Jayco 2016 Melbourne User manual

2016 CAMPING TRAILERS
PRINTED ON RECYCLED PAPER
2016 MELBOURNE
CLASS C MOTORHOMES
0189568.2016

2016 Jayco Melbourne
THE JAYCO ECOADVANTAGE IS OUR COMPANY’S COMMITMENT
TO PROTECTING THE ENVIRONMENT. Through Jayco’s company-wide
sustainability program, we’re creating better ways to build better RV’s using
fewer natural resources. Already, our initiative has created signicant impact.
As of 2014 our company has:
Recycled
Conserved
Saved
We’re proud of our results, and we know those numbers show that a little
initiative can go a long way. The Jayco EcoAdvantage is our way of making
sure endless generations can enjoy the Great Outdoors.
●7,192 tons of wood
●2,354 tons of scrap metal
●1,428 tons of cardboard and paper
●9,997,400 gallons fo fresh water, enough to meet the
daily needs of 133,293 Americans.
●34,277 gallons of gas, enough for Americans to drive
more than 957,600 miles.
●Enough electricity to power 1,745 homes for tha
year.
●60,900 mature trees.
●Enough landll airspace to meet the annual disposal
needs of a community of 44,683 people.
2016 Jayco Melbourne

Table of ConTenTs
Warranty & Service
About This Manual 3
Chassis Guide 3
Warranty packet 3
Safety Alerts 3
Reporting Safety Defects 4
Manufacturing Process 5
Options & Equipment 5
Customer Responsibility 6
Change Of Address/Ownership 6
Dealer Responsibility 6
Suggestions For Obtaining Service 6
Customer Relations 7
Jayco Travel Club 8
JayPlus™ Extended Service Contract 8
Jayco Customer First Emergency Roadside Assistance 8
Obtaining Emergency Warranty Repair 9
Obtaining Service For Separately Warranted Items 10
Obtaining Service at Jayco 10
Parts & Accessories 11
Notice To Jayco Dealers 14
Occupant Safety
Secondary Means of Escape (Exit Window) 19
Exit Window Label 19
Fire Safety 20
Fire Extinguisher 21
Smoke Alarm 21
Smoke detector warning label 22
Combination Carbon Monoxide/ Propane Alarm 23
Formaldehyde 27
Extended Or Full Time Usage 27
Formaldehyde label 27
LP/Carbon monoxide detector 27
Cold Weather Usage 28
Condensation 28
pre-travel infOrmatiOn
Vehicle Labels 29
Weight Terms 29
Towing & braking warning label 30
Federal OCCC and voluntary weight labels 30
Federal OCCC and voluntary weight labels 30
Motor Home Weight Labels 31
Loading Your Motorhome 31
Federal label 31
Motor home Weight Information label 31
Trailer Plug 33
Weighing Your Motor home 33
7-way trailer plug 33
vehicle OperatiOn
Vehicle Operation 35
Using The Rear Hitch 35
Towing and braking label 35
Braking & Stopping 36
Parking Brake 37

