Jersey Jack Pinball Willy Wonka The Chocolate Factory User manual
January 2020
70-000005-00
Jersey Jack Pinball®, 1645 Oak Street, Lakewood, New Jersey 08701 Telephone: (732) 364-9900
Operations Manual Includes:
Game Setup - Testing & Adjustments - Parts Information - Reference Diagrams & Schematics - Service & Troubleshooting
WILLY WONKA & THE CHOCOLATE FACTORY and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s19)
Informaon current at me of release (1.32).
Visit our customer support website, hps://www.jerseyjackpinball.com/support/, and register your game.
Be sure to include the game serial number. For your records, write the game serial number in the manual.
Serial Number
Jersey Jack Pinball® reserves the rights to make modicaons and improvements to its products.
The specicaons and parts idened in this manual are subject to change without noce.
Manual Release 1.0
Table of Contents i
Table of Contents
Secon A - Game Assembly & Setup
Unpacking Your Willy Wonka Game .............................................................................................................................................................................................A-2
Unboxing Game ..................................................................................................................................................................................................................... A-2
Removing Playeld Glass ....................................................................................................................................................................................................... A-7
Playeld Posions .................................................................................................................................................................................................................. A-8
Adjusng Plumb Bob Tilt .......................................................................................................................................................................................................A-10
Playeld Pitch Bubble Level ................................................................................................................................................................................................... A-11
Willy Wonka Rules Flowchart .......................................................................................................................................................................................................A-12
Secon B - The WW Menu System
B.1 Menu System Basics .............................................................................................................................................................................................................. B-2
B.2 Tests ...................................................................................................................................................................................................................................... B-3
B.3 Sengs .................................................................................................................................................................................................................................B-23
B.4 Audits ....................................................................................................................................................................................................................................B-44
B.5 Ulies ..................................................................................................................................................................................................................................B-45
B.6 Install Presets ........................................................................................................................................................................................................................B-58
B.7 Reports .................................................................................................................................................................................................................................. B-59
B.8 Resets .................................................................................................................................................................................................................................... B-60
Secon C - Game Parts Informaon
WW Lower Cabinet Assembles .................................................................................................................................................................................................... C-2
WW Backbox Assemblies ............................................................................................................................................................................................................. C-4
Above-Playeld Assemblies .........................................................................................................................................................................................................C-6
Under-Playeld Assemblies ......................................................................................................................................................................................................... C-8
Right Flipper Assembly, PN: 51-000001-01
Right Flipper Assembly, Mod -UL, PN: 51-000001-14 .................................................................................................................................................................. C-10
Le Flipper Assembly, PN: 51-000002-00
Le Flipper Assembly, Mod -LL, PN: 51-000002-13 ..................................................................................................................................................................... C-12
Pop Bumper Ring & Rod Assembly, PN: 11-005004-01
Pop Bumper Top Assembly, White/White/White, PN: 51-000106-999 ....................................................................................................................................... C-14
Pop Bumper Boom Assembly, 26-1200, PN: 51-000004-01 ...................................................................................................................................................... C-15
6-Ball Trough Assembly, PN: 51-100022-00 .................................................................................................................................................................................C-16
Table of Contents ii
Secon C - Game Parts Informaon - (connued)
Auto-Launch Assembly, PN: 51-000026-00 ................................................................................................................................................................................. C-18
Slingshot Assembly, 23-800, PN: 51-000003-00 .......................................................................................................................................................................... C-20
Kickback Assembly, Le Mount, Lugs Back, PN: 51-000025-01 ................................................................................................................................................... C-21
60˚ Ball Kicker Assembly, Right Side, PN: 51-000094-00 ............................................................................................................................................................. C-22
Spinner Assembly, Right, PN: 51-100002-00 ................................................................................................................................................................................ C-23
WW Boom Arch Assemblies, PN: 51-100007-0X ....................................................................................................................................................................... C-24
WW Back Panel Assemblies, PN: 51-100030-0X .......................................................................................................................................................................... C-26
Flipper Flag Diverter Assembly, PN: 51-100018-00 ...................................................................................................................................................................... C-27
Wonkavision LCD Assembly, PN: 51-100015-00 ........................................................................................................................................................................... C-28
Single Coil Magnet Assembly, Through PF, PN: 51-100012-00
