Ipcam JW0004 User manual

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Wireless Network IP Camera
(For PC View)
Night Vision & Remote Operation
User Manual
(Applicable models: JW0004,JW0005,JW0006,JW0008,JW0011,JW0012)

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These are the models:
Packing List
Untie the pack and check the items contained against the following list:
●IP Camera X1
●Warranty Card X1
●DC Power Supply X1
●CD X1
●Certificate of Quality X1
●Mounting bracket X1
NOTE: Please contact us immediately if anything damaged or short of contents.

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CONTENTS
1. Product Introduction ...........................................................................................3
1.1. Safety Introduction .........................................................................................3
1.2. Product Specifications................................................................................. ....3
1.3. System Requirements........................................................................................3
1.4. Product Views……………..............................................………….................4
1.4.1 Front View................ ......................................................................................4
1.4.2 Interface View.................................................................................................5
1.5. Hardware Installation........................................................................................5
1.6. Software Installation..................................... ....................................................6
2. Software Operation...............................................................................................6
2.1. Search Tool Software................................................. ......................................6
2.1.1. Search The IP address of the Camera.............................................................6
2.1.2. Configuration of the Network............................ ............................................7
3. Real-Time Video Demonstration................................... ......................................9
3.1. Camera Login.............................................................. .................. ...................9
3.2. View via IE Browser.........................................................................................10
3.3. View via Safari, Firefox, Google Browser. .................. ...................................13
3.4. Main Menu interface Introduction....... ............................................................14
3.5. Administer Setting Instruction......................... ................................................15
3.5.1. Multi-Device Settings....................................................................................16
3.5.2. Basic Network Settings.............. ...................................................................17
3.5.3. Wireless Settings.......................................................... .................................17
3.5.4. Dynamic DNS Settings...................................................................................18
3.5.4.1. DDNS Setting .............................................................................................18
3.5.4.2. Port Forwarding Settings......... ...................................................................20
3.5.4.3. DDNS Register........ .................. ................................................................23
3.5.5. Email and FTP Service Settings....................... .............................................28
3.5.6. Alarm Service Settings............................. .....................................................29
3.5.7. Reset/Firmware Upgrade Settings............... ..................................................29
3.5.8. Record&Capture Path.......................... ..........................................................29
3.5.9. Reset/Firm Ware Upgrade...............................................................................30
3.5.9.1.Restore Factory Settings................................................................................30
3.5.9.2. Reboot Equipment........................................................................................30
4. Warranty................................................................................................................31

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1. Product Introduction
1.1 Safety Instructions
(1). Use the proper power source.
Do not use this product with a power source that supplies more than the specified Voltage
(100-240V AC).
(2). Never insert anything metallic into the camera.
Inserting metal object into the camera can be a source of dangerous electric shock.
(3). Do not operate in wet or dusty environment.
Avoid places like a damp basement or dusty hallway.
(4). Do not attempt to disassemble the camera.
You may be subjected to severe electrical shock if you attempt to take apart the camera
while the camera is connected to its power source. If there are any unusual sounds or smells
coming form the camera, unplug it immediately and contact Customer Service.
(5). Handle the camera carefully
Dropping the camera on any hard surface may cause a malfunction. If the camera does not
work properly due to physical damage, please contact Customer Service for repair or
exchange.
(6). Apply to FCC and CE Rule
This device complies with part 15 of the FCC and CE Rules. Operation is subject to the
following two conditions:
1: This device may not cause harmful interference.
2: This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This equipment
complies with FCC and CE radiation exposure limits set forth for uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the
radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
1.2. Product Specifications
*- Adopt high Performance, strong function media processor 32Bit RSIC
*- High sensor CMOS
*-Adopt optimized MJPEG video compression algorithm, realize high-definition images
transmission in narrow bandwidth;
*-Maximum support 4 users viewing at the same time, no limit for users if using forwarder
Server function;
*- Built in Web Server, convenient for users to use standard browse to realize the
real time monitoring and setting administration;
*-Support WIFI:802.11 b/g/n wireless networking;

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*-Support remote system update;
*-Support DDNS analysis, support LAN & Internet (ADSL,Cable Modem)
*-Support variety of network protocol: TCP/IP, UDP, SMTP, PPPoE, Dynamic DNS,
DNS Client, SNTP, BOOTP, DHCP, FTP, SNMP, WIFI/802. 11b/g
*-Parts of modes products support one/ two way audio, talkback;
*-Support motion detection alarm function (area & sensitivity Configurable);
*-Support image snapshot
*-Abnormal automatic recovery function, auto reconnection available when network
Interruption occurred.
*-Dynamic alarm function, alarm time-schedule configurable.
1.3. System Requirements