Table of ConTenTs
Power Entry Door Step 37
Entrance Door Step(s) 37
RV Step 37
Entrance Door 38
Keys 38
Driver & Front Passenger Seat 38
Seat Belts 39
Child Safety Restraint Systems 39
Outside Rearview Mirrors 40
Rear Vision Camera 40
Backing Up 41
Campsite Hook-Up 41
Electric Rear Stabilizer Control (if so equipped) 42
Emergency Stopping 43
Emergency Towing 43
Front Axle Tire Alignment 44
Wheel Lug Nuts/Wheel Liners 44
Wheel Bearings & Brakes 45
Tires 45
Changing A Tire 47
Patio Awning 48
Awning care 48
Operating Power Awnings (If So Equipped) 49
Carefree® LONGITUDE Awnings (If So Equipped) 49
Adjusting the Awning Pitch 49
Emergency Operation 50
SlideOut SyStemS
Electric Slide Room System 53
Troubleshooting the Slideout 53
Slideout Systems 53
Retracting slideout room 54
Maintenance 54
Trouble shooting the Inwall slideout system 55
Manual override for the inwall slideout 55
Flush Floor Slideout 58
Trouble shooting the ush oor slideout 58
Power Gear® Slideout 59
Fig. 1-Through Frame Crank Extension w/pin. 59
Fig. 3-Hex Head Crank Extension 59
Fig. 2-Crank Handle 59
Fig. 4-Ratchet 59
Manual Operation for the Power Gear slideout system 60
electrical SyStem
The Electrical System 63
In Case Of An Electrical Fire 63
Controls and Switches 64
GFCI Receptacle 64
120-volt (30 AMP) AC System (If So Equipped) 64
Testing the Campsite Power Connection 65
30-amp Power Cord (If So Equipped) 65
Connecting The Power Cord 66
Calculating 30 AMP Electrical Load (If So Equipped) 66
120-volt Circuit Breakers 67
Inverter (If so Equpped) 68

Table of ConTenTs
Converter 68
12-volt DC System 69
Wizard Button & Reverse Protection Fuses 69
12-volt Fuse Panel 70
Replacing a fuse 70
12-Volt DC Outlet 70
Batteries 70
To recharge the house batteries 71
Dry camping 71
Battery storage instructions 71
Replacement and maintenance 72
Chassis Battery 72
Auxiliary Start System 72
12-Volt Battery Disconnect 72
Isolator Solenoid 73
Load Center 73
Typical Load Center Exterior Panel 73
Load Center Panel w/120 volt Main breaker 73
Approximate Electrical Load Ratings 74
Generator 75
Transfer switch 75
Before starting the generator 75
Automatic Generator Start (AGS) system (If So Equipped) 76
Maintenance 77
Replacing Light Bulbs 78
Command Center 78
Command Center Panel 78
Mounted to wall 78
fuel & prOpane SyStem
Diesel Fuel & Fill 81
Fuel selection 81
DEF Fluid 81
Fuel Safety 82
Fuel selection 82
Fuel ller cap 83
Filling the fuel tank 83
Fuel Economy 83
Exhaust Gas Fumes 83
Propane Gas System (If so equipped) 84
Maintenance 85
Propane Leak Test 85
Propane label 85
Propane Safety Procedure 86
Propane Gas Container 86
Propane system label 86
Servicing or lling 87
LP gas container overll 87
ASME Tank 87
Using The Propane System 88
Calculating Propane Gas Usage 88
“Do not ll to more than 80%” label 88
Cooking With Propane Gas 89
Traveling with Propane 90
Ensure a supply of fresh air (Canada units only) 90

Table of ConTenTs
Cooking / comfort heating label 90
Refueling warning label 90
plumbing SyStem
Plumbing System Maintenance 91
Monitor Panel (If So Equipped) 91
(Monitor panel appearance and components listed may vary) 91
Monitor Panel 91
Command Center Panel 91
Fresh Water System 92
Fresh Water Holding Tank 93
12-Volt Water Pump & Switch 93
Water Pressure Regulator (customer Supplied) 94
Water Pump 94
Utility Center 95
Potable water only label 96
City Fixtures 96
City Fill Tank 97
Country Fill 97
Water Purication System (If So Equipped) 98
Normal Setting 98
Sanitize Tank 98
Sanitize / Winterize Lines 98
To Replace Filter Cartridge 99
Filter housing 99
Water Heater 100
Tank (Storage) Water Heater System(If So Equipped) 100
Gas/Electric DSI Tank (Storage) Water Heater (If So Equipped) 100
Anode rod 102
Replacement chart 102
TANKLESS WATER HEATER (If So Equipped) 104
3 Valve Water Heater Bypass (If So Equipped) 106
Factory installed water heater bypass 106
Outside Shower (If So Equipped) 106
Faucets 107
Bathroom Tub / Shower 107
Hardware & Sink or Shower Fixtures 108
Draining The Fresh Water System 108
Exterior FreshWater 108
Drain 108
Sanitizing the Plumbing System 109
When to sanitize 109
How to sanitize 109
Low Point Drain 109
Winterization 111
Black/Grey Water System 113
Black/Grey Water Holding Tanks 113
Black & Grey Tank Drains 114
Dump Station Connector 115
Garden hose connection 115
Electric Dump Valves 115
Macerator power switch 115
Black Tank Flush (If So Equipped) 116
Black Tank Flush Inlet 116
Macerator Bypass 116

