KAPERSKY ADMINISTRATION KIT 6.0 User manual

KASPERSKY LAB
Kaspersky®Administration Kit
version 6.0
Getting started

KASPERSKY®ADMINISTRATION KIT
VERSION 6.0
Getting started
©Kaspersky Lab
http://www.kaspersky.com/
Revision date: February, 2007

Contents
CHAPTER 1. INTRODUCTION ...................................................................................... 4
CHAPTER 2. GETTING STARTED................................................................................ 6
2.1. Installing MSDE 2000............................................................................................ 7
2.2. Installing Kaspersky Administration Kit Components........................................... 7
2.3. Quick Start Wizard................................................................................................. 8
2.4. Creating an administration group........................................................................ 10
2.5. Remote installation of the Network Agent .......................................................... 10
2.6. Kaspersky Anti-Virus application deployment .................................................... 11
2.7. Checking the operation of the update task......................................................... 12
2.8. Configuring notifications ...................................................................................... 13
2.9. Testing the notification system and on-demand scan task................................ 14
2.10. Generating reports............................................................................................. 14
CHAPTER 3. UPGRADING FROM KASPERSKY ADMINISTRATION KIT 5.X
AND 6.0 TO VERSION 6.0 (MAINTENANCE PACK 1)........................................... 16
CHAPTER 4. CONCLUSION ........................................................................................ 18
APPENDIX A. KASPERSKY LAB................................................................................. 19
A.1. Other Kaspersky Lab Products .......................................................................... 20
A.2. Contact Us........................................................................................................... 30
APPENDIX B. LICENSE AGREEMENT....................................................................... 31

CHAPTER 1. INTRODUCTION
This document outlines the main steps a network security administrator must
take to quickly and efficiently install an anti-virus protection system, based on
Kaspersky Lab’s applications, across a corporate network using Kaspersky
Administration Kit.
This document examines a simple scenario in which anti-virus protection is
installed on several computers running a Microsoft Windows operating system
without using the hierarchy of the Administration Servers. For successful
installation, the computers must run any of the following operating systems:
Microsoft Windows 98; Microsoft Windows ME; Microsoft Windows 2000 with
Service Pack 1 or better; Microsoft Windows NT4 with Service Pack 6a or better;
Microsoft Windows XP Professional with Service Pack 1 or better; Microsoft
Windows XP Professional x64 or better; Microsoft Windows Server 2003 or
better; Microsoft Windows Server 2003 x64 or better; Microsoft Windows Vista,
Microsoft Windows Vista x64.
This document also describes the process of upgrading Kaspersky Lab’s
applications from versions 5.x to version 6.x.
For detailed information on Kaspersky Administration Kit refer to the
Implementation Guide, Administrator’s Guide, and Reference Guide.
Kaspersky Administration Kit 5 is designed for managing the anti-virus protection
system within a corporate network. The application enables the administrator to
do the following:
• Create a logical network that ensures anti-virus protection of the
corporate network.
• Deploy and uninstall enterprise anti-virus applications across a network.
• Remotely manage the anti-virus protection system from a single location.
• Receive notifications across the network about virus protection-related
events.
• Accumulate statistics and reports from all installations.
• Manage licenses for all installed anti-virus applications
• Perform centralized management of objects placed in quarantine or
backup storage by anti-virus applications.
Kaspersky Administration Kit consists of the following components:
• Administration Server stores information on Kaspersky Lab applications
installed on an enterprise network and manages such applications in a
centralized manner. The Administration Server stores all the data about
the corporate anti-virus protection system in an MSDE 2000 database

Introduction 5
with Service Pack 3 or higher, Microsoft SQL Server 2000 with Service
Pack 3 or higher, MySQL 5.0.32, Microsoft SQL 2005 or higher or
Microsoft SQL 2005 Express or higher. Databases must be working in the
corporate network before the installation and operation of the
Administration server begin. MSDE 2000 with Service Pack 3 can be
installed using the Kaspersky Administration Kit 6.0. In order to do it, you
computer must have Microsoft Data Access Components (MDAC) 2.8 or
higher installed on your computer.
• Administration Agent interfaces with the Administration Server and
Kaspersky Lab applications installed on a network host (workstation or
server). This component is common to all Kaspersky Anti-Virus Business
Optimal or Kaspersky Corporate Suite Windows products. Separate
versions of Administration Agent exist for Kaspersky Lab Novell and UNIX
applications.
• Administration Console provides a user interface for Server and Agent
administration services. Administration Console is implemented as a
Microsoft Management Console (MMC) plugin.

