Johnson Controls HIC1006B21S User manual

P5417057
Operation
Manual
INVERTER-DRIVEN
MULTI-SPLIT SYSTEM
HEAT PUMP
AIR CONDITIONERS
IMPORTANT:
READ AND UNDERSTAND
THIS MANUAL BEFORE
USING THIS HEAT PUMP
AIR CONDITIONER.
KEEP THIS MANUAL FOR
FUTURE REFERENCE.
Type Model
1-Way Cassette
(H,Y,C)IC1006B21S
(H,Y,C)IC1008B21S
(H,Y,C)IC1012B21S
(H,Y,C)IC1015B21S

P5417057-rev.1 i
Important Notice
●Johnson Controls Inc. pursues a policy of continuing improvement in design and performance in its
products. As such, Johnson Controls Inc. reserves the right to make changes at any time without prior
notice.
●Johnson Controls Inc. cannot anticipate every possible circumstance that might involve a potential
hazard.
●This heat pump air conditioning unit is designed for standard air conditioning applications only. Do not
use this unit for anything other than the purposes for which it was intended for.
●The installer and system specialist shall safeguard against leakage in accordance with local codes.
The following standards may be applicable, if local regulations are not available. International
Organization for Standardization: (ISO 5149 or European Standard, EN 378). No part of this manual
may be reproduced in any way without the expressed written consent of Johnson Controls Inc.
●This heat pump air conditioning unit is operated and serviced in the United States of America and
comes with a full complement of the appropriate Safety, Danger, and Caution, warnings.
●If you have questions, please contact your distributor or dealer.
●This manual provides common descriptions, basic and advanced information to maintain and service
this heat pump air conditioning unit which you operate as well for other models.
●This heat pump air conditioning unit has been designed for a specific temperature range. For optimum
performance and long life, operate this unit within the range limits according to the table below.
●This manual should be considered as a permanent part of the air conditioning equipment and should
remain with the air conditioning equipment.
Temperature
Maximum Minimum
Cooling
Operation
Indoor 89oF DB/73oF WB (32oC DB/23oC WB) 69oF DB/59oF WB (21oC DB/15oC WB)
Outdoor 118oF DB (48oC DB) * 14oF DB (-10oC DB) *
Heating
Operation
Indoor 80oF DB (27oC DB) 59oF DB ( 15oC DB)
Outdoor 59oF WB (15oC WB) * -4oF WB (-20oC WB) *
DB: Dry Bulb, WB: Wet Bulb
* The temperature may change depending on the outdoor unit

ii P5417057-rev.1
TABLE OF CONTENTS
1. Introduction .....................................................................................................................................................1
2. Safety Instructions ..........................................................................................................................................1
3. Before Operation.............................................................................................................................................5
3.1 Operating Range ....................................................................................................................................5
3.2 EfcientUseofIndoorUnit.....................................................................................................................5
3.3 EfcientUseofCoolingandHeating......................................................................................................6
4. Names of Parts and Indications for Safety Consideration ..............................................................................7
4.1 Indoor Unit..............................................................................................................................................7
4.2 Wired Controller (CIW01) .......................................................................................................................9
5. Operation Method .........................................................................................................................................10
5.1 Basic Operation....................................................................................................................................10
5.2 Cooling / Heating / Fan Operation........................................................................................................ 11
5.3 Temperature Setting .............................................................................................................................12
5.4 Fan Speed............................................................................................................................................13
5.5 Operation..............................................................................................................................................13
5.6 Louver Swing Direction ........................................................................................................................14
5.7 Automatic Heating/Cooling Operation ..................................................................................................16
5.8 Setback Operation................................................................................................................................16
6. Automatic Control .........................................................................................................................................17
7. Maintenance .................................................................................................................................................18
7.1 Maintenance.........................................................................................................................................18
7.1.1 Cleaning Air Filter .......................................................................................................................18
7.1.2 Removing, Cleaning and Attaching Air Inlet Grille ......................................................................20
7.2 Maintenance Prior to and After Use .....................................................................................................20
8. Troubleshooting ............................................................................................................................................21
8.1 This is Not Abnormal ............................................................................................................................21
8.2 Before Contact .....................................................................................................................................22
8.3 Contact Distributor................................................................................................................................23
8.4 Alarm Code ..........................................................................................................................................24

