karmek one Alice Manual

PELLET STOVE
ALICE
OPERATING AND MAINTENANCE HANDBOOK

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Dear Customer,
We want to thank You for choosing one of our production stoves for your purchase. We are
confident that we supplied You with a technologically valid product.
In the following pages, we provide You with some instructions, so that You may know and use the
product at its best, as well as ordinarily upkeep it.
Our authorized technical service remains at Your complete disposal for any necessity.
Best regards,
Karmek One S.R.L.
PLEASE NOTE:
Karmek One reserves itself to carry out unsubstantial changes to the stove’s components, which
may not be reported in the present handbook, those being of small entity. Occasional appearance
changes from the flyers are due to ordinary seasonal updates.

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A. GENERAL INFORMATION
a.1General safety rules
a.2Technical features
a.3Accessory equipment
a.4Identity plate
a.5Guarantee
a.6Suitable fuel
a.7Ordering spares
a.8 Waste material
B. INSTALLATION INSTRUCTIONS
b.1Initial warnings
b.2Moving and transporting
b.3Positioning
b.4Installing the flue gas outlet
b.5Installing the combustion air inlet pipe
b.6Connecting to the power supply
C. OPERATING INSTRUCTIONS
c.1 Initial warnings
c.2 Introduction
c.3 Display
c.4 Lighting the stove for the first time
c.5 Activating the stove
c.6 Room temperature setting
c.7 Switching off the stove
c.8 The remote control
c.9 Managing the automatic lighting (chronothermostat)
D. FUNCTIONS OF THE MECHANICAL AND ELECTRIC
COMPONENTS
d.1Screw motor
d.2 Smoke intake motor
d.3Tangential fan
d.4 Electronic card
d.5General switch
d.6Fumes probe

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d.7Room probe
d.8Sparking plug
d.9 Thermocouple
E. ORDINARY CLEANING AND MAINTENANCE
e.1Cleaning and maintenance by the customer
e.2Periodic maintenance by the Assistance Center
F. ALARMS DISPLAYING
f.1 Fumes temperature probe alarm
f.2 Unsuccessful lighting alarm
f.3 Switching-off while working alarm
f.4 Power failure alarm
f.5 Room thermocouple alarm
G. SOLUTIONS TO POSSIBLE PROBLEMS

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A. GENERAL INFORMATION
a.1 General safety rules
ATTENTION PLEASE!!! You can never be too cautious: before the installation read and
comply with these fundamental Rules:
•All local regulations, including those referring to national and European laws, must be
respected while installing the stove.
•Verify if the electrical system and the mains outlets are able to bear the maximum absorption of
the stove, which is reported on the plate. Connect the stove to a norm-compliant, 230v – 50Hz
mains outlet. Avoid using adapters, multiple sockets or extensions. Make sure the electrical
system is provided with a norm-compliant earthing and differential switch.
● In order to install the stove you must respect the current laws regarding the exhausting through
the flue. It is advisable to connect the stove to the flue by a terminal, which should be easy to
inspect. We remind you that it is necessary to refer to an authorized assistance center for the
installation and periodical maintenance of the stove, so to check the efficiency of the flue
draught, before and after the combustion work of the stove.
● While seasonally using the stove, in case of bad draught of unfavorable weather conditions
(temperature lesser than 0°C), verify if the flue i s perfectly cohibented and not obstructed, so to
avoid its freezing and the danger of a reflux.
● In case of fire inside the flue, immediately switch the stove off.
● The stove consumes as much air as it is necessary for the combustion; it is thus advisable to
connect the stove to the outside by a suitable piping, ending at the special slot on the back of
the stove.
● Given the weight of the stove, before the installation, make sure the pavement is able to bear it.
● If the pavement is made of inflammable material, such as parquet or carpeting, position a plate
under the stove to protect it, (consider that, on the front of the stove, the plate should exceed
the stove by at least 25/30cm).
● For your safety, it is advisable to maintain a distance of at least 20cm between the hot sides of
the stove and possibly inflammable covering materials (such as glass-beaded walls, wallpapers
et cetera); otherwise, to use specific insulating materials, available on sale. Please make this
consideration also regarding the furniture, armchairs, curtains and so on.

