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Iridium Pilot User manual

www.iridium.com [email protected] toll free: +1.866.947.4348 phone: +1.480.752.5155
Quick Start Guide
Read Installation Guide, User Manual and all safety information before
installing or using Iridium Pilot™. Failure to do so can result in serious injury
or death. The User Manual contains important warranty terms, limitations,
exclusions and terms and conditions that govern Iridium Pilot use.
08/12
PQSG1201
© Copyright 2012 Iridium Satellite LLC. All rights reserved. Iridium is a registered mark of Iridium Satellite LLC. and its aliates. All other registered
marks, trademarks, service marks and logos are property of their respective holders. Information is subject to change without notice.
Only one communications company connects the entire globe
Iridium commands the world’s furthest reaching network, making it the only truly global
communications company with solutions that span from pole-to-pole. Iridium voice and data
products provide superior communications solutions that allow global companies, government
agencies and individuals to stay connected everywhere. With a unique, global ecosystem of
partners, Iridium continues to create new, high-value capabilities that are leading the world
into a new era of communication.
www.iridium.com
INSTALLATION COMPONENTS & PARTS LIST:
1. Iridium Pilot Unit includes the following parts:
A. Above Decks Equipment (ADE)
B. Mounting bracket (optional accessory included, if purchased)
C. Below Decks Equipment (BDE)
D. ADE/BDE cable (20 m and 50 m cable available)
E. BDE power supply unit: the AC power supply unit (PSU) provides power to the BDE
F. Iridium Pilot accessory CD
G. SIM card
WARNING
Exposure to radio frequency energy (RF) from the antenna may cause thermal injuries including
tissue damage from increased heating and body temperature. Do not substitute any antenna for the
one supplied or recommended by the manufacturer or radio dealer. Substitution of antennas could
cause exposure to excess radio frequency radiation which could result in serious injury or death.
WARNING
To avoid interfering with blasting operations, turn your device OFF when in a “blasting area”or in
areas posted:“Turn o two-way radio.” Obey all signs and instructions. Failure to do so could result in
serious injury or death.
Blasting Areas
C
E
DFSIM card, reset button
and on/o switch are
located behind panel
A
B
Required Tools for Installation:
1. User supplied mast
2. Windows compatible computer
3. Ethernet cable (installer/customer provided)
4. RJ11 telephones
5. Slotted and Phillips screw drivers
6. Hammer and center punch
7. Power drill and associated bits
8. Wire cutters
9. Wire strippers and terminal lug crimper
10. RJ-45 crimp tool
11. Electrical tape
WARNING
Exposure to radio frequency energy (RF) from the antenna may cause thermal injuries including
tissue damage from increased heating and body temperature. Keep everyone at a safe distance from
the antenna when the system power is ON. Personnel must maintain a minimum separation distance
of 1.0 m from the unit and installers must place ADE transmitter in a manner to maintain minimum
spacing requirement. Failure to do so could result in exposure to radio frequency energy (RF)
transmitted from the ADE that could result in serious injury or death.
R
a
d
i
a
t
i
o
n
H
a
z
a
r
d
1.0 m (3.3 ft.)
Unobstructed view of sky all directions
Unrestricted area for obstructions
8.0 m (26.2 ft.)
2.0 m (6.6 ft.)
8.0 m (26.2 ft.)
No metallic or concrete
obstructions in
grey shaded area
Minimize
obstructions
Minimize
obstructions Description Minimum Distance
from Antenna
within 0˚- 180˚ of the 1.0 m (3-3 ft.)
antenna elevation range
S-band (-10 cm/ 3 GHz) radars
Radar Power Min distance at 15˚ Min distance at 60˚
vertical separation vertical separation
0-10kW 0.4 m (1.3 ft.) 0.4 m (1.3 ft.)
30kW 1.0 m (3.3 ft.) 0.5 m (1.6 ft.)
50kW 2.0 m (6.6 ft.) 1.0 m (3.3 ft.)
X-band (~3 cm/ 1 GHz) and C-band (4-8 GHz) radars
Radar Power Min distance at 15˚ Min distance at 60˚
vertical separation vertical separation
0-10kW 0.8 m (2.6 ft.) 0.4 m (1.3 ft.)
30kW 2.4 m (7.9 ft.) 1.2 m (3.9 ft.)
50kW 4.0 m (13.1 ft.) 2.0 m (6.6 ft.)
Minimum distance from S-band & X-band RADARs
Oset Distances from other Communications &
Navigation Equipment ADE Location Priorities
Keep clear of sources of interference, such as the ship’s RADAR, high power transmitters
or other satellite communications terminals.
Place the ADE transmitter in a manner to maintain the minimum spacing requirement of
1.0 m from the antenna to personnel.
STEP 1: LOCATION FOR ADE
Conduct a visual survey to determine the best location for the ADE. The ADE
needs clear exposure, in all directions, to the sky to avoid interference.
STEP 2: INSTALL THE ADE STAND MOUNTING
Note: You can use the ADE shipping container as a temporary
platform to support the ADE and provide clearance for the connector
and cable by cutting small hole on the cardboard box.
