Karel MS48IP Operating instructions

www.karel.com.tr
PROGRAMMING GUIDE
06/2010
TELEPHONE EXCHANGE

MS48IP TELEPHONE EXCHANGE -PK- REV.AAB-18.06.2010
KARELmaymodifythecontentofthis guidebecauseofanyimprovementoraddition
withoutanynotice.The products mayhavesomedifferencesfromthe functionality
writteninthis guide according tothe hardwarerevision orsoftwareversion.
Version Table
Software Version of MS48IP Date / Version of Guide
AAA 26.05.2010 / AAA
AAA 18.06.2010 / AAB

I
PREFACE
This guide covers all the programs ofMS48IP System. As the programming is one
ofthe most importantstepsofsetting up aPABXsystem, programmingmust be
made onlybyauthorized personnel.
As programming affects the functionalityofthe PABX,programmingmade by
unauthorized peoplemaycauseundesiredfunctions of your PABX.
Beforestarting theprogramming,the customerrequests shouldbe clearlynoted
then relevantprogrammingcodesshouldbedefined and then the PABXmust be
programmed as explained inthis guide.
The PABXcan be programmed throughthe systemsupervisortelephoneand
throughaPC viathe Net-Consolesoftware.ViaNet-Console,programmingcan be
made faster and moreeffectively.
Wewishyou asuccessful programmingsession,
KARELELECTRONICS
LEGALWARNING:
Karel cannot beheldresponsibleforanyloss infunction,data, privacy, any
damagethat mayoccuron the network orillegal use ofthenetwork caused
byanyinternal orexternal attack whichcomes throughthe datanetwork
formed/configuredtouse thefacilities orapplication of the purchasedKarel
system.
Customer, bypurchasing theequipment, declares that thewarningaboveis
readanaccepted.

II
CONTENTS
INTRODUCTION.......................................................................................... 1
GENERALDEFINITIONS......................................................................... 2
NUMBERINGPLAN ................................................................................. 3
ABBREVIATIONS..................................................................................... 4
PROGRAMMINGMODE ............................................................................. 5
Entering TheProgramming Mode:........................................................ 5
Exiting The ProgrammingMode: .......................................................... 5
Entering Program: ................................................................................. 6
GENERALEXCHANGE PROGRAMS ........................................................ 7
Country Setting (Only ForExport Software): ........................................ 7
Initialization Of The SystemTables: ..................................................... 8
STD/ ISDCodes:.................................................................................. 9
AutomaticNight Mode:.......................................................................... 9
AutomaticParallel Operators: ............................................................. 10
Weekly AutomaticFeatures: ............................................................... 11
Relay Control: ..................................................................................... 12
System BuzzerControl: ...................................................................... 13
Relay-On Duration: ............................................................................. 13
Call Wait Duration (WaitingTime Of Call InPark): ............................. 14
Line FlashDuration: ............................................................................ 14
Duration ForAutomaticHold:.............................................................. 15
Equal LoadsOnLines:........................................................................ 16
Parked Call RetrieveMethod: ............................................................. 16
Ring Time-Out ForDISA/ACD Lines:.................................................. 17
Forced Account Code Definition: ........................................................ 17
DTMF FlashDuration:......................................................................... 18
DTMF Dialing Parameters: ................................................................. 18
Least Cost Routing(LCR):.................................................................. 19
LCRActivation: ................................................................................... 23
AutomaticLine Check(Only foroperator):.......................................... 23
DTMF Signal ON/OFF Duration:......................................................... 24
DTMF Detection ON/OFF Time: ......................................................... 24
Tone Detectionon Line–Line Connection:........................................ 25
DTMF Generation Mode Exit Duration:............................................... 26
Polarity Reversal Detection Time Filter:.............................................. 27
Tone DetectionBandwidth:................................................................. 28
RemotePasswordEntry Time-out: ..................................................... 29
DialedNumberDisplay Mode: ............................................................ 29
HookswitchFlashDuration (Min/Max): ............................................... 30

