Intel SS4200-E - Entry Storage System NAS Server User manual

Intel® Entry Storage System SS4200-E
User Guide
A Guide for Technically Qualified Assemblers of Intel®Identified Subassemblies/
Products
Intel Order Number E20699-002

ii Intel® Entry Storage System SS4200-E User Guide
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel® products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel® server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel
Corporation can not be held responsible if components fail or the server board does not operate correctly when used
outside any of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2007, Intel Corporation. All Rights Reserved

Safety Information
Intel® Entry Storage System SS4200-E User Guide iii
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
Intel®Server Deployment Toolkit CD and/or at http://support.intel.com/support/
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel®Server Deployment Toolkit CD
oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel®Server Deployment Toolkit CD ou bien rendez-
vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel®Server Deployment Toolkit CD y/o en http://support.intel.com/
support/motherboards/server/sb/cs-010770.htm.
重要安全指导

Safety Information
iv Intel® Entry Storage System SS4200-E User Guide
Warnings
These warnings and cautions apply whenever you remove the enclosure cover to access
components inside the storage system. Only a technically qualified person should
maintain or configure the storage system.
Heed safety instructions: Before working with your storage product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from storage system, you must unplug the AC power cord from the wall
outlet or the chassis. Make sure the AC power cord is unplugged before you open the
chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the storage system and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the storage system before opening it. Otherwise, personal injury or equipment damage
can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this document
only at an ESD workstation. If one is not available, provide some ESD protection by
wearing an anti-static wrist strap attached to chassis ground (any unpainted metal surface)
on your storage system when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. Do not touch the connector contacts.
After removing a board from its protective wrapper or from the storage server, place the
board component side up on a grounded, static-free surface. Use a conductive foam pad if
available but not the board wrapper. Do not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a
tab, take care when using needle nosed pliers to remove or install a jumper; grip the
narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides
can damage the contacts inside the jumper, causing intermittent problems with the
function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or
other tool you use to remove a jumper, or you may bend or break the pins on the board.
Reinstalling enclosure cover: For proper cooling and airflow, always install the
enclosure cover before turning on the storage system. Operating it without the enclosure
cover in place can damage system parts.

Preface
Intel® Entry Storage System SS4200-E User Guide v
Preface
About this Manual
Thank you for purchasing and using the Intel® Entry Storage System SS4200-E.
This manual is written for system technicians who are responsible for configuring,
troubleshooting, upgrading, and repairing this storage system. This document provides a
brief overview of the features of the product, a list of accessories or other components you
may need, troubleshooting information, and instructions on how to add and replace
components on the Intel® Entry Storage System SS4200-E. For the latest version of this
manual, see http://support.intel.com/support/motherboards/server/ss4200-e/.
Product Contents, Order Options, and Accessories
Your storage system ships with the following items:
•Intel® Entry Storage System SS4200-E
•Attention document, in the product box
•Intel® Entry Storage System SS4200-E Quick Start User's Guide, in the product box
•AC power cord (North America only)
•RVR (rotational vibration reduction) hard drive screws
•Resource CD
In addition, you may need or want to purchase the following accessory item for your
storage system:
•Hard drives
For information about which accessories, memory, and third-party hardware have been
tested and can be used with your storage system, and for ordering information for Intel®
products, see http://support.intel.com/support/motherboards/server/ss4200-e/compat.htm.
Additional Information and Software
If you need more information about this product or information about the accessories that
can be used with this storage system, use the following resources. These files are
available at http://support.intel.com/support/motherboards/server/ss4200-e/

Preface
vi Intel® Entry Storage System SS4200-E User Guide
Unless otherwise indicated in the following table, once on this Web page, type the
document or software name in the search field at the left side of the screen and select the
option to search “This Product.”
For this information or
software Use this Document or Software
For in-depth technical
information about this
product
Intel® Entry Storage System SS4200-E Technical Product
Specification
http://support.intel.com/support/motherboards/server/ss4200-e/
If you just received this
product and need to install
it
Intel® Entry Storage System SS4200-E Quick Start User's Guide in
the product box
Accessories or other Intel
server products Spares and Configuration Guide
Hardware (peripherals,
hard disk drives) and
operating systems that
have been validated by
Intel for this product
Tested Hardware and Operating Systems List
http://support.intel.com/support/motherboards/server/ss4200-e/
For software to manage
your Intel® storage system Third-party software list

