Johnson Controls HIC1006B21S User manual

P5417057
Operation
Manual
INVERTER-DRIVEN
MULTI-SPLIT SYSTEM
HEAT PUMP
AIR CONDITIONERS
IMPORTANT:
READ AND UNDERSTAND
THIS MANUAL BEFORE
USING THIS HEAT PUMP
AIR CONDITIONER.
KEEP THIS MANUAL FOR
FUTURE REFERENCE.
Type Model
1-Way Cassette
(H,Y,C)IC1006B21S
(H,Y,C)IC1008B21S
(H,Y,C)IC1012B21S
(H,Y,C)IC1015B21S

P5417057-rev.1 i
Important Notice
●Johnson Controls Inc. pursues a policy of continuing improvement in design and performance in its
products. As such, Johnson Controls Inc. reserves the right to make changes at any time without prior
notice.
●Johnson Controls Inc. cannot anticipate every possible circumstance that might involve a potential
hazard.
●This heat pump air conditioning unit is designed for standard air conditioning applications only. Do not
use this unit for anything other than the purposes for which it was intended for.
●The installer and system specialist shall safeguard against leakage in accordance with local codes.
The following standards may be applicable, if local regulations are not available. International
Organization for Standardization: (ISO 5149 or European Standard, EN 378). No part of this manual
may be reproduced in any way without the expressed written consent of Johnson Controls Inc.
●This heat pump air conditioning unit is operated and serviced in the United States of America and
comes with a full complement of the appropriate Safety, Danger, and Caution, warnings.
●If you have questions, please contact your distributor or dealer.
●This manual provides common descriptions, basic and advanced information to maintain and service
this heat pump air conditioning unit which you operate as well for other models.
●This heat pump air conditioning unit has been designed for a specific temperature range. For optimum
performance and long life, operate this unit within the range limits according to the table below.
●This manual should be considered as a permanent part of the air conditioning equipment and should
remain with the air conditioning equipment.
Temperature
Maximum Minimum
Cooling
Operation
Indoor 89oF DB/73oF WB (32oC DB/23oC WB) 69oF DB/59oF WB (21oC DB/15oC WB)
Outdoor 118oF DB (48oC DB) * 14oF DB (-10oC DB) *
Heating
Operation
Indoor 80oF DB (27oC DB) 59oF DB ( 15oC DB)
Outdoor 59oF WB (15oC WB) * -4oF WB (-20oC WB) *
DB: Dry Bulb, WB: Wet Bulb
* The temperature may change depending on the outdoor unit

ii P5417057-rev.1
TABLE OF CONTENTS
1. Introduction .....................................................................................................................................................1
2. Safety Instructions ..........................................................................................................................................1
3. Before Operation.............................................................................................................................................5
3.1 Operating Range ....................................................................................................................................5
3.2 EfcientUseofIndoorUnit.....................................................................................................................5
3.3 EfcientUseofCoolingandHeating......................................................................................................6
4. Names of Parts and Indications for Safety Consideration ..............................................................................7
4.1 Indoor Unit..............................................................................................................................................7
4.2 Wired Controller (CIW01) .......................................................................................................................9
5. Operation Method .........................................................................................................................................10
5.1 Basic Operation....................................................................................................................................10
5.2 Cooling / Heating / Fan Operation........................................................................................................ 11
5.3 Temperature Setting .............................................................................................................................12
5.4 Fan Speed............................................................................................................................................13
5.5 Operation..............................................................................................................................................13
5.6 Louver Swing Direction ........................................................................................................................14
5.7 Automatic Heating/Cooling Operation ..................................................................................................16
5.8 Setback Operation................................................................................................................................16
6. Automatic Control .........................................................................................................................................17
7. Maintenance .................................................................................................................................................18
7.1 Maintenance.........................................................................................................................................18
7.1.1 Cleaning Air Filter .......................................................................................................................18
7.1.2 Removing, Cleaning and Attaching Air Inlet Grille ......................................................................20
7.2 Maintenance Prior to and After Use .....................................................................................................20
8. Troubleshooting ............................................................................................................................................21
8.1 This is Not Abnormal ............................................................................................................................21
8.2 Before Contact .....................................................................................................................................22
8.3 Contact Distributor................................................................................................................................23
8.4 Alarm Code ..........................................................................................................................................24

