Juniper NETWORK AND SECURITY MANAGER 2010.4 - CONFIGURING INTRUSION DETECTION PREVENTION DEVICES GUIDE REV... User manual

Network and Security
Manager
Configuring Secure Access Devices Guide
Release
2010.4
Published: 2010-11-17
Revision 01
Copyright © 2010, Juniper Networks, Inc.

Juniper Networks, Inc.
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Network and Security Manager Configuring Secure Access Devices Guide
Release 2010.4
Copyright © 2010, Juniper Networks, Inc.
All rights reserved. Printed in USA.
Revision History
18 November 2010 —01
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Copyright © 2010, Juniper Networks, Inc.ii

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vCopyright © 2010, Juniper Networks, Inc.

Copyright © 2010, Juniper Networks, Inc.vi

Table of Contents
AboutThisGuide.................................................xiii
Objectives.........................................................xiii
Audience..........................................................xiii
DocumentConventions..............................................xiii
ListofTechnicalPublications..........................................xv
RequestingTechnicalSupport........................................xvi
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
OpeningaCasewithJTAC........................................xvi
Part 1 Getting Started
Chapter 1 Understanding Secure Access Device Configuration . . . . . . . . . . . . . . . . . . . . 3
NSM and Secure Access Device Management Overview . . . . . . . . . . . . . . . . . . . . . 3
Communication Between a Secure Access Device and NSM Overview . . . . . . . . . 3
Secure Access Device Services and Device Configurations Supported in NSM . . . . 5
Chapter 2 Secure Access Device and NSM Installation Overview . . . . . . . . . . . . . . . . . . . 7
Secure Access Device Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NSMInstallationOverview.............................................7
Part 2 Integrating Secure Access Devices
Chapter3 AddingSecureAccessDevices.......................................11
ImportingaSecureAccessDevice......................................11
Installing and Configuring a Secure Access Device . . . . . . . . . . . . . . . . . . . . . . 11
Adding a Secure Access Device Through NSM . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuring and Activating the NSM agent on the Secure Access Device . . . . 13
Confirming Connectivity and Importing the Secure Access Device
Configuration ...............................................14
Requirements for Importing a Secure Access Device into NSM Through a
ReachableWorkflow.............................................14
Adding a Secure Access Device Through a Reachable Workflow . . . . . . . . . . . . . . 15
Importing Multiple Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
CreatingtheCSVFile.............................................16
ValidatingtheCSVFile............................................17
Adding and Importing Multiple Secure Access Devices . . . . . . . . . . . . . . . . . . 18
Verifying Imported Device Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
UsingDeviceMonitor.............................................19
UsingDeviceManager............................................19
UsingJobManager..............................................20
UsingConfigurationSummaries...................................20
viiCopyright © 2010, Juniper Networks, Inc.