Connect the 9-pin circular connector on the interface cable to the
ADE receptacle on the bottom of the ADE. Elevate the ADE to the
approximate intended install height and use a temporary platform
to hold the unit. Orient the grounding lug on the bottom of the
ADE towards the stern of the vessel. Route the interface cable
along the deck to a location where Mains power is available. Tape
the cable to the deck to reduce any trip hazard during the
temporary operation of the system. A suitable mounting bracket
or mast needs to be procured or fabricated to support the ADE.
Recommended stand mounting
Note: Ship-side mount may dier from the example shown. Neoprene bonded stainless steel washers are
included to protect the anti-corrosion coating on the stand and to prevent galvanic corrosion of the assembly.
316 stainless steel hardware is recommended for installation.
1. Take care when transporting the radome (1) and stand (2) so as not to damage the
corrosion resistant coatings.
2. Place an isolation gasket (3) onto the ship’s mounting post (8).
3. Place the stand (2) onto the isolation gasket, with the slotted side facing down.
4. Slide a neoprene bonded isolation washer (5) onto an M10 hex head bolt (4), with its metal side
contacting the bolt.
5. Slide this bolt assembly through the slot in the stand then through the hole
in the ship’s mounting post.
6. Slide on another isolation washer with the rubber side facing the mounting post.
7. Thread on a jam nut (6) nger tight.
8. Thread on a hex nut (7).
9. Repeat steps 4-8 for the remaining three bolts.
10. Tighten the jam nuts using 10-12 ft-lbs of torque.
11. For all four bolts: preventing the jam nut and bolt from turning, tighten the hex nut against
the jam nut until they lock, taking care not to overtighten.
CAUTION
Damage to the paint coating may allow rust to the ADE which could result in failure of the ADE.
This in turn could cause disruption in operation of the Iridium Pilot device or danger from a falling
unit. Avoid damaging the paint coating. If damage occurs, re-apply appropriate anti-corrosion paint.
Failure to do so could result in serious injury or death.
WARNING
ADE must be properly mounted and secured to vessel. Failure to do so could result in detachment of
the unit, causing disruption in operation of the unit, or danger from a falling unit, which could result
in serious injury or death.
3
4
5
1
9
APPLY ANTI-SEIZE
COMPOUND HERE
11
10
9
9
STEP 3: INSTALL THE ADE RADOME
MOUNTING
Note: Grounding lug on radome base must be facing stern. Align
ship-side mount so that the mounting bolt holes form a diamond
pattern with a single hole facing forward and aft.
1. Place an isolation gasket (3) on top of the stand.
2. Route the power/data cable (not pictured) through
either the bottom of the stand or through its side hole,
up through the top hole in the stand. Plug the cable into
the connector on the bottom of the radome.
3. Place the radome onto the stand, with the arrow on the
base pointing toward the bow.
4. Slide a lock washer (9) then an isolation washer (5) onto an M10x30 mm hex head bolt (10).
The metal side of the isolation washer should face the lock washer. Apply anti-seize compound
(12, not pictured) to the bolt threads.
5. Slide the prepared bolt up through the stand, and nger tighten into the dome array.
6. Repeat steps 1 and 3 for the remaining three bolts.
7. Tighten the four bolts using 10-12 ft-lbs of torque.
8. Attach ground cable between two lock washers (9) on the 20 mm M10 bolt (11) and
tighten into ground post.
4
5
5
STEP 4: CONNECT THE ADE/BDE CABLE
The interface cable has a waterproof circular connector that connects to the ADE and a shielded
RJ-45 connector that connects to the BDE. Since the BDE side is much smaller it makes sense to pull
the cable from the ADE towards the BDE. Once the ADE site is known a BDE location must be selected
that is within 20 or 50 meters, accounting for the path through the cable chase. Drill the necessary
hole to route the cable to the interior of the vessel. The cable should be pulled with the RJ-45
connector installed since it has been tested in previous steps. Use care and install a pull string that
attaches to the cable jacket and does not place stress on the connector. Use electrical tape to protect
the RJ-45 during the pull operation. Leave just enough service loop at the ADE and store any excess
cable in the cable chase or near the BDE.
STEP 5: INSTALL THE BDE
The Below Decks Equipment (BDE) should be located within 20 or 50 m of the ADE and mounted with
the cable connectors pointing downwards on a at vertical surface (wall) which is sheltered from the
elements. The wall must be able to support the weight (1.35 kg, 3 lbs) and have adequate space for
the unit that is 250 mm (9.8 in.) x 190 mm (7.5 in.) x 55 mm (2.16 in.).
1. Layout the locations for the mounting screws, 3 total. The BDE is mounted with the connector
edge facing down.
Note: Use the template in the appendix of the Pilot Installation Guide as a guide for correctly drilling
the mounting holes.
2. Drill and tap holes for M4 ange style mounting screws.
Note: Alternative screws or screw / washer combination may be used. Flange must t into
a 4.5 mm (.18 in.) hole.