III
Ring Detection Filter:........................................................................... 30
Line-Line Connection Activation Mode: .............................................. 31
EXTENSIONPROGRAMS ........................................................................ 32
System Supervisor: ............................................................................. 32
Line Access Authority Level:............................................................... 33
Line Call Restricted Prefix Table:........................................................ 34
Line Call Restricted Prefix Override:................................................... 35
Extension Line Access Group:............................................................ 35
Line Access Groups:........................................................................... 36
Extension PBX Group: ........................................................................ 37
PBX Group Parameters: ..................................................................... 39
“*”, “#”Keys/ HookFlashAuthority: ................................................... 40
IntrusionAuthority Level: .................................................................... 41
Auto-Dial / Intrusion InConferencePermission:................................. 42
External Call Pick-Up/ Target ForCall Forwarding Permission:........ 43
OutgoingCall Time-Out: ..................................................................... 44
Limiting Call DurationsForIncoming External Calls:.......................... 45
Parallel Operators: .............................................................................. 45
Hot Line:.............................................................................................. 46
Direct-Call Hot Line: ............................................................................ 47
Inaccessible ExtensionThroughDISA / ACD Line: ............................ 48
Doorphone Ringing Extension: ........................................................... 48
Hotel Room Definition: ........................................................................ 49
Hotel Room AccessPermission:......................................................... 50
Doorphone Extension Definition: ........................................................ 50
Toll Account: ....................................................................................... 52
Extension CIDMode: .......................................................................... 53
LINE PROGRAMS ..................................................................................... 54
Line Status& Signalling: ..................................................................... 54
Call Time-Out ForLines:..................................................................... 55
Line Parameters:................................................................................. 56
Line PBX Group: ................................................................................. 58
DISA / ACD Line Selection: ................................................................ 59
Line VoiceLevel:................................................................................. 61
IP PROGRAMS.......................................................................................... 62
MGWIP Address: ............................................................................... 62
RTP Starting Port Number: ................................................................. 63
VoIP Line IP Address:......................................................................... 63
MCIP Address: ................................................................................... 64
MCSubnet Mask:................................................................................ 64
DefiningIP Address: ........................................................................... 65

IV
DefiningSIP Port Number:.................................................................. 66
PasswordControl forIP Extensions: .................................................. 67
VoIP Channel Configuration: .............................................................. 68
FLEXIBLE NUMBERINGPROGRAMS .................................................... 69
Flexible Numbering Initiation:.............................................................. 69
Extension AccessCode: ..................................................................... 70
Digit AccessCode:.............................................................................. 71
FeatureAccessCode:......................................................................... 72
Clearing Extension AccessCodes:..................................................... 73
Resetting The Flexible Numbering:..................................................... 73
Saving The Flexible Numbering:......................................................... 74
Reloading The AccessTable: ............................................................. 74
SUMMARY:......................................................................................... 74
When “8” Cannot beused: .......................................................................... 74
EnteringaNewNumberingPlan(FollowingReset): ................................... 75
EnteringaNewNumberingPlan(Whilethereis alreadyanother plan): .....75
MakingModifications on the Current Numbering Plan: ............................... 76
Resettingthe FlexibleNumbering: .............................................................. 76
InCaseProblems RelatedtoAccessingOccur: ......................................... 76
CALLRECORDLISTINGPROGRAMS.................................................... 77
Line Pricing Information: ..................................................................... 77
PulsePriceMultiplier:.......................................................................... 78
CRLTime Filter: .................................................................................. 79
Polarity Reversal: ................................................................................ 80
Tariff Table: ......................................................................................... 81
Call RecordMedia And Status:........................................................... 82
Call RecordCounterReset (Only foroperator): ................................. 82
Call Record-Exempt Port: ................................................................... 83
REMOTE PROGRAMMING....................................................................... 84
Activation Of The RemoteProgramming: ........................................... 84
Important NotesForTheTechniciansWho Will MakeUseOf The
RemoteProgramming Feature: .......................................................... 85
Exiting The RemoteProgramming Mode:........................................... 87

