Kaleidescape Terra User manual

Kaleidescape Terra
Installation Guide
September 2021

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Kaleidescape, Inc. 295 N. Bernardo Ave., Suite 100, Mountain View, CA 94043 USA
This document is for informational purposes only. Kaleidescape makes no
representations or warranties express or implied, regarding the accuracy or
completeness of the information contained herein and Kaleidescape shall have no
obligation to provide updates to this information in the future.
Copyright © 2016-2021 Kaleidescape, Inc. All rights reserved. Kaleidescape and the
Kaleidescape logo are trademarks of Kaleidescape, Inc. and are registered in the United
States and certain other jurisdictions. Other trademarks and trade names are owned by
third parties and may be registered in some jurisdictions.
This document revision corresponds to kOS software version 10.11
Revision 7, September 2021

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Contents
Overview 4
Kaleidescape Terra 4
What’s in the Box 5
Front Panel Buttons 5
Front Panel Indicators 6
Physical Installation 6
Planning the Installation 6
Ventilation and Clearance 6
Power Requirements 6
Network Requirements 6
Installing Terra 7
Tabletop / Shelf Installation 7
Rack Installation (Full Size) 7
Rack Installation (Compact) 8
Network Connection 9
System Configuration 10
First-Time Setup 10
Grouping Components 10

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Overview
This document provides steps for:
Installing a Terra movie server.
Adding a Terra to a Strato system.
Creating a Strato system from a Terra server.
Kaleidescape Terra
The Kaleidescape Terra movie server was designed to store movies without
added compression or loss of quality. You can add Terra to any Strato
system to store movies downloaded from the Kaleidescape store and make
them available to every Strato and Alto player in the system. Terra makes it
possible to configure a Strato system with many players.
A Terra server will not connect to or add storage to a Premiere system.
You can purchase a full size, 2RU, Terra with four replaceable hard drives
or a half width, 1RU, Terra (compact) with a single internal hard drive.
Terra (full size) servers continue operating even after a hard drive fails. The
movies that were stored on the failed drive are automatically restored from
the Kaleidescape movie store. The failed hard drive can then be replaced in
the field to regain the lost capacity.
Terra (compact) contains a single hard drive that is not field replaceable.
Terra can deliver multiple movies at the same time over a standard
residential network to Strato and Alto players anywhere in the home. Once
a movie is downloaded and stored on Terra, it can be enjoyed immediately
from any of these players.
Features of Terra:
Storage for up to 1,080 4K Ultra HD movies, 1,950 Blu-ray quality
movies, or 10,800 DVD quality movies (72TB model).
Up to five Terra servers can be grouped to store larger collections.
Provides computing services that enhance player performance.
Enables configurations with large numbers of viewing zones.
Up to 10 simultaneous playbacks of 4K Ultra HD movies.
*Five for Terra (compact).
Up to 15 simultaneous playbacks of Blu-ray quality movies.
*Ten for Terra (compact).

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What’s in the Box
The following items are included in the box:
1x Terra server
1x Accessory box containing:
1x AC adapter + IEC adapter-to-wall cable
1x Ethernet network cable
Front Panel Buttons
Full size Terra’s power button is behind the acrylic front panel. Push the top
middle of the panel to flip it down. The power button of Terra (compact) is
located at the bottom right in the recessed vent area.
Power – toggles Terra on or off (hold for 3 seconds to turn off).
When off, downloads will not proceed and connected players
cannot access local movies.
Terra (full size):
Power button is
behind the flip-
down panel
Terra (compact):
Bottom right of
front panel

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Front Panel Indicators
Full size Terra has four indicators that illuminate in the event of a problem:
Temperature – operating temperature is too hot or too cold.
Hard Disk – one of the hard disks inside Terra has a failure.
Network – a network error has occurred.
General – check the system’s Browser Interface for details.
Terra (compact) indicates a general error when the logo is amber. Check
the Browser Interface for more information.
Physical Installation
Planning the Installation
Ventilation and Clearance
Use the following guidelines when installing system components to ensure
proper clearance and ventilation. These guidelines apply to all installations
including rack mounting. (Rack-mount hardware sold separately.)
1. Mount components in a location with adequate ventilation.
2. Maintain a 2 in. (5 cm) clearance in the back and a 1 in. (2.5 cm)
clearance in the front and on the sides.
Power Requirements
Kaleidescape component power supplies are universal input. They operate
on any nominal line voltage between 100–240V, and frequency between
50–60Hz.
Kaleidescape recommends a grounded outlet with a high-quality surge
protector for the power source for players and servers. A UPS is optional.
Network Requirements
A wired Gigabit Ethernet network connection is required.