P5417057-rev.1 1
2. Safety Instructions
Signal Words
Indicates a hazardous situation that, if not avoided, could result in death or
serious injury.
Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
Indicates information considered important, but not hazard-related (for example,
messages relating to property damage).
General Precautions
To reduce the risk of serious injury or death, read these instructions thoroughly
and follow all warnings or cautions included in all manuals that accompanied the
product and are attached to the unit. Refer back to these safety instructions as
needed.
●This system should be installed by personnel certified by Johnson Controls, Inc. Personnel must be qualified
according to local, state and national building and safety codes and regulations. Incorrect installation could
cause leaks, electric shock, fire or explosion. In areas where Seismic Performance requirements are
specified, the appropriate measures should be taken during installation to guard against possible damage
or injury that might occur in an earthquake if the unit is not installed correctly, injuries may occur due to a
falling unit.
●Use appropriate Personal Protective Equipment (PPE), such as gloves and protective goggles and, where
appropriate, have a gas mask nearby. Also use electrical protection equipment and tools suited for electrical
operation purposes. Keep a wet cloth and a fire extinguisher nearby during brazing. Use care in handling,
rigging, and setting of bulky equipment.
●When transporting, be careful when picking up, moving and mounting these units. Although the unit may
be packed using plastic straps, do not use them for transporting the unit from one location to another. Do
not stand on or put any material on the unit. Get a partner to help, and bend with your knees when lifting
to reduce strain on your back. Sharp edges or thin aluminum fins on the air conditioner can cut fingers, so
wear protective gloves.
●Do not touch or adjust any safety devices inside the indoor or outdoor units.All safety features, disengagement,
and interlocks must be in place and functioning correctly before the equipment is put into operation. If these
devices are improperly adjusted or tampered with in any way, a serious accident can occur. Never bypass
or jump-out any safety device or switch.
● Fordetailsonwiringbetweentheindoorunitandtheoutdoorunit,refertotheinstallationandmaintenance
manual for the outdoor unit.
● Fordetailsontheoptionaldecorativepanel,refertotheinstallationandmaintenancemanualforthe
optional decorative panel.
● Fordetailsontheoptionalcontroller,refertotheinstallationandmaintenancemanualforthatoptional
controller module.
● Fordetailsoneachoptionalpart,refertotheinstallationandmaintenancemanualforeachoptionalpart.
● Forcentralcontroller,refertotheinstallationandmaintenancemanualforthecentralcontroller.
1. Introduction
Read this manual carefully before working with this product.
Keep this information with the product.
Forward this manual and the warranty to the next team of installers and then users.
Ask them to keep this manual with the air conditioning unit.
(Refrigerant Piping Work) (Electrical Wiring Work) (Ref. Charge Work) (Test Run) (User)

2 P5417057-rev.1
●Before servicing, turn-OFF current at the power source and use accepted lockout and tag out procedures at
all main switches.
●This unit is the pressurized system. Never loosen threaded joints while the system is under pressure and
never open pressurized system parts.
●Johnson Controls will not assume any liability for injuries or damage caused by not following steps outlined or
described in this manual. Unauthorized modifications to Johnson Controls products are prohibited as they…
◦May create hazards that could result in death, serious injury or equipment damage;
◦Will void product warranties;
◦May invalidate product regulatory certifications;
◦May violate OSHA standards;

