iPECS eMG80 User manual

iPECS eMG80 & eMG800 & UCP
Feature Description & Operation
Manual
Please read this manual carefully before operating System.
Retain it for future reference.

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
Revision History
SW version Issue Date DESCRIPTION OF CHANGES
1.0
July, 2013
Initial Release
1.1
Dec., 2013
Changed Ericsson-LG to Ericsson-LG Enterprise
1.1.x 1.2 Feb, 2015 Update contents according to S/W integration for both eMG80 & eMG800
1.2.x 1.3 June, 2015 Updated and Added the following features:
- Emergency page
- Message Cascade
- LCR (Least Call Routing)
- Remote Control from mobile Phone
- ARS (Alternative Route Selection) for Digit conversion table
- Message Wait Reminder Tone
- Call park for internal call
- Unified Loop button
2.0.x 1.4 Jan., 2016 - System announcement is changed from 70 to 200.
- LIP-9071 NFC for Call forward & Hot desk.
- AddedActivating/Deactivating/Joining conference group.
- Searching Directory in LDAP & System DB, refer to Dial by name.
- Moving from Mobile phone to Desktop phone, refer to Mobile Extension.
- Added the Message retrieval for hearing or skipping date/time prompt
while hearing.
- Deleted Urgent Text Message Service.
- Added Mobile Native Voice Support for UCS Mobile Client.
- Updated Message cascade.
- Added Station Flexible button default table.
- Added Multiple Mailbox Greeting.
- eMG80 Expansion
- eMG80/800 can’t support Conference recording.
- Added Lift Handset for Page in Paging.
- Added Privacy function in Barge in and Intrusion.
- Agent statistics for multiple groups in ACD group statistics report.
2.0.x 1.5 Mar., 2016 Unified SMB Manual: Integrate eMG and UCP manual
2.1.x 1.6 August, 2016 - The condition is updated in Dial-by name.
- LED flash rate is updated according to adding Message wait (call back)
in Flexible LED Flash rates.
- The Alarm Ring Coverage button is added for covering the alarm from all
to the specific alarm by using Alarm code type in System Alarm
Notification control.
- Speed numbering is updated according to adding more types in Flexible
speed.
- DECT Multizone support is added: It is available only for UCP System.

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
Copyright© 2013 Ericsson-LG Enterprise Co., Ltd. All Rights Reserved
This material is copyrighted by Ericsson-LG Enterprise Co., Ltd. (Ericsson-LG Enterprise). Any
unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited
and is a violation of Copyright Laws. Ericsson-LG Enterprise reserves the right to make changes in
specifications at any time without notice. The information furnished by Ericsson-LG Enterprise in this
material is believed to be accurate and reliable, but is not warranted to be true in all cases. If you are not
the intended recipient, you should destroy or retrieve this material to Ericsson-LG Enterprise.
iPECS is trademark of Ericsson-LG Enterprise Co., Ltd.
All other brand and product names are trademarks or registered trademarks of their respective
companies.

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
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Table of Contents
1. Introduction..............................................................................1
1.1 Manual Application....................................................................... 1
1.2 Manual Organization..................................................................... 1
1.3 Feature Information...................................................................... 1
1.4 Buttons & Term Variations .......................................................... 2
1.5 eMG80 Expansion......................................................................... 2
2. System......................................................................................3
2.1 8-Digit Station Numbering Plan................................................... 3
2.2 Account Code................................................................................ 4
2.3 Alarm Signal/Door Bell................................................................. 6
2.4 Authorization Codes (Password)................................................ 8
2.5 Auto Call Recording ................................................................... 11
2.6 Auto Call Release........................................................................ 13
2.7 Automatic Call Distribution (ACD)............................................ 14
2.7.1 ACD Caller Controlled ICLID Routing..................................................14
2.7.2 ACD Statistics Report ..........................................................................15
2.7.3 Agents ..................................................................................................17
2.7.3.1 Agent Auto Connect/Zap Tone............................................................... 17
2.7.3.2 Agent Automatic Wrap-Up...................................................................... 18
2.7.3.3 Agent Help Request................................................................................ 19
2.7.3.4 Agent ID Login/Logout ............................................................................ 20
2.7.3.5 Agent On/Off Duty with Reason Code.................................................... 23
2.7.3.6 Agent Queued Calls Display................................................................... 25
2.7.4 Announcements ...................................................................................27
2.7.5 Auto ACD DND Unavailable Service ...................................................29
2.7.6 Calls-In-Queue routing.........................................................................30
2.7.7 Calls-In-Queue Page Alert...................................................................31
2.7.8 Event Messages...................................................................................33
2.7.9 Group Mail Box.....................................................................................34
2.7.10 Group Name.........................................................................................35
2.7.11 Incoming Call Routing..........................................................................36
2.7.12 Supervisors ..........................................................................................37
2.7.12.1 Agent Call Monitor................................................................................... 37
2.7.12.2 Agent Status Control............................................................................... 38

