joule HEATBANK Specification sheet

1
installaton guide
www.jouleuk.co.uk
HEATBANK
operating and installation manual

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Please read the installation instructions before installing the appliance!
Please read the operating instructions before commissioning the appliance!
Please observe the safety instructions in the operating instructions!
The installation location must meet the requirements for sucient ventilation!
Installation must only be carried out by an authorized contractor!

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installaton guide
www.jouleuk.co.uk
COMMISSIONING CHECKLIST AND WARRANTY CARD
Product
Product type ............................................................
Serial Number ............................................................
Purchase date ............................................................
Owner
Name ............................................................
Address ............................................................
Phone ...................... E-mail .............................
Manual mode
Combi
32
ENG Installation and user manual
7. COMMISSIONING CHECKLIST AND WARRANTY CARD
Product
Product type
Serial Number
Purchase date
Owner
Name
Adress
Phone
Email
Manual mode Combi Temperature set
HP Number of showers
Electric Time per shower
Full mode
Automatic mode P1
P2
P3
P2 denition (indicate programmed periods) P3 denition (indicate programmed periods)
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Temperature set ..............
HP
32
ENG Installation and user manual
7. COMMISSIONING CHECKLIST AND WARRANTY CARD
Product
Product type
Serial Number
Purchase date
Owner
Name
Adress
Phone
Email
Manual mode Combi Temperature set
HP Number of showers
Electric Time per shower
Full mode
Automatic mode P1
P2
P3
P2 denition (indicate programmed periods) P3 denition (indicate programmed periods)
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Electric
32
ENG Installation and user manual
7. COMMISSIONING CHECKLIST AND WARRANTY CARD
Product
Product type
Serial Number
Purchase date
Owner
Name
Adress
Phone
Email
Manual mode Combi Temperature set
HP Number of showers
Electric Time per shower
Full mode
Automatic mode P1
P2
P3
P2 denition (indicate programmed periods) P3 denition (indicate programmed periods)
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Full Mode
Automatic mode
P1
P2
P3
 P2denition(indicateprogrammedperiods) P3denition(indicateprogrammedperiods)
32
ENG Installation and user manual
7. COMMISSIONING CHECKLIST AND WARRANTY CARD
Product
Product type
Serial Number
Purchase date
Owner
Name
Adress
Phone
Email
Manual mode Combi Temperature set
HP Number of showers
Electric Time per shower
Full mode
Automatic mode P1
P2
P3
P2 denition (indicate programmed periods) P3 denition (indicate programmed periods)
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
32
ENG Installation and user manual
7. COMMISSIONING CHECKLIST AND WARRANTY CARD
Product
Product type
Serial Number
Purchase date
Owner
Name
Adress
Phone
Email
Manual mode Combi Temperature set
HP Number of showers
Electric Time per shower
Full mode
Automatic mode P1
P2
P3
P2 denition (indicate programmed periods) P3 denition (indicate programmed periods)
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5

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Installation
Condensation hose Fitted
Safety valve / group Fitted
Thermostatic mixing valve Fitted Not required
Airxexpansionvessel Fitted . . . . . . . . . . . . . . . . .
Hot water checked in all outlets Yes Temperature
The water systems complies with Yes
appropriate building requirements
The product is installed and commissioned Yes
according to instruction
The operation of the water heater have been Yes
demonstrated to, and is understood by the customer
Placement Attic
Scullery
Garage
Other .............................
Installer
Company ............................................................
Name ............................................................
Address ............................................................
Phone ............................................................
E-mail ............................................................
Date ............................................................
Signature ............................................................
Stamp

5
installaton guide
www.jouleuk.co.uk
Table of Contents
6 1. Application
1.1 General
7 1.2 Technical Specications
8 1.3 Appliance layout
9 1.4 Wiring diagram
10 1.5 Storage and transport
1.6 Scope of supply
11 1.7 Operating principle of the ventillation
Heat Pump water heater
12 1.8 Operating principle of the ventilation
heat pump water heater
13 1.9 Conguration
14 2. Safety
15 2.1 Safety, coltrol and protection devices
2.1.1 High pressure switch
2.1.2 High limit safety cut-out
2.1.3 Temperature sensor for air inlet
2.1.4 Pressure relief valve
2.1.5 Pressure reducing valve
16 3. Installation
3.1 Safety, coltrol and protection devices
17 3.2 Connecting the codensate hose
3.3 Connecting the ducts
18 3.4 Filling the cylinder
3.4.1 Water quality
19 4. Use
4.1 Flowchart menu
20 4.2 Operation
4.3 Operation modes
4.4 Setting the domestic hot water
temperature
21 4.5 Main menu
4.6 “PROG” Submenu - Operating modes
4.6.1 “MANUAL” Operating mode
22 4.6.2 “P1”, “P2” and “P3” Operating modes
4.6.3 “FULL” Operating mode
4.6.4 “OFF” Operating mode
4.7 “MODE” Submenu - Heating mode
23 4.7.1 Electrocal heating mode
4.7.2 “HEAT PUMP’ Operating mode
4.7.3 “COMBI” Operating mode
4.8 “SET” Submenu - Settings
24 4.8.1 DATE - Setting the temperature unit, date,
time and day of the week
4.8.2 PROG - Programming of the operating
times
26 4.8.3 “LEG” - Automatic thermal disinfection
27 4.8.4 “FAN” - Fanspeed
4.8.5 “DUCT” - Use of ducts
4.8.6 “PURG” - Drain
4.8.7 “FSET” - Default settings
28 4.8.8 “INFO” Submenu - Information
4.9 Fault diagnosis
4.10 Default settings
29 4.11 Faults display
4.11.1 Display
30 5. Maintenance (yearly check)
5.1 General inspections
5.2 Cleaning
5.3 Condensate pipe
5.4 Refrigerant circuit
5.5 High limit safety cut-out
31 5.6 Draining the cylinder
5.7 “SERVICE” Menu
32 6. Dismantling, recycling and
environmental protection

