Intermec SR30 User manual

SR30 Handheld
Scanner
User’s Guide

SR30 Handheld
Scanner
User’s Guide

ii SR30 Handheld Scanner User’s Guide
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing
customers to operate and service Intermec-manufactured equipment and is not
to be released, reproduced, or used for any other purpose without written
permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to
change without prior notice and do not represent a commitment on the part of
Intermec Technologies Corporation.
© 2007 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage
Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet,
Fingerprint, INCA (under license), i-gistics, Intellitag, Intellitag Gen2, JANUS,
LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre,
ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered
trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Microsoft, Windows, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and/or other countries.

Contents
SR30 Handheld Scanner User’s Guide iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . v
Global Services and Support. . . . . . . . . . . . . . . . . . v
Warranty Information . . . . . . . . . . . . . . . v
Web Support . . . . . . . . . . . . . . . . . . . . . vi
Telephone Support . . . . . . . . . . . . . . . . vi
Service Location Support . . . . . . . . . . . .vii
Who Should Read This Manual . . . . . . . . . . . . . .vii
Related Documents . . . . . . . . . . . . . . . . . . . . . . viii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . viii
1 Learning About the SR30. . . . . . . . . . . . . . . . . . .1
Introducing the SR30 Handheld Scanner . . . . . . . . . . . . . . .2
Powering the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Understanding the Status Light. . . . . . . . . . . . . . . . . . . . . . .2
Understanding the Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Connecting and Configuring the SR30 . . .5
Connecting Your SR30 to a Host Device . . . . . . . . . . . . . . .6
Creating a USB Connection . . . . . . . . . . . . . . . . . .6
Creating an RS-232 Connection. . . . . . . . . . . . . . .7
Creating a Keyboard Wedge Connection . . . . . . . .8
Creating a Wand Emulation Connection . . . . . . . .9
Removing a Cable . . . . . . . . . . . . . . . . . . . . . . . . .9
Configuring Your SR30 Parameters. . . . . . . . . . . . . . . . . . . .9
International Keyboard Bar Codes . . . . . . . . . . . .10
Serial Parameter Bar Codes . . . . . . . . . . . . . . . . . .11
Downloading Point of Service (POS) Software . . . . . . . . . .13

Contents
iv SR30 Handheld Scanner User’s Guide
3 Troubleshooting and Maintaining the
SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . 16
Calling Product Support . . . . . . . . . . . . . . . . . . . 16
Problems and Possible Solutions. . . . . . . . . . . . . . 17
Resetting the SR30. . . . . . . . . . . . . . . . . . . . . . . . 18
Maintaining the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Upgrading the SR30 . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning the SR30 . . . . . . . . . . . . . . . . . . . . . . . . 23
4 Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
A Specifications and Accessories . . . . . . . . . . 31
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Physical Dimensions . . . . . . . . . . . . . . . 32
Power and Electrical Specifications . . . . 32
Temperature and Environmental Specifica-
tions . . . . . . . . . . . . . . . . . . . . . . . . . 32
Bar Code Symbologies. . . . . . . . . . . . . . 32
Imager Specifications . . . . . . . . . . . . . . . 33
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Stand Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 35

Before You Begin
SR30 Handheld Scanner User’s Guide v
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
A warning alerts you of an operating procedure,
practice, condition, or statement that must be
strictly observed to avoid death or serious injury to
the persons working on the equipment.
A caution alerts you to an operating procedure,
practice, condition, or statement that must be
strictly observed to prevent equipment damage or
destruction, or corruption or loss of data.
Note: Notes either provide extra information about a
topic or contain special instructions for handling a
particular condition or set of circumstances.