P5417057-rev.1 3
Operation
● Donotinsertngersorobjectsintoairinlet/outlet.Injurycanresultfromrotatingfanbladesorenergized
electrical components.
● Donottouchthewiredcontrollerwithwethands.Itcanresultinfailureofthewiredcontrolleroran
electrical shock.
● Hairspray,insecticides,lacquers,andotherpressurizedsubstancesshouldnotbeusedwithin3.3ft(1m)
ofanyairconditioningunit.Itcanreactwithenergizedelectricalcomponentsandcausere.
● Donotinstalltheindoorunitanywheredischargeairowcanpassdirectlytowardnearbyheating
equipment (space heaters). It may interfere with the combustion process in these units.
● Aircirculationshouldbeoptimizedtoachievethebestdistributionpatternandnotsettleintoisolated
pockets that can make people uncomfortable.
● Whentheindoorunitisoperatingwithheatingequipment,ventilatearoomsufciently.Anyleaked
refrigerant gases that happen to come into contact with any heat source can become toxic on contact
which can cause suffocation in the immediate area.
● ShutdownatthemainpowersourceiftheGFCI(GroundFaultCircuitInterrupter)activatesfrequently.
Contact your distributor or contractor immediately. Failure to act accordingly can result in serious injury
and damage to the unit.
● CAUTION!Ifyousmellanythingburning,shutdowntheunitandturnOFFthepoweratthemainpower
source.Contacttheredepartmentandyourinstallerorelectricalcontractor.
● Makesurethatatestforleakageofrefrigerantgaseshasbeenperformed.Therefrigerantusedforthis
unit(HFCR410A),isanon-ammable,non-toxic,andodorlessgas.Howeverifrefrigerantshouldleak
andmakecontactwithsparks,re;toxicgaswillbegenerated.Also,becausetheuorocarbonisheavier
thanair,theoorsurfacewillbelledwithit,whichcancausesuffocation.
● Ifuorocarbongasshouldleak,turnOFFallheatingequipmentandventilatetheroomimmediately.Mop
downorvacuumoorareasofresidualtoxicparticulate.
● CAUTION!Donotoperateindoorunitswiththeelectricalboxandswitchpanelopenandexposed.
Incidental contact with energized components can prove fatal.

4 P5417057-rev.1
Repair / Relocation
Others
● TurnOFFallpoweratthemainpowersourcebeforeperformingmaintenancework.Failuretodosocan
result in damage to internal components with severe or fatal electrical shock.
● Insulateallelectricalcomponentsandconnectionsfromexposuretomoisture.Failuretodosocanresult
inanelectricalshort,re.
● Donottamperwithorattemptto"repair"electricalwiringorconnections.Callyourinstallerorelectrical
contractor. Serious or fatal injury can occur.
● Performallmaintenanceworkonarmandstableplatformtominimizetheriskofinjury.
● Donotattemptto"clean"indoorunitcomponentswithliquidorpowderedcleaningagentsduring
maintenance.Electricshock,sparks,ame,andseriousorfatalinjurycanoccur.
● Systempipingischargedwithrefrigerantandhighlypressurized.
● Holdtheairlterandtheairinletgrillesecurelywhenattachingorremovingit.Carelessnesscanresult
in accident or injury.
● Whentheairconditioneristoberepairedortransportedtoanewlocation,contactyourdistributoror
contractor.Iftherepairandtheinstallationarenotcompleted,itmaycauseanelectricshockorre.

P5417057-rev.1 5
3. Before Operation
3.1 Operating Range
This heat pump air conditioner has been designed for the following temperatures. Operate the heat pump air
conditioner within this range.
Apply power to the outdoor unit(s) at least 12 hours prior to operation of the system for preheating of
the compressor oil. Make sure that the outdoor unit is not covered with snow or ice. If it is covered
with snow or ice, remove it by using hot water approximately 122oF (50oC).
If the water temperature is higher than 122oF (50oC), it will cause damage to plastic parts.
● TurnOFFthemainswitchwhenthesystemisstoppedforalongperiodoftime.
If the main switch is not turned OFF, electricity is consumed because the oil heater is always energized
during compressor stoppage.
● Whenthesystemisstartedafterashutdownlongerthanapproximatelythreemonths,itisrecommended
that the system be checked by your service contractor.
NOTICE
Temperature
Maximum Minimum
Cooling
Operation
Indoor 89oF DB/73oF WB (32oC DB/23oC WB) 69oF DB/59oF WB (21oC DB/15oC WB)
Outdoor 118oF DB (48oC DB) * 14oF DB (-10oC DB) *
Heating
Operation
Indoor 80oF DB (27oC DB) 59oF DB ( 15oC DB)
Outdoor 59oF WB (15oC WB) * -4oF WB (-20oC WB) *
DB: Dry Bulb, WB: Wet Bulb
* The temperature may change depending on the outdoor unit.
3.2 EfcientUseofIndoorUnit
● Do not leave a window or a door open.
Theoperatingefciencywillbedecreased.
It may cause condensation of the indoor unit.
● Attach a curtain or a blind to a window.
Blockingdirectsunlightintoaroomwillincreaseefciency.
● Do not use heating equipment as much as possible during the cooling operation.
Coolingefciencywillbedecreased.Itmaycausecondensation.
● Use a circulator if warm air stays around the ceiling.
Comfort will be increased. Contact your distributor for details for using a circulator.
● Change the air ow direction downward if the ceiling surface gets dirty.
Itisrecommendedtochangetheairowdirectionbyapprox.35odownward.
● Turn OFF the main power source if the indoor unit is not used for a long period.
The unit will continue to draw power even if the indoor unit is unused.

