Jøtul C 350 Winterport User manual

1
Jøtul C 350
Winterport
Fireplace Insert
Keep these instructions for future reference.
Installation and Operating Instructions
for the United States & Canada
Jøtul C 350 Winterport
Fireplace Insert

2

3
Table of Contents
Standards and Safety Notices
Standards / Codes ........................................................4
Safety Notices................................................................5
Preparation.....................................................................5
Unpacking the Firebox ................................................5
Specifications
C 350 Winterport Fireplace Insert ...........................6
Installation
Masonry Fireplace Requirements ............................7
Factory-built Fireplace Requirements.....................7
Chimney Height ............................................................7
Hearth Protection.........................................................8
Clearance to Combustibles ........................................9
Chimney Connection ................................................ 10
Firebox Installation ................................................... 12
Surround Assembly ................................................... 13
Operation
Wood Fuel .................................................................... 14
Air Control ................................................................... 14
Starting / Maintaining the Fire ............................. 15
Formation of Creosote ............................................. 15
Blower........................................................................... 16
Maintenance
Ash Removal................................................................ 17
Glass Care .................................................................... 17
General Maintenance .............................................. 18
Gaskets ......................................................................... 18
Illustrated Parts Breakdown
Parts List ............................................................... 20-21
Miscellaneous Replacement Parts ........................ 22
For Your Records...
Record the following information to help your
dealer determine what you will need should
your fireplace ever require parts or service.
The serial number and manufacturing date are
located on the permanent label on the back of
the firebox. You may also wish to attach your
sales receipt to this manual for future reference.
MODEL: Jøtul C 350 Winterport Fireplace Insert
SERIAL NUMBER:
PURCHASE DATE:
DEALER NAME;
INSTALLED BY:

4
Standards
The Jøtul C 350 Fireplace Insert has been tested and
listed to: U.S: ANSI/UL 1482
Canada: CAN/ULC-S628-93
Tests performed by:
ITS, Intertek Testing Services, Middleton,WI
Manufactured and distributed by:
Jøtul North America
55 Hutcherson Dr.
Gorham, ME 04036
This heater meets the U.S. Environment Protection
Agency’s emissions limits for wood heaters manu-
factured and sold after July 1, 1990.
THTH
THTH
THE JØTE JØT
E JØTE JØT
E JØTUU
UU
UL C 35L C 35
L C 35L C 35
L C 350 FI0 FI
0 FI0 FI
0 FIRR
RR
REPLEPL
EPLEPL
EPLAA
AA
ACC
CC
CE IE I
E IE I
E INSERNSER
NSERNSER
NSERT IS NOT IS NO
T IS NOT IS NO
T IS NOTT
TT
T
APPRAPPR
APPRAPPR
APPROO
OO
OVED FVED F
VED FVED F
VED FOR USE IOR USE I
OR USE IOR USE I
OR USE IN MN M
N MN M
N MOBOB
OBOB
OBII
II
ILE HOLE HO
LE HOLE HO
LE HOMESMES
MESMES
MES..
..
.
THTH
THTH
THE JØTE JØT
E JØTE JØT
E JØTUU
UU
UL C 35L C 35
L C 35L C 35
L C 350 FI0 FI
0 FI0 FI
0 FIRR
RR
REPLEPL
EPLEPL
EPLAA
AA
ACC
CC
CE INSERE INSER
E INSERE INSER
E INSERT IS ONT IS ON
T IS ONT IS ON
T IS ONLL
LL
LYY
YY
Y
LISLIS
LISLIS
LISTT
TT
TEDED
EDED
ED TT
TT
TO BUO BU
O BUO BU
O BURR
RR
RNN
NN
N WW
WW
WOO
OO
OODOD
ODOD
OD..
..
.DO NODO NO
DO NODO NO
DO NOT BUT BU
T BUT BU
T BURR
RR
RN ANN AN
N ANN AN
N ANYY
YY
Y
OO
OO
OTT
TT
THH
HH
HER FER F
ER FER F
ER FUU
UU
UELEL
ELEL
ELSS
SS
S..
..
.
RERE
RERE
READAD
ADAD
AD TT
TT
THH
HH
HIS ENIS EN
IS ENIS EN
IS ENTT
TT
TII
II
IRR
RR
RE ME M
E ME M
E MANAN
ANAN
ANUU
UU
UAL BAL B
AL BAL B
AL BEFEF
EFEF
EFOROR
OROR
OREE
EE
E YY
YY
YOU IOU I
OU IOU I
OU IN-N-
N-N-
N-
SS
SS
STT
TT
TALL ANALL AN
ALL ANALL AN
ALL AND USED USE
D USED USE
D USE YY
YY
YOUOU
OUOU
OUR NR N
R NR N
R NEE
EE
EW FIW FI
W FIW FI
W FIRR
RR
REPLEPL
EPLEPL
EPLAA
AA
ACC
CC
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E IE I
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NSERNSER
NSERTT
TT
T..
..
.
SASA
SASA
SAVEVE
VEVE
VE TT
TT
THH
HH
HESE IESE I
ESE IESE I
ESE INSNS
NSNS
NSTT
TT
TRUCRUC
RUCRUC
RUCTT
TT
TIONS ANIONS AN
IONS ANIONS AN
IONS AND MD M
D MD M
D MAKEAKE
AKEAKE
AKE TT
TT
THH
HH
HEMEM
EMEM
EM
AA
AA
AVV
VV
VAIAI
AIAI
AILL
LL
LABAB
ABAB
ABLELE
LELE
LE TT
TT
TO ANO AN
O ANO AN
O ANYY
YY
YONON
ONON
ONE USIE USI
E USIE USI
E USING OR SERNG OR SER
NG OR SERNG OR SER
NG OR SERVICVIC
VICVIC
VICII
II
INGNG
NGNG
NG
TT
TT
THH
HH
HE FIE FI
E FIE FI
E FIRR
RR
REPLEPL
EPLEPL
EPLAA
AA
ACC
CC
CE.E.
E.E.
E.
Installation and Operation Instructions for USA/Canada
InstallaInstalla
InstallaInstalla
Installation ettion et
tion ettion et
tion et ff
ff
fonconc
onconc
onctionnementionnemen
tionnementionnemen
tionnementt
tt
tpour Cpour C
pour Cpour C
pour Canadaanada
anadaanada
anada
SAFETY NOTICE: IF THIS SOLID FUEL ROOM HEATER IS NOT PROPERLY INSTALLED, A
HOUSE FIRE MAY RESULT. FOR YOUR SAFETY, FOLLOW THE INSTALLATION
DIRECTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS
AND INSTALLATION INSPECTION REQUIREMENTS IN YOUR AREA. SAVE THESE
INSTRUCTIONS FOR FUTURE REFERENCE.
Avis de sécurité: Une installation non appropriée de ce poêle de chauffage risque
de provoquer un incendie. Assurez votre sécurité en respectant les directives
d’installation suivantes. Consultez les autorités locales du bâtiment ou de la
prévention des incendies au sujet des restrictions et exigences relatives aux
inspections d’installations dans votre région.
Tested and listed by ITS, Intertek Testing Services, Middleton, Wisconsin.
Tested to U.S. Standards: ANSI/UL 1482, Canadian Standards: CAN/ULC-S627-M93
Check Building Codes
When installing, operating and maintaining your
Jøtul C 350 Fireplace Insert, follow the guidelines
presented in these instructions, and make them
available to anyone using or servicing the stove.
Your city, town, county or province may require a
building permit to install a solid fuel burning
appliance.
InIn
InIn
In the Uthe U
the Uthe U
the U.S.S
.S.S
.S..
..
., the National Fire Protection
Association’s Code, NFPA 211, Standards for Chim-
neys, Fireplaces,Vents and Solid Fuel Burning
Appliances , or similar regulations, may apply to the
installation of a solid fuel burning appliance in
your area. For further information on using your
heater safely, obtain a copy of the NFPA publication
“Using Coal and Wood Stoves Safely,” NFPA No. HS-
8-1974.The address of NFPA is 470 Atlantic Ave.,
Boston, MA 02210.
In CIn C
In CIn C
In Canadaanada
anadaanada
anada, the guideline is established by the CSA
Standard, CAN/CSA-B365-M93 , Installation Code for
Solid-Fuel-Burning Appliances and Equipment.
Always consult your local building inspector or
authority having jurisdiction to determine what
regulations apply in your area.

