Jensen eBOX User manual

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User Manual

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
1 Table of Contents
2OVERVIEW 6
2.1 INTRODUCTION 6
2.2 SPECIFICATIONS 6
2.3 ENVIRONMENTAL SPECIFICATIONS 7
2.4 PRODUCT USE REQUIREMENTS 7
2.5 PRODUCT COMPATIBILITY 7
3GETTING ACQUAINTED WITH EBOX 8
3.1 PACKAGE CONTENTS 8
3.2 PRODUCT VIEW 9
3.2.1 FRONT VIEW 9
3.2.2 BACK VIEW 10
4GETTING STARTED 11
4.1 INSTALLING EBOX 11
4.2 TO TURN EBOX OFF 11
4.3 EBOX KEYS 12
4.4 ACCESSING EBOX 13
4.4.1 USING THE EBOX KEY 13
4.4.2 ACCESS FROM A MOBILE HANDHELD DEVICE 15
4.4.3 ACCESS DIRECTLY FROM THE LOCAL AREA NETWORK 17
5EBOX APPLICATION 19
5.1 INTRODUCTION 19
5.2 EBOX APPLICATION -MAIN PAGE 19
5.2.1 TOP MENU BAR 20
5.2.2 MY FILES /SEARCH BAR 20
5.2.3 REMOTE /LOCAL VIEWS 21
5.2.4 STATUS BAR 22
5.3 EBOX APPLICATION –MANAGING FILES &FOLDERS 22
5.3.1 OVERVIEW 22
5.3.2 FUNCTIONS 23
5.4 EBOX APPLICATION –AUTOMATED FILE BACKUP 24
5.4.1 BACKUP SERVICE INSTALLATION 24
5.4.2 HOW DO ICHOOSE FILES/FOLDERS FOR BACKUP? 26
5.4.3 HOW DO IREMOVE FILES/FOLDERS FROM BACKUP? 26

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
5.4.4 BACKUP INDICATION 26
5.4.5 BACKUP TAB 27
5.4.6 HOW TO UNINSTALL THE BACKUP PROCESS*? 28
5.5 EBOX APPLICATION –MUSIC STREAMING 29
5.5.1 HOW? 29
5.5.2 EBOX APPLICATION –PLAY LIST 29
5.5.3 HOW TO DELETE A PLAYLIST? 31
5.6 EBOX APPLICATION –SEARCH 31
5.7 EBOX APPLICATION –FILE TRANSFER VIEW 32
5.8 EBOX APPLICATION –DESKTOP CLIENT 32
5.8.1 HOW TO INSTALL? 32
5.8.2 HOW TO UNINSTALL? 33
5.9 EBOX APPLICATION –SHARING 33
5.9.1 HOW? 33
5.9.2 WHAT ELSE? 34
EBOX APPLICATION –SAVE TO REMOTE 35
5.9.3 HOW? 35
5.10 EBOX APPLICATION –DISCONNECT IDLE CLIENT 35
5.10.1 HOW? 36
5.11 EBOX APPLICATION –SETTINGS 36
5.12 EBOX APPLICATION –ADVANCED SETTINGS 42
5.12.1 ADVANCED SETTINGS –GENERAL 43
5.12.2 ADVANCED SETTINGS –DATE &TIME 44
5.12.3 ADVANCED SETTINGS –NETWORK 45
5.12.4 ADVANCED SETTINGS –PRINT SERVER 46
5.12.5 ADVANCED SETTINGS –BITTORRENT 47
5.12.6 ADVANCED SETTINGS –ITUNES SERVER 48
5.12.7 ADVANCED SETTINGS –MEDIA SERVER 49
5.12.8 ADVANCED SETTINGS –TOOLS 49
5.12.9 RESET 54
5.13 EBOX APPLICATION –MOBILE APPLICATION 55
5.13.1 MAIN VIEW 55
5.13.2 WHAT CAN IDO WITH THE MOBILE APPLICATION? 55
5.14 EBOX APPLICATION -HELP 55
6MOBILE APPLICATION 56
6.1 INSTALLATION 56
6.2 IOS (IPHONE/IPOD TOUCH/IPAD) 56
6.2.1 HOW TO CONNECT 56
6.2.2 HOW TO BROWSE A FOLDER OR OPEN A FILE 57
6.2.3 HOW TO UPLOAD PHOTOS 57
6.2.4 HOW TO STREAM MUSIC 58
6.3 ANDROID 59

