Panasonic CS-E12HKEW User manual

F565854
Operating Instructions
Air Conditioner
ENGLISH
ENGLISH
2 ~ 9
2 ~ 9
Before operating the unit, read these
Before operating the unit, read these
operating instructions thoroughly and
operating instructions thoroughly and
keep them for future reference.
keep them for future reference.
FRANÇAIS
10 ~ 17
10 ~ 17
Avant d’utiliser l’appareil, lisez ce mode
d’emploi dans son intégralité et conservez-le
pour toute référence ultérieure.
ESPAÑOL
18 ~ 25
18 ~ 25
Antes de utilizar la unidad, sírvase leer
atentamente estas instrucciones de
funcionamiento y conservarlas como
futuro elemento de consulta.
DEUTSCH
26 ~ 33
26 ~ 33
Bevor Sie das Gerät in Betrieb nehmen,
lesen Sie bitte diese Bedienungsanleitung
aufmerksam durch und bewahren Sie sie
für die künftige Verwendung auf.
ITALIANO
34 ~ 41
34 ~ 41
Prima di utilizzare l’unità si prega di leggere
attentamente le istruzioni e di conservare
questo opuscolo per potervi fare riferimento
in futuro.
NEDERLANDS
42 ~ 49
42 ~ 49
Lees voor u het apparaat gebruikt deze
gebruiksinstructies grondig en bewaar ze
voor toekomstig gebruik.
PORTUGUÊS 50 ~ 57
Antes de ligar a unidade, leia
cuidadosamente este manual de
utilização e guarde-o para futura
referência.
E 58 ~ 65
     ,
    
     
.
 66 ~ 73
   ,
  
      
.
QUICK GUIDE / GUIDE RAPIDE
QUICK GUIDE / GUIDE RAPIDE
GUÍA RÁPIDA / KURZANLEITUNG
GUÍA RÁPIDA / KURZANLEITUNG
GUIDA RAPIDA / SNELLE GIDS
GUIDA RAPIDA / SNELLE GIDS
GUA RÁPIDO / YNTOMO OHO
GUA RÁPIDO / YNTOMO OHO
 
 
© 2007 Panasonic HA Air-Conditioning (M) Sdn. Bhd.
(11969-T). All rights reserved. Unauthorized copying
and distribution is a violation of law.
Indoor Unit
CS-E7HKEW CS-E9HKEW
CS-E12HKEW
Outdoor Unit
CU-E7HKE CU-E9HKE
CU-E12HKE CU-2E15GBE
CU-2E18CBPG CU-3E18EBE
CU-3E23CBPG CU-4E27CBPG

