iRUGGY G10 User manual

iRUGGY G10/G10s Mobile Tablet
User Manual
Version 1.7
September 25, 2017

G10/G10s User Manual 2
Confidential and Proprietary Information
Copyright
Copyright 2017
All Rights Reserved
Manual Version 1.7
The information contained in this document is subject to change without notice.
We make no warranty of any kind with regard to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. We shall not be liable for errors
contained herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved.
No part of this document may be photocopied, reproduced or translated to another language without
the prior written consent of the manufacturer.
Trademark
The material in this manual is subject to change without notice. Bluetooth is a registered trademark of
Bluetooth SIG. Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft
Corporation.
All other product or service names are the property of their respective owners.
Safety
Regulatory Information
Caution: Only use approved and UL Listed accessories, battery packs and battery chargers. Do NOT
attempt to charge damp/wet mobile computers or batteries. All components must be dry before
connecting to an external power source.
Power Supply
Use only the approved power supply shipped with the unit. Use of an alternative power supply will
invalidate any approval given to this device and may be dangerous.
Warning for Use of Wireless Devices
Please observe all warning notices with regard to the usage of wireless devices.
Potentially Hazardous Atmospheres
You are reminded of the need to observe restrictions on the use of radio devices in fuel depots,
chemical plants, etc., and areas where the air contains chemicals or particles (such as grain, dust, or
metal powders) and any other area where you would normally be advised to turn off your vehicle
engine.

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Confidential and Proprietary Information
Safety in Aircraft
Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
Pacemakers
Pacemaker manufacturers recommend that a minimum of 15cm (6 inches) be maintained between a
handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These
recommendations are consistent with independent research and recommendations by Wireless
Technology Research.
Persons with Pacemakers
Persons with pacemakers should ALWAYS keep the device more than 15cm (6 inches) from their
pacemaker when turned ON and hence they should not carry the device in a breast pocket. They should
use the ear furthest from the pacemaker to minimize the potential for interference. If you have any
reason to suspect that interference is taking place, turn OFF your device.
Hearing Aids
The wireless device may interfere with some hearing aids. In the event of interference you may want to
consult your hearing aid supplier to discuss solutions.
Other Medical Devices
Please consult your physician or the manufacturer of the medical device, to determine if the operation
of your wireless product may interfere with the medical device.
FCC/EU RF Exposure Guidelines
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC SAR exposure limits set forth for an uncontrolled environment. This
device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

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Confidential and Proprietary Information
Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
CE Marking and European Economic Area
The use of 2.4GHz RLAN's, for use through the EEA, have the following restrictions:
-Maximum radiated transmit power of 100 mW EIRP in the frequency range 2.400 -2.4835 GHz
-In France, outside usage is restricted to 2.4 - 2.454 GHz.
-Italy requires a user license for outside usage.
Bluetooth® Wireless Technology for use through the EEA has the following restrictions:
-Maximum radiated transmit power of 100mW EIRP in the frequency range 2.400 -2.4835 GHz.
-In France, outside usage is restricted to 10mW EIRP.
-Italy requires a user license for outside usage.
Battery Information
Our rechargeable battery packs are designed and constructed to the highest standards within the
industry. However, there are limitations to how long a battery can operate or be stored before needing
replacement. Many factors affect the actual life cycle of a battery pack, such as heat, cold, harsh
environmental conditions and severe drops. When batteries are stored over six (6) months, some
irreversible deterioration in overall battery quality may occur. Store batteries discharged in a dry, cool
place, removed from the equipment to prevent loss of capacity, rusting of metallic parts and electrolyte
leakage. When storing batteries for one year or longer, they should be charged and discharged at least
once a year. If an electrolyte leakage is observed, avoid any contact with the affected area and properly
dispose of the battery. Batteries must be charged within the 0° to +35°C (32° to 95° F) ambient
temperature range. Replace the battery when a significant loss of run time is detected.
Battery Caution
There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used battery
according to the local disposal instructions.
Waste Electrical and Electronic Equipment (WEEE)
For EU Customers: All products at the end of their life must be returned to the reseller for recycling.