5
Safety Notices
••
••
•BUBU
BUBU
BURR
RR
RN SOLIN SOLI
N SOLIN SOLI
N SOLIDD
DD
D WW
WW
WOO
OO
OOD FOD F
OD FOD F
OD FUU
UU
UEL ONEL ON
EL ONEL ON
EL ONLL
LL
LYY
YY
Y
•DO NODO NO
DO NODO NO
DO NOT USE CT USE C
T USE CT USE C
T USE CHH
HH
HEMICEMIC
EMICEMIC
EMICALAL
ALAL
ALS OR FLS OR FL
S OR FLS OR FL
S OR FLUU
UU
UII
II
IDSDS
DSDS
DS TT
TT
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SS
SS
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ARAR
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TT
T TT
TT
THH
HH
HE FIE FI
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E FIRR
RR
RE.E.
E.E.
E. DO NODO NO
DO NODO NO
DO NOT BUT BU
T BUT BU
T BURR
RR
RN GARN GAR
N GARN GAR
N GARBB
BB
BAA
AA
AGEGE
GEGE
GE
OR FLOR FL
OR FLOR FL
OR FLAA
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MMMM
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ABAB
ABLE FLLE FL
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LE FLUU
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II
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DSDS
DS..
..
.
•II
II
IFF
FF
F TT
TT
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HH
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IS RIS R
IS ROO
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OM HM H
M HM H
M HEE
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EAA
AA
ATT
TT
TER IS NOER IS NO
ER IS NOER IS NO
ER IS NOT PR
T PR
T PRT PR
T PROPEROPER
OPEROPER
OPERLL
LL
LYY
YY
Y
II
II
INSNS
NSNS
NSTT
TT
TALLEDALLED
ALLEDALLED
ALLED,,
,,
,A HOUSE FIA HOUSE FI
A HOUSE FIA HOUSE FI
A HOUSE FIRR
RR
RE ME M
E ME M
E MAA
AA
AY RY R
Y RY R
Y RESUESU
ESUESU
ESULL
LL
LTT
TT
T..
..
. TT
TT
TOO
OO
O
RR
RR
REDUCEDUC
EDUCEDUC
EDUCEE
EE
E TT
TT
THH
HH
HE RE R
E RE R
E RISK OF FIISK OF FI
ISK OF FIISK OF FI
ISK OF FIRR
RR
RE,E,
E,E,
E, FF
FF
FOLLOLL
OLLOLL
OLLOO
OO
OWW
WW
W TT
TT
THH
HH
HEE
EE
E
II
II
INSNS
NSNS
NSTT
TT
TALLALL
ALLALL
ALLAA
AA
ATT
TT
TION IION I
ION IION I
ION INSNS
NSNS
NSTT
TT
TRUCRUC
RUCRUC
RUCTT
TT
TIONSIONS
IONSIONS
IONS..
..
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FF
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AIAI
AILL
LL
LUU
UU
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REE
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E TT
TT
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WW
W
TT
TT
THH
HH
HESE IESE I
ESE IESE I
ESE INSNS
NSNS
NSTT
TT
TRUCRUC
RUCRUC
RUCTT
TT
TIONS MIONS M
IONS MIONS M
IONS MAA
AA
AYY
YY
Y
RR
RR
RESUESU
ESUESU
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LL
LT IT I
T IT I
T IN PRN PR
N PRN PR
N PROPEROPER
OPEROPER
OPERTY DTY D
TY DTY D
TY DAA
AA
AMM
MM
MAA
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AGE,GE,
GE,GE,
GE, BB
BB
BODIODI
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LYY
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II
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INJNJ
NJNJ
NJUU
UU
URR
RR
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Y,,
,,
,OR LOR L
OR LOR L
OR LOSS OF LIOSS OF LI
OSS OF LIOSS OF LI
OSS OF LIFE.FE.
FE.FE.
FE.
••
••
•CC
CC
CONON
ONON
ONTT
TT
TAA
AA
AC
C
CC
CTT
TT
T TT
TT
THH
HH
HE LE L
E LE L
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CC
CAL BUAL BU
AL BUAL BU
AL BUII
II
ILDILDI
LDILDI
LDING OR FING OR FI
NG OR FING OR FI
NG OR FIRR
RR
REE
EE
E
OFFICOFFIC
OFFICOFFIC
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IALIAL
IALS ABS AB
S ABS AB
S ABOUOU
OUOU
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T RT R
T RESES
ESES
ESTT
TT
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RICIC
ICIC
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TT
TIONS ANIONS AN
IONS ANIONS AN
IONS ANDD
DD
D
II
II
INSNS
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TT
TALLALL
ALLALL
ALLAA
AA
ATT
TT
TION IION I
ION IION I
ION INSPECNSPEC
NSPECNSPEC
NSPECTT
TT
TION RION R
ION RION R
ION REQUEQU
EQUEQU
EQUII
II
IRR
RR
RE-E-
E-E-
E-
MENMEN
MENMEN
MENTT
TT
TS IS I
S IS I
S INN
NN
N YY
YY
YOUOU
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OUR ARR AR
R ARR AR
R AREE
EE
EA.A.
A.A.
A. WW
WW
WHH
HH
HEN NOEN NO
EN NOEN NO
EN NOT AD-T AD-
T AD-T AD-
T AD-
DRDR
DRDR
DRESSED IESSED I
ESSED IESSED I
ESSED INN
NN
N TT
TT
THH
HH
HIS MIS M
IS MIS M
IS MANAN
ANAN
ANUU
UU
UAL,AL,
AL,AL,
AL, OR BOR B
OR BOR B
OR BY LY L
Y LY L
Y LOO
OO
OCC
CC
CALAL
ALAL
AL
CC
CC
CODE AODE A
ODE AODE A
ODE AUU
UU
UTT
TT
THORHOR
HORHOR
HORII
II
ITT
TT
TII
II
IESES
ESES
ES,,
,,
,II
II
INSNS
NSNS
NSTT
TT
TALLALL
ALLALL
ALLAA
AA
ATT
TT
TION SPECION SPEC
ION SPECION SPEC
ION SPECII
II
IFI-FI-
FI-FI-
FI-
CC
CC
CAA
AA
ATT
TT
TIONS ANIONS AN
IONS ANIONS AN
IONS AND RD R
D RD R
D REQUEQU
EQUEQU
EQUII
II
IRR
RR
REMENEMEN
EMENEMEN
EMENTT
TT
TS DEFERS DEFER
S DEFERS DEFER
S DEFER TT
TT
TOO
OO
O
NN
NN
NFPFP
FPFP
FPA 211 OR CSA 211 OR CS
A 211 OR CSA 211 OR CS
A 211 OR CSA B 365A B 365
A B 365A B 365
A B 365
•DO NODO NO
DO NODO NO
DO NOT CT C
T CT C
T CONON
ONON
ONNN
NN
NECEC
ECEC
ECTT
TT
T TT
TT
THH
HH
HIS FIIS FI
IS FIIS FI
IS FIRR
RR
REPLEPL
EPLEPL
EPLAA
AA
ACC
CC
CEE
EE
E TT
TT
TO ANO AN
O ANO AN
O ANYY
YY
Y
AIAI
AIAI
AIR DISR DIS
R DISR DIS
R DISTT
TT
TRR
RR
RII
II
IBUBU
BUBU
BUTT
TT
TION DUCION DUC
ION DUCION DUC
ION DUCT OR ST OR S
T OR ST OR S
T OR SYY
YY
YSS
SS
STT
TT
TEM .EM .
EM .EM .
EM .
•EE
EE
EXX
XX
XTT
TT
TRR
RR
REMELEMEL
EMELEMEL
EMELY HOY HO
Y HOY HO
Y HOTT
TT
T WW
WW
WHH
HH
HII
II
ILE ILE I
LE ILE I
LE IN OPERN OPER
N OPERN OPER
N OPERAA
AA
ATT
TT
TION!ION!
ION!ION!
ION!
KEEP CKEEP C
KEEP CKEEP C
KEEP CHH
HH
HII
II
ILDRLDR
LDRLDR
LDREN,EN,
EN,EN,
EN, CC
CC
CLL
LL
LOO
OO
OTT
TT
THH
HH
HII
II
ING ANNG AN
NG ANNG AN
NG AND FD F
D FD F
D FUU
UU
URR
RR
RNN
NN
NI-I-
I-I-
I-
TT
TT
TUU
UU
URR
RR
RE AE A
E AE A
E AWW
WW
WAA
AA
AYY
YY
Y..
..
.CC
CC
CONON
ONON
ONTT
TT
TAA
AA
ACC
CC
CTT
TT
T WW
WW
WII
II
ILL CLL C
LL CLL C
LL CAA
AA
AUSE SKIUSE SKI
USE SKIUSE SKI
USE SKINN
NN
N
BUBU
BUBU
BURR
RR
RNSNS
NSNS
NS..
..
.
••
••
•NN
NN
NEE
EE
EVER OPERVER OPER
VER OPERVER OPER
VER OPERAA
AA
ATT
TT
TEE
EE
E TT
TT
THH
HH
HE FIE FI
E FIE FI
E FIRR
RR
REPLEPL
EPLEPL
EPLAA
AA
ACC
CC
CEE
EE
E WW
WW
WII
II
ITT
TT
TH AH A
H AH A
H A
CC
CC
CRR
RR
RAA
AA
ACC
CC
CKED OR BKED OR B
KED OR BKED OR B
KED OR BRR
RR
ROKEN GLOKEN GL
OKEN GLOKEN GL
OKEN GLAA
AA
ASS PSS P
SS PSS P
SS PANAN
ANAN
ANELEL
ELEL
EL..
..
.
••
••
•Install smokInstall smok
Install smokInstall smok
Install smoke detece detec
e detece detec
e detectt
tt
tors inors in
ors inors in
ors in the living arthe living ar
the living arthe living ar
the living areaseas
easeas
eas
and bedrand bedr
and bedrand bedr
and bedrooms oooms o
ooms oooms o
ooms of yf y
f yf y
f your homeour home
our homeour home
our home..
..
.TT
TT
Testest
estest
est themthem
themthem
them
rr
rr
regularly and install neegularly and install ne
egularly and install neegularly and install ne
egularly and install new baw ba
w baw ba
w batteriestteries
tteriestteries
tteries twictwic
twictwic
twicee
ee
e
annuallyannually
annuallyannually
annually..
..
. When installed inWhen installed in
When installed inWhen installed in
When installed in the samethe same
the samethe same
the same
rr
rr
room asoom as
oom asoom as
oom as the stthe st
the stthe st
the stoo
oo
ovv
vv
ve,e,
e,e,
e, a smoka smok
a smoka smok
a smoke detece detec
e detece detec
e detectt
tt
toror
oror
or
should be locashould be loca
should be locashould be loca
should be located as fted as f
ted as fted as f
ted as far frar fr
ar frar fr
ar fromom
omom
om the stthe st
the stthe st
the stoo
oo
ovv
vv
ve ase as
e ase as
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possiblepossible
possiblepossible
possible tt
tt
to pro pr
o pro pr
o pree
ee
evv
vv
venen
enen
entt
tt
titit
itit
it frfr
frfr
from soundingom sounding
om soundingom sounding
om sounding
when adding fuelwhen adding fuel
when adding fuelwhen adding fuel
when adding fuel tt
tt
too
oo
o the firthe fir
the firthe fir
the firee
ee
e..
..
.
• Avoid creating a low pressure condition in the
room where the stove is operating. Be aware
that operation of an exhaust fan or clothes
dryer can create a low pressure area and
consequently promote flow reversal through
the stove and chimney system. The chimney
and building, however, always work together
as a system - provision of outside air, directly
or indirectly to an atmospherically vented
appliance will not guarantee proper chimney
performance. Consult your local Jøtul autho-
rized dealer regarding specific installation/
performance issues.
Installation
Preparation
We strongly urge you to have your authorized Jøtul
dealer install your new Jøtul C 350 Fireplace Insert.
• Check with local building officials to determine
what permits may be required before installation.
• Notify your insurance company before installing
this fireplace.
Unpacking the Fireplace
All firebox components of the Jøtul C 350 Fireplace
Insert are contained within the carton on a single
pallet. The Surround Kit is packaged separately.
As you unpack the contents, inspect each item for
damage. Notify your dealer of any damage such as
dents, cracked glass, or broken bricks.
Contents:
••
••
• Firebox Assembly - including Firebricks
• Steel Riser Bar
• Stove Hardware Bag
• Fireplace Conversion Notice Plate
• Leveling Bolts (2 )
• Blower Power Cord
• AC Power Receptacle Lead
• Receptacle Inlet Coverplate
• #8 x 3/4” Phillips screws (2)
• Firebox Locking Pin
Tools & Materials Required:
• work gloves • safety glasses
• tape measure • phillips screwdriver
• tin snips • power drill
• High-temperature sealant
• 1”(25 mm) masonry anchors or nails (two)
• 1/4”x 3/4”self-tapping screws (three)
• 10 mm open end wrench or socket
Removing the Firebox from Pallet
1. Inspect the firebox assembly for damage and
contact your dealer if any is found.
2. Remove the two screws that secure the steel Riser
Bar assembly to the back of the pallet. See page 8
to determine if Riser Bar is required for your
installation.
3. The firebox may be lightened by removing the
door, firebricks and baffle plates. See page 18.
4. The firebox is secured to the pallet by a steel
bracket on each side and one screw in the bottom
at the front. Remove these five screws and lift the
firebox to disengage the brackets. Discard brackets.

