Intermec CN2G User manual

CN2G Handheld
Computer
User's Manual

ii CN2G Handheld Computer User’s Manual
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of
allowing customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
©2004-2005 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser,
dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder,
Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager,
IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision
Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and
Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies
Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™or
®) symbol in every occurrence of a trademarked name, we state that we are using the names
only in an editorial fashion, and to the benefit of the trademark owner, with no intention of
infringement.

CN2G Handheld Computer User’s Manual iii
Document Change Record
This page records changes to this document. The document was originally released as
version -001.
Version Date Description of Change
002 03/2005 Added support for the 802.11b/g radio. Added instructions for
removing the battery and inserting an SD card. Added new
icons to the screen icons table. Revised the WPA and 802.1x
security configuration instructions to make it clear that you
load a user and root certificate on your CN2G only if you plan
to select TLS as your authentication. Changed the Radio Power
Management default to Enabled (Fast PSP).

iv CN2G Handheld Computer User’s Manual

Contents
CN2G Handheld Computer User’s Manual v
Contents
Before You Begin.......................................................................................................ix
Safety Summary ..........................................................................................ix
Safety Icons ..................................................................................................x
Global Services and Support.........................................................................x
Who Should Read This Document? ............................................................xi
Related Documents .....................................................................................xi
Patent Information......................................................................................xi
Other Copyright Information.....................................................................xii
Using the CN2G Handheld Computer................................................. 1
Introducing the CN2G Handheld Computer ............................................................ 2
What’s New? ............................................................................................................. 3
Using the Battery....................................................................................................... 3
Installing and Charging the Battery ............................................................. 4
Removing the Battery.................................................................................. 6
Maximizing Battery Life .............................................................................. 7
Checking the Battery Status......................................................................... 7
Using the Keypad ...................................................................................................... 8
Using the Touch Screen............................................................................................. 9
Using the Touch Screen and Stylus ............................................................. 9
Understanding the Desktop....................................................................... 10
Using ScanDemo ........................................................................ 10
Using Transcriber ....................................................................... 12
Understanding the Screen Icons ................................................................ 13
Calibrating the Screen ............................................................................... 13
Understanding the Status Lights .............................................................................. 14
Understanding the Beeps ......................................................................................... 15
Scanning Bar Codes................................................................................................. 15
Using the SD Card .................................................................................................. 17
1

Contents
vi CN2G Handheld Computer User’s Manual
Configuring the CN2G................................................................................... 21
How to Configure the CN2G Parameters................................................................ 22
Configuring the CN2G With the Setup Assistant...................................... 23
Configuring the CN2G Locally With Intermec Settings............................ 24
Restoring Default Settings........................................................... 26
Exiting Intermec Settings ............................................................ 27
Configuring the CN2G Remotely With Intermec Settings ........................ 27
Configuring the CN2G For Your Network.............................................................. 28
Configuring USB Communications .......................................................... 28
Configuring 802.11b/g Radio Communications........................................ 29
Configuring the Network Parameters for a TCP/IP Network...... 30
Configuring the Network Parameters for a UDP Plus Network... 32
Configuring Security ............................................................................................... 33
Choosing Between Microsoft and Funk Security ....................................... 34
Selecting Funk as Your Security Choice ...................................... 34
Selecting a Profile for Funk Security............................................ 35
Using WPA Security ................................................................................. 36
Configuring WPA Security With Funk Security.......................... 37
Configuring WPA Security With Microsoft Security................... 39
Using 802.1x Security ............................................................................... 41
Configuring 802.1x Security With Funk Security ....................... 42
Configuring 802.1x Security With Microsoft Security................. 43
Using LEAP Security................................................................................. 44
Using Static WEP Security ........................................................................ 45
Configuring Static WEP Security With Funk Security ................ 46
Configuring Static WEP Security With Microsoft Security ......... 46
Loading Certificates .................................................................................. 47
Disabling Security ..................................................................................... 50
Developing and Installing Applications......................................... 51
Developing Applications for the CN2G................................................................... 52
Developing a New Application.................................................................. 52
Developing a Web-Based Application........................................................ 53
Installing Applications on the CN2G....................................................................... 53
Installing Applications Using ActiveSync................................................... 54
Installing ActiveSync and Establishing a Partnership ................... 54
Using ActiveSync to Copy Files and Install Applications ............. 56
Installing Applications Using Your SD Card ............................................. 58
Installing Applications Using Wavelink Avalanche .................................... 58
2
3