G10/G10s User Manual 5
Confidential and Proprietary Information
Revision Table
Version
Date
Changes
1.3
Nov 16, 2016
Initial release
1.4
Jan 10, 2017
Updated battery level indicator status definition in 4.6.2
1.5
Apr 24, 2017
Added stylus, mPOS brackets to 1.2 Accessories; removed
references to rotating hand strap (discontinued); aligned 2.3
Specification with current datasheet; updated instruction for
installing mPOS brackets in 5.3; added caution on placing tablet
correctly in the POS dock in 6.3
1.6
July 15, 2017
Added G10s (Cherry Trail), additional ADD-f(x) accessories and
kits. Added section on disabling tactile feedback/vibration
motor. Updated information on Battery Status LED Indicator.
1.7
Sep 25, 2017
Added note regarding power button settings and bridge battery
(4.1.3, 4.7.1), and touch sensor default mode (4.2).

Table of Contents
1 Unpacking the unit................................................................................................................................8
1.1 Standard items..............................................................................................................................8
1.2 Accessories....................................................................................................................................8
2 Hardware Overview ............................................................................................................................12
2.1 Features ......................................................................................................................................12
2.2 System Overview.........................................................................................................................13
2.3 Specifications G10 G10s.............................................................................................................14
3 Product Labelling ................................................................................................................................15
4 Basic Operation...................................................................................................................................16
4.1 Power On/Off Button..................................................................................................................16
4.1.1 Turning on the Unit.............................................................................................................16
4.1.2 Turning off the Unit.............................................................................................................16
4.1.3 Turning off the Display Backlight ........................................................................................16
4.2 in4Touch™ Touch Mode Control Button ....................................................................................16
4.3 Adjusting Screen Brightness........................................................................................................17
4.4 Adjusting System Volume ...........................................................................................................17
4.5 Programmable Function Key.......................................................................................................17
4.6 Charging the Battery...................................................................................................................17
4.6.1 Charging via Cable to AC Adapter .......................................................................................17
4.6.2 Battery Level Indicator on Tablet........................................................................................18
4.6.3 Battery Charge Level Indicator on Battery.......................................................................... 18
4.7 Replacing the Battery..................................................................................................................19
4.7.1 Removing the Battery .........................................................................................................19
4.7.2 Installing the Battery...........................................................................................................19
5 Installation and Setup .........................................................................................................................20
5.1 System Software .........................................................................................................................20
5.2 Attaching the Hand Strap............................................................................................................ 20
5.3 Disabling Tactile Feedback..........................................................................................................20
5.4 Installing a microSD card or Micro SIM for 3G or LTE data......................................................... 21
5.5 Installing ADD-f(x)™ Modules .....................................................................................................21

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Confidential and Proprietary Information
5.6 Attaching an mPOS Integration Bracket .....................................................................................22
6 Using the G10 POS Docking Station....................................................................................................23
6.1 Connecting to Power...................................................................................................................23
6.2 Connecting to Network and Peripherals.....................................................................................23
6.3 Placing the Tablet in the Dock ....................................................................................................24
6.4 Installing the LCM Customer Display ..........................................................................................25
6.5 Installing a third-party payment device......................................................................................26
7 Using the G10 VESA Mount.................................................................................................................27
8 Using the G10 Vehicle Mount .............................................................................................................28
9 Software Configuration.......................................................................................................................29
9.1 Integrated NFC reader tags supported: ......................................................................................29

G10/G10s User Manual 8
Confidential and Proprietary Information
1Unpacking the unit
The following items may be shipped with each unit.
1.1 Standard items
Tablet
AC Adapter
Standard Hand Strap
Quick Start Guide
1.2 Accessories
1D/2D Barcode Scanner ADD-f(x) Module
Long Range Scanner ADD-f(x) Module

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Confidential and Proprietary Information
Fingerprint Reader ADD-f(x) Module
Dual Fingerprint Reader ADD-f(x) Module
MSR / Smart Card Combo ADD-f(x) Module
Contact Smart Card Reader ADD-f(x) Module
NFC (HF RFID) Reader ADD-f(x) Module
Dual SAM Reader ADD-f(x) Module
LF RFID Reader ADD-f(x) Module
UHF RFID Reader ADD-f(x) Module

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Confidential and Proprietary Information
LAN & COM IO ADD-f(x) Module
2mm Tip Stylus
G10 mPOS Integration Bracket Mounting Plate
mPOS Integration Bracket for Ingenico iCMP
mPOS Integration Bracket for Verifone e355
mPOS Integration Bracket for Miura M010
G10 POS Docking Station
POS Dock Mounting Arm