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1. APPLICATION
1.1 GENERAL
TheappliancemayonlybeusedforDHW(DomesticHotWater)
heating. Using the boiler for any other purpose will be considered
incorrect use. Joule accepts no liability for any damage resulting from
such use.
The appliance is not suitable for commercial or industrial applications.
It is approved for household use only
The FLVHW 260 is a heat pump for DHW heating with the following
specications:
• (H)CFC-freepolyurethane hardfoamisolated(70mm)vesselof
stainlesssteel(1.4521);
• IndirectheatingofDHW;
• RefrigerantR134a;
• TemperatureDHWadjustablebetween30°Cto70°C;
• Automatically switch-o heat pump at air temperature between
-10°Cto35°C;
• Easyserviceable;
• No Fluor gases certication needed for changing the complete
heat pump assembly

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select your system
1.2 TECHNICAL SPECIFICATIONS
Heating output – in accordance with EN255-3, air tempera-
ture20°C,heatingwaterfrom15°Cto45°C.
Unit 210L 260L 300L
Output kW 1,7* 1,7* 1,7*
Totalheatingoutput(includingelectricboosterheater) kW 3,7* 3,7* 3,7*
COP - 4,3* 4,3* 4,3*
Standby energy consumption kW/day 0,74* 0,74* 0,74*
Heating output – in accordance with 16147, XL cycle, air
temperature15°C,heatingwaterfrom10°Cto54°C.
COP - 3,2* 3,2* 3,2*
Heatingtime(HPonly) - 6h20m* 8h48m* 9h50m*
Standby energy consumption kW/day 1,08* 1,08* 1,08*
Heating output – in accordance with 16147, XL cycle, air
temperature7°C,heatingwaterfrom10°Cto54°C.
COP - 2,79* 2,79* 2,79*
Heatingtime(HPonly) - 8h26m* 10h38m* 12h41m*
Standby energy consumption kW/day 0,97* 0,97* 0,97*
Generalspecications
Description Air/water HP for
DHW use
Air/water HP for
DHW use
Air/water HP for
DHW use
Motor type Fan - DC DC DC
Adjustmentrangesp1/sp2(withoutpipework) m3/h 380/490 380/490 380/490
Control ventilator Adjustableby
HMI(2speed)
IP-class - 21 21 21
Refrigerant/mass - / gram R134a / 400 R134a / 400 R134a / 400
Operating temperature °C -10 ... +35 -10 ... +35 -10 ... +35
Maximum pressure compressor bar 27 27 27
Reservoir capacity liter 200 250 290
Maximum pressure vessel bar 10 10 10
Soundlevel(distance1meter-380m3/h) dB(A) 50* 50* 50*
Power supply V/Hz 230 / 50 230 / 50 230 / 50
Max. power consumption Watt 2600 2600 2600
Nominalcurrent(HP-only/HP+immersionheater) A 1.6 / 11.3 1.6 / 11.3 1.6 / 11.3
Start-up current A 13.5 max. 13.5 max. 13.5 max.
Fuse rating A 16 16 16
Electrical immersion heater kW 2 2 2
Plug type - Type E Type E Type E
Labels and markings - CE / LCIE* /
WEEE / NF* /
RoHS / REACH
/ ACS
CE / LCIE* /
WEEE / NF* /
RoHS / REACH
/ ACS
CE / LCIE* /
WEEE / NF* /
RoHS / REACH
/ ACS
* AllthesevaluescanonlybereleasedordenedafterthemeasurementsdonebyLCIE.

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1.3 APPLIANCE LAYOUT
6
ENG Installationandusermanual
1.3 APPLIANCE LAYOUT
1
2
6 7 8
12
11
1
17
15
10
16
9
13 14
2
5
4
3
[1] Water inlet – G3/4”
[2] Water outlet – G3/4”
[3] Thermal insulation
[4] Water inlet to condenser
[5] Water outlet from condenser
[6] Fan
[7] Evaporator
[8] Condenser (gas/water heat exchanger)
[9] Compressor
[10] Sensor pocket for DHW temperature sensor
[11] Electrical backup immersion heater
[12] Adjustable feet (3x)
[13] Air outlet aperture
[14] Air inlet aperture
[15] Condensate outlet
[16] Circulation pump
[17] Front protective covering
1. Water inlet – G3/4”
2. Water outlet – G3/4”
3. Thermal insulation
4. Water inlet to condenser
5. Water outlet from condenser
6. Fan
7. Evaporator
8. Condenser(gas/waterheatexchanger)
9. Compressor
10. Sensor pocket for DHW temperature sensor
11. Electrical backup immersion heater
12. Adjustablefeet(3x)
13. Air outlet aperture
14. Air inlet aperture
15. Condensate outlet
16. Circulation pump
17. Front protective covering

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installaton guide
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1.4 WIRING DIAGRAM
7
ENG
1.4 WIRING DIAGRAM
[1] NTC temperature sensor for air inlet
Thisballonandcomponentisaddedinthispicture,notinEPS
[2] NTC temperature sensor
[3] NTC temperature sensor in water inlet
[4] Power cable
[5] High Pressure Switch
[6] Electrical capacitor for compressor
[7] Compressor
[8] High limit safety cut-out for compressor
[9] Circulation pump
[10] Fan
[11] Immersion heater
[12] High-limit safety cut-out for immersion heater
[13] Electronics box
[14] NTC temperature sensor (evaporator plates)
[15] Electrical capacitor for fan start
[16] Electrical capacitor for fan speed
[17] Defrost valve
1. NTC temperature sensor for air inlet
This ballon and component is added in this picture, not in EPS
2. NTC temperature sensor
3. NTC temperature sensor in water inlet
4. Power cable
5. High Pressure Switch
6. Electrical capacitor for compressor
7. Compressor
8. High limit safety cut-out for compressor
9. Circulation pump
10. Fan
11. Immersion heater
12. High-limit safety cut-out for immersion heater
13. Electronics box
14. NTCtemperaturesensor(evaporatorplates)
15. Electrical capacitor for fan start
16. Electrical capacitor for fan speed
17. Defrost valve