Chapter4 AddingSecureAccessClusters.....................................23
Adding a Secure Access Cluster Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adding a Secure Access Cluster with Imported Cluster Members . . . . . . . . . . . . . 24
Installing and Configuring the Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
AddingtheClusterinNSM........................................25
AddingtheClusterMembersinNSM................................25
Configuring and Activating the DMI Agent on the Cluster . . . . . . . . . . . . . . . . 27
ImportingClusterConfiguration....................................27
Chapter 5 Working with Secure Access Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Creating and Applying a Secure Access Device Template . . . . . . . . . . . . . . . . . . . 29
CreatingtheTemplate...........................................29
ApplyingtheTemplate...........................................30
Promoting a Secure Access Device Configuration to a Template . . . . . . . . . . . . . . 31
Part 3 Configuring Secure Access Devices
Chapter 6 Configuring User Roles and Administrator Roles . . . . . . . . . . . . . . . . . . . . . . 35
Configuring Secure Access Device User Roles (NSM Procedure) . . . . . . . . . . . . . 35
Creating Secure Access Role-Based Source IP Alias (NSM Procedure) . . . . . . . . 38
Configuring Secure Access General Session Options (NSM Procedure) . . . . . . . . 39
Creating and Configuring Secure Access Device Administrator Roles (NSM
Procedure) ....................................................43
Chapter 7 Configuring Terminal Services Using Remote Access Mechanism . . . . . . . . 51
TerminalServicesOverview...........................................51
Configuring Terminal Services on a Secure Access Device User Role (NSM
Procedure).....................................................52
TerminalServicesUserExperience.....................................61
TerminalServicesExecution..........................................62
Chapter 8 Configuring Access Options using Remote Access Mechanisms . . . . . . . . 65
Configuring Access Options using Remote Access Mechanisms Overview . . . . . 65
Configuring File Rewriting on a Secure Access Device User Role (NSM
Procedure) ....................................................66
Configuring Network Connect on a Secure Access Device User Role (NSM
Procedure) ....................................................69
Configuring Secure Application Manager on a Secure Access Device User Role
(NSMProcedure)...............................................74
Configuring Secure Meeting on a Secure Access Device User Role (NSM
Procedure).....................................................79
Configuring Web Rewriting on a Secure Access Device User Role (NSM
Procedure) ....................................................84
Configuring Telnet/SSH on a Secure Access Device User Role (NSM
Procedure) ....................................................90
Chapter 9 Configuring Secure Access Resource Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring a JSAM Resource Profile (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . 93
Configuring a Citrix Terminal Services (Custom ICA) Resource Profile (NSM
Procedure) ....................................................95
Copyright © 2010, Juniper Networks, Inc.viii
Configuring Secure Access Devices Guide

Configuring a Citrix Terminal Services (Default ICA) Resource Profile (NSM
Procedure) ....................................................99
Configuring a Citrix Listed Application Resource Profile (NSM Procedure) . . . . . 104