CHAPTER 2. GETTING STARTED
To build an effective protection system around your corporate network, follow
these steps:
1. Install Microsoft Data Access Components (MDAC) 2.8 or higher. This is
not required if this component is already installed in your corporate
network.
2. Install MSDE 2000 SP 3 (see section 2.1 on page 7), Microsoft SQL 2000
SP 3 or better, MySQL 5.0.32, Microsoft SQL 2005 or better, or Microsoft
SQL Express or better. Skip this step if your network already has either of
these database servers installed.
3. Install the Administration Server and Administration Console (see
section 2.2 on page 7).
4. Configure the initial settings of the anti-virus protection system using the
Quick Start Wizard (see section 2.3 on page 8).
5. Create administration groups (see section 2.4 on page 10) if such groups
have not been created using the Quick Start Wizard. Administration
groups allow to manage groups of client computers as a single entity by
applying policies and group tasks.
6. Remotely install the Network Agent on client computers to allow their anti-
virus application to interact with the Administration Server (see section 2.5
on page 10).
7. Remotely install on selected client computers Kaspersky Lab's application
that ensure anti-virus protection of the corporate network and support
administration via Kaspersky Administration Kit (see section 2.6 on
page 11). If these application are already installed, this step is not
required.
8. Configure the downloading of anti-virus database updates from the
Internet by the Administration Server, and verify that the operation is
successful. Verify that the databases are being updated on client
computers (see section 2.7 on page 12).
9. Configure options for notifying the administrator of virus-related events on
client computers (see section 2.8 on page 13).
10. Run an on-demand scan on client computers and check the notification
task performed on client computers (see section 2.9 on page 13).
11. View a report on the anti-virus protection of client computers and the
number of viruses detected by Kaspersky Lab’s applications (see
section 2.10 on page 14).
If the steps above have been successfully completed, you have built a reliable
anti-virus protection system for your corporate network.

Getting started 7
The following sections describe these steps in more detail.
2.1. Installing MSDE 2000
Skip this step if MSDE 2000 SP 3, Microsoft SQL Server 2000 SP 3, MySQL
5.0.32, Microsoft SQL 2005 or higher, or Microsoft SQL 2005 Express or higher
are already installed on the corporate network.
Before installing MSDE you must install Microsoft Data Access Components
(MDAC) 2.8 or higher (the distribution package is available Microsoft website).
To install MSDE 2000 from the package included in Kaspersky Administration
Kit,
1. Select a computer on which to install the Administration Server
database. This is typically the same computer on which Administration
Server will be installed.
2. Run locally the setup.exe file in the MSDE2KSP3 directory on the
Kaspersky Administration Kit installation CD.
3. Follow the setup wizard’s instructions.
After you have performed all the installation steps, the MSDE 2000 SP 3
application will be installed on the selected computer. MSDE 2000 SP 3 requires
no administration.
The Administration Server uses MSDE 2000 SP 3 or SQL Server 2000 SP 3 to
store anti-virus protection data in a central database.
Administration Server data may be backed up using klbackup utility bundled
with Kaspersky Administration Kit or using the Administration Server Backup
global task. Please refer to the Administrator’s Guide for details.
2.2. Installing Kaspersky
Administration Kit Components
In the course of an installation, desired components may be selected:
Administration Server, Kaspersky Lab Posture Validation Server for Cisco
NAC, Administration Agent, and Administration Console. Administration
Agent and Console are not optional; they are always installed. Kaspersky Lab
Posture Validation Server for Cisco NAC is a standard Kaspersky Lab
component for integration with Cisco Network Admission Control and is not
considered in this guide. By default, all components are installed.
If necessary, the Administration Console can be installed on another computer,
and manage the Administration Server via the network.

