INFODRAW TMRS-102 User manual

TMRS-102
Date: April, 2013
Manual version 5.3
Firmware 4.5.0.0

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AboutThisManual
Thank you for purchasing the Personal Media Relay System (TMRS) device. This User Manual
has been specifically designed to guide you through the setup configurations, the features
and operational functions of the TMRS Unit.
Read Me First
•Please read this user manual carefully before using your TMRS device to ensure safe
and proper use.
•The descriptions in this manual are based on the default settings of your device.
•Content and images used in this manual may differ from the actual product.
•Software images and screenshots used in this manual may differ in appearance from
the actual software, depending on the software version in use.
•The stability and performance of the TMRS unit’s wireless data streaming may vary
in different countries, due to bandwidth and reception capabilities of the available
carrier wireless networks and service providers in each country.
•Every effort has been made to ensure that the information in this user manual is
accurate. Infodraw is not responsible for printing or spelling errors.
•Please keep this manual for future reference.
•For support please refer to your local distributor with a detailed account of the
problem you have encountered.
Version Author(s) Applies to Firmware
Version
Date
Completed
Release Notes
5.3 Gidon Teff/
Jonathan Kein
4.5.0.0 04/2013 First TMRS manual

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Safety Precautions
To prevent damage to your TMRS device or injury to yourself and others, please read the
following safety information prior to using your device.
WARNING
To prevent damage, electric shocks, fires and/or explosions:
•Do not use damaged power charger cords or plugs, or loose electrical sockets.
•Do not touch the TMRS device or the power charger cords with wet hands.
•Do not place or use this product near water or wet locations.
•Do not twist, bend, cut or damage the power charger cords.
•Do not drop or cause an impact to the TMRS device or the power chargers.
•Do not place your device on an object where it is likely to fall. If your device falls, it
may get damaged.
•Do not charge the TMRS device with chargers that are not approved by the
manufacturer.
•Do not use the TMRS device if the built-in lithium battery is damaged or leaking.
•Avoid exposing the TMRS device to very hot or very cold temperatures. Extreme
temperatures may cause deformation of the device and reduce the charging capacity
and/or life of your device/ battery.
•Do not use or store your device in dusty or dirty areas.
•Do not allow children to use your TMRS device.
When turning the unit on:
•To turn the TMRS unit on, locate the ON/OFF switch on the side of the unit. Carefully
move the switch to the ON position until it clicks and the LED lights turn on. Repeat
the process to turn it off.
•Before turning the unit ON, please make sure that the GSM Antenna is connected to
its appropriate antenna connector on the unit. If the SIM card is inserted into the
unit and the unit is turned ON without the GSM antenna being connected, this may
cause harm to the internal cellular modem. Therefore it is recommended to keep
the GSM Antenna connected all the time.
•After turning the unit OFF, please wait until the LED’s on the top of the unit shut off
completely before turning the unit back ON.

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When charging the unit:
•The TMRS unit’s maximum power input is 5V. The chargers supplied by Infodraw
provide the correct (5V) power output to the unit. WHEN CHARGING THE UNIT,
ONLY USE THE CHARGERS PROVIDED BY INFODRAW. DO NOT CHARGE THIS UNIT
WITH ANY HIGHER VOLTAGE THAN 5V. THIS MAY CAUSE IRREVERSIBLE INTERNAL
DAMAGE TO THE UNIT’S HARDWARE COMPONENTS.
•Never use a damaged charger to charge the device.
When configuring the unit:
•The TMRS unit has to be configured prior to operation and later on as well. The
configurations are done using the Device Configurator Application on any PC,
through the USB Cable provided. MAKE SURE THAT ANY SIM CARD IN THE UNIT IS
REMOVED BEFORE CONFIGURING THE UNIT THROUGH THE USB CABLE.
Using the unit’s Dip Switches:
•The TMRS Unit has 4 Dip Switches used for setup and operation, located on the side
of the unit. The functions of each dip switch can be found in the Dip Switch section
of the Unit Hardware Interfaces chapter in this manual. Make sure you understand
the functions of each dip switch, prior to using the unit.
When installing the unit in a vehicle:
•Only use Infodraw Chargers to charge the TMRS Unit. Non-Infodraw chargers are not
covered by the 1 Year Limited Warranty.
•When installing custom 12V Power Outlets directly into vehicle batteries, please
ensure that this is done by a qualified, experienced Auto Electrician.
Disposal and Recycling:
Please ensure this product is recycled in an environmentally friendly way. You must dispose
of the TMRS device properly according to local laws and regulations. As the TMRS device
contains electronic components and a lithium battery, it must be disposed of separately
from household waste. When the TMRS device reaches the end of its life, contact local
authorities to learn about disposal and recycling options.
Copyright
© 2012 Infodraw R&D LTD. All rights Reserved.
Information in this manual is protected by copyright laws and is the property of INFODRAW.
No part of this manual may be reproduced, copied, translated, or published in any form or
by any means without INFODRAW’s prior permission. Information is this manual is subject
to change by INFODRAW without prior notice.