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1.4. Product Views
1.4.1 Front View 1.4.2 Interface View
Figure 1.1 Figure 1.2
1: Audio Out , 2: Audio In
3: Ethernet interface: RJ-45 interface. Power Supply Light: constant on after power up
Network light: constant sparkle after power up data transmission.
4: Antenna:
5: Power input interface: connect direct current 5V Power
6: TF Socket : Useless for JW0004.
1.5 Hardware Installation
Follow the steps below to set up your camera hardware. Make sure to follow each step
carefully to ensure that the camera operates properly
1. Install the Wi-Fi antenna (For wireless model) .
2. Plug the power adaptor into camera
3. Plug the network cable into camera, the other side to the router/switch
4. It takes approx 30 seconds to boot up the camera, then you will find the IP address from
“Search Tool” (Figure: 1.8)
5. When the power on and network cable connected, the green led of the real panel will keep
on, The yellow led will keep flash.
Figure 1.3

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1.6 Software Installation
Figure 1.4
Open the CD Install the follow software:
1. ActiveX: Click “OCX setup”—“Next”—“Install”—“Finish”.
2. Search Tool: Open the CD, click ,The Search Tool will run
automatically.( No need to install. You can copy this software to your desktop.)
Figure 1.5
2. Software operation
2.1 Search Tool Software
2.1.1 Search the IP address of the camera.
When the device has been mounted properly, you can double click the Icon “ ”
run this IP address search tool.

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Figure 2.1
Note: The software searches IP Servers automatically over LAN.
There are 2 cases:
1. No IP Cameras found within LAN. After about 1 minute search, the Equipments List Field
not show the IP address.
2. IP Cameras have been installed within LAN. All the IP Cameras will be listed and the total
number is displayed in the Equipments list field as shown in Figure 2.1
Note：
1. Current Computer indicates the Computer’s IP Address information.
2. Equipment information indicates the IP camera’s IP Address information.
3. If you find that the camera’s “Subnet Mask”, “Gateway”, “DNS Server” is not as some
as your current computer’s. You need try to change the camra’s IP address.
Make sure the “Subnet Mask”, “Gateway”, “DNS Server” is the same as your router’s or your
current computer’s.
4. If you don’t know how to configure your camera’s IP address. You can click “ Update”
button. The Search Tool software can help you configure a usable IP camera automatically.
2.1.2 Configuration of the Network
Once your camera’s IP address’ Subnet Mask, Gateway, DNS Server is the same as your
PC or router, you need configure the camera’s Network parameter manually.

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IP address: Fill in the IP address assigned and make sure it is in the same subnet as the
Gateway, and the subnet should be the same as your computer or router. (i.e. the first three
sections are the same)
Subnet Mask: The default subnet mask of the equipment is: 255.255.255.0. You can find
the subnet mask from your PC or router.
Gateway: Make sure it is in the same subnet with PC’s IP address .Here gateway is the LAN
IP of your router.
Primary DNS: IP address of IPS network provider. You can also set it as the same as the
Gateway.
NOTE: You can find out the Subnet Mask, Gateway, Primary DNS of your PC from the
“Search Tool” software.
Http Port: LAN port assigned for the equipment, default is 99. You can change the port
number to any one you want such as : 98,211,9999 etc.
3: Real-time Video Demonstration.
3.1. Camera Login:
You can access the camera through IP Camera Tool or IE, Firefox, Safari, Google
Chrome or other standard browser directly.
1. Double click the IP address of the IP Camera listed (Figure 2.1). The default browser
you use will run automatically and come to the camera login interface. (Figure 3.1)
2. To access the camera by IE Browser directly, just type the camera’s IP address, for
example, if the camera’s IP address is 192.168.1.99:99:
Figure 3.1
Username: admin
Password: NO PASSWORD.
Input the correct user name and password, the Sign In interface will pop-up.
There are three models to login (figure 3.2).

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Figure 3.2
(1) ActiveX Mode (For IE Browser): available in IE6.0 or above explorer
(2) “RTSP Stream Mode”: available in Firefox, Safari, and Google browser.
(3) “No Plug-In Mode”: available in smart phone browser.
(4) SD card video playback online
3.2. View via IE Browser.
Choose Active Mode (For IE Browser), and sign in.
The first time login the camera, maybe get ActiveX prompt as the picture below, please
download the Ocx(or run in CD) and install first then choose Run
Add-on, refresh and login the camera again, then will see live video, details as below:

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Figure 3.3
After Download Ocx-Setup (oPlayer Software), Click and install it, untill finished.
Figure 3.4

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Figure 3.3 Windows XP system
Figure 3.4 Win7 System
Note: If there is still no live video after run ActiveX, please try to enable the ActiveX options
of IE security settings, please do the follow steps:
1. Close the firewall of your computer.
2. Change the ActiveX settings, “IE” browser > “Tool” > “Internet Options” > “Security”>
“Custom Level” > “ActiveX control and Plug-ins”, all the ActiveX options set to be
“Enable”: Especially:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plu-ins

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Figure 3.5
Figure 3.6
In Addition: you can also click “start” menu->“Internet Explorer”, choose “Internet attributes
“ to enter, or via “Control Panel” ->“Internet Explorer”, enter to Security setting.
3. If there is still no image, please close your anti-virus software, and then try step 1 & 2
again.
4. If you allowed the Active X running, But still could not see live video, Only a Red
Cross in the center of the video, And the device status light change to yellow color ,
not green please change another port number to try, Don’t use port 80, usd other port such
as99, 199 etc.

