Interton APPRAISE 2 User manual

USER GUIDE
Interton Remote Control 2

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Statement:
This device complies with Part 15 of the FCC Rules and IC Rules.
Operation is subject to the following two conditions: (1) this de-
vice may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules and ICES-003 of the IC rules. These limits are
designed to provide reasonable protection against harmful in-
terference in a residential installation. This equipment gener-
ates, uses and can radiate radio frequency energy and, if not in-
stalled and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harm-
ful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
Welcome
Congratulations on your purchase of a Interton Remote
Control 2.
Remote Control 2 will allow you to operate your Interton
wireless hearing instruments. It is both an elegant and user-
friendly remote control as well as status reader which gives
you access to wireless functions on your hearing instruments.
The Remote Control 2 can be used to tune both of your hearing
instruments simultaneously. Or you can control both hearing
instruments individually, allowing you to perfectly fine-tune
your hearing instruments to any specific hearing situation.
Please read this manual carefully to fully benefit from the
Remote Control 2. Ask your hearing care professional if you
have any questions.
For further information you can also visit the
www.interton.com/Consumers/hearing-aids/accessories
web site.
For your safety, carefully read the chapter Important Informa-
tion, on pages 31-35
FCC ID: X26RC-2

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National restrictions:
This product is in compliance with the following regulatory stan-
dards:
In EU: The device conforms to the Essential Requirements ac-
cording to - Annex I of Council Directive 93/42/EE C for medical
devices (MDD ) and essential requirements and other relevant
provisions of Directive 1999/5/EC (R&TTE). The declaration of
conformity may be consulted at www.Interton.com
In US: FCC CFR 47 Part 15, subpart C.
In Canada: These hearing instruments are certified under the
rules of IC.
Other identified applicable international regulatory require-
ments in countries outside EU and US. Please refer to local
country requirements for these areas.
IC: 6941C-RC2
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Operation is subject to the following two conditions: (1) this de-
vice may not cause interference, and (2) this device must accept
any interference, including interference that may cause unde-
sired operation of the device.
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiv-
er.
• Consult the dealer or an experienced radio/TV technician for
help.
Changes or modifications can void the user’s authority to oper-
ate the equipment.
Intended use
Remote Control 2 is intended to let the user control a Interton
wireless hearing instrument remotely. The essential perfor-
mance of the Remote Control 2 is to transfer signals to a Inter-
ton wireless hearing instrument for adjustment of volume and
program.
List of countries
In the EU: Products are intended for sale in countries within Eu-
ropean Economic Area as well as Switzerland.

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Contents
Description ........................................................................................................8
Getting Started.............................................................................................. 10
Adjust volume.................................................................................................12
Return to Home settings .......................................................................... 14
Battery low indicator.................................................................................. 15
Operating range ............................................................................................17
Screen display................................................................................................ 18
Remote Control 2 performance............................................................ 18
Pairing................................................................................................................ 19
Using optional audio streaming devices ........................................... 21
Activating streaming from Interton TV Streamer....................... 22
Streaming mode volume adjustement............................................. 24
Phone (optional).......................................................................................... 27
Appendix: exceptions to normal operation ....................................28
Important information................................................................................31
Technical specifications........................................................................... 37
Warranty..........................................................................................................38
Troubleshooting guide..............................................................................40
Notes .................................................................................................................46
L’exploitation est autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur
de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le
fonctionnement.
In JP:
Japanese Radio Law and Japanese Telecommunications Busi-
ness Law Compliance.
This device is granted pursuant to the Japanese Radio Law
(電波法) and the Japanese Telecommunications Business Law
(電気通信事業法) This device should not be modified (otherwise
the granted designation number will become invalid)

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3
98
10
7
6
11
5
4
8 9
6 Increase volume
7 Decrease volume
8 Select left hearing instrument only
9 Select right hearing instrument only
10 Program change
11 Pairing
Description
1 ON/OFF switch
2 Display
3 Streaming (optional TV Streamer or Mini Microphone)
4 Home
5 Hearing instrument microphone mute

