Johnson Controls LE4000 User manual

LE4000/LE4000E
LTE Wireless Alarm Communicator
Installation Manual
V5.X
Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the
manufacturer. The entire manual should be carefully read.

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Table of Contents
Section 1: Introduction 5
1.1 Features 5
1.2 Technical specifications 5
Section 2: Identification of parts 7
Section 3: Installing the LE4000/LE4000E 8
Section 4: Connecting the LE4000/LE4000E 11
Section 5: Status LEDs 12
5.1 Operating modes 12
5.2 Normal mode 12
5.3 Service mode 13
Section 6: Operating principles 14
6.1 Simulated landline mode 14
6.2 Panel transmission monitoring (PTM) 14
6.3 Wireless communications sequence 14
6.4 Inputs 15
6.5 Outputs 15
6.5.1 Activating the outputs 15
6.6 Reporting codes 15
6.7 Swinger shutdown 16
6.8 Hardware default 16
6.9 Communicator reset/update 17
6.10 Low power radio shutdown 17
6.11 SMS command and control 17
6.11.1 Arming/disarming the security panel 18
6.11.2 Remote control of the PGM 18
6.12 Phone number call direction 19
Section 7: Troubleshooting guide 20
Section 8: LE4000/LE4000E wiring diagrams 24
LE4000/LE4000E Installation Manual

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Safety information
The equipment is fixed, wall-mounted and shall be installed in the position specified in these instructions. The
equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs and secured to a wall
before operation. Internal wiring must be routed in a manner that prevents:
- Excessive strain on wire and on terminal connections
- Loosening of terminal; connections
- Damage of conductor insulation
WARNING: Never install this equipment during a lightning storm!
Instruct the end-user to:
lNot attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks.
Any servicing shall be referred to trained service persons only.
lUse authorized accessories only with this equipment.
lDo not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture and explosion.
lDo not dispose of the waste battery as unsorted municipal waste. Consult your local regulations and /or laws regarding recyc-
ling with regard to this lead-acid battery. Doing so will help protect the environment. Some of the materials that are found
within the battery could become toxic if not disposed of properly and may affect the environment.
This equipment, LE4000/LE4000E, is fixed and shall be installed by skilled person only; skilled persons are per-
sons who have training or experience in the equipment technology, particularly the various energies and energy
magnitudes used in the equipment. Skilled persons are expected to use their training and experience to recognize
energy sources capable of causing pain or injury and to take action for protection from injury. Skilled persons are
persons who have training or experience in the equipment technology, particularly the various energies and
energy magnitudes used in the equipment. Skilled persons are expected to use their training and experience to
recognize energy sources capable of causing pain or injury and to take action for protection from injuries.
It shall be installed and used within an environment that provides the pollution degree max 2, over voltages cat-
egory II, in non-hazardous, indoor locations only. This manual shall be used with the Installation Manual of the
relevant alarm control panel. All instructions specified within that manual must be observed.
Approvals
For UL Residential Fire and Burglary installations, the LE4000/LE4000E is listed as a sole means of com-
munication or as a back up when used in conjunction with a POTS line (dialer). For UL Residential Fire install-
ations, the LE4000/LE4000E must be connected to a UL-listed power supply with a minimum of 24 hours
standby power or powered using the ADP 1310(W)-NAU and a 2200mAh battery.
For UL Commercial Burglary installations, the LE4000/LE4000E is listed as a sole means of communication
(supervision window of 200s required at monitoring station) or as a back-up when used in conjunction with a
POTS line (dialer).
The LE4000/LE4000E shall be powered from any compatible listed control unit or compatible listed power sup-
ply that complies with the ratings specified. The power supply shall be listed for burglary applications and
provide a minimum of 4 hours standby power capabilities. An example of a suitable listed compatible control
unit is the DSC Model PC1864 with an AUX output rated 11.1 - 12.6Vdc. An example of a suitable Listed
power supply is DSC Model PC5204 with an AUX output rated 11.6 - 12.6Vdc.
For ULC Commercial Burglary installations the LE4000/LE4000E is listed as a passive communication system
with communication line security level P1 when used as single communication path or P2 when used as a back
up in conjunction with a POTS line (dialer). The LE4000/LE4000E is also listed for Active line security levels
A1-A4 (90 seconds heartbeat enabled and supervision window of 180s required at monitoring station receiver
and encryption must be enabled). For ULC Commercial Burg installations, the LE4000/LE4000E must be con-
nected to a ULC-listed power supply with a minimum of 24 hours standby power or powered using the ADP
1310(W)-NAU and a 2200mAh battery. The LE4000/LE4000E can be used in commercial burglary applications
up to Security Level IV.
For ULC Residential Fire and Burglary installations the LE4000/LE4000E is listed as a sole means of com-
munication or as a back up when used in conjunction with a POTS line (dialer). For ULC Residential Fire

