IWILL N1021 User manual

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N1021 User Manual

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For your personal safety and to avoid property damage, you must pay attention to the tips in this
manual. The warning is indicated as follows, depending on the level of risk.
Warning
Indicates that if no action is taken, the PC may be damaged beyond repair.
Attention
Indicates that an undesirable result or state may occur if the prompt is not followed.
The products/systems covered by this document are only permitted to be operated by qualified personnel
who meet all work requirements.
Warning
Yanling industrial PC products are only allowed to be used for the specified conditions of the catalogue
and related technical documents. If you want to use other company's products and components, you
must get the recommendation and permission from Iwill Technology (HongKong) LTD. Proper
transportation, storage, assembly, installation, commissioning, operation and maintenance are the
premise of product safety and normal operation. Permissible environmental conditions must be ensured.
You must pay attention to the prompts in the relevant files.

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Disclaimer
Iwill Technology (HongKong) LTD reserves the right to change this manual and the products are subject to
change without prior notice. We are not responsible for any direct, indirect, intentional or accidental
damage or hidden dangers caused by improper installation or use.
Before ordering the product, please ask the dealer to know whether the product performance meets your
requirements.
All rights reserved. It may not be reproduced mechanically, electronically or in any other way without
permission.
Warranty：
Three years. If the customer has other requirements, the contract signed by both parties shall prevail.
For more information, please visit：
Website：www.iwilltech.cn
TEL：[phone]

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Catalogue
1. Product Introduction..........................................................................................................................................5
1.1 Product overview ............................................................................................................................5
1.2 product specification (Main parameter)........................................................................................5
2. Application Planning...........................................................................................................................................7
2.1 Transportation............................................................................................................................... 7
2.2 Storage........................................................................................................................................... 7
2.3 Open and inspection of delivered equipment.............................................................................8
2.4 Installation..................................................................................................................................... 8
3. Device Connection..............................................................................................................................................8
3.1 Precautions before device connection........................................................................................ 8
3.2 Connect the device to the power supply.....................................................................................8
4. Application specification....................................................................................................................................9
4.1 Product Photos.............................................................................................................................. 9
4.2 Product size drawing..................................................................................................................... 9
4.3 I/O Port.........................................................................................................................................10
4.4 Internal expansion port...............................................................................................................11
4.5 Status indicator LED.................................................................................................................... 12
4.6 Install the internal parts..............................................................................................................13
4.7 Mainboard................................................................................................................................... 14
4.8 Definition of Pins......................................................................................................................... 15
5. BIOS Setting...................................................................................................................................................... 16
6. Daily maintenance............................................................................................................................................19
7. Troubleshooting methods for Common hardware failure............................................................................ 20

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1. Product Introduction
1.1 Product overview
Nano N1021 is low power fanless mini pc，It is with Intel Celeron J4125 quad core processor，support
Windows 10、Linux etc. OS，support 1*M.2 and 1*2.5” SATA HDD，very convenient to use.
The whole machine adopts aluminum alloy mold forming, simple structure, with good dustproof,
heat dissipation, anti-vibration and EMC performance, high reliability, strong environmental applicability.
1.2 product specification (Main parameter)
Processor
Intel Celeron J4125 (Quad core quad threading, 2.0GHz, Max turbo2.7GHz)
RAM
Support 1*DDR4 2400 SODIMM RAM Slot，Max support 8GB
BIOS
AMI UEFI BIOS
Display Chip
Integrated Intel ® UHD Graphics 600
Display Port
1*HDMI，2*DP（Support synchronous and asynchronous three display，Max
Resolution support 4096x2160 @ 60Hz）
Front I/O
1*Power Switch，4*USB3.0，2*USB2.0，1*COM
Rear I/O
1*DC，1*HDMI，2*DP，2*lan
1*SIM slot，1*Audio (support Mic and Speaker at the same time)
Expansion Slot
Support 1*M.2 2280 M-key slot（Support SATA）
Support 1*M.2 2242 B-key Slot (Support 4G function), embedded 1*SIM slot
Support 1*M.2 2230 E-key Slot（Support WIFI、Bluetooth Optional）
Optional expansion function：TPM Pin（Support TPM 1.2 / 2.0 security module），
1*COM ( (Standard version doesn’t have these function)
Network
2*10/100/1000M RTL8111H LAN
Network
1*M.2 2280 slot，Onboard 1*2.5” SATA HDD
Input Voltage
Support DC 12V Input
Other Function
Auto power on when there is electricity、Timing boot、Wake on LAN、PXE boot
Work Temp
0℃～+50℃（Commercial HDD），-20℃～+60℃（Industrial SSD），
Work Humidity
0% ～95% non-condensing
Dimension
144 * 126.5 * 42 mm
Application
0.8 kg