Basic Restaurant
10 11
Getting Started
Charging the Battery
Before using your Remote Control 2, you
need to fully charge the rechargeable
battery. To charge it, plug in the charging
cable as shown below. Then plug the other
end into a power outlet. During charging
the bars in the battery meter will be show-
ing one, two and three bars continuously.
When fully charged all three bars will be
shown continuously.
Turning your Remote Control 2 ON and OFF
To turn your Remote Control 2 ON slide the ON/ OFF switch (1 on
page 8) down to the ON position. A white ”I” icon will be visible
on the base of the switch and the display will turn on.
To turn your Remote Control OFF, slide the ON/OFF switch up to
the OFF position.
Program 1 ‘Basic’ Program 2 ‘Restaurant’
Changing program
The “P” button (10 on page 9) is used to switch between the
programs that your hearing care professional has programmed
into your hearing instruments. The name of the program dis-
played can be configured by your hearing care professional.
Each time you press the “P” button the program advances one
step, returning back to program 1 at the end of each cycle (e.g. 1,
2, 3, 1). Each change in program is accompanied by beep tones
in both hearing instruments, if not disabled by your hearing
care professional during the fitting, and the program currently
in use is shown in the display. For optimal performance it is rec-
ommended that both instruments be set to the same program.
Do not charge the Remote Control 2 while it is
on your body.

Restaurant
Restaurant
Restaurant
12 13
Adjust volume
Adjust volume on both hearing instruments
The “+” and “-“ keys are used to adjust volume
(6 and 7 on page 9). Volume may be adjusted
on both hearing instruments simultaneously
or on each side independently. By default,
both hearing instruments are “active” which
is indicated in the display by two arrowheads
(< and >) located next to the volume bars. Both hearing instru-
ments can simultaneously be made louder by pressing the “+”
key or softer by pressing the “-“ key. Each adjustment is accom-
panied by beep tones in the hearing instruments, if not disabled
by your hearing care professional during the fitting, as well as a
visual change in the volume bars shown in the display. Default
volume level is indicated by a horizontal green line in the vol-
ume bars.
Adjust volume on the left hearing instrument
only
To adjust volume on the left side only, first
press the “<” key on the keypad (8 on page 9).
Doing so will make the left hearing instrument
“active” and the right hearing instrument “in-
active”. This will be indicated by a left arrow-
head (<) in the display, with the right arrowhead turned off and
a dimmed volume bar on the right side. Now press “+” or “-“ to
adjust volume on the left hearing instrument only.
Adjust volume on the right hearing instrument
only
To adjust volume on the right side only, first
press the “>” key on the keypad (9 on page 9).
Doing so will make the right side “active” and
the left side “inactive”. This will be indicated
by a right arrowhead (>) in the display with the
left arrowhead turned off and a dimmed volume bar at the left
side. Now press “+” or “-“ to adjust volume on the right side only.
To return to simultaneous adjustment mode, press either the <
or > (8 or 9 on page 9) keys on the keypad until both arrowheads
appear in the display, indicating that both hearing instruments
are again “active”.
iNote: If device-to-device synchronisation is enabled in your
hearing instruments, individual volume adjustment may be au-
tomatically realigned across left and right hearing instrument.
Mute/Unmute (Not available with Cosmo and Interton Crisp)
You can mute and unmute the hearing instrument microphones

