IRIS Touch 600 User manual

IRIS Touch 600
Range Dialler
Installation Manual
Version 1.3

The information contained is supplied without liability for any errors or
omissions. No part may be reproduced or used except as authorised by contract
or other written permission. The copyright and foregoing restriction on
reproduction and use extend to all media in which the information may be
embedded.
© 2012 Chiron Security Communications Ltd

IRIS Touch 600 Range Dialler Installation Manual
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Contents
1. Introduction..................................................................................................1
1.1. About this manual…...........................................................................1
1.2. Overview............................................................................................2
1.3. System specifications.........................................................................3
2. Before you start…........................................................................................4
2.1. Package contents...............................................................................4
2.2. Pre-requisites.....................................................................................4
3. Indicators.....................................................................................................5
4. Installation for PIN alarms............................................................................6
4.1. Installation..........................................................................................7
4.2. Configuration......................................................................................8
4.3. Post configuration tests......................................................................8
5. Installation for use with Galaxy panels.........................................................9
5.1. Installation..........................................................................................9
5.2. Configuration......................................................................................9
5.3. Post configuration tests....................................................................11
5.4. Trouble reporting..............................................................................11
5.5. Alarm panel management................................................................11
6. Installation with Texecom panels...............................................................12
6.1. Installation........................................................................................12
6.2. Configuration....................................................................................12
6.3. Post configuration tests....................................................................13
6.4. Alarm panel management................................................................13
7. Relay outputs.............................................................................................14
8. Troubleshooting.........................................................................................14
Appendix A –Installation photo/screen shots...................................................15
Appendix B –Specification...............................................................................16

IRIS Touch 600 Range Dialler Installation Manual
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1. Introduction
1.1. About this manual…
This manual is designed to help you, the Installer, with the installation process
for the IRIS Touch alarm dialler. We recommend that you read through this
manual, in its entirety, before you visit the customer’s site and begin the
installation.
Please note:
For fire alarm installations that must conform to European standard EN54-
21 please make sure the installation conforms to the requirements set out
in Chiron’s installation guide “IRIS Touch Range Dialler Installation Guide
for EN54-21 Compliant Fire Applications”.
For installations that must conform to the requirements of the UK specific
standard LPS1277 make sure the installation conforms to the requirements
set out in Chiron’s installation guide “IRIS Touch Range Dialler Installation
Guide for LPS 1277 Compliant Applications”.

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1.2. Overview
The IRIS range of alarm diallers allow users to migrate intruder alarm systems
away from traditional PSTN communications to IP based and/or wireless
networks, without the need to upgrade or replace the alarm system.
The majority of intruder alarm systems which are configured to make alarm calls
to a central monitoring station use the traditional PSTN analogue network as the
communications path. However, PSTN is becoming increasingly unsuitable as
users move to IP and Voice over IP (VoIP) for their fixed networks or rely purely
on mobile (GSM and GPRS) communications. In addition most PSTN service
providers are migrating to VoIP networks, so in the not too distant future PSTN
lines may be withdrawn.
The IRIS dialler range is unique in offering a quick and cost effective way to
interface any existing alarm system to alternative networks such as GSM,
Ethernet and GPRS. As a result of the flexibility and power of IRIS it has
become the IP transmission system of choice for Monitoring Centres across
Europe.
The IRIS 600 series is a PCB format unit intended to be used in the following
situations:
The alarm panel can communicate with the IRIS card via a serial/RS485
interface on the IRIS. This includes panels such as Honeywell Galaxy and
Texecom Premier.
The requirements for alarm signalling is limited to 4 pin inputs, for example,
fire systems or cash machines.
There are two diallers in the range:
IRIS Touch 620 - Ethernet
IRIS Touch 640 - Ethernet & GPRS
The IRIS Touch dialler should be located within the alarm panel tamper
protected enclosure and powered from the alarm panel battery backed power
supply.