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1
1.5 STORAGE AND TRANSPORT
WARNING Transport damage!
• Takecarewhenhandlingtheappliance.
• Toavoiddroppinganddamagingtheappliance,donotpivotit.
NOTICE Transport damage!
• Toavoidtransportdamage,donotremovetheprotectivepackag-
ing. Wait until the appliance is at the installation location to remove
the protective packaging.
• Transportandsetdowntheappliancecarefully.Jerkymovements
can damage the components, the vessel and their connections or
the external casing.
• Usesuitablemeansoftransporttobringtheappliancetothein-
stallationlocation(specialcar,pallettruck,etc).
General information
The appliance is delivered on a single pallet and is protected against
transport damage by special packaging. The appliance must be stored
and transported vertically in its original packaging1and the cylinder
mustbeempty.Ambienttemperaturesof-20°Cto+60°Carepermis-
sible for storage and transport.
Thisdeviceisnotintendedforusebypersons(includingchildren)with
physical, sensory or mental disability, of by persons with lack experi-
ence or knowledge, unless they have received from a person in charge
of their safety adequate supervision or preliminary instructions on how
to use the device. Dare must be taken at all times to keep children from
playing with the device.
1.6 SCOPE OF SUPPLY
1Joule HeatBank
2Set of documents
3Condensate drain and hose pillar
1Horizontal transportation is permitted over short distances, provided that the conditions de-
scribedabovearefullled.
8
ENG Installationandusermanual
1.5 STORAGE AND TRANSPORT
WARNING:Transportdamage!
• Take care when handling the appliance.
• Toavoiddroppinganddamagingtheappliance,donotpivotit.
NOTICE:Transportdamage!
• Toavoidtransportdamage,donotremovetheprotectivepackaging.Wait
until the appliance is at the installation location to remove the protective
packaging.
• Transport and set down the appliance carefully. Jerky movements can
damagethecomponents,thevesselandtheirconnectionsortheexternal
casing.
• Use suitable means of transport to bring the appliance to theinstallation
location(specialcar,pallettruck,etc).
General information
The appliance is delivered on a single pallet and is protected against transport
damage by special packaging. The appliance must be stored and transported
vertically in its original packaging1and the cylinder must be empty. Ambient
temperatures of -20 °C to +60 °C are permissible for storage and transport.
This device is not intended for use by persons (including children) with
physical,sensoryormentaldisability,ofbypersonswithlackexperienceorknowledge,unlesstheyhavereceived
from a person in charge of their safety adequate supervision or preliminary instructions on how to use the device.
Dare must be taken at all times to keep children from playing with the device.
1.6 SCOPE OF SUPPLY
1-Flamco VHW 260
2-Set of documents
3-Condensate drain and hose pillar
1 Horizontaltransportationispermittedovershortdistances,providedthattheconditionsdescribedabovearefulfilled.
Flamco VHW 260
Sanitary heat pump
-10 °C to 35° C
Flamco VHW 260
Contents(adaptinownlanguage)
ENG Installation and user manual 3
2
3
1
Data plate
The data plate is located on the rear side of the appliance.
8
ENG Installationandusermanual
1.5 STORAGE AND TRANSPORT
WARNING:Transportdamage!
• Take care when handling the appliance.
• Toavoiddroppinganddamagingtheappliance,donotpivotit.
NOTICE:Transportdamage!
• Toavoidtransportdamage,donotremovetheprotectivepackaging.Wait
until the appliance is at the installation location to remove the protective
packaging.
• Transport and set down the appliance carefully. Jerky movements can
damagethecomponents,thevesselandtheirconnectionsortheexternal
casing.
• Use suitable means of transport to bring the appliance to theinstallation
location(specialcar,pallettruck,etc).
General information
The appliance is delivered on a single pallet and is protected against transport
damage by special packaging. The appliance must be stored and transported
vertically in its original packaging1and the cylinder must be empty. Ambient
temperatures of -20 °C to +60 °C are permissible for storage and transport.
This device is not intended for use by persons (including children) with
physical,sensoryormentaldisability,ofbypersonswithlackexperienceorknowledge,unlesstheyhavereceived
from a person in charge of their safety adequate supervision or preliminary instructions on how to use the device.
Dare must be taken at all times to keep children from playing with the device.
1.6 SCOPE OF SUPPLY
1-Flamco VHW 260
2-Set of documents
3-Condensate drain and hose pillar
1 Horizontaltransportationispermittedovershortdistances,providedthattheconditionsdescribedabovearefulfilled.
Flamco VHW 260
Sanitary heat pump
-10 °C to 35° C
Flamco VHW 260
Contents(adaptinownlanguage)
ENG Installation and user manual 3
2
3
1
21 3

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1.6.1 ACCESSORIES
This table need to be determined.
Description Article number
Safety valve 12450
1.7 Dimensions
9
ENG
Data plate
The data plate is located on the rear side of the appliance.
1.6.1 ACCESSORIES
This table need to be determined.
Description Article number
Safety valve 12450
…. ….
…. ….
…. ….
Dimensions