6
Jøtul C 350 Winterport
Specifications
Performance
Fuel: 20” Logs
Heat Output1: 40,000 BTU/hr. (4.1 kg/hr.)
Heating Capacity2: Up to 1,300 sq. ft.
Overall Efficiency3: 71%
Emissions: 4.0 grams/hr.
Burn Time: Up to 7 hours
Dual Blowers: 110 cfm.
Shipping Weight: 425 lbs. (193 kg.)
1 Maximum Heat Output based on total kilo-
grams of dry wood burned in a one hour
period. Under specific EPA test conditions, this
heater has generated heat output rates
ranging from 11,420 to 34,200 BTU’s per hour.
Heat output in residential installations may
vary depending upon site-specific conditions.
The Jøtul C 350 Winterport Fireplace Insert meets U.S.
EPA emission limits for wood heaters sold after July
1990, and is tested and listed to ANSI/UL 1482, and
CAN/ULC S628.93. It is intended for installation in
accordance with NFPA 211 or CAN/CSA B365.
27
19 1/2
495 mm
16
406 mm
6 1/4
159 mm
Riser Bar
16 3/4
425 mm
37
940 mm
25 1/4
641 mm
without
Riser Bar
27 1/4
692 mm
with
Riser Bar
Bottom
Surround
Trim
22 1/2
572 mm
9 1/2
241 mm
27 3/4
704 mm
30
762 mm
40 
1016 mm
O tional Outer
Surround Panel
PN 221782
For use with Riser Bar
Figure 1. Critical dimensions.
2” 51 mm
2 Heating Capacity and Maximum Burn Time will vary
depending on design of home, climate, wood type
and operation.
3 Overall Efficiency is based on a burn rate of .99 kg
wood per hour.