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installations, the LE4000/LE4000E must be connected to a ULC-listed power supply with a minimum of 24
hours standby power or powered using the ADP 1310(W)-NAU and a 2200mAh battery.
Notes for using private, corporate and high speed data networks: Network access and domain access policies
shall be set to restrict unauthorized network access, and “spoofing”or “denial of service”attacks. Select internet
service providers that have redundant servers/systems, back-up power, routers with firewalls enabled and methods
to identify and protect against “denial of service” attacks (i.e., “spoofing”).
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Section 1: Introduction
Section 1: Introduction
The LE4000/LE4000E is a cellular communicator that sends alarm system information to a Sur-Gard System I-IP,
II, III, IV or 5 receiver through an LTE or 3G wireless network. This cellular communicator can be used with
UL/ULC Listed compatible control units, as indicated in the manufacturer's installation instructions.
The performance of the LE4000/LE4000E depends greatly on cellular network coverage. Therefore, it should not
be mounted without first performing placement tests to determine the best location for reception (minimum of one
blue/green LED ON). Optional antenna kits – LTE-8ANT (8ft/2.4m), LTE-15ANT (15ft/4.6m), LTE-25ANT
(25ft/7.6m) and LTE-50ANT (50ft/15.2m) are available.
Note: The LE4000/LE4000E is designed to work with the Contact ID communication format as described in the SIA DC-05 stand-
ard, as well as the SIA communications format as described in the SIA DC-03 standard. Before completing the field installation of the
alarm monitoring system please ensure communication with the supervising central station is successful by sending several events and
getting confirmation that they have been received.
1.1 Features
lPenta-Band LTE; Dual-band UMTS (BII/V)
LTE Radio: Band 2, Band 4, Band 5, Band 12, Band 13, Band 66
lAdvanced carrier selection
lCellular signal indicator
lLTE /3G/ internet communication with Sur-Gard SG-System I-IP / II / III / IV / 5
lCompatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05 Standard and the SIA DC-
03 standard for 300 baud. Example of suitable compatible alarm panels:
DSC models HS2128, HS2064, HS2032, HS2016, PC1864, PC1832, PC1616, PC4020.
lPanel transmission monitoring for up to four phone numbers
lSimulates landline
lSwitches automatically to the 3G or LTE network in the event of a landline trouble (e.g., line down)
lDLS support for status, firmware updates and remote debug enable
lRemote firmware upgrade
lRemote diagnostics
lCase and wall tamper
lPanel format detection
l2 programmable inputs
l2 programmable outputs
1.2 Technical specifications
The input voltage to the LE4000/LE4000E can be drawn from the UL/ULC Listed control panel or provided by
an external UL/ULC listed power supply (with battery back-up) rated for the application (external power-limited
source)
Table 1-1 Technical specifications
Power supply rating
Input voltage class: Class 2, power limited
Compatible external power adapters (2-prong): DSC ADP1310(W)-NAU (US) / ADP1310(W)-NA (Canada)
NOTE: For UL/ULC listed installations, the input rating for the external power
adapter is 120VAC/60Hz/0.4A.
Input voltage/input current (nominal): 13.8VDC/700mA (when supplied by compatible external power adapter)
9-14VDC/500mA (use listed, compatible control panel or power supply)
Average current: 40mA*
Peak current (no battery): 180mA*

