Juniper JSA1500 Installation instructions

Juniper Secure Analytics Hardware Guide
Modified: 2018-09-05
Copyright © 2018, Juniper Networks, Inc.

Juniper Networks, Inc.
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Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. and/or its affiliates in
the United States and other countries. All other trademarks may be property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
Juniper Secure Analytics Hardware Guide
Copyright © 2018 Juniper Networks, Inc. All rights reserved.
The information in this document is current as of the date on the title page.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the
year 2038. However, the NTP application is known to have some difficulty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks
software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at
https://www.juniper.net/support/eula/. By downloading, installing or using such software, you agree to the terms and conditions of that
EULA.
Copyright © 2018, Juniper Networks, Inc.ii

Table of Contents
AbouttheDocumentation............................................xi
DocumentationandReleaseNotes..................................xi
DocumentationConventions.......................................xi
DocumentationFeedback........................................xiii
RequestingTechnicalSupport.....................................xiv
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
OpeningaCasewithJTAC.....................................xv
Part 1 Overview
Chapter1 Introduction .......................................................3
JSAApplianceModels................................................3
JSAApplianceHardwareFeatures......................................4
Part 2 Components
Chapter 2 Hardware Components and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
HardwareSpecifications..............................................7
JSATransceiverInterface..............................................9
ChassisConsolePortPinouts..........................................9
Chapter3 JSA3500..........................................................11
JSA3500FrontPanel.................................................11
JSA3500BackPanel.................................................12
Chapter4 JSA3800 .........................................................15
JSA3800 Appliance Front Panel Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
JSA3800 Appliance Back Panel Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter5 JSA5500 .........................................................21
JSA5500FrontPanel................................................21
JSA5500BackPanel................................................23
Chapter6 JSA5800.........................................................25
JSA5800 Appliance Front Panel Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
JSA5800 Appliance Back Panel Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter7 JSA7500 .........................................................31
JSA7500FrontPanel................................................31
JSA7500BackPanel................................................32
iiiCopyright © 2018, Juniper Networks, Inc.

Part 3 Planning
Chapter8 SitePreparation...................................................37
AdditionalHardwareRequirements....................................37
General Site Installation Guidelines for the JSA Appliance . . . . . . . . . . . . . . . . . . 38
JSAApplianceRackRequirements.....................................38
Part 4 Safety
Chapter 9 General Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . 43
General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
DefinitionsofSafetyWarningLevels....................................44
FireSafetyRequirements............................................46
QualifiedPersonnelWarning..........................................47
Warning Statement for Norway and Sweden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
AgencyApprovalsforJSA............................................48
Chapter10 RadiationandLaserWarnings.......................................51
Laser and LED Safety Guidelines and Warnings for JSA . . . . . . . . . . . . . . . . . . . . . 51
GeneralLaserSafetyGuidelines....................................51
Class1LaserProductWarning.....................................51
Class1LEDProductWarning......................................52
LaserBeamWarning.............................................52
Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 11 Installation and Maintenance Safety Information . . . . . . . . . . . . . . . . . . . . . 55
InstallationInstructionsWarning.......................................55
ChassisLiftingGuidelinesforJSA......................................56
RampWarning.....................................................56
Rack-MountingWarnings.............................................57
GroundedEquipmentWarning.........................................61
Maintenance and Operational Safety Guidelines and Warnings . . . . . . . . . . . . . . 62
BatteryHandlingWarning........................................62
JewelryRemovalWarning........................................63
LightningActivityWarning........................................64
OperatingTemperatureWarning...................................65
ProductDisposalWarning........................................66
Chapter 12 Power and Electrical Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . 69
Prevention of Electrostatic Discharge Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
AC Power Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
ACPowerDisconnectionWarning......................................73
DC Power Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
DCPowerDisconnectionWarning......................................75
DC Power Grounding Requirements and Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 77
DCPowerWiringSequenceWarning....................................78
DC Power Wiring Terminations Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Multiple Power Supplies Disconnection Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 81
TNPowerWarning..................................................81
Action to Take After an Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
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Juniper Secure Analytics Hardware Guide