Configuring Citrix Web Applications Resource Profile (NSM Procedure) . . . . . . . 110
Configuring Custom Web Applications Resource Profile (NSM Procedure) . . . . . 112
Configuring File Rewriting Resource Profiles (NSM Procedure) . . . . . . . . . . . . . . 120
Configuring Windows Terminal Services (NSM Procedure) . . . . . . . . . . . . . . . . . 124
Configuring a Telnet/SSH Resource Profile (NSM Procedure) . . . . . . . . . . . . . . . 129
Configuring WSAM Resource Profile (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . 131
Configuring Bookmarks for Virtual Desktop Resource Profiles (NSM
Procedure)....................................................134
Chapter 10 Configuring Secure Access Resource Policies . . . . . . . . . . . . . . . . . . . . . . . . 137
Configuring a File Rewriting Resource Policy (NSM Procedure) . . . . . . . . . . . . . . 137
Configuring a Secure Application Manager Resource Policy (NSM
Procedure)....................................................144
Configuring a Telnet and Secure Shell Resource Policy (NSM Procedure) . . . . . 146
Configuring a Terminal Service Resource Policy (NSM Procedure) . . . . . . . . . . . 149
Configuring Web Rewriting Resource Policies (NSM Procedure) . . . . . . . . . . . . . 151
Configuring a Network Connect Connection Profile Resource Policy (NSM
Procedure)....................................................155
Defining Network Connect Split Tunneling Policies (NSM Procedure) . . . . . . . . 159
Chapter 11 Configuring Authentication and Directory Servers . . . . . . . . . . . . . . . . . . . . . 161
Configuring a Secure Access ACE Server Instance (NSM Procedure) . . . . . . . . . . 161
Creating a Custom Expression for an Authentication Server (NSM
Procedure)....................................................163
Configuring a Secure Access Local Authentication Server Instance (NSM
Procedure)....................................................164
Configuring a Secure Access LDAP Server Instance (NSM Procedure) . . . . . . . . 167
Configuring a Secure Access RADIUS Server Instance (NSM Procedure) . . . . . . . 171
Configuring a Secure Access Anonymous Server Instance (NSM Procedure) . . . 174
Configuring a Secure Access eTrust SiteMinder Server Instance (NSM
Procedure) ....................................................174
Configuring a Secure Access Certificate Server Instance (NSM Procedure) . . . . 184
Configuring a Secure Access Manual CA Certificate (NSM Procedure) . . . . . . . . 185
Configuring a Secure Access SAML Server Instance (NSM Procedure) . . . . . . . . 188
Configuring a Secure Access Active Directory or NT Domain Instance (NSM
Procedure)....................................................190
Configuring a Secure Access NIS Server Instance (NSM Procedure) . . . . . . . . . . 193
Chapter 12 Configuring Authentication Realms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Configuring Secure Access Authentication Realms (NSM Procedure) . . . . . . . . 195
Configuring Secure Access Authentication Policies (NSM Procedure) . . . . . . . . 198
Configuring Secure Access Role Mapping Rules (NSM Procedure) . . . . . . . . . . . 203
Chapter 13 Configuring Sign-in Policies and Sign-in Pages . . . . . . . . . . . . . . . . . . . . . . 207
Configuring Secure Access Sign-In Policies (NSM Procedure) . . . . . . . . . . . . . . 207
Creating Authorization-Only Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Creating User or Administrator URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
ixCopyright © 2010, Juniper Networks, Inc.
Table of Contents

