Inuvio ScanBasic User manual

Installation and User Guide
For ScanBasic and EcoScan i4s, i4d, i6s, i6d Scanners
811 E. Plano Pkwy, Suite 101, Plano, TX 75074
www.inuvio.com
800.291.1471

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Table of Contents
Introduction…………………................................................................................- 2 -
What’s included with an EcoScan®scanner………………… ..............................- 2 -
CE Conformity and FCC Statement………………… ..........................................- 3 -
Software & Hardware Installation………………… .............................................- 4 -
Install Scanner Driver Software.........................................................................- 4 -
Uninstall Scanner Driver Software....................................................................- 5 -
Install Scanner Hardware...................................................................................- 6 -
Calibration ………………….................................................................................- 7 -
Using your Scanner…………………....................................................................- 9 -
Tips & Warnings …………………...................................................................- 11 -
Technical Support Information ………………… ...............................................- 12 -
Free Support Through Email & Web ...............................................................- 12 -
Technical Support By Telephone.....................................................................- 12 -
Updated Drivers and User Guides ...................................................................- 12 -
Product Warranty Information………………… .................................................- 13 -
Warranty Period ...............................................................................................- 13 -
Warranty For Machines....................................................................................- 13 -
Extent Of Warranty..........................................................................................- 13 -
Items Not Covered By The Warranty...............................................................- 13 -

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Introduction…………………
Thank you for purchasing our EcoScan®card, receipt, and document scanner! This product was
designed to provide you with a simple, but effective, tool to capture, manage, and archive
documents, business cards, and photos. We encourage you to read this short, but important User
Guide carefully.
EcoScan®scanners have compatible drivers for the latest technology. These drivers are certified
to be compatible with Windows XP (SP3), Windows Vista, Windows 7, Windows 8, Windows
8.1 and Windows 10. Our TWAIN driver will work with hundreds of imaging applications
including our line of ScanSharp®scanning, imaging and OCR software products as well as our
web services such as Patient Collector. If you experience any difficulty with these drivers,
please check our website www.inuvio.com to verify that you are using the latest version.
Additionally, please feel free to contact us with questions at [e-mail] any time.
What’s included with an EcoScan®scanner…………………

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CE Conformity and FCC Statement…………………
This equipment has been tested and found to comply with the limits of the European Council Directive on the
approximation of the member states relating to electromagnetic compatibility according to
EN 55022/55024 Part 15 B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient the receiving antenna
Increase the separation between the equipment and receiver
Move the computer away from the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Trademarks
Windows XP, Vista, 7, 8, 8.1, 10 and Microsoft are the registered trademarks of Microsoft Corporation. Adobe Acrobat
Signature is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries. EcoScan®
and ScanBasic® are registered trademarks of Innovative Card Scanning, Inc. DBA INUVIO. www.inuvio.com

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Software & Hardware Installation…………………
*FOR BEST RESULTS PLEASE INSTALL THE SOFTWARE FROM THE CD PROVIDED
BEFORE PLUGGING IN YOUR SCANNER!
NOTE:As a precaution, a RED warning label has been placed over the computer end of the USB plug to remind you to install
the software CD first. Remember to remove this warning label prior to using the USB cable.
INSTALL SCANNER DRIVER SOFTWARE
a) Insert the installation CD into your CD-ROM drive.
b) The installation program will begin automatically (Fig.1).
c) Select the “Install Scanner Driver” option and follow the installation instruction. Select the correct
EcoScan® model from the list: i4s, i4d, i6s, or i6d.
Fig. 1 Fig. 2
d) If your CD does not start automatically then go to the Start Menu, click Computer; then double-click the
CD-ROM drive icon. You can manually start the installation by selecting the CDLauncher.exe program in
the root folder of the CD.
Fig. 3 Fig. 4
e) Accept the EULA agreement then click the “Next” button (Fig. 3).