Before You Begin
vi SR30 Handheld Scanner User’s Guide
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at www.intermec.com and click Support > Knowledge
Central to review technical information or to request technical
support for your Intermec product.
Telephone Support
These services are available from Intermec.
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option
Order Intermec
products
• Place an order.
• Ask about an existing
order.
1 and then choose 2
Order Intermec
media
Order printer labels and
ribbons.
1 and then choose 1
Order spare
parts
Order spare parts. 1 or 2 and then
choose 4
Te c h n i ca l
Support
Talk to technical support
about your Intermec product.
2 and then choose 2
Service • Get a return authorization
number for authorized
service center repair.
• Request an on-site repair
technician.
2 and then choose 1
Service
contracts
• Ask about an existing
contract.
• Renew a contract.
• Inquire about repair billing
or other service invoicing
questions.
1 or 2 and then
choose 3

Before You Begin
SR30 Handheld Scanner User’s Guide vii
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Service Location Support
For the most current listing of service locations, click Support >
Returns and Repairs > Repair Locations.
For technical support in South Korea, use the after service
locations listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: [phone]
E-mail: [email protected]
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: jmy[email protected]r or [e-mail]
Who Should Read This Manual
This guide is for the person who is responsible for installing,
configuring, and maintaining the SR30 Handheld Scanner.
This guide provides you with information about the features of
the SR30, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the SR30, you should be familiar with your
network and general networking terms, such as IP address.

Before You Begin
viii SR30 Handheld Scanner User’s Guide
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To download documents
1Visit the Intermec web site at www.intermec.com.
2Click Support > Manuals.
3In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more patents. There may be other
U.S. and foreign patents pending.

SR30 Handheld Scanner User’s Guide 1
1Learning About the
SR30
Use this chapter to familiarize yourself with the SR30 Handheld
Scanner. This chapter covers these topics:
•Introducing the SR30 Handheld Scanner
•Powering the SR30
•Understanding the Status Light
•Understanding the Beeps
•Scanning Bar Codes

Chapter 1 — Learning About the SR30
2 SR30 Handheld Scanner User’s Guide
Introducing the SR30 Handheld Scanner
The Intermec SR30 Handheld Scanner is a general duty scanner
designed to collect data at the point of service (POS) for
customer applications.
SR30 Handheld Scanner
Powering the SR30
The SR30 is powered through the accessory cable connected to a
host device. Depending on which accessory cable you are using,
power comes from either the host device or the external power
supply. For more information about each cable, see “Cable
Accessories” on page 35.
Understanding the Status Light
The status light on the SR30 indicates a successful decode of a
configuration or data bar code.
Status Light Description
Light State What It Means
Blinks green once The SR30 successfully scanned a data bar code.
Blinks green two
times
The SR30 successfully scanned a configuration bar
code.
Trigger
Scanner
Status
light

Chapter 1 — Learning About the SR30
SR30 Handheld Scanner User’s Guide 3
Understanding the Beeps
The SR30 beeps to give you audio feedback when performing
some functions. For example, you hear a beep each time you scan
a valid bar code.
Scanning Bar Codes
The SR30 contains a linear imager to scan bar code data. When
you unpack the SR30, these bar code symbologies are enabled:
•Code39
• Code 128/EAN 128
•UPC/EAN
Blinks green five
times
A configuration bar code was unsuccessfully
scanned.
Turns on red and
stays on
The SR30 tried to send data to a host device, but
there was a communications error:
• The PS2 port on the host device is not
initialized.
• An RS-232 protocol timeout has occurred. That
is, ENQ, ACK, NAK, and RTS/CTS.
Beeps Description
Beep Sequence What It Means
Single beep The SR30 successfully decoded a bar code.
Two beeps The SR30 successfully scanned a configuration bar
code.
Three beeps Data was not successfully sent to the host.
You are using RS-232 communications and a
timeout has occurred. That is, ENQ, ACK, NAK,
and RTS/CTS.
Five beeps The SR30 scanned a configuration bar code that it
did not recognize.
Status Light Description (continued)
Light State What It Means

Chapter 1 — Learning About the SR30
4 SR30 Handheld Scanner User’s Guide
If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on your SR30. Use
EasySet version 5.4.4.0 or later to enable and disable symbologies
for your scanner. EasySet is available on the CD that ships with
the SR30 or from the Intermec web site at www.intermec.com.
To scan a bar code
1Point the scanner window at the bar code label and hold the
SR30 steady about an arm’s length from the label.
2Pull the trigger and direct the red beam so that it falls across
all bars in the bar code label.
Use this test bar code:
Code 39 Test Bar Code
*123456*
*123456*
Tip: Depending on your screen resolution, you may be able
to scan bar codes displayed on your computer screen.
When the SR30 successfully reads a bar code label, the SR30
creates a single beep and the status light briefly turns green.
3Release the trigger.
ABCD
ABCD
A
Status
light