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Table of Contents
Box Contents .............................................................................................. 10
Required Items............................................................................................ 12
Included Software ..............................................Error! Bookmark not defined.
Chapter 1 - Introduction ............................................................................. 13
1-1 Document Scope:............................................................................................................. 15
1-2 Terminology: ....................................................................................................................15
1-3 Introduction: ....................................................................................................................16
1-4 System Components: .......................................................................................................16
1-5 System Architecture:........................................................................................................17
1-5-1 Server Based Architecture: ............................................................................. 17
1-6 Unit Hardware Interfaces: ............................................................................................... 19
1-6-1 Video Input/ 5V Power Output:....................................................................... 19
1-6-2 Video / 5V Power Adapter Cable:....................................................................19
1-6-3 Audio In/Out: ................................................................................................... 20
1-6-4 Audio In/Out Adapter Cable: ...........................................................................20
1-6-5 Antennas Option 1 (External GSM and GPS): ..................................................21
1-6-6 Antennas Option 2 (Internal GSM and External GPS): ....................................22
1-6-7 SIM Card Slot: ..................................................................................................23
1-6-8 Alarm Button: .................................................................................................. 23
1-6-9 USB Client (Mini USB Input):............................................................................24
1-6-10 Micro SD Slot: ................................................................................................24
1-6-11 ON/OFF Switch: ............................................................................................. 25
1-6-12 5V Power Input: ............................................................................................. 25
1-6-13 Charging the Unit:.......................................................................................... 26
1-6-14 Dip Switches: .................................................................................................27
1-6-15 LED’s: ............................................................................................................. 28
1-6-16 GPIO/PTZ Cable:............................................................................................. 29
1-6-17 Ethernet Cable: ..............................................................................................31

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Chapter 2 - Installation ............................................................................... 32
2-1 MRS Server:...................................................................................................................... 32
2-1-1 MRS Service Program: .....................................................................................34
2-1-1-1 Administrator Menu: ........................................................................ 37
2-1-1-2 Logging Menu:................................................................................... 38
2-1-1-3 User/Device Access Permissions Menu: ........................................... 39
2-1-1-4 Clients Menu .....................................................................................42
2-1-1-5 Recordings Menu: ............................................................................. 44
2-1-1-6 Software Updates Menu: ..................................................................45
2-1-1-7 Sleep Management ........................................................................... 46
2-1-1-8 License Menu: ...................................................................................48
2-1-2 Setup Server through MRS Monitor Application:............................................ 49
2-1-2-1 Server Based Architecture Setup: ................................................... 50
2-2 MRS Monitor Client: ........................................................................................................ 55
2-3 TMRS Unit Configuration: ................................................................................................ 58
2-3-1 MRS Device Configurator Installation:.............................................................58
2-3-2 MRS USB Drivers Installation:..........................................................................60
2-3-2-1 Drivers Installation for Windows XP, Vista, 7 (32Bit): ..................... 60
2-3-2-2 Drivers Installation for Windows 7 (64Bit): ..................................... 63
2-3-3 Device Config Application:............................................................................... 68
2-3-3-1 Device Identification Menu: ............................................................ 69
2-3-3-2 Connection Menu:........................................................................... 70
2-3-3-3 Modem Menu:.................................................................................72
2-3-3-4 Local Network Menu: ...................................................................... 73
2-3-3-5 Wireless LAN Menu: ........................................................................74
2-3-3-6 SIM Menu: ....................................................................................... 75
2-3-3-7 SMS Menu: ......................................................................................76
2-3-3-8 GPIO Menu: ..................................................................................... 78
2-3-3-9 Recording Menu: .............................................................................79
2-3-3-10 GPS Menu: .....................................................................................80
2-3-3-11 PTZ Menu: ..................................................................................... 81
2-3-3-12 Licensing Menu: ............................................................................ 82
2-3-3-13 Upgrade Menu: .............................................................................83
2-3-3-14 Log Menu:......................................................................................84