Table of ConTenTs
Tank Heaters (If So Equipped) 117
Toilet 118
heating & cOOling
Air Conditioner 121
Power Roof Vent (If So Equipped) 121
Attic Fan Control 121
Furnace 122
applianceS
Microwave 123
Cooktops (If So Equipped) 123
Electric drop in cooktops (if so equipped) 124
Gas drop in cooktops (if so equipped) 125
Range Hood (If So Equipped) 126
Cooking With Propane 126
Range Hood Vent 126
In Case Of A Grease Fire 127
Refrigerator 127
Cleaning Your Refrigerator 128
Cleaning the interior 128
Cleaning the exterior 128
Water Heater – See plumbing section 128
electrOnicS
HDTV Antenna (If So Equipped) 129
HDTV antenna 129
Enclosure base & signal meter 129
Power Injector 129
Television Roof Antenna (if so equipped) 130
Exterior Television (if so equipped) 131
interiOr
Cleaning The Interior 133
Décor Items 133
Décor Glass (if so equipped) 133
Furniture Upholstery 133
Window treatments 133
Window Shades 133
Sofa 134
Hide-a-bed Sofa or Sofa Sleeper 134
Jack Knife Sofa 134
Trifold Sofa 135
Free Standing Dinette Chairs (If So Equipped) 135
Booth Dinette (If So Equipped) 135
Cabinetry & Tables 136
Booth Dinette 136
Dream Dinette 136
Countertops 137
Laminate countertops (if so equipped) 137
Solid surface countertops (if so equipped) 137
Interior Wall Panel 138
Flooring 138
Carpet 138
Vinyl ooring 138
Privacy Drape Installation 139
Bed Storage 139

ABS Plastics 139
exteriOr
Cleaning The Exterior 141
Frame 143
Chassis Maintenance 143
Front Axle Tire Alignment 143
Exterior Roof & Sidewall Vents 144
Windows 144
Exterior ladder (If So Equipped) 144
Sealants 145
travel/camping/StOrage checkliStS
RV Start-Up 147
Ready To Leave Checklist 147
Motor home Storage 148
additiOnal infOrmatiOn
Featured Components Quick Reference Chart 151
Vehicle Maintenance Record 152

