Jaton AM4100P User manual

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AM4100P Outdoor CPE
Quick installation guide V1.0

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PLEASE READ THESE SAFETY PRECAUTIONS!
RF Energy Health Hazard
The radio equipment described in this guide uses radio frequency transmitters. Although
the power level is low, the concentrated energy from a directional antenna may pose a
health hazard.
Do not allow people to come in close proximity to the front of the antenna while the transmitter is
operating.
Protection from Lightning
Before connecting this instrument to the power line, make sure that the voltage of the
power source matches the requirements of the instrument. The unit must be standards.
Disposal and Recycling Information
Pursuant to the WEEE EU Directive electronic and electrical waste must not be disposed of
with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Reduction of Hazardous Substances
This CPE is compliant with the EU Registration, Evaluation, Authorization and Restriction of
Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament
and of the Council) and the EU Restriction of Hazardous Substances (RoHS) Directive
(Directive 2002/95/EC of the European Parliament and of the Council).

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Table of Contents
1. OVERVIEW ............................................................................................................................. 4
USER INTERFACE SPECIFICATION .........................................................................................4
2. GETTING STARTED................................................................................................................ 4
DEVICE LOGIC CONNECTION ................................................................................................5
INSTALLING OUTDOOR UNIT (ODU) –CLAMP.........................................................................6
HEADER CONNECTION ........................................................................................................6
2LED DISPLAY ......................................................................................................................... 7
RF SIGNALADJUSTMENT.....................................................................................................7
3MANAGING CPE DEVICE....................................................................................................... 8
WEB LOGIN.......................................................................................................................8
DEVICE STATUS.................................................................................................................. 9
4FAQ AND TROUBLESHOOTING .......................................................................................... 10

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1. Overview
AM4100P is a high performance LTE CPE (Customer Premises Equipment) product designed to
enable quick LTE service deployment to the remote customers. It provides high data throughput and
networking features to end users who need both bandwidth and roaming capabilities in the certain
area.
User Interface Specification
Model
Description & User Interface
AM4100P
- Panel antenna: B48 12±1dBi
- 1 RJ45 10/100M LAN Port
- SYS, SIM, ETH, and LTE (1-4) LEDs
- 24V/0.5A PoE supply, ODU Power <12 Watts
- Dimensions: 310 mm (L) ×122 mm (W) ×75 mm (D)
- Weight: <1.5 Kg
2. Getting Started
1) Packing list
Upon receiving the product, please unpack the product package carefully. Each product is shipped
with the following items:
Table 2-1 Packing List
Outdoor CPE Products
Quantity
ODU unit
1
PoE adapter
1
Power cord
1
Clamp
2
PC Ethernet Cable
1
Quick User Guide
1
If you find any of the items is missing, please contact our local distributor immediately.
2) Unpacking the Equipment
Table 2-1 lists all the standard parts that are supplied in your LTE CPE Unit Installation Package.
Please take the time to unpack the package and check its contents against this list.

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3) Installing the Equipment
Device Logic connection
For outdoor CPE product, it is suggested that the CPE device be installed in a shaded area to avoid
direct sun light exposure which may cause over heat in certain extreme weather condition.
To power on the device, the outdoor CPE must use a 24V PoE integrated DC power supply adapter.
The power adapters can operate in 100-240V AC range and therefore can be used in different country.
Once the device is powered up, the user should wait for about 2 minutes before the device becomes
operational. For CPE with the RUN LED indicator, a slowly flashing light indicates the system has
completed the startup procedure.
To connect PC, LAN switch or other type of IP device to the CPE product, the user should use SFTP
CAT5E Ethernet cable and connect to the appropriate LAN port. Once connect the CPE LAN LED
indicator should come on.

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Installing Outdoor Unit (ODU) –Clamp
Header Connection

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2 LED Display
Type
LED
Function
Description
ODU
SYS
System run indicator
Fast Blinking –Device is rebooting.
Solid green –Device is in normal operation.
SIM
SIM card indicator
Light is on –SIM card state is ready.
ETH
LAN port status
Solid Green –LAN port is up.
Blinking Green –LAN data activity in progress.
RF(4LEDs)
RF Signal Strength
4 level signal strengths indication by 4 green
LEDs.
1st: RSRP < -115dBm
2nd: -115dBm <= RSRP < -105dBm
3rd: -105dBm <= RSRP < -95dBm
4th: -95dBm <= RSRP
RF Signal Adjustment
After the CPE outdoor unit has installed, the direction of antenna’s azimuth and pitch angle needs to
adjust for the best signal strength. In near line of sight condition, the CPE will have the best signal
when the antenna is directly pointing the base station.
User can adjust the holder to change the direction and angle of the antenna while observing the RF
LED on the outdoor unit which indicates the signal strength.

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3 Managing CPE Device
AM4100P is a user-friendly LTE CPE, and very easy to configure and setup. Subscribers can just
connect the device to their computer or home switch/router and the device is ready to provide Internet
Services.
WEB Login
It is a preferred to setup the CPE using a Web browser from a local PC connected to device LAN port.
The user should ensure that the connected PC have acquired IP address via DHCP from the device.
After IP connectivity is established between the PC and CPE device, the user may launch a Web
browser and specify http://192.168.254.251 in the address bar. A window will pop up requesting
password. Input the user login password and then click the “Log in” button. After successful log on,
the default home page of the WEB GUI interface will appear. Note that the default user password is
“admin”.

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Device Status
Once the user is logged in, the following window device status window will be prompted for viewing. It
contains both the system information, networking and device information configured for the device.
For further configuration instructions, please refer to AM4100P user manual.

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4 FAQ and Troubleshooting
1) My PC cannot connect to the CPE.
Re-plug the PC Ethernet cable and check if the PC LAN connection is up or showing activity.
Check if the PoE power adapter LED is on. If it is not, check the power cord and make sure it
is connected properly. Also verify that the AC power supply is available.
If the PC LAN shows no activity and PoE adapter LED is off but the power cord is connected
properly and there is AC supply, then it is likely the PoE adapter is damaged. Please contact
distributor to obtain replacement part.
2) My PC cannot acquire IP from the CPE.
First check if the NIC is up and working properly. Then check the PC NIC configuration and
make sure the DHCP is enabled.
Open the MS-DOS window, enter “ipconfig /release” and “ipconfig /renew” commands and
see if PC can obtain IP correctly.
If the problem persists, please contact the operator or distributor for further diagnose.
3) My CPE networking is not working properly.
You may want to check if the LTE connection is up and running properly. You can do this by
login the WEB GUI and check the Interface Info page.
You may want to perform a factory reset and see if the problem is being corrected. You can do
this by log into the WEB GUI using “admin” password and perform restore the unit to default
factory setting.
If the problem cannot be corrected by factory reset, please contact the operator or distributor
for further diagnose.
4) I forget the login password and like to reset the unit to factory default.
Please contact the operator or distributor and give them the IMEI of the unit. The operator or
distributor can issue you a RESET password for you to enter in theWEB login window.
After the unit is reset to factory default, you can login using the default password.