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WHEN CALLING TECH SUPPORT — PLEASE HAVE THE PHONE SERIAL NUMBER READY
COP Mount phones should have no gap between the phone and the fixture.
To minimize AC and motor noise in the system, always use shielded wire for the
phone line — grounded at one end only.
Check to see if you need to dial the area code or 1 before the phone number.
On PBX systems you may have to enter a 9 or 8 followed by a pause () before the
phone number. You may also need to set the timer to “02” or “03” for proper shutoff.
If the phone does not shut off automatically (no CPC signal), the phone needs to be
shut off manually by pressing , #, or by using the built in timer (phone feature #4).
If the LED stays lit, check that the Program switch is in the off position (Labeled P →).
The phone can work on phone line power, so long as the phone line conditions meet
the 30mA minimum specifications. If not, the 9V battery can be used to supplement
phone line power. The battery should be replaced every 2 years, or after 30 hours of
phone activation.
QUICK TROUBLESHOOTING
1. Enter programming mode. (STEP 1 — A:)
2. Press then 3 and wait for the prompt.
3. Enter memory address. Start by programming slot #1. Use #2-5 for
additional numbers.
4. Enter phone number, then press the # key. (Use the key to program a
pause).
5. Phone will play back the number. (If incorrect go to step 2 in this section).
6. Repeat steps 2-4 to program additional numbers.
On Ringdown, program “5”, “5” into phone number memory
address slot #1. If that does not work, try “”, “”.
7. When finished, exit program mode (STEP 1 — B:) or go to next feature.
[Use this method to program the SoundNet
account number in memory address slot #6.]
STEP 4 — PHONE NUMBER
1. Enter programming mode. (STEP 1 — A:)
2. Press then 1.
3. Press # to start recording, press # when finished.
4. After recording, phone will play back the message. (If incorrect
go to step 2 in this section.)
5. Go to next feature or exit program mode (STEP 1 — B:)
To delete message:
1. Enter programming mode. (STEP 1 — A:)
2. Press then 1.
3. Press #, #.
4. There will be no message played back (you will hear a short
tone when erasing remotely).
5. Go to next feature or exit program mode (STEP 1 — B:)
STEP 5 — THE MESSAGE
The phone can be programmed with the keypad or remotely over the phone
line. To program remotely, call into the phone. A 9V alkaline battery is
required to use the keypad.
A: To enter programming mode (locally):
1. Connect the battery
2. Slide program switch (labeled P →) in direction of arrow.
3. Wait 5 seconds or until the LED is lit.
4. Press the key followed by the 7 key.
5. Wait for the voice to prompt you for a security code.
6. Enter security code (factory default is 1234). If security code is lost or
forgotten, call K-Tech for information.
You are now in programming mode and you will be prompted with the
following message: “Enter star then program feature number.”
(Always wait for voice prompts to end before pressing any keys.)
7. Press the key then the number of the feature you want to program.
B: To exit programming mode:
1. Press the key followed by the # key to exit.
2. Slide program switch (labeled P →) opposite arrow direction.
STEP 1 — PROGRAMMING MODE
1. Enter programming mode. (STEP 1 — A:)
2. Press then 0 and wait for prompt.
3. Enter a number between 1 and 7
(1 is the softest, 7 is the loudest).
4. Go to next feature or exit program mode (STEP 1 — B:)
STEP 2 — VOLUME
ACTIVATION — Press the activating push-button. The LED will turn on, then a dial tone will be heard for 2-3 seconds. The first phone number
will dial. If the call is answered within the programmed number of rings, the voice announcement will play to the answering party only. Check for
two way communication. Have them press # to flash a single LED. Tell them the phone ID number.
FOR MULTIPLE NUMBER DIALING — If the call is not answered within the programmed number of rings or the number is busy, the phone will
hang up and dial the next number (until all numbers in memory have been dialed). It then returns to the first number, for a total of twelve
attempts.
CALLING THE PHONE — Have the answering party call the elevator back. It will ring, then automatically answer the incoming call and establish
two-way communication.
ENDING THE CALL — The phone will automatically shut off within 10 seconds after the answering party hangs up, or if they press , #, or by
the auto shut off timer.
STEP 6 — TESTING
BOK108
Original Sept. 2020
Revision: 102020
FCC Information — The K-Tech ET401 Series meets FCC 15 and 68
standards, IC and ETL approval. FCC Registration # ERC-USA-44557
-TE-T IC# 164311441A REN (Ringer Equivalence Number) 1.0
STEP 3 — SETTING INCOMING RINGS
No Jumper
= 1 ring
One Jumper on B
= 5 rings
A B
One Jumper on A
= 2 rings
Both Jumpers on A&B
= 9 rings
A B
A B
A B
Auto answer is programmed with the Ring jumper(s) as shown:
QR0005
