SENSORMETRIX Neon 100 User manual

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 1 of 39
Neon 100 & Neon 110 User Manual
Firmware version 4

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 2 of 39
Contents
Introduction .....................................................................................................................................................................5
Family Overview ...............................................................................................................................................................5
Quickstart ........................................................................................................................................................................6
Accessing the Neons web interface ...................................................................................................................................6
NetBIOS .......................................................................................................................................................................6
IP Addressing ...............................................................................................................................................................6
Web Interface...................................................................................................................................................................7
Home page ...................................................................................................................................................................8
Setup page ...................................................................................................................................................................9
Unit Name...............................................................................................................................................................10
User name and password ........................................................................................................................................10
Network Page .............................................................................................................................................................11
Ethernet Connection Mode ......................................................................................................................................12
IP address...............................................................................................................................................................12
Netmask .................................................................................................................................................................13
Gateway Address ....................................................................................................................................................13
Primary DNS Address...............................................................................................................................................13
Secondary DNS address ..........................................................................................................................................13
Current settings.......................................................................................................................................................13
Time Page...................................................................................................................................................................13
Date Format ............................................................................................................................................................14
Time Format ............................................................................................................................................................14
GMT offset in minutes..............................................................................................................................................14
Summer Time / Daylight Saving ...............................................................................................................................14
NTP Server ..............................................................................................................................................................15
Sensors Page..............................................................................................................................................................15
Temperature Units...................................................................................................................................................16
Temperature High Alarm ..........................................................................................................................................16
Temperature Low Alarm ...........................................................................................................................................16
Humidity High Alarm................................................................................................................................................17
Humidity Low Alarm.................................................................................................................................................17
Alarms Page ...............................................................................................................................................................17
Alarm email subject.................................................................................................................................................18
Alarm To: email Address ..........................................................................................................................................18
Alarm email Importance...........................................................................................................................................18
Temperature Alarm email Alert................................................................................................................................. 19

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 3 of 39
Humidity Alarm email Alert ......................................................................................................................................19
System Power Restored email Alert ..........................................................................................................................19
Periodic Status email Alert.......................................................................................................................................19
Logs Page ...................................................................................................................................................................19
Log email Subject....................................................................................................................................................20
Log To: email address..............................................................................................................................................20
Log email Importance ..............................................................................................................................................20
Log Interval (minutes)..............................................................................................................................................21
Info Page ....................................................................................................................................................................21
Serial number .........................................................................................................................................................21
MAC Address...........................................................................................................................................................21
Manufacture Date....................................................................................................................................................21
Version ...................................................................................................................................................................22
Reboot....................................................................................................................................................................22
Email page (Neon 110 only) ........................................................................................................................................22
Server Address........................................................................................................................................................23
Port.........................................................................................................................................................................23
Authenticate ...........................................................................................................................................................23
Username ...............................................................................................................................................................23
Password ................................................................................................................................................................23
From Address ..........................................................................................................................................................23
Test Mail .................................................................................................................................................................23
Lock Page ...................................................................................................................................................................23
Logged data format ........................................................................................................................................................25
XML file format (Neon 110 only) ......................................................................................................................................26
Reset to factory default ...................................................................................................................................................27
Firmware update procedure ............................................................................................................................................27
Technical Specification...................................................................................................................................................29
Measurement probe....................................................................................................................................................29
Temperature............................................................................................................................................................29
Humidity .................................................................................................................................................................29
Other characteristics...................................................................................................................................................29
Product History...............................................................................................................................................................30
Application Information ..................................................................................................................................................31
Setting a PCs IP address..............................................................................................................................................31
Windows 7 ..............................................................................................................................................................31
Windows 8 ..............................................................................................................................................................33

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 4 of 39
Connection via mobile phone network.........................................................................................................................36
Connection via WiFi.....................................................................................................................................................37
Fixing the IP address ...................................................................................................................................................37
Hysteresis explained...................................................................................................................................................37
Neon 100 SNTP settings..............................................................................................................................................37
Glossary.........................................................................................................................................................................38
3G/GPRS (3rd Generation / General packet Radio Service).........................................................................................38
DHCP (Dynamic Host Configuration Protocol)............................................................................................................38
DMZ (De-Militarised Zone) .......................................................................................................................................38
DNS (Domain Name Service)....................................................................................................................................38
Dynamic DNS (Dynamic Domain Name Service) ........................................................................................................38
Gateway Address ....................................................................................................................................................38
IP Address (Internet Protocol Address) .....................................................................................................................38
ISP (Internet Service Provider)..................................................................................................................................38
LAN (Local Area Network).........................................................................................................................................38
NetBIOS (Network Basic Input/Output System) ........................................................................................................38
VLAN (Virtual LAN) ...................................................................................................................................................38
Wi-Fi .......................................................................................................................................................................38

