TABLE OF CONTENTS
3
6.4.2 Tones ....................................................................................................... 43
6.4.3 Ring Signals............................................................................................. 45
6.4.4 Sequences ............................................................................................... 46
6.4.5 System Settings I ..................................................................................... 47
6.5 Automatic Attendant / Voice Mail Port Management ......................................... 48
6.6 Recording the Automatic Attendant Greeting Messages................................... 50
6.6.1 Message Recording by Phone ................................................................. 50
6.6.2 Importing Sound Files .............................................................................. 51
6.7 Statistics ............................................................................................................ 51
6.8 Technical Report ............................................................................................... 52
7- MUSIC ON HOLD SETUP ......................................................... 54
8- MESSAGE & MUSIC ON HOLD MANAGEMENT..................... 55
8.1 Via Telephone ................................................................................................... 55
8.2 Via PC - Message Manager software................................................................ 55
8.2.1 Message and Music Folders in the Unit ................................................... 56
8.2.2 Upload a Sound File................................................................................. 58
8.2.3 Download a Sound File ............................................................................ 59
8.2.4 Play, Delete and Rename Files................................................................ 60
8.2.4.1 Files in the PC ............................................................................. 60
8.2.4.2 Files in the Unit (Voice System)................................................... 60
9- MAINTENANCE ......................................................................... 61
9.1 Backup and Restore .......................................................................................... 61
9.1.1 Backup ..................................................................................................... 61
9.1.2 Restore..................................................................................................... 61
9.2 Signal and Ring Signal Levels Measurement.................................................... 61
9.2.1 Signal Levels Graph................................................................................. 61
9.2.2 Ring Signal Levels Graph ........................................................................ 64
9.3 Various System Parameters.............................................................................. 65
9.4 Troubleshooting................................................................................................. 66
9.5 Create a Log File in Terminal Mode .................................................................. 66
10- TELEMAINTENANCE.............................................................. 68
10.1 Connection via Internet.................................................................................... 68
10.2 Connection via Modem.................................................................................... 68
10.2.1 Telemaintenance Call ............................................................................ 69
11- TECHNICAL DESCRIPTION ................................................... 72
11.1 Contents of the Voice Mail Pack...................................................................... 72
11.2 Weight and Dimensions................................................................................... 72
11.3 System Architecture ........................................................................................ 72
11.4 The Unit´s Rear Panel ..................................................................................... 73
11.5 The Unit´s Front Panel .................................................................................... 73
Appendix - System Messages ...................................................................................... 75
Appendix - Environmental Information.......................................................................... 80
Appendix - ROHS Compliancy ..................................................................................... 81