Interspace Industries MasterCue V5 USB User manual

MasterCue V5 USB
User Manual
interspace industries
Cueing and Presentation Control Specialists

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Contents:
Introduction 3
Safety Instructions and FCC 4
Instructions For Use 6
Cable Connections 9
RF System 10
Equipment Supplied 11
Help Line 11

3
Introduction
The MasterCue V5 USB is the true professional’s presentation cueing
system. Featuring USB interfacing, the MasterCue V5 USB can now
connect to computers and directly control PowerPoint presentations as
well as providing visual and audible cues.
The V5 USB has continued to evolve throughout all MasterCue range
models, building on such strengths as the robust case and the AV
industrial grade wireless RF system and hard-wired remote controls.
With 2 buttons the presenter can request to go backwards if required,
or to communicate an alternative presentation function (e.g. go to
black or restart). The visual and audible cues are easy to understand
and designed to clearly indicate which button has been pushed and
what cue action is required.
If a production intercom system is being used, the audible cues can be
injected into the operators headset using the Comms Loop-through
feature.
The MasterCue V5 USB is the only choice when a
missed cue is just not an option!
We hope the MasterCue V5 USB exceeds your expectations and
welcome any feedback that you have about this or any of our
products.
Thank-you
The Interspace Industries Team
www.interspaceind.com

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SAFTEY INSTRUCTIONS
All the safety and operating instructions should be read before this product
is operated and should be retained for further reference. Please adhere to
all the warnings on this product and in these operating instructions. Please
follow these instructions carefully:
Power. Only use the power source indicated on the device. Devices
equipped with a grounded plug should only be used with a grounded type
outlet. In no way should this grounding be disconnected, modified or
suppressed.
Power Supply Cord. To unplug the device, do not pull the power supply
cord but always the plug itself. The power source outlet should always be
near the MasterCue main unit and easily accessible. Ensure the power
supply cord cannot be walked on or damaged by items placed on or
against it. Do not use if the power supply cord is damaged. Using the
device with a damaged power supply cord may expose you to electric
shock or other hazards. Check the condition of the power supply cord
regularly. Contact your dealer or service centre immediately for a
replacement if damaged.
Keep Away From Harmful Substances.
To prevent the risk of electric shock and fire, do not expose this device to
rain, humidity or intense heat sources (such as radiators or direct
sunlight). Avoid using this equipment in environments where there is
excessive heat, dust, moisture, chemicals, vibration or mechanical
shocks.
Slots and Openings. These are designed into thedevice for ventilation
and to avoid overheating. Always ensure these openings remain clear.
Do-not attempt to insert anything into these openings under any
circumstances. If liquids have been spilled on, or objects have fallen into,
the product it must be checked by a qualified technician before reusing.
Connections. All inputs and outputs (except for power input) are
TBTS defined under EN60950.
• DO NOT OPEN SYSTEM DUE TO HIGH VOLTAGE.
• DO NOT IMMERSE IN WATER.
If you have any queries regarding these safety instructions or how to
maintain the unit please do not hesitate to contact us on +44(0)870
770 8088
Servicing. Do not attempt to service this product yourself. Opening or
removing covers and screws may expose you to electric shocks or
other hazards. Refer all servicing to qualified service personnel.

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Federal Communications Commission
Handset Transmitters (FCC ID: T3Q I2TX)
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Main Unit, Receiver Unit and Wired handsets
NOTE: This equipment has been tested and found to comply with
the limits of a Class B digital device, Pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for
help.
Warning ! Any modification or changes made to these devices,
unless explicitly approved by Hive Industries, will invalidate the
authorisation of the device. Operation of an unauthorised device
is prohibited under Section 302 of the Communications Act of
1934, as amended, and Subpart I of Part 2 of Chapter 47 of
the Code of Federal Regulations.