6 P5417057-rev.1
3.3 EfcientUseofCoolingandHeating
(1)AirowDirection
The appropriate air outlet angle is approximately 60o.
Ifheatingisnotsufcient,changetheairowdirection.
The louver angle can be changed approximately 5o per
step by the wired controller.
(2)AirowVolume
Medium,"MED",airowvolumeshouldbeusedasrst
choice, then adjusted as needed.
(1)AirowDirection
The appropriate air outlet angle is approximately 35o.
Ifcoolingisnotsufcient,changetheairowdirection.
The louver angle can be changed approximately 5o per
step by the wired controller.
(2)AirowVolume
Medium,"MED",airowvolumeshouldbeusedasrst
choice, then adjusted as needed.
60°
Air Outlet Angle (Below Center)
Louver
Angle
35°
Air Outlet Angle (Above Center)
Louver
Angle
HEATINGCOOLING
NOTE
For Multi-Split Systems
When the number of the indoor units in operation or the operating mode is changed, the change in air outlet
temperature can cause the indoor temperature to change. In this case, adjust the settings as follows.
●DuringCoolingOperation:Lowerthetemperaturesetpointslightly.
●DuringHeatingOperation:Raisethetemperaturesetpointslightly.

P5417057-rev.1 7
4.1 Indoor Unit
WARNING Label
Attached on the fan casing.
Indoor Unit
Air Outlet
Louver
Decorative Panel
(Optional)
Air Inlet Grille
(Theairlterisattached
inside.)
Wired Controller
(Optional)
The operation condition is
displayed on the LCD.
Location of Indoor Unit Model
Indication
It is indicated on the unit nameplate
attached on the fan casing.
(Open the air inlet grille to check it.)
NOTE
● Pressswitcheslightlytocontrolthewiredcontroller.Donotpressthemwithasharpobjectsuchasapen,
as it could cause damage to the controller.
● Theoptionalwirelesscontrollerandreceiverkitoperateaccordingtoeachinstallationmanualattachedto
them.
4. Names of Parts and Indications for Safety Consideration
Safetylabelsareafxedtotheindoorunitinordertoensuresafeuse.
Read and understand this manual before using the indoor unit.

8 P5417057-rev.1
Clipped Ceiling Type
Grille for Front
Discharge
(Optional)
Decorative Panel
(Optional)

P5417057-rev.1 9
Display Part
OK
Menu
Back/Help ECO
On/Off
A/C
MODE SPEED TEMP
COOL
LOUV. Adj.
Meeting Room
LOUV.
FLTR
Motion Sensor ON
Avoid
Filter Sign Indicator
FLTR
is displayed at the set period for
ltercleaning.
Operation Lock Indicator
is displayed when the operation
lock function is set. *
Schedule Timer Indicator
is displayed when the schedule
timer function is set. *
Directional Key Enter Key
On/Off Switch
Run Indicator
It lights while the unit
is operating, and it
ashesinanabnormal
conditions.
Operation Mode
Indicator
“HEAT” and “AUTO” are
indicated only for the
heat pump type models.
Operation Guide
Indicator
“Central Control” is
indicated while the
controller operation is
prohibited.
Operation Part
ECO Switch *
Back/Help Switch
To return to the previous
screen.
Menu Switch *
To display Menu.
Swing Louver IndicatorFan Speed Indicator
Room Name
Indicator *
The example below references the control panel and all
adjustable settings. The wired controller display may be
different during actual operation.
Motion Sensor
Indicator
is displayed only for the
decorative panel with a
motion sensor.
Cold Draft Rest
Indicator
Avoid Air and Receive
Indicator
is displayed only for the
decorative panel with a
motion sensor.
Setting Temperature
Indicator
NOTE
*Fordetaileddescriptions,refertothe"OperationManual"forthewiredcontroller.
Following is an example of how the CIW01 is utilized. If other models of the controller are utilized, operate
the unit according to the manual for that controller.
4.2 Wired Controller (CIW01)