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2.7.12.3 Group Status Display.............................................................................. 40
2.7.12.4 Group Parameter Control........................................................................ 42
2.7.12.5 Supervisor Help Response..................................................................... 43
2.7.12.6 Supervisor Login/Logout......................................................................... 45
2.8 Auto Called Number Redial (ACNR) ......................................... 47
2.9 Automatic Pause Insertion ........................................................ 49
2.10 Automatic Privacy....................................................................... 50
2.11 Auto Service Mode Control........................................................ 51
2.12 Automatic System Daylight Saving Time................................. 53
2.13 Automatic Time Synchronization.............................................. 54
2.14 Call Duration Warning Tone ...................................................... 55
2.15 Call Forward ................................................................................ 56
2.16 Preset Call Forward.................................................................... 60
2.17 Call Park....................................................................................... 62
2.18 Call Pick-Up................................................................................. 64
2.18.1 Directed Call Pick-Up...........................................................................64
2.18.2 Group Call Pick-Up ..............................................................................65
2.18.3 Pickup Group Pick-Up..........................................................................66
2.19 Call Re-Routing (CRR)................................................................ 68
2.20 Call Transfer................................................................................ 69
2.20.1 Call Transfer, Outside Line ..................................................................69
2.20.2 Call Transfer, Station ...........................................................................70
2.20.3 Call Transfer, System Announcement.................................................72
2.20.4 Call Transfer, Voice Mail......................................................................73
2.21 Call Waiting/Camp-On................................................................ 75
2.22 Conference .................................................................................. 76
2.22.1 Conference Group................................................................................76
2.22.2 Conference Member View & Delete.....................................................79
2.22.3 Conference Room................................................................................79
2.22.4 Multi-Party Conference ........................................................................82
2.22.5 Unsupervised Conference ...................................................................84
2.23 Customer Site Name................................................................... 86
2.24 Data Line Security....................................................................... 87
2.25 Delayed Line Ring....................................................................... 88
2.26 Delayed Auto Attendant............................................................. 89
2.26.1 DISA Incoming Line-Russia-................................................................89

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2.26.2 Normal Line Ring Assignment .............................................................90
2.27 Diagnostics & Maintenance....................................................... 91
2.28 Dial-by-Name (Directory Search & Dial)................................... 92
2.29 Dial Pulse to Tone Switchover .................................................. 95
2.30 Dialing Restrictions.................................................................... 96
2.30.1 Class of Service ...................................................................................96
2.30.2 Day/Timed & Night Station COS (Class of Service)............................99
2.30.3 Temporary Station COS (Class of Service)/Lock ..............................100
2.30.4 Walking COS (Class of Service)........................................................103
2.31 Digit Conversion ....................................................................... 105
2.32 Alternative Route Selection for Digit conversion table........ 106
2.33 Differential Ring ........................................................................ 108
2.34 DND (Do Not Disturb) ............................................................... 110
2.35 Door Open.................................................................................. 111
2.36 Emergency Call Service........................................................... 113
2.36.1 Emergency Call..................................................................................113
2.36.2 Emergency Call Caller-Location Support...........................................114
2.36.3 Emergency Call –Bomb Threat History..............................................116
2.36.4 Emergency Mailbox............................................................................117
2.36.5 Emergency Call Monitor.....................................................................118
2.37 Executive/Secretary Forward .................................................. 119
2.38 External Auto Attendant/Voice Mail........................................ 121
2.38.1 AA/VM Group.....................................................................................121
2.38.2 In-band (DTMF) AA/VM Signaling .....................................................122
2.38.3 SMDI (Simplified Message Desk Interface) AA/VM Signaling...........123
2.38.4 Voice Mailbox Translation..................................................................125
2.39 Flexible Numbering Plan.......................................................... 127
2.40 Forced Disconnect Intrusion................................................... 128
2.41 Green Power Save for eMG...................................................... 130
2.42 Headset Compatibility.............................................................. 131
2.43 Hold ............................................................................................ 133
2.43.1 Automatic Hold...................................................................................133
2.43.2 Hold Preference .................................................................................134
2.43.3 Hold Recall.........................................................................................135
2.43.4 Exclusive Hold....................................................................................136
2.43.5 System Hold.......................................................................................137

