Insignia NS-CM12BK9 User manual

Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
12-Cup Programmable
Coffee Maker
NS-CM12BK9
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Final Trim Size: 5.512 x 8.268 in. (140 x 210 mm)
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Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
IMPORTANT SAFEGUARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Grounding instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Control and display panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Before using your coffee maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Tips and hints for using your coffee maker . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using your coffee maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing your coffee maker for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Making a pot of coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Setting the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setting a delayed start time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning your coffee maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cleaning coffee maker parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Removing mineral deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-CM12BK9 represents the state of the art in coffee maker design and is
designed for reliable and trouble-free performance.
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be
followed to reduce the risk of fire, electric shock, and/or injury to persons
including the following:
READ ALL INSTRUCTIONS BEFORE USING
1Do not touch hot surfaces—use the handle.
2Make sure that your outlet voltage corresponds to the voltage stated on the
rating label of the coffee maker.
3To avoid the risk of electric shock, do not immerse your coffee maker or cord in
water or other liquids.
4Keep your coffee maker away from children to avoid accidents. Close
supervision is necessary when any appliance is used by or near children.
5Unplug from outlet when either the appliance or display clock is not in use,
and before cleaning. Allow to cool before putting on or taking off parts, and
before cleaning the appliance.
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6Do not operate your coffee maker with a damaged cord or if your coffee maker
has been dropped or damaged. To avoid the risk of electric shock, do not
disassemble your coffee maker. Take it to a qualified serviceman for
examination and repair. Incorrect assembly might result in a risk of electric
shock when your coffee maker is used after reassembly.
7Use of accessories not recommended by the manufacturer can cause injuries.
8Do not use outdoors or in a damp area.
9Do not let the cord hang over the edge of a table or counter, or touch hot
surfaces.
10 Do not place on or near a gas or electric burner or an oven. Never put your
whole coffee maker in a dishwasher (only the carafe is dishwasher safe).
11 Scalding can occur if the cover is removed during the brewing cycle. Make
sure that you do not get burned by the steam.
12 Never leave the empty carafe on the warming plate because it can crack.
13 Do not let your coffee maker operate without water.
14 Use extreme caution when moving your coffee maker if it contains hot coffee.
15 To disconnect, turn off, then remove the plug from the wall outlet. Always hold
the plug. Never pull the cord.
16 Only use your coffee maker for its intended purpose.
17 The carafe is designed for use with your coffee maker. Do not use it on a range
top.
18 Your coffee maker is for household use only.
19 Do not place your coffee maker on an unstable surface.
20 If the carafe is hot, do not set it on a wet or cold surface.
21 Do not use a cracked carafe or a carafe that has a loose or weakened handle.
22 Do not clean the carafe or water tank with cleansers, steel wool pads, or other
abrasive material.
23 Do not use your coffee maker in a location near water or fire.
24 WARNING: Spilled coffee can cause serious burns. Keep your coffee maker
and cord away from children. Never drape the cord over the edge of the
counter.
25 Store your coffee maker in a place out of reach of children.
26 Do not fill your coffee maker above the Max line.
27 Your coffee maker is not intended for use by persons (including children) with
reduced physical, sensory, or mental capabilities, or lack of experience and
knowledge, unless they have been supervised by a person responsible for
their safety.
28 Intended for countertop use only.
29 WARNING: Risk of Fire or Electric Shock. Do not remove this cover. No user
serviceable parts inside. Repair should be done by authorized service
personnel only.
30 If the power cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid a hazard.
31 WARNING: Risks of injuries if you do not use this appliance correctly.
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32 WARNING: The heating element surface is subjected to residual heat after
use.
33 Household used only.
SAVE THESE INSTRUCTIONS
Grounding instructions
• Your coffee maker has a polarized plug. Do not defeat the safety purpose of a
polarized plug. A polarized plug has two blades with one wider than the other.
The wide blade is provided for your safety. If the provided plug does not fit
into your outlet, consult an electrician for replacement of the obsolete outlet.
• A short power cord is provided to reduce the possibility of the cord becoming
entangled or causing someone to trip.
• Longer, detachable power cords (extension cords) may be used if care is
exercised in their use. If such a cord is used:
• The marked electrical rating of the extension cord must be at least as great
as the electrical rating of the coffee maker.
• The extension cord should be arranged so that it will not drape over a
counter or table top where it can be pulled on by children or tripped over.
Features
• 24-hour programmable delay timer can automatically brew your morning cup
• Adjustable strength setting gives you the perfect cup every time
• Dishwasher-safe glass carafe makes cleanup easy
• Washable nylon filter creates less waste while saving you money
• Brew pause lets you remove the carafe without spilling
• Warming plate with auto shutoff keeps your coffee hot after brewing
• Water gauge shows when to add water
Package contents
• 12-Cup Programmable Coffee Maker
• Glass carafe
•User Guide
WARNING: Incorrect use of the grounding plug can result in a risk of electric
shock.
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Components
Water tank lid
Water tank
Warming plate
Base
Water gauge
Sprayer
Carafe lid
Carafe handle
Carafe
Funnel
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Control and display panel
Before using your coffee maker
1Remove the exterior and interior packaging.
2Make sure that the package contents are complete and in good condition. See
Package contents on page 4.
Tips and hints for using your coffee maker
• A clean coffee maker is essential for making great-tasting coffee. Clean your
coffee maker regularly. See Cleaning your coffee maker on page 9.
• Always use fresh, cold water.
• Store unused coffee in a cool, dry place. After opening, reseal the coffee tightly
and store it in a refrigerator to maintain freshness.
• For optimum coffee taste, buy whole coffee beans and finely grind them just
before brewing.
• Do not reuse coffee grounds and do not reheat brewed coffee.
• Clean the coffee maker when over-extraction causes oiliness (small droplets of
oil on the surface of brewed, black coffee). This may occur more frequently
when you use dark, heavily roasted coffees.
DANGER OF SUFFOCATION: Packaging materials are not toys. Keep packaging
materials, like plastic bags, foil, and foam, away from babies and children.
Packaging materials can block airways and prevent breathing.
PROGRAM
HOUR
MINUTE
D ELAY BREW
ON/OFF
STRENGTH
Display
ON/OFF button
ON/OFF indicator
DELAY BREW
button
PROGRAM button
STRENGTH button
STRENGTH indicator
MINUTE button
HOUR button
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Using your coffee maker
Preparing your coffee maker for use
1Open the top lid and fill the water tank with drinking water. The water level
should not exceed the MAX level as indicated on the water gauge.
2Place the funnel into the funnel holder inside the water tank, if it is not already
in place. Make sure that it is positioned correctly in the groove on the tank rim,
otherwise the top lid will not close.
3Place the nylon filter into the funnel, if it is not already in place. You can also
use a tapered-type paper funnel.
4Place the carafe with the lid closed on the warming plate.
5Plug the power cord into a power outlet, then press the ON/OFF button and
brew the water without coffee. Discard the water. Repeat this step several
times to make sure that your coffee maker is clean.
6Press the ON/OFF button, let your coffee maker cool, then clean and dry the
detachable parts. See Cleaning your coffee maker on page 9.
Making a pot of coffee
1Open the top lid and fill the water tank with drinking water. The water level
should not exceed the MAX level as indicated on the water gauge.
2Place the funnel into the funnel holder inside the water tank. Make sure that it
is positioned correctly in the groove on the tank rim, otherwise the top lid will
not close.
3Place the nylon filter into the funnel. You can also use a tapered-type paper
funnel.
4Add dry, ground coffee to the filter according to the instructions on the coffee
container or your personal taste, then close the water tank cover.
5Place the carafe with the lid closed on the warming plate. Make sure that the
center of the carafe aligns with the bottom of the funnel.
6Plug the power cord into a power outlet.
7If you want to increase the coffee strength, press the STRENGTH button. The
STRENGTH indicator lights.
8Press the ON/OFF button. The ON/OFF indicator lights and your coffee maker
starts brewing.
9To pause brewing, press the ON/OFF button. The ON/OFF indicator turns off.
To start brewing again, press the ON/OFF button again.
Note: Some of the water you add to the water tank is absorbed by the dry
coffee, so the coffee that results from the brewing cycle is always somewhat less
than the water you added.
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10 When the brewing cycle is complete, wait about a minute until the dripping
stops, then remove the carafe and serve the coffee.
When brewing is complete, your coffee maker automatically turns on the
warming plate to keep the coffee warm. After two hours, your coffee maker
turns off the warming plate.
Setting the clock
You can set the clock to the current time. If you plan to use the delayed brewing
feature, you need to set the clock.
1Plug the power cord into a power outlet and AM 12:00 appears on the display.
2Repeatedly press the MINUTE button to set the minutes and the HOUR
button to set the hour. If the current time is after noon, make sure that your
press the HOUR button repeatedly until PM appears on the display, then
continue using the HOUR button to set the correct hour.
Setting a delayed start time
You can prepare your coffee maker for brewing, then set a delayed start time.
1Make sure that you have set the clock. See Setting the clock on page 8.
2Press the PROGRAM button to save your setting. The ON/OFF indicator lights
green and flashes.
3Repeatedly press the MINUTE and HOUR buttons to set the delayed start
time. Make sure that the correct AM or PM indicator appears in the display.
4Press the DELAY BREW button to save your setting. The ON/OFF indicator
lights solid green, and after a few seconds, the current time appears in the
display.
When brewing starts, the ON/OFF indicator lights red.
When brewing is complete, your coffee maker automatically turns on the
warming plate to keep the coffee warm. After two hours, your coffee maker
turns off the warming plate.
Notes:
You can remove the carafe and pour a cup of coffee while your coffee maker is
brewing. Your coffee maker automatically stops dripping for 30 seconds. Make
sure that you put the carafe back on the warming plate before dripping starts
again.
During the brewing process, you cannot use the PROGRAM, DELAY BREW,
HOUR, and MINUTE buttons.