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Chapter 3 – MRS Software Components...................................................... 87
3-1 MRS Monitor Server Application: ....................................................................................87
3-2 MRS Monitor Client Application: ..................................................................................... 88
3-3 Setting Language:.............................................................................................................89
3-4 Connecting the Unit to the Server: ..................................................................................90
3-5 Viewing Video: .................................................................................................................92
3-5-1 Video Properties: ............................................................................................. 95
3-5-1-1 Multiple Video Encoders: ................................................................ 98
3-5-1-2 Video Frame Text: .........................................................................101
3-6 Device Control Parameters: ...........................................................................................102
3-7 Device Location (GPS): ...................................................................................................103
3-7-1 System Level Map:.........................................................................................104
3-7-2 Device Level Map:..........................................................................................105
3-7-3 Map Views: ....................................................................................................106
3-7-4 Video Over Map:............................................................................................107
3-7-5 GPS Location History: ....................................................................................108
3-7-6 GPS Location Event Alarm: ............................................................................109
3-7-7 Device Speed Over Map: ...............................................................................111
3-8 Audio..............................................................................................................................113
3-8-1 Computer Audio Properties:..........................................................................113
3-8-2 Audio Streaming: ...........................................................................................115
3-8-3 Unit Audio Properties: ...................................................................................116
3-8-4 Unit Audio Controls: ......................................................................................117
3-9 Recording .......................................................................................................................118
3-9-1 Local Recorder Settings .................................................................................118
3-9-2 Local Recording:.............................................................................................120
3-9-3 Device Recording: ..........................................................................................122
3-9-4 Remote Server Recording:.............................................................................126
3-9-5 Audio Recording: ...........................................................................................129
3-9-6 Synchronized Video and Audio Recording:....................................................130
3-9-7 SMB Recording (External Storage Device):....................................................132
3-9-8 Recorded Files Digital Signature: ...................................................................135
3-9-9 Recorded Files Encryption: ............................................................................137
3-9-10 MRS AV Player Application: .........................................................................139

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3-9-10-1 Playing Recorded Files:................................................................140
3-9-10-2 Verifying Digital Signatures: ........................................................142
3-9-10-3 Decrypting Recorded Files:..........................................................143
3-9-11 Recording History in Graphic Format: .........................................................144
3-10 VMD: ............................................................................................................................145
3-11 Alarm Button:...............................................................................................................148
3-12 GPIO (Sensors and Switches): ......................................................................................151
3-12-1 Input Sensors: ..............................................................................................153
3-12-2 Output Switches: .........................................................................................156
3-13 SMS Alerts From Device:..............................................................................................158
3-14 SMS Commands To Device: .........................................................................................161
3-15 PTZ: ..............................................................................................................................162
3-16 Photo Snapshots: .........................................................................................................165
3-17 LAN:..............................................................................................................................166
3-18 Wi-Fi..............................................................................................................................169
3-19 Permissions: .................................................................................................................170
3-20 Session: ........................................................................................................................174
3-21 Neighbourhood:...........................................................................................................175
3-22 Communication:...........................................................................................................176
3-23 Other Clients: ...............................................................................................................177
3-23-1 iPhone Client:...............................................................................................177
3-23-2 Android Client:.............................................................................................182
3-23-3 Windows Mobile Clients:.............................................................................184
3-23-4 Web Browser Client:....................................................................................185
3-24 Streaming Video to Websites: .....................................................................................186
3-25 Software Upgrading: .................................................................................................... 187
3-25-1 Application Upgrading: ................................................................................187
3-25-2 Unit Firmware Upgrading: ...........................................................................189
3-26 Secure Session IPSEC Encryption: ................................................................................191
3-27 Use TMRS Device as 3G Router: ..................................................................................195