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OPERATING INSTRUCTIONS
Unpacking and Connections. Unpack the Main Unit and place on a flat
surface within easy access for the Operator. If using the keyboard control
please see this separate section also.
Main Unit, Receiver Unit and Handsets. Place the RF Receiver Unit
behind the stage in close proximity to the wireless handsets being used
(not closer than 2metres as signal overloading may occur). Ensure the
antenna is vertical. Connect this to the ‘RF in’ input on the MasterCue V5
Main Unit using a standard 3-pin XLR cable. Connect each of the wired
handsets to the left and right ‘Wired Cue Buttons’ inputs on the MasterCue
V5 Main Unit also using standard 3-pin XLR cables.
It is important to ensure the 3-pin XLR cables do not have phase reverse.
The cables must be wired pin to pin. Standard connections are:
1. Common ground and power return
2. Signal and DC Power
3. Signal and DC Power
Comms Loop-Through. If the operator wants to hear the audible cue
tones through their intercom headset, the operator’s intercom system belt
pack should be positioned near the MasterCue Main Unit. The two
Comms Loop Through connectors on the Main Unit are bi-directional so
simply unplug the headset from the belt pack and then plug it into the
matching ‘Comms Loop Through’ connection on the Main Unit. Connect
one end of the blue Comms adaptor lead (supplied with the MasterCue
V5) into the now vacant connector on the belt pack. Insert the other end
into the remaining ‘Comms Loop Through’ connector on the MasterCue
V5 Main Unit. This system is designed to work with most available comms
systems that have 4 pin XLR connectors on the headset.
Power. Insert the power IEC socket into the rear of the main unit and the
power plug into a suitable power outlet. Turn on the power source.
Start-up. The system will do a short test, during which the display on the
Main Unit will show that it is working correctly. Check the system by
pressing any of the handset buttons to give a cue. The display on the Main
Unit will show that a cue has been received.

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Resetting the Main Unit. To reset the Main Unit to all the factory default
settings, disconnect the power from the Main Unit, wait 20 seconds and
then press and hold the down arrow button beside the main display on the
Main Unit while reconnecting the power. The unit will attempt to start and
pause when then the main display shows the Volume level at maximum.
Release the down arrow button and the system will then re-start and
restore all factory defaults.
Internal Speaker. Normal reset setting of the internal speaker function is
off. The speaker can be turned on and off using the button on the front
panel of the Main Unit. This does not affect the audio output via the 1/4
inch jack or the Comms Loop-Through system
Safe & Unsafe Mode. Normal reset mode for this is safe mode (on). In
safe mode the length of the cue (or ‘persistence’) will be of a fixed
duration, irrespective of how quickly or slowly the presenter presses the
cue button on the handset. In unsafe mode the duration of the cue will be
the same as the time the cue button is pressed for. (i.e. very short presses
of the button will give very short cues!)
Tone & Volume. Normal reset mode for this is volume mode (on). When
the Tone and Volume button is on, the arrow buttons beside the main
display will control the level of the audible cue tones. A relative level will
be shown on the display. When the Tone and Volume button is off, the
arrow buttons will now control the tone selection and the display changes
with each tone option.
Presenter / Operator Control. Normal reset mode for this is Operator
Control mode (off). This function switches between direct control of the
computer running the presentation (Presenter Control), and indirect
control where the operator has to control the presentation upon receiving
the visual and audio cues from the presenter (Operator Control).
This is connected to the PC vial a USB series A-B. PC systems with WIN
XP operating system or later, via the USB Port. Once this has been
selected for Presenter mode the unit will “talk” directly with the PC and will
action its preset keystrokes.
NOTE: It is recommended that you always fully test Presenter
Control mode with the computer thoroughly during rehearsals!