Vercal Up-Kicker & Flat Trap Assembly, PN: 51-100013-00 ....................................................................................................................................................... C-29
3-Ball Lock/VUK/Side Kicker Assembly, PN: 51-100016-00 .......................................................................................................................................................... C-30
WW Gobstopper & Switch Assembly, PN: 51-100023-00 ............................................................................................................................................................ C-32
Gobble Hole Assembly, PN: 51-100010-00 ..................................................................................................................................................................................C-34
WW Gobble Hole Subway Assembly, PN: 51-100011-00 ............................................................................................................................................................. C-36
WW Center Ramp Assembly, PN: 51-100026-00 ......................................................................................................................................................................... C-37
WW Le Ramp Assembly, PN: 51-100025-00 .............................................................................................................................................................................. C-38
WW Le & Center Ramp Assembly, PN: 52-000083-00 .............................................................................................................................................................. C-40
WW Right Ramp Assembly, PN: 52-000081-00............................................................................................................................................................................ C-42
WW Plasc w/Yellow Dome Assembly, PN: 51-100046-00 .......................................................................................................................................................... C-44
WW Gobstopper Plasc w/Sign Assembly, PN: 51-100043-00 .................................................................................................................................................... C-45
WW Factory Assembly, PN: 51-100029-00 .................................................................................................................................................................................. C-46
Reecve Opto Assembly, Single, PN: 51-100037-00
WW Oompa Loompa & Camera Assy, PN: 51-100042-00 ............................................................................................................................................................ C-47
WW Wonkavator Assembly, PN: 52-100005-00 ..........................................................................................................................................................................C-48
WW Wonkavator Entry Assembly, PN: 51-100034-00 ................................................................................................................................................................. C-50
WW Ball Shooter Assemblies, PN: 51-000092-0X ........................................................................................................................................................................ C-51
WW Lockdown Bar Assemblies, PN: 10-005027-0X ..................................................................................................................................................................... C-52
Lockdown Bar Receiver Assembly, PN: 10-008001-10 ................................................................................................................................................................. C-53
Cabinet Headphone Jack Assembly, PN: 51-000064-00 .............................................................................................................................................................. C-54
Power Box Assembly, Front Outlet, PN: 51-005001-01 ................................................................................................................................................................ C-55
Plumb Bob Tilt Assembly, PN: 51-000028-00 .............................................................................................................................................................................. C-56
Shaker Motor Assembly, PN: 51-005027-01................................................................................................................................................................................. C-57
Line Filter Box Assembly, PN: 51-005023-00 ............................................................................................................................................................................... C-58
Knocker Assembly, Vercal, PN: 51-000032-01 ........................................................................................................................................................................... C-59
27" LCD Monitor Assembly, Backbox PCBs, 2/19, PN: 51-100021-00 ........................................................................................................................................... C-60
27" LCD Magnec Latch Assembly, PN: 51-100050-00 ................................................................................................................................................................ C-61
27" LCD Pivot/Swing Assembly, 1/19, PN: 51-100040-00 ............................................................................................................................................................ C-62
Table of Contents iii
Secon C - Game Parts Informaon - (connued)
Backbox Speaker Bar Assembly, Wood, 2/19, PN: 51-005053-01 ................................................................................................................................................ C-64
USB Camera Assembly, PN: 51-005041-00
Backbox Mount Solid State Drive Assembly, 64GB, PN: 51-005044-00 ....................................................................................................................................... C-65
Backbox Mount PCB Assembly, 2/19, PN: 51-005045-02 ............................................................................................................................................................ C-66
Coil, Motor & Light Table ............................................................................................................................................................................................................. C-68
70-Volt Coil Locaons - Above Playeld....................................................................................................................................................................................... C-70
70-Volt Coil Locaons - Under Playeld ....................................................................................................................................................................................... C-72
20-Volt Coil Locaons - Above Playeld
12-Volt Motor & Light Locaons - Above Playeld ...................................................................................................................................................................... C-74
20-Volt Coil Locaons - Under Playeld
12-Volt Motor & Light Locaons - Under Playeld ...................................................................................................................................................................... C-76
Playeld Printed Circuit Boards - Above Playeld ........................................................................................................................................................................C-78
Playeld Printed Circuit Boards - Under Playeld ........................................................................................................................................................................ C-80
Playeld Feature Lighng (RGB LEDs) - Above Playeld ............................................................................................................................................................... C-82
Playeld Feature Lighng (RGB LEDs) - Under Playeld ............................................................................................................................................................... C-86