7
Installation
Masonry Fireplace Requirements
• The entire fireplace and chimney must be cleaned
and inspected before installation.The system must
meet local building code requirements.
• The structure and components must be free of any
defects such as cracks or broken bricks or flue tiles.
Any damage must be repaired before installation.
Any opening that may exist between the masonry
of the fireplace and the facing masonry must be
permanently sealed.
• The chimney must have a clay tile liner or a stain-
less steel liner utilizing a positive connection.
•DO NODO NO
DO NODO NO
DO NOT RT R
T RT R
T REMEM
EMEM
EMOO
OO
OVE BVE B
VE BVE B
VE BRR
RR
RICIC
ICIC
ICKK
KK
KS OR MS OR M
S OR MS OR M
S OR MOROR
OROR
ORTT
TT
TAR FRAR FR
AR FRAR FR
AR FROO
OO
OMM
MM
M
TT
TT
THH
HH
HE FIE FI
E FIE FI
E FIRR
RR
REPLEPL
EPLEPL
EPLAA
AA
ACC
CC
CE OR CE OR C
E OR CE OR C
E OR CHH
HH
HIMNIMN
IMNIMN
IMNEE
EE
EY SY S
Y SY S
Y STT
TT
TRUCRUC
RUCRUC
RUCTT
TT
TUU
UU
URR
RR
RE.E.
E.E.
E.
However, masonry or steel may be removed from
the smoke shelf and adjacent damper frame area
to accommodate installation of a chimney liner,
provided that their removal will not weaken the
structure of the fireplace or chimney, and will not
reduce protection for combustible materials.
•CC
CC
CHH
HH
HIMNIMN
IMNIMN
IMNEE
EE
EY HY H
Y HY H
Y HEIGHEIGH
EIGHEIGH
EIGHTT
TT
T::
::
:
Minimum - 15 ft. ( 4.57 meters)
Maximum - 33 ft. (10.5 meters)
Factory-Built Fireplace Requirements
The Jøtul C 350 Winterport may be installed into a
factory-built fireplace with the following conditions:
• The factory-built fireplace must be listed per
UL 127 or ULC S610.
• Installation must include a full height listed
chimney liner meeting type HT requirements
(2100F) per UL 1777 (U.S.) or ULC S635 (CAN).The
liner must be securely attached to the insert flue
collar and the chimney top.
• The damper must be sealed to prevent passage of
room air into the chimney cavity.
• Circulating air chambers (i.e. in a steel fireplace liner
or metal heat circulator) may not be blocked.
• Air flow within and around the fireplace shall not
be altered by installation of the insert.The Sur-
round Panels comply with this requirement.
• Alteration of the fireplace is limited to
a) removal of the damper for liner installation
b) removal of external, nonfunctional trim which
must be stored within the fireplace for replace-
ment.
• Fireplace Conversion Notice PN 220508 must be
permanently attached to the back of the fireplace.
This metal label is included in the bag containing
this manual.
• Final approval is contingent on the authority having
local jurisdiction.
Minimum Fireplace Dimensions
A:A:
A:A:
A: FRONT WIDTH * ................................. 32” (813 mm)
B:B:
B:B:
B: HEIGHT** ................................... 19 1/2”(495 mm)
C:C:
C:C:
C: REAR WIDTH .............................. 22 3/4” (577 mm)
D:D:
D:D:
D: REAR HEIGHT** ........................ 16 3/4” (425 mm)
E:E:
E:E:
E: DEPTH .............................................. 16” (406 mm)
EC
D
A
B
Figure 2. Minimum Fireplace Dimensions
*NOTE: Width dimension accommodates clearance for
Surround attachment and blower power cord routing.
** Add 2” (51 mm) for use with optional Riser Bar.

8
Hearth Protection Requirements
The floor area in front of fireplace insert must be
protected from live sparks and radiant heat.
••
••
•MaMa
MaMa
Materials:terials:
terials:terials:
terials: Hearth protection must be non-
combustible insulating board, or the equiva-
lent mortared masonry material. Alternate
protection must composed of materials as
specified by NFPA 211.
••
••
•PrPr
PrPr
Protecotec
otecotec
otected Arted Ar
ted Arted Ar
ted Area:ea:
ea:ea:
ea: 16”Deep x 34 1/2”Wide, for
both the U.S. and Canada.
A) FA) F
A) FA) F
A) Frr
rr
ronon
onon
ontt
tt
t - The protection must extend at
least 16 inches (406 mm) forward from the
fireplace insert door opening.
B) SidesB) Sides
B) SidesB) Sides
B) Sides - Protection must extend 17 1/4
inches (438 mm) to both sides of the
centerline of the insert. See fig 5.
••
••
•Flush HearFlush Hear
Flush HearFlush Hear
Flush Hearth:th:
th:th:
th:
WherWher
WherWher
Wheree
ee
e the hearthe hear
the hearthe hear
the hearth cth c
th cth c
th construconstruc
onstruconstruc
onstruction is flushtion is flush
tion is flushtion is flush
tion is flush
with cwith c
with cwith c
with combustible floor maombustible floor ma
ombustible floor maombustible floor ma
ombustible floor materialsterials
terialsterials
terials,,
,,
,the inserthe inser
the inserthe inser
the insertt
tt
t
mustmust
mustmust
must be elebe ele
be elebe ele
be elevv
vv
vaa
aa
ated with use oted with use o
ted with use oted with use o
ted with use off
ff
f the 2”the 2”
the 2”the 2”
the 2” RiserRiser
RiserRiser
Riser
Bar supplied.Bar supplied.
Bar supplied.Bar supplied.
Bar supplied. See figSee fig
See figSee fig
See fig..
..
.3.3.
3.3.
3.
••
••
•RR
RR
Raised Hearaised Hear
aised Hearaised Hear
aised Hearth:th:
th:th:
th:
WherWher
WherWher
Wheree
ee
e the hearthe hear
the hearthe hear
the hearth cth c
th cth c
th construconstruc
onstruconstruc
onstruction is a mini-tion is a mini-
tion is a mini-tion is a mini-
tion is a mini-
mum omum o
mum omum o
mum of 2 1f 2 1
f 2 1f 2 1
f 2 1//
//
/2”2”
2”2”
2” thick,thick,
thick,thick,
thick, the inserthe inser
the inserthe inser
the insertt
tt
tmama
mama
may bey be
y bey be
y be
installed withoutinstalled without
installed withoutinstalled without
installed without use ouse o
use ouse o
use off
ff
f the Riser Barthe Riser Bar
the Riser Barthe Riser Bar
the Riser Bar..
..
.
See figSee fig
See figSee fig
See fig..
..
.44
44
4..
..
.
Figure 4. Minimum raised hearth requirement.
Riser Bar not required.
Min.
16”from
door
opening
2 1/2”
Figure 3. Required hearth protection if flush with
combustible floor materials. Riser Bar must be installed.
Min.
16”from
door
opening
2” Riser Bar
Combustible
Flooring

9
Minimum Clearances
Clearances are measured from the hearth surface,
door opening, or centerline as noted below.
AddAdd
AddAdd
Add twtw
twtw
two incheso inches
o incheso inches
o inches tt
tt
to mano man
o mano man
o mantel andtel and
tel andtel and
tel and tt
tt
topop
opop
op trim cleartrim clear
trim cleartrim clear
trim clear--
--
-
ance when Riser Bar is installed.ance when Riser Bar is installed.
ance when Riser Bar is installed.ance when Riser Bar is installed.
ance when Riser Bar is installed.
A:A:
A:A:
A: Hearth Protection, width from centerline: .........
......................................................... 17 1/4” (438 mm)
B:B:
B:B:
B: Hearth Protection, forward from door opening:
.............................................................. 16” (406 mm)
C:C:
C:C:
C: To Side Trim, 1” max. thickness , from centerline
................................................................ 19 1/2” (495 mm)
D:D:
D:D:
D: To Side Room Wall, from centerline: .....................
............................................................ 54” (1372 mm)
E:E:
E:E:
E: To Top Trim, 1” max. thickness, from hearth:
.............................................................. 39” (991 mm)
F:F:
F:F:
F: To Mantel , 3” 1/2 max. depth, from hearth:
............................................................. 48” (1219mm)
To Mantel, 11 1/2” max. depth: 54” (1372 mm)
Figure 5. Minimum clearance to combustible materials
Figure 6. Mantel Clearance Detail - measured from
the hearth surface to the lowest mantel surface.
Riser Bar is not installed.
AddAdd
AddAdd
Add twtw
twtw
two incheso inches
o incheso inches
o inches tt
tt
to each clearo each clear
o each clearo each clear
o each clearancanc
ancanc
ance dimensione dimension
e dimensione dimension
e dimension
when Riser Bar is used.when Riser Bar is used.
when Riser Bar is used.when Riser Bar is used.
when Riser Bar is used.
Clearance to Combustible Materials
• There may be no combustible materials located
anywhere within 36” (914 mm) of the front of the
fireplace insert.This precaution includes items
such as drapes or doors that could swing into the
area within 36” of the insert.
• Specific clearance (open space) must be main-
tained between the fireplace insert and combus-
tible materials located above and to the side.
See figures 5-6 for minimum dimensions.
C
B
D
E
A
F
49 1/2 
48
51
52 1/2
54
11.5
9.5
.5
5.5
3.5
MANTEL
AREA
39
Top Trim
Mantel Clearances
Clearance reduction to mantel construction may be
made in conformance to NFPA 211 or CAN/CSA B365.