1
WARNING: Read all instructions in this manual and component
manufacturer supplied information before using your RV.
This manual has been provided by Jayco for the sole purpose of providing instructions
concerning the operation and maintenance of this vehicle and its components. Nothing in
this manual creates any warranty, either expressed or implied. The only warranty offered by
Jayco is as set forth in the limited warranty applicable to this vehicle.
The owner’s failure to provide required service and/or maintenance could result in the loss
of warranty. The owner should review the Jayco limited warranty and the limited warranties
that apply to specic components that are offered with this vehicle.
Instructions are included in the manual for operating various components which are optional
on some vehicles or may not be available on your particular model. “If so equipped” does
not indicate or imply that the component(s) or option(s) were at any time available,
or can be retrotted to your model. In addition, the owner should refer to individual
manufacturer’s operating instructions contained in the owner’s packet.
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3
Warranty & Service
Congratulations! Thank you for selecting a Jayco recreation vehicle. We are excited to
welcome you to our growing RV family. Jayco is the largest privately held manufacturer
of recreation vehicles in the world. We are committed to being the most respected name in
RVs. We invite you to drop by our Visitors Center located in Middlebury, Indiana. To book
a group tour or check our scheduled factory tour times (free admission, closed holidays)
please call 1-800-RV-JAYCO.
About this MAnuAl
This manual is a guide to operation of the features, equipment and controls in your motor
home. If you nd components in your motor home vary signicantly from what is described,
please contact your dealer to ensure you have the correct information. Nothing in this
manual creates any warranty, either expressed or implied. The only warranty offered is as
set forth in the Limited Warranty applicable to the motor home that you received prior to
your purchase.
This Owner’s Manual, Owner’s Portfolio and Chassis Guide are to be considered permanent
components of the vehicle and kept in the motor home at all times for personal reference.
If the motor home is sold, they should remain with the vehicle for the next owner. Nothing
in this manual creates any warranty, either expressed or implied, nor does it cover every
possible detail of equipment, standard or option, installed on or in your motor home.
The descriptions, illustrations and specications in this manual reect the most current
available to us at the time of publication, are subject to change and are not intended to
indicate actual size.
WArrAnty pAcket
There are components that are excluded from the vehicle warranty, or are warranted
separately by their own individual manufacturer’s limited warranty. The Warranty Packet
contains these component manufacturer supplied manuals or information sheets, warranty
cards and/or registrations. Consult this information for questions regarding operating,
maintenance, servicing instructions and warranty coverage. It is important you complete
and mail warranty cards and registrations within the prescribed time limits to avoid loss of
warranty coverage.
chAssis Guide
Throughout this manual, frequent reference is made to the vehicle’s Chassis Guide. The
Chassis Guide includes the owner’s manual provided by the manufacturer of the chassis
on which this motor home is built, warranty cards and/or registrations. It also includes
pertinent information regarding the transmission, tires, etc. Consult the Chassis Guide for
operating safety, maintenance, servicing instructions and warranty coverage.
sAfety Alerts
Throughout this manual, certain items are labeled NOTE, CAUTION, WARNING, and
DANGER. These terms will alert you to precautions that can involve risk to your vehicle
or to your personal safety.
Read and follow them carefully. National Safety Associations and organizations require
many of the instructions listed. Always use the appropriate safety gear when servicing
or maintaining your recreation vehicle. Please call your dealer or our customer service
representatives if you are unsure how to proceed.
These signal words indicate precautions and potential situations, which if not avoided, may
result in personal injury, property damage, or damage to your recreation vehicle. These
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Warranty & Service
Indicates a potentially hazardous situation that, if not avoided, may result in
minor or moderate injury. It may also be used to alert against unsafe practices.

Indicates an imminently hazardous situation that, if not avoided, will result in
death or serious injury. This alert information is limited to the most extreme
situations.

Indicates a potentially hazardous situation that, if not avoided, may result in
death or serious injury.

NOTE: Gives helpful information.
Indicates a potential situation that,if not avoided, may result in property
damage or damage to your motor home.

This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
precautions are listed in the appropriate areas in this Owner’s Manual, and in the information
contained in the Warranty Packet, and on safety labels afxed to your recreation vehicle.
Read and follow them carefully.
reportinG sAfety defects
In the United States
If you believe that your recreation vehicle has an alleged defect that could cause a crash or
cause injury or death, you should immediately inform the National Highway Trafc Safety
Administration (NHTSA) and Jayco.
If NHTSA receives similar complaints, it may open an investigation, and if it nds that
a safety defect exists in a group of vehicles it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer
or Jayco. For additional information, please refer to the NHTSA website at www.safercar.
gov.