Contents
Intel® Entry Storage System SS4200-E User Guide vii
Contents
Safety Information ..................................................................................................... iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings............................................................................................................................... iv
Preface ......................................................................................................................... v
About this Manual .................................................................................................................. v
Product Contents, Order Options, and Accessories .............................................................. v
Additional Information and Software ......................................................................................v
Storage System Features .......................................................................................... 1
Enclosure Core Product .........................................................................................................1
Chassis ..................................................................................................................................3
System Board Subsystem .....................................................................................................3
System Board I/O Panel ............................................................................................................. 4
System Board Layout ............................................................................................................ 5
Front Panel ............................................................................................................................ 6
Rear Panel .............................................................................................................................6
Power Supply .........................................................................................................................7
Power Supply Output Loom ........................................................................................................ 7
Cooling Fans ..........................................................................................................................7
Drive Retention Assembly .....................................................................................................7
Disk Drive Status Indicator ......................................................................................................... 7
Spare Parts and Accessories ................................................................................................8
Getting Started ............................................................................................................ 9
Planning Your Installation ......................................................................................................9
Disk Drive Numbering Convention .........................................................................................9
Enclosure Installation Prerequisites .....................................................................................10
Preparation of Site and Host Server ......................................................................................... 10
Planning and Configuring Your Installation ............................................................................... 10
Power Cord Connection .......................................................................................................10
Grounding Checks .................................................................................................................... 10
Operation ................................................................................................................... 11
Before You Begin .................................................................................................................11
Power On .............................................................................................................................11
Starting the Drives ...............................................................................................................11
Disk Drive Status LEDs ............................................................................................................ 11

Contents
viii Intel® Entry Storage System SS4200-E User Guide
Front Panel LEDs and Switches.......................................................................................... 12
Power Down ........................................................................................................................ 13
Reset/Recovery................................................................................................................... 14
Hardware Installations and Upgrades .....................................................................15
Before You Begin ................................................................................................................ 15
Tools and Supplies Needed ..................................................................................................... 15
System References .................................................................................................................. 15
Installing Feet ...................................................................................................................... 15
Initial Setup ............................................................................................................................... 17
Converting Feet from Horizontal to Vertical Configuration ....................................................... 18
Converting Feet from Vertical to Horizontal Configuration ....................................................... 19
Removing or Installing the Enclosure Cover ....................................................................... 19
Removing the Enclosure Cover ................................................................................................ 20
Installing the Enclosure Cover .................................................................................................. 21
Installing a Hard Drive......................................................................................................... 22
Replacing a Power Supply .................................................................................................. 25
Connecting the Power Cord ................................................................................................ 31
Grounding Checks .................................................................................................................... 31
Replacing a Cooling Fan..................................................................................................... 32
Replacing Memory .............................................................................................................. 41
Replacing the CMOS Battery .............................................................................................. 44
Boot Drive............................................................................................................................ 47
Replacing an IDE DOM (if present) .......................................................................................... 47
Troubleshooting and Problem Solving ...................................................................51
Overview ............................................................................................................................. 51
Initial Start-up Problems ........................................................................................................... 51
LEDs .................................................................................................................................... 51
Front Panel ............................................................................................................................... 52
Troubleshooting ................................................................................................................... 52
Power Supply Faults ................................................................................................................. 52
Thermal Control ........................................................................................................................ 52
Disk Drive Status Faults ...................................................................................................... 53
Dealing with Hardware Faults ............................................................................................. 53
Technical Specifications ..........................................................................................55
Dimensions .......................................................................................................................... 55
Weight ................................................................................................................................. 55
AC Power Module (1 250-W Power Supply) ....................................................................... 55
Power Cord ......................................................................................................................... 56
Cooling Fan ......................................................................................................................... 56
Environment ........................................................................................................................ 56
A Regulatory and Compliance Information ...........................................................59
Product Regulatory Compliance .......................................................................................... 59