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1.8 OPERATING PRINCIPLE OF THE VENTILATION
HEAT PUMP WATER HEATER
The Ventilation Heat Pump Water heater consists of an expansion
valve(1),anairheatexchanger(2),acompressor(3)andawaterheat
exchanger(4).
Arefrigerantcirculatesintheclosedsystem(5).Intheexpansionvalve,
the pressure and temperature of the refrigerant are lowered, which
becomes vaporous. It extracts heat from the air (6) via the air heat
exchanger. The vapour is then compressed
by the compressor. This increases the pressure and the temperature
(7).Theheatistransferredtothewaterviathewaterheatexchanger
(8).Andthecyclebeginsanew.Itisthereforepossibletoheatwater
with a low temperature of 10 °C to domestic hot water with a tem-
peratureof60°C.Thismakesitpossibletocreatefourpartsofenergy
(heat)fromjustonepartofenergy(electricity).
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ENG Installationandusermanual
1.7 OPERATING PRINCIPLE OF THE VENTILATION HEAT PUMP WATER HEATER
The Ventilation Heat Pump Water heater consists
ofanexpansionvalve(1),anairheatexchanger(2),
a compressor (3) and a water heat exchanger (4).
A refrigerant circulates in the closed system (5). In
theexpansionvalve,thepressureandtemperature
oftherefrigerantarelowered,whichbecomes
vaporous. It extracts heat from the air (6) via the air
heat exchanger. The vapour is then compressed
by the compressor. This increases the pressure
and the temperature (7). The heat is transferred to
the water via the water heat exchanger (8). And the
cycle begins anew. It is therefore possible to heat
water with a low temperature of 10 ºC to domestic
hot water with a temperature of 60 ºC. This makes
it possible to create four parts of energy (heat) from
just one part of energy (electricity).
Congurationswhich
are not allowed
Consequences
Connection to the attic
or loft space.
When the insulation between the house and
the attic is not sucient, through this con-
nection the loss of heat may increase. There
is also the possibility that a growing of mois-
ture will happen at the ceiling of the rooms
which are directly below the attic. There is
achancethatobjectswillfallordustwillbe
drawn in by the VHW. This may reduce the
lifetime for the VHW.
The supply of air from
a heated room by the
VHW.
The air which is drawn by the VHW is al-
ready warmed by another heating source
in the system. In this situation the great-
estbenetoftheVHW(thetransmittingof
‘free’energyintoheat)isnotused.
Connection to the me-
chanical ventilation.
he volume of air required by the VHW isn’t
suitable(380/490m/h)forthevolumeof
air in a mechanical ventilation (which is
100m/u).Furthermorethevaporofgrease
and dust in the ducts of the mechanical
ventilation can circulate through and that
may cause a shorter lifetime for the VHW.
Making of a housing
around the air outside or
a repulsion of fresh air
inside.
Thiswillcauseabiglossinthecoecient
of performance and a strong cooling in the
room.
Connection to a ground
heat exchanger.
•Frictionlosses.
• Problems with the symmetrisation of
the two fans inside the ground heat ex-
changer.
• The evaporator will likely become
clogged.
Not allowed
• Makeaventilationconnectionwithadryer.
• Installindustyroom.
• Takeairinwhichcontainssolventsand/orexplosivesubstances.
• ConnecttheVHWtoanextractorfanwichdrainsoilyandcontami-
nated air.
• InstalltheVHWinaroomwherethereisachangeoffrost.
• InstalltheVHWontopoftheboiler.
• Install in an atmosphere which is chlorinated (e.g. a swimming
pool)oruorinated.•Installnearbyseaareasorchemicalplant
• Dustyairintake.

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1.9 Conguration
Installation 1
• Placing without ducts in an unheated room (volume > 20m3)
• SetductsOFF(seeparagraph4.8.5)
• Selectfanspeed1(seeparagraph4.8.4)
Examplesofunheatedrooms:
• Garage:usetheengineheatfromaparkedcarorfromhousehold
appliciances(e.g.awashingmachine).
• Washroom: dehumidifying the room and use the energy of the
washing machine and dryer.
• Basement: recovering the energy that was released by the oor
and the walls.
Installation 2
• Placing in a heated or unheated room, with ducts.
• SetductsON(seeparagraph4.8.5)
• Selectfanspeed1or2(seeparagraph4.8.4)
Recommendations:
• Don’texceedthemaximumlengthoftheducts(seeparagraph3.3).
• Placegratesbeforetheairsupplyandairdraininordertoprevent
damage to the VHW due to non-air elements which are eventual
drawn. Notice:manualblockingofthegratesisnotallowed.

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2. SAFETY
Installation
• Theappliancemayonlybeinstalledbyanauthorizedcontractor.
• Donotinstalltheapplianceinthefollowinglocations:
– Outside
– o in locations which promote corrosion
– o in locations with a risk of frost
– o in locations where there is a risk of explosion.
Checkifamaximumtemperatureisspeciedbylocal,stateorfederal
regulations is required. If so, a tempering valve shall be installed at
the DHW outlet!
Wait until the appliance is at the installation location to remove it
from its packaging!
• All water connections must be checked for tightness before the
appliance is connected to the power.
• Observeminimumclearances
• The electrical connection must comply with the local applicable
regulations.
• Connecttheappliancetoanindependent,earthedpowersource.
• Installasafetyvalveattheappliance’scoldwaterinlet.
• Thedrainlinefromthesafetyvalvemustbelaidinafrost-freeloca-
tion. It must remain open to the atmosphere and always be kept in
a sloped position.
• Minimumandmaximumwatertemperatures:3°C/80°C
• Minimum/maximumwaterpressure:0.2bar/2barbelowthevalue
of the installed safety valve
Risk of scalding at the hot water draw-o points
• Whentheapplianceisinoperation,temperaturesinexcessof70
°Ccanoccur.Tolimitthetemperatureatthetap,installathermal
DHW tempering valve.
Service
• The end customer is responsible for safety and environmental
compatibility during installation and service work.
• Theappliancemayonlybeservicedbyanauthorizedcontractor.
• Isolatetheappliancefromthepowersupplybeforeperformingany
service work.
Service and maintenance
• Maintenancemay only be carried outby an authorized contrac-
tor. Faulty maintenance may pose a danger to the user and cause
malfunctions in the appliance.
• Useonlyoriginalspareparts.
• Haveanauthorizedcontractorperformanannualinspectionand
service the appliance as needed.
• Anyworkinvolvingcoolinggasmayonlybecarriedoutbyquali-
edcontractors.
• Emptycylinders.
• We recommend that you arrange a maintenance and inspection
contract with the manufacturer.
Room/inlet air
Keep the inlet air free of contaminants. It must not contain any of the
followingsubstances:
• corrosivesubstances(ammonia,sulphur,halogenproducts,chlo-
rine,solvents)
• fattyorexplosivesubstances
• aerosolconcentrations
No other air inlet systems may be connected to the fan.
Refrigerant
• Pleaseobservetheapplicableenvironmentalregulationswhenus-
ing and reusing refrigerant. Do not release it into the environment!
UsetherefrigerantR134a.Itisnonammableanddoesnotdam-
age the ozone layer.
• Beforeworkingonpartsoftherefrigerantcircuit,removetherefrig-
erant for safety reasons.
Please note that HFC-134a and PAG-ÖL are used during service work.
Thisisachlorouorocarbonandisratedwithagreenhousepotential
of 1300 in the Kyoto Protocol.
Instructions to the customer
• Explaintothecustomerhowtheapplianceworksandhowtoop-
erate it.
• Advisethecustomerthathe/shemustnotmakeanymodications
to the appliance or carry out any repairs on it.
Safety of electrical appliances for domestic use and similar purposes
The following requirements apply in accordance with EN 60335-1 in
order to prevent hazards from occurring when using electrical appli-
ances:“Thisappliancemaybeoperatedbychildrenaged 8 or over
and by people with full physical, sensory and mental capabilities who
have the necessary training and experience to use this type of appli-
ance. They must be supervised or instructed on how to use the appli-
ance safely and on the associated risks. Children must not play with
the appliance. Children must not clean or service the appliance without
supervision.” “Damaged power cables must be replaced by the manu-
facturer,the service department or aqualied contractor in order to
prevent hazards.”