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Programming Special Cues. Presentations can be controlled in
numerous ways. For example from the keyboard pressing ‘B’ when in
PowerPoint slide-show mode will take the screen to Black, ‘W’ will take
the screen to White, `12-return’ will advance to slide number 12 and ‘1-
return’ will take the presentation back to the beginning of the presentation.
The NEXT and BACK handset buttons can be programmed to perform
special cues such as these instead of the default “next and back”
commands.
To do this, with the power connected, connect the external keyboard (PS2
type) to the keyboard input on the rear of the MasterCue V5 USB.
Connect the USB cable supplied to the PC. Check that the PC can be
controlled. From this new keyboard. (please note special keys will not
work. CTRL, FN etc..)
Press and hold the 2 outside buttons (‘Volume’ and ‘Presenter Control’)
for 2 seconds on the MasterCue V5 Main Unit. This will put the system
into Special Cues programming mode and the 2 central buttons will flash
alternately with the outside buttons. The unit can now record keystrokes
made on the keyboard (up to a maximum of 4 keystrokes).
Press the keys on the keyboard which will perform the special cue you
require (e.g. ’B’ to go to black or ‘1-return’ to reset to the beginning of the
slideshow), then press either the flashing ‘Safe Mode’ button on the
MasterCue V5 Main Unit to program the left (BACK) handset button, or
the flashing ‘Speaker Mode’ button on the Main Unit to program the right
(NEXT) handset button. The V5 will then return to normal mode and
whenever the handset button you programmed is pressed during a
presentation, this keystroke sequence will be simulated. To program the
second button, the V5 will need to be put into program mode again.
Special Cues can be erased by either re-programming the standard ‘Next’
and ‘Back’ keystrokes to cursor right and cursor left or by resetting the
system as previously described.

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Special Requirements
Cables. Optimum performance of the MasterCue V5 system can be
assured when using cable lengths up to 200M between the handsets and
the Main Unit, and between the RF Receiver and the Main Unit. This is
dependant on the quality of the cable used of course and high quality
microphone cable (screened pair) is recommended for optimum
performance.
Cable DC Rating. DC power is nominal 100mA at 12V DC this is to
provide power to the external devices and also carries the signal data to
and from them.
Wireless Performance. The wireless RF system is designed to operate
reliably in an open field environment at up to 300M. This can be reduced
when operating in an enclosed AV venue so to ensure optimum
performance, please observe the following guidelines:
• Ensure the RF receiver aerial is vertically oriented.
• Position the RF receiver within line-of-sight of the handsets,
without large metallic objects in between, as much as possible.
• Avoid electrical/electronic interference by positioning the RF
receiver away from equipment as much as possible.
Keyboard Loop-through
To ensure optimum performance we can only recommend using the USB
cable supplied.
Comms Loop-through
The blue cable provided has been designed to work with most common 4-
pin XLR Intercom systems. We do not recommend extending or
substituting this cable. Please let us know if you discover any systems
which do not work with this configuration by visiting
www.interspaceind.com or on [phone].

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Radio Frequency System. The MasterCue V5 uses a proven RF
system for all wireless applications.
Operating frequency: 433Mhz band (UK and Europe)
Transmission method: FM
Maximum transmit power: 10mW
This frequency is open and licence exempt for UK and Europe. Other
countries should consult their respective authorities.
The system used is a coded transmission where the receivers are
programmed to the transmitters that have individual and unique codes.
Nominal range of the transmitters is 300M (1000 feet) open field or
typically70M (200 feet) in an enclosed venue
Programming Receiver to Handset Transmitters. These instructions
are also printed on the inside of the receiver’s enclosure for when
reprogramming in the field.
Programming a Receiver
1. On the board there will be a little red LED and next to that a brown circular
button. These are the two controls that you will need.
2. Press the brown button once (the LED will light up). Press the first
transmitter and the light will switch off.
3. Press the transmitter again and the LED will flash. That is to signify that it
has been programmed.
4. By pressing the transmitter again the cueing system will go through its
sequence i.e. perform a light or tone cue.
5. Do steps 2-5 for the second transmitter. They are both programmed into that
unit.
To erase the receiver and start again, hold the brown button until the LED
switches off , then follow steps 2-5 to re-programme the transmitters.

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EQUIPMENT SUPPLIED
1 x MasterCue V5 USB Main Unit
1x RF Receiver Unit
2 x Dual button wired handsets
2 x Single button RF transmitters
1 x IEC Power Lead
1 x USB cable
1 x Blue 4-pin XLR comms loop –through cable
HELP LINE
We have a 24 Hour support line for any questions or
queries you have regarding our products.
Dedicated Hot Line:
[phone]
Interspace Industries Office:
[phone]
Website:
www.interspaceind.com

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interspace industries
28 High Street
Arlesey
Bedfordshire
SG15 6RA
UK
Tel: [phone]
Fax: [phone]
Email: [e-mail]
www.interspaceind.com