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
6.3.1 HOW TO CONNECT 59
6.3.2 HOW TO BROWSE A FOLDER OR OPEN A FILE 59
6.3.3 HOW TO STREAM MUSIC 60
7MANAGING EBOX KEYS 61
7.1 OVERVIEW 61
7.2 ADDING ADDITIONAL EBOX USERS 61
7.2.1 REGISTERING NEW EBOX KEYS: 61
7.2.2 START USING A NEW MOBILE PHONE 62
7.3 CHANGING PASSWORDS 62
7.3.1 SOLUTION A–KEY AUTHENTICATION 62
7.3.2 SOLUTION B–REMOTE PASSWORD CHANGE 62
7.4 CHANGING THE ADMINISTRATOR (MASTER KEY HOLDER)PASSWORD* 63
7.5 LOST STANDARD KEYS 63
7.6 LOST MASTER KEY 64
8SYSTEM UPDATES 65
8.1 EBOX UPDATE (ADMINISTRATOR ONLY) 65
8.2 EBOX UPDATES 65
8.2.1 MANDATORY UPDATE 65
8.2.2 OPTIONAL UPDATE 66
9MANAGING EBOX INTERNAL DISKS 67
9.1 OVERVIEW 67
9.2 EBOX WITH NO INTERNAL DISK 67
9.3 EBOX WITH ONE INTERNAL DISK –NOT READY FOR USE 68
9.4 EBOX WITH TWO INTERNAL DISKS,ONE OF WHICH IS NOT READY FOR USE 70
9.5 EBOX WITH TWO INTERNAL DISKS,BOTH ARE NOT READY FOR USE 72
9.6 RAID ERROR 75
9.7 CHANGING THE RAID MODE 77
10 MANAGING EXTERNAL USB STORAGE DEVICES 78
10.1 OVERVIEW 78
10.2 SINGLE-TOUCH COPY 78
10.3 CONNECT EXTERNAL HARD DRIVE 79
10.3.1 TO DISCONNECT THE EXTERNAL HARD DRIVE: 80
11 EBOX AS A MULTIMEDIA HUB 81

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eBOX User Manual
11.1 XBOX 360 /PLAY STATION 3 81
11.2 DIGITAL PICTURE FRAMES 81
11.3 ITUNES 82
11.4 NETWORK MUSIC PLAYER AND DIGITAL MEDIA ADAPTERS 82
11.4.1 COMPLIES WITH MEDIA STANDARDS 82
12 INSTALLING HARD DISK DRIVES 83
12.1 HARD DISK DRIVE INSTALLATION 83
13 TROUBLESHOOTING 85
13.1 GENERAL 85
13.2 CLIENT MESSAGE –ON PCS85
13.3 CLIENT MESSAGE –ON MOBILE DEVICES 87
13.4 LED TROUBLESHOOTING 89
13.5 BACKUP 92
13.6 RESTORE TO FACTORY SETTINGS 94
13.6.1 HOW? 95
14 F.A.Q. 96
14.1 HOW TO REGISTER A NEW USER ON EBOX 96
14.2 HOW TO RESET THE ADMINISTRATOR ACCOUNT? 96
14.3 ILOST MY PASSWORD,WHAT SHOULD IDO? 96
14.4 WHAT HAPPENED IF ILOST EBOX USB KEY? 97
14.5 HOW TO RESET THE SERVER SETTINGS? 97
14.6 WHICH HARD DRIVES ARE COMPATIBLE WITH THE EBOX? 97
15 APPENDIX 98
15.1 HOW TO CONFIGURE THE PRINTER ON A COMPUTER 98
15.1.1 WIN 7: 98
15.1.2 MAC 10.5.X OS:100
15.1.3 UBUNTU 10.4 LTS: 102