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f) Follow the on screen step-by-step setup instructions to complete the installation.
Fig. 5
g) At the end of the driver installation process you will be redirected back to the main menu (Fig.1).
h) You can install either ScanBasic® or Adobe Reader now or at a later time.
NOTE: After you have completed all of your software installations, we strongly recommend that you
restart your computer even though you are not requested by Windows to do so.
UNINSTALL SCANNER DRIVER SOFTWARE
a) If you should need to un-install the scanner driver, you can do so by inserting the installation CD and
running the “install driver” setup again. (Or you can uninstall/change a program in Programs and
Features under the Control Panel.)
b) The second installation process will display a different setup window (Fig. 6).
c) Select the Remove option and your scanner driver will be uninstalled.
d) To remove Adobe Reader, uninstall from Programs and Features under the Control Panel.
Fig. 6

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Install Scanner Hardware
NOTE: Proceed with this step only if you have successfully installed the scanner driver.
a) Remove the red warning label from the provided USB cable and connect the cable to your computer
and scanner.
b) The installation will proceed automatically and the status can be found on your system tray (Fig.7).
Fig. 7
c) You may need to reconnect the cable to another USB port on your computer if the scanner cannot be
detected initially. Check your computer’s user guide to identify other available USB ports and their
locations.
Fig. 8
d) When the software has been successfully installed, a message will appear in your system tray (Fig.9).
Fig. 9

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Calibration …………………
Calibration is a critical step in setting up your scanner, and is required before performing your first
scan. It allows the image quality to be “balanced” for your computer and scanner combination. If at
any time you switch the computer that you use with your scanner, or change scanners, you are urged
to re-calibrate. Calibration is not required before every scan.
a) Launch the ScanBasic® application by double-clicking the icon on your systems tray (Fig.10) or the
shortcut icon on your desktop.
Fig. 10
b) After launching ScanBasic® for the first time, select the SCAN button (Fig.11) for step-by-step
calibration instructions (Fig.12).
Fig. 11 Fig. 12
c) Use the special black and white calibration sheet that was included with your scanner. Make sure the
black bar(s) are facing down and note the direction of the arrows for proper insertion. If a message
indicating successful calibration does not appear, then re-calibrate.

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Fig. 13 Fig. 14
d) If you switch scanners or the image quality has become unsatisfactory, please re-calibrate the scanner
by selecting CUSTOM (Fig.11), then CALIBRATE (Fig.15), and then CALIBRATE again (Fig.16).
Fig. 15 Fig. 16
e) Should you misplace or forget the black and white calibration paper that was included with your
scanner, please visit www.inuvio.com/service for scanning supplies or to print calibration sheets.
Alternately, you can use a plain white piece of paper (the brighter the “white” the better). Simply cut
or fold the printed calibration sheet or white paper to the proper size and insert the folded edge into
the scanner first when calibrating. If using a white piece of paper, an alternate message indicating
successful calibration will be displayed (Fig.17).
Fig. 17

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Using your Scanner…………………
There are two easy ways to scan and manage your documents and images with ScanBasic®. When
scanning documents make sure the front is inserted faced down.
The first is to utilize the document manager control panel (Fig.18) which allows you to select from
the most common paper sizes, image settings and basic file output information (document name and
location). You can save your scans as PDF, JPG, or TIFF format files.
Fig. 18
The second is through the TWAIN control panel, which you can access by selecting CUSTOM from
the ScanBasic® control panel. The TWAIN control panel (Fig.19) allows you to control all the scanner
settings, which may be useful for some scanning situations.
Fig. 19