Restaurant
14 15
bypressingthemutebutton(5onpage8)ontheRemoteControl2.
Muting or unmuting applies to both hearing instruments simul-
taneously and cannot be selected for the left or right instru-
ment separately.
When the microphones are muted, the microphone icon
TVTV
will be replaced by a microphone muted icon and the vol-
ume bars will be dimmed. To unmute the hearing aid micro-
phones press the mute button again.
Activate streaming
If you are using an optional Interton streaming device such as
the TV Streamer or Mini Microphone, input from these devices
can be activated by pressing the streaming button (3 on page
8). Also see chapter on Using optional audio streaming devices.
Return to Home settings
Home settings, i.e. those that apply whenever the hearing in-
struments are first turned on, will be activated by pressing the
Home button (4 on page 8). Pressing the Home button will:
a. Activate program 1 in both hearing instruments
b. Adjust both hearing instruments to default volume settings
c. Set volume to simultaneous adjustment mode
The Home button will also terminate any streamed audio sig-
nals from any optional Interton streaming device.
Battery low indicator
Remote Control 2 battery low indicator
The battery level of the Remote Control 2 is indicated by a bat-
tery meter holding three bars. As the battery is gradually de-
pleted the bars will disappear one by one. When the battery is
low on power the battery meter will start flashing indicating that
recharging is needed.
Low battery on
Remote Control 2

RestaurantRestaurant
Basic
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Low battery on left
hearing instrument
Low battery on right
hearing instrument
Duringthislowbatteryindication,suspensionofRemoteControl2
functionality and other wireless operation is to be expected.
Remaining battery life time is depending on type of hearing in-
strument and mode of operation, so it is recommended to put in
new batteries upon battery low indication to resume full opera-
tion of the hearing instruments.
Hearing instrument battery low indicator
When the hearing instruments are running low on power, it will
be shown in the display of the Remote Control 2 next to the
volume bar(s). The arrows indicating either left (<) or right (>)
hearing instrument will alternate between the arrow(s) and a
vertical battery icon indicating which hearing instrument (left
or right) is running low on power.
Operating range
The operating range between the
Remote Control 2 and the hearing in-
struments is approximately 100 cm
(40”). In the event that you cannot read
out the status on the Remote Control
2, hold the Remote Control 2 in front of
your chest, as it is shown in the picture.
In the event that the Remote Control 2
cannot read out the status of the hearing instruments, search
icons will appear on the Remote Control 2. Hold the
Remote Control 2 as shown above to establish contact with both
hearing instruments.
Searching for both
hearing instru-
ments
Connected to left hearing
instrument and searching
for right hearing instru-
ment

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Screen display
To conserve battery life, the Remote Control 2 has a standby
feature that automatically puts the Remote Control 2 into a
“sleep” mode after 20 seconds of non-use. Whenever the dis-
play is dark, simply press any button on the keypad to awaken
the display and then perform the desired action.
Remote Control 2 performance
The Remote Control 2 performs best when buttons are pressed
one step at a time rather than in rapid sequence. When adjust-
ing volume, for example, briefly press a button and wait a short
moment for the beep tones* to be heard before continuing. This
tip applies to all button use but is especially relevant to volume
adjustments.
Pairing i
Note! The following information is intended primarily for your
hearing care professional, who in most cases will complete the
tasks that are necessary before the Remote Control 2 can be
used with your hearing instruments. However, the process is de-
signed to be simple and should be easily accomplished by almost
anyone.
Pairing is the process of setting up an exclusive com-
munication between your hearing instruments and your
Remote Control 2. Your hearing care professional can set up
pairing during the fitting of your hearing instruments. Alterna-
tively, you can follow the below steps to pair your hearing instru-
ments to the Remote Control 2:
1. Make sure the Remote Control 2 is fully charged and is
turned ON. Your hearing instruments must be off – open the
battery doors.
2. Press the pairing button on the
Remote Control 2 (11 on page 9) one
time. This will activate the pairing
mode which will be active for 20
seconds.
Searching for hear-
ing instruments
*Please note that tones may have been disabled by your hearing
care professional during fitting