1.3. System specifications
Feature
IRIS Touch 620
Ethernet
IRIS Touch 640
Ethernet &
GPRS
Serial data connection for direct connection
to alarm panel


RS485 data connection for direct
connection to alarm panel


Alarm transmission and panel
upload/download via serial or RS485
connection


Support for SIA (1-3), Contact ID, and
Scancom (Fast Format)


Secure polling (monitoring) over Ethernet


Secure alarm transmission over Ethernet


Pin inputs for alarm messages over
Ethernet
4
4
Configuration and diagnostics over
Ethernet


Secure polling (monitoring) over GPRS

Secure alarm transmission over GPRS

Pin inputs for alarm messages over GPRS
4
Configuration and diagnostics over GPRS

Relay contact outputs
2
2
Pin inputs for alarm messages over SMS
4
USB port for local configuration


9-30V DC power from alarm panel



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2. Before you start…
2.1. Package contents
In this package you should have the following components:
Main dialler PCB with four self-adhesive feet
Ethernet cable (cream) for connection to IP network.
Antenna for GSM/GPRS. (Ethernet & GPRS only.)
Installation manual.
2.2. Pre-requisites
Prior to installation, you must ensure you have the following:
If the installation is in a residential environment, you will need to fit
inductors to the input cables of the dialler in order to ensure compliance
with EMC Class B emissions requirements. Suitable inductors can be
obtained from Chiron.
The IP address for the Monitoring Centre.
Confirmation that the Monitoring Centre is set up and ready for the account
number or name to be used for this IRIS dialler.
The type of IP address (either automatic or fixed) for the installation site. If
the site has a fixed IP address, you should get this information from the
customer in advance, together with the Gateway Address and the Subnet
Mask for the IRIS dialler.
An additional long Ethernet CAT5 cable, in case the installation site
requires one longer than that supplied with the IRIS dialler. Cable lengths
up to 100m are allowable.
A SIM card enabled for GPRS with the PIN code clear. (Ethernet & GPRS
only.)
The GPRS Access Point Name (APN) of the SIM card provider. Some
networks also require a User Name and Password which can also be
obtained from the SIM card provider. (Ethernet & GPRS only.)

3. Indicators
The IRIS Touch diallers have LED indicators [1] that have the functions
described below:
Name
Function
ETH
On when Ethernet connected and synchronised
GPRS
On when GSM registered. (Ethernet & GPRS only.)
POLL
On when successfully polling with Monitoring Centre.
Note: Flickers Off to show each poll.
SERIAL
0.2s On, 0.2s Off - to show not communicating with panel.
1.5s On, 1.5s Off - to show dialler not configured.
0.1s On, 0.9s Off - to show normal communications.
SYS
Flashes 0.5s On, 0.5s Off to show dialler operational.

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Reference ground
pins
Pin inputs
1
4
4. Installation for PIN alarms
The IRIS Touch dialler has PIN inputs that can be used to generate alarm
messages. These can be:
Text messages via SMS. ((Ethernet & GPRS only.)
SIA alarm messages over IP to the Monitoring Centre.
Fast Format alarm messages over IP to the Monitoring Centre.
Note: These pin alarm inputs can also be used when the dialler is directly
connected to an alarm panel via the serial or RS485 connections.
Each PIN input [5] is designed to be connected in a loop via an open/close
contact source from an alarm panel, or other device, to a reference ground PIN
[6] available on the IRIS dialler, as shown below:
Opening the contact (i.e. loop is open circuit) generates an alarm signal.
Closing the contact generates the equivalent restore signal.

4K7 Resistor
15K Resistor
1
4
Reference ground
pins
Pin inputs
It is also possible to link the contacts to the IRIS dialler via sense resistors so
that an open or short circuit tamper on the loop can be detected and the
Monitoring Centre alerted. In this case the connections should be made as
shown below:
Note: For this feature to work correctly it is essential that the resistors are
connected at the contact end of the loop and not the dialler end. The Monitoring
Centre must also enable the monitoring of this facility on the dialler within the
IRIS receiving system.
4.1. Installation
Use the following procedure to install the IRIS Touch dialler for PIN alarms:
1. Install the IRIS Touch dialler inside the existing alarm panel enclosure and
fix with the self-adhesive feet.
2. Plug the Ethernet cable (cream) between the socket [2] on the IRIS Touch
dialler and the local IP router or socket that has been allocated for the IP
connection.
3. Connect the antenna to the PCB [3]. (Ethernet & GPRS only.)
4. Fit the SIM card [4]. (Ethernet & GPRS only.)
Power must not be applied to the PCB while the SIM card is being
fitted or removed or it may be damaged.
5. Connect the power from the panel’s battery backed supply to the IRIS
Touch power connection terminals [7].

