interactive scape Scape X 32 AIO User manual

Scape X®
32 AIO
sx32aio-006
Operating Manual

1. Allgemeines
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Scape X® 32 AIO Technical specifications are subject
sx32aio-006 to change without notice.
Operating Manual Version 1.7 – Status: 05/2020
Page 2 of 26 poc: SFi
Scape X® 32 AIO
Operating Manual
Contents
1. Allgemeines ________________________________________________________________________________________________________4
1.1. Safety instructions ___________________________________________________________________________________________________ 4
1.2. Scope of delivery ____________________________________________________________________________________________________ 6
1.3. Cleaning instructions ________________________________________________________________________________________________ 6
1.4. Transportation instructions__________________________________________________________________________________________ 6
2. Specifications and set up___________________________________________________________________________________________ 7
2.1. Connections and controls_____________________________________________________________________________________________7
2.2. Operating system____________________________________________________________________________________________________ 8
2.3. Using the Scape X® AI Recognition Unit _____________________________________________________________________________ 8
2.3.1. Using the Scape X® 32 AIO via USB HID touch input _____________________________________________________________ 8
3. Montage____________________________________________________________________________________________________________9
3.1. Ventilation guide____________________________________________________________________________________________________ 10
3.1.1. Guidelines for housing the hardware______________________________________________________________________________ 11
3.1.2. Diagram for housing a Scape X® 32 AIO __________________________________________________________________________ 11
3.1.3. Housing with additional heat sources ____________________________________________________________________________12
4. Connection ________________________________________________________________________________________________________ 13
4.1. Notes ________________________________________________________________________________________________________________13
4.2. Connection to the power supply_____________________________________________________________________________________13
5. Switching on ______________________________________________________________________________________________________ 14
6. Troubleshooting tips ______________________________________________________________________________________________ 15
6.1. Manufacturer – Support _____________________________________________________________________________________________15
7. Annex _____________________________________________________________________________________________________________ 16
7.1. Technical data _______________________________________________________________________________________________________16
7.1.1. Scape® X 32 All In One ____________________________________________________________________________________________16
7.1.2. Touchscreen _____________________________________________________________________________________________________16
7.1.3. Scape® X 32 Recognition Unit ____________________________________________________________________________________17
7.2. Technical drawings __________________________________________________________________________________________________18
7.2.1. Perspective_______________________________________________________________________________________________________18
7.2.2. Top view _________________________________________________________________________________________________________19
7.2.3. Bottom view_____________________________________________________________________________________________________ 20
7.2.5. Front view________________________________________________________________________________________________________21
7.2.6. Back view _______________________________________________________________________________________________________ 22
7.2.8. Right view_______________________________________________________________________________________________________ 23
7.2.9. Detail A/B – Switches & power connection______________________________________________________________________ 24
7.2.10. Detail C – Media connections __________________________________________________________________________________ 25

1. Allgemeines
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Scape X® 32 AIO Technical specifications are subject
sx32aio-006 to change without notice.
Operating Manual Version 1.7 – Status: 05/2020
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Notes
This is a class A device according to EN55022.
For more information, please refer to Chapter 1.1 – Radio interference.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003.
This manual is applicable for the following device:
·Scape X® 32 AIO (sx32aio-006)
Information in this document is subject to change without notice. ©2020 Interactive Scape GmbH. All rights reserved.
The document or excerpts from the document may not be duplicated without the prior permission of Interactive Scape
GmbH.
Interactive Scape GmbH shall not be liable for any errors contained in this document or any other incidental or
consequential damages resulting from the delivery, use or application of this material.
All product names mentioned in this document are trademarks or registered trademarks of their respective owners.

1. Allgemeines
—
Scape X® 32 AIO Technical specifications are subject
sx32aio-006 to change without notice.
Operating Manual Version 1.7 – Status: 05/2020
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1. Allgemeines
This manual describes the safe installation, configuration and correct operation of the Scape X® 32 AIO. If necessary,
pay attention to the supplementary documents, such as the installation instructions.
1.1. Safety instructions
Before using and operating your Scape X® 32 AIO, observe the following safety instructions to prevent you, your
environment or the Scape X® 32 AIO from being damaged.
Fire and electric shock
Overloaded sockets, extension cords and power strips can cause fire and electric shock.
·Avoid using power strips and extension cords if possible.
·Do not chain multiple extension cords or power strips together.
Overheating
Heat build-up can overheat the screen and the integrated PC. This can damage the device.
·Ensure there is sufficient air circulation around the Scape X® 32 AIO.
·Make sure all the ventilation holes on around the screen and integrated PC are uncovered.
Excess voltage from lightning strikes
In the event of a thunderstorm there is a risk of excess voltage damage from lightning strikes electrical appliances that
are plugged in.
·Do not install the Scape X® 32 AIO during a thunderstorm.
·Disconnect the devices from the mains during thunderstorms.
Moisture, liquid and steam
Moisture, liquid and steam inside the Scape X® 32 AIO can cause electric shocks or short circuits.
·Only use the Scape X® 32 AIO indoors.
·Do not allow liquids to get inside the Scape X® 32 AIO.
·Protect your Scape X® 32 AIO from steam and moisture.