10
Chimney Connection
This insert must be connected to a code-approved
masonry chimney or listed factory-built fireplace
chimney with a direct (positive) flue connector into
the first chimney liner section. The chimney size
should not be less than nor more than three times
greater than the cross-sectional area of the flue
collar.
A positive connection must be made between the
fireplace insert and the chimney by one of the
following approved methods.
UU
UU
U.S.S
.S.S
.S..
..
.RR
RR
Requirequir
equirequir
equiremenemen
emenemen
ement:t:
t:t:
t:
The insert is connected to a listed stainless steel
flexible connector that extends beyond the chimney
flue tile liner. A sealed block-off plate must be
installed at the damper area of the existing fire-
place. See fig. 7.
For internal chimneys, (no sides of the chimney
exposed to the outside below the roofline,) a
positive connection to the first flue tile is acceptable
provided the tile is no larger than 8” x 12”.
For external chimneys (one or more sides are
exposed to the outside below the roof line, includ-
ing garages), a positive connection to the first flue
tile is acceptable provided the tile is no larger than
8”x 8”.
A 6”, 7”, or 8” stainless steel liner, extending the
full height of the chimney, is required for all installa-
tions where the flue tile is greater than 8” x 12” for
internal chimneys, or 9”x 8” for external chimneys.
CC
CC
Canada Ranada R
anada Ranada R
anada Requirequir
equirequir
equiremenemen
emenemen
ement:t:
t:t:
t:
The insert must be installed with a continuous
chimney liner of 6”(152 mm) diameter extending
from the fireplace insert to the top of the chimney.
The chimney liner must conform to the Class 3
requirements of CAN/ULC-S635, Standard for Lining
Systems for Existing Masonry or Factory-Built
Chimneys and Vents, or CAN/ULC-S640, Standard for
Lining Systems for New Masonry Chimneys.
See fig. 8.
Do not use aluminum or galvanized steel pipe for
chimney connection components - these materials
are not suitable for use with solid fuel.
Locking
Bracket
Damper
Frame
Adjustable
Sealing Plate
Flex
Connector
Apply sealant
around damper
opening
Flex Connector
Pipe extends
into the flue tile
Figure 7. Positive Chimney Connection - U.S.
Attach
Fireplace
Conversion
Notice Plate to
Rear Wall of
Fireplace

11
Attach
Fireplace
Conversion
Notice Plate
to Rear Wall
of Fireplace
Figure 8. Positive Chimney Connection - Canada.
Masonry or Listed
HT Prefabricated
Chimney Cap
Sealed
connection to
chimney cap
Damper linkage
removed and
plate is removed
or locked open
Installation
1.1.
1.1.
1. Remove the existing damper and linkage compo-
nents from the fireplace. Alternatively, you can
wire the damper plate to lock it in the open
position.Thoroughly clean the firebox and
smokeshelf area with a wire brush.
2.2.
2.2.
2. IfIf
IfIf
If the firthe fir
the firthe fir
the fireplaceplac
eplaceplac
eplace has been modifiede has been modified
e has been modifiede has been modified
e has been modified tt
tt
to aco ac
o aco ac
o accc
cc
commo-ommo-
ommo-ommo-
ommo-
dada
dada
date installate installa
te installate installa
te installation,tion,
tion,tion,
tion, use anchors or masonry nails to
attach the metal Fireplace Conversion Notice
Plate (PN 220508) to the back wall of the masonry
fireplace firebox where it will be readily seen
should the insert be removed.
3.3.
3.3.
3. Install the Flex Connection plate according to the
manufacturer’s instructions. The sealing plate
may require trimming to accommodate your
specific fireplace damper.

12
Install the Riser Bar
1. If appropriate to your installation (see pg. 8),
center the Riser Bar within the masonry fireplace
as shown in fig. 9.The forward ends of the Riser
Bar should be aligned within 1/2 inch of the
fireplace face.
2. Check the level from front to back and side to side.
Use the leveling bolts, supplied in the hardware
bag, at the rear corners of the Riser Bar to adjust
the level as necessary.
Install the Firebox
1. With the help of an assistant, slide the Firebox
into the fireplace cavity. If using a Riser Bar, the
Firebox must be engaged with the Riser by means
of the Locking Pin included in the hardware bag.
Pull the Left Blower forward out of the way to
access the Locking Pin hole in the firebox floor.
See figs. 8 and 9. When the front edge to the
firebox is aligned with the front edge of the Riser,
the Locking Pin hole will be aligned with the slot
in the top of the Riser Bar crossmember. Insert the
Locking Pin and pull the firebox out slightly proud
of the fireplace face to facilitate attaching the
surround panels. Relocate the blower.
Figure 10. AC power receptacle lead routing.
Figure 11. Receptacle Inlet Coverplate installation.
Figure 9. Insert Riser Bar Locking Pin.
Riser Bar
Locking Pin
2. Secure the flue connector to the firebox flue collar
using three 1/4” x 3/4” self-tapping screws.
3. Determine to which side the blower power cord
will be routed. Insert the AC power receptacle lead
through the appropriate inlet in the side of the
firebox. See fig. 10. Engage the receptacle bracket
with the tab in the inlet opening and secure with
one of the #8 x 3/4” phillips screws found in the
hardware bag.
4. Plug the male quick-connector on the end of the
lead into the corresponding female connector on
the blower wire harness.
5. Plug the power cord into the receptacle.
6. Install the inlet coverplate over the inlet opening
on the other side of the firebox using the remain-
ing #8 x 3/4” screw.
Figure 9. Riser Bar placement.
Levelling Bolts
Locking Pin Slot
Inlet Tab
Male Quik-Connect
#8 x 3/4
Phillips
screw
#8 x 3/4
Phillips
screw
AC power receptacle
harness assembly

13
Figure 12.
Surround Panel assembly viewed
from backside.
C 350 Surround Assembly
All fAll f
All fAll f
All fasteners haasteners ha
asteners haasteners ha
asteners havv
vv
ve alre alr
e alre alr
e already been installed ineady been installed in
eady been installed ineady been installed in
eady been installed in thethe
thethe
the
apprappr
apprappr
appropriaopria
opriaopria
opriate locate loca
te locate loca
te locations ations a
tions ations a
tions att
tt
tthe fthe f
the fthe f
the facac
acac
actt
tt
toror
oror
oryy
yy
y..
..
.You will need
to remove them, attach the parts together as
described below and reinstall the fasteners at those
locations.
1.1.
1.1.
1. LaLa
LaLa
Layy
yy
youtout
outout
out the parthe par
the parthe par
the parts.ts.
ts.ts.
ts. Place the castings face down
on a protective surface such as carpeting, blankets
or a sheet of cardboard.
2.2.
2.2.
2. AA
AA
Attachttach
ttachttach
ttach the Brthe Br
the Brthe Br
the Breastplaeastpla
eastplaeastpla
eastplatestes
testes
tes tt
tt
to each othero each other
o each othero each other
o each other..
..
.
Use a 10 mm socket or wrench with two M6 x 10
hex head flange bolts. Adjust the set screw to
obtain parallel alignment of the two plates.
3.3.
3.3.
3. AA
AA
Attachttach
ttachttach
ttach the Lthe L
the Lthe L
the Leg plaeg pla
eg plaeg pla
eg plates.tes.
tes.tes.
tes. The Legs must be oriented
with the Hang Tabs on the inside edges as shown in
fig.12. Use the two remaining M6 x 12 hex head flange
bolts to attach the Legs to the Breastplate assembly.
44
44
4..
..
.IfIf
IfIf
If the Riser Bar is used,the Riser Bar is used,
the Riser Bar is used,the Riser Bar is used,
the Riser Bar is used, attach the two Bottom
Surround Trim panels together with the single
M6 x 10 hex bolt. Attach the Trim Mounting
Bracket to the back of the Bottom Trim assembly
using the other two M6 x 10 bolts. Be surBe sur
Be surBe sur
Be suree
ee
e tt
tt
too
oo
o
orienorien
orienorien
orientt
tt
tthe brthe br
the brthe br
the brackack
ackack
acketet
etet
et as shoas sho
as shoas sho
as shown in figwn in fig
wn in figwn in fig
wn in fig..
..
.13.13.
13.13.
13.
TT
TT
Tools Rools R
ools Rools R
ools Requirequir
equirequir
equired:ed:
ed:ed:
ed:
• 10 mm socket or wrench
Tighten just snug enough to allow for final adjustment
when the Surround assembly is attached to the firebox.
Bend the perforated mounting plate down 90° as
shown in Fig 13. Insert and center the bracket
plate sandwiched between the firebox and the
Riser Bar.
55
55
5..
..
.If apprIf appr
If apprIf appr
If appropriaopria
opriaopria
opriate,te,
te,te,
te, aa
aa
attachttach
ttachttach
ttach the Ethe E
the Ethe E
the Extended Surrxtended Surr
xtended Surrxtended Surr
xtended Surroundound
oundound
ound
PP
PP
Panelanel
anelanel
anel to the firebox.With the painted side facing
out, engage the hooked tabs on panel with the
slots in the backside of the Surround Brackets on
the firebox. Extend the blower power cord out
beyond the surround panel.
6.6.
6.6.
6. AA
AA
Attachttach
ttachttach
ttach the Assemblythe Assembly
the Assemblythe Assembly
the Assembly tt
tt
too
oo
o the Fthe F
the Fthe F
the Firir
irir
ireboebo
eboebo
eboxx
xx
x..
..
.Lift the
entire assembly upright and position it in front of
the insert firebox.The four Hang Tabs on the
surround legs must engage with the adjacent
cutouts in the two brackets on either side of the
firebox opening.The surround will easily engage
with these brackets if the firebox is slightly proud
of the fireplace opening.
Hang the surround assembly on the firebox and
push the entire unit into position so that the
surround is flush against the fireplace face.
Figure 13. Bottom Surround Trim assembly.
Bend late back on erfs
Trim Mounting
Bracket Plate
Right Bottom Trim
Left Bottom Trim
Left Leg
Right Leg
Right Breastplate Left Breastplate
Hang Tabs Hang Tabs
All fasteners are M6 x
10 mm hex head bolts,
pre-installed.
M6 x 10
Set Screw