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2.1 SAFETY, CONTROL AND PROTECTION DEVICES
2.1.1 HIGH PRESSURE SWITCH
If the operating pressure is outside of the recommended range, the
pressureswitchswitchesotheapplianceanddisplaysafault.
2.1.2 HIGH LIMIT SAFETY CUT-OUT
The high limit safety cut-out ensures that the water temperature in the
cylinder does not exceed the prescribed limit. If the temperature limit
is exceeded, the DHW heating shuts down. The reset is performed
manuallybyacertiedcontractor.
2.1.3 TEMPERATURE SENSOR FOR AIR INLET
The temperature sensor measures the temperature of the inlet air in the
evaporator. If the measured value is outside the operating temperature
range, DHW heating automatically switches from the “Combi” operat-
ing mode to “Electric booster heater”. If the appliance is in the “Heat
pump” operating mode, DHW heating is interrupted until the tempera-
ture returns to within the permissible range.
2.1.4 PRESSURE RELIEF VALVE
The safety valve should be opened regularly to remove calcium build-
up and to verify that it is not blocked.
2.1.5 PRESSURE REDUCING VALVE
The system must include a pressure reducing valve if the main line
pressure is above 5 bar. The pressure reducing valve must be installed
in the main line. A pressure of 3 to 4 bar is recommended.
INSTALLATION DIAGRAM
12
ENG Installationandusermanual
Safety of electrical appliances for domestic use and similar purposes
The following requirements apply in accordance with EN 60335-1 in order to prevent hazards from occurring
when using electrical appliances: “This appliance may be operated by children aged 8 or over and by people with
full physical, sensory and mental capabilities who have the necessary training and experience to use this type of
appliance. They must be supervised or instructed on how to use the appliance safely and on the associated risks.
Children must not play with the appliance. Children must not clean or service the appliance without supervision.”
“Damaged power cables must be replaced by the manufacturer, the service department or a qualied contractor in
order to prevent hazards.”
2.1 SAFETY, CONTROL AND PROTECTION DEVICES
2.1.1 HIGH PRESSURE SWITCH
If the operating pressure is outside of the recommended range, the pressure switch switches off the appliance and
displays a fault.
2.1.2 HIGH LIMIT SAFETY CUT-OUT
The high limit safety cut-out ensures that the water temperature in the cylinder does not exceed the prescribed limit.
If the temperature limit is exceeded, the DHW heating shuts down. The reset is performed manually by a certied
contractor.
2.1.3 TEMPERATURE SENSOR FOR AIR INLET
The temperature sensor measures the temperature of the inlet air in the evaporator. If the measured value is outside
the operating temperature range, DHW heating automatically switches from the “Combi” operating mode to “Electric
booster heater”. If the appliance is in the “Heat pump” operating mode, DHW heating is interrupted until the
temperature returns to within the permissible range.
2.1.4 PRESSURE RELIEF VALVE
The safety valve should be opened regularly to remove calcium buildup and to verify that it is not blocked.
2.1.5 PRESSURE REDUCING VALVE
The system must include a pressure reducing valve if the main line pressure is above 5 bar. The pressure reducing
valve must be installed in the main line. A pressure of 3 to 4 bar is recommended.
INSTALLATION DIAGRAM

