Jaybird X3 User manual

TOUBLESHOOTING GUIDE
HOW DO I CHARGE MY X3 BUDS?
Your Jaybird X3 buds come with a directional charging clip. To charge follow the steps below.
1. Connect the included USB charging cable to the charging clip on one end.
2. Connect the charging clip to the inline remote on your X3 buds with the Micro USB
connector facing away from the earpiece. You’ll notice the charging clip is tapered just
like the inline remote. The wider section of the charging clip aligns with the wider section
of the remote.
3. Connect the other end of the USB charging cable to a USB power source.
4. Limit the charge time to 2.5 hours. To get the most out of your battery it is recommended
to charge the buds when you hear the ‘Charge Me’ voice prompt (about 10% battery
remaining). If you’re pressed for time and only have time to partially charge your buds,
you’ll get around an hour of playtime for every 20 minutes of charge.
When turned on and not playing music, pressing Volume + or Volume –will announce

the battery level. If you download and connect to the MySound app you will be able to
see your battery level to within 1%.
NOTE: Make sure to check the charging source before you begin charging. We recommend
using a computer as it’s the best and safest method. Anything 1 amp or less is safe. Some
chargers can produce a lot more power than is needed to charge your buds, so try and avoid
them.
HOW DO I SETUP/FIT MY X3 BUDS?
A feature of X3 is the ability to lift the cord off your neck. This allows for your X3 buds to be
used either in the traditional under-ear style for music and calls, or over-ear, designed for those
wanting a great sports music experience. For setup instructions, check out the steps below as
well as the video.
SPORT FIT
1. Lay your X3 in front of you with the inline remote on the left hand side. Swap the fins to
the opposite side so the fin with the L is now on the side with the remote.

2. Rotate the fins so they are pointing towards the cable.
3. Place your X3 over your ear with the inline remote on your left side.
4. Starting with the medium-sized tips and fins attached, try placing your buds firmly within
your ear while in the over-ear position.
5. If your buds are not comfortable, or feel loose, try alternative sized tips and/or fins. You
can also try the ComplyTM foam tips or remove the fins completely. Please take some
time to get the perfect fit.
6. Lay your X3 in front of you and fit the cord clips.

7. Find the right cord length to get a snug fit, with no excess slack around the back of your
head by pulling the top and bottom cord outwards.
8. Insert the last loop into the cord clip and pull firmly.

CASUAL FIT
If you intend to use the Jaybird X3 for casual use, we recommend the under-ear setup.
1. With the medium-sized tips and fins attached, place your buds firmly within your ear
while in the under-ear position. The inline remote should be on the right side.

2. If your buds are not comfortable or feel loose, try alternative sized tips and/or fins. You
can also try the ComplyTM foam tips or remove the fins completely. Be patient, it may
take some time to get the perfect fit.
3. If you like, use the included shirt clip to secure your X3 buds to the back of your shirt.
Long side of the clip on the outside of the shirt.

4. Once you are happy with the fit, you are good to go.

HOW DO I ACTIVATE VOICE COMMANDS?
You can use the power button on your buds to activate voice command apps like Siri or Google
Now.
To activate:
Press and hold the power button on your buds for two seconds to activate voice command.
You will hear a tone and the microphone on your buds will activate so you can speak your
command.
WILL MY X3 PAIR WITH MY SMARTWATCH?
You can pair your X3 buds with a smartwatch if your smartwatch supports at least Bluetooth 2.1.
Refer to the user guide for your smartwatch for instructions on how to pair a Bluetooth device.
Bluetooth signal strength can vary between smartwatch manufacturers. If you have trouble
connecting to your smartwatch or experience that Bluetooth connectivity isn’t ideal, try the
following:
1. Make sure your smartwatch is updated with the latest version of the Operating System
(OS).
2. Wear your smartwatch on the same side as your headphone controller.
CAN I USE MY X3 BUDS WITH MY IPHONE, IPOD OR IPAD?
Yes, you can use your buds with iPhones, iPods and iPads (with built-in Bluetooth).
See “Pair Jaybird X3 buds to a phone or music device” for pairing steps.

WHERE CAN I FIND THE USER MANUAL FOR MY BUDS?
You can find the user manual on jaybirdsport.com under the product page. You can also find it
on the support tab, or click on the link below. You can also find all of the tutorials on our
YouTube channel, @jaybirdsport.
X3 USERMANUAL
CAN I USE MY X3 BUDS WITH SKYPE ON PC OR MAC?
You can use your X3 buds for Skype calls or other audio and music features on your PC and
Mac. You will need to pair your X3 buds to your computer and once connected, you may need to
select your buds as the default playback and output device in the audio settings of your
computer’s operating system.
MY X3 BUDS KEEP TURNING OFF OR MY MUSIC DEVICE KEEPS
STOPPING AFTER I CONNECT. WHAT DO I DO?
If your buds keep turning off, or your device stops playing music, try these suggestions:
Buds keep turning off
1. Make sure your X3 buds and your Bluetooth device are charged.
2. Complete a reset of your buds. See Reset the Jaybird X3 buds for help with resetting your
buds.
3. If your buds continue to turn off, please contact customer experience. [Link to CE]
Device stops playing music
1. Make sure your X3 buds and Bluetooth device are charged.