2
SAFETY PRECAUTIONSSAFETY PRECAUTIONS
Power Supply
• Do not share the same power outlet with
other equipment.
• Do not modify power cords.
• Do not use extension cords.
• Do not operate with wet hands.
• Use the specied supply cord.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualied persons in
order to avoid a hazard.
• This equipment must be earthed and
strongly recommended to be installed
with Earth Leakage Circuit Breaker
(ELCB) or Residual Current Device
(RCD). Otherwise, it may cause electrical
shock or re in case of malfunction.
• In case of emergency or abnormal
conditions (burnt smell, etc), turn off the
power supply, and consult your nearest
dealer.
Power Supply
• Switch off the power supply
before cleaning or servicing.
• Turn off the power supply if the
unit is not used for a long period
of time.
• This air conditioner is equipped
with a built-in surge protective
device. However, in order
to further protect your air
conditioner from being damaged
by abnormally strong lightning
activity, you may want to
disconnect it from the power
supply. Do not touch the air
conditioner during lightning, it
may cause electric shock.
Air inlet
Air inlet
Air
Air
outlet
outlet
Air outlet
Air inlet
Air
inlet
Remote Control
• Do not use rechargeable
(Ni-Cd) batteries.
• Do not allow infants and
small children to play
with the remote control
to prevent them from
accidentally swallowing the
batteries.
• Remove the batteries if the
unit is not going to be used
for a long period of time.
• New batteries of the same
type must be inserted
following the polarity stated
to prevent malfunction of
the remote control.
Outdoor Unit
• Do not sit, step or place anything
on the unit.
• Do not touch the sharp aluminium
 n .
• Ensure that the drainage pipe is
connected properly. Otherwise,
leakage may occur.
• After long periods of use, make
sure the installation rack is not
damaged.
Indoor Unit
• Do not install, remove and
reinstall the unit by yourself;
improper installation will
cause leakage, electric
shock or re. Please consult
an authorized dealer or
specialist for the installation
work.
• Do not insert your ngers or
other objects into the unit.
• Do not attempt to repair the
unit by yourself.
Indoor Unit
• Do not install the unit in a
potentially explosive atmosphere.
• Do not wash the unit with water,
benzene, thinner or scouring
powder.
• Do not use for other purposes
such as preservation of food.
• Do not use any combustible
equipment in front of the airow
outlet.
• Do not expose directly to cold air
for a long period.
• Ensure that the drainage pipe is
connected properly. Otherwise,
leakage may occur.
• Aerate the room regularly.
DEFINITION
The instructions to be followed are classied by the following symbols:
This symbol denotes an action
that is PROHIBITED.
These symbols denote actions
that are COMPULSORY.
To prevent personal injury, injury to others, or property damage, please observe the following.
Incorrect operation due to failure to follow instructions may cause harm or damage, the seriousness of which is classied as below:
Warning
This sign warns of death or serious injury.
Caution
This sign warns of
injury or damage
to property.
Outdoor Unit
• Do not insert your ngers or other objects
into the unit.

3
ENGLISH
REGULATORY INFORMATIONREGULATORY INFORMATION Thank you for purchasing
Air Conditioner
The appliance is not intended for use by young children or the inrm person without
supervision. Young children should be supervised to ensure that they do not play
with the appliance.
TABLE OF CONTENTS
TABLE OF CONTENTS
NOTE :
NOTE :
The illustrations in this manual are
for explanation purposes only and
may differ from the actual unit. It is
subjected to change without notice
for future improvement.
ENVIRONMENTAL REQUIREMENTS
Battery Disposal
The batteries must be recycled or disposed of properly.
END-OF-LIFE DISPOSAL
“Instructions for end-user” for air conditioners:
This air conditioner bears the above mark, indicating that electrical equipment should not be disposed of
alongside general household waste. European Community countries (*), should have a dedicated collection
system for these products. Do not try to dismantle the system yourself as this could have harmful effects on
your health and on the environment as a result of incorrect waste handling. This dismantling and disposal
of refrigerant, oil and other parts must be done by a qualied installer in accordance with relevant local and
national regulations. Air conditioners must be treated at a specialized treatment facility for re-use, recycling and
recovery and should not be disposed of in the municipal waste stream. Please contact your installer, dealer or
local authority for more information. Penalties may also be applicable for incorrect disposal of waste products,
in accordance with national legislation.
*subject to the national law of each member state
Information on Disposal in other countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your
installer, dealer or local authority and ask for the correct method of disposal.
• Do not switch ON the unit when waxing the oor. After waxing, aerate the room properly before operating the unit.
• Do not install the unit in oily and smoky areas.
SAFETY PRECAUTIONS
2
REGULATORY INFORMATION
3
OPERATION CONDITION
4
MULTI AIR CONDITIONER
FUNCTION
5
PRODUCT OVERVIEW &
OPERATIONS
6~7
CARE & CLEANING
8
TROUBLESHOOTING
9
QUICK GUIDE
BACK COVER