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3. INSTALLATION
• Theappliancemayonlybeinstalledbyanauthorizedcontractor.
• Theheatpumpinstallationmustfollowtheapplicableregulations.
• Check that all pipe connections are intact and have not shaken
loose during transportation.
NOTICE Refrigerant leak!
• Onlyauthorizedcontractorsarepermittedtomaintainandrepair
the refrigerant circuit.
3.1 INSTALLATION LOCATION
Pleasenotethefollowingwhenchoosingtheinstallationlocation:
• Theappliancemustbeinstalledinadry,frost-freeroom.Thesup-
plyairtemperaturemustbebetween-10°Cand35°Cinorderto
optimize the appliance performance.
• Theappliancemustbeinstalledonasucientlystrongandlevel
surface.
• Theairoutletandairinletmustnotbeinlocationswherethereisa
risk of explosion cause by gas, steam or dust.
• Ensurethatcondensatedrainscorrectly.
• Thesurfacebelowtheappliancemustbestrongenough(theap-
plianceweighsabout 400kgwhenthecylinderislled, withthe
weightdistributedequallyoverits3adjustablefeet).
Iftheapplianceonlyhasoneduct(inletoroutletduct),itsoperation
may create negative or positive pressure in the installation room. If
other burners are already installed in the same place, please bear in
mind that the appliance requires a clearance of at least 220 cm2 for the
air inlet and outlet in order to operate correctly.
Note The clearance of 220 cm2is required for the correct functioning
of the heat pump only.
To ensure faultless operation and easy access to all components
and connections for service and maintenance, maintain the minimum
clearancesspeciedingure1.
Installing the appliance
• Removeexternalprotectivepackaging.
• Lifttheappliancefromitspalletandpositionitonitsnalplinth.
Watch out for damaging the metal hood of the HP-unit. Only lift at
the vessel part!
• Tocorrectlyaligntheapplianceattheinstallationlocation,adjust
theheightoftheadjustablefeet.
• Assurecorrectpositioningofalltemperaturesensors,seegure2
and 3.
To ensure that the system operates faultlessly and the condensate
drains correctly, the appliance must be aligned vertically. The appli-
ancemusttilt1°,intothedirectionofthecondensatedrain.
NOTICE Possible damage to external casing!
• Donottilttheapplianceonhisfeetmorethan20°.
13
ENG
3. INSTALLATION
• Theappliancemayonlybeinstalledbyanauthorizedcontractor.
• The heat pump installation must follow the applicable regulations.
• Check that all pipe connections are intact and have not shaken loose during transportation.
NOTICE:Refrigerantleak!
• Onlyauthorizedcontractorsarepermittedtomaintainandrepairtherefrigerantcircuit.
3.1 INSTALLATION LOCATION
Pleasenotethefollowingwhenchoosingtheinstallationlocation:
• Theappliancemustbeinstalledinadry,frost-freeroom.The
supply air temperature must be between -10 °C and 35 °C in
ordertooptimizetheapplianceperformance.
• Theappliancemustbeinstalledonasufcientlystrongandlevel
surface.
• The air outlet and air inlet must not be in locations where there is
ariskofexplosioncausebygas,steamordust.
• Ensure that condensate drains correctly.
• The surface below the appliance must be strong enough (the
applianceweighsabout400kgwhenthecylinderislled,with
the weight distributed equally over its 3 adjustable feet).
Iftheapplianceonlyhasoneduct(inletoroutletduct),itsoperation
may create negative or positive pressure in the installation room. If
otherburnersarealreadyinstalledinthesameplace,pleasebearin
mind that the appliance requires a clearance of at least 220 cm2 for
the air inlet and outlet in order to operate correctly.
Note:Theclearanceof220cm2isrequiredforthecorrect
functioning of the heat pump only.
To ensure faultless operation and easy access to all components
andconnectionsforserviceandmaintenance,maintainthe
minimumclearancesspeciedingure1.
Installing the appliance
• Remove external protective packaging.
• Lifttheappliancefromitspalletandpositionitonitsnalplinth.
Watch out for damaging the metal hood of the HP-unit. Only lift at
thevesselpart!
• Tocorrectlyaligntheapplianceattheinstallationlocation,adjust
the height of the adjustable feet.
• Assurecorrectpositioningofalltemperaturesensors,seegure
2 and 3.
To ensure that the system operates faultlessly and the condensate
drainscorrectly,theappliancemustbealignedvertically.The
appliancemusttilt1°,intothedirectionofthecondensatedrain.
NOTICE:Possibledamagetoexternalcasing!
• Do not tilt the appliance on his feet more than 20°.
Fig. 1
Fig. 2
Fig. 3