CreatingMeetingURLs..........................................210
Configuring Secure Access Sign-In Pages (NSM Procedure) . . . . . . . . . . . . . . . . . 211
Creating Users/Administrator Sign-in Pages . . . . . . . . . . . . . . . . . . . . . . . . . . 211
CreatingMeetingSign-inPages...................................213
Chapter14 ConfiguringSingleSign-On........................................217
Defining Basic, NTLM, and Kerberos Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Configuring Basic, NTLM, and Kerberos Resources (NSM Procedure) . . . . . . . . . 218
Defining a Basic Authentication, NTLM, or Kerberos Intermediation Resource
Policy(NSMProcedure).........................................221
Configuring a SAML Access Control Resource Policy (NSM Procedure) . . . . . . . 223
Configuring SAML SSO Artifact Profile Resource Policy (NSM Procedure) . . . . . 226
Chapter 15 Configuring Secure Access Host Checker Policies . . . . . . . . . . . . . . . . . . . . . 231
Setting Up Secure Access Device Host Checker Options (NSM Procedure) . . . . 231
Configuring General Host Checker Remediation (NSM Procedure) . . . . . . . . . . . 233
Configuring Host Checker Third-Party Applications Using Predefined Rules (NSM
Procedure) ...................................................234
Configuring the Remote Integrity Measurement Verifier Server (NSM
Procedure) ...................................................240
Configuring Host Checker Customized Requirements Using Custom Rules (NSM
Procedure)....................................................241
Enabling Advanced Endpoint Defense (NSM Procedure) . . . . . . . . . . . . . . . . . . 246
Enabling Predefined Client-Side Policies for Windows Only (NSM
Procedure)....................................................247
Enabling Connection Control Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Configuring Virus Signature Version Monitoring (NSM Procedure) . . . . . . . . . . . 248
Importing Virus Signature Version Monitoring or Patch Management Version
MonitoringList(NSMProcedure).................................249
Assigning a Proxy Server an Auto-Update Server (NSM Procedure) . . . . . . . . . . 250
Chapter 16 Configuring Secure Access Cache Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Configuring Global Cache Cleaner Options (NSM Procedure) . . . . . . . . . . . . . . . 251
Configuring Cache Cleaner Restrictions (NSM Procedure) . . . . . . . . . . . . . . . . . 254
Chapter 17 Configuring Secure Access System Management Features . . . . . . . . . . . . 257
Configuring the Network Communications Protocol (NSM Procedure) . . . . . . . 257
Configuring Secure Meetings (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Configuring Global Security (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Configuring Sensors (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Creating a Custom Expression for Sensor Settings (NSM Procedure) . . . . . . . . 268
Chapter 18 Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Configuring General Network Settings (NSM Procedure) . . . . . . . . . . . . . . . . . . . 271
Configuring Internal Ports (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
ConfiguringHosts(NSMProcedure)...................................275
Configuring Internet Protocol Filters (NSM Procedure) . . . . . . . . . . . . . . . . . . . . 276
Chapter19 SynchronizingUserRecords.......................................277
Enabling User Record Synchronization (NSM Procedure) . . . . . . . . . . . . . . . . . . 278
Configuring the Authentication Server (NSM Procedure) . . . . . . . . . . . . . . . . . . 279
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Configuring the User Record Synchronization Server (NSM Procedure) . . . . . . . 279
Configuring the Client (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Configuring the Database (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Chapter 20 Configuring IF-MAP Federation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Configuring IF-MAP Servers (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Configuring IF-MAP Client Settings on the Secure Access Device (NSM
Procedure) ...................................................284
Configuring IF-MAP Session Export Policy on the Secure Access Device (NSM
Procedure) ...................................................285
Configuring IF-MAP Session Import Policy on the Secure Access Device (NSM
Procedure) ...................................................288
Configuring IF-MAP Server Replicas (NSM Procedure) . . . . . . . . . . . . . . . . . . . . 290
Part 4 Managing Secure Access Devices
Chapter 21 Managing Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Managing Large Binary Data Files (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . 295
Removing a Secure Access Device from NSM Management (NSM
Procedure) ...................................................296
Archiving Secure Meetings (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Managing Secure Access Node from a Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Chapter 22 Troubleshooting Secure Access Device Federated Networks . . . . . . . . . . . 301
Troubleshooting the IF-MAP Federation Network (NSM Procedure) . . . . . . . . . . 301
Part 5 Monitoring Secure Access Devices
Chapter 23 Configuring Logs in Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Configuring User Access, Admin Access, Events and Sensors (NSM
Procedure) ...................................................305
Configuring Custom Filters and Formats for Log Files (NSM Procedure) . . . . . . 308
Configuring Client-Side Logs (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Configuring Custom Log Filters (NSM Procedure) . . . . . . . . . . . . . . . . . . . . . . . . . 311
Chapter 24 Viewing Logs in Secure Access Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
ViewingDeviceStatus..............................................313
Viewing Device Monitor Alarm Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Monitoring the Secure Access as an SNMP Agent (NSM Procedure) . . . . . . . . . . 317
Part 6 Index
Index ............................................................321
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Table of Contents

