PaloAlto Networks ION 1200-C-NA/ROW User manual

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ION 1200-C-NA/ROW Quick Start Guide
Before You Begin
Use this document to install and set up your Prisma SD-WAN ION 1200-C-NA or ION
1200-C-ROW. Refer to the ION 1200 Hardware Reference at https://docs.paloaltonetworks.
com/hardware/ion-1200-hardware-reference for safety information, specifications, and more
detailed procedures for installing the device.
• Verify that the installation site has adequate air circulation and AC power.
• Have a #1 Phillips-head screwdriver available.
• Unpack the equipment and verify that you received the following items:
Items Quantity
ION 1200-C-NA or ION 1200-C-ROW 1
Power Adapter, 40W 1
Power Cord, AC 1
USB 2.0 to RJ-45 Console cable 1
Shielded RJ-45 CAT6 Ethernet cable 1
Wood screws (.75”) to mount the device and power adapter bracket to wood studs or
plywood. 6
Drywall anchors and screws (1.25”) to mount the device and power adapter bracket to a
drywall or similar material that cannot securely accommodate wood screws. 6
Power adapter wall-mount kit (includes one each of the following: a power adapter
bracket, a Velcro strap, and a plastic cable tie). 1
Sheet, Limited Warranty 1
Multi-band indoor antennas 3
Install the Antennas
1 Assemble the antennas.
2 Connect the antennas to the SMA connectors on the device (Figure 3).
3 Secure the antennas (Figure 4) to the connectors.
Insert the SIM Card/s
1 Remove the SIM cover by unfastening the two M3 screws (Figure 1) using a type 1 Phillips
screwdriver.
2 Insert the nano SIM card by pushing it into the slot. (Figure 2)
3 Place the SIM cover back on the device using the M3 screws.
On activation, the blinking cellular LED on the device indicates cellular connectivity.
docs.paloaltonetworks.com
Install the Device
You can install the ION 1200 on a flat surface, in a rack,
or on a wall.
Ensure there are no building services (water, gas, or
wiring) behind the wall where you intend to install the
device.
Install the device on a wall
1 Download the Wall Mount template from https://
docs.paloaltonetworks.com/hardware/ion-1200-
hardware-reference/install-ion-1200/wall-mount-
template.
2 Temporarily secure the Wall Mount template (Figure
5) to the wall where you intend to mount the device
and use it to mark the location for each of the four
wall-mount screws. Use a pointed object to punch
through the paper and visibly mark the wall; then
remove the template and verify measurements.
3 Use a type 1 Philips head screwdriver to install the
appropriate screws into each of the four marked
locations:
◼Drywall—First press a drywall anchor slightly
into the center of a template mark. Then use
the screwdriver to apply pressure while turning
the anchor clockwise until the surface of the
anchor is flush with the wall. After the drywall
anchor is secure, install a 1.25” anchor screw into
the anchor until the bottom of the screw head
protrudes ¼” from the wall. Repeat this step for
the other three screw locations.
◼Plywood wall—Use the screwdriver to insert a .75”
wood screw into the center of each template mark
that is located over wood until the bottom of the
screw heads protrude ¼” from the wall.
Figure 3 - Connect the antennas
Figure 4 - Secure the antennas
Figure 1 - Remove the SIM cover
Figure 2 - Insert the SIM
Figure 5 - Wall mount template
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ION 1200-C-NA/ROW Quick Start Guide (Continued)
Power on the Device
1 Connect the power cable to the device.
2 Plug the device power cable into an AC power outlet. When the device is powered on, the power
indicator turns green.
Connect the Device to the Controller
1 Connect the ION device port 1 or port 2 to a DHCP-enabled network that has access to the
internet, such as an Internet Service Provider (ISP) cable modem.
2 If you do not wish to connect via DHCP-enabled network, access the console and set a static IP
on port 1 or port 2.
Refer to Configure Static IP Using a Console at:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-ion-cli-
reference/access-the-ion-cli-commands/assign-a-static-ip-address-using-the-console.
html.
Verify Device Connection to the Controller
◼Upon successful connection, the controller connectivity LED on the ION device turns green.
◼The ION device is now connected to the Controller and displays on the portal under
Unclaimed Devices.
Where To Go Next
To learn more about the device, refer to the ION 1200 Hardware Reference Guide:
https://docs.paloaltonetworks.com/hardware /ion-1200-hardware-reference.
To learn how to configure the device, refer to the Prisma SD-WAN Administrator's Guide:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-admin.
Contact PaloAlto Networks Support to get help.
Customer Support at https://www.paloaltonetworks.com/company/contact-support.
For Technical Support: US: 866 898 9087 | International: [phone]
docs.paloaltonetworks.com | © 2022 | Palo Alto Networks, Inc. | Part Number: 810-000317-00D
Connect to the Portal
1 Log in to the portal using the provided login credentials.
2 Navigate to Map > Unclaimed Devices to verify that your ION device is listed as Online under
Unclaimed Devices.
3 Select the device and click the option Claim the device.
4 Assign the device to a site and configure it.
Refer to the Prisma SD-WAN Administrator's Guide at https://docs.paloaltonetworks.com/
prisma/prisma-sd-wan/prisma-sd-wan-admin.html.
◼If any screw location is located over wood, use a .75”
wood screw instead of a drywall anchor and screw.
3 Align the four holes on the bottom of the device with
the four screws on the wall and hang the device on the
screws.
4 Install the power adapter in the power adapter wall-
mount bracket using the Velcro strap (Figure 6) and
cable tie. Make sure to align the cable tie with the
notches in the bracket to prevent the power cord from
falling out.
5 Mount the power adapter wall-mount bracket next to the
device using wood or drywall screws as appropriate.
Power LED
Controller Connecvity LED
Figure 7 - Power LED
Figure 8 - DHCP-enabled ports
Figure 9 - Controller connecvity LED
Figure 10 - Prisma SD-WAN portal
Figure 6 - Power adapter in the wall mount bracket
Install the device in a rack
When installing in a rack, ensure there is nothing placed
above the device.
Refer to the ION 1200 Hardware Reference at https://docs.
paloaltonetworks.com/hardware/ion-1200-hardware-
reference to learn to install the device in a rack.
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