1. Allgemeines
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Improper cleaning
Improper cleaning with harsh detergents and solvents or soaking wet cloths can damage the Scape X® 32 AIO.
·Observe the information on cleaning your Scape X® 32 AIO (see Chapter 1.3 – Cleaning instructions).
Improper opening and repair
Improper opening and improper repairs may be dangerous to users of the device.
·Do not open the housing of the device.
·In case of repair contact the manufacturer or a specialist dealer.
Radio interference
Radio interference can be generated by any device that emits electromagnetic signals. Due to the large number of
devices that transmit and receive radio waves, interference from overlapping radio waves can occur.
·Do not use the Scape X® 32 AIO in locations where the use of radio equipment is prohibited.
·Always follow the instructions and instructions of authorized persons to switch off radio equipment, especially in
hospitals, outpatient health centers, medical practices and other medical facilities, to avoid interference with sensitive
medical equipment.
·Check with your doctor or the manufacturer of your medical device (pacemaker, hearing aid, implant with electronic
control, etc.) to see if it can work your Scape X® 32 AIO without interference.
·If necessary, maintain the minimum distance of 15 cm recommended by medical device manufacturers to avoid
interference with your medical device.
Hazardous environments
Under unfavorable conditions, radio waves near explosive atmospheres may lead to fire or explosions.
·Do not install and operate the Scape X® 32 AIO near explosive gases, flammable gases, areas where the air contains
chemicals or particles such as grain, dust or metal powders, and near detonation zones.
·In places with potentially explosive gases and near detonation zones, follow the instructions for switching off the
electronic devices to avoid disruption of the blasting and ignition systems.
Load and damage to the surface
Rough, hard or sharp-edged materials and heavy objects can damage the screen surface of the Scape X® 32 AIO.
·Do not place heavy objects on the screen.
·Use only objects with smooth or soft bottom surfaces on the screen.
·Clean the undersides of the objects before and after each use.
·The glass surface protrudes 6 mm on each side. Never place the Scape X® 32 AIO on its edge. When storing vertically
and during transport, make sure that the device is packed in its original packaging or packaging that is equally soft.

1. Allgemeines
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Scape X® 32 AIO Technical specifications are subject
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1.2. Scope of delivery
The following accessories are included with your Scape X® 32 AIO:
·Power cord for connection to the mains
·Network cable for connection to a local network
·Wireless keyboard with trackpad
·Screen cleaning kit
·Operating instructions (possibly by email)
1.3. Cleaning instructions
The touch sensor of the Scape X® 32 AIO does not usually need to be serviced. Nevertheless, it is recommended to
clean the glass surface of the screen regularly.
·Disconnect the device from the mains before cleaning.
·Typically, a solution of isopropyl alcohol and water (50:50 blend ratio) or the included screen cleaning kit are best for
cleaning the touch sensor.
·Apply the solution to a soft, lint-free cloth. Avoid using rough cloths.
·Use the cloth to clean the glass surface. Apply the liquid only to the cloth and never directly to the device. This will
prevent liquid from entering the inside of the device or causing marks on the frame.
1.4. Transportation instructions
The safest way to transport your device is in a Scape X® 32 AIO flight case (sold separately).
·Do not transport the device upside down.
·Secure the device against slipping and tilting.