RGB LED Feature Lighng Wiring - Under Playeld ...................................................................................................................................................................... C-90
Playeld GI Lighng (RGB or White LEDs) - Above Playeld ........................................................................................................................................................ C-92
Playeld GI Lighng (RGB or White LEDs) - Under Playeld ......................................................................................................................................................... C-94
GI Lighng Wiring - Under Playeld ............................................................................................................................................................................................. C-96
Opto Wiring - Under Playeld ...................................................................................................................................................................................................... C-98
Playeld Switch Locaons - Above Playeld ................................................................................................................................................................................ C-100
Playeld Switch Locaons - Under Playeld ................................................................................................................................................................................ C-104
Dedicated Switch Locaons ......................................................................................................................................................................................................... C-108
Playeld Printed Plascs .............................................................................................................................................................................................................. C-110
Clear Plascs, Flasher Domes & Flipper Bats ............................................................................................................................................................................... C-112
Game Sculptures .......................................................................................................................................................................................................................... C-114
Game Decals ................................................................................................................................................................................................................................ C-116
Mylar Playeld Protectors ...........................................................................................................................................................................................................C-118
Rubber Rings, Bumpers & Sleeves ............................................................................................................................................................................................... C-120
Plasc Playeld Posts & Supports ................................................................................................................................................................................................ C-122
Metal Playeld Posts, Screws & Hex Spacers............................................................................................................................................................................... C-124
Woodrails, Flatrails, Brackets & Ball Deectors ........................................................................................................................................................................... C-126
Wire Ramps, Ball Guide Rails & Ball Gates ................................................................................................................................................................................... C-128
Under-Playeld Supports & Brackets ........................................................................................................................................................................................... C-130
T-Nuts - Above Playeld ............................................................................................................................................................................................................... C-132
T-Nuts - Under Playeld ............................................................................................................................................................................................................... C-134
Assembly Mounng Hardware Table ........................................................................................................................................................................................... C-136
Table of Contents iv
Secon C - Game Parts Informaon - (connued)
Assembly Cables Table ................................................................................................................................................................................................................. C-140
Matrixed Switch Wiring Table ...................................................................................................................................................................................................... C-142
Dedicated Switch Wiring Table .................................................................................................................................................................................................... C-143
70-Volt Coil Wiring Table .............................................................................................................................................................................................................. C-144
20-Volt Coil Wiring Table
12-Volt Motor & Light Wiring Table .............................................................................................................................................................................................C-145
Secon D - Reference Diagrams & Schemacs
Bus, Accelerometer & GI Controller PCB Assembly, 2.5mm, w/Ferrites, PN: 15-004033-02
Drawing & Parts List ..............................................................................................................................................................................................................D-2
Bus Control & Accelerometer Schemac .............................................................................................................................................................................. D-4
Power Input & GI Control Schemac ..................................................................................................................................................................................... D-5
Connector Pin-outs................................................................................................................................................................................................................ D-6
Cabinet Headphone Board, PN: 15-000052-00
Drawing & Parts List
Schemac
Connector Pin-outs................................................................................................................................................................................................................ D-7
Sound Amplier PCB Assy, Analog In, PN: 15-004002-01
Drawing & Parts List ..............................................................................................................................................................................................................D-8
Schemac ..............................................................................................................................................................................................................................D-10
Connector Pin-outs................................................................................................................................................................................................................ D-11
I/O PCB Assy, All Drives Populated, PN: 15-004001-01
Drawing & Parts List ..............................................................................................................................................................................................................D-12
Matrixed Switches Schemac ................................................................................................................................................................................................ D-14