14
Use the following guide to establish optimal perfor-
mance from the C 350.
Burn RBurn R
Burn RBurn R
Burn Raa
aa
ate Air Cte Air C
te Air Cte Air C
te Air Conon
onon
ontrtr
trtr
trol Settingol Setting
ol Settingol Setting
ol Setting BloBlo
BloBlo
Bloww
ww
werer
erer
er
SpeedSpeed
SpeedSpeed
Speed
Low 1/8” Open Low / On at 30 min.
Med. Low 3/16”Open Low / On at 30 min.
Med. High 1/4” Open Low / On at 30 min.
High Max. Open High / On
Operation
Read the following section carefully before building
a fire in your Jøtul C350 Fireplace Insert.
Fuel
This stove is designed to burn natural wood ONLY.
Wood that has been air-dried for a period of 6 to 14
months will provide the cleanest most efficient heat.
FF
FF
Frr
rr
requenequen
equenequen
equentt
tt
tuse ouse o
use ouse o
use of grf gr
f grf gr
f green or inadequaeen or inadequa
een or inadequaeen or inadequa
een or inadequately seasonedtely seasoned
tely seasonedtely seasoned
tely seasoned
ww
ww
wood is cood is c
ood is cood is c
ood is conducivonduciv
onducivonduciv
onducivee
ee
e tt
tt
to cro cr
o cro cr
o creosote aceosote ac
eosote aceosote ac
eosote accumulacumula
cumulacumula
cumulation andtion and
tion andtion and
tion and
gg
gg
generener
enerener
enerally poor perally poor per
ally poor perally poor per
ally poor perff
ff
formancormanc
ormancormanc
ormancee
ee
e..
..
.
DO NODO NO
DO NODO NO
DO NOT BUT BU
T BUT BU
T BURR
RR
RN...N...
N...N...
N...
•Coal •Treated or painted wood
•Garbage •Chemical Chimney cleaners
•Cardboard •Colored paper
•Solvents •Any synthetic fuel or logs
The burning of any of these materials can result in
the release of toxic fumes. NENE
NENE
NEVER USE GVER USE G
VER USE GVER USE G
VER USE GAA
AA
ASOLISOLI
SOLISOLI
SOLINN
NN
NE,E,
E,E,
E,
GG
GG
GAA
AA
ASOLISOLI
SOLISOLI
SOLINN
NN
NE-E-
E-E-
E-TYTY
TYTY
TYPE LPE L
PE LPE L
PE LANAN
ANAN
ANTT
TT
TERER
ERER
ERN FN F
N FN F
N FUU
UU
UEL,EL,
EL,EL,
EL, KERKER
KERKER
KEROSENOSEN
OSENOSEN
OSENE,E,
E,E,
E,
CC
CC
CHARHAR
HARHAR
HARCC
CC
COO
OO
OAL LIGHAL LIGH
AL LIGHAL LIGH
AL LIGHTT
TT
TER FLER FL
ER FLER FL
ER FLUU
UU
UII
II
IDD
DD
D,,
,,
,OR SIMIOR SIMI
OR SIMIOR SIMI
OR SIMILL
LL
LAR LIQUAR LIQU
AR LIQUAR LIQU
AR LIQUII
II
IDSDS
DSDS
DS
TT
TT
TO SO S
O SO S
O STT
TT
TARAR
ARAR
ART ORT OR
T ORT OR
T OR “FR“FR
“FR“FR
“FRESHESH
ESHESH
ESHEN-UEN-U
EN-UEN-U
EN-UPP
PP
P””
””
”TT
TT
THH
HH
HE FIE FI
E FIE FI
E FIRR
RR
RE.E.
E.E.
E. AlwAlw
AlwAlw
Alwaa
aa
ayy
yy
yss
ss
s
kk
kk
keep such liquids aeep such liquids a
eep such liquids aeep such liquids a
eep such liquids aww
ww
waa
aa
ay fry fr
y fry fr
y fromom
omom
om the heathe hea
the heathe hea
the heater ater a
ter ater a
ter att
tt
tallall
allall
all
times.times.
times.times.
times.
Air Control Settings
A single lever regulates the Primary Air flow that
controls the intensity of the fire and consequent
heat output and burn time.This lever is located
within the slot on the upper right front of the
fireplace insert.
When first starting or reviving the fire, the
control lever should be set at the far right position to
allow the maximum amount of air into the stove.
See fig.14. After the fire is well-established, the lever
should be set at position to moderate incoming air
to maintain the desired long term heat output and/
or burn time.
In general, the more air made available to the
fuel will result in the hottest fire intensity and the
fastest fuel consumption. Alternatively, the less air
made available to the firebox will result in low heat
output and slow fuel consumption.
WARNING
NEVER ALLOW THE FIRE TO REST
DIRECTLY ON THE GLASS. THE LOGS
SHOULD ALWAYS BE SPACED AT LEAST
ONE INCH FROM THE GLASS TO ALLOW
FOR PROPER AIR FLOW WITHIN THE
STOVE.
WARNING:
OPERATE THIS FIREPLACE INSERT
ONLY WITH THE FRONT DOORS
FULLY CLOSED. PARTIALLY OPENED
DOORS MAY RESULT IN OVERFIRING.
ALSO, IF DOORS ARE LEFT PARTLY
OPEN, GAS AND FLAME MAY BE
DRAWN OUT OF THE STOVE OPEN-
ING, CREATING RISKS FROM BOTH
FIRE AND SMOKE.
Figure 14. Air Control Setting
Blower Settings / Air Control
FULLY
OPEN
FULLY
CLOSED
1/8”
3/16”
1/4”
Blower Speed Control