2. Specifications and set up
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2. Specifications and set up
2.1. Connections and controls
All connections for power and peripherals are located at the bottom edge of the back of the Scape X® 32 AIO.
1
Switch on / off
PC
2
Switch interface TUIO (up) / down (USB HID touch input device)
3
USB
maintenance port
4
IEC socket for connection (IEC 60320-C14)
5
Main power switch
6
4x USB 3.0
7
2x HDMI 2.0a
8
2x Gigabit
-LAN (RJ-45, CAT-5e)
9
RS-232
1
2
3
4
5
6
7
8
9

2. Specifications and set up
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Scape X® 32 AIO Technical specifications are subject
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2.2. Operating system
Unless you have specified otherwise, the integrated PC with Windows 10 Professional is pre-installed, fully configured
and ready to use.
Be sure to create a backup before changing the configuration of
the operating system and its components.
To do this, use the Windows backup tools (backup settings).
Your Scape X® 32 AIO with integrated PC comes with a wireless keyboard with integrated trackpad.
Follow the enclosed instructions to use the keyboard.
To switch on the integrated PC, press the power button on the back of the PC unit
(see Chapter 2.1.1 – PC unit – Item 1).
A system user with administrator rights and the following access data has already been set up.
User name: ias
Password: ias
For the security of your system, it is strongly recommended that you change the password of this account.
2.3. Using the Scape X® AI Recognition Unit
To use the full functionality of the touch screen via the Scape X® AI Recognition Unit, set the interface switch to "TUIO".
The integrated Touch & Object Assistant of the recognition unit sends the TUIO signal via an internal network by
default from the IP address 10.0.0.20 with the subnet 255.255.255.0 to the IP address 10.0.0.21. This is set up in the pre-
installed operating system for the "TUIO" network adapter. You can access the web interface of the Touch & Object
Assistant both via its IP address and via the host name of your Scape X® 32 AIO, which you find on the type label on
the bottom of the device.
In order to be able to operate the operating system in this mode also via the touch screen, the free software
"TouchInjector" runs in the background. Without it, only applications interpreting TUIO react to touchscreen inputs.
For further information on configuring the Scape X® AI Recognition Unit, refer to the operating manual for the "Touch &
Object Assistant".
2.3.1. Using the Scape X® 32 AIO via USB HID touch input
If, in certain cases, the Scape X® AI recognition unit or the TouchInjector is not to be or cannot be used, the touch
screen can be used as a pure USB HID touch input device. To do this, set the interface switch to the lower position.
Only touch works in this mode.

3. Montage
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3. Montage
The Scape X® 32 AIO is approved for upright or hanging operation as well as for horizontal operation.
It may only be operated at a tilt angle of 0 - 90°.
The Scape X® 32 AIO comes with VESA compatible threaded holes. The monitor can be mounted in a landscape format
by using these holes.
For mounting with VESA brackets, use a suitable wall bracket with a load equivalent to the weight of the monitor. To
attach the VESA mount you must use 4 M6x10 metal screws
VESA format:
MIS-E 200 x 200 mm (M6, 10 mm)

3. Montage
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3.1. Ventilation guide
This ventilation guide applies for trouble-free operation under normal conditions. In adverse environments, such as high
temperature, polluted air, or high humidity, special precautions should be taken that are not covered in this document.
For ventilation, the Scape X® 32 AIO has 6 fans on the rear – 3 for taking air in and 3 for blowing air out. Both inlet and
outlet sides move 0.5 m³ air / min.
Front:
Underside (front above):
__________________________________________________
blue: cold incoming air | red: warm outgoing air

3. Montage
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3.1.1. Guidelines for housing the hardware
·When installing a Scape X®, keep the ventilation openings on the short sides of the device free.
·Thermally separate the intake and exhaust openings of all actively ventilated units with a partition to prevent the cold
air from warming up.
·The intake opening of the enclosure (2) should measure at least the sum of the air intake openings of all the installed
devices (Scape® Tangible + Silent-PC = min. 200 cm²). The exhaust opening (5) should also be adjusted accordingly.
Circular or square openings are more suitable than narrow openings.
oScape X® 32 AIO = min. 60 cm²
·If the intake and exhaust openings of the enclosure cannot comply with the recommended size, the air flow have to be
additionally increased by installing active fans at the openings.
3.1.2. Diagram for housing a Scape X® 32 AIO
1
Scape X® 32 AIO
2
Intake air opening
(Scape X® 32 AIO = at least 60 cm²)
3
Intake air chamber
4
Exhaust air chamber
5
Exhaust air opening (Scape X® 32 AIO = at least 60 cm²)
1
2
5
3
4

3. Montage
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The Scape X® 32 AIO is equipped with temperature sensors that
can be read via the Touch & Object Assistant. If one of the
sensors exceeds the maximum value of 60 °C (Temperature 1) or
40 °C (Temperature 2 & 3), please adjust your ventilation system!
Any operation of the devices above the recommended range will
shorten their service life! Functional impairment or hardware
failure due to overheating of the systems are not covered by the
warranty obligation of Interactive Scape GmbH.
3.1.3. Housing with additional heat sources
The ventilation instructions in this document refer exclusively to hardware provided by Interactive Scape GmbH. If you
wish to add other heat-generating devices inside the housing, we would be happy to make you an offer to check your
individual configuration.