Dedicated Switches Schemac ..............................................................................................................................................................................................D-15
Device Control Schemac ......................................................................................................................................................................................................D-16
70-Volt Drivers (1-8) Schemac ............................................................................................................................................................................................. D-17
70-Volt Drivers (9-16) Schemac ...........................................................................................................................................................................................D-18
70-Volt Drivers (17-24) Schemac .......................................................................................................................................................................................... D-19
70-Volt Drivers (25-32) Schemac ......................................................................................................................................................................................... D-20
70-Volt Drivers (33-40) Schemac ......................................................................................................................................................................................... D-21
20-Volt Drivers (49-56) Schemac .........................................................................................................................................................................................D-22
20-Volt Drivers (57-64) Schemac .........................................................................................................................................................................................D-23
20-Volt Drivers (65-72) Schemac ......................................................................................................................................................................................... D-24
12-Volt Drivers (41-48) Schemac .........................................................................................................................................................................................D-25
12-Volt Drivers (73-80) Schemac ......................................................................................................................................................................................... D-26
Power Input/Reccaon Schemac .................................................................................................................................................................................... D-27
Connector Pin-outs................................................................................................................................................................................................................ D-28
Table of Contents v
Secon D - Reference Diagrams & Schemacs - (connued)
CPU Board, GA-H310M-A, PN: 15-000000-04
Connector Pin-outs................................................................................................................................................................................................................ D-32
European Coin Door Board, PN: 15-0017-00
Drawing & Parts List
Schemac ..............................................................................................................................................................................................................................D-34
Connector Pin-outs ............................................................................................................................................................................................................... D-35
Fuse Locaons .............................................................................................................................................................................................................................. D-36
Fuse Informaon .......................................................................................................................................................................................................................... D-37
Fused Power Stream ....................................................................................................................................................................................................................D-38
Lower Cabinet Wiring Diagram .................................................................................................................................................................................................... D-39
Backbox Wiring Diagram ..............................................................................................................................................................................................................D-40
Supply Voltage Conversion .......................................................................................................................................................................................................... D-41
Secon E - Game Service & Troubleshoong
E.1 Cabinet Sound Controls ......................................................................................................................................................................................................... E-2
E.2 Performing a Full Soware Update ....................................................................................................................................................................................... E-3
E.3 Replacing Your Game’s CPU Baery ......................................................................................................................................................................................E-5
E.4 The Willy Wonka Lighng System
Theory of Operaon .............................................................................................................................................................................................................. E-7
E.5 Willy Wonka Playeld Post Adjustments ............................................................................................................................................................................... E-9
Appendices
25¢ Standard USA Coin Door Assembly, 12V, No Headphone Drawing & Parts List
Standard European Coin Door Assembly, No Headphone Drawing & Parts List
Acronyms & Abbreviaons
Warranty Informaon
Warnings & Noces
Table of Contents vi
Game Assembly & Setup A-1
Game Assembly & Setup
Section A
Game Assembly & Setup A-2
Figure A1. The “TRUCK THIS SIDE ONLY” side of the box.
DO NOT USE CLAMPS
MODEL:
COIN MECH:
COUNTRY:
SERIAL:
GAME NUMBER:
1645 OAK STREET
LAKEWOOD, NJ. 08701
PH. 732-364-9900
www.jerseyjackpinball.com
MADE IN
U.S.A
FRAGILE
UPUP
DO NOT DROP
®
1) Using wire cuers or scissors, remove all shipping bands from the outside of the
carton, nong the side with the “TRUCK THIS SIDE ONLY” marking (see gure A1). With
a ulity knife and needle-nose pliers, carefully cut the tape and remove all staples along
the seams of the carton’s top aps, then fold them open (see gure A2). Remove the
large, at sheet of cardboard. Pull out the legs tray and remove all parts. Check all loose
parts against the packing list on this page.
Figure A2. Opening the shipping carton.
Loose Parts Packing List
4 pinball machine legs, with levelers and ghtening nuts
8 acorn-head leg bolts
6 steel mirror-nish pinballs
1 USA line power cable
1 “L”-shaped, 5/16” hex key
1 steel setup mul-tool
1 WW magnet camera cover
4" magnec recepve tape
assorted spare game decals
spare set of slingshot plascs
assorted plasc game key fobs
1 mylar slingshot PF protector set
1 WW instrucon card
1 WW pricing card set
1 steel mini post, 10-32, 1-1/2”
1 #10 at washer
2 black plasc push-in, ribbed rivets
2 spare slingshot silicone rings
1 3/8" OD silicone mini post rubber
2 3/16" ID silicone mini post rubbers
4 heavy, felt cabinet protectors
1 lasered topper (CE games only)
Tools Required:
Wire cuers or Scissors
Needle-nose pliers
Ulity knife
Ratchet and 5/8” socket (or 5/8” wrench)
#2 Phillips screwdriver
Torpedo bubble level
Note: If anything is missing from your loose parts, send an email
to warranty@jerseyjackpinball.com for a replacement.
Unpacking Your Willy Wonka Game
Game Assembly & Setup A-3
If you wish to save your shipping carton:
2) With the help of at least one other person, carefully p the carton over and
lay it on its “TRUCK THIS SIDE ONLY” side (see gure A3a). Using the nylon strap
as a handle (DO NOT PULL ON THE GAME'S BALL SHOOTER!), slide the game and
packing materials out of the carton.
3) DO NOT CUT THE NYLON STRAP holding the backbox down at this point.
Remove the foam padding from the corners of the game and carefully stand it
upright again (as it was in the carton during shipping).
Figure A3a. Sliding the game out of the carton.
If you do not wish to save your shipping carton:
2) Using a ulity knife, remove the “TRUCK THIS SIDE ONLY” side of the shipping
carton (see gure A3b). Carefully cut down the le and right sides of the box.
Let the ap fall to the oor, then cut across the boom edge (taking care not to
damage the oor).
3) DO NOT CUT THE NYLON STRAP holding the backbox down at this point. Re-
move the foam padding from the corners of the game.
12
3
Figure A3b. Removing the “TRUCK THIS SIDE ONLY” side of the carton.
or
Note: You may need to spread a blanket or some other form of cushion under
the game to protect the oor.
Game Assembly & Setup A-4
Pressure
Op�onal
Figure A5. Installing the front legs and cabinet protectors.
a) b)
4) Locate the game’s four legs & four ghtening nuts. Add a ghtening nut and a leg
leveler to each leg as shown in gure A4: a) Install a ghtening nut onto each leveler;
hand thread it all the way down, next to the foot of the leveler. b) Hand thread the
leveler/nut into each leg unl the ghtening nut is against the base of the leg. With
the cabinet set up on a perfectly level surface, this should provide a playeld pitch of
approximately 6.5°, front-to-back.
Figure A4. Installing a leg leveler and ghtening nut.
5) Locate the eight acorn-head leg bolts in the loose parts. Thread 2 leg bolts
through each leg (and through a heavy felt cabinet protector, if desired) and aach it
to the cabinet (see gure A5). Using a 5/8” socket and ratchet, a 5/8”wrench, or the
cut-out in the provided mul-tool, ghten the bolts rmly, while maintaining pres-
sure (in the direcon of the red arrow) on each leg.
Game Assembly & Setup A-5
Figure A7. Raising the backbox to its upright posion.
7) Using wire cuers or scissors, cut the nylon strap holding the backbox down
(CAUTION: PROTECT YOUR EYES and have helpers/bystanders move away! The
sharp ends of the cut strap may whip violently away from the game!). Remove the
remainder of the packing material from the game and raise the backbox to its upright
posion (see gure A7). Ensure that the cables and wires in the neck of the game do
not get pinched at any me during this process.
6) With the help of at least one other person, carefully p the game onto its front
legs. Li the rear of the cabinet and have two people hold it or place it on a sturdy
support. As with the front legs, aach the two rear legs, using the four remaining
acorn-head bolts (and heavy felt cabinet protectors, if desired). Tighten all bolts
rmly, while maintaining upward pressure on the legs (see gure A6). Lower the
game onto its four legs.
Pressure
Op�onal
CAUTION
Minimum 2 Person Li�!
Figure A6. Installing the rear legs and cabinet protectors.
Game Assembly & Setup A-6
8) You will nd the coin door keys aached to the ball shooter, on the front of the
game. Cut them loose with a pair of wire cuers or scissors. Open the coin door,
reach inside, remove the hairpin clip holding the cash box to the lower cabinet and
remove the cash box from the game. Remove the loose parts from the cash box and
compare to the packing list on page A-2. Locate the “L”-shaped, 5/16” hex key for
the backbox Roto-Lock in the loose parts. Insert it into the hole at the base of the
backbox and turn it a full 270 degrees, CW (see gure A8).
CAUTION
Minimum 2 Person Li�!
Figure A8. Locking the backbox in the upright posion.
9) Using at least two people, li the game and move it to the intended play area.
DO NOT SLIDE LEGS ACROSS THE FLOOR.
Note: When the Roto-Lock is in the fully locked posion, the key will not turn any
further in the CW direcon.
Game Assembly & Setup A-7
2
3
5
1
4
Figure A9. Removing the playeld glass.
Figure A10. Playeld in the game play posion.
and adjusng the leg levelers and ghtening nuts accordingly. When nished, secure
the ghtening nut against the underside of each leg.
12) Your Jersey Jack Pinball® playeld is designed to rest in four disnct posions in
its cabinet for game play, cleaning and maintenance. Figure A10 shows the playeld
in its standard posion.
11) Locate the game’s six pinballs in the loose parts. Wipe the balls with a so rag
to remove any an-rust compounds before use. Place all six balls in the ball trough
(drop them onto the playeld, below the ippers, and allow them to drain). Level the
game side-to-side by placing a bubble level on the playeld surface (top and boom)
10) Remove the playeld glass: 1) open the coin door, 2) slide the yellow lockdown
bar lever to the le, 3) li the lockdown bar straight up and out, 4) CLOSE AND LOCK
THE COIN DOOR (to prevent scratching of playeld glass), then 5) slide the playeld
glass o of the front of the cabinet (see gure A9). Carefully set the glass aside.
CAUTION: Lay the playeld glass at or on a padded surface. NEVER place the play-
eld glass, on edge, on a hard surface! Protect and safeguard the edges; they are the
weakest part of the glass. Shock to the edges could shaer the tempered glass!
Game Assembly & Setup A-8
Figure A11. Swing the playeld upward.
12
Figure A12. Moving the playeld to posion 2.
13) Grasp the playeld under its boom arch and swing it upward unl the playeld support
tubes underneath are fully visible (gure A11). Move the playeld to posion 2 (gure A12).
Pull it upward and outward unl the rst pair of feet reach the top of the lockdown bar receiv-
er; then lower the playeld, resng the feet in the steel channel.
Note: The game has a safety mechanism to keep the balls in the trough
from falling out when the playeld is lied.
Game Assembly & Setup A-9
Figure A14. Moving the playeld to posion 4.Figure A13. Moving the playeld to posion 3; removing packing material.
14) Move the playeld from posion 2 to 3 (gure A13). Pull it upward and outward
unl the second pair of feet in the support tubes reach the top of the lockdown bar
receiver; again, lower the playeld, resng the feet in the channel. Remove any packing
material from the playeld surface and/or shipping blocks from behind the back panel of
the playeld/lower cabinet interior.
15) Move the playeld from posion 3 to 4 (gure A14). Grasp the two playeld sup-
port tubes and pull the playeld outward unl the playeld support/slide bracket stop is
reached; then swing the playeld up, carefully resng the boom arch against the front
of the backbox.
12Remove All
Packing
Material
Game Assembly & Setup A-10
G
M
M
More Sensive
Less Sensive
Figure A15. Assembled plumb bob lt mechanism.
16) Locate the plumb bob assembly, mounted to the le sidewall of the cabinet interior,
near the front. Remove the shipping block from around the plumb bob lt mechanism.
Using the wingnut underneath the plumb bob weight, adjust the lt mechanism to the
desired sensivity. Raising the weight higher up the hanger wire makes the lt mech-
anism more sensive; lowering the weight makes it less sensive. Carefully lower the
playeld and slide it straight back into the cabinet, ensuring that the two hanger brackets
rest in the slots in the lockdown bar receiver channel. Carefully reinstall the playeld
glass and lockdown bar by reversing the steps in 10) above.
17) Locate the power cord in the loose parts. Using the slot end of the supplied mul-
tool, remove the line cord cover plate from the rear of the lower cabinet (gure A16).
Plug the female end of the power cord into the exposed receptacle, inside of the back of
the machine. Replace the line cord cover plate and plug the other end of the power cord
into a grounded wall outlet. DO NOT CUT THE GROUND LUG OFF OF THE POWER CORD!
Figure A16. Line cord cover locaon.
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