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Warranty & Service
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888- 327-4236
and a NHTSA representative will record your complaint information (TTY: 1-800-424-9153
or 1-202-484-5238).
To contact NHTSA by mail:
Ofce of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave. SE
Washington, DC 20590
In Canada
If you believe your recreation vehicle has an alleged safety defect, you should contact
Transport Canada and Jayco. Transport Canada prefers to be called instead of posted mail
or email as it enables their investigators to conrm that your information is correct, and to
answer your questions accurately. For additional information, please refer to the Transport
Canada website at www.tc.gc.ca.
To contact Transport Canada by phone:
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region) and ask
to speak to a defect investigator.
To contact Transport Canada by mail:
Road Safety and Motor Vehicle
Regulation Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario K1A 0N5
MAnufActurinG process
Jayco recreation vehicles are manufactured for use as temporary
living quarters for recreation, camping and travel uses, all as dened
by the bylaws of the Recreation Vehicle Industry Association (RVIA).
This recreation vehicle is not intended for use as a full-time residence
or for commercial use. Commercial use means using the recreation
vehicle as a business asset such as a mobile ofce or using the
recreation vehicle for lease or rental purposes.
Jayco reserves the right to discontinue or change specications or design at any time without
notice and without incurring any obligation whatsoever. Recreation vehicles built for sale in
Canada may differ to conform to Canadian Codes.
options & equipMent
The Jayco recreation vehicle is available in several sizes and models, so accessories and
components may differ slightly between models. Some equipment described in this manual
may not apply to your vehicle.
Jayco reserves the right to discontinue or change specications or design at any time without
notice, and to make additions or improvements without incurring any obligations upon itself
to install these changes on its products previously manufactured. Recreation vehicles built
for sale in Canada may differ to conform to Canadian Codes.
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Warranty & Service
custoMer responsibility
It is important you read and understand all instructions and precautions before operating the
recreation vehicle. Even if you are an experienced RV’er we encourage you to thoroughly
read this Owner’s Manual, as well as the information contained in your Warranty Packet.
As technology advances, new improvements enter the RV industry every day, and each RV
manufacturer has its own unique manufacturing process.
Familiarize yourself with the applicable warranties. There are components that are excluded
or warranted separately by their individual manufacturer’s limited warranty (refer to the
Warranty Packet).
As the owner of the recreation vehicle, you are responsible for regular and proper
maintenance performed in accordance with this manual and the OEM manuals. Regular and
proper maintenance will help prevent conditions arising from neglect that are not covered
by warranty. It is your responsibility and obligation to return your recreation vehicle to your
dealer for warranty service repair.
chAnGe ofAddress/oWnership
Please notify Jayco Customer Service as soon as possible of a change of address by writing
or calling us. For notication of a change of ownership, please ll out the appropriate form
located in this manual and mail it to Jayco Customer Service along with documentation
showing proof of ownership. Please include your current vehicle mileage (motorized only).
deAler responsibility
At the time of sale of the new recreation vehicle, your Jayco dealer is expected to:
Deliver your recreation vehicle in the best condition possible. Your recreation vehicle
must pass the dealer’s pre-delivery inspection (PDI), including all systems tests.
Provide orientation of the recreation vehicle, its systems, components and operation.
Request that you read all warranty information and explain any provision not clearly
understood.
Ensure you receive the Warranty Packet. Your dealer can assist you in completing the
OEM warranty cards or registrations, and locate any required component model or
serial numbers.
Complete and return the “Warranty Registration and Customer Delivery Form” to
Jayco within 10 days of delivery to activate the applicable warranty coverage.
The Limited Warranty is activated only after Jayco receives a signed and dated “Warranty
Registration and Customer Delivery Form” from your dealer.
suGGestions for obtAininG service
To help ensure your dealer provides the level of service you expect, here are some suggestions
we would like to make:
Contact your dealer at once… Do not wait until you are ready to use your RV. Your dealer
may not be able to service it immediately and/or the repair may require parts be ordered. The
dealer’s service department is busiest on Mondays, Fridays and before the holidays.
Prepare for the appointment… If you are having warranty work performed, be sure to
have the right papers with you. Take your warranty folder and have your vehicle information
available. All work to be performed may not be covered by the warranty. Discuss additional
charges with the service personnel.