MS48IP Programming Guide
1
INTRODUCTION
Thanks tothe richsoftwarestructureofthe systems, severalparameters related to
the operationofthe MS Seriesexchangescan be modifiedaccording tocustomer
requirements. The modifications aredone through program codes.
The systemcan be programmedonlythrough telephone ofthe systemsupervisor
(bydefault the first extensionofthe system). Adifferentextension canbe assigned
throughprogramming bythe system supervisor.
The systemcannotbe programmedduring normaloperationmode.It shouldbe
switchedtoprogrammingmode bytheSystemSupervisor. Following all the
modificationsofparameters inprogramming mode,thosemodificationsmust be
saved inthe memoryand thenthe programmingmode shouldbe exited.Unless the
modificationswiththe parameters aresaved,the parameters willhavetobe
programmed again, incaseof anypower failure.
The structureofthe programcodesis standard.Forall programs, thereis a
maximumsix-digit programcode,followedbyparametercodes. Details aboutthose
parameters havebeenincluded inthe descriptionsofthe related programs.
However, thereis animportantpointaboutextension and line access codesthat
shouldbeemphasized:Inseveralprograms, extension orline access codesmust
be entered asaparameter. One shouldbecareful, duringthe entryofthe extension
or linenumbers whileprogramming,
Inthe followingpagesofthis guide,the programcodesrelated tovariousparts of
the systems havebeen presented inthe form ofgroups. The purposeis making it
easyforthe programmertofind theprograms forthe related module,aswellas
providingconceptual integrity.
It is recommendedthatall ofthe programs belowshouldbe read and all the codes
tobe entered duringthe programming shouldbe determined priortoprogramming.
Analternativeofthe systemsupervisor’s telephone tobeused toprogramthe
systemis the Net-ConsolePC program, whichis averyuserfriendlysoftwaretool
toprogram the exchanges.
IMPORTANTNOTE: Due totheir ownoperatingprinciplesofIP phones, functions
of someprograms mayvaryon them.

MS48IP Programming Guide
2
GENERALDEFINITIONS
Explanationsofthe programs havebeen presented inaconstantformatinthis
guide.
Heading Line: Nameof the program is stated.
Definition: Briefexplanation ofthe programis stated.This section is omitted in
someprograms, sinceit hasbeen included inthe sectionsfornecessary
explanations andparameter definitions.
Program Codes: Someextension and line parameters can be programmed bytwo
alternativeways. One ofthemis programmingofasingleline (extensionorexternal
line)and theotheris programming ofline group.Thus, parameters relatedtoan
extension orline canbe programmed eitheronebyone oringroups. The group
programmingoption ofaprogramcode is indicated by[9]. If “9”is dialed inthe code
atthe shownposition,then theparameters givenforthe extensionorline will be
validforall the extensionsorlines, starting fromthe given extension orline tothe
last one.However, IP extensions/linesand analogextensions/linescannotbe
programmed togetheringroupsall atonce.Thatmeans; duringthe programming,if
an analog extensionnumberis entered before‘9’, thegroup programmingdoesnot
coverthe IP extensions, onlytheanalogextensionswillbe programmed.To
programthe IP extensionsingroups, the programmingprocess must alsobe
repeated byentering an IP extensionlinebefore‘9’.
Parameters: Parameters related toprograms arestated withtheir definitions. Some
ofthe parameters are“conditional” onesthataretobe entered inconnection with
someprevious parameters. Thoseconditional parameters areindicatedinbraces: {}
Cancellation: The codesthatwillcancelthe given programaredefinedhere.
Pleasenotethatthis section is used onlywhen the relatedprogramhasdifferent
activationandcancellation codes.
Default value: Factorydefault initial values of program parameters arestated here.
Notes: Additionalconstraints, warningsandinformation aboutthe programare
stated.