15
Starting and Maintaining a Fire
Burn only solid wBurn only solid w
Burn only solid wBurn only solid w
Burn only solid wood dirood dir
ood dirood dir
ood direcec
ecec
ectly ontly on
tly ontly on
tly on the bottthe bott
the bottthe bott
the bottom grom gr
om grom gr
om graa
aa
atete
tete
te
oo
oo
off
ff
f the stthe st
the stthe st
the stoo
oo
ovv
vv
ve,e,
e,e,
e, do notdo not
do notdo not
do not eleele
eleele
elevv
vv
vaa
aa
atete
tete
te the firthe fir
the firthe fir
the fire in ane in an
e in ane in an
e in any wy w
y wy w
y waa
aa
ayy
yy
y..
..
.
1. Set the Air Control Lever in the full open position. 2.
Crumple several sheets of newspaper directly on
the grate.
2. Place several pieces of small dry kindling (approx.
1” in diameter) on top of the newspaper, with two
to three small logs (approx. 2” to 3” in diameter)
on top.
3. Light the fire and close the door. Gradually build
the fire by adding larger and larger logs as the fire
develops a bed of coals.
4. When you have added the final logs, adjust the
Air Control Lever to provide the desired fire
intensity.
Experiment with a variety of air control settings
to determine the best one for your individual
circumstances. Remember that fuel characteristics,
chimney system condition, building design, and
weather conditions all affect the performance of
your fireplace insert. In time, you will discover how
these elements combine and how you can work with
them to achieve satisfactory performance.
Adding Fuel to the Fire
When reloading the stove while a bed of hot
embers still exists, follow this reloading proce-
dure:
• Always wear stove gloves when tending to the
fire.
• Push the Air Control Lever to the full open
position (far right).
• Wait a few seconds before opening the door.
This allows the renewed air circulation to clear
unburned gases from the firebox.
• Use a stove tool or poker to distribute the hot
embers equally around the firebox.
• Load the fuel, usually with smaller logs first.
• Close the doors and secure the latch.
NN
NN
NEE
EE
EVER OVER O
VER OVER O
VER OVERVER
VERVER
VERFIFI
FIFI
FIRR
RR
REE
EE
E TT
TT
THH
HH
HE SE S
E SE S
E STT
TT
TOO
OO
OVE.VE.
VE.VE.
VE. II
II
IF ANF AN
F ANF AN
F ANY PY P
Y PY P
Y PARAR
ARAR
ARTT
TT
T
OFOF
OFOF
OF TT
TT
THH
HH
HE SE S
E SE S
E STT
TT
TOO
OO
OVE OR CVE OR C
VE OR CVE OR C
VE OR CHH
HH
HIMNIMN
IMNIMN
IMNEE
EE
EY GLY GL
Y GLY GL
Y GLOO
OO
OWW
WW
WSS
SS
S,,
,,
,YY
YY
YOUOU
OUOU
OU
ARAR
ARAR
ARE OE O
E OE O
E OVERVER
VERVER
VERFIFI
FIFI
FIRR
RR
RII
II
ING.NG.
NG.NG.
NG. A HOUSE FIA HOUSE FI
A HOUSE FIA HOUSE FI
A HOUSE FIRR
RR
RE ORE OR
E ORE OR
E OR
SERSER
SERSER
SERIOUS DIOUS D
IOUS DIOUS D
IOUS DAA
AA
AMM
MM
MAA
AA
AGEGE
GEGE
GE TT
TT
TOO
OO
O TT
TT
THH
HH
HE SE S
E SE S
E STT
TT
TOO
OO
OVE ORVE OR
VE ORVE OR
VE OR
CC
CC
CHH
HH
HIMNIMN
IMNIMN
IMNEE
EE
EY CY C
Y CY C
Y COUOU
OUOU
OULD RLD R
LD RLD R
LD RESUESU
ESUESU
ESULL
LL
LTT
TT
T..
..
. IFIF
IFIF
IF TT
TT
THH
HH
HISIS
ISIS
IS
CC
CC
CONON
ONON
ONDIDI
DIDI
DITT
TT
TION OION O
ION OION O
ION OCC
CC
CCUCU
CUCU
CURR
RR
RSS
SS
S,,
,,
,IMMEDIAIMMEDIA
IMMEDIAIMMEDIA
IMMEDIATT
TT
TELEL
ELEL
ELY CY C
Y CY C
Y CLL
LL
LOSEOSE
OSEOSE
OSE
TT
TT
THH
HH
HE AIE AI
E AIE AI
E AIR CR C
R CR C
R CONON
ONON
ONTT
TT
TRR
RR
ROLOL
OLOL
OL..
..
.
• Wait 5 – 10 minutes for the fire to re-establish
before adjusting the Air Control Lever for the
desired heat output. If a thick bed of live coals is
present, you may be able to add fuel and immedi-
ately set the air control without waiting for the
fire to be re-established.
Creosote Formation
The Jøtul C 350 WINTERPORT is designed to burn
wood cleanly and efficiently when operated as
described in this manual. However, when wood is
burned slowly and at low temperatures, tar and
other organic vapors are produced which condense
on the relatively cooler chimney flue surfaces to
form creosote. Failure to keep the chimney system
free of creosote build up could result in a chimney
fire.
The creosote that accumulates in the chimney is
highly flammable and is the fuelfuel
fuelfuel
fuel of chimney fires.
To prevent chimney fires, it is important to have the
chimney flue and connector pipe inspected at least
twice annually and cleaned whenever accumulation
of 1/4” or more is evident. A qualified chimney sweep
or other authorized service person can provide this
service.
It is also important to remember that chimney
size, temperature and height all affect draft which in
turn affects the formation of creosote. An exterior
chimney, whether masonry or prefabricated steel,
will be exposed to cold outside temperatures, and
consequently, will be more prone to creosote accu-
mulation than an interior flue.
A chimney flue located within the home interior
will benefit from the insulating characteristics of the
building itself. Consequently, the flue system will be
less conducive to condensation of unburned gases
and minimal creosote accumulation will result.
As a general rule, try to avoid burning the insert
at the lowest air control settings. Although a low
setting will prolong burn time, it may also result in
incomplete combustion. In reducing the fire inten-
sity, draft is weakened and the chimney flue cools.
This, together with the increase in unburned gases,
leads to rapid creosote accumulation.
Break-in Period Ventilation
It is normal for a new stove to emit odor and possi-
bly smoke during the first few fires. This is character-
istic of the burn-off of residues from the manufac-
turing process and the curing of painted surfaces.
Open a window near the fireplace insert to provide
plenty of fresh air to the room during this “season-
ing” period.

16
Blower Operation
Access the blower control panel by lifting the cast
iron lower grille up off the insert.
The dual blowers will enhance heat circulation
around the firebox and out into the room.The
blowers operate together, controlled by a heat
activated switch (snapstat) that will ONLY function
when the control switch is in either the Manual or
Automatic setting and the speed control is ON. After
the fire has been burning for a time, the snapstat
will react to the heat and activate the blower, if the
switch is in the Automatic position. Conversely, the
blower will continue to operate until the snapstat
cools as the fire wanes.The blower will then shut off
automatically.
For best performance, do not turn the switch on
until after the fire is well-established.
If the blower is not needed, place the blower
control switch in the OFF position.


THIS BLOWER MUST BE
ELECTRICALLY GROUNDED IN
ACCORDANCE WITH LOCAL CODES
OR, IN THE ABSENCE OF LOCAL
CODES, WITH THE CURRENT ANSI/
NFPA 70, NATIONAL ELECTRICAL
CODE OR CSA C22.1-CANADIAN
ELECTRICAL CODE.


THIS UNIT IS SUPPLIED WITH A
THREE-PRONG (GROUNDING)
PLUG FOR PROTECTION AGAINST
SHOCK HAZARD AND SHOULD BE
PLUGGED DIRECTLY INTO A
PROPERLY GROUNDED THREE-
PRONG RECEPTACLE. DO NOT
CUT OR REMOVE THE GROUNDING
PRONG FROM THE PLUG.