8Kaspersky Administration Kit 6.0
To install the Administration Server and / or the Administration Console,
1. Select a computer on which to install the components. If there is a
Windows domain structure on your network, it is recommended that you
install the Administration Server on a member of the domain.
Kaspersky Administration Kit 6.0 (Maintenance Pack 1) Administration
Server and/or Console may be installed on the same host running
Administration Server and/or Console Versions 5.x, or 6.0.
You are advised to possess domain administrator rights when installing
the product. This will allow to automatically create KLAdmins and
KLOperators groups and to provide necessary credentials to account,
under which Administration server will operate.
2. Run the setup.exe file from the Kaspersky Administration Kit installation
CD.
3. Follow the wizard’s instructions.
Select the domain administrator account as the service account under
which the Administration Server will start on this computer.
2.3. Quick Start Wizard
To perform initial configuration of anti-virus protection settings,
1. Run the Administration Console by clicking Start ÆPrograms Æ
Kaspersky Administration Kit ÆKaspersky Administration Kit.
2. Connect to the Administration Server by clicking the Administration Server
node in the console tree. Accept the server certificate.
3. Open the shortcut menu and select Quick Start Wizard.
4. Wait until the Administration Server finishes searching your network and
detects all computers on the network.
5. Create administration groups by one of the following methods:
• If you are only dealing with several test computers, select the
Manual option to manually add test client computers to the
group.
• If products are being rolled out to all hosts in an enterprise
network, administration groups can be created automatically.
Select the option to Create Logical Network Based on
Windows Network. This will create a logical network based on
Microsoft Windows domains and work groups (administration
groups will match Microsoft Windows domains and work
groups).

Getting started 9
6. Specify options for sending email and NET SEND notifications generated
by Kaspersky Lab’s applications. These settings can be edited as part of
the Administration Server properties. For more information, refer to the
Administrator’s Guide.
7. Run a process that creates policies for anti-virus applications and multiple
tasks that would configure correct operation of the anti-virus protection
system in the corporate network. Kaspersky Administration Kit 5 uses
group policies to apply settings uniformly to all computers in a group.
Tasks are actions performed by the anti-virus software on all computers in
a group.
The following objects will be created:
• Higher-level policies for Kaspersky Anti-Virus for Windows
Workstations 5.0 and 6.0 with default settings. Later you will be
able to view and modify the policy settings. In order to apply
changes that you have made in the policy to the client
computers and to prevent the user from altering these settings,
use the symbol.
• A global task for updating the Administration Server from the
Internet.
The application will download updates, to both the anti-virus
database and to program modules, from Kaspersky Lab’s
update servers, and save them to the shared folder specified
during the installation of Administration Server. Client
computers will retrieve the updates from this shared folder.
Later, in order to achieve more flexibility when the client
computers retrieve the updates, distribution of updates to the
slave Administration servers and Updating Agents can be used
(details see the Administrator's Guide). To configure updating
the settings for retrieving updates from the Kaspersky Lab's
updates servers click the Updater Settings button.
• An upper-level group task to update anti-viruses databases on
client computers will be created with default settings (for
Kaspersky Anti-Virus 5.0 and 6.0 for Windows Workstations).
The client computers will be configured to retrieve updates from
the shared folder.
• An on-demand scan task for client computers will be created
with default settings (for Kaspersky Anti-Virus 5.0 and 6.0 for
Windows Workstations).
8. Indicate whether the task for receiving updates by the Administration
server should be launched immediately or according to the schedule.