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Chapter 4 Technical Specifications........................................................... 196
4-1 TMRS Unit Specifications ............................................................................................... 196
4-2 MRS Software Specifications: ........................................................................................199
4-3 MRS Server Technical Requirements:............................................................................200
Chapter 5 Support................................................................................... 201
5-1 Troubleshooting Index: .................................................................................................. 201
5-2 Troubleshooting:............................................................................................................203
5-3 FAQ Index:......................................................................................................................212
5-4 Frequently Asked Questions (FAQ):...............................................................................213
Contact Us................................................................................................ 218

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Box Contents
Video/ Power Adapter
Cable
Audio In/Out Adapter
Cable
GPS Antenna
GSM+WiFi Antenna (Optional) 5V Power Charger
Option 1
TMRS Unit
Option 2

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USB Cable (For Setup) 12V
–
5V Car Adapter
Charger
GPIO/PTZ Cable Ethernet Cable

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Required Items
SIM Card (Data only)
3G/ HSPA/ EDGE/ GPRS
Camera
Micro SD Card
A SIM Card (Data Only) from your
cellular service provider is required for
this unit. The TMRS unit supports most
3G/ HSPA/ EDGE/ GPRS SIM based
cellular providers.
* It is recommended for the SIM to be of
high speed (HSPA or faster) and have a large
browsing package – at least 3GB.
Any analogue PAL/NTSC camera with a
RCA connector for video output can be
connected to the TMRS unit. The unit
supports 1 camera. The unit’s battery
can feed power to a 5V camera for
portable use.
A Micro SD Card is required if you would
like to record in the TMRS device. The
speed of the Micro SD Card will vary
depending on the make. The TMRS unit
supports up to a 32GB Micro SD Card
(SDHC).

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Included Software
The following software is included with the PMRS System:
MRS Monitor (Client) Application:
This is the application through which you are able to watch
video, listen to audio and monitor the location of your PMRS
devices. In this application you are able to change the
parameters of the video and audio and view the recordings
you have made.
MRS Device Configurator Application:
This application is used for configuring the TMRS device
parameters prior to operating the unit and for upgrading
the unit’s firmware. The unit is configured through a USB
Cable interface on any PC (Windows XP or higher).
MRS AV Player Application:
This application is used for viewing recorded
video/audio files. It is also used to verify recorded files
that have a digital signature assigned to them, as well
as decrypting recorded files that are encrypted with a
key.
MRS Server (Windows Service Program):
This is a Web Admin Interface program and is used for
setting up your server for TMRS units to connect to,
setting permission and access levels for connecting
clients and configuring a variety of other settings in the
server. With this program, the server’s settings can be
accessed and changed from any location, using the web.

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Other included software:
Windows Mobile 5.0/ 6.0 Clients:
Used for viewing the MRS/PMRS unit’s video/ audio/ GPS streams live from your Windows
Mobile Smart Phone.
MRS USB Drivers for Windows XP, Vista and 7 (32bit):
These drivers must be installed on your PC to allow the PMRS unit to connect to the Device
Configurator Program using the USB cable.
MRS USB Drivers x64 for Windows 7 (64bit):
These drivers must be installed on your PC to allow the PMRS unit to connect to the Device
Configurator Program using the USB cable.
iMRS iPhone Client:
iMRS is used for monitoring video/audio/location
streams from TMRS devices, on your iPhone.
MRS Android Client:
MRS Android Client is used for monitoring
video/audio/location streams from TMRS devices, on
your Android powered mobile device.
MRS Monitor (Server) Application:
This application can be used for both server and client
purposes; it has the same features of the MRS monitor-
client and the MRS Server program but cannot serve more
than one device at one time and is not accessible through the
web. The MRS monitor is easy to install and operate and is
fitted to the needs of retail clients.