ALWAYS DISCONNECT THE
POWER SUPPLY WHEN
PERFORMING ANY SERVICE ON
THE FIREPLACE INSERT.
Figure 16. C 350 Wiring diagram.
Figure 15. Blower and speed controls.
SNAPSTAT
BK
G
POWER
SUPPLY
BLOWER
BR
RHEOSTAT
BK BK
BL
SWITCH
MANUAL OFF AUTO
BK
G
BL
BK
BL
BR
G
BL
BR
BLOWER
BR
BR
BK
CC
CC
Color Kolor K
olor Kolor K
olor Kee
ee
eyy
yy
y
BR - Brown
BL - Blue
B - Black
G - Green
MAN AUTO
OFF
OFF
LOW
HIGH

17
Maintenance
Glass Care
Cleaning
Occasionally it will be necessary to clean the carbon
deposits and fly ash off of the glass. If deposits are
allowed to remain on the glass for an extended
period of time, the glass may become etched and
cloudy.
Creosote deposits should burn off during the next
hot fire.
1. The glass must be CC
CC
COO
OO
OMPLETMPLET
MPLETMPLET
MPLETELEL
ELEL
ELY CY C
Y CY C
Y COO
OO
OOLOL
OLOL
OL..
..
.
2. Only use a cleaner that is specifically designed for
this purpose. DO NODO NO
DO NODO NO
DO NOT USE ABT USE AB
T USE ABT USE AB
T USE ABRR
RR
RAA
AA
ASIVSIV
SIVSIV
SIVE CE C
E CE C
E CLELE
LELE
LEANAN
ANAN
ANII
II
INGNG
NGNG
NG
AA
AA
AGENGEN
GENGEN
GENTT
TT
TSS
SS
S..
..
. The use of abrasives will damage the
glass,leaving a frosted surface. Crumpled newspa-
per is an especially good cleaning material.
3. Rinse and dry glass completely before lighting a fire.
Glass Replacement
Always operate the doors slowly and cautiously to
avoid cracking or breaking the glass. Never use the
door to push wood into the firebox. If the glass
becomes cracked or broken follow the replacement
procedure below.
Ash Removal
Always wear stove gloves when handling ashes.
Ash removal will be required periodically depending
on how frequently the stove is used. Use a steel ash
shovel and metal container with a tight-fitting lid.
NN
NN
NEE
EE
EVER USE A PVER USE A P
VER USE A PVER USE A P
VER USE A PAPER OR PLAPER OR PL
APER OR PLAPER OR PL
APER OR PLAA
AA
ASS
SS
STT
TT
TIC BIC B
IC BIC B
IC BAA
AA
AG AG A
G AG A
G AS AN AS AN A
S AN AS AN A
S AN ASHSH
SHSH
SH
RR
RR
RECEC
ECEC
ECEPEP
EPEP
EPTT
TT
TAA
AA
ACC
CC
CLE.LE.
LE.LE.
LE.
The container of ashes should be placed on a
noncombustible floor or on the ground, well away
from all combustible materials, pending final
disposal. If the ashes are disposed of by burial in soil
or otherwise dispersed, thethe
thethe
they should be ky should be k
y should be ky should be k
y should be keptept
eptept
ept inin
inin
in thethe
thethe
the
closed cclosed c
closed cclosed c
closed conon
onon
ontainer untainer un
tainer untainer un
tainer until all ctil all c
til all ctil all c
til all coals and cinders haoals and cinders ha
oals and cinders haoals and cinders ha
oals and cinders havv
vv
vee
ee
e
thorthor
thorthor
thoroughly coughly c
oughly coughly c
oughly cooled.ooled.
ooled.ooled.
ooled.
IMPORTANT:
REPLACE GLASS ONLY WITH JØTUL
CERAMIC GLASS PART #156069
SPECIFICALLY DESIGNED FOR THE
JØTUL C 350 WINTERPORT
FIREPLACE INSERT. DO NOT USE
SUBSTITUTES. REPLACEMENT
GLASS PANELS CAN BE ORDERED
THROUGH YOUR JØTUL DEALER.
NEVER OPERATE THE STOVE WITH A
CRACKED OR BROKEN GLASS PANEL.
1. Remove the door from the stove and place on a
flat surface.
2. First loosen and then carefully remove all of the
glass clips from the inside of the door. See fig. 17.
3. Remove all pieces of the glass panel and
gasketing.
4. Remove all remaining debris from the glass area
using a wire brush.
5. Apply a small bead of gasket/stove cement and
the new gasket. Do not overlap the ends of the
gasket rope.
6.
OrienOrien
OrienOrien
Orientt
tt
tthe glass withthe glass with
the glass withthe glass with
the glass with the Ithe I
the Ithe I
the IR CR C
R CR C
R Coaoa
oaoa
oating Labelting Label
ting Labelting Label
ting Label
ff
ff
facing outacing out
acing outacing out
acing out..
..
. Center the new glass panel over the
gasket and loosely reinstall the glass clips.
Tighten the clips, alternating at opposite corners.
Avoid applying uneven pressure on the glass.
Remove the IR Coating Label.
7. It may be necessary to retighten the glass clips
after the stove has burned and the gasketing has
seated.
Figure 17. Replacing the door glass and gaskets.
Door Gasket
PN 100038
Glass Gasket
PN 200024
Glass Panel
PN 221719
M6 x 8 Pan
Hd Screw
PN 117505
Gasketed
Glass Clip
PN 153620

18
General Maintenance
Regular maintenance will assure proper perfor-
mance and prolong the life of your Jøtul C350. The
following procedures do not take long and are
generally inexpensive.When done consistently,
they will help increase the life of your fireplace
insert and assure satisfactory performance.
• Thoroughly clean the insert. Enamel surfaces
should be cleaned with soap and water.
• Empty firebox of all soot and ashes. Never use a
household vacuum cleaner to remove ashes.
Only a shop vac with a metal container is
acceptable and only when you are certain the
ashes are cold.
• Inspect the firebox using a utility light inside and
out for cracks or leaks. Replace all cracked bricks
and repair leaks with furnace cement.
GaskGask
GaskGask
Gasketsets
etsets
ets
Check door and glass gaskets for seal integrity.
The gaskets should be soft enough to be somewhat
resilient to the touch. Over time, gaskets will
compress and harden. Replace worn-out or hardened
gaskets with the appropriate size material available
from your local Authorized Jøtul Dealer.
To check the seal of the front doors, close and latch
the doors on a dollar bill and slowly try to pull the
dollar bill free. The seal is too loose if the bill can be
easily removed. Adjust the door latch and test again.
Gasket Replacement
See the Parts List on page 21 to order the correct
gasket material. See also fig. 18.
1. Remove the old gasket material with a pliers and
thoroughly clean the channel with a wire brush.
2. Lay out the new gasket around the channel to
determine length.Trim the gasket to leave 1”
excess.
2. Apply a small bead of furnace cement in the
channel.
3. Lightly press the new gasket into the channel,
being careful to avoid compressing or stretching
it. Trim the gasket further as necessary to allow
the tail end to slightly overlap the other end.
4.Wait ten minutes to allow the cement to set and
then close and latch the doors. Reopen the doors
and, using a damp cloth, wipe away any excess
cement that may be squeezed out from under the
gasket.
Figure 18. Baffle plate assembly.
Canada Installations (Full Reline):
The chimney can be swept directly into a bucket
placed under the flue outlet, with removal of the
two cast iron baffle plates.
1. Push up on the Left Baffle to disengage its
locating boss from the Secondary Air Tube.
2. Slide the Secondary Air Tube to one side to
disengage it from the opposite side Air Channel
and remove it from the firebox.
3. Lift the Right Baffle up and forward off of the rear
and side support shelves.
4. Repeat with the Left Baffle.
5. Re-assemble in the reverse order, being sure to
engage the nub on the Left Baffle with the hole in
the Secondary Air Tube.
Removing the Insert for Cleaning
U.S. Direct-connection Only:
1. Disconnect the blower power cord from its outlet.
2. Open the firebox door and pull the insert out
enough to disengage the surround panel assem-
blies by lifting up off of the brackets.
3. Remove the three screws that attach the flue
connector to the flue collar, and disengage the it
from the insert.
5. Pull the firebox and cabinet forward as a unit. The
flue connector, liner, and chimney can now be
inspected and cleaned.
6. See the Installation section of this manual for
reassembly procedures.
Secondary Air Tube
Right Baffle
Left Baffle
Locator Boss

19

20
1
2
3
4
6
5
2
9
10
11
12
13
8
14
15
16
1
18 19
20
21
5
22 23 24 28 29 30
2
25 26 31 32 33 34 35 36 3 38 39 40 41 42 43 44
5
45
46 4
48 49 50
51
52
53
55
56
5
58
12
59
6061
63
62
64
65
66
6
68
69
54
0
2
3
4
5
6
1
34
8
9
80
34
34
34
81
82
83
84
54
86
85
Use only genuine Jøtul replacement parts. Do not substitute parts from any other manufacturer. See your local Authorized Jøtul Dealer or contact us directly:
Jøtul NorJøtul Nor Jøtul NorJøtul Nor
Jøtul North Americath America
th Americath America
th America
55 Hutcherson Dr55 Hutcherson Dr 55 Hutcherson Dr55 Hutcherson Dr
55 Hutcherson Dr..
..
.
Gorham, Maine 04038Gorham, Maine 04038 Gorham, Maine 04038Gorham, Maine 04038
Gorham, Maine 04038
Figure 19. Jøtul C 350 Illustrated Parts Diagram