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Peak current (with battery): 350mA*
* Plus any curent draw from LE4000/LE4000E + ve terminal
Battery: NiMH, rated 7.2V, 2.2Ah
Battery charging voltage (maximum): 9.1VDC
Battery charging current: 160mA
Battery standby time: 24 hours
NOTE: Battery must be replaced every 3-5 years.
LE4000 Cellular
3G Bands B2, B5
LTE Bands B2, B4, B5, B12, B13 (seeTable 1-2 : Band frequencies)
Antenna gain 2.0 dBi
LE4000E Cellular
LTE Bands B2, B4/B66, B12 (see Table 1-2 : Band frequencies)
Antenna gain refer to table on page 27
Environmental specifications
Operating temperature: 0°C-49°C (32°F-120°F)
Humidity: 93% RH maximum (non-condensing)
Mechanical specifications
Dimensions (mm): 125mm (W) x 220mm (H) x 31mm (D)
Dimensions (inches): 4.9” x 8.7” x 1.2”
Weight (without battery): 400g / 1.2oz
Simulated Telco loop specifications
On-hook voltage: 12VDC
Off-hook current: 24mA
Loop current: 25mA
Loop resistance: 600 Ohms
Table 1-2 Band frequencies
Band Transmit band (Tx) Receive band (Rx)
LTE B2 1850 – 1910 MHz 1930 – 1990 MHz
LTE B4 1710 – 1755 MHz 2110 – 2155 MHz
LTE B5 824 – 849 MHz 869 – 894 MHz
LTE B12 698 – 716 MHz 728 – 746 MHz
LTE B13 777 – 787 MHz 746 – 756 MHz
LTE B66 1710 – 1780 MHz 2210 – 2200 MHz
UMTS B2 1850 – 1910 MHz 1930 – 1990 MHz
UMTS B5 824 – 840 MHz 869 – 894 MHz
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Section 2: Identification of parts
Section 2: Identification of parts
2
5
36
14
13
10
8
2
9
11
12
15
14
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1 Plastic casing
2 Anchor screw holes (3mm)
3 SIM card holder
4 LTE radio module
5 LTE external antenna*
6 Antenna mounting hardware
7 Wall tamper switch
8 Cover tamper switch
9 Status LEDs (see "Status LEDs" on page 12)
10 PC-Link connector
11 Battery connector
12 Terminal blocks
13 Cable entry
14 7.2V - 2.2Ah battery (optional)
15 Cable run knockout
* Use only DSC provided antenna.