MS48IP Programming Guide
3
NUMBERING PLAN
MS SeriesPABXsystems havedifferentnumbering planswithrespect totheir
capacitiesand types. The differencesand the factorysetnumbering plansof
MS48IP can be seen inthe following table.
Capacity(Initialcapacity, total
number of ports)
Line
numbers
Extension
numbers
Flexible
numbering
4lines / 12 extensions
16 ports, max. 48ports
01….04
01….12 (E)
11….22
111….150 (E) +
*Only the analogcapacitiesofthe MS48IP aregiven,the IP capacitiesarenot
shownon the table.
E: Withexpansioncards.
Extensionnumbers can be definedas up to4digits byFlexibleNumbering.
When it is required toenterthe extensionnumberduringthe programming the last
valueof the extension number must be entered withinthe program code.

MS48IP Programming Guide
4
ABBREVIATIONS
Inthe tablebelow, themeanings of the abbreviations used inthis guidearegiven.
DP Dial Pulse
DTMF Dual Tone Multi Frequency
DISA Direct InwardSubscriber Access
ACD Automatic Call Distributor
CO Central Office
DDI Direct DialingIn
MSN MultipleSubscriber Numbering
EVM Auto-Attendant andVoiceMail
PABX PrivateAutomatic BranchExchange
LCR Least Cost Routing

MS48IP Programming Guide
5
PROGRAMMING MODE
Entering The Programming Mode:
877777
Inordertosetthe exchangeintotheprogrammingmode,thatcode must be dialed
on systemsupervisorphone.Otherwise,the exchange will notacceptthe dialed
program codesand it will signal error tonetothe programmer.
Notes
1.The phone throughwhichthe programming will beperformed is the operator’s
telephone.However, this can beassigned toanotherextensionvia
programming.When the systemis putinprogrammingmode,the Pr LED on the
BusyDisplayPanels of Karel Consoles andDSS modules turnon.
2.Enteringthe programming modeis notallowedif the systemsupervisorlocks
the phone withthe code837.
Exiting The Programming Mode:
877778
Afterthe programming ofthe exchange hasbeen completed andallofthe
modificationsmust besavedtothe memory,theexchangemust be exited fromthe
programmingmode.

MS48IP Programming Guide
6
Entering Program:
The systemexits the programmingmodeautomatically,if noprogrammingis
carried forone minute.Insuchacase,the systemmust be putinprogramming
mode,if exists extraprograms must be entered andthen the systemmust be put
out of programmingmode.
Whileenteringthe program, it’s essentiallyimportanttoenterparameters incorrect
length.Otherwise,the programmaybeineffective,orthe systemmaynotwork as
desired at all, duetothe erroneous entry.
Therefore,one shouldbe carefulaboutthe lengthofparameters thathavebeen
indicated inthe program definitions. As can be seenindefinitionsections, lengthsof
someparameters maybevariable.If suchparameters will beentered inalength
thatis shorterthan the lengthindicatedasthe maximumnumberofdigits, then they
must be terminatedwiththe “*”key.Becauseofthat, the programming must be
donewithaDTMFphone.If the exchange haspreviouslybeen programmed,the
extension,whosephonethe programming hasbeen performed through,maynotbe
authorized tousethe key“*”. Inspiteofthis fact, the key“*”maybeusedwhile
entering the programs.
Internaldialtoneis receivedupon propercompletion ofthe programming;
otherwise,errortoneis received.Insuchacase,the relatedprogramcode should
be re-entered.
IMPORTANTNOTE: IP extensions cannot enter anyprogram listed below.

MS48IP Programming Guide
7
GENERAL EXCHANGEPROGRAMS
CountrySetting (OnlyFor Export Software):
Loads countryspecific parameters intothe system memory.
8009P
Parameters
P : 0 Standardparameters
: 1 Greece
: 2 Poland, Pakistan
: 3 Morocco
: 4 Spain
: 5 Russia, Crimea, Georgia
: 6 Romania
: 7 Iran
: 8 Republic of SouthAfrica
: 9 India
Default Value
P=0.
Notes
This programhasaspecialstatewithrespect tothe otherprograms. The relevant
countrycodeis selected withthis programand then thesystemis resettoload the
countryspecific parameters. Thatis; incaseofsystemreset, theseparameters are
not lost.