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MRS ActiveX Control Software:
Used for integrating the MRS system with other control software.
•The MRS Software will be burned for you on a CD provided by your local distributor.
Chapter 1 - Introduction
1-1 Document Scope:
This document describes the setup configurations, the features and operational functions of
the TMRS Unit. It also provides technical specifications, as well as troubleshooting help and
answers to frequently asked questions (FAQs).
1-2 Terminology:
Below is a list of descriptions for the abbreviated terms used in this manual.
Term: Description:
TMRS Personal Media Relay System
IP Internet Protocol
TCP Transmission Control Protocol
UDP User Datagram Protocol
GPS Global Positioning System
GSM Global System for Mobile Communications
3G 3rd Generation Mobile Telecommunications
HSPA High Speed Packet Access
EDGE Enhanced Data rates for GSM Evolution
GPRS General packet radio service
SIM Subscriber Identity Module
SD Secure Digital
PC Personal Computer
USB Universal Serial Bus
M2M Multi Unit to Multi Client
TRS (TRRS) Tip, Ring, Sleeve
PTZ Pan, Tilt, Zoom
VMD Visual Motion Detection
GPIO General Purpose Input, Output
SMS Short Message Service
APN Access Point Name
LAN Local Area Network
PIN Personal Identification Number

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TMRS units, which can stream 1 video
channel, 1 audio channel and GPS location
over the cellular network or LAN to the
MRS server.
PUK PIN Unlock Key
LED Light-emitting diode
TTL Transistor–transistor logic
Wi-Fi Wireless-Network
1-3 Introduction:
The Infodraw TMRS unit is a portable handheld multimedia streaming and monitoring
system from the field. It allows users to stream live video/audio/location from anywhere
over wireless cellular networks (3G/ HSPA/ EDGE/ GPRS) , WiFi, and LAN and can be
monitored and controlled from any location upon alarm/ request. The media streaming is
done using TMRS units which can be carried handheld or located either on mobile vehicles
or in fixed locations. The units can be monitored remotely from fixed/mobile control
centres, mobile phones/PDAs or an internet web client.
The TMRS unit will operate using WiFi as long as such a network is operational and in
reception range, the moment the network is out of the range the device will switch to the
GSM reception.
1-4 System Components:
The system consists of the following components:
MRS Server, which communicates with
units and clients.
MRS Clients, which communicate with
the server and have viewing and control
capabilities for all connected units, as
defined by the server.

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1-5 System Architecture:
¾Server Based Architecture: This architecture is based on a server with a fixed IP
address. Multiple units can communicate with the server as well as multiple clients.
All clients are connected to the server only and have viewing and control capabilities.
1-5-1 Server Based Architecture:

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1-6 Unit Hardware Interfaces:
Listed below are the explanations of the TMRS Unit’s hardware interfaces.
1-6-1 Video Input/ 5V Power Output:
The unit has a standard 2.5mm TRRS female input connector which supports the video input
and 5V power output to the camera from the unit. The input is labelled A/V IN on the TMRS
Unit.
1-6-2 Video / 5V Power Adapter Cable:
The unit comes with a 2.5mm TRRS Male Jack splitter cable which has a RCA Connector for
Video Input (Yellow connector) and a 5V DC Power Connector (black connector) for Power
Output to a camera (Max 5V). The White RCA Connector in this cable has no use. Connect
this adapter cable to the Video/ Power TRRS Female Input Connector shown above (A/V IN).

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1-6-3 Audio In/Out:
The unit has a standard 2.5mm TRRS Female Input Connector which supports the Audio Line
In and Audio Line Out of the unit. The input is labelled with a Headphones Symbol on the
TMRS Unit and is located next to the “A/V IN” input. Headphones can be connected here
directly.
1-6-4 Audio In/Out Adapter Cable:
The unit comes with a 2.5mm TRRS Male Jack splitter cable which has a 2.5mm TRRS Female
connector for Audio In (Pink Connector) and a 2.5mm TRRS Female connector for Audio Out
(Green Connector). A microphone and speakers can be connected to this cable (pink
connector for microphone, green connector for speakers). Connect this adapter cable to the
Audio In/Out TRRS Female Input Connector shown above (Labelled with Headphones).