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Section 3: Installing the LE4000/LE4000E
C24 communications enrollment
The LE4000/LE4000E requires enrollment with C24 Communications to operate. For more information, please
visit www.connect24.com, contact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-955-
5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master Reseller.
Note: Enrollment with C24 Communications should be performed before turning on the LE4000/LE4000E unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
Step 1 - Initializing the LE4000/LE4000E with C24 communications
The LE4000/LE4000E can be initialized with C24 Communications by:
web - www.connect24.com
mobile - m.connect24.com
To complete enrollment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are
required.
Note: The SIM activation process with the cellular carrier typically takes between five and ten minutes to complete.
Step 2 - Determining the best signal location
1. Remove the front cover by inserting a screwdriver into each of the slots at the bottom of the enclosure and pushing down.
2. Apply power (DC and/or battery). The LE4000/LE4000E is now in Placement Test mode.
Step 2a – SIM card is activated
The red LED will be on solid, the blue LED will be off and the signal strength LEDs will display the average sig-
nal strength. In this state, the LE4000/LE4000E is registered to the cellular network.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON OFF - -
If the signal strength is too low (bottom signal LED off or flashing), the LE4000/LE4000E will move to Step 3
and scan for carriers with sufficient signal strength and attach to the carrier. If the LE4000/LE4000E is connected
to a carrier with sufficient signal strength (minimum of bottom signal strength LED on solid), it will move to Step
4.
Step 2b – SIM card is not activated
The red LED will flash, the blue LED will be off and the signal strength LEDs will display the average signal
strength.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
FLASHING OFF - -
In this state, the LE4000/LE4000E is unable to register to the cellular network because it is inactive. The signal
strength indicated is from any nearby cell tower (including cellular towers belonging to non-roaming partners)
and does not necessarily reflect the signal strength of the intended network. The LE4000/LE4000E will remain in
this state until the SIM is activated. Once the SIM is activated, the LE4000/LE4000E will move to Step 2a.
Step 3 – Carrier scanning due to insufficient signal strength
The LE4000/LE4000E will scan the surrounding cellular network and connect to the carrier to provide a signal
strength of at least 7 CSQ. When this action is being performed, all four LEDs will activate to show a scanning
sequence. The LEDs will cycle from top to bottom and then bottom to top. This cycle will continue until the
LE4000/LE4000E is connected to a carrier with a signal strength above 7 CSQ (minimum of bottom signal
strength LED on solid). This process can take several minutes.
The carrier scanning sequence repeats until complete.
LE4000/LE4000E Installation Manual

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Section 3: Installing the LE4000/LE4000E
Red Blue Blue/Green (Top) Blue/Green (Bottom)
FLASH ON OFF OFF OFF
OFF FLASH ON OFF OFF
OFF OFF FLASH ON OFF
OFF OFF OFF FLASH ON
OFF OFF FLASH ON OFF
OFF FLASH ON OFF OFF
FLASH ON OFF OFF OFF
Once this is completed, the LE4000/LE4000E will move to Step 4.
Step 4 - Acquire C24 communications programming
The red LED will be on solid and the blue LED will flash. The flashing of the blue LED indicates that the
LE4000/LE4000E has requested programming from C24 Communications and is waiting for a response.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON FLASHING - -
Once remote programming is completed, the blue LED will switch to solid and the LE4000/LE4000E will move
to Step 5.
Step 5 – Receiver initialization
The red LED and the blue LED are both solid and the signal strength LEDs are off.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON OFF OFF
When the LE4000/LE4000E sends a request to communicate with the central station, the top signal strength LED
will begin flashing.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON FLASHING OFF
When the central station communicates back with the LE4000/LE4000E, the top signal strength LED will turn
on solid.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON ON OFF
When the LE4000/LE4000E sends a request to communicate with the next central station, the bottom signal
strength LED will begin flashing.
Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON ON FLASHING
When a signal is reveived back from the central station, The bottom signal strength LED turns on solid.

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Red Blue Blue/Green (Top) Blue/Green (Bottom)
ON ON ON ON
If at least one of the central stations did not respond back to the communicator, the signal strength LED cor-
responding to that central station will turn off. Once the initialization sequence is complete, the
LE4000/LE4000E will move on to steady state operation.
Step 6 - Mounting the LE4000/LE4000E
Note: If using an LE4000/LE4000E trim plate, snap the LE4000/LE4000E back plate onto the trim plate before mounting to the wall.
For flush mounting or using with an extension antenna, remove the provided breakaway from the trim plate prior to mounting.
1. Using the mounting holes on the LE4000/LE4000E backplate, mark the four screw locations. Drill the anchor screw holes.
NOTE: Check for cable conduits and water pipes before drilling.
2. Inspect the mounting surface. Ensure that the surface is flat and will hold the wall tamper closed when mounted. Using anchor
screws (not provided), mount the cabinet to the wall.
3. Run the cables through the cable entry [13] or through the cabinet cable run knockout [15].
4. Complete the connections on the terminal blocks [12].
5. Reattach the front cover [1] securely to the cabinet.
Note: Refer to the wiring diagram at the end of this manual.
LE4000/LE4000E Installation Manual