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2.44 Hot Desk..................................................................................... 139
2.45 ICLID Call Routing .................................................................... 141
2.46 In-Room Indication ................................................................... 143
2.47 Integrated Auto Attendant/Voice Mail..................................... 144
2.47.1 Integrated AA/VM Overview...............................................................144
2.47.2 Integrated Auto Attendant..................................................................145
2.47.2.1 Company Directory ...............................................................................148
2.47.2.2 Remote Announcement Recording ......................................................150
2.47.3 Integrated Voice Mail .........................................................................151
2.47.3.1 Administrator Mailbox............................................................................ 151
2.47.3.2 Announce Only Mailbox........................................................................152
2.47.3.3 Call Forward from VM........................................................................... 153
2.47.3.4 Distribution Lists.................................................................................... 154
2.47.3.5 E-Mail Notification .................................................................................154
2.47.3.6 Mark a Message as Private ..................................................................155
2.47.3.7 Mark a Message for Delivery Confirmation .......................................... 156
2.47.3.8 Message Cascade ................................................................................ 157
2.47.3.9 Message Retrieval ................................................................................158
2.47.3.10 Message Retrieval Options................................................................... 161
2.47.3.11 Message Storage..................................................................................163
2.47.3.12 Outbound Message Notification............................................................ 164
2.47.3.13 Personal CCR/User Greeting DISA...................................................... 166
2.47.3.14 Multiple Mailbox Greeting...................................................................... 168
2.47.3.15 Remote Message Retrieval...................................................................170
2.47.3.16 Send a Message ...................................................................................171
2.47.3.17 Voice Mail Class of Service .................................................................. 172
2.47.3.18 Voice Mailbox Settings..........................................................................172
2.47.4 System Voice Memo..........................................................................174
2.48 IP Bridge Mode.......................................................................... 176
2.49 IP FAX Relay, T.38 Support...................................................... 177
2.50 IP System DECT........................................................................ 178
2.51 IP TRANS-CODING.................................................................... 179
2.52 IP TRUNKING............................................................................. 180
2.52.1 H.323 v4 Service................................................................................180
2.53 LBC (Loud Bell Control)........................................................... 182
2.54 LCR (Least Cost Routing)........................................................ 183
2.55 Linked Station Pairs ................................................................. 185
2.56 LNR (Last Number Redial) ....................................................... 187
2.57 Mobile Extension ...................................................................... 189