Contents
CN2G Handheld Computer User’s Manual vii
Launching Your Application Automatically ............................................................. 59
Upgrading Your CN2G........................................................................................... 59
Upgrading the Operating System............................................................... 59
Upgrading the Operating System Using an SD Card................... 59
Upgrading the Operating System Remotely Using
Intermec Settings.................................................................... 61
Upgrading the Persistent Storage Manager Files......................................... 62
Troubleshooting and Maintaining the CN2G ............................. 65
Problems and Solutions ........................................................................................... 66
Problems While Operating the CN2G ...................................................... 66
Problems While Configuring Security ....................................................... 67
Problems With Wireless Connectivity ....................................................... 69
Problems While Scanning Bar Codes......................................................... 71
Booting the CN2G.................................................................................................. 73
Warm Booting the CN2G......................................................................... 73
Cold Booting the CN2G........................................................................... 74
Cleaning the Scanner Window and CN2G Screen................................................... 75
Appendix................................................................................................................. 77
Physical and Environmental Specifications............................................................... 78
Accessories for the CN2G........................................................................................ 79
Default Configuration ............................................................................................. 80
Index ........................................................................................................................... 83
4
A
I

Contents
viii CN2G Handheld Computer User’s Manual

Before You Begin
CN2G Handheld Computer User’s Manual ix
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Summary
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
Do Not Repair or Adjust Alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must
always be present for your safety.
First Aid
Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near
high voltage, you should be familiar with approved industrial
first aid methods.
Energized Equipment
Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is
dangerous. Electrical shock from energized equipment can cause
death. If you must perform authorized emergency work on
energized equipment, be sure that you comply strictly with
approved safety regulations.

Before You Begin
x CN2G Handheld Computer User’s Manual
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Service & Support. The Intermec Global Sales &
Service page appears. From the Service & Support menu, move
your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals in PDF format. To order printed versions
of the Intermec manuals, contact your local Intermec
representative or distributor.

Before You Begin
CN2G Handheld Computer User’s Manual xi
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
You can find information on Intermec telephone support
services at www.intermec.com/AIT. To find the correct
telephone support number for your country, click Contact.
Who Should Read This Document?
The CN2G Handheld Computer User’s Manual provides you
with information about the features of the CN2G and how to
install, operate, maintain, and troubleshoot the CN2G. Before
you install and configure the CN2G, you should be familiar
with your network and general networking terms, such as IP
address.
The Intermec Computer Command Reference Manual (P/N
073529) is available as a download from the Intermec web site.
Please refer to this manual for help configuring your CN2G.
The reference manual contains information about most of the
CN2G commands.
Related Documents
The Intermec web site at www.intermec.com contains our
documents that you can download as PDF files.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436;
4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604;
5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523;
5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753;
5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492;
5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386;
5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435;
5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661;

Before You Begin
xii CN2G Handheld Computer User’s Manual
5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975;
5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit. (www.openssl.org/)
This product includes cryptographic software written by Eric
Young. ([e-mail])
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright ©1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr John
Maddock makes no representations about the suitability of this
software for any purpose. It is provided “as is” without express or
implied warranty.

CN2G Handheld Computer User’s Manual 1
Using the CN2G Handheld
Computer
Use this chapter to familiarize yourself with the CN2G
Handheld Computer. In this chapter you will find these
sections:
•Introducing the CN2G Handheld Computer
•What’s New?
•Using the Battery
•Using the Keypad
•Using the Touch Screen
•Understanding the Status Lights
•Understanding the Beeps
•Scanning Bar Codes
•Using the SD Card
1

Chapter 1 — Using the CN2G Handheld Computer
2 CN2G Handheld Computer User’s Manual
Introducing the CN2G Handheld Computer
The Intermec CN2G Handheld Computer is an ergonomically-
designed handheld computer built on the Microsoft®Windows®
CE .NET operating system. It is a semi-rugged, lightweight
computer that runs client/server applications and browser-based
applications.
Stylus (not
visible from
front)
Side Scan
button
(2 places)
Good
Read light
USB/Serial port
Battery light
Scan
button
ENTER
ESC
CN2
CN2G Handheld Computer
The CN2G Handheld Computer with an IEEE 802.11b/g radio
installed is Wi-Fi®certified for interoperability with other
802.11b/g wireless LAN devices.

Chapter 1 — Using the CN2G Handheld Computer
CN2G Handheld Computer User’s Manual 3
The CN2G includes these features:
•802.11b/g radio
•.NET Compact Framework
•Internet Explorer 6
•CCX v1.0 compliance
•IPv6 support
•Color display with touch screen
•1D linear imager
•64MB flash/128MB RAM memory
•400 MHz processor
For a complete list of accessories, see “Accessories for the
CN2G” on page 79.
What’s New?
This revision of the user’s manual includes this new information:
•Information about the IEEE 802.11b/g wireless radio
•Instructions for removing the main battery without damaging
the battery or CN2G
•Instructions for inserting an SD card
Using the Battery
The CN2G uses a lithium-ion battery as its main power source.
You must fully charge the main battery before you can use the
CN2G. When you change the battery, the backup battery
maintains the computer’s status, memory, and real-time clock
for at least 5 minutes.
The lithium-ion battery pack that is used in this device
may present a fire or chemical burn hazard if it is mistreated.
Do not disassemble it, heat it above 100°C (212°F), or
incinerate it.