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Check the following:
The Ethernet LED is on steady to show that the Ethernet is connected.
The GPRS LED goes steady to show that the GSM is registered. (Ethernet
& GPRS only.)
4.2. Configuration
Configuration is performed by using the virtual touch screen within Chiron’s IRIS
dialler configuration software running on a PC or Laptop which is connected to
the dialler via the USB interface. This screen gives access to the Installation
Wizard that guides you through the setup process. It is necessary to enter a pin
number, which is set by default to “111111”. It is strongly recommended that this
pin number is changed from the default, which is an option available in the
Settings menu.
If monitoring of tamper is required, this must be enabled on the dialler, which
can either be done in the Installation Wizard for all inputs in use, or for each
input individually in the Settings menu.
The default SIA messages for each PIN are shown below:
Pin
‘Set’ message
‘Restore’ message
Meaning
1
NBA01
NBR01
Burglary alarm/restore
2
NFA02
NFR02
Fire alarm/restore
3
NQA03
NQR03
Emergency alarm/restore
4
NOP04
NCL04
Open/close
These can be changed from Dialler Configuration software if required.
4.3. Post configuration tests
Carry out tests on all the alarm inputs to make sure the Monitoring Centre
receives the signals correctly.
If using GPRS backup, disconnect the Ethernet cable and check that the signals
are still received correctly.

5. Installation for use with Galaxy panels
5.1. Installation
Use the following procedure to install the IRIS Touch dialler for use with Galaxy
panels:
1. Install the IRIS Touch dialler inside the existing alarm panel enclosure and
fix with the self-adhesive feet.
2. Plug the Ethernet cable (cream) between the socket [2] on the IRIS Touch
dialler and the local IP router or socket that has been allocated for the IP
connection.
3. Connect the antenna to the PCB [3]. (Ethernet & GPRS only.)
4. Fit the SIM card [4]. (Ethernet & GPRS only.)
Power must not be applied to the PCB while the SIM card is being
fitted or removed or it may be damaged.
5. Connect to the Galaxy bus using either a standard Galaxy jumper cable to
the 4 pin header connector [8] or wires to the connector block [7].
6. Turn on the power to the panel.
Check the following:
The SERIAL LED shows ‘Not Configured’(1.5s on, 1.5s off) or Normal (.1s
on, .9s off) to confirm that the dialler is communicating with the panel.
The Ethernet LED is on steady to show that the Ethernet is connected.
The GPRS LED goes steady to show that the GSM is registered. (Ethernet
& GPRS only.)
5.2. Configuration
The IRIS Touch dialler can be configured from that Galaxy keypad.
Note: For GPRS it is not possible to configure the settings (e.g. APN) from the
Galaxy keypad as the Galaxy has no entry method.
The APN can be configured via an SMS message from any mobile phone or by
running Chiron’s IRIS dialler configuration software on a PC or Laptop
connected to the dialler via the USB interface.

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The configuration menu on the Galaxy panel for the Ethernet card is found at
location 56 (Communications) entry 4 (Ethernet).
If the IRIS dialler is not set to the defaults, default it by clearing the Primary IP
address on the Galaxy (menu 02, entry 2). Check that the SERIAL LED is
showing ‘Not Configured’.
If GPRS is used, set the GPRS APN. This cannot be done from the Galaxy
keypad as there is no APN menu entry. As an alternative, send a text message
to the phone number of the SIM card being used. The text should be in the
format:
AT%G10=’apn’
Where ‘apn’ is the APN name, e.g. ‘orangeinternet’.
Alternatively, the information can be set via the virtual touch screen within
Chiron’s IRIS Dialler Configuration software. It is necessary to enter a pin
number, which is set by default to “111111”. It is strongly recommended that this
pin number is changed from the default, which is an option available in the
Settings menu.
For a fixed IP address only, set the IP address, Subnet Mask and Gateway
address on the Galaxy keypad menu 01 (Module Configuration). The Site Name
parameter is not required.
In the Alarm Report menu (02) set the following:
Alarm format required (e.g. SIA) (entry 1).
IP address of Monitoring Centre in Primary IP (entry 2). Note that the Port
Number is not required.
Account number (entry 4).
Other menu entries are not used and need not be set.
Make an Engineer Test call (menu 05). The parameters entered will be sent
from the panel to the dialler and polling to the Monitoring Centre will start.
Check that the POLL LED comes on.