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Figure 3.7
NOTE: Make sure that the firewall or anti-virus software doesn’t block the software or ActiveX.
If you couldn’t see live video, please close your firewall or anti-virus software, and try again.
3.3. View via Safari, Firefox, Google Browser
Choose Server Push Mode (For Safari, Firefox, Google Browser), and sign in
Server Push Mode doesn’t support ActiveX, so some functions are not available, such
As Record, Audio, Talk, Speaker,The speed control bar, Zoom etc.),if you want to use
these functions, please use IE Browser.
The Control Interface in this mode is as bellow:

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3.4. Main Menu interface introduction
Take the “Active Mode(For IE Browser)” For example:
Figure 3.8

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The Pan/Tilt Feature only works when
the cameras have this Pan/Tilt function.
This option enables log detection. After the online user clicks this button, a log is
entered into the camera’s Log Data documenting the IP address of users who have
accessed the IP camera. This Option enables alarm detections too.
This button make the camera Vertical cruise (for the Pan/Tilt Cams).
This button make the camera Level cruise (for the Pan/Tilt Cams).
This button flips the image vertically.
This button flips the image horizontally.
This button for turn on and turn off the IR LED Light.
Control the speed of the Pan/tilt. Only work for the Pan/tilt Cams.
This button for setting the Preset of the camera. Only work for Pan/tilt
Cams
This setting will show the date and time.
This setting changes the image resolution.
This setting changes the image frequency.
This setting changes the image brightness.
This setting changes the image contrast.
This option resets all main menu options to factory default.
This option opens the camera’s recording functionality menu.
This option takes a snapshot of the current screen and saves the snapshot to the PC’s
Hard Drive.
This option enables User-to Camera audio. If the online user
This option enables Camera-to-User audio. If the online user has speakers connected
and configured to their PC, clicking this option will allow them to hear audio from the location
of the camera.
This button opens the IP camera’s Backend Menu
These options enable single view, quad screen view, or 9 screen view:
This function serves no purpose unless you have more than one camera connected and
configured to your interface.
* Please refer to section 8.1.1 Multi-Device Settings*

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3.5. Administer Setting Instruction
When login as Administrator, you can enter the IP Camera for Administrator.
Administrator supports all the settings and operations of the camera; you can set and
control it freely There are some special functions only for administrator as below:
Alias setting : You can set your favorite device aliases.
Date&Time set : seting the date and time.
User settings : Can be set up to 8 users. On this page you can set up accounts of the user
name, password, as well as in their packet (administrator, operator, visitor).
lVisitor : In this mode, you can only visit.
lOperator :You can set the direction of the lens device, set the video screen’s brightness,
contrast and other parameter.
lAdministrator : You can set the device advanced configuration.
UPnP set :If you want internet access IPCAM, to ensure that the state is successful UPnP.
Device Firmware Upgrade: The system firmware update the device firmware and
application of
Restore factory settings : When there is not a response when the error occurred, you can
restore the factory settings to resolve the device.
Reboot the device : rebooted the device.
Back: Return to monitor mode
3.5.1 Multi-Device Settings
lAdd a local area network equipment
In the multi-device configuration page, you can see all the equipment inside the LAN.
The first device is the default device. You can add more devices listed in the list of
equipment. Embedded applications, up to 4 devices at the same time-line. Click the “second
road equipment” and double-click “Current list of devices in the LAN” in the device entry
name, host address, Http port will automatically be filled, require the user to fill in the correct
account name and password, click “Add.” Repeat this process you can continue to add
devices. Finally do not forget to click on the “Settings” button.

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Figure 3.9
Figure 3.10
3.5.2 Network Settings
Figure 3.11
This sector is for DHCP and IP configuration, port forwarding is needed, If you
choose to set IP address,please fill in the relative IP address, subnet mask, gateway, DNS
server, Http port;

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3.5.3 Wireless Settings
1. Make sure the router is a wireless router.
2. Make sure the Wi-Fi antenna installed.
3. Make sure whether there is encryption of the WLAN of the router, if there is encryption,
keep the key.
4. Login the camera, click >“Wireless Lan Settings”>”Scan”, please scan 2times, then
you will find the WLAN from the list, choose the one you use.
5. If there is no encryption, just click “Submit”, if there is encryption, please input the key,
then click “Submit”.
6. Wait about 30 seconds, the camera will reboot, then unplug the network cable.
Figure 3.12
3.5.4 Dynamic DNS Setting (DDNS)
3.5.4.1 DDNS Setting:
(1): Click > “DDNS Service Settings”.

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Figure 3.13
(2): Choose the DDNS, there are 4 kinds of options:
(1): Manufacturer’ DDNS: We provide a free DDNS: vipcam.org. This domain is provided by
manufacturer.
Note:If you find the DDNS Service blank and you want use the manufacturer’s free DDNS,
Please Choose “vipcam.org” and fill in the DDNS User and DDNS Password with which you
can find from a mark on the botton of your camera.
Figure 3.14
(2): The Third Party DDNS: This domain is provided by the 3rd party, such as Dyndns, Oray,
3322 If you use the third party DDNS, please choose the server you need, such as“3322.org”
or“ dyndns.org” as below: