JING JIE UniPBX-2000 User manual

UniPBX-2000 IPV4/V6 Dual IP-PBX
Administrative Guide
Release 1.5.1 June., 2016

About Jing Jie
Jing Jie Co., Ltd. concentrates to provide the IPV6+IPV4 SIP server farm
solution including SIP proxy server, IP-PBX, SIP surveillance server and QoS
Monitor to our partner, system integrator and value added reseller. All Jing Jie
solutions are provided to support both IPV4 and IPV6 dual stack
simultaneously. We provides a painless migration path from IPV4 to IPV6
network.
Jing Jie Co., Ltd.
14F., No.669, Bannan Rd.,
Zhonghe Dist.,
NewTaipei City 235, Taiwan (R.O.C.)
WEB: www.jinjsi.com
EMAIL: [e-mail]
Technical Support
Email: [e-mail]

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Jing Jie Co.,Ltd. (Jing Jie) makes no representations or warranties with respect to the contents hereof. In
addition, information contained herein are subject to change without notice. Everyprecaution has been
taken in the preparation of this manual. Nevertheless,Jing Jie assumes no responsibilityfor errors or
omissions or anydamages resulting from the use of the information contained in this publication..

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Table of Contents
Part I Getting Start 8
................................................................................................................................... 81 Logon the system
................................................................................................................................... 82 Change Default Password
................................................................................................................................... 93 Setting SIP Service
................................................................................................................................... 114 Create Office
................................................................................................................................... 125 Create Extensions
................................................................................................................................... 156 Create AA Flow from Template
................................................................................................................................... 177 Create AA/VMS AccessKey
................................................................................................................................... 198 Verify the Device Register
................................................................................................................................... 209 Make a Extension Call
................................................................................................................................... 2010 Maka Calls to AA/VMS
................................................................................................................................... 2011 Add a PSTN Gateway
................................................................................................................................... 2212 Add a VOIP Carrier
................................................................................................................................... 2513 Create Routing Plan
................................................................................................................................... 2814 Make a PSTN Call
Part II Using the System 29
................................................................................................................................... 291 Home
................................................................................................................................... 312 System
......................................................................................................................................................... 32SIP Service .................................................................................................................................................. 36TLS Certficate Upload
.................................................................................................................................................. 36SIPReject Code
......................................................................................................................................................... 36Service Parameter
......................................................................................................................................................... 41SIP Timer ......................................................................................................................................................... 42RADIUS ......................................................................................................................................................... 44Auto Provisioning
......................................................................................................................................................... 45CDR ......................................................................................................................................................... 45Web Service .................................................................................................................................................. 47Web Login Blocked IP
......................................................................................................................................................... 48Database ......................................................................................................................................................... 49License ......................................................................................................................................................... 50Debug ......................................................................................................................................................... 51System Alert
......................................................................................................................................................... 53System Security
......................................................................................................................................................... 54Voice Logging
......................................................................................................................................................... 56VMS Settings
......................................................................................................................................................... 58High Available
.................................................................................................................................................. 59Active/Standby (1 Ethernet)
.................................................................................................................................................. 60Active/Standby (2 Ethernet)
.................................................................................................................................................. 61IPV4 Only Redundant
.................................................................................................................................................. 61High Available Settings
................................................................................................................................... 643 Extension