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 5 of 39
Introduction
The Neon family of IP sensors are a range of products designed to measure temperature and humidity in a simple, easy to
use manner. When either temperature or humidity goes outside of the user set safe limits, an email may be sent to alert
operators to the unsafe measured conditions. An email alert may also be generated when power is restored to alert that
there has been a power outage. Periodic email of status as verification that all is well is also supported. Additionally,
temperature and humidity measurements may be recorded and emailed as logs so that past measurements may be saved,
exported to Microsoft Excel etc and reviewed. The Neon 110 additionally makes measurement and device data available to
other computers via an XML file.
Current temperature, humidity and configuration may be obtained at any time by browsing the Neon 100’s built in web
server.
Important: All references to Neon in this manual refer to all members of the Neon family members unless otherwise stated.
All family members are shown in the family overview.
Family Overview
The Neon family of IP based sensors currently consists of two products, aimed at two market segments. The Neon 100 is
designed for easy setup in a stand-alone application. The target audience for such a device is small businesses and
individuals.
The Neon 110 is designed more for IT professionals and allows more control over the email settings of the unit. The
addition of the XML file interface allows other computers to directly access measurement and alarm information, allowing
the Neon 110 to be integrated into Network Management Systems.
Feature
Neon 100
Neon 110
Fixed factory email client
Yes
No
User programmable SMTP client
No
Yes
XML device status page
No
Yes

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 6 of 39
Quickstart
Finding the Neon web interface and using it straight away is very straightforward. Just connect it directly to a PC, apply
power, and after a few seconds its internal web server should be accessible to the PC. Its IP address will be 192.168.1.4
(this is the factory default IP address). Make sure that the PCs subnet is compatible with this IP address (see Setting a PCs
IP address in the Application Information section for details on how to do this). Enter http://192.168.1.4 in a web browser
to connect to the unit.
Important: Please ensure that the PC being used for configuration has been set a fixed IP address compatible with the
Neon, i.e. is on the same subnet. If unsure what this means, set the PC’s IP address to 192.168.1.20 and subnet mask to
255.255.255.0.
To change a setting on the web interface, it will first be required to unlock the unit by clicking “unlock” on the right of the
menu bar and using “admin” and “password” as the username and password. Once this has been done, the settings on
the Network page may be altered to suit the network on which the Neon will be used and saved. Click “Lock” to enable
security afterwards (changing the username and password on the setup page before doing this is advisable).
Then connect the Neon directly to the network on which it will be used and cycle the power to the unit. If DHCP has been
used, the Neon’s IP address will not be known. In this circumstance, viewing the internal web server can be done most
simply by using NetBIOS. Alternatively, the IP address can be looked up by a utility and used to access the Neon. Please
see the next chapter, Accessing the Neons web interface, for the detail of how to do this.
Important: Please make sure that the Ethernet connection to the Neon is plugged in before power is applied to the unit
otherwise the product may not operate correctly.
Accessing the Neons web interface
The Neons web interface can be accessed either by typing its IP address into a web browser, or by using its NetBIOS name
in the web browser as explained below. In both cases it is important that the PC used to access the Neon is on the same
subnet as Neon as explained in the Setting a PCs IP address in the Application Information section.
NetBIOS
To use NetBIOS to access the Neon, simply enter http://neon<serial number> into the web browser where <serial number> is
the 6 digit serial number printed on the product label of the Neon. So, for example, http://neon033112 would be a valid
address to use for Neon serial number 033112. Once connected to the Neon, its assigned IP address can be obtained from
the Network page.
Important: With NetBIOS, most web browsers will expect the http:// to be entered, so just entering neon<serial number> is
likely to fail to resolve the address. Note also that this will only work if the browser is on the same subnet as the Neon.
Important: The serial number of the Neon is always 6 digits. Any leading zeros in the serial number are important and are
part of the Neons NetBIOS name.
IP Addressing
Run the Sensormetrix Autodetector Software utility that can be downloaded from the Neon 100 or Neon 110 page on the
Sensormetrix web site. Find these pages by searching for Neon at http://www.sensormetrix.co.uk. When first run, Windows
will probably ask it the application should be allowed and if a rule should be made for it in Windows Firewall. Agree to
these actions for the Autodetector to function correctly. Click the Find Devices button to search for all the devices attached
to the network. This detects attached devices by means of a network broadcast on port 49157, and ensures that any Neon
will be detected even if they are on a different subnet. Devices detected will be shown, together with some basic details
that can be used to identify to units if there are several on a network. Clicking the IP address of the desired device will open
up that devices web page in the default browser.