10 Kaspersky Administration Kit 6.0
9. In the final window, indicate whether the deployment wizard should be
launched immediately after the completion of the Quick Start Wizard.
2.4. Creating an administration
group
To add a new group to the logical network,
1. In the console tree or the Groups folder in the details pane, select a
group to which you want to add a new group. Open the shortcut menu
and click New ÆGroup. Enter a name for the new group and click OK.
2. Move the selected client computers from the Network group to the new
group using cut-and-paste or drag-and-drop or by selecting New→Host
from the pop-up menu and following the prompts provided by the resulting
wizard.
In order to create a set of computer for moving to the administration
group based on some criteria, use the shortcut menu command Find
computer (or the analogous command in the Action menu). Details
see the Administrator's Guide.
For more detail on updating Kaspersky Administration Kit 5.хand 6.0 to
Version 6.0 (Maintenance Pack 1) see Chapter 3, p. 16.
2.5. Remote installation of the
Network Agent
Administration Agent may be deployed both by itself and in collocation with a
desired application. This section describes only the installation of Administration
Agent. This is convenient in situations when the desired version of an anti-virus
application is already installed on the client.
To deploy (remotely install) the Network Agent from a remote location,
1. Run the Application Deployment Wizard from the Administration Console
shortcut menu in the Administration Console.
2. Select the Network Agent installation package created by the Quick Start
Wizard. This package is created during the installation of the
Administration Server and contains settings that are used by the Network
Agent to connect to the Administration Server.
3. Select the computers of the administration group containing the target
computers on which Network Agent is to be installed.
4. Configure the remote installation settings.

Getting started 11
5. If required, enter the account to access the client computers. If the
Administration Server service account does not have administrator rights
for the selected client computers, use the default account.
6. During the next wizard step a group task for the deployment of the
Network Agent on the selected client computers will be created and run.
In the wizard window you can view the results of the task execution in the
real-time mode.
7. When the task is complete, view the task’s results and exit the Application
Deployment Wizard.
8. In order to ensure that the Administration Server can establish
connection to the Network Agent at any given moment, UDP port number
15000 must be opened on the client computer. If the UDP port cannot be
opened, check the Do not sever connection with the Administration
Server box on the General tab in the Properties:<Computer name>
dialog box used to configure the client computer’s settings.
To check that the installation was successful, click the Properties option in the
shortcut menu of one of the computers on which you have just installed the
Network Agent. Check that the Kaspersky Network Agent application is
displaying Running status on the Applications tab.
If the deployment was successful, but the Network Agent was unable to connect
to the Administration Server, use the kinagchik.exe utility. This utility is included
into the Network Agent distribution kit and is located in the Network Agent
installation root folder after the installation of this component. When run from the
command line, this utility provides detailed diagnostics of the Administration
Server connection settings. A detailed description of this utility is provided in the
Reference Book.
2.6. Kaspersky Anti-Virus
application deployment
This section focuses on the installation of Kaspersky Anti-Virus for Windows
Workstations from a remote location. Deployment of other Kaspersky Lab
applications is similar to that described below.
Some Kaspersky Lab's applications that support administration via Kaspersky
Administration Kit can be installed on the client computers only locally (details
see the Guide for the particular application).
To remotely deploy Kaspersky Anti-Virus for Windows Workstations on
networked computers,
1. Create a package for Kaspersky Anti-Virus for Workstations 5 using a
wizard. The wizard is started using the Remote Install node in the
shortcut menu.