Chapter13 ComplianceStatements...........................................83
Compliance Statements for EMC Requirements for JSA . . . . . . . . . . . . . . . . . . . . 83
Canada .......................................................83
European Community ...........................................84
Japan.........................................................84
Korea.........................................................84
UnitedStates..................................................84
FCCPart15Statement...........................................85
Compliance Statements for Acoustic Noise for JSA . . . . . . . . . . . . . . . . . . . . . . . . 85
Compliance Statements for NEBS Standards for JSA7500 . . . . . . . . . . . . . . . . . 86
Part 5 Installation
Chapter 14 Hardware Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Rack-MountInstallationOverview.....................................89
Required Tools and Parts for Installing the JSA Appliance . . . . . . . . . . . . . . . . . . 89
Chapter 15 Software Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
JSA Components ...................................................91
Browser Support ...................................................92
PreparingtheNetworkHierarchy......................................93
IdentifyingNetworkSettings......................................94
Identifying Security Monitoring Devices and Flow Data Sources . . . . . . . . . . 94
IdentifyingNetworkAssets........................................95
Chapter16 ConnectingtheJSAAppliance......................................97
GroundingtheJSA7500Appliance.....................................97
ConnectingJSAtoaDCPowerSource..................................98
ConnectingtoaManagementDevice..................................100
Chapter17 InstallingtheJSAAppliance.......................................103
InstallingtheJSAHardware..........................................103
Front-and-Rear-Mounting the JSA Appliance Flush to a Rack . . . . . . . . . . . . . . . 104
Front-and-Rear-Mounting the JSA Appliance Recessed in a Rack . . . . . . . . . . . 105
Front-and-Rear-Mounting the JSA7500 in a 4-Post Sliding Rail Rack . . . . . . . . 106
Mid-Mounting the JSA Appliance in a Two-Post Rack . . . . . . . . . . . . . . . . . . . . . 109
Installing the CNA Module on the JSA1500 Appliance . . . . . . . . . . . . . . . . . . . . . 110
Chapter18 ConfiguringBasicSettings.........................................113
IdentifyingNetworkSettings..........................................113
Identifying Security Monitoring Devices and Flow Data Sources . . . . . . . . . . . . . . 114
IdentifyingNetworkAssets...........................................114
Chapter 19 Configuring Secure Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
ConfiguringtheBasicSettings.........................................117
AccessingtheJSAInterface..........................................120
vCopyright © 2018, Juniper Networks, Inc.
Table of Contents

Part 6 Maintenance
Chapter20 MaintainingtheHardware.........................................123
Field-Replaceable Units on the JSA Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Replacing the Fan on the JSA Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Replacing the Air Filter on the JSA7500 Appliance . . . . . . . . . . . . . . . . . . . . . . . . 126
Replacing an AC Power Supply on the JSA Appliance . . . . . . . . . . . . . . . . . . . . . . 127
Replacing AC Power Supply Cables on the JSA Appliance . . . . . . . . . . . . . . . . . . 127
Replacing a DC Power Supply on the JSA Appliance . . . . . . . . . . . . . . . . . . . . . . 128
Replacing DC Power Supply Cables on the JSA Appliance . . . . . . . . . . . . . . . . . . 129
Part 7 Troubleshooting
Chapter 21 Monitoring Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
RAIDArray........................................................133
PowerSupply.....................................................134
CoolingFans......................................................135
MaintainingtheJSA7500AirFilter.....................................136
Chapter 22 Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . 137
Contacting Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . 137
Copyright © 2018, Juniper Networks, Inc.vi
Juniper Secure Analytics Hardware Guide

