JVC Connected Cam GY-HC500U Owner's manual

GY-HC550/500 Firmware V0120 Updated Features and Instructions
14th Feb 2020
1. Added H.265/HEVC live streaming with optional KA-EN200 H.265/HEVC streaming adapter
inserted in extended slot.
With optional KA-EN200 streaming adapter , it enables to perform live streaming with H.265/HEVC
from GY-HC550/500.
KA-EN200 is inserted to extended slot of GY-HC550/500. Please refer to instruction manual of
KA-EN200 on how to fix KA-EN200.
[Network] > [Live streaming] > [Option Adapter] select “Enable”
After reboot set streaming server.
KA-EN200 (Option)
Supported resolution and frame rate of Live streaming
U model, E model common
System File format Resolution
Frame
rate
1920x1080
60p
1920x1080
30p
1280x720
60p
1280x720
30p
60p
✔ ✔ ✔ ✔
60i
✔ ✔ ✔ ✔
30p --
✔-- ✔
1280x720 60p -- --
✔ ✔
60i
✔ ✔ ✔ ✔
30p --
✔-- ✔
1440x1080 60i
✔ ✔ ✔ ✔
1280x720 60p -- --
✔ ✔
System File format Resolution
Frame
rate
1920x1080
50p
1920x1080
25p
1280x720
50p
1280x720
25p
50p
✔ ✔ ✔ ✔
50i
✔ ✔ ✔ ✔
25p --
✔-- ✔
1280x720 50p -- --
✔ ✔
50i
✔ ✔ ✔ ✔
25p --
✔-- ✔
1440x1080 50i
✔ ✔ ✔ ✔
1280x720 50p -- --
✔ ✔
REC format
LiveStreaming format
HD
QuickTime
(H.264)
1920x1080
QuickTime
(MPEG2)
MXF
(MPEG2)
1920x1080
REC format
LiveStreaming format
HD
QuickTime
(H.264)
1920x1080
QuickTime
(MPEG2)
MXF
(MPEG2)
1920x1080

U model only
E model only
Memo
(1) Selectable 4:2:2 mode or 4:2:0 mode at 60p/50p
fixed 4:2:0 at 30p/25p
2. Added HD(MPEG-2 (MOV,MXF)) at HD + Web
Added ”QuickTime(MPEG2)”and ”MXF(MPEG2)”
[System] → [Record Set] → [Record Format] →[System] ”HD + Web” → HD format
Format Combination of A-slot +B-slot (HD+Web)
In this case Web N/A interlace format
System File format Resolution
Frame
rate
1920x1080
60p
1920x1080
30p
1280x720
60p
1280x720
30p
1920x1080 60p
✔ ✔ ✔ ✔
1280x720 60p -- --
✔ ✔
REC format
LiveStreaming format
HD
Exchange
System File format Resolution
Frame
rate
1920x1080
50p
1920x1080
25p
1280x720
50p
1280x720
25p
1920x1080 50p
✔ ✔ ✔ ✔
1280x720 50p -- --
✔ ✔
HD
MP4
REC format
LiveStreaming format

3. Supported control from the RM-LP250S and RM-LP250M, IP Remote controller.
Supported RM-LP250S and RM-LP250M, New IP Remote controller of CONNECTED CAM
STUDIO series. It enables Iris and Color etc control via IP.
It needs to match camera setting of “User “ and “Password” for Web access with those of
RM-LP250S/M. Check Iris control enables from RM-LP250S/M after turning power ON the camera.
When camera crew control IRIS, shut the network connection (setting Network Off) and
Operate (1) or (2)
(1) Reboot the camera.
(2) Put “Full auto” button On/Off Push the button twice
See Instructions Manual of RM-LP250S/M on operation of Remote controller.
HD+Web
【A】Fmt/Reso 【A】Frame Rate 【B】Resolution 【B】Frame Rate 【B】Bit Rate
MOV(MPEG2) 30p/60i 960x540 30p
3M（HQ）
1920x1080 480x270 30p 1.2M(LP)
25p/50i 960x540 25p
3M（HQ）
480x270 25p 1.2M(LP)
1440x1080 60i 960x540 30p 3M（HQ）
480x270 30p 1.2M(LP)
50i 960x540 25p
3M（HQ）
480x270 25p 1.2M(LP)
1280x720 60p 960x540 30p 3M（HQ）
480x270 30p 1.2M(LP)
50p 960x540 25p
3M（HQ）
480x270 25p 1.2M(LP)
MXF(MPEG2) 30p/60i 960x540 30p
3M（HQ）
1920x1080 480x270 30p 1.2M(LP)
25p/50i 960x540 25p
3M（HQ）
480x270 25p 1.2M(LP)
1440x1080 60i 960x540 30p 3M（HQ）
480x270 30p 1.2M(LP)
50i 960x540 25p
3M（HQ）
480x270 25p 1.2M(LP)
1280x720 60p 960x540 30p 3M（HQ）
480x270 30p 1.2M(LP)
50p 960x540 25p
3M（HQ）
480x270 25p 1.2M(LP)

RM-LP250S RM-LP250M
*Required version up of RM-LP250S/M to connect with GY-HC550/500
4. Added new frame rates on Return-over-IP
Added new frame rate in the Return-over-IP function.
[Network] > [Return over IP] > [Return Server] > [Frame rate]
Added 30p,25p
When select “RTSP/RTP” or “ZIXI” in [Type] , Selectable frame rate is among 60p/50p/30p/25p

5. Menu Screen is displayed on View remote control
When use remote control from Web browser and shown View remote control screen,
Menu screen can be displayed on view remote control screen.
It becomes easier to remote control from PC or Smart phone.
*When tapping(Tablet or Smartphone) or clicking (PC) any point on screen,
Display(information characters and icons on screen) are turned on/off
6. Added Backup Rec to SSD (Extended slot) at 4K Rec(H.264 to SD card)
In case of Select ed “4K “ (H.264 30p/25p/24p) [System] > [Recording Set] >
[Rec Format] > [System] Added backup recording to SSD
Revised Menu
・Added “Backup EXT” [System] → [Record Set] → [Slot Mode]
・” Backup EXT ” : Backup Recording to SSD+ KA-MC100 (optional) in the Extended slot.
・Conventional Backup (JVC Camcorder) is changed “ Backup B “ (SD card)
・” Backup B ” : Backup Recording to SD/SDHC/SDXC card in B slot
・Restriction of “Backup EXT” is same as “Backup B”

*Required optional KA-MC100 and recommended SSD media
Memo
* Record Set is fixed “Normal”
* Not available following functions
View Remote control from PC, Clip Cutter
* When changed setting , it may needed reboot of unit.
* In case of selecting “Backup EXT” in [Slot Mode]
Selectable “HDMI” or “SDI” in [V/A set] > [Video Set] > [HDMI/SDI OUT]
7. Assignable ” Infrared shooting SW “ to any favorite USER button
“Infrared” can be assigned to any user button.
[Camera Function] > [USER Switch Set] Select “Infrared”

8. Enables to output HD-SDI at 4K EXT(SSD) recording
While Rec format is selected “4K EXT(SSD)”
[A/V Set] > [Video Set] > [HDMI/SDI OUT] Select [HDMI] or [SDI]