Contents
Intel® Entry Storage System SS4200-E User Guide ix
Intended Application ................................................................................................................. 59
Product Safety Compliance ......................................................................................................59
Product EMC Compliance - Class B Compliance ..................................................................... 60
Certifications / Registrations / Declarations .............................................................................. 60
Product Regulatory Compliance Markings ............................................................................... 61
Electromagnetic Compatibility Notices ................................................................................62
FCC Statement (USA) .............................................................................................................. 62
ICES-003 (Canada) .................................................................................................................. 63
Europe (CE Declaration of Conformity) .................................................................................... 63
VCCI (Japan) ............................................................................................................................ 63
BSMI (Taiwan) .......................................................................................................................... 63
RRL (Korea) .............................................................................................................................. 64
End of Life / Product Recycling ............................................................................................64
Restriction of Hazardous Substances (RoHS) Compliance .................................................64
B Warranty ............................................................................................................... 65
Limited Warranty for Intel® Chassis Subassembly Products ..............................................65
Extent of Limited Warranty ..................................................................................................65
Warranty Limitations and Exclusions ...................................................................................66
Limitations of Liability ................................................................................................................ 66
How to Obtain Warranty Service .............................................................................................. 66
Telephone Support ................................................................................................................... 67
Returning a Defective Product ..................................................................................................67
C Getting Help .......................................................................................................... 69
World Wide Web ..................................................................................................................69
Telephone ............................................................................................................................69
U.S. and Canada ...................................................................................................................... 69
Europe ...................................................................................................................................... 69
In Asia-Pacific region ................................................................................................................ 70
Japan ...................................................................................................................................... 70
Latin America ............................................................................................................................ 70
D Installation/Assembly Safety Instructions ......................................................... 73
English .................................................................................................................................73
Deutsch ................................................................................................................................75
Français ...............................................................................................................................78
Español ................................................................................................................................80
Italiano .................................................................................................................................82
E Safety Information ................................................................................................ 85
English .................................................................................................................................85
Safety Information ..................................................................................................................... 85
Safety Warnings and Cautions ................................................................................................. 85
Intended Application Uses ........................................................................................................ 86
Site Selection ............................................................................................................................ 86
Equipment Handling Practices .................................................................................................. 86

Contents
xIntel® Entry Storage System SS4200-E User Guide
Power and Electrical Warnings ................................................................................................. 86
System Access Warnings .........................................................................................................87
Rack Mount Warnings .............................................................................................................. 88
Electrostatic Discharge (ESD) ..................................................................................................88
Other Hazards .......................................................................................................................... 89
Deutsch ............................................................................................................................... 90
Sicherheitshinweise für den Server .......................................................................................... 90
Sicherheitshinweise und Vorsichtsmaßnahmen ....................................................................... 90
Zielbenutzer der Anwendung .................................................................................................... 91
Standortauswahl ....................................................................................................................... 91
Handhabung von Geräten ........................................................................................................ 91
Warnhinweise für den Systemzugang ...................................................................................... 93
Elektrostatische Entladungen (ESD) ........................................................................................ 94
Andere Gefahren ...................................................................................................................... 95
Français ............................................................................................................................... 96
Consignes de sécurité sur le serveur ....................................................................................... 96
Sécurité: avertissements et mises en garde ............................................................................. 96
Domaines d’utilisation prévus ................................................................................................... 97
Sélection d’un emplacement .................................................................................................... 97
Pratiques de manipulation de l’équipement .............................................................................. 97
Décharges électrostatiques (ESD) ......................................................................................... 100
Autres risques ......................................................................................................................... 101
Español ............................................................................................................................. 102
Información de seguridad del servidor ................................................................................... 102
Advertencias y precauciones sobre seguridad ....................................................................... 102
Aplicaciones y usos previstos ................................................................................................. 103
Selección de la ubicación ....................................................................................................... 103
Manipulación del equipo ......................................................................................................... 103
Advertencias el acceso al sistema ......................................................................................... 105
Descarga electrostática (ESD) ............................................................................................... 106

List of Tables
Intel® Entry Storage System SS4200-E User Guide xi
List of Tables
Table 1. Spare Parts and Accessories....................................................................................... 8
Table 2. Configuration Requirements......................................................................................... 9
Table 3. Front Panel LED States.............................................................................................12
Table 4. Front Panel Push-button Functionality ...................................................................... 13
Table 5. Reset/Recovery Functionality during Power-on ......................................................... 14

