IPshop PX0522 User manual

PX0522 User Guide 1.0
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Model: PX0522
Version 1.0
User Manual

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TABLE OF CONTENTS
Chapter1 Brief Introduction ................................................................................. 2
1.1 Apearance&Model............................................................................................. 2
1.2 System Features............................................................................................... 2
1.3 Interface&Panel ................................................................................................ 3
1.4 Default configuration ........................................................................................ 4
Chapter2 Basic Configuration.............................................................................. 5
2.1. Log on to the system........................................................................................ 5
2.2. Configure Extensions........................................................................................ 6
2.3. Trunk................................................................................................................. 7
2.4. Outbound Routers............................................................................................ 10
2.5. Inbound Routers .............................................................................................. 11
2.6. IVR (Interactive Voice Response) ....................................................................12
2.7. Record ............................................................................................................. 13
Chapter3 Advanced Configuration ..................................................................... 14
3.1. Voicemail ......................................................................................................... 14
3.2. Conferencing................................................................................................... 16
3.3. Music On Hold ................................................................................................. 17
3.4. Call Parking...................................................................................................... 18
3.5. Ring Groups..................................................................................................... 18
3.6. Call Forward..................................................................................................... 19
3.7. Time Based Rules............................................................................................ 20
3.8. Operator........................................................................................................... 21
Chapter4 Status Display ...................................................................................... 22
4.1. Call Logs......................................................................................................... 22
4.2. Register Status ............................................................................................... 22
4.3. System Info ..................................................................................................... 23
Chapter5 System Management............................................................................ 24
5.1. Network and Country ....................................................................................... 24
5.2. DDNS.............................................................................................................. 24
5.3. Management.................................................................................................... 25
5.4. Backup............................................................................................................. 25
5.5. Upgrade ........................................................................................................... 26
Chapter6 Operating Instruction .......................................................................... 28
6.1 How to link the IP PBX to the interwork ............................................................ 28
6.2 Log in to the system.......................................................................................... 29
6.3 How to make a internal call ............................................................................... 30
6.4 How to make a outbound call............................................................................ 31
Make call via PSTN trunk................................................................................ 32
Make call via VoIP trunk.................................................................................. 34
6.5 How to make an incoming call ......................................................................... 36
6.6 How to Set an incoming call to IVR based time rule ........................................ 36
6.7 Link two IPPBX in the same network ............................................................... 42
6.8 Link two IPPBX in different network ................................................................. 45

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Chapter1 Brief Introduction
1.1 Apearance & Model
This article is the user manual for PX0522 series products. It also includes
the application notes for how to use IPshop products to build a telephony system for
small office. Our IPPBX productline includes PX09XX and PX05XX, since they have
almost the same software and structure so we will use PX0522 as the demo unit on this
article. The PX05XX are available with 4 ports, respective 4xFXO or 4xFXS or
2FXO+2FXS. The PX09XX are available with 8 ports configured for FXO/FXS by 4.
1.2 System Features
IPshop series of IPPBX are embedded ippbx based on standard asterisk for
Home&SMEs, which is not only a PBX, but also as a voice mail Server, IVR server,
conferencing server. With 4 or 8 analog interface which can be configured as FXS or
FXO
ports (made in factory), and 1 Wan and 1Lan with router function. With excellent echo
cancellation function, it can meet most of the customers’ requirement.
•Based on Asterisk
•Configuration by Web
•Built-in SIP/IAX Server
•Static/DHCP/PPPoE network access
•Codec: G.711-Ulaw, G.711-Alaw, G.726, G.729, GSM, SPEEX
•SIP/IAX Trunk(use with VoIP Trunk operator)
•Zap Trunk(Use with PSTN)
•SIP/IAX Extensions(connect with IP Phone)
•Zap Extensions(connect with Analog Phone)
•Voice Mail Server
•Flexible Dial Plan
•Call Conference
•IVR Server
•Music On Hold
•Call Logs
•Support IP Phone with Key function
•FAX T.38
Other basic function:
1. Three way calling
2. Call Forward(on Busy or on Unanswered Call or on Unregistered
Extension)
3. Call Hold
4. Call Transfer
5. Call Waiting
6. Caller ID