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Please notice the page tabs at the top of the TWAIN control panel: Pre-defined Setting, Custom
Settings, Information, and Language. Take a moment to explore these Tabs and their functions.
The Pre-defined Setting Tab (Fig.20) lets you quickly choose the most frequent and common scan
settings. The settings can be easily launched by selecting their respective user interface.
Fig. 20 Fig. 21
The Custom Settings Tab (Fig.19) allows you to adjust the scanner settings for your specific
requirements. You can change the mode, resolution, de-skew, rotation, and autocrop along with the
scanning size. In addition, you can adjust the brightness, contrast, color (gamma), highlight and
shadow of the image with the 5 slide-bar controls. The reset button restores the settings to the default.
Once your settings are defined, click preview for a quick look at your image in the scanning window,
or press scan to capture the document.
The Information Tab (Fig.21) provides important information regarding the TWAIN software driver
version.
The Language tab allows you to switch the text of the TWAIN control panel to another language.
The EcoScan®scanner is fully TWAIN compliant. You can use it with any application that uses
standard TWAIN device input including our line of ScanSharp® products available at
www.inuvio.com. From desktop publishing to document management, from faxing to business card
scanning, you will discover many useful applications for this scanner. Simply select the scanner
source from your program’s “Source” options and look for the EcoScan®scanner. Sometimes these
“Source” scanner options may be found under TWAIN devices available or “Import From.”

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Tips & Warnings …………………
Your EcoScan®scanner will provide you with long and productive service. We encourage you to
follow the suggestions listed below to prolong your investment and improve the convenience and
quality of your scanning and document management experience.

Do not introduce stapled items or pages into the scanner.

Do not scan documents that have chipped or un-dried whiteout.

Do not insert any type of adhesive material, even post-it paper.

Make sure the leading edge of your documents are straight and not wrinkled or folded.
Insert the document at the same level as the intake slot. If your document has a fold,
sharp-bend or is wrinkled, you will need to straighten or flatten it first before scanning.

Clean the scanner with the included cleaning sheet and 99% isopropyl alcohol (not
included). Place a few drops along the middle of the sheet and insert into the scanner. Select
“Calibrate” from the TWAIN control panel (Fig.15), then select “Clean” (Fig.16). Your
scanner will automatically pass the cleaning material back and forth over the internal
image sensor glass.

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Technical Support Information …………………
FREE SUPPORT THROUGH EMAIL &WEB
Visit www.inuvio.com/service for access to valuable information including Installation guides, FAQs, spare parts
ordering, troubleshooting, and downloads.
For technical support, please email [e-mail]. Provide the scanner model number, serial number, and
a brief description of the issue, as well as your name and a daytime telephone number. You will normally receive
a written email response or call-back within 1 business day.
TECHNICAL SUPPORT BY TELEPHONE
Phone Support: 214.550.5995 Option 2 (8:00 AM - 5:00 PM CST, Monday - Friday)
For all EcoScan®products you can speak directly to a technical support representative or leave a message for
call-back. You will be connected to a highly trained, friendly, and professional support agent who will work with
you to resolve your issue. For expediency, please be in front of your system with your software and
documentation handy for troubleshooting.
*Telephone support calls will usually be answered within 1 business day. To expedite resolution, we strongly
suggest that you email [e-mail] first with an explanation of the problem and a call-back number.
UPDATED DRIVERS AND USER GUIDES
For the latest drivers and user guides, please visit www.inuvio.com/service.

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Product Warranty Information…………………
Statement of Limited Warranty for the United States, Canada and European Economic Community:
WARRANTY PERIOD
•Industry-Leading 24-Months Warranty, Maintenance, and Support
*Please visit www.inuvio.com/contact to register as a new customer and activate your warranty.
WARRANTY FOR MACHINES
The manufacturer warrants that each machine is free from defects in materials and workmanship and conforms
to the manufacturers published specifications. The warranty period for a machine is a specified, fixed period
commencing on its date of purchase, as evidenced by your original sales receipt.
EXTENT OF WARRANTY
The warranty does not cover the repair or exchange of a machine resulting from misuse, accident, modification,
unsuitable physical or operating environment, improper maintenance or failure caused by a product for which
the manufacturer is not responsible. The warranty is voided by removal of alteration of machine parts or
identification labels.
ITEMS NOT COVERED BY THE WARRANTY
Host computer operating systems, application programs or hardware configurations
Innovative Card Scanning, Inc. DBA INUVIO
811 E. Plano Pkwy, Suite 101
Plano, Texas 75074
214.550.5995
214.292.8813 Fax
[e-mail]
[e-mail]