................113
4-3-1 Device Identification Menu: ..........................................................................114
4-3-2 Connection Menu: .........................................................................................115
4-3-3 Modem Menu:...............................................................................................117
4-3-4 Local Network Menu: ....................................................................................118
4-3-4-1 Connect Through LAN ...................................................................119
4-3-5 Wireless LAN Menu: ......................................................................................122
4-3-6 SIM Menu: .....................................................................................................122
4-3-7 SMS Menu:.....................................................................................................123
4-3-8 GPIO Menu: ...................................................................................................125
4-3-9 Recording Menu: ...........................................................................................129
4-3-10 GPS Menu: .................................................................................................... 130
4-3-11 PTZ Menu:.....................................................................................................131
4-3-12 Licensing Menu:............................................................................................ 135
4-3-13 Upgrade Menu.............................................................................................. 139
4-3-14 Log Menu:....................................................................................................142
4-4 MRS Service Program:.................................................................................................... 145
4-4-1 Administrator Menu: .........................................................................147
4-4-2 Logging Menu:....................................................................................148
4-4-3 User/Device Access Permissions Menu:............................................. 149
4-4-4 Clients Menu ...................................................................................... 152
4-4-5 Recordings Menu: ..............................................................................154
4-4-6 Software Updates Menu: ...................................................................155
4-4-7 License Menu: ....................................................................................156
4-5 MRS Monitor Server Application: ..................................................................................157
4-5-1 Permissions:...................................................................................................158

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4-5-2 Software Upgrading:......................................................................................162
4-6 Other Clients: .................................................................................................................164
4-6-1 iPhone Client:.................................................................................................164
4-6-2 Android Client:...............................................................................................170
4-6-3 Windows Mobile Clients:...............................................................................172
4-6-4 Web Browser Client:......................................................................................173
Chapter 4 Technical Specifications: ......................................................................................... 174
4-1 MRS Unit Specifications:................................................................................................174
4-2 MRS Software Specifications: ........................................................................................177
4-3 MRS Server Technical Requirements:............................................................................178
Chapter 5 Support: ................................................................................................................. 179
5-1 Troubleshooting Index: ..................................................................................................179
5-2 Troubleshooting:............................................................................................................180
5-3 FAQ Index:......................................................................................................................189
5-4 Frequently Asked Questions (FAQ):...............................................................................190
Contact Us ............................................................................................................................... 194

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Box Contents
GSM Antenna
GPS Antenna
5V Power Charger
USB Cable (For Setup)
12V –5V Car Adapter
Charger
MRS Unit

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Required Items
SIM Card (Data only)
3G/ HSPA/ EDGE/ GPRS
Camera
Micro SD Card
A SIM Card (Data Only) from your
cellular service provider is required for
the unit. The MRS-400 unit supports
most 3G/ HSPA/ EDGE/ GPRS SIM based
cellular providers. The supported
frequency bands are listed in the
Technical Specifications section of this
manual.
Any analogue PAL/NTSC camera with a
BNC MALE connection for video output
can be connected to the MRS unit. The
unit supports 1-4 cameras.
A Micro SD Card is required if you would
like to record in the MRS-400 device.
The speed of the Micro SD Card will vary
depending on the make. The MRS unit
supports up to a 32GB Micro SD Card
(SDHC).