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2. Application Planning
2.1 Transportation
Well packaged products can by any means of transport, to any place, in the long-distance transportation
shall not be installed in the open cabin and carriages, midway transshipment shall not be stored in
open-air warehouse, not allowed to be transported with inflammable, explosive, corrosive goods together.
And products are not allowed to get wet by rain, snow or liquid substances and mechanical damage.
2.2 Storage
The products should be stored in the original packaging box, the storage environment temperature of the
products is 0℃~ 40℃, the relative humidity is 20% ~ 85%. All kinds of harmful gases, inflammable and
explosive products and corrosive chemicals are not allowed in the warehouse, and there is no strong
mechanical vibration, impact and strong magnetic field effect. The packing case should be placed at least
10cm away from the ground and at least 50cm away from the wall, heat source, cold source, window or
air inlet.
Beware of the risk of damaging the equipment! Extreme temperature variations should be noted when
transporting products in cold weather. In this case, make sure no water droplets (condensation) form on
or inside the device. If condensation forms on the device, please wait at least 12 hours before connecting
the device.
2.3 Open and inspection of delivered equipment
Please note the following points when unpacking the equipment:

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●It is recommended that you do not discard the original packaging materials. Please keep the original
packaging materials for use in the transportation of equipment again.
●Please store the document in a safe place, for initial debugging of the equipment need to use it.
●Inspect the delivered equipment to see whether there is any significant damage in transit.
● Verify that the shipment contains the complete equipment and accessories that you ordered separately.
If there is any discrepancy or exist shipping damage, please contact customer service.
2.4 Installation
□19 inch Rack Mount ■Desktop □Embedded ■VESA □Portable
3. Device Connection
3.1 Precautions before device connection
Warning
Connected or built-in peripherals shall not be connected to devices of opposite polarity.

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Warning
This device can only be operated on the grounding power network. It is forbidden to operate on the
ungrounded or impedance grounded power network.
Warning
The rated voltage of the equipment used must conform to the power supply characteristics of the
product.
Attention
Connect the peripherals that are approved for industrial use. When the machine is running, it can be
connected to hot-plug I/O module (USB). I/O devices without hot-plug function can only be connected
after the power is disconnected.
3.2 Connect the device to the power supply
Steps of connect the device to the
power supply
Diagrammatic drawing
Connect DC 12V power adapter to
the power input port ①, then press
the front panel power switch button,
PC start with blue power LED on.
①
Warning
The on/off button signal will not cut off the PC power!
Warning
Long press the power switch for 4 seconds to turn off the pc, you need to turn off the power, then it can
be turned on normally.

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4. Application specification
4.1 Product Photos
4.2 Product size drawing

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4.3 I/O Port
Back Plate
NO
Port Name
1
Power Switch
2
4*USB3.0
3
2*USB2.0
4
1*COM

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4.4 Internal expansion port
Internal expansion port
Front Plate
NO
Port Name
1 and 9
Antenna hole
2
DC 12V
3
HDMI
4
DP1
5
DP2
6
SIM
7
2*1000M LAN
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Audio
Remark：1、HDMI Max Resolution：4096x2160@30Hz；
2、DP1 Max Resolution：4096x2160@60Hz；
3、DP2 Max Resolution：4096x2160@60Hz；（Can’t support Audio and
Can’st support hot plug in or hot plug off）

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4.5 Status indicator LED
Name
Description
LED
Meaning
POWER
PC boot up
Not Light
Power off or no electricity
Light
Running
4.6 Install the internal parts
1. Remove four M2.5*6 screws from the bottom plate (see below), remove the bottom plate，then

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please install the RAM, WIFI module, MSATA or 2.5” HDD and other accessories.
2. After finish installing the internal parts（see below）, then install the bottom plate，then install the
four M2.5*6 screws.
Warning
This operation is only suitable for customers who purchase N1021 barebone PC. Customers who have
installed internal accessories should not disassemble the machine at will.