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2.58 MOH (Music-On-Hold) .............................................................. 192
2.59 Multiple Language Support ..................................................... 194
2.60 Multiple Voice Mailbox Support .............................................. 196
2.61 Network Security & Priority ..................................................... 197
2.62 Outside Call Redirect................................................................ 198
2.63 Outside Call Time Restriction.................................................. 199
2.64 Outside Line Access................................................................. 200
2.65 Outside Line Queuing .............................................................. 202
2.66 Personal Groups....................................................................... 204
2.67 PPP over MODU for eMG ......................................................... 205
2.68 Pre-Defined & Custom Text Display Messages..................... 206
2.69 Prefix Dialing Table................................................................... 210
2.70 Prepaid Call ............................................................................... 211
2.71 Redundant System Processor for UCP.................................. 212
2.72 Registration & Fractional Module Tables for UCP................ 214
2.73 Remote Control from Mobile Phone....................................... 215
2.74 Ringing Line Preference .......................................................... 217
2.75 Speed Dial.................................................................................. 218
2.75.1 Display Security..................................................................................218
2.75.2 Speed Dial Pause Insertion................................................................219
2.75.3 Station Speed Dial .............................................................................220
2.75.4 System Speed Dial.............................................................................223
2.75.5 System Speed Zone (Groups)...........................................................226
2.75.6 Flexible Speed....................................................................................227
2.76 Station Call Coverage............................................................... 230
2.77 Station Groups.......................................................................... 232
2.78 Station Flexible Button Default Table..................................... 236
2.79 SMDR (Station Message Detail Recording) ........................... 237
2.79.1 Call Cost Display................................................................................237
2.79.2 Lost Call Recording............................................................................239
2.79.3 SMDR Call Records...........................................................................241
2.80 System Administration............................................................. 244
2.80.1 Keyset Administration ........................................................................244
2.80.2 Multi-Level Admin Access..................................................................245
2.80.3 Web Administration............................................................................246

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2.81 System Alarm Notification Control......................................... 248
2.82 System Networking................................................................... 251
2.82.1 Centralized Control T-NET.................................................................251
2.82.2 Distributed Control Network...............................................................252
2.82.2.1 Net Intercom Call................................................................................... 254
2.82.2.2 Net Call Transfer...................................................................................255
2.82.2.3 Net Call Identification Service............................................................... 257
2.82.2.4 Network Call back (Call Completion).................................................... 258
2.82.2.5 Net Call Camp-On (Call Offer).............................................................. 259
2.82.2.6 Net Conference..................................................................................... 260
2.82.2.7 Net Station Message Waiting................................................................ 261
2.82.2.8 Net Call Forward ...................................................................................263
2.82.2.9 CO Transit-In......................................................................................... 266
2.82.2.10 CO Transit-Out...................................................................................... 267
2.82.2.11 BLF Presentation ..................................................................................268
2.82.2.12 Centralized Attendant Service (CAS) ................................................... 269
2.82.2.13 Centralized Voice Mail ..........................................................................270
2.82.2.14 Networked System Paging....................................................................271
2.83 System Scenario Call Routing................................................. 273
2.84 Traffic Analysis ......................................................................... 275
2.84.1 Traffic Analysis, Attendant .................................................................277
2.84.2 Traffic Analysis, Call Reports.............................................................279
2.84.3 Traffic Analysis, H/W Usage ..............................................................280
2.84.4 Traffic Analysis, Line Reports ............................................................281
2.85 Universal Night Answer (UNA)................................................ 283
2.86 Wake-Up Alarm, Enhanced...................................................... 284
2.87 Wake-up Alarm, Standard........................................................ 287
2.88 Web Call Back ........................................................................... 289
2.89 Zone Management .................................................................... 290
2.89.1 Holiday Assignment ...........................................................................290
2.89.2 Remote Devices.................................................................................291
3. Intercom ...............................................................................293
3.1 Barge In...................................................................................... 293
3.2 Direct Station Selection/Busy Lamp Field (DSS/BLF) .......... 295
3.3 Intercom (ICM) Call................................................................... 296
3.4 Intercom Call Hold.................................................................... 298
3.5 Intercom Caller Controlled Signaling ..................................... 299
3.6 Intercom Lock-Out.................................................................... 300