12 Kaspersky Administration Kit 6.0
The .kpd file required to create the installation package is located in the
root of the Kaspersky Anti-Virus for Workstations distribution file. The
license key file for Kaspersky Anti-Virus for Workstations is also located in
this root directory. Specify the license key file used for the operation of
Kaspersky Anti-Virus Windows Workstations.
If needed, configure the installation package settings. It is recommended,
for example, that you enable automatic restart for client computers.
2. Run the Application Deployment Wizard from the Administration Server
shortcut menu.
3. Install Kaspersky Anti-Virus for Workstations from the installation
package, in the same manner as for the Network Agent (see section 2.5
on page 10). You can also install the Network Agent together with
Kaspersky Anti-Virus for Windows Workstation.
Remote installs may be performed on hosts running Kaspersky Anti-Virus
5.x for Windows Workstations. This will automatically remove Kaspersky
Anti-virus 5.x and replace it with Kaspersky Anti-virus 6.0.
To verify that the installation was correct, select a client computer on which you
have just installed the application, and open its Properties window. Open the
Applications tab and check that the Kaspersky Anti-Virus for Workstations 5
application has the Running status. The Tasks tab must display the real-time
protection task executed by Kaspersky Anti-Virus for Workstations 5.
2.7. Checking the operation of the
update task
To verify that client computers retrieve correctly the updates,
1. Run the update task on the Administration Server from the Task node in
the upper level of the console tree. This task is automatically created by
the Quick Start Wizard. The application will download updates from
Kaspersky Lab’s update servers and save them to the shared folder
specified during Administration Server installation. Wait until the task is
complete.
Click the History button to view the task’s outcome.
For a list of the updates downloaded, click on the Updates node in the
console tree.
Details on the updating procedure are available on Kaspersky Lab’s
website (http://www.kaspersky.ru/avupdates).

Getting started 13
2. Run the group update task on client computers. This task is created by
the Quick Start Wizard and is stored in the Group tasks folder of the
Group node. Wait until the task is complete.
Click the History button to view the task’s outcome.
Task, created by the Quick Start Wizard, updates client computers using the
connection between Network Agent and Administration Server. The following
methods of client computers updating are also supported:
• From the shared folder on Administration Server;
• From the shared folder on the main Administration Server (if Server
hierarchy is used).
• From the Kaspersky Lab's updates servers.
• Using an FTP or an HTTP-server;
To copy the latest updates from the shared folder, the client computers must
have read permission for this folder. If for some reason this is impossible, a FTP
or HTTP server can be used to deploy updates to client computers. Create a
FTP or HTTP directory linked to the Updates subfolder, in the shared folder in
which the Administration Server will save downloaded updates (for example,
ftp://admserver/updates). Specify this folder (ftp://admserver/updates) as the
update source for the update task running on client computers.
2.8. Configuring notifications
To configure notifications about virus protection-related events,
1. Open the Event Processing tab from the properties of the upper-level
policy for an anti-virus application (for example, Kaspersky Anti-Virus for
Workstations).
2. On this tab, specify the events you want to be notified about and select
how the notifications will be sent. Check the appropriate columns ( –
email, – NET SEND facility, – run executable) and configure
settings in event properties window Notification tab.
To test the notification system (see section 2.9 on page 14), it is sufficient
to setup a notification for Virus found and Virus, Worm, Trojan, and
Hacker Software Found events.
3. Use the symbol for all settings that you configure in order to extend
these settings to all client computers. To apply changes, go to Apply tab,
click the Advanced link, and click Apply Now in the resulting window.

14 Kaspersky Administration Kit 6.0
4. You can verify the settings you have configured by sending a message
manually. In order to do this, press the Test button on the event
properties window Notification tab. As the result a test notification
window will open. In case of any errors detailed information about them
will be displayed.
2.9. Testing the notification system
and on-demand scan task
To test the notification system and on-demand scan task,
1. Try to copy the Eicar test virus to the protected computer. Copying it will
fail if the real-time protection task is running. You should receive a
notification that the virus has been detected and this event should also be
recorded in the Events node in the console tree.
The Eicar “test virus” is not actually a virus, as it contains no code that
can cause damage to your computer. However, most anti-virus products
flag this file as a virus. You can download the “test virus” from the
official website of the EICAR organization at
http://www.eicar.org/anti_virus_test_file.htm.
2. Stop the real-time protection task on the client computer. Copy the Eicar
test virus on the client computer and enable the real-time protection task
again.
3. Run the on-demand scan group task for a group of client computers. As a
result, the application should detect the eicar.com file and send a
corresponding notification. A record of this event should also appear in
the Events node of the console tree.
2.10. Generating reports
From the Kaspersky Administration Kit event log data stored on the
Administration Server, the application can generate reports on the current state
of the anti-virus protection system state. The preset report templates can be
accessed from the Reports node of the console tree.
There are 13 standard templates that correspond to the following types of
reports:
• Anti-virus databases version report
• Error report
• Licensing report
• Report of the most infected desktops