4
OPERATION CONDITIONOPERATION CONDITION
Use this air conditioner under the following temperature range
(CU-E7HKE, CU-E9HKE, CU-E12HKE)
Temperature (°C) Indoor Outdoor
*DBT *WBT *DBT *WBT
COOLING Maximum 32 23 43 26
Minimum 16 11 16 11
HEATING Maximum 30 - 24 18
Minimum 16 - -5 -6
NOTICE: • This model is not suitable for continuous operation in heat mode below -5°C (24 hours operation).
If you use this model under the above conditions, the outdoor unit might be frozen up and stop operation.
• When the outdoor temperature is out of the above temperature range, the heating capacity will drop signicantly
and outdoor unit might stop for protection control.
(CU-2E15GBE, CU-2E18CBPG, CU-3E18EBE, CU-3E23CBPG, CU-4E27CBPG)
Temperature (°C) Indoor Outdoor
*DBT *WBT *DBT *WBT
COOLING Maximum 32 23 43 26
Minimum 16 11 16 11
HEATING Maximum 30 - 24 18
Minimum 16 - -10 -11
* DBT: Dry bulb temperature
* WBT: Wet bulb temperature
OPERATION CONDITION
OPERATION CONDITION

5
ENGLISH
MULTI AIR CONDITIONER FUNCTIONMULTI AIR CONDITIONER FUNCTION
(CU-2E15GBE, CU-2E18CBPG, CU-3E18EBE, CU-3E23CBPG, CU-4E27CBPG)
DEFINITION
Multi air conditioner system has one outdoor unit connected to multiple indoor units.
Caution
and operations could be activated even when the air-conditioner is turned off. In this condition, once e-ion
indicator is ON, the unit will operate with AUTO fan speed and air swing.
However, operation could not be activated if other indoor unit is activating heating operation.
Living room
Living room
Outdoor unit
Outdoor unit
Room B
Room B
Room A
Room A
• It is possible to operate the indoor units individually or simultaneously.
• The operation mode priority is given to the rst unit that turned on.
• During operation, heating and cooling mode could not be activated at the same time for different indoor unit.
• The power indicator blinks to indicate the indoor unit is standing by for different operation mode.
INDOOR UNIT
INDOOR UNIT

6
PRODUCT OVERVIEW & OPERATIONSPRODUCT OVERVIEW & OPERATIONS
Front panel
Receiver
e-ion AIR PURIFYING SYSTEM
Do not touch during operation
e-ion lters Active e-ion Power
Module Active e-ion Generator
Maximum distances: 8m
Horizontal airow
direction louver
• Manually
adjustable.
Remote control
display
TO TURN ON OR OFF THE UNIT
• Please be aware of the OFF indication on the remote control
display to prevent the unit from starting/stopping improperly.
TO SET TEMPERATURE
• Selection range: 16°C ~ 30°C.
• Operating the unit within the recommended temperature could
induce energy saving.
HEAT mode : 20°C ~ 24°C.
COOL mode : 26°C ~ 28°C.
DRY mode : 1°C ~ 2°C lower than room temperature.
TO SELECT OPERATION MODE
AUTO mode - For your convenience
• During operation mode selection the power indicator blinks.
• Unit selects operation mode every 30 minutes according to
temperature setting, outdoor and room temperature.
(CU-E7HKE, CU-E9HKE, CU-E12HKE)
• Unit selects operation mode every 3 hours according to
temperature setting, outdoor and room temperature.
(CU-2E15GBE, CU-2E18CBPG, CU-3E18EBE,
CU-3E23CBPG, CU-4E27CBPG)
HEAT mode - To enjoy warm air
• Unit takes a while to warm up. The power indicator blinks
during this operation.
COOL mode - To enjoy cool air
DRY mode - To dehumidify the environment
• Unit operates at low fan speed to give a gentle cooling
operation.
Auto OFF/ON button
• Used when remote control is misplaced or
malfunction.
Action Mode
Press once. Auto
Press and hold until 1 beep is
heard, then release. Cooling
Press and hold until 1 beep is
heard, then release.
Press again until 2 beeps, then
release.
Heating
Press the button to turn off.
Vertical airow
direction louver
• Do not adjust by
hand.
INDICATOR
(Green) (Orange) (Orange) (Orange) (Blue)
(Blue)