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Warranty & Service
NOTE: Please provide the following information when contacting us
for assistance:
◘Customer name and current location.
◘Phone number where you can be reached.
◘ 17-digit chassis Vehicle Identication Number (VIN) or 9-digit
Serial
◘ The current vehicle mileage (motor homes)
◘Your date of purchase.
◘If applicable, the component description, serial number and
model number.
◘A detailed description of the concern.
The name of your selling dealer.
If different from above, the contact information for the RV
repair facility you are contacting Jayco to discuss.
Prepare a list… Provide your dealer with a written list of specic repairs needed. It is
important that you provide any vehicle repair history to the dealer’s service personnel.
Keep a maintenance log of your vehicle’s service history. This can often provide a clue to
the current issue.
Be reasonable with your requests… If you leave a list with several items and you need
your vehicle returned back by a specic time, discuss the situation with the dealer’s service
personnel and list your items in order of priority. This may include making a second
appointment for work not completed or parts that the dealer may need to order.
Don’t expect to look over the technician’s shoulder… Please don’t be offended if you are
told you cannot watch the work being done. Some insurance requirements forbid admission
of customers to the service area.
Inspect the work performed… Finally, check out the service or repair job when you pick
up your vehicle. Notify the dealer’s service personnel immediately of any dissatisfaction.
If you cannot return the vehicle immediately for repair, make an appointment as soon as
possible.
Please be aware that all service shops require notication of any issues with their
repairs within a specied time limit. Make sure you are familiar with their repair
policies.
custoMer relAtions
Jayco has empowered its dealers to make warranty and repair decisions.
If a special circumstance occurs that requires information from Jayco, we have asked your
dealer’s service management to make the contact on your behalf. This is why you should
always talk to your dealer’s service management rst.
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Warranty & Service
Mailing address Shipping address
Jayco, Inc. Jayco, Inc.
Customer Service Customer Service
P.O. Box 460 100 Bontrager Drive
903 S. Main Street Bldg 42 Door 4220
Middlebury IN 46540 Middlebury IN 46540
Phone (toll-free) [phone]
Phone (local) [phone]
Fax (toll-free) [phone]
Brochure request [email protected]
Parts email [email protected]
Service email [email protected]
Website www.Jayco.com
An important note about alterations and warranties
Installations or alterations to the original equipment vehicle as distributed by Jayco are not
covered by the Jayco Limited Warranty. The special body company, assembler, equipment
installer or up tter is solely responsible for warranties on the body or equipment and any
alterations (or any effect of the alterations) to any of the parts, components, systems or
assemblies installed by Jayco. Jayco is not responsible for the safety or quality of design
features, materials or workmanship of any alterations by such suppliers.
JAyco trAvel club
All owners of Jayco recreation vehicles are eligible for
membership in the Jayco Travel Club. The club promotes
family camping and the active use of your RV with others
who have similar interests in the RV lifestyle.
One “International Rally” is held each year in various locations around the United States
and Canada. In addition, the club offers a variety of local and regional activities throughout
the year.
By belonging to the Jayco Travel Club, you will nd new ways to enjoy your RV and make
friends all across the country.
For more information, please visit www.Jaycorvclub.com or call 1-800-262-5178.
JAyplus™ extended service contrAct
Don’t let unexpected repair costs keep you from traveling
toward your dreams. Protect yourself with a JayPlus™
Extended Service Agreement. For more information, contact your dealer or call 1-800-527-
3426.
Your dealer can help you obtain a JayPlus™ insurance quote from GMAC Insurance or call
1-877-484-2261 (Savings Code: GL 2A).
JAyco custoMer first eMerGency roAdside AssistAnce
Jayco has teamed up with Coach Net, the largest RV emergency road service in the country
to give you 24 hour, 7 days a week assistance in obtaining dependable service when and
where you need it. We are offering this free of charge for the rst year of ownership from
the date of purchase (certain restrictions apply*).
You may continue your Customer First Roadside Assistance benets in the following years