SR30 Handheld Scanner User’s Guide 5
2Connecting and
Configuring the SR30
Use this chapter to understand how to connect the SR30 to a
host device and configure the SR30. This chapter covers these
topics:
•Connecting Your SR30 to a Host Device
•Configuring Your SR30 Parameters
•Downloading Point of Service (POS) Software

Chapter 2 — Connecting and Configuring the SR30
6 SR30 Handheld Scanner User’s Guide
Connecting Your SR30 to a Host Device
To connect your SR30 to a host device, you need the appropriate
accessory cable. For a list and description of each cable, see
“Cable Accessories” on page 35.
Creating a USB Connection
1Make sure that you have the USB cable (P/N 236-164-xxx).
2Turn on your host device.
3Connect the cable to your SR30 and host device.
4If you are using Intermec POS software:
aScan this bar code.
USB cable mode - generic HID
bDownload the POS software to your host device. The
software is available from the Intermec web site at
www.intermec.com.
5If necessary, configure your SR30 for an International
keyboard. The default keyboard is North America. For help,
see “International Keyboard Bar Codes” on page 10.
Note: The default USB communication mode is
Keyboard HID. If you are using Intermec POS
software, you need to change the communication
mode to Generic HID.
To host device

Chapter 2 — Connecting and Configuring the SR30
SR30 Handheld Scanner User’s Guide 7
Creating an RS-232 Connection
1Make sure that you have the appropriate RS-232 cable
(P/N 236-159-xxx, P/N 236-161-xxx, P/N 236-166-xxx,
or P/N 236-167-xxx) for your host device and appropriate
power supply (if necessary).
2Turn off your host device.
3Connect the cable to your SR30 and host device.
4If you are using the external power RS-232 cable, connect the
power supply to the RS-232 cable and an AC power outlet.
5Turn on your host device.
To host device
To host
device
AC power
supply

Chapter 2 — Connecting and Configuring the SR30
8 SR30 Handheld Scanner User’s Guide
6If necessary, configure your SR30 serial parameters to match
the host device.
The default serial parameters for the SR30 are:
Baud Rate: 19200
Data Bits: 8
Parity: none
Stop Bits: 1
For help, see “Serial Parameter Bar Codes” on page 11 or
EasySet version 5.4.4.0 or later. EasySet is available on the
CD that ships with the SR30 or from the Intermec web site at
www.intermec.com.
Creating a Keyboard Wedge Connection
1Make sure that you have the keyboard wedge cable
(P/N 236-162-xxx) and appropriate power supply (if
necessary).
2Turn off your host device.
3Connect the cable to your SR30 and host device.
4Connect the power supply to the keyboard wedge cable and
an AC power outlet.
5Turn on your host device.
6If necessary, configure your SR30 for an International
keyboard. The default keyboard is North America. For help,
see “International Keyboard Bar Codes” on page 10.
To host device
AC power
supply

Chapter 2 — Connecting and Configuring the SR30
SR30 Handheld Scanner User’s Guide 9
Creating a Wand Emulation Connection
1Make sure that you have the wand emulation cable
(P/N 236-163-xxx).
2Turn off your host device.
3Connect the cable to your SR30 and host device.
4Turn on your host device.
Removing a Cable
Configuring Your SR30 Parameters
After you connect your SR30 to a host device, you may need to
configure your SR30 to communicate properly with the host
device. This section contains bar codes to configure your SR30:
• for an International keyboard.
• serial parameters.
To configure additional SR30 settings, see EasySet version
5.4.4.0 or later. EasySet is available on the CD that ships with the
SR30 or from the Intermec web site at www.intermec.com.
To host device
Straightened
paper clip

Chapter 2 — Connecting and Configuring the SR30
10 SR30 Handheld Scanner User’s Guide
International Keyboard Bar Codes
If your SR30 is connected to a host with a USB cable or a
keyboard wedge cable, you may need to configure your SR30 for
an International keyboard.
* = default
North America*
French Windows
French Canadian Windows 95/98
French Canadian
Windows XP/2000
German Windows
Spanish Windows
Italian Windows
Swedish Windows
UK English Windows
Brazilian Portuguese
Windows