Getting started 15
• Protection report
• Kaspersky Lab software version report
• Virus activity report
• External applications report
• Report about network attacks.
• Application Type Summary Report.
• Summary Report on Work Station and File Server Applications.
• Summary Report on Perimeter Defense Applications.
• Summary Report on Email System Protection Applications.
For example, if you create a virus activity report using the corresponding
template, it will contain information about all virus occurrences recorded by
Kaspersky Administration Kit.
If you add a computer that has no Network Agent to an administration group, the
protection report will contain information that one computer in the group is not
protected.

CHAPTER 3. UPGRADING FROM
KASPERSKY
ADMINISTRATION KIT 5.X
AND 6.0 TO VERSION 6.0
(MAINTENANCE PACK 1)
This section describes the procedure for upgrading from Kaspersky
Administration Kit 5.хor 6.0 to Version 6.0 (Maintenance Pack 1). This creates
the logical network for Kaspersky Anti-Virus 5.x and 6.x for Windows
Workstations and Kaspersky Anti-Virus 5.x and 6.x for Windows Servers. Some
of the steps have been described above. Here you will find step-by-step
instructions for a seamless transition.
Below is a typical migration scenario:
1. Installed Administration Server data are backed up using the
klbackup.exe utility. The utility is bundled with Kaspersky Administration
Kit and is copied to the installation root directory after the Administration
Server component is installed. Please note that the server certificate must
be saved for a complete Administration Server restore. This setting is
mandatory for the klbackup.exe utility.
2. Administration Server 6.0 (Maintenance Pack 1) is installed on the
enterprise network. It can be installed to the host already running
Administration Server 5.хor 6.0. When Versions 5.хand 6.0 are updated
to Version 6.0 (Maintenance Pack 1), all Administration Server and/or
Console data and settings are saved and are available under the new
version.
3. Create a logical network structure of administration groups for 5.x and 6.х
applications.
4. Create policies and group tasks for 5.хand 6.x applications on the logical
network. Configure required anti-virus protection settings and set rules for
processing virus protection-related events.
5. Specify which computers will migrate from version 5.хto version 6.х.
6. Create an installation package for version 5.хand 6.x applications, and
install the 5.хand 6.x applications on the selected computers. This
automatically removes previous versions of anti-virus applications and
installs upgraded anti-virus applications.

Upgrading from kaspersky administration kit 5.x and 6.0 to version 6.0 (Maintenance pack 1) 17
7. Computers on which you installed versions 5.x and 6.x of anti-virus
software are added to the logical network of Administration Server 6.0
(Maintenance Pack 1).
Gradually, all enterprise anti-virus protection previously built on versions 5.x and
6.x of anti-virus applications, migrates to the Kaspersky Administration Kit 6.0
(Maintenance Pack 1) platform.

CHAPTER 4. CONCLUSION
Kaspersky Administration Kit 5 offers a variety of administrative features,
extending beyond those mentioned in this document. This document introduces
Kaspersky Administration Kit 5 to show you how to begin using the application,
and to deploy the anti-virus protection system to networked computers. This
simple scenario deals with the basic issues related to building a reliable
protection system, allowing the administrator to:
• Deploy and configure the anti-virus protection administration system
• Deploy anti-virus applications on client computers from a single location
• Define the anti-virus protection policy
• Create and test the operability of the update task on client computers
• Test the operation of the real-time protection task
• Create and test the on-demand scan task for client computers
• Set rules for sending notifications after critical events
• Generate and view reports created by the anti-virus protection system