9
Warranty & Service
obtAininG eMerGency WArrAnty repAir
A roadside emergency can happen at any time, whether your recreation vehicle is new or old.
If you are traveling, using the following guidelines can help get you back on the road faster.
1. Call 1-800-RV-JAYCO or use our website dealer locator to nd an authorized Jayco
dealer in your area. Contact them for an appointment; they will handle all warranty
repair billing and returned parts for you.
2. If you cannot locate an authorized Jayco dealer near you, ask the campground staff for
referrals or check the local telephone yellow pages. Or contact Jayco Customer Service
or your selling dealer for assistance in locating a repair facility.
a. Contact the RV repair facility to discuss your situation and make an appointment.
Ask how their billing will be handled. They may choose to bill Jayco directly;
otherwise, you are expected to pay them.
b. Have the RV repair facility inspect your RV. Either they or you must call Jayco
Customer Service to discuss applicable warranty coverage prior to any repair
work being performed.
c. Jayco Customer Service will issue an authorization number upon warranty repair
approval and advise if any original parts need to be returned.
d. Once Jayco Customer Service has issued an authorization number, the RV repair
facility may begin actual repair to your RV.
e. Inspect the completed repair work thoroughly. If you are not satised, communicate
that immediately to the RV repair facility management. Make sure you are satised
with the repair before you pay or leave the premises.
f. For reimbursement, either you or the RV repair facility must send a copy of your
itemized repair bill and all requested return parts by UPS (regular ground, freight
pre-paid) within 60 days of the completed repair date.
To expedite processing your warranty claim, include your name, address, phone
number, RV 17-digit VIN and authorization number. If returning parts, include a copy
of your return freight bill.
OBTAINING WEEKEND OR AFTER BUSINESS HOURS REPAIR ASSISTANCE
If an authorized Jayco dealer is not located nearby, contact your selling dealer for assistance.
If your dealer is closed, check with the campground staff or telephone yellow pages for an
RV repair facility. Have the item repaired and contact Jayco Customer Service immediately
the following business day.
Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or
failure to return requested original parts may result in loss of reimbursements and/or loss
of warranty.
by contacting Coach Net to discuss any applicable terms and rates for this independently
continued coverage at 1-877-801-0333.
For further details and instructions on how to access your Roadside Assistance benets,
please refer to your Member Benet Guide which will be mailed 6-8 weeks from the date the
completed Warranty Registration and Customer Delivery Form is received by Jayco, or by
contacting Coach-Net (www.coach-net.com) at 1-877-801-0333.
*To qualify for coverage, your RV must be eligible as set forth under the terms of the
applicable “Limited Warranty” offered by Jayco.
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obtAininG service for sepArAtely WArrAnted iteMs
Your selling dealer is responsible for servicing your recreation vehicle before delivery,
and has an interest in your continued satisfaction. We recommend your dealer perform all
inspection, warranty and maintenance services. Some dealers may be authorized service
centers for those OEMs whose products are warranted separately and excluded from the
Limited Warranty.
obtAininG service At JAyco
Should your RV be in need of service, and your dealer recommend that the repairs be made
at the Jayco Factory Service Center, your RV may be returned to us with the following
guidelines*:
You or your dealer must make a conrmed appointment a minimum of 60 days prior to
dropping off your RV at the Jayco Factory Service Center.
The holding tanks must be emptied and rinsed. We have a dumping station available
for customer use.
The propane system and all electrical systems must be shut down and turned off. We are
not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure your RV is winterized.
Unless prior approval has been obtained from the Jayco Factory Service Center, all
personal items must be removed from the area where you are requesting service repair
and the refrigerator emptied. We are not responsible for loss of food items.
All transportation costs are the responsibility of the owner. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared accordingly
*Jayco Customer Service occasionally utilizes local independent repair facilities. Your
RV may be referred to or repaired by one of these local repair facilities.