Intermec CN51 User manual

CN51
Mobile Computer
with Android
User Manual

ii CN51 Mobile Computer User Manual
Intermec by Honeywell
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2014 by Intermec Technologies Corporation. All rights reserved.
The word Intermec and the Intermec logo are either trademarks or registered trademarks of
Intermec Technologies Corporation.
Android, Google, and Google Location Service are trademarks of Google Inc.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young ([e-mail]).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided “as is” without express or implied warranty.

Contents
CN51 Mobile Computer User Manual iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1 About the Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the CN51 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Check the Battery Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Check the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Enable Airplane Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Quickly Enable or Disable Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to Capitalize Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . .15
How to Capitalize Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . .16
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configure the Screen Backlight Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Adjust the Ringtone and Notification Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Enable Vibrate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Audio Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Contents
iv CN51 Mobile Computer User Manual
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configure the USB Connection for PTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CN51 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
2 About the User Interface and Intermec Applications . . . . . . . . . . 27
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
View Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Customize the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Customize the Favorites Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Use Google™ Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Set the Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Manage Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Intermec Apps on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
3 Use the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Disable the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Disable the Virtual Wedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Enable Symbology Decoding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Scan Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Enable Access to URLs in Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Enable Scanner Control from Web Applications . . . . . . . . . . . . . . . . . . . .41
Use the Scan Demo App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
How to Configure the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Configure Symbology Decoding Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Australia Post Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Aztec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
BPO Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Canada Post Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Codabar Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Codablock A Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Codablock F Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Contents
CN51 Mobile Computer User Manual v
Code 11 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Code 39 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Code 93 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Code 128/GS1-128 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Datamatrix Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Dutch Post Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
EAN/UPC Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
GS1 Composite Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
GS1 DataBar Expanded Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
GS1 DataBar Limited Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
GS1 DataBar Omni-Directional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Han Xin Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Infomail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Intelligent Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Interleaved 2 of 5 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Japan Post Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Matrix 2 of 5 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Maxicode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Micro PDF417 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
MSI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
PDF417 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Planet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Plessey Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Postnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
QR Code Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Standard 2 of 5 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Sweden Post Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Telepen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
TLC 39 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configure the Scanner Decode Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Decode Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Set a Preamble, Postamble, or Symbology Identifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Set the Scanner Trigger or Aimer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
4 Use the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Contents
vi CN51 Mobile Computer User Manual
Answer the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Send a Call to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Switch Apps During a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Check Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Set Your Voicemail Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Change Voicemail Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Switch Between Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
About Internet Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Set Up Internet Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Add Contacts for Internet Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Configure Phone Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Phone Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
5 Use the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Change Camera Settings for Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Change Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
6 Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Start the Settings App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
About the Structure of the Settings App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Connect to a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Configure Proxy Settings for a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . .101
Disable Wi-Fi Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Connect to an Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

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CN51 Mobile Computer User Manual vii
How to Connect to Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Add a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Connect to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Edit VPN Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Configure Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
About Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Disable or Remove Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Connect a Bluetooth Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Configure Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Rename or Disconnect a Paired Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
View a List of Received Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
How to Share Your Mobile Data Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Share the Data Connection Through USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Share the Data Connection Through Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Share the Data Connection as a Portable Hotspot . . . . . . . . . . . . . . . . . . . . . . . . .110
7 Manage the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Connect to a PC through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Configure the USB Connection for PTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Install the Intermec CN51 SDK Add-on with the SDK Manager. . . . . . . . . . . . .114
How to Set Up the Mobile Computer for App Development . . . . . . . . . . . . . . . .116
Enable Developer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Update Computers Using a Device Management System . . . . . . . . . . . . . . . . . . .117
Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Contents
viii CN51 Mobile Computer User Manual
8 Troubleshoot and Maintain the Computer . . . . . . . . . . . . . . . . . .119
About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Locate the Build Version and Configuration String Using the Settings App . .125
Locate the Configuration String in the Battery Compartment . . . . . . . . . . . . . .126
Reset the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Perform a Factory Data Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
EA31 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
EA31 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
EA31 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
EA30 Extended Reading Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
EA30 Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
EA30 Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Wireless and Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Personal Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Before You Begin
CN51 Mobile Computer User Manual ix
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec website at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Caution: A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.

Before You Begin
x CN51 Mobile Computer User Manual
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at T[email protected].
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec website, click About Us > Contact Us.
Who Should Read This Manual
This user manual is for the person who is responsible for installing,
configuring, and maintaining the CN51.
This document provides you with information about the features of
the CN51, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN51, you should be familiar with your
network and general networking terms, such as IP address.
Related Documents
The Intermec website at www.intermec.com contains our documents
(as .pdf files) that you can download for free.
To download documents
1Visit the Intermec website at www.intermec.com.
2Click the Products tab.

Before You Begin
CN51 Mobile Computer User Manual xi
3Using the Products menu, navigate to your product page. For
example, to find the CN51 computer product page, click
Computers >Handheld Computers >CN51.
4Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
Patent Information
For patent information, refer to www.honeywellaidc.com/patents.

Before You Begin
xii CN51 Mobile Computer User Manual

1
1
About the Computer Features
This chapter introduces the CN51 Mobile Computer with
Android™ 4.1 operating system. Use this chapter to learn about
basic computer features and functions, as well as the available
accessories for it.