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3.2 CONNECTING THE CONDENSATE HOSE
Damage to the appliance! Connect the condensate hose to the con-
densate drain before installing the part.
• Donotbendthecondensatehose!
Thecondensateisdrainedontherearsideoftheappliance,seegure4.
• Connectthecondensatehosetothecondensatedrain(1)
• Connectthecondensatehosetothecollectionarea.
• Drainocondensateviaasiphondrain(2)
Don’t disconnect the condensate hose from the condensate drain, this
will damage the connection in the foam!
3.3 CONNECTING THE DUCTS
Theairinletcanbelocatedintheinstallationroom,inadierentroom
or outside. In the latter two cases, air inlet ducts must be installed. If
ductsareusedselect“ductson”.(see4.8.5)
To ensure maximum appliance performance and to prevent condensa-
tion forming on the external duct walls, use thermally and acoustically
insulated ducts.
When choosing a room for the air inlet, observe the average air tem-
peratureandrequiredairowrate.Inordertominimizeairresistance,
laytheairinletandoutletducts(Ø160mm)asstraightaspossible.
Thelength(Leq)oftheairinletandoutletductsmustnotexceedthe
followingvalues:
• 30matfanspeed1(SP1)
• 30m–60matfanspeed2(SP2)
Description Air inlet Air outlet
0,5 m duct 0,5 m
1 m duct 1,0 m
2m duct 2,0 m
10 m hose 19,0 m
45°elbow 0,9 m
90°elbow 2,0 m
90°exiblecurve 2,3 m
Weather grille 8 m 4 m
Roof output 7 m 4 m
To ensure that condensate forming in the air inlet and air outlet ducts
drainsfromtheappliance:
• Installairductsataslightangletotheairinletandairoutletaper-
tures on the top side of the appliance.
Always use insulated pipes to prevent condensate at the air inlet and
the air outlet. By the use of outside air condensate can occur.
It’s recommended to use SP2 if ducts are used with a high resistance.
(ToselectSP2see4.8.4)
Please note that a high ventilator volume results in a higher sound
level.
14
ENG Installationandusermanual
3.2 CONNECTING THE CONDENSATE HOSE
Damagetotheappliance!Connectthecondensatehosetothe
condensate drain before installing the part.
• Donotbendthecondensatehose!
Thecondensateisdrainedontherearsideoftheappliance,
seegure4.
• Connect the condensate hose to the condensate drain (1)
• Connect the condensate hose to the collection area.
• Drain off condensate via a siphon drain (2)
Don’tdisconnectthecondensatehosefromthecondensatedrain,
thiswilldamagetheconnectioninthefoam!
3.3 CONNECTING THE DUCTS
Theairinletcanbelocatedintheinstallationroom,inadifferentroomoroutside.Inthelattertwocases,airinlet
ducts must be installed. If ducts are used select “ducts on”. (see 4.8.5)
Toensuremaximumapplianceperformanceandtopreventcondensationformingontheexternalductwalls,use
thermally and acoustically insulated ducts.
Whenchoosingaroomfortheairinlet,observetheaverageairtemperatureandrequiredairowrate.Inorderto
minimizeairresistance,laytheairinletandoutletducts(Ø160mm)asstraightaspossible.
Thelength(Leq)oftheairinletandoutletductsmustnotexceedthefollowingvalues:
• 30m at fan speed 1 (SP1)
• 30m – 60m at fan speed 2 (SP2)
Air inlet Air outlet
0,5mduct 0,5m
1 m duct 1,0m
2m duct 2,0m
10 m hose 19,0m
45° elbow 0,9m
90° elbow 2,0m
90° flexible curve 2,3m
Weather grille 8 m 4 m
Roof output 7 m 4 m
To ensure that condensate forming in the air inlet and air outlet
ductsdrainsfromtheappliance:
• Install air ducts at a slight angle to the air inlet and air outlet
apertures on the top side of the appliance.
Always use insulated pipes to prevent condensate at the air inlet
and the air outlet. By the use of outside air condensate can occur.
It’s recommended to use SP2 if ducts are used with a high
resistance. (To select SP2 see 4.8.4)
Please note that a high ventilator volume results in a higher sound
level.
Fig. 4
14
ENG Installationandusermanual
3.2 CONNECTING THE CONDENSATE HOSE
Damagetotheappliance!Connectthecondensatehosetothe
condensate drain before installing the part.
• Donotbendthecondensatehose!
Thecondensateisdrainedontherearsideoftheappliance,
seegure4.
• Connect the condensate hose to the condensate drain (1)
• Connect the condensate hose to the collection area.
• Drain off condensate via a siphon drain (2)
Don’tdisconnectthecondensatehosefromthecondensatedrain,
thiswilldamagetheconnectioninthefoam!
3.3 CONNECTING THE DUCTS
Theairinletcanbelocatedintheinstallationroom,inadifferentroomoroutside.Inthelattertwocases,airinlet
ducts must be installed. If ducts are used select “ducts on”. (see 4.8.5)
Toensuremaximumapplianceperformanceandtopreventcondensationformingontheexternalductwalls,use
thermally and acoustically insulated ducts.
Whenchoosingaroomfortheairinlet,observetheaverageairtemperatureandrequiredairowrate.Inorderto
minimizeairresistance,laytheairinletandoutletducts(Ø160mm)asstraightaspossible.
Thelength(Leq)oftheairinletandoutletductsmustnotexceedthefollowingvalues:
• 30m at fan speed 1 (SP1)
• 30m – 60m at fan speed 2 (SP2)
Air inlet Air outlet
0,5mduct 0,5m
1 m duct 1,0m
2m duct 2,0m
10 m hose 19,0m
45° elbow 0,9m
90° elbow 2,0m
90° flexible curve 2,3m
Weather grille 8 m 4 m
Roof output 7 m 4 m
To ensure that condensate forming in the air inlet and air outlet
ductsdrainsfromtheappliance:
• Install air ducts at a slight angle to the air inlet and air outlet
apertures on the top side of the appliance.
Always use insulated pipes to prevent condensate at the air inlet
and the air outlet. By the use of outside air condensate can occur.
It’s recommended to use SP2 if ducts are used with a high
resistance. (To select SP2 see 4.8.4)
Please note that a high ventilator volume results in a higher sound
level.
Fig. 4

18 www.joule.ie
3.4 FILLING THE CYLINDER
Damagetotheappliance!Priortocommissioningtheappliance,llthe
cylinder with water and bleed the system if necessary.
Filling the cylinder
• Openthewateroutletvalveandatleastonehotwatertap.
• Openthewaterinletvalveonthecylinder.Thecylinderislled.
• Donotclosethehotwatertapsuntilthewaterowssteadilyand
is free from air bubbles.
• Connecttheappliancetothepowersupplyviaaseparatesocket
with an earth connection.
• Callupthe“Purg”function.(see4.8.6)
• SettheselectorswitchontheDHWpumpto“III”.(Fig.5(1))
CAUTION Risk of scalding! Ensure that draining water from the air vent
screw presents no risk to people or property.
Open the drain screw on the heating pump (Fig.5(2)) until the water
owssteadilyandwithoutairbubbles.
• Closethedrainscrewontheheatingpump.
• Waitaround5minutesuntilthe“Purg”operatingmodehasnished.
• Settheselectorswitchontheheatingpumpto“I”.Theprocessof
drainingandllingthecylinderiscomplete.
If the fault code “E09” appears on the display after a few minutes,
proceedasfollows:
• Clearthefault
• Rellmanually.
3.4.1 WATER QUALITY
Water quality varies, in order to ensure a long and trouble free life the
heat pump the following values should not be exceeded.
Total hardness 200 p.p.m.
Chloride 250 p.p.m.
Sulphate 250 p.p.m.
Magnesium 10 p.p.m.
Sodium 150 p.p.m.
pH Min 6.5 and Max 8.5
Calccium 20p.p.p.(ifpHbetween7,3and8,3)
Iron 0,2 p.p.m.
Inadequate water quality or contaminated water can damage the ap-
pliance. Scaling is more important at higher water temperature. In case
of water hardness above 600 mg/l, the Langelier saturation index must
be determined to evaluate the necessity for water treatment.
Check the guideline 98/83/EG for the minimal requirements about po-
table water.
NoteInregionswithmorecorrosivewater,safetymeasures(lter,etc.)
mustbetaken.Therstinspectionmustalwaystakeplace6months
after installation.
15
ENG
3.4 FILLING THE CYLINDER
Damagetotheappliance!Priortocommissioningtheappliance,ll
thecylinderwithwaterandbleedthesystemifnecessary.
Filling the cylinder
• Open the water outlet valve and at least one hot water tap.
• Openthewaterinletvalveonthecylinder.Thecylinderislled.
• Donotclosethehotwatertapsuntilthewaterowssteadilyand
is free from air bubbles.
• Connect the appliance to the power supply via a separate socket
with an earth connection.
• Call up the “Purg” function. (see 4.8.6)
• Set the selector switch on the DHW pump to “III”. (Fig.5(1))
CAUTION:Riskofscalding!Ensurethatdrainingwaterfromtheair
vent screw presents no risk to people or property.
Openthedrainscrewontheheatingpump(Fig.5(2))untilthewaterowssteadilyandwithoutairbubbles.
• Close the drain screw on the heating pump.
• Waitaround5minutesuntilthe“Purg”operatingmodehasnished.
• Settheselectorswitchontheheatingpumpto“I”.Theprocessofdrainingandllingthecylinderiscomplete.
Ifthefaultcode“E09”appearsonthedisplayafterafewminutes,proceedasfollows:
• Clear the fault
• Rellmanually.
3.4.1 WATER QUALITY
Waterqualityvaries,inordertoensurealongandtroublefreelifetheheatpumpthefollowingvaluesshouldnotbe
exceeded.
Total hardness 200 p.p.m.
Chloride 250 p.p.m.
Sulphate 250 p.p.m.
Magnesium 10 p.p.m.
Sodium 150 p.p.m.
pH Min 6.5 and Max 8.5
Inadequate water quality or contaminated water can damage the appliance. Scaling is more important at higher
watertemperature.Incaseofwaterhardnessabove600mg/l,theLangeliersaturationindexmustbedeterminedto
evaluate the necessity for water treatment.
Check the guideline 98/83/EG for the minimal requirements about potable water.
Note:Inregionswithmorecorrosivewater,safetymeasures(lter,etc.)mustbetaken.Therstinspectionmust
always take place 6 months after installation.
Fig. 5