Basic
20 21
3. While pairing mode is activated, close the battery doors
of both hearing instruments and make sure they are ON.
A successful pairing will be indicated by an audible mel-
ody played in both hearing instruments, and shown in the
Remote Control 2 display with active volume bars and
program “1” (see below). You are now ready to use the
Remote Control 2!
Hearing instruments
in program 1
Using optional audio streaming devices
The Interton TV
StreamerTM and the
Mini MicrophoneTM
are optional audio
and speech stream-
ing devices avail-
able for your hear-
ing instruments.
The TV Streamer
streams audio sig-
nals from your TV, Stereo, Computer, etc. directly in your hear-
ing instruments.
The Mini Microphone streams speech and audio signals directly
to your hearing instruments.
To start audio streaming from the TV Streamer or
Mini Microphone press the streaming button (3 on page 8)
on the Remote Control 2. The hearing instruments will start
searching for your streaming device.

TV
TV
TV
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Searching for TV Connected to TV
You can have up to 3 streaming devices set up for your hearing
instruments. Each streaming device is indicated in the display
by a letter designation: A, B or C. If more than one streaming de-
vice is in use, press the streaming button again until the desired
audio signal is heard.
No TV found
Activating streaming from Interton TV Streamer
To start audio streaming from the TV, stereo or another device
connected to your TV Streamer, simply turn on the audio de-
vice and then press the streaming button (3 on page 8). The
hearing instruments will instantly start searching for the TV
Streamer and connect to it.

TV
TV
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Streaming mode volume adjustment
(Limited functionality for Interton Cosmo and Interton Crisp
wireless hearing instruments. See “Interton Cosmo and
Interton Crisp streaming mode volume adjustments“ section).
When in streaming mode, both hearing instruments volume
(left volume bar) and streamed audio volume (right volume bar)
adjustments are by default “active”. This is indicated in the dis-
play by the two arrowheads (< and >) located next to the volume
bars. To adjust both hearing instrument and streamed audio
volume simultaneously, press the “+” or “-“ key (6 or 7 on page
9) on the Remote Control 2.
Note: If you are using two hearing instruments any volume ad-
justment will apply to both hearing instrument in parallel.
It is also possible to make individual volume adjustments for
the hearing instruments and the streamed audio signal respec-
tively.
Adjust hearing instrument volume only
TV
To adjust the hearing instrument volume press the left “<” key
on the keypad (8 on page 9) once. Now you will see two arrow-
heads “<>” next to the hearing instrument volume bar and the
“streamed audio” volume bar will be dimmed.
Press “+” or “-“ (6 or 7 on page 9) to adjust
hearing instrument volume.
To return to simultaneous adjustment mode,
press the “>” key (9 on page 9) on the keypad
until one arrowhead appears next to each vol-
ume bar in the display, indicating that both volume levels are
“active”.
Adjust streamed audio volume only
TV
To adjust the streamed audio volume press the right “>” key on
the keypad (9 on page 9) once. Now you will see two arrow-
heads “<>” next to the streamed volume bar and the “hearing
instrument” volume bar will be dimmed.
Press “+” or “-“ (6 or 7 on page 9) to adjust the streamed audio
volume.
To return to simultaneous adjustment mode,
press the “<” key (8 on page 9) on the keypad
until one arrowhead appears next to each
volume bar in the display, indicating that both
volume levels are “active”.

TV
26 27
Interton Cosmo and Interton Crisp streaming mode volume ad-
justments
If you are using Interton Cosmo and Interton Crisp wireless hear-
ing instruments volume adjustment will apply to the streamed
audio signal only.
If necessary, adjust volume using the “+” and “-“ keys (6 or 7
on page 9). The volume of the streamed audio signal can also
be adjusted individually for left and right hearing instrument by
pressing < or > (8 or 9 on page 9).
To stop streaming and return to the previous program, press
the “P” button (10 on page 9). Alternatively, press the Home
button (4 on page 8), which will reset your hearing instrument
to default settings (see section on “Return to Home settings”)
and also reset the Remote Control 2 to simultaneous adjust-
ment mode.
Phone (optional)
Interton Phone Clip 2 or the Auto Phone also work with the Re-
mote Control 2. When using the Phone Clip 2 or the Auto Phone
this will be indicated on the display:
Once the phone call has ended, the hearing instruments will re-
turn to the previously used program. That program is shown on
the display of the Remote Control 2. Volume adjustments made
during the phone call will not be transferred to
your previously used program.
Phone calls will temporarily disrupt stream-
ing from your optional streaming devices,
but streamed audio will be restored once the
phone call has ended.