10 P5417057-rev.1
Item
Selection
By pressing “ ”or “ ”, the icon “ ”
will move between “MODE”, “SPEED”,
“LOUV.”and“TEMP”.
OK
Menu
Back/Hel
p
Change of
Settings
With“MODE”,“SPEED”,“LOUV.”or
“TEMP” selected, press “ ” or “ ”.
The setting will be changed.
OK
Menu
Back/Hel
p
5. Operation Method
5.1 Basic Operation

P5417057-rev.1 11
* Cooling Operation: To decrease the room temperature.
* Heating Operation: To increase the room temperature.
* Dry Operation: To decrease the humidity in the room.
* Fan Operation: To circulate the air in the room.
Before
Operation
Turn ON the power supply.
Turn ON the main power approximately
12 hours before operation in order to
preheat the compressor.
Do not turn OFF the main power to the
indoor unit during heating or cooling
season.
Connecting
1
Press “ ” or “ ” to select “MODE”.
OK
Menu
Back/Hel
p
2
By pressing “ ” or “ ”, the mode is
changed as follows.
OK
Menu
Back/Hel
p
● Automatic cooling/heating operation (AUTO) requires an extra setting. Contact your distributor or
contractor for details.
5.2 Cooling / Heating / Fan Operation
● Dry operation may not be performed properly if there are other heat sources that exceed the capacity of
the unit.
●Thehumiditycontrolisunavailableforthisunit.Ifyourequiredehumidificationandthecontrolofhumidity,
choose specialized equipments.
● Decreasingofthehumidityduringdryoperationmightbeunavailable.
HeatingOperationisforVRFsystemsonlyandisnotavailablefortypicalsystems.
Function
FAN(AUTO)DRYHEATCOOL

12 P5417057-rev.1
1
Press “ ” or “ ”andselect"TEMP".
OK
Menu
Back/Hel
p
2
By pressing “ ”, the temperature is
increased by 1oF (0.5oC).
(Max. 86oF (30oC))
By pressing “ ”, the temperature is
decreased by 1oF (0.5oC).
COOL, FAN operation: Min. 66oF (19oC)
HEAT operation: Min. 62oF (17oC)
OK
Menu
Back/Hel
p
●In case the optional function “Automatic Reset of Setting Temperature” is set:
Even when changing the setting temperature on the wired controller, it automatically returns to the
temperature set by “Automatic Reset Temperature” after a set time.
●Minimumandmaximumtemperaturesetpointlimitscanbeconguredbyselectingacoolinglowerlimit
and heating upper limit in the “Function Selection” mode of the wired controller's Test Run Menu.
●Contact your distributor or dealer for details on optional functions “Automatic Reset of Setting
Temperature,” “Cooling Lower Limit for Setting Temperature” and “Heating Upper Limit for Setting
Temperature.”
5.3 Temperature Setting

P5417057-rev.1 13
1
Press “ ” or “ ” and select “SPEED”.
OK
Menu
Back/Hel
p
2
By pressing “ ” or “ ”, the fan speed is
changed as follows.
OK
Menu
Back/Hel
p
● During the dry operation, the fan speed is automatically changed to “LOW” and cannot be changed to any
other fan speed. (“LOW” is NOT displayed on the Liquid Crystal Display (LCD) at this time. The present
setting condition is displayed on LCD.)
● The fan speed setting “HIGH 2” may not be available depending on the indoor unit type.
5.4 Fan Speed
Operation
Start
Press “ ” (On/Off).
The RUN indicator is turned ON and the
operation will start. OK
On/Off
Temperature/Airow Setting
● The setting condition is memorized. Therefore, no daily setting is required. Temperature setpoint and
airowsettingsareretainedaftertheindoorunitisturnedOFFatthecontroller.Incasethesetting
change is required, refer to Sections 5.2 to 5.4.
Operation
Stop
Press “ ” (On/Off) again.
The RUN indicator is turned OFF and the
operation will stop.
OK
On/Off
● The indoor unit fan may continue to operate for up to two minutes following the heating cycle to dissipate
residual heat from the indoor unit.
5.5 Operation
AUTO HIGH 2
HIGH MED LOW