19
installaton guide
www.jouleuk.co.uk
4. USE
1. Display
2. Mode Selector keys
4.1 FLOWCHART MENU
16
ENG Installationandusermanual
4. USE
1. Display
2. Mode Selector keys
4.1 FLOWCHART MENU
16
ENG Installationandusermanual
4. USE
1. Display
2. Mode Selector keys
4.1 FLOWCHART MENU

20 www.joule.ie
4.2 OPERATION
1. Electrical heating mode
2. DHW heating by heat pump
3.
4. Information
5.Inputofadjustableparameters
6. Error display
7. Service menu selection
8. days of the week
9. “Auto/Man” operation
10. ON/OFF indicator
11. “Prog” menu selection
12. Setting the hour
13. Runtime
14. Power consumption
15. Code for cylinder temperature sensors
16. Frost protection
Refresh numbers, table and picture.
4.3 OPERATION MODES
• “auto”symbolisdisplayed•operatingtimesasset(P1,P2orP3).
• “man“symbol isdisplayed•Continuous operation(24h/7 days)
without time setting or in “Full” operating mode.
4.4 SETTING THE DOMESTIC HOT WATER TEM-
PERATURE
Thewatertemperatureissetto50°Catthefactory.Thisvaluecanbe
changed by pressing the “+” or “-“ button to set the desired value. Pres
the“OK”buttontoconrmthesetting.Thesetvalueashesunitthe
settingisconrmed.Ifthesettingisnotconrmedwithin10seconds,
the previously set value is retained. Once the temperature has been
set, the display indicates the water temperature in the cylinder.
17
ENG
4.2 OPERATION
1. Electrical heating mode
2. DHW heating by heat pump
4. Information
5. Input of adjustable parameters
6. Error display
7. Service menu selection
8. days of the week
9. “Auto/Man” operation
10. ON/OFF indicator
11. “Prog” menu selection
12. Setting the hour
13. Runtime
14. Power consumption
15. Code for cylinder temperature sensors
16. Frost protection
Refreshnumbers,tableandpicture.
4.3 OPERATION MODES
“auto”symbolisdisplayed•operatingtimesasset(P1,P2orP3).
“man“symbolisdisplayed•Continuousoperation(24h/7days)withouttimesettingorin“Full”operating
mode.
4.4 SETTING THE DOMESTIC HOT WATER TEMPERATURE
The water temperature is set to 50 °C at the factory. This value can be changed
by pressing the “+” or “-“ button to set the desired value. Pres the “ OK” button
toconrmthesetting.Thesetvalueashesunitthesettingisconrmed.Ifthe
settingisnotconrmedwithin10seconds,thepreviouslysetvalueisretained.
Oncethetemperaturehasbeenset,thedisplayindicatesthewatertemperaturein
the cylinder.
17
ENG
4.2 OPERATION
1. Electrical heating mode
2. DHW heating by heat pump
4. Information
5. Input of adjustable parameters
6. Error display
7. Service menu selection
8. days of the week
9. “Auto/Man” operation
10. ON/OFF indicator
11. “Prog” menu selection
12. Setting the hour
13. Runtime
14. Power consumption
15. Code for cylinder temperature sensors
16. Frost protection
Refreshnumbers,tableandpicture.
4.3 OPERATION MODES
“auto”symbolisdisplayed•operatingtimesasset(P1,P2orP3).
“man“symbolisdisplayed•Continuousoperation(24h/7days)withouttimesettingorin“Full”operating
mode.
4.4 SETTING THE DOMESTIC HOT WATER TEMPERATURE
The water temperature is set to 50 °C at the factory. This value can be changed
by pressing the “+” or “-“ button to set the desired value. Pres the “ OK” button
toconrmthesetting.Thesetvalueashesunitthesettingisconrmed.Ifthe
settingisnotconrmedwithin10seconds,thepreviouslysetvalueisretained.
Oncethetemperaturehasbeenset,thedisplayindicatesthewatertemperaturein

the cylinder.