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1.3 Interface&Panel
1) Interface
•8 * Analog Ports can be FXO or FXS (RJ11)
•1 * USB Interface(optional)
•1 * SD MMC Interface
•2 * Network Interface (RJ45)
•1 * Power port(DC 12V 2A)
•1 * Reset Button
2) LED Indicator Panel
Mark Function Status Description
On Power On
PWR Power Status Off Power Off
On System working
SYS System Status Off System failed
Blink Connected/flow
WAN WAN Status Off No connection/flow
Blink Connected/flow
LAN LAN Status Off No connection/flow
On MMC Connected
MMC SD card Status Off MMC failed
On USB Connected
USB Optional (like MMC) Off USB failed
Red FXO
Green FXS
1-8 FXO/FXS status
Off Failed

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3) Hardware
•32bit embedded RISC DSP
•256MB Onboard Nand Flash
•2MB Onboard Nor Flash
•64MB Onboard SDRAM
•2GB MMC/SD Storage
4) environmental requirements:
•temperature: -10 °C -45 °C
•Storage temperature: -30 °C -65 °C
•humidity: 10-80% no dew
•Power: AC 100~240V
5) Packing List
•IPPBX 1 Unit
•Power Adapter 1 Unit
1.4 Default configuration
1. Wan port IP address: http://192.168.1.100:9999
2. Lan port IP address: http://192.168.10.100:9999
3. Web GUI username: admin
4. Web GUI password: admin
The system advice to change default password at first login (or until changed). This is
important to avoid hacker attempts and/or non-intended access to the system and
telephone account.

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Chapter2 Basic Configuration
2.1. Log on to the system
After connecting the IP PBX to the local area network. Launch the web browser on a
computer which is in this local area network. Enter the IP address for the system (Wan
port IP address http://192.168.1.100:9999, Lan port IP address http://192.168.10.100:
9999 ) . The start web page will appear like this:
Enter Username and password (default username is admin, password is admin), then
click “login”. Once the login is successful, the home page will be display:
Noted: you have to add a network segment same with the Wan ports if your PC is not
at 192.168.1.***.
With the WEB-GUI, you can configure extensions, conference, voicemail, Dial
Plan and etc. Each page of the GUI has three columns:

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The left column present all the options tab that you can program the system. Click the
tab to go to setting page of different options.
The middle column contains the primary content for each page.
The right column of the user interface contains Tooltips. This area provides brief
description for any options of the GUI
The home page is used for logout, Reboot and Factory Defaults.
•Logout: To log out the WEB GUI.
•Reboot: Reboot the IP PBX system
•Factory Defaults: Restore all settings to factory default.
•Activate change: Made the change active for the current configuration after you
make a configuration on some page.
2.2. Configure Extensions
Click the Extension tab and you will see the extensions setting, your created users are in
this page. There are 30 users in your extensions list as default setting, you can add new
extensions or remove the existing extensions.
Extensions Setting include:
•Extension The extension is assigned to the defined user.
•Name The full name of the individual assigned to this extension.
•Password The password is used to Extension registered
•VM Password The password is used to access voicemail for the specified
Extension
•E-mail Set the user’s E-mail
•Caller ID Identifies the Caller ID presented when the listed extension dials out
•Analog Phone A drop-down menu is available to identify the analog phone port which
this extension will access.
•Dial Plan You can choice dial plan based on the extensions’ need, this option
references the Dial Rules option on the left tool bar.
There are also several advanced extension options available. The advanced options
establish the connections from the listed extension to other systems within the IPPBX

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system server. These advanced options include the following:
•Voicemail The extension support voicemail
•SIP The extension support SIP protocol
•IAX The extension support IAX protocol
•Call Waiting The extension support Call Waiting function
•3-Way Calling The extension support 3-Way Calling functions
•Codecs Click here, you can set the extension’s codec (default support: alaw, ulaw
and G.729).
2.3. Trunk
If you want to make external call, you must register with a Trunk in order to connect to
the Public Switched Telephone Network (PSTN) or other VoIP service provider. Through
the web page you can add a trunk.
There are three Trunk categories: Analog Trunk, VoIP Providers, Custom VoIP Trunk.

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•Analog Trunk Select the Analog radio button to define the analog ports you have
access to as a service provider. This will give you the ability to place calls through the
IP PBX utilizing analog lines. The analog ports available will be displayed when you
select this option. Choose one or more analog ports by selecting their associated
checkbox. You will not be able to create an analog service provider if you do not have
any analog ports available.
•Custom Trunk The Custom VoIP option allows you to create a custom VoIP
definition.
To create the custom VoIP provider definition you will need to complete the following:
•Comment The comment field should be used as the name of the custom VoIP
definition
•Protocol Specify either a IAX or SIP protocol
•Register Enable/Disable server register. Registering is not required for all providers
•Host The IP address of your service provider
•Username The user name associated with your provider account
•Password The password associated with your provider account

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Once you have added a VoIP Trunk it will appear on the list of Trunk on the Trunk
page. There is an Options drop-down list associated with each Trunk listing. The Options
drop-down list allows you to edit or delete the Trunk definition, as well as further refine
the definition by choosing several advance options. Select either Codecs or Advanced to
further refine the definition.
•Codecs Codecs provide the ability for your voice to be converted to a digital signal
and transmitted across the internet.
•Advanced The following advanced options are available to further refine your trunk.
•Trunkname Specify a trunk name if you want to refer to the service provider definition
as something other than specified in Comment.
•Insecure This option specifies how connects to a service provider (host) should be
handled. Valid options are very/yes/no/invite/port. (Default is “very”)
•Port The register request is sent through the port. (Default is SIP:5060,IAX:4569)
•Caller ID The caller ID will be set to the value specified in this field
•Fromdomain Sets default from: domain in SIP messages when acting as a SIP client.
•Fromuser Sets default from: user in SIP messages when acting as a SIP client
•Contact Specifies a primary extension for call routing

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2.4. Outbound Rules
The Dial Rules tab on the left toolbar allows you to use basic pattern matching to
differentiate outbound calls and route them accordingly (create different DialPlan).
Click on Add a Dial Rule to define a new DialPlan. The following dialog will be displayed.
A DialPlan is comprised of the following items:
•Rule Name Set a rule name
•Place this call through Select a Trunk through which the call should be made
•Analog fallback Select a Analog fallback
•Dialing Rules The Dialing Rule gives you the ability to use basic pattern matching to
differentiate calls and route them accordingly. For instance, if a number begins with
256 followed by 7 or more digits, that would define a call within the state of Alabama.
If a call began with 9 followed by 7 digits, it would be a local call that probably didn’t

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require a long distance charge. Instead of adding a rule for every extension or phone
number you call, specify the pattern in this rule similar to the example.
•Define a custom pattern Set a custom pattern by yourself.
N Any digit from 2 to 9
Z Any digit from 1 to 9
X Any digit from 0 to 9
. Any number of additional digits
Example: “_9ZNXXX.” mean first number is 9, second number is any digit
from 1 to 9, third number is any digit from 2 to 9 and each “X” is any digit from 0
to 9. The “.” is more.
•Strip This option gives you the opportunity to remove specified digits from the call
being dialed and replace them with the digits needed to make the call. You can also
prepend digits to the beginning.
2.5. Inbound Rules
The same pattern-matching logic used for processing outbound calls can also be
employed for inbound calls. The two defaults define routing based on whether an
incoming call matches or doesn’t match a pattern you define.

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There are only a few options you need to configure
•Route Make a selection from the drop-down list to choose how the calls will be
routed. You can select from All Unmatched Calls or Calls which Match.
•From Provider Select from the list of providers which you previously configuration
•To Extension The previously configuration extension which should receive the call.
2.6. IVR (Interactive Voice Response)
Through the web page, you can create Interactive Voice Response (IVR). IVR are
designed to allow for more efficient routing of calls from incoming callers.
Voice menus are constructed depending on your needs. Just like your business you
need to create the solution best suited to your customers.
•Name Set a IVR name
•Extension Set a IVR connect number
•Welcome Massage Select a welcome massage voice from record
•Dial other Extensions Enable/Disable allow dial other extensions.

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2.7. Record
In the event that one wants to record custom menu prompts for the IP PBX, which
can be used in a IVR, the Record may be used.
A list of previously recorded menus is displayed. Here, the user may modify several
options
•Record Again Clicking this button allows the user to make another attempt at
recording and replacing an existing custom sound file
•Play Clicking this button brings up a dialog entry box to allow the input of an
extension that System will dial and play the prompt over
•Delete Clicking this button will delete the selected prompt There are two options
under “Record a new voice”
•File Name This text entry box specifies the saved name of the file that is to be
recorded.
•Extension Used for Recording This drop-down select box allows the user to choose
which extension will dial to wait for the user to speak the prompt

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Chapter3 Advanced Configuration
3.1. Voicemail
Voicemail is an option available for every extension in the IP PBX system. The
relationship between the extension and the voice mail is established in the User
Extension section of the GUI. You can configure the voicemail through this page.
Standard configuration information is also present, allowing you to confirm the
extension used to check messages as well as general parameters such as the following:
•Extension for Checking Messages This option defines the extension which Users
call in order to access their voicemail account.
•Max greeting(Seconds) With this option, you specify the maximum amount of
time available to record your voicemail greeting.
•Attach recordings to e-mail Enable/Disable send recording file to you email by
attachment
•Dial “0” for Operator Callers who are sent to voice mail can press “0” for the
operator and be transferred either during the voice mail salutation, or after
recording the message. If this option is not enabled, a caller’s pressing “0” will be
ignored.
There are several options that can be specified to define the voicemail message in the
system.
•Message Format This option gives you the ability to choose the format in which
messages will be mailed.
•Maximum Messages The maximum number of messages per voice mail box is set
here.
•Maximum Message Time The maximum duration of a message left by a caller is set
here.
•Minimum Message Time The minimum duration of a message is dictated here.
There are several playback options that can be specified.
•Say Message Caller-ID The Say Message Caller ID option reads the caller ID before
the voice mail message is played.

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•Say Message Duration This option identifies exactly how long the message lasted.
•Play Envelop The envelope provides the date, time, and caller ID related to a voice
mail.
•Allow Users to Review This option provides incoming callers the option to review their
message before it is saved and can be played back by the owner of the voice mail
extension. Standard. options are presented to you, allowing you to discard the
message or re-record it if you aren’t happy with it.
Voicemail to email set:
SMTP setting
•SMTP server The IP address or hostname of an SMTP server that your IP PBX may
connect to, in order to send e-mail notifications of your voicemail; eg:
mail.yourcompany.com
•Port The port number on which the SMTP server is running; generally port 25.
•Enable SMTP Authentication if your SMTP server needs Authentication, please
enable SMTP Authentication set, and configure the follow information:
•Username input username of your email.
•Password input password of your email.

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Email setting
•From Set the from email
•Subject Set the email title
•Massage Input the matter in your email.
3.2. Conferencing
Every company reaches the point of needing more people on a call than it can
effectively include through three-way calling. conference bridges allow you to include
more people as well as project a professional image.
The configuration of the conference room and standard features is very
straightforward. The conference room use default extension 900 , but you can always

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change it to any extension number you want. After establishing the extension for the
room, you need to specify the password settings for the conference. Assign the PIN
Code used by participants to enter the conference as well as the Administrator PIN Code
used by the moderator of the conference to open the conference room.
3.3. Music On Hold
•List of Music On Hold Display Music On Hold class list
•Class Set Music On Hold class name
•Music Select music. (you can replace music file through the update page.)
•Enter The Music File Name Set you want upgrade music file name.
•TFTP Server IP address Set the TFTP server IP
•Select Music directory Select directory that you want saved music file.

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3.4. Call Parking
•Extension to Dial for Parking Calls: Set Call Parking number
•What extensions to park call on: Set the Call Parking get number (eg: 701-720)
•Number of seconds a call can be parked for: Set the second call time
•Pickup Extension: Set Pickup Extension
•Timeout for answer on attended transfer: Set the answer timeout value.
3.5. Ring Groups
You can configure Ring Groups through the web page
Define Ring Groups to Dial more than one extension
•Name Set a Ring Group name

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•Strategy There is a drop-down list, you can choose Ring all or Ring in order.
•Ring Group Members Add Ring Group member from Available channels. If the Ring
Group no answered you can choose to:
1 Goto Voicemail of this user
2 Goto an IVR menu
3 HangUp
3.6. Call Forward
•List of Forward Call Forward extensions are listed in the table.
•New Forward Create a new Call Forward
•Extension Select a need to call forward extension
•State Set state of the extension.(Disable, Always, Busy, No answer)
•Select forward extension Select a call forward to extension
When you select “Forward a Outside Number” the follow page will be displayed.
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