List of Figures
Part 2 Components
Chapter3 JSA3500..........................................................11
Figure1:JSA3500FrontPanel..........................................11
Figure2:JSA3500BackPanel.........................................13
Chapter4 JSA3800 .........................................................15
Figure3:JSA3800FrontPanel.........................................15
Figure4:JSA3800FrontPanelLEDs....................................16
Figure5:JSA3800BackPanel.........................................17
Figure6:JSA3800EthernetPortLEDs..................................18
Chapter5 JSA5500 .........................................................21
Figure7:JSA5500FrontPanel.........................................21
Figure8:JSA5500BackPanel.........................................23
Chapter6 JSA5800.........................................................25
Figure9:JSA5800FrontPanel........................................25
Figure10:JSA5800FrontPanelLEDs...................................26
Figure11:JSA5800BackPanel.........................................27
Figure 12: JSA5800 Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter7 JSA7500 .........................................................31
Figure13:JSA7500FrontPanel........................................31
Figure14:JSA7500BackPanel........................................32
Part 4 Safety
Chapter 12 Power and Electrical Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure 15: Placing a Component into an Antistatic Bag . . . . . . . . . . . . . . . . . . . . . . 72
Part 5 Installation
Chapter16 ConnectingtheJSAAppliance......................................97
Figure 16: Grounding the JSA7500 Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 17: Connecting JSA to a DC Power Source . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter17 InstallingtheJSAAppliance.......................................103
Figure18:JSA1500BackPanel........................................103
Figure19:JSA1500FrontPanel.......................................104
Figure 20: Front-Rear Mounting Flush to Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 21: Front-Rear-Mounting Recessed in Rack . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 22: Securing Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
viiCopyright © 2018, Juniper Networks, Inc.

Figure23:SlideAssembly............................................107
Figure24:AttachingtheSlideSets....................................108
Figure 25: Sliding the Appliance into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 26: Securing the Front-Mount Rail Brackets . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 27: Mid-Mount in Two-Post Equipment Rack . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 28: JSA1500 with the CNA Card Inserted . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Part 6 Maintenance
Chapter20 MaintainingtheHardware.........................................123
Figure29:OpeningtheChassisLid....................................124
Figure30:RemovingtheFan.........................................125
Figure31:ReplacingtheFan..........................................125
Copyright © 2018, Juniper Networks, Inc.viii
Juniper Secure Analytics Hardware Guide

List of Tables
AbouttheDocumentation..........................................xi
Table1:NoticeIcons.................................................xii
Table2:TextandSyntaxConventions...................................xii
Part 1 Overview
Chapter1 Introduction .......................................................3
Table3:JSAApplianceModels.........................................3
Part 2 Components
Chapter 2 Hardware Components and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table4:HardwareSpecifications.......................................7
Table 5: JSA Appliance Transceiver Interface Types . . . . . . . . . . . . . . . . . . . . . . . . . 9
Table 6: RJ-45 Console Connector Pinouts for JSA1500, JSA3500, and
JSA5500 ......................................................10
Chapter3 JSA3500..........................................................11
Table7:JSA3500FrontPanelPorts.....................................11
Table8:JSA3500FrontPanelLEDs.....................................12
Table 9: JSA3500 Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter4 JSA3800 .........................................................15
Table 10: JSA3800 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table11:JSA3800FrontPanelLEDs.....................................17
Table 12: JSA3800 Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table13:JSA3800EthernetPortLEDs..................................18
Chapter5 JSA5500 .........................................................21
Table 14: JSA5500 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Table15:JSA5500FrontPanelLEDs....................................22
Table 16: JSA5500 Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter6 JSA5800.........................................................25
Table 17: JSA5800 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Table18:JSA5800FrontPanelLEDs...................................26
Table 19: JSA5800 Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 20: JSA5800 Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter7 JSA7500 .........................................................31
Table 21: JSA7500 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 22: JSA7500 Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
ixCopyright © 2018, Juniper Networks, Inc.

Part 3 Planning
Chapter8 SitePreparation...................................................37
Table23:RequiredJSAPorts..........................................37
Table 24: Rack Requirements for the JSA Appliance . . . . . . . . . . . . . . . . . . . . . . . 39
Part 5 Installation
Chapter 14 Hardware Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Table 25: Required Tools and Parts for Installing the JSA Appliance . . . . . . . . . . . 89
Chapter 15 Software Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Table26:NetworkHierarchy..........................................93
Table27:AssetIdentification..........................................95
Chapter16 ConnectingtheJSAAppliance......................................97
Table 28: Grounding Cable and Grounding Lug Specifications for the JSA7500
Appliance .....................................................97
Chapter18 ConfiguringBasicSettings.........................................113
Table29:AssetIdentification.........................................114
Copyright © 2018, Juniper Networks, Inc.x
Juniper Secure Analytics Hardware Guide