5.3. Post configuration tests
Carry out alarm signaling tests to make sure the Monitoring Centre receives the
signals correctly.
If using GPRS backup, disconnect the Ethernet cable and check that the signals
are still received correctly.
5.4. Trouble reporting
The IRIS dialler may report the following trouble conditions to the Galaxy panel:
Line Fail - if polling via Ethernet or GPRS is not successful.
Fail to communicate - if an alarm is not transmitted successfully after ten
attempts.
5.5. Alarm panel management
The IRIS adapter acts as a conduit for remote configuration of the Galaxy panel
and remote keypad operation using Honeywell’s RSS software running with
direct IP connection on the PC.
Incoming and outgoing calls are supported:
Incoming calls (from RSS) are initiated using the fixed IP address set for the
adapter and the default Galaxy port number ‘10001’.
Outgoing calls are initiated from the IRIS Polling Engine using the IRIS
Remote Data Call function to the IP address of the PC running the RSS
software.

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6. Installation with Texecom panels
6.1. Installation
Use the following procedure to install the IRIS Touch dialler with Texecom
panels:
1. Install the IRIS Touch dialler inside the existing alarm panel enclosure and
fix with the self-adhesive feet.
2. Plug the Ethernet cable (cream) between the socket [2] on the IRIS Touch
dialler and the local IP router or socket that has been allocated for the IP
connection.
3. Connect the antenna to the PCB [3]. (Ethernet & GPRS only.)
4. Fit the SIM card [4]. (Ethernet & GPRS only.)
Power must not be applied to the PCB while the SIM card is being
fitted or removed or it may be damaged.
5. Connect to a panel serial port bus using a straight-through one-one jumper
cable.
6. Turn on the power to the panel.
Check the following:
The SERIAL LED shows ‘Not Configured’(1.5s on, 1.5s off) or Normal (.1s
on, .9s off) to confirm that the dialler is communicating with the panel. This
may take a few minutes after power up.
The Ethernet LED is on steady to show that the Ethernet is connected.
The GPRS LED goes steady to show that the GSM is registered. (Ethernet
& GPRS only.)
6.2. Configuration
Configuration is through the panel keypad under the UDL/Digi options menu,
according to Texecom’s instructions.
If GPRS is used, first set the GPRS APN. This cannot be done from the
Texecom keypad as there is no APN menu entry. As an alternative, send a text
message to the phone number of the SIM card being used. The text should be
in the format:
AT%G10=’apn’
Where ‘apn’ is the APN name, e.g. ‘orangeinternet’.

Alternatively, the information can be set via the virtual touch screen within
Chiron’s IRIS Dialler Configuration software. It is necessary to enter a pin
number, which is set by default to “111111”. It is strongly recommended that this
pin number is changed from the default, which is an option available in the
Settings menu.
In the Setup Modules sub menu, select Setup IP Data and define:
IP address, Gateway address and Net Mask of the dialler (if fixed IP
address used).
Port number to be used for communications with Wintex.
Polling IP address of the Monitoring Centre.
Dialler name.
Modem speed is set to ‘19200’.
In the Com Port Setup sub menu, make sure the com port used to connect to
the dialler is set as ‘IRIS IP Module’.
6.3. Post configuration tests
Carry out the usual alarm signaling tests to ensure the Monitoring Centre
receives the signals correctly.
If using GPRS backup, disconnect the Ethernet cable and check that the signals
are still received correctly.
6.4. Alarm panel management
The IRIS adapter acts as a conduit for remote configuration of the panel and
remote keypad operation using Texecom’s Wintex software running with direct
IP connection on the PC.
Incoming and outgoing calls are supported:
the IP address of the PC running the Wintex software. Incoming calls are
initiated using the fixed IP address set for the adapter and the port number
set on the panel and in Wintex.
Outgoing calls are initiated from the IRIS Polling Engine using the IRIS
Remote Data Call function to

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7. Relay outputs
The IRIS dialler has two relay outputs [10]that can be used in a number of
ways:
To indicate communications path failure.
Activation by incoming SMS Message.
Setting by the Monitoring Centre.
The relay contacts are normally open and closed when activated.
Wire to these contacts as required and define how they are to be used using the
configuration software [16].
8. Troubleshooting
Problem
Resolution
No LED activity display when
IRIS dialler is connected to the
power.
Check that there is power to the system
and that the wiring is the correct polarity.
Serial LED flash pattern
indicates no connection to the
panel.
Alarm panel serial/RS485 interconnect
fault.