Intermec PC23 User manual

PC23 | PC43
Desktop Printer
PC23d, PC43d, PC43t
User Manual

ii PC23 and PC43 Desktop Printer User Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2012 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
The products described herein comply with the requirements of the ENERGY STAR. As an
ENERGY STAR partner, Intermec Technologies has determined that this product meets the
ENERGY STAR guidelines for energy efficiency. For more information on the ENERGY STAR
program, see www.energystar.gov. The ENERGY STAR does not represent EPA endorsement of
any product or service.

PC23 and PC43 Desktop Printer User Manual iii
Document Change Record
This page records changes to this document. The document was
originally released as Revision 001.
Version
Number Date Description of Change
002 8/2012 Added or revised content:
•New procedure for printing test labels from the
icon printer.
•New illustrations of the label dispenser accessory.
•ENERGY STAR logo and description.
•Information on using tag media and linerless
media.
•Information on the optional thick media springs.

iv PC23 and PC43 Desktop Printer User Manual

Contents
PC23 and PC43 Desktop Printer User Manual v
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
1 About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the PC23 and PC43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Ready-to-Work Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the LCD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About the Ready Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
View Basic Printer and Connection Information . . . . . . . . . . . . . . . . . . . . 10
About the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Navigate in the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About the Onscreen Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About the Printer Wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Use a Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About the Icon Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About Printer Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
About ESim/ZSim Auto-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Set the Command Language from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . 19
Set the Command Language from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mount the Printer on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
PC23 Wall-Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PC43 Wall-Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printer Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
About the Battery Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Use the Battery Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Contents
vi PC23 and PC43 Desktop Printer User Manual
2 Set Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
About Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Linerless Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Tag Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adjust the Media Holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Load Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Load Media for Cut-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Load Media for the Label Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Use External Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connect the Printer to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Use the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Print Print Quality Labels from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Print Quality Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Print a Test Label with the Icon Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Print Test Labels from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Test Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3 Connect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
About Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Install Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Connect the Printer with USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Connect the Printer Using a Serial or Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Serial Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Connect the Printer to an Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
About Wi-Fi Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Connect the Printer to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configure Wi-Fi Communications From the Printer Web Page. . . . . . . . . . . . . . . 79
Wireless 802.11 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Contents
PC23 and PC43 Desktop Printer User Manual vii
Wireless 802.11 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Wireless 802.11 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Connect to a Bluetooth Device by Reading a Bar Code . . . . . . . . . . . . . . . . . . . . . . 86
Connect to a Bluetooth Device Using a Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Connect to the Printer Through Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configure Bluetooth Communications from the Main Menu . . . . . . . . . . . . . . . . 87
Configure Bluetooth Communications from the Web Page . . . . . . . . . . . . . . . . . . 87
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
About USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Connect a USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
4 Configure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
About Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configure the Printer From the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
About the Printer Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
View the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
View Printer Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configure the Printer From the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
View the Configuration Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
About Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Create or Load a Printer Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Export or Upload Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Upload or Export Applications and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Print a File from a USB Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Upload or Delete Applications and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Contents
viii PC23 and PC43 Desktop Printer User Manual
5 Troubleshoot the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Locate the Printer Configuration and Serial Numbers. . . . . . . . . . . . . . . . . . . . . .109
About Printer System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
View Printer Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Check the Printer Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
About Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Configure Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Maintenance and Error Alert Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Restore Defaults on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Restore Defaults from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Restore Defaults from the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
About Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Upgrade Firmware from the Printer Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Upgrade Firmware with a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Upgrade Firmware from the USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
6 Maintain the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Replace the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Clean the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Clean the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Recommended Cleaners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
A Specifications and Default Settings . . . . . . . . . . . . . . . . . . . . . . .131
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Supported Bar Code Symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Display and Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Contents
PC23 and PC43 Desktop Printer User Manual ix
Error, Information, and Warning Alert Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Error Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Information Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Warning Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Media Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Print Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Serial Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
System I/O Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
System Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
System Maintenance Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Wireless 802.11 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Wireless 802.11 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Wireless 802.11 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
B Print Labels with INPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
About the INPrint Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Predefined INPrint Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Contents
x PC23 and PC43 Desktop Printer User Manual

Before You Begin
PC23 and PC43 Desktop Printer User Manual xi
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
Safety Precautions
•Read and review this manual carefully before connecting the
printer.
•Because moving parts are exposed when the cover is open, ensure
that the cover is closed before you operate the printer.
•Do not put your fingers inside the print mechanism when the
power is on.
•Place the printer on an even surface which can safely support its
weight and supplies.
Warning: A warning alerts you of an operating procedure,
practice, condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on the
equipment.
Caution: A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.