List of Tables
xii Intel® Entry Storage System SS4200-E User Guide

List of Figures
Intel® Entry Storage System SS4200-E User Guide xiii
List of Figures
Figure 1. Intel® Entry Storage System SS4200-E...................................................................... 1
Figure 2. Rear View.................................................................................................................... 2
Figure 3. Front View................................................................................................................... 2
Figure 4. Chassis ....................................................................................................................... 3
Figure 5. System Board I/O Panel Connectors .......................................................................... 4
Figure 6. System Board Layout.................................................................................................. 5
Figure 7. Front Panel Components ............................................................................................ 6
Figure 8. Disk Drive Numbering Convention.............................................................................. 9
Figure 9. Front Panel Components .......................................................................................... 12
Figure 10. System in Horizontal Configuration......................................................................... 16
Figure 11. System in Vertical Configuration............................................................................. 16
Figure 12. Orienting Feet for Initial Horizontal Configuration ................................................... 17
Figure 13. Orienting Feet for Initial Vertical Configuration ....................................................... 17
Figure 14. Converting Feet from Horizontal to Vertical Configuration...................................... 18
Figure 15. Converting Feet from Vertical to Horizontal Configuration...................................... 19
Figure 16. Removing Enclosure Cover ....................................................................................20
Figure 17. Installing Enclosure Cover ......................................................................................21
Figure 18. Removing RVR Screws........................................................................................... 22
Figure 19. Unlatching Drive Retention Bracket ........................................................................ 23
Figure 20. Attaching RVR Screws to Hard Drive...................................................................... 23
Figure 21. Installing Hard Drive into Drive Tray ....................................................................... 24
Figure 22. Connect SATA and Power Cables.......................................................................... 24
Figure 23. Latching Drive Retention Bracket............................................................................ 25
Figure 24. Lifting Left Side of Drive Tray Assembly ................................................................. 26
Figure 25. Removing Airflow Baffle..........................................................................................26
Figure 26. Removing Faulty Power Supply..............................................................................27
Figure 27. Removing Retention Tab from Old Power Supply .................................................. 28
Figure 28. Installing New Power Supply................................................................................... 29
Figure 29. Replacing Airflow Baffle ..........................................................................................30
Figure 30. Lowering Left Side of Drive Tray Assembly ............................................................ 30
Figure 31. Connecting Power Cord.......................................................................................... 31
Figure 32. Lifting Right Side of Drive Tray Assembly............................................................... 33
Figure 33. Removing Right Fan Guard .................................................................................... 33
Figure 34. Removing Right Cooling Fan from System............................................................. 34
Figure 35. Installing New Right Cooling Fan............................................................................ 35
Figure 36. Re-installing Right Fan Guard................................................................................. 35
Figure 37. Lowering Right Side of Drive Tray Assembly.......................................................... 36
Figure 38. Lifting Left Side of Drive Tray Assembly ................................................................. 37
Figure 39. Removing Left Fan Guard....................................................................................... 37
Figure 40. Removing Left Cooling Fan..................................................................................... 38
Figure 41. Installing New Left Cooling Fan .............................................................................. 39
Figure 42. Re-installing Left Fan Guard ................................................................................... 40

List of Figures
xiv Intel® Entry Storage System SS4200-E User Guide
Figure 43. Lowering Left Side of Drive Tray Assembly............................................................ 40
Figure 44. Lifting Right Side of Drive Tray Assembly .............................................................. 41
Figure 45. Locating DIMM Socket and Removing Memory ..................................................... 42
Figure 46. Installing New DIMM............................................................................................... 43
Figure 47. Lowering Right Side of Drive Tray Assembly ......................................................... 43
Figure 48. Lifting Right Side of Drive Tray Assembly .............................................................. 44
Figure 50. Lowering Right Side of Drive Tray Assembly ......................................................... 46
Figure 51. Lifting Left Side of Drive Tray Assembly................................................................. 47
Figure 52. Locating IDE Connector and Removing DOM........................................................ 48
Figure 53. Installing IDE DOM ................................................................................................. 49
Figure 54. Lowering Left Side of Drive Tray Assembly............................................................ 49