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4.7 Mainboard

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4.8 Definition of Pins
Symbol
Pin
Specification
Remark
CMOS
1-2
Clean up COMS
Default no jump cap
FP1
1
HDD_LED+
2
PWR_LED+
3
HDD_LED-
4
PWR_LED-
5
RST_GND
6
PW_ON
7
RST
8
PWON_GND
9
Empty
RS232
1
DCD
Built-in RS23 pin
2
RXD
3
TXD
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
RI
TPM
1
CLK
2
GND
3
LFRAME
4
/
5
RESET
6
NO USE
7
LAD3
8
LAD2
9
3V3
10
KAD1
11
LAD0
12
GND
13
NO USE
14
NO USE
15
NO USE
16
SERIRQ
17
GND
18
NO USE
19
NO USE
20
NO USE

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Warning
The internal wiring of the PC has been installed, and the wire plug and screw have been fixed with glue.
Please do not disassemble and install the motherboard, jumpers and other operations at will to avoid
damage to the motherboard.
5. BIOS Setting
BIOS settings menu is divided into the following options：
Main：Check BIOS information
Advanced：Main Settings of BIOS options
Chipset：Display setting and Audio setting
Security：Security setting
Boot：Boot up options Settings
Save & Exit：Save & Exit BIOS setting
Warning
Do not change the BIOS Settings at will, or it will cause the pc can’t work normally.

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1. Setting the function of auto power on when there is electricity
Boot up the pc, then press “DELETE” to enter the BOIS setting ，choose“Advanced”→“System power
Management” → “Restore On AC Power Loss”→“Power On”，See picture as below；
2. Setting of closing the LOGO when PC booting up
Boot up the pc, then press “DEL” to enter the BIOS settings, then do the white options as below，choose“Boot” → “Quiet
Boot” → “Disabled”，then press“F4” → “YES”then exit.

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6. Daily maintenance
1. When the PC is in normal use, please ensure that the PC is working in a non-vibration environment
to avoid damaging the hard disk and internal accessories.
2. When using the PC, please pay attention that the environmental temperature should between
-10℃and 55℃.
3. This PC uses the PC case for heat dissipation. In order to ensure the heat dissipation effect of the PC,
we strongly recommend that you clean the PC surface regularly every three months.
4. In order to ensure the efficient and reliable operation of the PC, we recommend you to clean and
defragment the hard disk regularly every three months.
5. When using the internal slot of the PC, we strongly advise you not to plug and unplug with electricity
to avoid electrostatic damage. When the PC encounters power failure due to non-human reasons, in
order to ensure the normal and reliable operation of the PC, we strongly recommend that you
disconnect the power supply of the PC immediately, please confirm the stability of the power grid
before power on.
7. Troubleshooting for Common hardware failure

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No
fault phenomenon
analysis of causes
repair method
1
The PC doesn’t boot
up after press the
power switch
The power
adapter is work or
not
Suggest to plug tighten the power
cord or change the socket;
Change the power adapter；
Motherboard
damage
Return back for repair；
2
No image on the
monitor
Maybe the signal
input is not
connected
properly
Check whether the PC starts up
normally; Check whether the LED of
monitor is on or not; Check whether
VGA cable or HDMI cable is
connecting right or not;
The monitor is in a
"power-saving"
state
Press any key of the keyboard
3
Can’t enter the OS
BIOS Setting mode
not allow
Boot up the PC, then press the “DEL”，
enter BIOS，change the OS mode to
WIN7/WIN8.X, then press “F4” save
and exit.
Hard disk power
cord or data cable
is damaged
Check HDD（The hard disk must be
installed the OS and bootable）power
cord or data cable is loose or not
The hard disk OS
file is corrupted
Enter the OS with a bootable disc
（Usual use WINPE OS）. Check the
hard disk OS is damage or not and
reinstall the OS if necessary.
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Keep beeping after
PC turn on
No memory
detected
Open PC case to re-plug the RAM
Warning
When you need to open the case or enter the BIOS Settings, non-professionals should follow the steps under the
guidance of technicians.