7
ENGLISH
TO SET THE TIMER
TO SET THE TIMER
• To turn ON or OFF the unit at a preset time.
TIMER
Select ON or
OFF timer. Set the time. Conrm.
• To cancel ON or OFF timer, press or then
press .
• When ON Timer is set, the unit may start earlier (up
to 35 minutes) before the actual set time in order to
achieve the desired temperature on time.
• Timer operation is based on the clock set in the remote
control and repeats daily once set. For clock setting,
please refer to Remote Control Preparation at back
cover.
• If timer is cancelled manually or due to power failure,
you can restore the previous setting (once power is
resumed) by pressing .
OPTIONAL SETTINGS
OPTIONAL SETTINGS
Patrol starts automatically with the unit
switched on with .
Press and hold for 5 seconds, then release
to disable or restore this setting.
Press and hold for 5 seconds to dim or
restore the unit’s indicator brightness.
Press and hold for approximately 10
seconds to show temperature setting in °C
or °F.
Press and hold for approximately 5 seconds
to show 12-hour (am/pm) or 24-hour time
indication.
Press to restore the remote control’s default
setting.
, Not used in normal operations.
Set the temperature 1°C higher in cool mode or 2°C
lower in heat mode than the desired temperature to
achieve a 10% power saving.
Use curtains to screen off sunlight and outdoor heat to
reduce power consumption during cool mode.
TO SELECT FAN SPEED
(5 OPTIONS)
• For AUTO, the indoor fan speed is automatically
adjusted according to the operation mode.
TO ADJUST VERTICAL AIRFLOW
DIRECTION (5 OPTIONS)
• Keeps the room ventilated.
• If AUTO is set, the louvers swing up/down
automatically.
• In heat mode, the air blows horizontally for a while,
then starts to blow downwards.
TO ENJOY CLEAN &
FRESH AIR
• Generates negative ions to produce fresh air effect
and attract dust which will then be captured at the
positively charged e-ion lters.
TO MONITOR AIR
QUALITY
• Patrol sensor detects air quality.
• When the air quality is unsatisfactory, e-ion operation
will start automatically.
TO ENJOY QUIET
ENVIRONMENT
• This operation reduces airow noise.
TO ACHIEVE
TEMPERATURE QUICKLY
• , , and can be activated
in all modes and can be cancelled by pressing the
respective button again.
• and or and can not be
selected at the same time.
• and operations could be activated even
when the air-conditioner is turned off. In this condition,
once e-ion indicator is ON, the unit will operate with
AUTO fan speed and air swing. However,
operation could not be activated if other indoor unit is
activating heating operation.