P5417057-rev.1 1
2. Safety Instructions
Signal Words
Indicates a hazardous situation that, if not avoided, could result in death or
serious injury.
Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
Indicates information considered important, but not hazard-related (for example,
messages relating to property damage).
General Precautions
To reduce the risk of serious injury or death, read these instructions thoroughly
and follow all warnings or cautions included in all manuals that accompanied the
product and are attached to the unit. Refer back to these safety instructions as
needed.
●This system should be installed by personnel certified by Johnson Controls, Inc. Personnel must be qualified
according to local, state and national building and safety codes and regulations. Incorrect installation could
cause leaks, electric shock, fire or explosion. In areas where Seismic Performance requirements are
specified, the appropriate measures should be taken during installation to guard against possible damage
or injury that might occur in an earthquake if the unit is not installed correctly, injuries may occur due to a
falling unit.
●Use appropriate Personal Protective Equipment (PPE), such as gloves and protective goggles and, where
appropriate, have a gas mask nearby. Also use electrical protection equipment and tools suited for electrical
operation purposes. Keep a wet cloth and a fire extinguisher nearby during brazing. Use care in handling,
rigging, and setting of bulky equipment.
●When transporting, be careful when picking up, moving and mounting these units. Although the unit may
be packed using plastic straps, do not use them for transporting the unit from one location to another. Do
not stand on or put any material on the unit. Get a partner to help, and bend with your knees when lifting
to reduce strain on your back. Sharp edges or thin aluminum fins on the air conditioner can cut fingers, so
wear protective gloves.
●Do not touch or adjust any safety devices inside the indoor or outdoor units.All safety features, disengagement,
and interlocks must be in place and functioning correctly before the equipment is put into operation. If these
devices are improperly adjusted or tampered with in any way, a serious accident can occur. Never bypass
or jump-out any safety device or switch.
● Fordetailsonwiringbetweentheindoorunitandtheoutdoorunit,refertotheinstallationandmaintenance
manual for the outdoor unit.
● Fordetailsontheoptionaldecorativepanel,refertotheinstallationandmaintenancemanualforthe
optional decorative panel.
● Fordetailsontheoptionalcontroller,refertotheinstallationandmaintenancemanualforthatoptional
controller module.
● Fordetailsoneachoptionalpart,refertotheinstallationandmaintenancemanualforeachoptionalpart.
● Forcentralcontroller,refertotheinstallationandmaintenancemanualforthecentralcontroller.
1. Introduction
Read this manual carefully before working with this product.
Keep this information with the product.
Forward this manual and the warranty to the next team of installers and then users.
Ask them to keep this manual with the air conditioning unit.
(Refrigerant Piping Work) (Electrical Wiring Work) (Ref. Charge Work) (Test Run) (User)

2 P5417057-rev.1
●Before servicing, turn-OFF current at the power source and use accepted lockout and tag out procedures at
all main switches.
●This unit is the pressurized system. Never loosen threaded joints while the system is under pressure and
never open pressurized system parts.
●Johnson Controls will not assume any liability for injuries or damage caused by not following steps outlined or
described in this manual. Unauthorized modifications to Johnson Controls products are prohibited as they…
◦May create hazards that could result in death, serious injury or equipment damage;
◦Will void product warranties;
◦May invalidate product regulatory certifications;
◦May violate OSHA standards;

P5417057-rev.1 3
Operation
● Donotinsertngersorobjectsintoairinlet/outlet.Injurycanresultfromrotatingfanbladesorenergized
electrical components.
● Donottouchthewiredcontrollerwithwethands.Itcanresultinfailureofthewiredcontrolleroran
electrical shock.
● Hairspray,insecticides,lacquers,andotherpressurizedsubstancesshouldnotbeusedwithin3.3ft(1m)
ofanyairconditioningunit.Itcanreactwithenergizedelectricalcomponentsandcausere.
● Donotinstalltheindoorunitanywheredischargeairowcanpassdirectlytowardnearbyheating
equipment (space heaters). It may interfere with the combustion process in these units.
● Aircirculationshouldbeoptimizedtoachievethebestdistributionpatternandnotsettleintoisolated
pockets that can make people uncomfortable.
● Whentheindoorunitisoperatingwithheatingequipment,ventilatearoomsufciently.Anyleaked
refrigerant gases that happen to come into contact with any heat source can become toxic on contact
which can cause suffocation in the immediate area.
● ShutdownatthemainpowersourceiftheGFCI(GroundFaultCircuitInterrupter)activatesfrequently.
Contact your distributor or contractor immediately. Failure to act accordingly can result in serious injury
and damage to the unit.
● CAUTION!Ifyousmellanythingburning,shutdowntheunitandturnOFFthepoweratthemainpower
source.Contacttheredepartmentandyourinstallerorelectricalcontractor.
● Makesurethatatestforleakageofrefrigerantgaseshasbeenperformed.Therefrigerantusedforthis
unit(HFCR410A),isanon-ammable,non-toxic,andodorlessgas.Howeverifrefrigerantshouldleak
andmakecontactwithsparks,re;toxicgaswillbegenerated.Also,becausetheuorocarbonisheavier
thanair,theoorsurfacewillbelledwithit,whichcancausesuffocation.
● Ifuorocarbongasshouldleak,turnOFFallheatingequipmentandventilatetheroomimmediately.Mop
downorvacuumoorareasofresidualtoxicparticulate.
● CAUTION!Donotoperateindoorunitswiththeelectricalboxandswitchpanelopenandexposed.
Incidental contact with energized components can prove fatal.