4. Connection
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4. Connection
The Scape X® 32 AIO is delivered ready for operation. Place the device in a suitable location and connect it to the power
supply.
4.1. Notes
Observe the following points when setting up the device:
·Give the Scape X® 32 AIO sufficient time to adapt to the ambient temperature. Otherwise the device may be damaged
or destroyed by condensation inside the device.
·Only operate the Scape X® 32 AIO indoors.
·Do not expose the Scape X® 32 AIO to direct sunlight.
4.2. Connection to the power supply
Connect the Scape X® 32 AIO to the power supply via the power supply socket on the underside of the device (see
chapter 2.1 - Connections and controls - point 4) with the supplied power cable.
To do so, first insert the IEC connector into the appropriate connection and then the plug into the power socket.
When unplugging the unit, always pull the plug rather than the cable.
Do not touch the plug with wet hands.

5. Switching on
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5. Switching on
Switch on your device at the main switch (see chapter 2.1 - Connections & controls - point 5).
Turn on the display first and then your PC (point 1).
Make sure that there are no objects on the display when the
device is switched on.
Do not touch the touch screen during device startup, otherwise
there will be errors in the touch and object detection.
The device will take about 1.5 hours to power up before it reaches its final operating temperature. During this time, the
touch sensor of the device constantly adapts to its environment. This has a direct effect on long-term object
recognition.
If your application requires the Scape X® and Capore® objects to
remain on the screen for a long time, do not use object detection
until the device has reached its operating temperature.

6. Troubleshooting tips
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6. Troubleshooting tips
Do not open the housing of the Scape X® 32 AIO by yourself.
If your Scape X® 32 AIO does not work as intended, contact Interactive Scape Hardware Support. You can reach them
on weekdays at [phone].
6.1. Manufacturer – Support
Interactive Scape GmbH
Wilhelmine-Gemberg-Weg 6
10179 Berlin
Germany
[phone]

7. Annex
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7. Annex
7.1. Technical data
7.1.1. Scape® X 32 All In One
Article Number
sx32aio-006
7.1.2. Touchscreen
Dimensions (LxWxH) 746.9 x 441.3 x 41.7 mm
weight
16 kg
Mounting VESA 200 x 200 mm
Max. tipping angle 0° - 180°
Power Supply
internal power supply unit
Operating voltage 90 – 240 VAC
Power draw
95 W
Air flow cooling
0.5 m³ / min
Material steel, powder-coated, matt black
Display
Display diagonal
31.5 inches
Resolution 1920 x 1080 (FHD) @60Hz
Format 16:9
Brightness (Panel)
500 cd/m²
Contrast (Panel) 3000:1
Backlight
LED
Viewing angle
178° / 178°
Color gamut 16.7 million
Latency (on/off) 8 ms
Backlight – lifetime
50,000 h
Pixel class ISO 9241-307 (Pixel Error Class II)
Operational period
24/7
Max. ambient humidity
Operation
10 ~ 90 % (not condensing)
Max. ambient humidity Storage 10 ~ 90 % (not condensing)
Max. ambient temperature
Operation
0 ~ 35 °C / 32 ~ 95 °F
Max. ambient humidity
Storage
-20 ~ 60 °C / -4 ~ 140 °F
Panel orientation Landscape / flat (table)

7. Annex
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Touch
Type
3M – PCAP
Integrated PC
Processor AMD Ryzen V1605B 2 - 3.6GHz
RAM
16 GB (2x 8GB - Dual Channel)
Hard drive 250 GB SSD M.2
Graphics Card integrated AMD Radeon Vega 8
Sound
2+2 Channel Digital Audio via HDMI
Operationg System
Windows 10 Professional
Interfaces
Display
2x HDMI 2.0
Network
2x Gigabit LAN
4x USB 3.0 Type A
1x RS232
Certifications
Certifications
CE certified
RoHS compliant
FFC Class A
7.1.3. Scape® X 32 Recognition Unit
Technology Scape X® AI Recognition Unit
Compatible with
Scape X®
Shape Invisible
Tags Invisible
Tags Visible
Capore® Basic
Shape
Shape Large
Plus
Magnify
Magnify Large

7. Annex
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7.2. Technical drawings
7.2.1. Perspective

7. Annex
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7.2.2. Top view

7. Annex
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7.2.3. Bottom view