8
CARE & CLEANINGCARE & CLEANING
WASHING INSTRUCTIONS
WASHING INSTRUCTIONS
• Do not use benzene, thinner or scouring powder.
• Use only soap ( pH7) or neutral household detergent.
• Do not use water hotter than 40°C.
HINTS
HINTS
• Clean the lter regularly for best performance and to
reduce power consumption.
• Please consult your nearest dealer for seasonal
inspection.
FOR SEASONAL INSPECTION AFTER EXTENDED
FOR SEASONAL INSPECTION AFTER EXTENDED
NON-USE
NON-USE
• Checking of remote control batteries.
• No obstruction at air inlet and air outlet vents.
• After 15 minutes of operation, it is normal to have the
following temperature difference between air inlet and air
outlet vents:
Cooling:  8°C Heating:  14°C
NON SERVICEABLE CRITERIAS
NON SERVICEABLE CRITERIAS
TURN OFF POWER SUPPLY then CALL Authorized
Distributor under the following conditions:
• Abnormal noise during operation.
• Water/foreign particles have entered the remote control.
• Water leaks from Indoor unit.
• Circuit breaker switches off frequently.
• Power cord becomes unnaturally warm.
• Switches or buttons are not functioning properly.
FOR EXTENDED NON-USE
FOR EXTENDED NON-USE
• Activate Heat mode for 2~3 hours to remove moisture left in
the internal parts thoroughly.
• Turn off the power supply.
• Remove the remote control batteries.
Clean with dry cotton bud.
• Active e-ion generator
cleaning is recommended
every 6 months.
Wipe the unit gently with a soft,
dry cloth.
INDOOR UNIT
INDOOR UNIT
ALUMINIUM FIN
ALUMINIUM FIN
• Clean the lters regularly.
• Wash/rinse the lters gently with water
to avoid damage to the lter surface.
• Dry the lters thoroughly under
the shade, away from re or direct
sunlight.
• Replace any damage lter.
e-ion FILTERS
e-ion FILTERS
ACTIVE e-ion GENERATOR
ACTIVE e-ion GENERATOR
ACTIVE e-ion POWER MODULE
ACTIVE e-ion POWER MODULE
FRONT PANEL
FRONT PANEL
Raise and pull to remove. Wash
gently and dry.
Remove
Remove
CAUTION
•Switch off the power supply before cleaning.
•Do not touch the aluminium n, sharp parts may cause injury.

9
ENGLISH
TROUBLESHOOTINGTROUBLESHOOTING
NOTE :
NOTE :
The unit stops and the timer indicator blinks.
The unit stops and the timer indicator blinks.
1Press for 5
seconds.
3Press for 5
seconds to
quit checking.
2Press until you hear
beep sound, then jot
down the error code.
• Turn the unit off and reveal the error code to your nearest dealer.
• The unit may be operable
(with 4 beeps) on a limited
basis, depending on the
error.
Symptom
Symptom
Check
Check
Heating/Cooling operation is not working
efciently. • Set the temperature correctly. • Close all doors and windows.
• Clean or replace the lters.
• Clear any obstruction at the air inlet and air outlet vents.
Noisy during operation. • Check if the unit has been installed at an incline.
• Close the front panel properly.
Remote control does not work.
(Display is dim or transmission signal is weak.) • Insert the batteries correctly. • Replace weak batteries.
The unit does not work. • Check if the circuit breaker is tripped.
• Check if timers have been set.
The unit does not receive the signal from the
remote control. • Make sure the receiver not obstructed. • Certain uorescent lights may interfere with signal transmitter. Please
consult your nearest dealer.
Patrol sensor or e-ion indicator on the indoor
unit is blinking. • Press or twice. If the patrol sensor or e-ion indicator still
blinking, please consult your nearest dealer.
Symptom
Symptom
Cause
Cause
Mist emerges from indoor unit. • Condensation effect due to cooling process.
Water owing sound during operation. • Refrigerant ow inside the unit.
The room has a peculiar odour. • This may due to damp smell emitted by the wall, carpet, furniture or
clothing.
Indoor fan stops occasionally during automatic
fan speed setting. • This helps to remove the surrounding odours.
Airow continues even after operation has
stopped. • Extraction of remaining heat from the indoor unit (maximum 30 seconds).
Operation is delayed a few minutes after
restart. • The delay is a protection to the unit’s compressor.
Outdoor unit emits water/steam. • Condensation or evaporation occurs on pipes.
Timer indicator is always on. • The timer setting repeats daily once set.
Power indicator blinks during operation and
the indoor fan is stopped. • The unit is in defrost mode, and the melted frost is drained from the outdoor unit.
Indoor fan stops occasionally during heating
operation. • To avoid unintended cooling effect.
Power indicator blinks before the unit is
switched on. • This is a preliminary step in preparation for the operation when the ON timer has been set.
Cracking sound during operation. • Changes of temperature cause the expansion/contraction of the unit.
The following symptoms do not indicate malfunction.
The following symptoms do not indicate malfunction.
Check the following before calling for servicing.
Check the following before calling for servicing.