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3.7 Intercom Step Call .................................................................... 301
3.8 Intercom Tenancy Group......................................................... 302
3.9 Intercom Transfer ..................................................................... 304
3.10 Message Wait/Call Back........................................................... 306
3.10.1 CLI Message Wait..............................................................................306
3.10.2 Message Wait Reminder Tone ..........................................................309
3.10.3 Short Message Service (SMS)...........................................................310
3.10.4 Station Message Wait/Call Back........................................................313
3.11 Paging ........................................................................................ 316
3.11.1 Internal/External & All Call Page........................................................316
3.11.2 Meet Me Page....................................................................................319
3.11.3 SOS Paging........................................................................................320
3.12 Push to Talk Paging.................................................................. 321
3.13 Emergency page....................................................................... 323
4. Outside (CO/IP) lines...........................................................324
4.1 Auto Fault Detection and Recovery........................................ 324
4.2 Caller ID Mode........................................................................... 325
4.3 CO Line Flash............................................................................ 326
4.4 CO Line Release Guard Time .................................................. 327
4.5 CO Line Ring Detect................................................................. 328
4.6 Dial Pulse Signaling.................................................................. 329
4.7 Direct Inward Dialing (DID) ...................................................... 330
4.8 Digit Conversion ....................................................................... 332
4.9 Direct Inward System Access (DISA) ..................................... 333
4.10 DTMF Signaling......................................................................... 335
4.11 IP Address Dialing.................................................................... 336
4.12 IP Trunking ................................................................................ 337
4.12.1 H.323 v4 Service................................................................................337
4.12.2 SIP Trunk Service ..............................................................................338
4.12.3 VOIP SW (Soft VOIP channel) for UCP.............................................339
4.13 IP WAN Dialing after Answer................................................... 341
4.14 ISDN (Integrated Service Digital Network)............................. 342
4.14.1 Calling/Called Party Identification ......................................................342
4.14.2 ISDN AOC (Advice of Charge)...........................................................344
4.14.3 Keypad Facility...................................................................................345

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Feature Description and Operation Manual Issue 1.6
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4.14.4 Multiple Subscriber Number (MSN)...................................................346
4.15 ISDN Supplementary Services ................................................ 348
4.15.1 ISDN Call Deflection ..........................................................................348
4.15.2 ISDN Malicious Call ID Request ........................................................349
4.16 Line Monitor............................................................................... 351
4.17 Multiple Calling Line ID ............................................................ 352
4.18 Outside Line Groups ................................................................ 354
4.19 Outside Line Preset Forward................................................... 355
4.20 Outside Line Ring Assignment ............................................... 356
4.21 Private Line................................................................................ 357
5. iPECS phone........................................................................358
5.1 Answering Machine Emulation ............................................... 358
5.2 Auto Release of [SPEAKER].................................................... 360
5.3 Automatic Speaker Select........................................................ 361
5.4 Background Music (BGM)........................................................ 362
5.5 Call Log Display........................................................................ 364
5.6 Call Profile Routing................................................................... 365
5.7 Call Wait for Internal & External calls..................................... 367
5.8 DND – One-Time DND............................................................... 372
5.9 Flex Button Direct Speed Dial Assignment ........................... 374
5.10 Flexible LED Flash Rates......................................................... 375
5.11 Group Listening ........................................................................ 376
5.12 Intercom Signaling Mode......................................................... 377
5.13 Microphone Mute...................................................................... 378
5.14 Off-Hook Signaling ................................................................... 379
5.15 On-Hook Dialing........................................................................ 380
5.16 Outside Line Name Display ..................................................... 381
5.17 Prime Line Immediate/Delayed................................................ 382
5.18 Ring Tone Selection and Download ....................................... 384
5.19 Save Number Redial (SNR)...................................................... 385
5.20 Serial DSS/BLF Console .......................................................... 386
5.21 Silent Text Message.................................................................. 388
5.22 Speakerphone ........................................................................... 389
5.23 Station Flexible Buttons........................................................... 391

