Intermec Oracle-Ready CK31 User manual

CK31 Handheld
Computer
User’s Manual

ii CK31 Handheld Computer User’s Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
©2005-2006 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-
gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker
Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.

CK31 Handheld Computer User’s Manual iii
Document Change
This page records changes to this document. The document was
originally released as version 001.
Version Date Description of Change
002 10/2005 Added new scanner options, new
keypad options, updated information
on Funk security and configuration,
added new diagnostics, and added
information on SmartSystems.
003 06/2006 Revised to support RoHS compliance.
Other new information includes an
updated list of scanners and cables,
instructions for scanning PDF417 or
Micro PDF417 bar codes, instructions
for loading multiple certificates,
expanded information about the
backup battery and the Backup Battery
Very Low dialog box, troubleshooting
information for the SD card, bar code
symbologies listed by scanner option,
new information on scanner reading
distances, and an illustration that
identifies the pins in the serial adapter.

iv CK31 Handheld Computer User’s Manual

Contents
CK31 Handheld Computer User’s Manual v
Contents
Before You Begin.......................................................................................................xi
Safety Icons .................................................................................................xi
Global Services and Support.......................................................................xii
Warranty Information..................................................................xii
Web Support ...............................................................................xii
Telephone Support .....................................................................xiii
Who Should Read This Document? ..........................................................xiv
Related Documents ...................................................................................xiv
Patent Information....................................................................................xiv
Other Copyright Information..................................................................... xv
Using the CK31 Handheld Computer .................................................. 1
Introducing the CK31 Handheld Computer.............................................................. 2
Features of Your CK31................................................................................ 2
What’s New? ............................................................................................................. 4
Using the Battery....................................................................................................... 4
Charging and Installing the Battery ............................................................. 5
Maximizing Battery Life .............................................................................. 6
Checking the Battery Status......................................................................... 7
Using the Keypad ...................................................................................................... 7
Using the Color-Coded Keys..................................................................... 10
Capitalizing All Characters ........................................................................ 11
Using the Power (I) Key........................................................................... 12
Disabling or Modifying Keypad Functions ................................................ 12
Using the Touch Screen........................................................................................... 14
Using the Stylus ........................................................................................ 15
Understanding the Screen Icons ................................................................ 16
Repositioning a Window........................................................................... 17
Calibrating the Screen ............................................................................... 18
Understanding the Status Lights .............................................................................. 19
Understanding the Beeps ......................................................................................... 20
Scanning Bar Codes................................................................................................. 21
1

Contents
vi CK31 Handheld Computer User’s Manual
Scanning With the 1D Linear Imager........................................................ 22
Scanning With a 2D Area Imager.............................................................. 24
Attaching a Scanner to the Serial Port........................................................ 26
Using Energy Saver Mode With Your 1551E or 1553 Scanner .................. 28
Verifying That Your Scanner Is Working................................................................. 29
Installing the SD Card............................................................................................. 30
Configuring the CK31.................................................................................... 33
How to Configure the CK31 Parameters ................................................................. 34
Configuring the CK31 With Setup Assistant............................................. 35
Configuring the CK31 With Intermec Settings ......................................... 36
Opening Intermec Settings.......................................................... 36
Understanding the Commands in Intermec Settings ................... 37
Navigating in Intermec Settings .................................................. 38
Restoring Default Settings........................................................... 38
Exiting Intermec Settings ............................................................ 39
Configuring the CK31 With SmartSystems Console ................................. 40
Synchronizing the CK31 System Time With a Time Server....................... 40
Configuring the CK31 for Your Network................................................................ 41
Configuring 802.11b/g Radio Communications........................................ 41
Configuring the Network Parameters for a TCP/IP Network ...... 42
Configuring the Network Parameters for a UDP Plus Network... 43
Configuring Bluetooth Communications .................................................. 44
Configuring Ethernet Communications on Older CK31s.......................... 46
Configuring Serial Communications ......................................................... 47
Configuring Security ............................................................................................... 49
Choosing Between Funk and Microsoft Security ....................................... 49
Selecting a Profile for Funk Security............................................ 50
Selecting Microsoft as Your Security Choice................................ 51
Using WPA Security.................................................................................. 51
Configuring WPA Security With Funk Security.......................... 52
Configuring WPA Security With Microsoft Security................... 54
Using 802.1x Security ............................................................................... 57
Configuring 802.1x Security With Funk Security........................ 57
Configuring 802.1x Security With Microsoft Security................. 58
Using LEAP Security................................................................................. 60
Using Static WEP Security ........................................................................ 61
Configuring Static WEP Security With Funk Security ................ 61
Configuring Static WEP Security With Microsoft Security ......... 62
2