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Appendix: exceptions to normal operation
It is recommended that both hearing instruments be set to the
same program at all times. However, it is possible to have differ-
ent programs on the two hearing instruments, such as program
1 on the left side and streamed audio on the right. Under condi-
tions such as these the Remote Control 2 functions slightly dif-
ferently, as the following examples illustrate.
Situation #1: You have started with program 1 on both sides but
have changed the right side to program 2 using the push button
on the right hearing instrument. If you now press the “P” but-
ton on the Remote Control 2, the left instrument will advance
to program 2, matching that on the right. Further presses of
the “P” button will advance both instruments, thus keeping the
same program on both sides.
Situation #2: You have set the left instrument to program 1 and
the right instrument to program 2. If you now press the Stream-
ing button, both instruments will receive streamed audio from
the same source (e.g. the TV). If you now press the “P” button,
streaming will be cancelled on both sides and both instruments
will return to their former programs (program 1 and program 2).
Situation #3: You have program 1 on the left side but have
started streaming on the right side using a long button press on
the right hearing instrument. If you now press the “P” button,
your right hearing instrument will return to the program it came
from, and your left hearing instrument will advance to the next
program following the one it is in. Another press on the “P” but-
ton will align both hearing instruments to the same program.
If you press the Streaming button instead, both instruments will
be set to the same streamed audio program.
Situation #4: Both instruments are set to program 1 but you are
using the Auto Phone feature on the left side. If during the call
you press the “P” button, the right side will advance to program
2 but this will not disrupt the call. After the call the left side will
remain in program 1. If during the call you press the Streaming
button instead, streaming will start on the right side only, also
allowing the call to continue on the left side.
Situation #5: The Streaming button has been used to start
streamed audio on both sides but you are using the Auto Phone
feature on the left side. If during the call you press the “P” but-
ton, streaming will be cancelled on the right side but this will
not disrupt the call. If during the call you press the Streaming
button instead, streaming on the right side will advance to the
next Streaming program on the right side only, also allowing the
call to continue.

30 31
Important information i
Maintenance and care
• Clean the Remote Control 2 using a damp cloth. Never use
household cleaning products (washing powder, soap, etc.) or
alcohol to clean the device.
• Protect the Remote Control 2 from excessive moisture (bath-
ing, swimming) and heat (radiator, car, dashboard). Protect it
from excessive shock and vibration.
General warnings i
• Keep the Remote Control 2 out of reach of children under
3 years.
• Remote Control 2 uses low-powered digitally coded trans-
missions in order to communicate with other wireless de-
vices. Although unlikely, nearby electronic devices may be
affected. In that case, move the Remote Control 2 away from
the affected electronic device.
• When using Remote Control 2 and the device is affected by
electromagnetic interference, move away from the source.
Situation #6: If your hearing instruments are in different hear-
ing instrument programs only the program numbers for each
hearing instrument will be shown. No program label/name will
be shown.
Situation #7: If one hearing instrument is in streaming mode
and the other one is in one of the hearing instrument programs,
only the streaming display will be shown with no indication of
hearing instruments program number and label/name.