12
3
456
Matsushita Electric Industrial Co., Ltd.
Web Site: http://www.panasonic.co.jp/global/
F565854 Printed in Malaysia OFTK0712-02
1
AUTO HEAT
DRY COOL
Select the desired mode.
Sélectionnez le mode de fonctionnement souhaité.
Seleccione el modo deseado.
Wählen Sie die gewünschte Betriebsart aus.
Selezionare la modalità desiderata.
Selecteer de gewenste stand.
Seleccione o modo de funcionamento pretendido.
     µ.
     .
2
Start/stop the operation.
Mettez l’appareil sous/hors tension.
Inicie/detenga el funcionamiento.
Schalten Sie das Gerät ein bzw. aus.
Avviare/arrestare l’apparecchio.
Start/stop het apparaat.
Ligue/Desligue a unidade.
/µ  .
/.
3
Select the desired temperature.
Sélectionnez la température souhaitée.
Seleccione la temperature deseada.
Stellen Sie die gewünschte Temperatur ein.
Selezionare la temperatura desiderata.
Stel de gewenste temperatuur in.
Programe a temperatura desejada.
  µ µ.
   .
QUICK GUIDE/GUIDE RAPIDE/GUÍA RÁPIDA/
KURZANLEITUNG/GUIDA RAPIDA/SNELLE
GIDS/GUIA RÁPIDO/ /

QUICK GUIDE/GUIDE RAPIDE/GUÍA RÁPIDA/
KURZANLEITUNG/GUIDA RAPIDA/SNELLE
GIDS/GUIA RÁPIDO/ /

Remote Control Preparation • Préparation De La Télécommande • Preparación Del Mando A Distancia •
Remote Control Preparation • Préparation De La Télécommande • Preparación Del Mando A Distancia •
Vorbereitung Der Fernbedienung • Telecomando: Operazioni Preliminari • De Afstandsbediening Gereedmaken
Vorbereitung Der Fernbedienung • Telecomando: Operazioni Preliminari • De Afstandsbediening Gereedmaken
• Preparação Do Controlo Remoto •  !"#$ • %'*%+0;<= > ?@[+><\@%<<%+%
• Preparação Do Controlo Remoto •  !"#$ • %'*%+0;<= > ?@[+><\@%<<%+%
]^_>0`=<@=
]^_>0`=<@= 1
Pull out • Retirez • Quite • Nach unten ziehen • Estrarre • Verwijderen • Retire •   • 
2
Insert AAA or R03 batteries (can be used ~ 1 year) •
Placez des piles AAA ou R03 (valables environ 1 an) •
Inserte pilas AAA o R03 (puede ser usado ~ 1 año) •
Batterien einlegen (AAA oder R03) (Betriebsdauer etwa ein Jahr) •
Inserire batterie AAA o R03 (può essere utilizzato per circa 1 anno) •
Plaats AAA- of R03-batterijen (kan ~ 1 jaar gebruikt worden) •
Introduza pilhas AAA ou R03 (pode ser utilizado ~ 1 ano) •
  AAA  R03 (   ~ 1 ) •
 AAA  R03  (      )
3
Close the cover • Fermez le couvercle • Cierre la tapa • Batteriefach schließen • Chiudere il coperchio • Sluit
het deksel • Feche a tampa •    •  
4
Press CLOCK • Appuyez sur CLOCK • Presione CLOCK • CLOCK drücken • Premere CLOCK • Druk op
CLOCK • Prima CLOCK •  CLOCK •  CLOCK
5
Set time • Réglez l’heure • Ajuste la hora • Uhrzeit einstellen • Impostare l’ora • Tijd instellen • Congurar a
hora • µ   •  
6
Conrm • Conrmez • Conrmar • Bestätigen • Confermare • Bevestig • Conrmar •  •

Pursuant to at the directive 2004/108/EC, article 9(2)
Panasonic Testing Centre
Panasonic Service Europe, a division of
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, F.R. Germany