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
2 Overview
2.1 Introduction
Congratulations on your eBOX purchase. eBOX is an innovative and powerful, yet easy to-
use home and office network storage server. It gives you total freedom to securely access
your digital files —anytime, anywhere.
Technology at a Glance
eBOX employs an advanced networking technology that frees users from needing any
technical knowledge to operate the device.
By leveraging technology used in enterprise and security applications, the developers of
eBOX have implemented various approaches to overcome the NAT (Network Address
Translation) traversal problem that prevents a user from connecting to their computer from
outside their network. Both powerful and reliable, the inner algorithm facilitates peer-to-
peer communication, compression and natural encryption. Using effective data
transmission also enables the smooth streaming of audio and video to your mobile devices.
2.2 Specifications
Maximum Storage Capacity 2 x 2TB (Accessible capacity may be less)
Transfer Rate 10/100/1000 Mbps
Protocols in Use Samba (SMB); eBOX proprietary
Supported USB File Systems NTFS, FAT, EXT
Interfaces Ethernet (RJ-45) port
2 x USB 2.0 ports
Hard Drives 3.5” SATA 1 and 2
RAID 0 and 1, JBOD
Networking Protocols Samba (SMB); eBOX proprietary
Multimedia Protocols Complies with UPnP, DLNA 1.5, iTunes®
Physical Dimensions Width: 3.31” 77mm
Depth: 6.49” 165mm
Length: 7.48” 190mm
Weight: 2.62lbs 1.19 Kg (not including hard disks)
Power DC 12V, 4A

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
2.3 Environmental Specifications
Operating Temperature 0°~40° C / 32°~104° F
Humidity 10% - 90% (non-condensing)
2.4 Product Use Requirements
Ethernet router (or Internet box) with at least one available port
Broadband internet connection (for remote access use)
2.5 Product Compatibility
Computer Operating Systems:
Windows® 7, Windows Vista® TM, Windows® XP
Macintosh® OS X 10.6 or higher (Intel architecture)
Linux®, Ubuntu® 10.4 LTS
Mobile Handheld Operating Systems:
Windows Mobile® 6 or higher.
iPad®/iPhone®/iPod Touch® iOS 3.1 or higher
Android® 2.1 and higher

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
3 Getting acquainted with eBOX
3.1 Package Contents
eBOX
2 eBOX keys
(1 master/administrator key
(gray) & 1 standard/user
key (white))*
Detachable stand (plastic
pads)
Ethernet cable
External power supply
Quick User Guide
* While both eBOX keys function in the same way, the master key has additional administrator
privileges. Find more information about eBOX keys in section 7, Managing eBOX Keys, on page
56.

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
3.2 Product View
3.2.1 Front view
8. Release (button) eBOX shut down*
9. Copy (button) (1) Key authentication
(2) Copy content of external USB device
8+9. Release (button) and Copy (button) Deactivate master key**
10. USB_1 (port) For eBOX key authentication
* Pressing the release button until the first beep shuts down the eBOX. Then eBOX can be safely switched
off.
** Pressing the release and copy buttons until hearing the first beep deactivates the master key without
erasing anything from the hard disk drive (in the event of a lost master key). For more information,
refer to section7.6, Lost Master Key, on page 64.
LED Indicators
1. Power
2. LAN
3. Status
4. USB1
5. USB2
6. Hard Disk1
7. Hard Disk2

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JensenScandinavia AS All rights reserved 2011
eBOX User Manual
3.2.2 Back View
11. Power switch Turns eBOX On/Off
12. USB_2 (port) To be used with external USB storage devices:
1. For single-touch copy, see section 10.2 Single-touch Copy on page
80.
2. Connecting an external USB drive, see section 10.3 Connect
External Hard Drive on page 81.
13. Hard Disk DrawersHouse the hard disk drives*
14. Power Supply Connects eBOX to its power adaptor and the power source
15. Ethernet Port Connects eBOX to a local network (router or ISP box)
* For information on how to replace or add a hard disk drive, see section 12, Installing Hard Disk Drives,
on page 83.