14 P5417057-rev.1
5.6 Louver Swing Direction
1
Press “ ” (On/Off).
Make sure the operation is started.
Press “ ” or “ ”andselect“LOUV.”.
OK
Menu
Back/Hel
p
2
By pressing “ ” or “ ”, the louver
direction will be changed as follows.
OK
Menu
Back/Hel
p
● The louver angle indicated on the LCD and the actual louver angle do not correspond precisely with each
other during auto-swing mode operation. When the louver angle is established, set the louver angle
according to the louver position indicated on the LCD.
● LouvermovementmayNOTstopimmediatelyaftertheswitchispressed.
● Asfortheindoorunitforaclippedceiling,theauto-swingfunctionisnotavailable.Itcannotselect“LOUV.”.
NOTE:
Even if 60oor 65ois selected during cooling operation and dry operation, the louver
angleisautomaticallyxedat55o.
LCD Indication
Louver Angle
Louver Angle
COOL and DRY
FAN
Approx. 35oApprox. 40oApprox. 45oApprox. 50oApprox. 55oApprox. 60oApprox. 65o
Approx. 60oApprox. 65o
Recommended
Angle
HEAT
Approx. 35oApprox. 40oApprox. 45oApprox. 50oApprox. 55oApprox. 60oApprox. 65o
Angle Range
Angle Range
Auto-Swing Range
Auto-Swing Range
Auto-Swing Range
Louver Angle Approx. 35oApprox. 40oApprox.45oApprox. 50oApprox. 55o
Recommended
Angle
Recommended
Angle
Angle Range
Auto
Swing
Step 1 234567-
: Auto swing operation is activated.
At this time, animated louver graphic on the LCD will appear to swing.

P5417057-rev.1 15
During heating operation the swing louver direction will automatically changed.
● Regardingto“Start-upofHeatingOperation”,“DuringDefrostOperation”and“ActivationofThermistor”,all
thelouveranglesarexedat35oautomatically even when this function is activated.
Approx. 35
o
● Whentheairoutlettemperaturerisesto86oF (30oC) or more, the temperature setting condition is back to
the former temperature setting condition.
At this time, the LCD setting condition is not changed to other displays. The present setting condition is
displayed on the LCD.
Clipped Ceiling Type
● Theoptional"GrilleforFrontDischarge"isequippedwiththelouversforairowdirectionadjustment.The
louvers can be adjusted by hand.
● Therecommendedlouverdirectionareasfollows.
Heating Operation: Upward
Cooling Operation: Downward
● Fordetailsofthelouverangleadjustment,refertothe"InstallationandMaintenanceManual"forthe
optional"GrilleforFrontDischarge".
Louver
Grille for Front Discharge
(Optional)

16 P5417057-rev.1
5.7 Automatic Heating/Cooling Operation
In case dual setpoint is selected in automatic heating/cooling
operation, during auto mode both cooling setpoint and heating
setpoint can be selected.
By default, temperature when the heating/cooling mode changes is
as follows.
Cooling mode changes to heating mode when the indoor
temperature is at the heating setpoint -2oF (-1oC).
Heating mode changes to cooling mode when the indoor
temperature is at the cooling setpoint +2oF (+1oC).
If the temperature for changing modes requires to be changed,
contact your distributor or contractor for details.
NOTE:
In case of Celsius Indication.
NOTE:
In case of Fahrenheit Indication.
5.8 Setback Operation
If the setback operation is enabled and the card key is removed,
the louver starts to open in approximately 5 seconds, the setpoint is
adjusted for setback, and the fan operates at “Low” speed.
During this time, “Setback” is displayed on the LCD.
By default,
Cooling: Setpoint +4oF (+2.5oC)
Heating: Setpoint -4oF (-2.5oC)
If the adjustment for setback operation must be changed, contact
your distributor or contractor for details.
An automatic heating/cooling operation and setback operation requires extra settings.
Contact your distributor or contractor for details.