4 Terms and conditions
Your usage will be rounded up to the next
higher pulse for voice & data usage. As per
TRAI regulations, the tariff is charged
depending upon the duration of the call which
is recorded to be within +/-1 second,
traceable to an appropriate time reference. In
case of non-usage (no voice or video calls,
data, outgoing SMS, usage of Value Added
Services or payment of rental for postpaid) for
a continuous period of 90 days or more, the
services to the mobile number will be
deactivated at the discretion of Reliance Jio
Infocomm Limited. Jio mobile number can be
reactivated by making payment of ₹20 within
15 days of deactivation due to non-usage.
Postpaid
Postpaid customers can opt for the safe
custody scheme in case of continued
non-usage of a mobile number by paying
₹150 for every three months or part thereof.
Prepaid
In case, the available balance in your account
is more than ₹20 at the expiry of 90 days of
non-usage period, ₹20 will be deducted from
your account and the non-usage period will
be extended by 30 days. This process will
continue till the balance in your account is less
than ₹20 post which your number will be
deactivated.
As per DOT directions, national roaming is
not permitted for J&K prepaid customers.
Also, prepaid customers from other circles
cannot roam in J&K.
As per DOT directions, International roaming
is not permitted for prepaid customers of
Assam, North East and J&K.