32 33
General precautions i
• Your hearing instrument and the Remote Control 2 were
given a unique communication network code during the fit-
ting. This ensures that the Remote Control 2 will not affect
hearing instruments worn by others.
• High-powered electronic equipment, larger electronic instal-
lations and metallic structures may significantly reduce the
operating range.
• Use only original Interton accessories.
• Do not make any changes or modifications to the Remote
Control 2.
• Opening the Remote Control 2 might damage it. If problems
occur which cannot be resolved by following the remedy
guidelines in the troubleshooting section of this user guide,
consult your hearing care professional.
• The Remote Control 2 may only be repaired by an authorized
service center.
• Do not use Remote Control 2 in areas where RF transmission
is prohibited, e.g. air planes etc.
• Do only connect Remote Control 2 to connections which it is
explicitly intended for.
BUILT-IN BATTERY CARE: i
Please observe the following if the product contains a battery
• Your product is powered by a rechargeable battery.
• The full performance of a new battery is achieved only after
two or three complete charge and discharge cycles.
• The battery can be charged and discharged hundreds of
times, but will eventually wear out.
• Unplug the charger from the electrical plug and the product
when not in use.
• If left unused, a fully charged battery will lose its charge over
time.
• Leaving the product in hot places, such as in a closed car in
the summer conditions, will reduce the capacity and lifetime
of the battery.
• A product with a cold battery may not work temporarily,
even when the battery is fully charged. Battery performance
is particularly limited in temperatures well below freezing.

34 35
Charger Care i
Please observe the following if the product is supplied with a
charger
• Do not attempt to charge your product with anything other
than the AC adapter provided. The use of any other types
may damage or destroy the product and could be danger-
ous.
• Use of other chargers may invalidate any approval or war-
ranty.
• For availability of approved enhancements, please check
with your hearing care professional.
• Charge the product according to the instructions supplied
with the product.
Battery warning i
• ”Caution” – The battery used in this product may present a
risk of fire or chemical burn if mistreated.
• Do not attempt to open the product or replace the battery.
• It is built-in and not changeable. Use of other batteries may
present a risk of fire or explosion and the warranty will be
terminated.
• The battery in your product can not be removed or replaced
by the user. Any attempt to do so is risky and may result in
damage of the product.
• Only recharge the Remote Control 2 with a power supply unit
that has been supplied together with the product.
• Dispose of batteries according to local regulations. Please
recycle when possible.
• Do not dispose the battery as household waste or in a fire as
it may explode.
• Batteries may explode if damaged.

36 37
Technical specifications
Operating range: up to 3 meters
Wireless: 2,4 GHz
Operating temperature: 0 to 55 °C
Storage temperature: -20 to 60 °C
Temperature test, transport and storage information
The product is subject to various tests in temperature and
damp heating cycling between -25 °C and +70 °C according to
internal and industry standards.
Charger warning i
• When you disconnect the power cord or any enhancement,
grasp and pull the plug, not the cord.
• Never use a charger that is damaged.
• Do not attempt to disassemble the charger as it may expose
you to dangerous electric shock.
• Incorrect reassembly can cause electric shock or fire when
the product is subsequently used.
• Avoid charging your product in extremely high or low tem-
peratures and do not use the charger outdoors or in damp
areas.

38 39
What is not covered by this warranty?
Problems arising from improper handling or care, excessive use,
accidents, repairs made by an unauthorized party, exposure to
corrosive conditions or damage due to foreign objects entering
the device are NOT covered by the limited warranty and may
void it. The above warranty does not affect any legal rights that
you might have under applicable national legislation governing
sale of consumer products. Your hearing care professional may
have issued a warranty that goes beyond the clauses of this lim-
ited warranty. Please consult your hearing care professional for
further information.
Serial number:
Date of purchase:
Warranty
The Interton Remote Control 2 is covered by a limited warranty
issued by the manufacturer for a period of 12 months from the
day of the original purchase. Please notice that extended war-
ranties may apply in your country. Please contact your local
hearing care professional for more information.
What is covered by this warranty?
Any electrical component, that because of workmanship, man-
ufacturing or design defects fails to function properly under
normal use during life of this warranty will be replaced or re-
paired at no charge for parts or labour when returned to the
point of purchase.
If it is determined that repair is not feasible, the entire unit may
be replaced with an equivalent unit upon mutual agreement of
the hearing care professional and the customer.