Notes:
• To cancel delayed brewing, press the DELAY BREW button.
• To change the delayed brewing start time, repeat steps 2 through 4.
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Cleaning your coffee maker
Cleaning coffee maker parts
You should clean your coffee maker regularly.
1Clean the carafe, funnel, and nylon filter after each use in hot sudsy water. You
can also wash these parts in a dishwasher.
2Wipe the exterior surface of your coffee maker with a soft, damp cloth to
remove stains.
3To prevent water from dripping into the base of your coffee maker, wipe off
the inside of the water tank lid after each use.
4Use a damp cloth to gently wipe the warming plate. Never use abrasive
cleaner to clean it.
5Reassemble all parts.
Removing mineral deposits
To keep your coffee maker operating efficiently, you should periodically clean the
mineral deposits left by water. The frequency for cleaning depends on the water
quality in your area and how often you use your coffee maker.
1Fill the tank with water and household descaler or vinegar (use a 4:1 solution)
to the maximum level indicated on the water gauge. You can also use citric
acid, with a dilution of 100 parts water to three parts citric acid.
2Place the glass carafe on the warming plate. Make sure that the center of the
carafe aligns with the bottom of the funnel.
3Make sure that the funnel is in place and that there is no dry coffee in the filter.
4Turn on your coffee maker and let it “brew”the descaling solution.
5After brewing about one cup of the solution, turn off your coffee maker and
let it sit for about 15 minutes, then repeat step 4.
6Brew the descaling solution until the water tank is dry.
7Rinse the coffee maker in water at least three times.
WARNING: To avoid electric shocks or damage to your coffee maker, always
unplug the power cord before cleaning. Make sure that all parts of your coffee
maker have cooled down completely.
CAUTIONS:
• Do not immerse the power cord or your coffee maker in water or any other
liquids.
• Do not use abrasive cleaners, steel wool, or scouring pads.
• Dry all parts thoroughly after cleaning, before using, or before storing your
coffee maker.
• Make sure that all parts and surfaces are completely dry before connecting
your coffee maker to a power outlet. Wet parts can cause an electric shock.
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Troubleshooting
CAUTION: Do not try to repair your coffee maker yourself. Doing so
invalidates the warranty.
PROBLEM SOLUTION
Why is my coffee maker
leaking?
• Make sure that the filter is correctly positioned in
the funnel holder and that the water tank lid is fully
closed.
• Avoid overfilling the water tank.
• If you have checked all of these items and your
coffee maker is still leaking, Take your coffee maker
to a Best Buy authorized service center for repair.
Why does my coffee maker
brew slower than it used to?
• Your coffee may have a buildup of mineral
deposits. Clean your coffee maker. See Removing
mineral deposits on page 9.
Why does my coffee maker
overflow?
• If you remove the carafe for more than 30 seconds
while your coffee maker is brewing it can overflow.
Make sure that you replace the carafe promptly
after removing it.
• The carafe may not have been properly positioned
under the funnel. Make sure the carafe is centered
directly under the funnel.
• Using too much coffee may cause the coffee maker
to overflow.
• The filter may be folded over. Make sure that the
filter is correctly centered in the funnel. Try wetting
the edges of the filter to keep it from collapsing.
• Using coffee that is too finely ground can
sometimes result in overflow. Use only coffee that
is ground for automatic drip coffeemakers.
Why isn't my coffee maker
brewing coffee?
• Make sure that your coffee maker is plugged into a
working 120V electrical outlet.
• Press the ON/OFF button to make sure that your
coffee maker is turned on. The ON/OFF indicator
should be lit.
• Make sure that the water tank has water in it.
• You may need to clean your coffee maker to
remove mineral deposits that build up over time.
See Removing mineral deposits on page 9.
Why does my coffee taste
bad?
• Make sure that you are using fresh coffee or coffee
beans. Old coffee can taste stale.
• Make sure that you are using good quality coffee or
coffee beans and fresh, clean water.
• You may need to clean your coffee maker. See
Cleaning coffee maker parts on page 9 and
Removing mineral deposits on page 9.
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Specifications
Why does my coffee have a
bad odor?
• This is normal for new appliances. Brew only water
several times to get rid of the odor.
Why is there sediment in
my brewed cup of coffee?
• Make sure that the filter is correctly placed in the
funnel, and the funnel is correctly placed in the
tank. If you are using a paper filter, may sure that it
is not curled below the coffee.
Capacity 12 cups (1.8 L)
Dimensions (H × W × D) 13.8 × 7.2 × 9 in. (35.1 × 18.4 × 27.2 cm)
Weight 4 lbs (1.74 kg)
Power 120V ~ 60 Hz
Power consumption 900W
Power cord length 24 to 29.5 in. (.61 to .75m)
PROBLEM SOLUTION
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ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY or in Canada call
1-866-BESTBUY. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the county where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
• Misuse
• Abuse
• Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
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• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is”or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C, etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved.
Made in China
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www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved.
Made in China V1 ENGLISH
18-0292
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