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About This Guide
•Objectives on page xiii
•Audience on page xiii
•Document Conventions on page xiii
•List of Technical Publications on page xv
•Requesting Technical Support on page xvi
Objectives
Network and Security Manager (NSM) is a software application that centralizes control
and management of your Juniper Networks devices. With NSM, Juniper Networks delivers
integrated, policy-based security and network management for all security devices.
Secure Access (SA) device is the next generation Secure Access SSL VPN appliances in
its leading market. It enables a solution tailoring to meet the remote and extranet access
requirements.
This guide provides the various steps to configure and manage Secure Access using NSM.
This guide also helps in understanding of how to configure basic and advanced NSM
functionality, including adding new devices, deploying new device configurations, updating
device firmware, viewing log information, and monitoring the status of Secure Access.
Audience
This guide is intended for the system administrators who are responsible for configuring
Secure Access and Secure Access Federal Information Processing Standards (FIPS).
Document Conventions
Table 1 on page xiv defines notice icons used in this guide.
xiiiCopyright © 2010, Juniper Networks, Inc.

Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Table 2 on page xiv defines text conventions used in this guide.
Table 2: Text Conventions
ExamplesDescriptionConvention
•Issue the clock source command.
•Specify the keyword exp-msg.
•Click User Objects
•Represents commands and keywords
in text.
•Represents keywords
•Represents UI elements
Bold typeface like this
user inputRepresents text that the user must type.Bold typeface like this
host1#
show ip ospf
Routing Process OSPF 2 with Router
ID 5.5.0.250
Router is an area Border Router
(ABR)
Represents information as displayed on
the terminal screen.
fixed-width font
Ctrl + dIndicates that you must press two or more
keys simultaneously.
Key names linked with a plus (+) sign
•The product supports two levels of
access, user and privileged.
•clusterID,ipAddress.
•Emphasizes words
•Identifies variables
Italics
Object Manager > User Objects > Local
Objects
Indicates navigation paths through the UI
by clicking menu options and links.
The angle bracket (>)
Table 3 on page xv defines syntax conventions used in this guide.
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Table 3: Syntax Conventions
ExamplesDescriptionConvention
terminal lengthRepresent keywordsWords in plain text
mask, accessListNameRepresent variablesWords in italics
diagnostic | lineRepresent a choice to select one keyword or
variable to the left or right of this symbol. The
keyword or variable can be optional or required.
Words separated by the pipe ( | )
symbol
[ internal | external ]Represent optional keywords or variables.Words enclosed in brackets ( [ ] )
[ level1 | level2 | 11 ]*Represent optional keywords or variables that
can be entered more than once.
Words enclosed in brackets followed
by and asterisk ( [ ]*)
{ permit | deny } { in | out } { clusterId
| ipAddress }
Represent required keywords or variables.Words enclosed in braces ( { } )
List of Technical Publications
This section provides the list of the documentations required for any additional
information.
Table 4: Network and Security Manager and Secure Access Device Publications
Details the steps to install the NSM management system on a single server or on separate
servers. It also includes information on how to install and run the NSM user interface.
This guide is intended for IT administrators responsible for the installation and/or upgrade
to NSM.
Network and Security Manager
Installation Guide
Describes how to use and configure key management features in the NSM. It provides
conceptual information, suggested workflows, and examples where applicable. This
guide is best used in conjunction with the NSM Online Help, which provides step-by-step
instructions for performing management tasks in the NSM UI.
This guide is intended for application administrators or those individuals responsible for
owning the server and security infrastructure and configuring the product for multi-user
systems. It is also intended for device configuration administrators, firewall and VPN
administrators, and network security operation center administrators.
Network and Security Manager
Administration Guide
Describes NSM features that relate to device configuration and management. It also
explains how to configure basic and advanced NSM functionality, including deploying
new device configurations, managing Security Policies and VPNs, and general device
administration.
Network and Security Manager
Configuring Firewall/VPN Devices
Guide
Provides task-oriented procedures describing how to perform basic tasks in the NSM
user interface. It also includes a brief overview of the NSM system and a description of
the GUI elements.
Network and Security Manager
Online Help
Provides comprehensive information about configuring the Secure Access appliances.Secure Access Administration Guide
xvCopyright © 2010, Juniper Networks, Inc.
About This Guide

Table 4: Network and Security Manager and Secure Access Device Publications (continued)
Provides procedures to install Secure Access appliances on your network and begin
configuration.
Secure Access Quick Start Guide
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
•JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf .
•Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/ .
•JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
•Find CSC offerings: http://www.juniper.net/customers/support/
•Search for known bugs: http://www2.juniper.net/kb/
•Find product documentation: http://www.juniper.net/techpubs/
•Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
•Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
•Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•Use the Case Management tool in the CSC at http://www.juniper.net/cm/ .
Copyright © 2010, Juniper Networks, Inc.xvi
Configuring Secure Access Devices Guide

•Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html .
xviiCopyright © 2010, Juniper Networks, Inc.
About This Guide

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Configuring Secure Access Devices Guide

PART 1
Getting Started
•Understanding Secure Access Device Configuration on page 3
•Secure Access Device and NSM Installation Overview on page 7
1Copyright © 2010, Juniper Networks, Inc.

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