APPENDIX A. KASPERSKY LAB
Founded in 1997, Kaspersky Lab has become a recognized leader in information
security technologies. It produces a wide range of data security software and
delivers high-performance, comprehensive solutions to protect computers and
networks against all types of malicious programs, unsolicited and unwanted
email messages, and hacker attacks.
Kaspersky Lab is an international company. Headquartered in the Russian
Federation, the company has representative offices in the United Kingdom,
France, Germany, Japan, USA (CA), the Benelux countries, China, Poland, and
Romania. A new company department, the European Anti-Virus Research
Centre, has recently been established in France. Kaspersky Lab's partner
network incorporates more than 500 companies worldwide.
Today, Kaspersky Lab employs more than 450 specialists, each of whom is
proficient in anti-virus technologies, with 10 of them holding M.B.A. degrees, 16
holding Ph.Ds, and senior experts holding membership in the Computer Anti-
Virus Researchers Organization (CARO).
Kaspersky Lab offers best-of-breed security solutions, based on its unique
experience and knowledge, gained in over 14 years of fighting computer viruses.
A thorough analysis of computer virus activities enables the company to deliver
comprehensive protection from current and future threats. Resistance to future
attacks is the basic policy implemented in all Kaspersky Lab's products. At all
times, the company’s products remain at least one step ahead of many other
vendors in delivering extensive anti-virus coverage for home users and corporate
customers alike.
Years of hard work have made the company one of the top security software
manufacturers. Kaspersky Lab was one of the first businesses of its kind to
develop the highest standards for anti-virus defense. The company’s flagship
product, Kaspersky Anti-Virus, provides full-scale protection for all tiers of a
network, including workstations, file servers, email systems, firewalls, Internet
gateways, and hand-held computers. Its convenient and easy-to-use
management tools ensure advanced automation for rapid virus protection across
an enterprise. Many well-known manufacturers use the Kaspersky Anti-Virus
kernel, including Nokia ICG (USA), F-Secure (Finland), Aladdin (Israel), Sybari
(USA), G Data (Germany), Deerfield (USA), Alt-N (USA), Microworld (India) and
BorderWare (Canada).
Kaspersky Lab's customers benefit from a wide range of additional services that
ensure both stable operation of the company's products, and compliance with
specific business requirements. Kaspersky Lab's anti-virus database is updated
every hour. The company provides its customers with a 24-hour technical
support service, which is available in several languages to accommodate its
international clientele.

20 Kaspersky Administration Kit 6.0
A.1. Other Kaspersky Lab Products
Kaspersky Lab News Agent
The News Agent is intended for timely delivery of news published by Kaspersky
Lab, notifications about the current status of virus activity, and fresh news. The
program reads the list of available news feeds and their content from the
Kaspersky Lab news server at specified intervals.
News Agent enables users to;
• See the current virus forecast .in the system tray
• Subscribe to and unsubscribe from news feeds
• Retrieve news from each selected feed at the specified interval and
receive notifications about fresh news
• Review news on the selected feeds
• Review the list of feeds and their status
• Open full article text in your browser
News Agent is a stand-alone Microsoft Windows application that can be used
independently or may be bundled with various integrated solutions offered by
Kaspersky Lab Ltd.
Kaspersky®OnLine Scanner
This program is a free service provided to the visitors of Kaspersky Lab's
corporate website. The service delivers an efficient online anti-virus scan of your
computer. Kaspersky OnLine Scanner runs directly from your browser. This way,
users receive quick responses to questions regarding potential infectionson their
computers. Using the service, visitors can:
• Exclude archives and e-mail databases from scanning
• Select standard/extended databases for scanning
• Save a report on the scanning results in .txt or .html formats
Kaspersky®OnLine Scanner Pro
The program is a subscription service available to the visitors of Kaspersky Lab's
corporate website. The service delivers an efficient online anti-virus scan of your
computer and disinfects dangerous files. Kaspersky OnLine Scanner Pro runs
directly from your browser. Using the service, visitors can:
• Exclude archives and e-mail databases from scanning