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 7 of 39
Important: Note that in order to work, the Neon being detected needs to have been assigned an IP address. If the unit has
been configured to have an address assigned by an DHCP server, and that server is unavailable, the Neon will be without
an IP address. A PC does not have a DHCP server (normally), so if a Neon with DHCP addressing is connected directly to a PC
it will not be found. In this case, a factory reset will set the IP address to 192.168.1.4 (fixed IP address) which will allow the
Neon to be directly accessed from the PC.
Important: Make sure that the broadcasts made by the Autodetector are not blocked by the network. A VLAN separating the
PC from the Neon will block traffic. Network infrastructure may also do so. Sensormetrix have found that a Vigor AP-800 in
Station Infrastructure mode blocks port 49157 traffic for some reason.
Web Interface
Setup and configuration of the Neon may only be done via its web interface. This chapter explains all the web pages in the
Neon and how all the user settings work. All screenshots are taken with factory default settings of a Neon 100 shown
unless explained otherwise.
Important: Note that before any changes are made to the configuration, the unit needs to be unlocked by pressing unlock
on the menu bar entering the administration User Name and Password. The factory defaults are User Name “admin”;
Password “password”

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 8 of 39
Home page
The home page of the Neon provides an “at a glance” indication of the current measured temperature and humidity.
Measurements and the web page are updated once a second automatically.
The unit name is a user defined name that may be entered on the setup page. By default the name given to the unit is Neon
100 or Neon 110 (dependant on model), but this may be changed on the setup page and allows the unit to be given a
unique identity which is used not only in the web interface, but also emails from the Neon.
The date and time shown are the current values being used by the Neon. This is important if data-logging is being used, as
it is this clock that will be used to timestamp measurements. All the while that there is network connectivity with the Neon,
the clock will be seen to advance. But if there is a network connectivity issue the clock will stop while there is a network
outage. This provides assurance that the connection is valid and that the displayed measurement is current.
A record is maintained of the amount of time that has elapsed since the Neon has been powered. This allows unexpected
power outages to be discovered and provides confirmation of the time period over which the Neon has been providing
monitoring.

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 9 of 39
When the measured temperature or humidity goes into an alarm condition (goes outside of the operating range defined in
the sensors tab), the measurement in alarm is highlighted in red. The screenshot above shows the temperature to be in
alarm.
Setup page
The setup page allows administrator security of the unit to be configured, and a friendly name assigned to the Neon. Once
changes have been made, press the save changes button to apply them. There is no need to power cycle or reboot the unit
as the changes are applied immediately.
Important: Remember to click the Save Changes button if changes have been made to this page before navigating away
from this page.

Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
[phone]
Basingstoke Road
fax
[phone]
Spencers Wood
email
[email protected]o.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 10 of 39
Unit Name
Any name entered here is used in a number of places as a friendly name for the unit. Specifically, it is used on the home
page, on emails sent by the unit and shows in the Sensormetrix product finder utility. It is suggested that if multiple Neons
are deployed that the physical location of the unit be part of the unit name to aid in identification.
This field is 31 characters in length, including spaces. Any characters entered in excess of 31 characters are trimmed and
deleted when this page is saved. The factory default setting for the unit name is “Neon100”or “Neon110” dependant on
the model purchased. Note that there is no space between Neon and 100/110.
User name and password
The username and password fields provide a mechanism to prevent unauthorised configuration changes to the unit. The
unit supports just one user account. Both user name and password may be up to 15 characters in length. Any characters in
excess of 15 characters will be trimmed and deleted when this page is saved.
Important: Care is required to make sure that the username and password is not trimmed by the Neon when saved
otherwise what is actually saved into the Neon is not what the user expects.
The factory defaults are User Name “admin”; Password “password”