MS48IP Programming Guide
8
Initialization Of The System Tables:
The code belowsets the various system parameter tables totheir initial forms.
745P
Parameters
P : 0 Resets Auto-dialAuthority,IntrusioninConference,VoiceMail
Lock/Record,ExternalCallPick Upand TargetForCall forwarding
authorities.
: 1 Resets Line Parameters and the parameters ofLine Statusand
Signaling programs.
: 2 Resets Parameters ofAccess Group and Access GroupLine
Matchingprograms.
: 3 Cancels RemoteFollowMe/FollowMefacilitiesactivatedbythe
extensions for DayMode.
: 4 Cancels RemoteFollowMe/FollowMefacilitiesactivatedbythe
extensions inNightMode and PBXGroupsdefined forbothDayand
Night Modes.
: 5 Resets all Hot Lineparameters.
: 6 Cancels all External Call Diversions.
: 7 Cancels all programmedkeyparameters of extensions.
: 8 Resets allsystemand userparameters, exceptthe onesthatbelong
tocommon andprivatepool numbers.
: 9 Resets allsystemand userparameters andclears common and
privatepoolnumbers.
Notes
1. You can makeuseofthatfeature,if you wanttoprogramyourexchange
completelyor partially.
2. Incaseofafailure,beforeusinganyofthosecodes, check whetherthe failure
is persistentornotbyreloading thesystemparameters by744.(The code 744
can be dialed bytheoperator only.)

MS48IP Programming Guide
9
STD/ ISD Codes:
The prefixesforlong distance(STD) and international(ISD) calls, aswell asthe call
recordtype indicators aredefined.
800019P
Parameters
P : 0 STD is 0and ISD is 00.
: 9 STD is 9and ISD is 99.
Default Value
P=0.
Notes
The parametervaluesofthis programmayvarywithrespect tothe countrysetting
program.
AutomaticNight Mode:
The code belowswitches the system automaticallybetween dayandnightmodesat
apre-determinedtime, everyday.
883HHMM
S
HHMM
E
Parameters
HHMMS: Automatic starting timeof the Night Mode.
Format: Hour (00-23) Minute(00-59).
HHMME: Automatic exitingtimefrom the Night Mode.
Format: Hour (00-23) Minute(00-59).
Cancellation
883*shouldbedialed.
Default Value
The program is not active.

MS48IP Programming Guide
10
AutomaticParallelOperators:
The code belowenablesand disablesthe paralleloperators atapre-determined
time, everyday.
884HHMM
S
HHMME
Parameters
HHMMS: Automatic enablingtimeof the Parallel Operators.
Format: Hour (00-23) Minute(00-59).
HHMME: Automatic disablingtimeof the Parallel Operators.
Format: Hour (00-23) Minute(00-59).
Cancellation
884*shouldbedialed.
Default Value
The program is not active.

MS48IP Programming Guide
11
WeeklyAutomaticFeatures:
It allowssetting theNightMode,ParallelOperators and ACDactiveall daylongin
anydesired dayof the week.
8098SGN
Parameters
S : 1 Night mode
: 2 Parallel Operator
: 3 ACD
G : 0 Saturday
: 1 Sunday
:2..6 Monday...Friday
N : 0 The featureis not activethroughout the day.
: 1 The featureis activethroughout the day.
Default Value
N =0for all services for all days.
Notes
When the Automatic NightMode Programis entered,the WeeklyNightMode
programis notdeactivatedatmidnight; instead,it remainsactiveuntilthe
termination timeofthe Automatic NightMode program. The sameappliesto
Parallel Operator andACD services, aswell.

MS48IP Programming Guide
12
Relay Control:
Definesthe dutyofthe specialrelayonthe system, whichcan beused tocontrol
several external devices.
809P
Parameters:
P : 1 External Ringer Control
: 3 External Announcement System Control
: 6 External Music SourceControl
: 7 Door-opener
Default Value:
P=7.
Notes:
1. When P=1,the relayis activated withthe samecadenceasthe ring toneofan
external call.
2. When P=3, the relayis activated when an extensionaccesses the doorphone.
3. When P=6,the relayis activated when alineis puton holdtill the line is
retrieveor released.
4. The relayis not activated for the calls comethrough the IP lines.