Intel® Entry Storage System SS4200-E User Guide 1
1Storage System Features
The Intel® Entry Storage System SS4200-E is a custom enclosure that can house up to
four low-profile (1-in high), 1.5/3.0 Gb/s, 3.5-in form factor SATA disk drives. Each
individual drive is field replaceable.
Figure 1 shows a front view of the Intel® Entry Storage System SS4200-E.
Figure 1. Intel® Entry Storage System SS4200-E
Enclosure Core Product
The Intel® Entry Storage System SS4200-E design concept is based on a custom
enclosure and (as supplied) consists of:
•An enclosure chassis with:
— A Front Panel
— An integral Rear Panel
— A 250-W power supply
•Two high-speed, single-rotor fans, which are individually pluggable
•Four drive carrier modules

Storage System Features
2Intel® Entry Storage System SS4200-E User Guide
Figure 2. Rear View
Figure 3. Front View
A. NIC Port (1 Gb) E. Reset Button
B. e-SATA Port F. A/C Power
C. USB Port 2 G. Chassis Cable Lock
D. USB Port 3
A. NIC Activity LED F. USB Port 1
B. Disk Drive Activity LED G. Disk Drive 1 Status LED
C. Disk Drive 2 Status LED H. Power/Status Push-button
D. Disk Drive 3 Status LED I. Disk Drive 4 Status LED
E. USB Port 0

Storage System Features
Intel® Entry Storage System SS4200-E User Guide 3
Chassis
Figure 4. Chassis
The chassis consists of a sheet metal assembly containing an integrated printed circuit
board (PCB) and plastic skin.
A top cover on the chassis provides access to the cooling fans, system board, power
supply and hard drives.
Important: The chassis cover should only be removed by qualified service personnel as it provides
access to a service area. Upon replacement, the cover MUST be secured by tightening the
captive screws at the upper corners of the rear of the chassis.
System Board Subsystem
The system board sub-system consists of:
•An Intel® designed system board
•A single PCI-e slot intended for debug purposes only

Storage System Features
4Intel® Entry Storage System SS4200-E User Guide
System Board I/O Panel
Figure 5. System Board I/O Panel Connectors
Connectors
The following connectors are present on the system board I/O panel:
•One RJ-45 port - NIC 1 (1 Gb)
•One e-SATA port
•Two USB ports: 2 and 3
NIC LEDs
Two LEDS at the right and left of the NIC port provide information on NIC status.
A. NIC Port (1 Gb) C. USB Port 2
B. e-SATA Port D. USB Port 3

Storage System Features
Intel® Entry Storage System SS4200-E User Guide 5
System Board Layout
Figure 6. System Board Layout
A. Reset / Recovery Button K. DIMM Slot
B. LAN Port / USB Port L. Left Cooling Fan Connector
C. Right Cooling Fan Connector M. IDE DOM Connector
D. e-SATA Connectors N. USB Header
E. RS-232 Debug Port O. CMOS Battery
F. PCI-e Debug Port P. SATA 4 Connector
G. Front Panel Header Q. SATA 3 Connector
H. CPU Power Connector R. SATA 2 Connector
I. CPU Processor S. SATA 1 Connector
J. Main Power Connector

Storage System Features
6Intel® Entry Storage System SS4200-E User Guide
Front Panel
A Front Panel, consisting of two USB ports, six LEDs and one lighted power/status push-
button, is present on the front of the enclosure.
Important: The Front Panel is an integral part of the enclosure assembly and is not field replaceable.
Figure 7. Front Panel Components
For a full description of Front Panel LED and switch functions, see “Front Panel LEDs
and Switches” on page 12.
Rear Panel
Important: The Rear Panel is an integral part of the chassis assembly and is not field replaceable.
A Rear Panel, consisting of a network connector, a dual e-SATA port and two USB
connectors, is present on the rear of the chassis.
A. USB Port 0 B. Disk Drive Activity LED
C. Disk Drive 2 Status LED D. Disk Drive 3 Status LED
E. USB Port 1 F. NIC Activity LED
G. Disk Drive 1 Status LED H. Power/Status Push-button
I. Disk Drive 4 Status LED