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Installing Terra
Tabletop / Shelf Installation
1. Choose a suitable location that is sturdy enough to hold the Terra.
a. A Terra (full size) weighs 22 lbs and is approximately 12 inches
deep with rear cables connected.
b. A Terra (compact) weighs 7 lbs and is approximately 16 inches
deep with rear cables connected.
2. Place the Terra onto the tabletop or shelf. Terra ships with feet attached.
3. Installation is complete. You may now proceed to the Network
Connection section below.
Rack Installation (Full Size)
1. Rack installation of Terra (full size) requires the Terra rack-mount kit
(KMOUNT-TERRA), sold separately.
2. Terra requires two rack units of space. Determine a suitable location in
the rack to install Terra.
3. Place the Terra server upside down on a soft, clean surface.
4. Assemble the rack ears onto the bottom of Terra as shown:
a. Remove and keep the four flat-head screws installed near the feet
on the bottom surface of the Terra.

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b. Place the rack shelf on the unit. Determine how far the front panel
should extend beyond the faceplate, aligning the appropriate holes
with those just exposed when the screws were removed.
c. Reinstall the four flat-head screws through the rack ears and into
the aligned screw holes.
Rack Installation (Compact)
1. Rack installation requires the Terra (compact) and Strato C universal
rack-mount kit (KMOUNT-K0110-K0217-RM), sold separately.
A single, or two side-by-side, Terra (compact) and Strato C components
can be rack mounted with this shelf and faceplate package. Both single
and double-hole faceplate options are included in the rack kit.
2. Terra (compact) requires one rack unit of space. Determine a location in
the rack to install Terra.
3. Select the appropriate faceplate for single or double installation.
4. Place the component(s) upside down on a soft, clean surface.
5. Assemble the rack shelf and faceplate onto Terra (compact) as shown:
a. Remove and keep the three black flat-head screws installed in
the front half of Terra’s bottom surface.

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b. Place the rack shelf on the unit. Determine how far the front panel
should extend beyond the faceplate, aligning the appropriate holes
with those just exposed when the black screws were removed.
c. Reinstall the three flat-head screws through the rack shelf and
into the aligned screw holes.
d. Slide the front faceplate on.
Network Connection
All Kaleidescape components must be connected to the same local
network to be grouped into the same system.
1. Ensure that any Kaleidescape Strato and/or Alto players that will be
grouped with Terra are connected to a wired network and powered on.
Note: Components must use Ethernet to group with a Terra server. Wi-Fi is not
supported when grouping with other components.
2. Insert an Ethernet cable (Cat5e or better) into the network port on the
back of the Terra server.
3. Insert the other end of the Ethernet cable into a 1000Base-T (Gigabit)
Ethernet switch/router.
Note: When Terra is turned on, the left network port light will illuminate to indicate
a successful network connection. It must be amber, indicating the connection is
1000Base-T. The light on the right blinks when there is network activity.
4. Connect power.
5. Turn on the Terra Server using the power button (see Front Panel
Buttons). The Kaleidescape logo will illuminate white. Initialization may take
several minutes.

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System Configuration
First-Time Setup
For a system of Terra servers and Strato C players: connect network and
power to each component, group them together using the Browser
Interface, then connect video to the players and perform the on-screen
player Activation sequence.
For a system with any number of Strato 2U, Strato S, or Alto players: set up
the players first, group them together, then complete the Activation step.
Then add the Terra(s) to the system. If needed, more details on activation
and grouping are found in the player’s installation guide (available here).
Grouping Components
You will use the Browser Interface to group components.
Enter http://my-kaleidescape.local or http://my-kaleidescape into a web
browser connected to the same local network as the Kaleidescape
components.
OR
Enter the Browser Interface URL found in the System Summary of a
player’s onscreen display. Use a remote control to select Menu ➝
System ➝Status ➝System Summary. You will see the URL at the
bottom of the system summary screen.
More details on finding the Browser Interface can be found here:
https://support.kaleidescape.com/article/Accessing-the-Browser-Interface
From the Browser Interface:
1. Select the Settings tab at the top of the page, then select the
Components sub-tab.

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2. At the bottom of the Components page, click Add component.
If the Add Component section is not visible, check that all components
are powered on and connected to the same wired local network. For
best high bit-rate video streaming experiences, components cannot be
grouped over Wi-fi due to the unpredictable nature of that connection.
3. Add to, or create, your Kaleidescape system. The Add Component
page lists all Kaleidescape components on the local network that are
not already part of a system.
For an existing system, locate the new Terra server and click Add.
For a new system, a single Terra is automatically chosen as the root
server for the system, it will not appear in the Add Component’s list.
Add players and servers to this Terra as appropriate.
4. It may take several minutes for the Terra server, or players, to join the
system, especially when a software update must be performed.
5. When adding more than one Terra server or player, repeat step 3.