Chapter 1 — Using the CN2G Handheld Computer
4 CN2G Handheld Computer User’s Manual
Removing the main battery when the backup battery low or
critically low icon appears on the status bar may cause your
CN2G to cold boot and you may lose data.
If you fail to replace the battery immediately, you may lose
important data or applications.
Dispose of used battery packs promptly. Keep away from
children. Contact your local Intermec sales representative for
replacement batteries.
Several factors determine the life of your battery such as extreme
temperatures and your usage.
Installing and Charging the Battery
Make sure you fully charge the battery before you use your
CN2G. To charge the battery, you need to install it in the
CN2G.
To install and charge the battery
1Push down on the battery door latch, and pull up on the
battery door.
2Remove the battery door and set it aside.
Battery
door
latch
3Align the battery contacts, and insert the battery in the
battery compartment. Press down on the battery until it clicks
into place.

Chapter 1 — Using the CN2G Handheld Computer
CN2G Handheld Computer User’s Manual 5
Battery
4Replace the battery door.
5Connect the AC power supply (P/N 074246) to the power
connector on the back of the CN2 communications dock
(P/N 074248), and then connect the power cord to the AC
power supply.
AC power
supply
Communications
dock
Power
light
ENTER
CN2
ESC
6Connect the power cord to an AC power outlet. The green
Power light on the communications dock turns on.
7Place the CN2G in the communications dock. The battery is
fully charged in approximately 4 hours.
For more information, see the instructions that ship with the
communications dock.

Chapter 1 — Using the CN2G Handheld Computer
6 CN2G Handheld Computer User’s Manual
Removing the Battery
Follow these instructions to remove the battery from the CN2G.
Only use the stylus to remove the battery. If you use any
other tool or method to remove the battery, you may
damage the battery or the CN2G.
Removing the main battery when the backup battery low or
critically low icon appears on the status bar may cause your
CN2G to cold boot and you may lose data.
If you fail to replace the battery immediately, you may lose
important data or applications.
To remove the battery
1Push down on the battery door latch, and pull up on the
battery door.
2Remove the battery door and set it aside.
Battery
door
latch
3Insert the stylus between the battery and the CN2G case, and
press straight down until the battery is released.

Chapter 1 — Using the CN2G Handheld Computer
CN2G Handheld Computer User’s Manual 7
4Lift the battery out of the battery compartment.
Maximizing Battery Life
There are several things that you can do to maximize the life of
your fully charged battery.
•Set the backlight timeout to 10 seconds.
•Verify that Radio Power Management is enabled (Fast PSP).
Enabling radio power management allows your radio to
switch between awake and sleep modes based on network
traffic.
•Verify that each setting under Power Management has a value
of 1 minute for a combined automatic shutoff time of 3
minutes.
You can use Intermec Settings to easily make all of these
configuration changes. For help, see “Configuring the CN2G
Locally With Intermec Settings” on page 24.
Checking the Battery Status
The easiest way to tell the status of your battery is to look at the
battery icon on the status bar of your CN2G.
Battery Icon Status
Icon Status
The battery is charging.
The battery is low. You need to charge the battery soon.
The battery is critically low. You need to charge the battery
now.

Chapter 1 — Using the CN2G Handheld Computer
8 CN2G Handheld Computer User’s Manual
Using the Keypad
The CN2G has a 10-key keypad. You enter all of the characters
and functions printed on the keys just like you would on a
standard keyboard.
Shift key
Enter key
Arrow
keys (4)
Power
key
Scan button
ENTER
ESC
CN2G Keypad
The Shift ( B) key lets you access the additional functions
printed on the keypad overlay.
To access functions printed on the keypad overlay
1Press and release the Shift key. The Bicon turns on and
Shift mode is enabled.
2Press and release the second key to access the function printed
above a key. For example, press the F1 key to access the F3
function. The Bicon turns off.
If you do not press another key within 3 seconds of pressing
the Shift key, the Bicon turns off and Shift mode is
disabled.
Using the Power Key
When you press the Power key to turn off the CN2G, you
actually put the CN2G in Suspend mode. In Suspend mode, the
CN2G continues to supply power to all memory, but turns off
power to most hardware. This power-saving feature is designed
to prolong battery life.
When you press the Power key to turn the CN2G back on, your
computer resumes where it was when you turned it off. If you
are using WPA or 802.1x security, the computer may need to
reauthenticate before it starts your application.