Chapter 1 — About the Computer Features
2 CN51 Mobile Computer User Manual
About the CN51 Mobile Computer
The Intermec CN51 Mobile Computer is the class-leading mid-range
rugged mobile computer that empowers mobile workers with the
resources to satisfy and delight customers efficiently today and earn
new business tomorrow.
The CN51 is available with the following features:
•Android™ 4.1 operating system
•1.5 GHz dual-core multi-engine processor with extended battery
life
•1 GB DRAM, 16 GB flash memory
•Large, outdoor-viewable WVGA display with full-size keypad
•Resistive touch panel display
•Bluetooth radio
•UMTS/HSPA+/CDMA or UMTS/HSPA+ WAN radio options;
both options support voice and data
•IEEE 802.11a/b/g/n on computers without a cellular radio, IEEE
802.11b/g/n on computers with a cellular radio
•Customer-accessible microSD slot for removable memory cards
(up to 32 GB)
•High-performance EA30 or EA31 area imager options, for scanning
bar codes and capturing signatures
•HTML5 support
•Integrated GPS receiver (with WAN radio option)
•Accelerometer that can automatically sense the angle of the
computer and rotate the display between portrait and landscape
•5-megapixel color camera

Chapter 1 — About the Computer Features
CN51 Mobile Computer User Manual 3
CN51 Front View
CN51 Back View
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Chapter 1 — About the Computer Features
4 CN51 Mobile Computer User Manual
About the Battery
The CN51 uses a Model 1015AB01 battery as its main power source.
The battery has a 14.4 Watt hour capacity. Several factors determine
the life of your battery, such as display brightness, display timeout,
input devices, extreme temperatures, and your usage.
Fully charge the battery before you use the CN51. When you change
the battery, the computer automatically goes into a power-off state
and then cold boots.
Contact your Intermec representative for replacement batteries.
Charge the Battery
Make sure you fully charge the battery (Model 1015AB01) before you
use your CN51. You can charge the battery before or after you install it
in the CN51. A fully discharged battery charges in approximately 6
hours.
•Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN51 with the battery
installed.
The battery is fully charged when the battery status LED shows a
steady green.
Use these Intermec accessories to charge the CN51 batteries:
•Quad Battery Charger (Model AC21)
•Charge-Only Multidock (Model AD23)
•Ethernet Multidock (Model AD24)
•Single Dock (Model AD27)
•Vehicle Power Adapter (Model AE36)
•AC Power Adapter (Model AE37)
Caution: The battery used in this device may present a fire or
chemical burn hazard if it is mistreated. Do not disassemble it,
heat it above 100 °C (212 °F) or incinerate it. Dispose of used
batteries promptly. Keep away from children.

Chapter 1 — About the Computer Features
CN51 Mobile Computer User Manual 5
Change the Battery
When the battery in the CN51 has a low charge, replace it with a
charged battery to maintain your network connections.
1Save all your files and close all open applications.
2Press and hold the Power button. This screen appears:
3Tap Battery Swap. The computer briefly shows a status message
and the LEDs turn on. When the LEDs turn off, continue with the
next step.
If the computer is in a dock, you must remove it from the dock
before you can select Battery Swap.
Note: When you remove a battery from the computer, Intermec
recommends that you install a charged battery within 90 seconds to
maintain your network connections.

Chapter 1 — About the Computer Features
6 CN51 Mobile Computer User Manual
4If necessary, disconnect the handstrap from the top of the
computer.
5Push forward on the battery release tab until the battery releases,
and then lift the battery away from the computer.
6Insert the bottom end of a fully charged battery into the computer,
and press down on the top end of the battery until it clicks into
place.
7If necessary, reattach the handstrap.

Chapter 1 — About the Computer Features
CN51 Mobile Computer User Manual 7
About Battery Status
Use the battery icon at the top of the screen to view the power status of
the battery.
The Battery status LED below the computer screen indicates the
charging status of the battery.
Battery Status Icons
Icon Status
Battery charge is at 100%.
Battery charge is at 50%
Battery is critically low. You need to replace the battery now.
Computer is connected to external power and the battery is
charging.
Note: appears if there is a battery error. Install another battery. If
the problem persists, call Intermec Product Support.
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Chapter 1 — About the Computer Features
8 CN51 Mobile Computer User Manual
Check the Battery Level
Besides using the charge icons, you can get the battery level status from
the Settings app.
1Start the Settings app.
2Tap Battery. The current battery status and percentage level appear
at the top of the screen. The list shows the battery usage for
individual apps and services.
For more details, touch a graph. In the details screen for some apps,
you can adjust settings that affect power usage.
Check the Battery Status
Use the BatteryInfo app to check the battery status, including health,
voltage, temperature, and other useful statistics.
Battery LED States
LED State Description
Steady green The computer is connected to a charger and the
battery is more than 95% charged.
Steady red The computer is connected to a charger and the
battery is less than 95% charged.
Blinking red The battery is very low. The computer will soon go
into Suspend mode. Charge or replace the battery.
Amber There is a battery error. The battery is not charging
because it is missing, faulty, or outside the allowable
charging temperature range. If it is outside the
charging temperature range, charging will resume
when the battery temperature returns to the
acceptable range of 0 °C to 45 °C (32 °F to 113 °F).
Off The battery is not critically low, and the CN51 is not
connected to an external power source.
Note: If you turn off certain apps, the computer may not work
correctly.