Contents
CK31 Handheld Computer User’s Manual vii
Loading a Certificate ................................................................................. 62
Disabling Security ..................................................................................... 66
Developing and Installing Applications ......................................... 67
Developing Applications for the CK31 .................................................................... 68
Developing a New Application.................................................................. 68
Developing a Web-Based Application........................................................ 69
Converting a Trakker Antares Application to a CK31 Application............. 69
Installing Applications on the CK31........................................................................ 70
Installing Applications Using ActiveSync................................................... 71
Installing ActiveSync and Establishing a Partnership ................... 71
Using ActiveSync to Copy Files and Install Applications ............. 73
Installing Applications Using Your SD Card.............................................. 75
Installing Applications Using the FTP Server............................................. 75
Installing Applications Using Wavelink Avalanche..................................... 76
Installing Applications Using SmartSystems Console................................. 76
Launching Your Application Automatically ............................................................. 77
Setting or Changing the CK31 Password ................................................................. 77
Backing Up Your Files............................................................................................. 79
Upgrading Your CK31 ............................................................................................ 80
Upgrading the Operating System Using an SD Card................................. 80
Upgrading Your CK31 Using SmartSystems Console ................................ 81
Running Diagnostics ...................................................................................... 83
Using Diagnostics on the CK31............................................................................... 84
Understanding the Diagnostics Screens.................................................................... 84
802.11 Information................................................................................... 85
Authentication Information....................................................................... 85
Battery Information................................................................................... 86
Boot Code Version.................................................................................... 88
Configuration Table.................................................................................. 89
CPU Monitor............................................................................................ 90
CPU Registers........................................................................................... 90
Display Test .............................................................................................. 91
Installed Fonts........................................................................................... 92
3
4

Contents
viii CK31 Handheld Computer User’s Manual
Intermec Value Version............................................................................. 92
Keypad Test .............................................................................................. 93
LED Test .................................................................................................. 94
Network Information ................................................................................ 94
Network Test ............................................................................................ 95
Operating System Version......................................................................... 95
Ping Utility ............................................................................................... 96
Radio Driver Version ................................................................................ 97
RAM Information ..................................................................................... 97
RAM Monitor........................................................................................... 98
SD Card Memory Test.............................................................................. 98
Sound Test................................................................................................ 99
Troubleshooting and Maintaining the CK31............................. 101
Troubleshooting the CK31.................................................................................... 102
Calling Product Support.......................................................................... 102
Problems and Solutions ........................................................................... 103
Problems While Operating the CK31...................................................... 103
Problems While Configuring Security ..................................................... 105
Problems With Wireless Connectivity ..................................................... 107
Problems Transmitting Data Through the Serial Port.............................. 108
Problems While Scanning Bar Codes....................................................... 108
Booting the CK31 ................................................................................................. 112
Warm Booting the CK31 ........................................................................ 112
Cold Booting the CK31 .......................................................................... 112
Cleaning the Scanner Window and Screen............................................................. 113
Specifications..................................................................................................... 115
Physical and Environmental Specifications............................................................. 116
Physical Dimensions ................................................................. 116
Power Specifications.................................................................. 116
Electrical Specifications............................................................. 116
Temperature and Humidity Specifications ................................ 116
Screen Specifications ................................................................. 116
Keypad Options........................................................................ 116
Bar Code Symbologies .............................................................. 117
EA11 2D Area Imager Standard Minimum Reading Distances.. 118
EV10 1D Linear Imager Reading Distances .............................. 120
5
A

Contents
CK31 Handheld Computer User’s Manual ix
Accessories for the CK31 ....................................................................................... 122
851-082-xxx Power Supply ....................................................... 122
AA2 Serial Cable Adapter (P/N 236-069-xxx)........................... 122
AA3 Serial Cable Adapter (P/N 236-070-xxx)........................... 122
AB1G Battery (P/N 318-020-xxx)............................................. 122
AC1 4-Slot Battery Charger (P/N 852-904-xxx)........................ 122
AC2 4-Bay Battery Charging Dock (P/N 852-905-xxx) ............ 122
AC3 8-Slot Battery Charging Dock (P/N 852-906-xxx)............ 122
AD1 Communications Dock (P/N 225-709-xxx)...................... 122
AD2 4-Bay Communications Dock (P/N 225-710-xxx)............ 123
CK30 and CK31 Handle (P/N 203-754-xxx)............................ 123
CK31 Handstrap (P/N 075289) ............................................... 123
CK31 Holster and Belt ............................................................. 123
CK31 Protective Boot............................................................... 123
CK31 Protective Case ............................................................... 123
CK31 Tethered stylus (P/N 203-773-xxx)................................. 123
CK31 Vehicle Cradle (P/N 075436) ......................................... 123
Dust cover ................................................................................ 123
Decoded Serial Adapter (P/N 225-715-001) ............................. 124
Undecoded Serial Adapter (P/N 225-714-001) ......................... 124
Typing Characters Not Printed on the Keypad ...................................................... 124
Pin Assignments for the Serial Port ........................................................................ 127
Default Settings ............................................................................................... 129
Default Configuration ........................................................................................... 130
Reprogramming the Keypad ................................................................. 137
Reprogramming the Keypad .................................................................................. 138
Changing the Functionality of Keys or Key Combinations..................................... 138
Starting the Reprogrammable Keypad Utility .......................................... 139
Programming a Unicode Character ......................................................... 140
Programming a Virtual Key or Unicode Character .................................. 141
Programming Any Key as a Function Key ............................................... 143
Launching an Application From a Key or Key Combination ................... 145
Remapping a Hardware Scan Code ......................................................... 147
Removing One or All Reprogramming Modifications.............................. 148
Finding the Registry Entries for Keypad Changes .................................... 150
B
C

Contents
xCK31 Handheld Computer User’s Manual
Creating Keypad Macros........................................................................................ 151
Starting the Keypad Macro Utility........................................................... 151
Recording a Keypad Macro ..................................................................... 152
Removing All or One Keypad Macro....................................................... 154
Finding the Registry Entries for Keypad Macros...................................... 156
Index ......................................................................................................................... 159
I

Before You Begin
CK31 Handheld Computer User’s Manual xi
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.

Before You Begin
xii CK31 Handheld Computer User’s Manual
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Service & Support. The Intermec Global Sales &
Service page appears. From the Service & Support menu, move
your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.

Before You Begin
CK31 Handheld Computer User’s Manual xiii
Telephone Support
These services are available from Intermec.
Service Description
In the U.S.A. and Canada
call 1-800-755-5505
and choose this option
Order
Intermec
products
•Place an order.
•Ask about an
existing order.
1 and then choose 2
Order
Intermec
media
Order printer
labels and
ribbons.
1 and then choose 1
Order
spare parts
Order spare parts. 1 or 2 and then choose 4
Technical
Support
Talk to technical
support about
your Intermec
product.
2 and then choose 2
Service • Get a return
authorization
number for
authorized
service center
repair.
•Request an on-
site repair
technician.
2 and then choose 1
Service
contracts
•Ask about an
existing
contract.
•Renew a
contract.
•Inquire about
repair billing
or other service
invoicing
questions.
1 or 2 and then choose 3

Before You Begin
xiv CK31 Handheld Computer User’s Manual
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Document?
The CK31 Handheld Computer User’s Manual provides you with
information about the features of the CK31 and how to install,
operate, maintain, and troubleshoot the CK31. Before you
install and configure the CK31, you should be familiar with
your network and general networking terms, such as IP address.
The Intermec Computer Command Reference Manual (P/N
073529) is included with this manual on a CD or is available as
a download from the Intermec web site. Please refer to this
manual for help configuring your CK31. The reference manual
contains information about all of the CK31 commands and
contains pages of bar codes that you can print and scan when
configuring supported commands.
Related Documents
The Intermec web site at www.intermec.com contains our
documents that you can download (in PDF).
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
4882476, 4894523, 4953113, 4961043, 4970379, 4988852,
5019699, 5021642, 5038024, 5081343, 5095197, 5144119,
5144121, 5182441, 5187355, 5187356, 5195183, 5216233,
5216550, 5195183, 5195183, 5218191, 5227614, 5233172,
5241488, 5243602, 5258606, 5278487, 5288985, 5308966,
5322991, 5331136, 5331580, 5342210, 5349678, 5359185,
5371858, 5373478, 5389770, 5397885, 5410141, 5414251,
5416463, 5442167, 5464972, 5468947, 5468950, 5477044,
5486689, 5488575, 5500516, 5502297, 5504367, 5508599,
5514858, 5530619, 5534684, 5536924, 5539191, 5541419,
5548108, 5550362, 5550364, 5565669, 5567925, 5568645,
5572007, 5576529, 5592512, 5594230, 5598007, 5608578,
5616909, 5619027, 5627360, 5640001, 5657317, 5659431,

Before You Begin
CK31 Handheld Computer User’s Manual xv
5671436, 5672860, 5684290, 5719678, 5729003, 5742041,
5761219, 5764798, 5777308, 5777309, 5777310, 5786583,
5793604, 5798509, 5798513, 5804805, 5805807, 5811776,
5811777, 5818027, 5821523, 5828052, 5831819, 5834753,
5834749, 5837987, 5841121, 5842070, 5844222, 5854478,
5862267, 5869840, 5873070, 5877486, 5878395, 5883492,
5883493, 5886338, 5889386, 5895906, 5898162, 5902987,
5902988, 5912452, 5923022, 5936224, 5949056, 5969321,
5969326, 5969328, 5979768, 5986435, 5987192, 5992750,
6003775, 6012640, 6016960, 6018597, 6024289, 6034379,
6036093, 6039252, 6064763, 6075340, 6095422, 6097839,
6102289, 6102295, 6109528, 6119941, 6128414, 6138915,
6149061, 6149063, 6152370, 6155490, 6158661, 6164542,
6164545, 6173893, 6195053, 6234393, 6234395, 6244512,
6249008, 6328214, 6330975, 6345765, 6356949, 6367699,
6375075, 6375076, 6431451, 6435411, 6484944, 6488209,
6497368, 6532152, 6538413, 6539422, 6621942, 6641046,
6681994, 6687403, 6688523, 6732930
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Young. ([e-mail])
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright ©1998-2001 Dr John Maddock

Before You Begin
xvi CK31 Handheld Computer User’s Manual
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr John
Maddock makes no representations about the suitability of this
software for any purpose. It is provided “as is” without express or
implied warranty.

CK31 Handheld Computer User’s Manual 1
Using the CK31 Handheld
Computer
Use this chapter to familiarize yourself with the CK31 Handheld
Computer. In this chapter you will find these sections:
•Introducing the CK31 Handheld Computer
•What’s New?
•Using the Battery
•Using the Keypad
•Using the Touch Screen
•Understanding the Status Lights
•Understanding the Beeps
•Scanning Bar Codes
•Verify That Your Scanner Is Working
•Installing the SD Card
1

Chapter 1 — Using the CK31 Handheld Computer
2 CK31 Handheld Computer User’s Manual
Introducing the CK31 Handheld Computer
The Intermec CK31 is an ergonomically designed handheld
computer built on the Microsoft®Windows®CE .NET
operating system. It is a lightweight, easy-to-use, reliable
computer that runs client/server applications and browser-based
applications.
CK31
Ready-to-Work
indicator
Battery
light
Battery
Serial
port
Scan
button
User-defined
lights
Good read
light
CK31 Handheld Computer
CK31 Handheld Computers with an IEEE 802.11b/g radio
installed are Wi-Fi®certified for interoperability with other
802.11b/g wireless LAN devices.
Features of Your CK31
The CK31 includes these features:
•.NET Compact Framework
•Internet Explorer 6, SQL Server CE

Chapter 1 — Using the CK31 Handheld Computer
CK31 Handheld Computer User’s Manual 3
•iBrowse
•CCX v2.0 compliance
•Color display with touch screen
•64MB RAM/64MB Flash Memory
•400 MHz Processor
These options are available for the CK31:
•802.11b/g radio
•Bluetooth radio
•EV10 linear imager or EA11 2D area imager
•TE 2000 terminal emulation application including 3270,
5250, and VT/ANSI as well as support for third-party TE
applications
•Data Collection Browser (dcBrowser™) application
Use this manual to understand how to use the features and
options available on the CK31. For additional help using
terminal emulation, see the TE 2000 Terminal Emulation
Programmer’s Guide (P/N 977-055-xxx).
For additional help using dcBrowser, see the documentation that
ships with the dcBrowser gateway software or the Data Collection
Browser Client User’s Guide (P/N 070011).
iBrowse is a locked-down web browser for Intermec devices that
is compatible with Microsoft’s Internet Explorer but does not
allow the user to exit the browser or access non-work related web
sites. For additional help using iBrowse, see the iBrowse User’s
Guide (P/N 961-055-xxx).
For a complete list of accessories, see “Accessories for the CK31”
on page 122.

Chapter 1 — Using the CK31 Handheld Computer
4 CK31 Handheld Computer User’s Manual
What’s New?
This revision of the user’s manual includes this new information:
•This manual supports operating system build 4.00.xx.xxxx or
higher and Intermec Value Add (IVA) build iva_4.03.xx.xxxx
or higher.
•This manual supports the RoHS compliant CK31.
•The CK31 is available with an EV10 linear imager or an
EA11 2D imager option.
•This manual explains how to scan PDF417 and Micro
PDF417 bar code labels on page 23.
•The new Import Root Certificate and Import User
Certificates functions let you load multiple certificates for
security. For help, see the “To load multiple certificates”
procedure on page 65.
Using the Battery
The CK31 uses a model AB1G (P/N 318-020-xxx) lithium-ion
battery as its main power source. You must fully charge the main
battery before you can use the CK31. When you change the
battery, a backup battery maintains your status, memory, and
real-time clock for at least 10 minutes.
If the battery light blinks or turns on solid, you cannot restore
factory defaults or perform a warm or cold boot on your CK31
by using the Ikey. You must replace the battery with a fully
charged battery before you can restore factory defaults or boot
your CK31.
The lithium-ion battery pack that is used in this device may
present a fire or chemical burn hazard if it is mistreated. Do
not disassemble it, heat it above 100°C (212°F) or incinerate
it.
Removing the main battery when the backup battery low or
critically low icon displays on the taskbar may cause your
CK31 to cold boot and you may lose data.