Before You Begin
xii PC23 and PC43 Desktop Printer User Manual
•Do not spray the printer with water. If you are using a hose to
clean the premises in an industrial environment, remove the
printer or carefully protect it from spray and moisture.
•You must implement both hardware and software safety
precautions to prevent the possibility of undefined system states.
•You must ensure that dangerous conditions cannot occur under
any circumstances, even for a brief period of time.
•Observe all safety and accident prevention regulations applicable
to your specific region and application.
•Before you use a cleaning card, carefully read the warning text on
the envelope.
•Replace only with same type and rating of fuse to ensure
continued protection against risk of fire.
•If you are using the printer with the Battery Base:
•Risk of explosion if battery is replaced by an incorrect type.
•Use of another battery may present a risk of fire or explosion.
•The battery may present a fire or chemical burn hazard if
mistreated. Do not disassemble the battery, heat above 100°C
(212°F), or incinerate.
•Dispose of any used batteries according to the instructions.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Note: This equipment may be used on an IT power system.

Before You Begin
PC23 and PC43 Desktop Printer User Manual xiii
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at T[email protected].
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Who Should Read This Manual
This user manual is for the person who is responsible for installing,
configuring, operating, and maintaining the PC23 and PC43 printers.
This document provides you with information about the features of
the printer, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the printer, you should be familiar with your
printer command language and general printing setup. If you are
going to use the printer in a network, you should be familiar with
your network and general networking terms, such as IP address.

Before You Begin
xiv PC23 and PC43 Desktop Printer User Manual
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as .pdf files) that you can download for free.
To download documents
1Visit the Intermec website at www.intermec.com.
2Click the Products tab.
3Using the Products menu, navigate to your product page. For
example, to find the PC43 product page, click Printers >Desktop
>PC43.
4Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
Patent Information
Product is covered by one or more of the following patents:
5,110,226; 5,180,232; 5,186,558; 5,206,662; 5,473,984; 5,484,991;
5,488,223; 5,542,487; 5,5486,88; 5,562,034; 5,564,841; 5,581,293;
5,593,238; 5,601,373; 5,623,297; 5,625,399; 5,625,401; 5,638,106;
5,693,931; 5,714,995; 5,746,521; 5,751,330; 5,781,708; 5,803,635;
5,841,954; 5,853,252; 5,859,656; 5,890,817; 5,897,255; 5,915,864;
5,915,865; 5,927,876; 5,940,107; 5,946,020; 5,988,898; 6,015,241;
6,023,284; 6,025,861; 6,042,279; 6,068,418; 6,068,420; 6,088,049;
6,092,940; 6,099,176; 6,126,348; 6,146,030; 6,151,055; 6,175,376;
6,189,788; 6,203,131; 6,210,054; 6,232,994; 6,283,651; 6,345,920;
6,350,071; 6,462,765; 6,505,982; 6,585,437; 6,618,162; 6,665,089;
6,685,371; 6,732,451; 6,791,591; 6,802,659; 7,245,227; 7,274,384;
7,324,125; 7,329,449; 7,338,914; 7,450,265.
There may be other U.S. and foreign patents pending.

1
1
About the Printers
This chapter introduces the PC23 and PC43 printers, and
includes descriptions of printer features and basic operation.

Chapter 1 — About the Printers
2 PC23 and PC43 Desktop Printer User Manual
About the PC23 and PC43
The PC23 and PC43 printers are compact, easy-to-use bar code label
printers that fit easily on a desktop. The printers can be connected to a
single desktop PC for stand-alone operation or to a wired or wireless
network for ease of connectivity.
Both printers are available in direct thermal (DT) models. The PC43 is
also available in a thermal transfer (TTR) model for printing with a
ribbon.
Features of both printers include:
•Print speeds of up to 8 ips (203 dpi printhead) or 6 ips (300 dpi
printhead)
•Multiple, selectable printer languages including Intermec
Fingerprint, Direct Protocol, Intermec Printer Language (IPL),
ESim, and ZSim
•Optional Wi-Fi/Bluetooth dual radio module
•Optional Ethernet module
•USB ports for storage devices, keyboards, or scanners, and for
connections to a PC (including serial or parallel connections with
appropriate adapters)
•(PC43t only) Support for 12 mm (0.5 in) or 25 mm (1.0 in) ribbon
core sizes
•LCD or icon/LED interface available
•Available RFID module (factory-installed only: HF for PC23, UHF
for PC43)
•Complete range of accessories

Chapter 1 — About the Printers
PC23 and PC43 Desktop Printer User Manual 3
Printer Features
Use the next illustrations to locate printer features.
PC23d Front Panel (LCD Model)
PC23d Rear Panel
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Chapter 1 — About the Printers
4 PC23 and PC43 Desktop Printer User Manual
PC43d Front Panel (Icon Model)
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Chapter 1 — About the Printers
PC23 and PC43 Desktop Printer User Manual 5
PC43t Front Panel (LCD Model)
PC43t Rear Panel
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Chapter 1 — About the Printers
6 PC23 and PC43 Desktop Printer User Manual
About the Ready-to-Work Indicator
The Ready-to-Work indicator on the front of the printer turns on
when the printer is ready to print.
Ready-to-Work Indicator Location
Ready-to-Work Indicator Status Description
On Printer is ready for a print job.
Blinking Printer is not ready for a print job.
Off Printer is turned off, not communicating,
or not ready to print. For example, the
printer may still be starting up, or a
firmware upgrade is underway.
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