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......................................................................................................................................................... 64Office .................................................................................................................................................. 69Access Code
.................................................................................................................................................. 72Pickup Group
.................................................................................................................................................. 73Black List .................................................................................................................................................. 74Holiday .................................................................................................................................................. 75Prompt File
.................................................................................................................................................. 76VMS Routing
.................................................................................................................................................. 79Menu Designer
......................................................................................................................................................... 83Extension .................................................................................................................................................. 92Call Feature ........................................................................................................................................... 96Follow Me........................................................................................................................................... 97Incoming Call Blocking List
........................................................................................................................................... 98Outgoing Call Blocking List
.................................................................................................................................................. 99Voice Mail Access
.................................................................................................................................................. 100Batch Create
.................................................................................................................................................. 102Phone Book
................................................................................................................................... 1044 Feature
......................................................................................................................................................... 104SIP Trunk
......................................................................................................................................................... 106Routing Plan
.................................................................................................................................................. 109Hunting Stop Code
.................................................................................................................................................. 111Routing List
......................................................................................................................................................... 112Digit Manipulation
.................................................................................................................................................. 113DMGroup List
......................................................................................................................................................... 116Abbreviated Dialing
.................................................................................................................................................. 117Abbreviated Dialing Group List
......................................................................................................................................................... 117Emergency Call Group
.................................................................................................................................................. 119Emergency Group List
......................................................................................................................................................... 119Screening Group
.................................................................................................................................................. 121Screening List
......................................................................................................................................................... 122Device List
......................................................................................................................................................... 125Block Device
......................................................................................................................................................... 126DID Routing
......................................................................................................................................................... 127Voice Logging Target
......................................................................................................................................................... 129Queue Prompt
......................................................................................................................................................... 130BLF Group
......................................................................................................................................................... 131MAC List
................................................................................................................................... 1335 Report
......................................................................................................................................................... 133Call Statistic Report
......................................................................................................................................................... 134Extension Statistic Report
......................................................................................................................................................... 134Extension Status Detail Report
......................................................................................................................................................... 135NAT Resource Statistic Report
......................................................................................................................................................... 137System Alert Report
......................................................................................................................................................... 138Web Provisioning Report
......................................................................................................................................................... 139Voice Logging Report
......................................................................................................................................................... 140Voice Logging Statistic
......................................................................................................................................................... 141AA/VMS Statistic
................................................................................................................................... 1436 Billing
......................................................................................................................................................... 143Division ......................................................................................................................................................... 145Tariff Plan
......................................................................................................................................................... 147Call History Detail Report
......................................................................................................................................................... 149Division Billing Report
......................................................................................................................................................... 150Top Usage User Report
......................................................................................................................................................... 151Top Prefix Usage Report
......................................................................................................................................................... 152Prefix Summaries Report

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................................................................................................................................... 1527 Diagnostic
......................................................................................................................................................... 153System Status
......................................................................................................................................................... 155Extension Status
......................................................................................................................................................... 156Call Status
......................................................................................................................................................... 157High Available Status
......................................................................................................................................................... 159Blocked IP
......................................................................................................................................................... 160SIP Trunk Status
......................................................................................................................................................... 161AA/VMS Status
......................................................................................................................................................... 162Ping ......................................................................................................................................................... 163Call Capture
......................................................................................................................................................... 163System Information
......................................................................................................................................................... 164Search Number
......................................................................................................................................................... 164Unassigned Mac List
................................................................................................................................... 1658 Administration
......................................................................................................................................................... 165Restart Service
......................................................................................................................................................... 166Reboot System
......................................................................................................................................................... 166Account .................................................................................................................................................. 168Supervisor Access Right
......................................................................................................................................................... 169Clear Hitory Data
......................................................................................................................................................... 169Backup/Restore
......................................................................................................................................................... 169Upgrade System
......................................................................................................................................................... 170Logout
................................................................................................................................... 1709 Commit
................................................................................................................................... 17110 Help
Part III Division Manger Login 172
Part IV Extension Login 173
................................................................................................................................... 1731 Extension Settings
................................................................................................................................... 1752 Incoming Call Blocking List
................................................................................................................................... 1773 Outgoing Call Blocking List
................................................................................................................................... 1784 VMS Setting
................................................................................................................................... 1795 Voice Mail Access
................................................................................................................................... 1806 Call History Report
................................................................................................................................... 1817 Smart Calling
......................................................................................................................................................... 183Settings ......................................................................................................................................................... 183Call To ......................................................................................................................................................... 184Meet Me Conference
......................................................................................................................................................... 185Create Conference
Part V Appendix 187
................................................................................................................................... 1871 Call Flow Reference
......................................................................................................................................................... 187AA Call Flow Sample
......................................................................................................................................................... 188VMS Flow - Review Message
......................................................................................................................................................... 189VMS Flow - Personal Greeting
......................................................................................................................................................... 190VMS Flow - Change Password
......................................................................................................................................................... 191Meeting Me Conference
......................................................................................................................................................... 192Ad-Hoc Conference
......................................................................................................................................................... 193Outgoing Calling
................................................................................................................................... 1942 RADIUS Attribute List