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Feature Description and Operation Manual Issue 1.6
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5.24 Station Individual Call Routing (ICR)...................................... 393
5.25 Station User Programming & Codes ...................................... 395
5.26 Two-Way Record....................................................................... 400
5.27 Voice Over ................................................................................. 403
6. Attendants............................................................................405
6.1 Active CPU (UCP) Display for UCP......................................... 405
6.2 Alternate Attendant................................................................... 406
6.3 Attendant Call & Call Queuing................................................. 407
6.4 Attendant Positions.................................................................. 408
6.5 Attendant Recall........................................................................ 409
6.6 Attendant Station User Program Codes................................. 410
6.7 Cabinet Alarm for UCP............................................................. 414
6.8 Call Forward, Attendant ........................................................... 415
6.9 Call Forward, Off-Net................................................................ 416
6.10 Day/Night/Timed/Scenario Ring Mode ................................... 418
6.11 DSS/BLF Consoles ................................................................... 420
6.12 Disable Outgoing Line Access................................................ 422
6.13 DND Override ............................................................................ 423
6.14 Emergency Call Attendant Alert.............................................. 424
6.15 Feature Cancel .......................................................................... 426
6.16 IP-Attendant............................................................................... 427
6.17 Intrusion..................................................................................... 428
6.18 LCD Display Format Control.................................................... 429
6.19 System Clock Set...................................................................... 430
7. SLT (Single Line Telephone)..............................................432
7.1 Broker Call................................................................................. 432
7.2 Howler Tone............................................................................... 434
7.3 SLT Flash Mode ........................................................................ 435
7.4 SLT Message Wait Indication.................................................. 436
7.5 SLT Name Entry........................................................................ 437
7.6 Transfer CLI to SLT................................................................... 438
8. SIP extension.......................................................................439
8.1 SIP Phone Support ................................................................... 439

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8.2 SIP Phone Provisioning, Ericsson-LG Enterprise Phones .. 442
8.3 SIP Virtual Mobile Extension ................................................... 444
9. iPECS UCS Client................................................................445
9.1 iPECS UCS Premium & Standard Client Support ................. 445
9.2 Call Control with UCS Client.................................................... 446
9.3 Mobile Native Voice Support for UCS Mobile client ............. 447
10. DECT Multizone support..............................................449
10.1 Multizone subscription............................................................. 449

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
1
1. INTRODUCTION
1.1 Manual Application
This document provides detailed information covering description and operation of the
numerous features available in iPECS Release system software. The document is written
assuming the system employs the default-numbering plan 2.
1.2 Manual Organization
Features are arranged alphabetically in nine (9) different major groupings as follows:
Section 1 Introduction
Section 2 System Features
Section 3 Intercom Features
Section 4 CO/IP lines
Section 5 iPECS IP & LDP Phones
Section 6 Attendant
Section 7 SLT
Section 8 SIP Extension
Section 9 iPECS UCS Client
Section 10 DECT Multizone Support
1.3 Feature Information
Each section is an alphabetical listing of features with the description and operation of each.
The structure is divided into 6 parts as below:
Description: explains the nature of the feature.
Operation: gives detailed step-by-step operation of the feature for Ericsson-LG
Enterprise phones (LDP digital and LIP IP phones) and SLTs. In some cases a Flexible
button on the Ericsson-LG Enterprise phones can be assigned to activate the feature. In
this case, the user entries to assign the button are provided.
Conditions: explains known feature interactions and constraints related to the feature.
Programming: lists database entries that may be required for proper feature operation.
This lists are related to Station Admin programming on eMG Administration and
Programming manual. Regarding WEB admin, you directly access to the web admin and
check the programming.
Related Features: lists related topical information to aid in understanding the feature.
Hardware: lists hardware required for proper feature operation.

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
2
1.4 Buttons & Term Variations
The eMG supports proprietary digital and IP phones. The proprietary models include the LDP-
7000 series, LDP-9000 series, LDP-9200 series, LIP- 7000 series, LIP-8000/8000E series, and
LIP-9000 Series, and LIP-907x series. Each series employs similar but slightly different
designations for the buttons. Details of the buttons on your phone are provided in the User
Guide. For the purposes of this manual, several of the designations may be used. For
example, the button to handle messages is called either [MSG], [CALL BK], or
[MESSAGE/CALLBACK]. Note the fixed button names are enclosed in brackets ‘[]’ and Flex
buttons are enclosed in braces ‘{}’. In addition, some buttons have dual functions; the
[HOLD/SAVE] button places your active call on hold and stores entries you make when
assigning Flex buttons.
The description, operation and conditions attempt to use common terms such as “Voice Mail” or
“outside Line” so that a novice installer can understand the contents. The Programming and
Hardware sections however employ terms specific to the iPECS system as used in the respective
manual such as “VSF” (used for voice mail) and “CO/IP lines” for outside Lines.
Note the feature code is based on Flexible numbering plan 2
in Operation part. First check your
numbering plan ‘System ID (100)’ and for the detailed feature code about the numbering plan,
refer to Appendix on Administration & Programming manual.
1.5 eMG80 Expansion
The maximum number of TDM port can be expanded in BKSU-IE/AE. For more detailed
information about KUSIE & AE, refer to Hardware Description and Installation Manual.
1 Connect Expansion cable between BKSU-IE/AE of master and slave.
To install
2 Set TNET program.
Conditions
1 IP device should be registered to master system.
2 A WTIB can be installed in master system, not in slave.
3 ISDN clock is synchronized only in master system, so stable clock should be provided by
ISDN line of master system, not in slave.
4 eMG80N-EXPM should be installed in master system.
5 eMG80N-EXPS should be installed in slave system.

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Feature Description and Operation Manual Issue 1.6
3
2. SYSTEM
2.1 8-Digit Station Numbering Plan
Description
The system supports Station Numbering Plans from two to eight digits. The Station number
consists of a Prefix digit string and a suffix called “Add Digit”. A Prefix digit string can be up to six
(6) digits that do not conflict with the system Flexible Numbering Plan used for feature codes. The
Add Digit defines the number of digits from the Station Number that are added as the suffix to the
Prefix digits to form the Station Number. The Add Digits can be 2 digits in length using the right
most digits of the Station Number and must uniquely identify the station.
Operation
System
Conditions
Operation of the 8-digit Station Numbering Plan is automatic when configured.
1. The system employs the complete Station number, 2 to 8 digits, when sending
messages to an external device such as an adjunct Voice Mail and TAPI device such
as ez-Attendant. It is the responsibility of the 3rd party software to support the defined
Station Numbering Plan.
2. When using Keyset Admin to configure the 8-Digit Table, Prefix Usage must be
enabled in the System ID PGM 100 (Flex button 5).
3. The 8-digit numbering is configured in the 8-Digit Table (PGM 238).
Programming
System ID
Keyset Admin.
Prefix Usage (PGM 100 – Flex button 5)
8-Digit Table (PGM 238)
SYSTEM ID &
NUMBERING PLANS
Web Admin.
8 Digit Extension Table8 Digit String, Add Digit
Related Features
Flexible Station Number
Hardware

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Feature Description and Operation Manual Issue 1.6
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2.2 Account Code
Description
You may allow tracking of specific calls by entering a non-verified variable length (up to 12 digits)
identifier for a call. The identifier or “Account Code” is output as part of the Station Message
Detail Recording (SMDR) for the call as discussed in Section 2.79.This is often used to allocate
call costs to a specific account or client.
Operation
iPECS IP & LDP Phones
[TRANS/PGM]+ {FLEX} + [TRANS/PGM]+ “84” + [HOLD/SAVE]
To assign a Flex button for {ACCOUNT CODE} operation
[TRANS/PGM]+ {FLEX} + [TRANS/PGM]+ “84” + Account code (up to 12 digits) +
[HOLD/SAVE]
To assign a Flex button for {ONE-TOUCH ACCOUNT CODE} operation
1. Lift the handset.
To enter an Account Code using an {ACCOUNT CODE} button prior to placing a call
2. Press the {ACCOUNT CODE} button.
3. Dial the Account Code (up to 12 digits).
4. Press “*”, Intercom dial tone is heard.
5. Place the outside call as normal.
Or,
1. Lift the handset or press the [SPEAKER] button.
2. Press the {ONE-TOUCH ACCOUNT CODE} button.
3. Place the outside call as normal.
1. Press the {ACCOUNT CODE} button.
To enter an Account Code using an {ACCOUNT CODE} button during a call
2. Dial the Account Code (up to 12 digits).
3. Press “*”.
Or,
Press the {ONE-TOUCH ACCOUNT CODE} button.
SLT
1. Lift the handset.
To enter an Account Code prior to placing a call
2. Dial the Flex Numbering Plan code “*550”.
3. Dial the Account Code (up to 12 digits).
4. Press “*”.

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
5
5. Place the outside call as normal.
1. Momentarily press the Hook-switch.
To enter an Account Code during a call
2. Dial the Flex Numbering Plan code “*550”.
3. Dial the Account Code (up to 12 digits).
4. Press “*”.
Conditions
1. When entering an Account Code during a call, DTMF digits are transmitted to the
connected party.
2. A maximum of 1000 {ONE-TOUCH ACCOUNT CODE} buttons may be assigned in
the system.
3. If an Authorization Code is entered as the Account Code, the SMDR record will show
the station number or the index number for a System Authorization Code rather than
the user entered Authorization Code.
4. If the Forced SMDR Account Code attribute of the station is enabled, you must enter
an Account Code prior to placing an outgoing call.
Programming
Keyset Admin.
NUMBERING
Flexible Numbering Plan (PGM 106-Button 8)
STATION
Forced SMDR Account Code (PGM 113-Button 24-21)
SYSTEM ID
&NUMBERING PLANS
Web Admin.
Flexible Numbering Plan SMDR Account Code Enter
STATION DATA
Common Attributes

Forced SMDR Account Code
Related Features
Authorization Codes (Password)
SMDR (Station Message Detail Recording)
Station Flexible Buttons
Hardware

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
6
2.3 Alarm Signal/Door Bell
Description
The system can be configured to recognize the status of an external contact (normally open or
closed). The system will signal assigned iPECS IP and LDP Phones when the contact activates.
This capability is commonly employed to provide remote Alarm or Door Bell signals a user.
Assigned stations receive the Alarm Signal, either a single tone burst repeated at 1-minute
intervals or a continuous tone. The Alarm Signal may be terminated at the phone by dialing the
Alarm Reset code or, if assigned, pressing the {ALARM RESET}button. To rearm the Alarm
function, the alarm condition must be cleared and the Alarm signal terminated.
When used as a Door Bell, assigned iPECS IP and LDP Phones receive a single tone burst each
time the external contact is activated and no reset is required.
Operation
System
iPECS IP & LDP Phones
At detection of contact operation, the Alarm/Door Bell signal is sent to assigned stations.
[TRANS/PGM]+ {FLEX} + “*565” + [HOLD/SAVE]
To assign a Flex button as an {ALARM RESET} button to terminate the Alarm Signal
1. Dial the Flex Numbering Plan code “*565”, confirmation tone is received and the Alarm
Signal is terminated. If the alarm condition is cleared, the system will automatically rearm
the alarm monitoring.
To terminate an Alarm Signal, while idle
Or, Press the {ALARM RESET}button.
Conditions
1. The Alarm contacts must be “dry”, no voltage or current source connected.
2. Only iPECS IP and LDP Phones may be assigned to receive Alarm/Door Bell signals.
3. The LCD of phones assigned to receive Alarm/Door Bell signals will show “ALARM” or
“DOOR BELL” as appropriate.
4. The Alarm Reset code is also employed to terminate alarm signals from digital and IP
trunk alarms as well as Cabinet alarms.

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
7
Programming
Keyset Admin.
SYSTEM
Alarm Enable (PGM 163-Button 1)
Alarm Contact Type (PGM 163-Button 2)
Alarm/Doorbell Mode (PGM 163-Button 3)
Alarm Signal Mode (PGM 163-Button 4)
STATION
Alarm/Door Bell Attribute (PGM 113-Button 8)
SYSTEM DATA
Web Admin.
Alarm Attributes Alarm Enable, Alarm Contact Type,
Alarm/Doorbell Mode, Alarm Signal Mode
STATION DATA
Common Attributes

Alarm/Door Bell Attribute
Related Features
Door Open
Station Flexible Buttons
System Alarm Notification Control
Cabinet Alarm for UCP
Hardware
iPECS IP or LDP Phone
Alarm or Doorbell input contact, refer to Hardware Description & Installation
Manual to install.