3. Hold and screw the BDE against the wall.
4. Remove the SIM cover (retain).
5. Switch the ON/OFF switch in to the OFF position.
6. Remove installation cover from bottom left hand corner of BDE (retain cover and screw).
7. Connect internal cables:
• Fit power feed from the ship’s DC buss or from the supplied PSU to power
connector on BDE, use strain relief provided within BDE. The power LED should light Amber.
• Fit cable from ADE to BDE, use strain relief provided within BDE.
8. After checking that all the connections are securely made and have strain relief, replace and
fasten the installation cover.
Above Decks Equipment
Interconnect Cable
50 metres (optionally 20 m)
WARNING
The Below Decks Equipment (BDE) contains low voltage that may cause serious injury if opened or not
grounded. Ensure the unit is properly grounded before operation and do not, under any conditions,
open or dismantle the BDE. Failure to follow these instructions could result in serious injury or death.
Shock Hazard
STEP 6: CONNECT BDE TO PHONE AND ETHERNET
Connect an Ethernet cable from the BDE “Data”port to the RJ-45 connector on the lap top computer.
Connect the RJ-11 cable from “Voice 1” on the BDE to the “Normal” handset.
Data
Connection
Insert SIM Card
Slide Locking Tab
Voice
Connections
User Supplied
Computer
and
EthernetCable
Captain’s Phone
& 2 m RJ-11 Cable
Crew’s Handset
& 2 m RJ-11 Cable
Optional
Handset
Below Decks Equipment
STEP 7: INSTALL SIM CARD
1. Remove SIM cover (retain somewhere safe) and ensure ON/OFF switch is in OFF position.
2. Insert an IOP provisioned (898816777xxxxxx) SIM card and slide the locking tab across.
Note: If the SIM card is removed or unlocked during operation any voice or data calls will be
terminated immediately.
3. Power on and replace the SIM cover.
Insert OpenPort SIM Card
Slide Locking Tab
STEP 8: POWER ON BDE
On the BDE, press the on/o Power Switch located under the SIM cover. The system
authentication will occur and the ADE will automatically establish a link with the Iridium network.
Note: 90-120 seconds should be allowed for this authentication and sync process to complete.
Reset Button
Provisioned lines will
illuminate green
SIM
STEP 9: CONFIRM LEDs
The status LEDs on the BDE should light as follows:
Power = Green
Status = Amber or Green with software version AO12001.
Signal = Green
GPS = Green
STEP 10: CONNECT TO STATUS PAGE
To access the Iridium Broadband Subscriber Unit (IBSU) Web Pages:
1. Connect a PC to the data port on the BDE.
2. Open the web browser and in the web browser address window, type: http://192.168.0.1.
Note: The default IP address is assigned to the IBSU at the factory. The IP address can be changed if
there are multiple IBSU’s at a single site. If this has been done, then type in the new IP address. To reset
the IP address back to the default (192.168.0.1), press the network reset button on the BDE.
3. Select “Login”for administrator level diagnostics. The guest login is the default login. The admin
login is only to be used for conguration. Type in the user name and password specied by
Iridium. Call your Service Provider if login fails.
4. Select the “Status” link to link to the Status page.
5. Conrm conguration is in operation.
6. We recommend that you run the Site Survey Tool (SST) to conrm proper installation.
See the Iridium Pilot User Manual for more information.
STEP 11: PLACE A TEST CALL
Using the normal handset connected to the“Voice 1”port on the BDE place a call.
1. Ensure the SST software has been stopped.
2. Lift the receiver and listen for a dial tone.
3. Dial the country code, area code and phone number of a phone that can be used for voice
quality testing. Don’t forget to press the # key to initiate the call.
4. When the call is answered verify there is intelligible voice in both directions.
5. If any issues are detected, hang-up and attempt the call again. If the problem persists,
attempt a call to an alternate test number preferably in a dierent exchange (dierent
provider) from the initial attempt.
6. If after all of these attempts there is still an issue consider the following:
• Clear voice from the Iridium Pilot unit to the landline and garbled voice in the other
direction is typical of local ship interference disturbing the down-link signal.
• If the clear voice is from the land-line side and the Iridium Pilot side is garbled then there is
likely another issue and you should consult the trouble-shooting section of the User Manual.
• If the call is not clear in either direction then there could be an interference issue.
An alternate location should be considered.
• If the call fails to connect go to the trouble-shooting section of the User Manual.
Note: Voice quality of the Iridium Pilot network is characterized as narrow band telephony.
Signicant voice compression is used in transporting voice and it can sound slightly degraded from
a typical mobile telephone call.
REGULATORY INFORMATION
FCC Declaration for 9701
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment O and On, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modications to this device not expressly approved by Iridium Satellite LLC may void authority granted
under the rules of the Federal Communications Commission to operate this device.
Industry Canada
This product is compliant with Industry Canada RSS-102 for RF Exposure.
The 9701 BDE is a Class B digital apparatus and complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
EU Regulatory Conformity
Iridium Pilot complies with the essential requirements & other relevant provisions of the EC Directives
1999/5/EC and 73/23/EC as amended by 93/68/EC.

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