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......................................................................................................................................................... 194Authorization Request Message
......................................................................................................................................................... 195Authorization Response Message
......................................................................................................................................................... 196Start Accounting Message
......................................................................................................................................................... 197Stop Accounting Message
................................................................................................................................... 1993 Call Detail Record Description
................................................................................................................................... 2034 System Alert List
................................................................................................................................... 2055 Digit Manipulation Example
................................................................................................................................... 2066 Outgoing Scrrening Policy
................................................................................................................................... 2097 Call Processing Policy
................................................................................................................................... 2118 Extension Import Description
................................................................................................................................... 2159 List of Used Network Ports
................................................................................................................................... 21610 Debug Logging

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1 Getting Start
After successfullyinstalled the system , first of all is to loginto the web management
interface. Youcaneither using IPv4 or IPv6 address to access GUImanagement
interface byusing popular browser suchas Internet Explorer or Firefox.
If youare installing a HA version, make sure that MYSQL database replication
service is working correctlyand bothserver is running to make the setting
simplified.
1.1 Logon the system
After connect the Ethernet cable into the server machine, administrator need to use
a computer whichhad Firefoxor IE installed and network connected inorder to
connect to system GUI. For convenience, configuration computer is recommended
to have same subnet as the server.
Start the browse, and type http://xxx.xxx.xxx.xxx:9200 or https://xxx.xxx.xxx.xxx:9201
to loginthe web manage where xxx.xxx.xxx.xxxis the IP address. If the system is
using 2 ethernet leg, it might be easier to use LAN IP for connection.
After connected, youshould able to see thfollowing loginpage.Input the defaultuser
ID "admin" and password "admin" and the validation code (CAPTCHA) to logon the
system.
1.2 Change Default Password
The default password of"admin" is maddenfor easyto remember. To secure the
system access, it is recommended to change the default password as the follows.

Getting Start
9
Click ADMINISTRATION -> Account -> admin and the following screenwill
appear.Input the newpassword at the Password and Confirm Password fields and
click the Apply buttonto take effective. Click logout to quit the system UIand relogin
bynew password for confirmation.
1.3 Setting SIP Service
The next step is to set the SIP service parameters for providing service. Click
SYSTEM -> SIP service and the following screenwillappear.

10
Click Default buttonto get the defaultsetting of SIP service and change the
following settings:
Parameter Name
Value
Attached WAN interface
Name
eth0
Attached LAN interface
Name
eth1 (for 2 Ethernet Leg Mode), none (for 1 Ethernet
Leg Mode)
UDP Service Port 1
5060
UDP Service Port 2
8080
UDP Service Port 3
TCP Service Port
TLS Service Port

Getting Start
11
Parameter Name
Value
IPV6 Service
disable
IPV6 UDP Service Port
Contact Update Method
overwrite
Default Register TTL
600
NAT Register TTL
60
Click buttonand COMMIT to
take effect.
1.4 Create Office
Before we cancreate the required SIP extensions, the administrator need create an
office whichincludes the SIP extensions. Click EXTENSION -> Office -> New to
create a extensionas follows:

12
Click the default buttonto set those access to a default value and enter the following
values:
Parameter
Name
Value
Office ID
1
Office Name
office 1
Auto Attendant
Operator
set operator number (e.g. 999) for working hour operator,
after work operator and holidayoperator
Description
office 1
Click Apply to save it.
1.5 Create Extensions
The next is to create 2 SIP extensions and operator console for calling and called.
Click EXTENSION -> Extension -> New to create a extensionas follows:

Getting Start
13
Create extension1001 based on the following values:
Parameter
Name
Value
ExtensionMode
enable
ExtensionNumber
1001
SIP User ID
1001
SIP Password
1001
Belonged User
Group
Select group 1 "Office 1"
Name
1001
And setup the AA/VMS as follows:

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Enable the Voice Mailfor 1001:
Parameter
Name
Value
Voice Mail
enable
Voice Mail
Password
1001
Voice Mail
Language
English
Click Apply to save it.
Create extension1002 based on the following values:
Parameter
Name
Value
ExtensionMode
enable
ExtensionNumber
1002
SIP User
1002
SIP Password
1002
Belonged User
Group
Select group 1 "Office 1"
Name
10012
And setup the AA/VMS as follows

Getting Start
15
Parameter
Name
Value
Voice Mail
enable
Voice Mail
Password
1001
Voice Mail
Language
English
Click Apply to save it.
Create operator as following:
Parameter
Name
Value
ExtensionMode
enable
ExtensionNumber
999
SIP User
999
SIP Password
999
Belonged User
Group
Select group 1 "Office 1"
Name
999
Click Apply to save it.
Click COMMIT to take effective.
1.6 Create AA Flow from Template
Inorder to quick enable the AA service for the office, the quickest wayto test it is to
copya existing template into the office. The copywill create the template callflow for
the office and also copythe required prompt files.Click EXTENSION -> Office ->
Menu Designer and the following screenwillappear.

16
Click to prepare the copyfrom a template and the following popup screenwill
appear.
Select 'CopyMenuFrom Template' and select a suitable template to apply. After
applyit,the system will duplicate the callflowand voice prompt into this office. It will
become like as below.

Getting Start
17
1.7 Create AA/VMS Access Key
Inorder to have Auto Attendant and Voice Mailservices enabled for your company.
Youneed create the corresponding routing to be associated to it.Click Office ->
Office 1 -> VMS Routing and the following will appear.
Click Create Default Route to have the system to create the default routing for the
created office. The following willappear:
Click Apply and the defaultrouting willbe generated as follows:

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The next is to create the auto attendant incoming routing number. Click New to add
the routing number for AA as follows.
Enter the following example for the auto attendant service:
Parameter
Name
Value
Pilot Number
9000
MaxCalls
0
Time to Answer
(sec)
2

Getting Start
19
Parameter
Name
Value
Service Type
Auto Attendant
Service Language
English
Click Apply to save it.
Click COMMIT to take effective.
1.8 Verify the Device Register
After create extension1001,1002 and operator 999, youneed to configure the SIP
phone, gatewayor soft-phone to register to the system. To confirm whether those
two extensions are registered correctlyor not,click DIAGNOSTIC -> Extension
Status and the following screenwill appear.
Input 1001 and 1002 as above for the searchcriteria, click Search button. You
should see both1001 and 1002 are inthe list and registered. If youdon't see 1001
and 1002 are inthe list,there are some other issues need to be resolved.

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1.9 Make a Extension Call
Use extension1001 calls extension 1002. 1002 should ring and youshould able to
answer it and talk. To confirm the calls status from the system, click DIAGNOSTIC ->
Call Status and the following screenwillappear.
Input 1001 and 1002 as above for the searchcriteria, click Search button. You
should see a callwhichis calling from 1001 and called to 1002 inthe list.If youdon't
see the callinthe list,there are some other issues need to be resolved.
1.10 Maka Calls to AA/VMS
Use extension1001 calls auto attendant number 9000 . 1001 should hear the auto
attendant greeting and youshould able to dial to extension 1002 and talk. If the 1002
is not answer the call, youshould able to leave a message to 1002.
If youCPE device cansupportSIP WMI, youshould see a newvoice mail arrived.
1002 candial the *50 to get into voice mailmainmenuand retrieve email.
1.11 Add a PSTN Gateway
The next is connecting to PSTNgatewaywhichis normallya FXO gateway. To start
withit, click EXTENSION -> Extension to create a gatewayaccount for FXO/E1/T1
gatewayas follows.