4 P5417057-rev.1
Repair / Relocation
Others
● TurnOFFallpoweratthemainpowersourcebeforeperformingmaintenancework.Failuretodosocan
result in damage to internal components with severe or fatal electrical shock.
● Insulateallelectricalcomponentsandconnectionsfromexposuretomoisture.Failuretodosocanresult
inanelectricalshort,re.
● Donottamperwithorattemptto"repair"electricalwiringorconnections.Callyourinstallerorelectrical
contractor. Serious or fatal injury can occur.
● Performallmaintenanceworkonarmandstableplatformtominimizetheriskofinjury.
● Donotattemptto"clean"indoorunitcomponentswithliquidorpowderedcleaningagentsduring
maintenance.Electricshock,sparks,ame,andseriousorfatalinjurycanoccur.
● Systempipingischargedwithrefrigerantandhighlypressurized.
● Holdtheairlterandtheairinletgrillesecurelywhenattachingorremovingit.Carelessnesscanresult
in accident or injury.
● Whentheairconditioneristoberepairedortransportedtoanewlocation,contactyourdistributoror
contractor.Iftherepairandtheinstallationarenotcompleted,itmaycauseanelectricshockorre.

P5417057-rev.1 5
3. Before Operation
3.1 Operating Range
This heat pump air conditioner has been designed for the following temperatures. Operate the heat pump air
conditioner within this range.
Apply power to the outdoor unit(s) at least 12 hours prior to operation of the system for preheating of
the compressor oil. Make sure that the outdoor unit is not covered with snow or ice. If it is covered
with snow or ice, remove it by using hot water approximately 122oF (50oC).
If the water temperature is higher than 122oF (50oC), it will cause damage to plastic parts.
● TurnOFFthemainswitchwhenthesystemisstoppedforalongperiodoftime.
If the main switch is not turned OFF, electricity is consumed because the oil heater is always energized
during compressor stoppage.
● Whenthesystemisstartedafterashutdownlongerthanapproximatelythreemonths,itisrecommended
that the system be checked by your service contractor.
NOTICE
Temperature
Maximum Minimum
Cooling
Operation
Indoor 89oF DB/73oF WB (32oC DB/23oC WB) 69oF DB/59oF WB (21oC DB/15oC WB)
Outdoor 118oF DB (48oC DB) * 14oF DB (-10oC DB) *
Heating
Operation
Indoor 80oF DB (27oC DB) 59oF DB ( 15oC DB)
Outdoor 59oF WB (15oC WB) * -4oF WB (-20oC WB) *
DB: Dry Bulb, WB: Wet Bulb
* The temperature may change depending on the outdoor unit.
3.2 EfcientUseofIndoorUnit
● Do not leave a window or a door open.
Theoperatingefciencywillbedecreased.
It may cause condensation of the indoor unit.
● Attach a curtain or a blind to a window.
Blockingdirectsunlightintoaroomwillincreaseefciency.
● Do not use heating equipment as much as possible during the cooling operation.
Coolingefciencywillbedecreased.Itmaycausecondensation.
● Use a circulator if warm air stays around the ceiling.
Comfort will be increased. Contact your distributor for details for using a circulator.
● Change the air ow direction downward if the ceiling surface gets dirty.
Itisrecommendedtochangetheairowdirectionbyapprox.35odownward.
● Turn OFF the main power source if the indoor unit is not used for a long period.
The unit will continue to draw power even if the indoor unit is unused.

6 P5417057-rev.1
3.3 EfcientUseofCoolingandHeating
(1)AirowDirection
The appropriate air outlet angle is approximately 60o.
Ifheatingisnotsufcient,changetheairowdirection.
The louver angle can be changed approximately 5o per
step by the wired controller.
(2)AirowVolume
Medium,"MED",airowvolumeshouldbeusedasrst
choice, then adjusted as needed.
(1)AirowDirection
The appropriate air outlet angle is approximately 35o.
Ifcoolingisnotsufcient,changetheairowdirection.
The louver angle can be changed approximately 5o per
step by the wired controller.
(2)AirowVolume
Medium,"MED",airowvolumeshouldbeusedasrst
choice, then adjusted as needed.
60°
Air Outlet Angle (Below Center)
Louver
Angle
35°
Air Outlet Angle (Above Center)
Louver
Angle
HEATINGCOOLING
NOTE
For Multi-Split Systems
When the number of the indoor units in operation or the operating mode is changed, the change in air outlet
temperature can cause the indoor temperature to change. In this case, adjust the settings as follows.
●DuringCoolingOperation:Lowerthetemperaturesetpointslightly.
●DuringHeatingOperation:Raisethetemperaturesetpointslightly.