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● In order to facilitate the possible interventions by the technical assistance, do not fit the stove
inside closed spaces and do not place it adjacent to the walls, for this may compromise the
correct afflux of the air.
● The lack of draught by the flue (or, for instance, the obstruction or closing of the air entrance of
the grate, or of the grate itself) alters the functioning of the stove, which, while automatically
switching-on, may provoke an excessive pellet dosage in the grate, due to delayed fire priming.
Excessive smoke in the combustion chamber can cause an automatic priming of the fumes
(gas), accompanied by a violent flame; in these conditions, we recommend never opening the
combustion chamber door.
● Categorically avoid using inflammable liquids to start the fire; when the stove is on, the pellet
lighting is automatic.
● The pellets feeding the stove must necessarily present the characteristics described in this
handbook.
● Do not touch the glass when the stove reaches its temperature; be cautious before touching the
stove.
● Avoid letting children close to the stove on their own, when it is on, because each hot surface
can provoke severe burns.
● Do not perform interventions on the stove, apart from those expected for a regular functioning or
suggested in this handbook in order to solve slight problems. In any case, always unplug the
stove from the power supply before an intervention, and operate solely when the stove is
cold.
● It is absolutely forbidden to remove the guard protecting the pellet tank.
● Always make sure and check for the combustion chamber door to be hermetically closed when
the stove is lighting or functioning.
● The pellet automatic lighting is the most delicate phase; in order for it to take place without
inconveniences, we recommend always to keep the stove and the grate clean.
•If anomalies in the functioning should occur, light the stove again only after fixing the problem
at its origin.
• Karmek One Srl is not responsible for inconveniences, tampering, breakages or any other
damage due to non-observance of the instructions reported in this handbook.

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a.2 Technical features
In the following pages, we provide you with a list explanatory of the technical features:
Nominal power: 10Kw
Efficiency: 87%
Power supply: 230V 50Hz
Power absorption: 127-290W
Pellet tank capacity: 20Kg
CO measured at 13% of oxygen at nominal thermal power:
0,01%
Pellet consumption (Kg/h): 0,8-2 Kg/h
Digital control display: YES
Week program: YES
Room thermostat: YES
Manual – automatic functioning: YES
Adjustable feet: YES
Dimensions (mm): 867x1077x273
Weight: 100Kg
Fuel: pellet Ø6mm
Fumes joint: Ø80mm
Air inlet: Ø30mm
Minimum safety distance from inflammable materials:
200mm
a.3 Accessory equipment
The stove is equipped with:
- a remote control;
- a supply cable;
- adjustable feet;
- a handbook.
a.4 Identity plate
The identity plate is positioned on the back of the stove, and it reports the following data:
- commercial brand - supply tension
- serial number - absorbed electric supply
- model - nominal frequency
- thermal power - minimum distance from adjacent
inflammable materials
- efficiency - conformity to regulations
- measured CO percentage
- warnings.

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ALICE
1 Rear fumes outlet
2 Side fumes outlet
3 Upper fumes outlet

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a.5 Guarantee
The guarantee certificate, which we consigned to you when you purchased the stove, must be sent
to the producer firm Karmek One Srl, 8 days after delivery date the latest; otherwise, the guarantee
itself will no longer be valid. The estimated 24-months guarantee is valid exclusively when the
installation and test are performed by an authorized Karmek One assistance center.
We would like to make clear that the guarantee expires in case of tampering, breakages, and
similar, due to non-observance of the instructions reported in this handbook.
a.6 Suitable fuel
The stove functions solely by pellets, a cylinder-shaped fuel made out of a mixture of various
wooden materials; pellets are compliant to DIN 51731 regulations.
The following list summarizes the main characteristics of recommended pellets:
Diameter 6-6,5mm
Maximum length 20-25mm
Caloric output Approx. 4.600 Kcal/Kg
Humidity <12%
Ash content <1,5%
Specific weight and density Kg/dm³=1,0-1,4
The stove is built to burn not-resinous, preferably beech-wood pellets; therefore, using pellets
whose characteristics are different from the ones listed above reduces its efficiency, provokes a
bad combustion and the formation of incrustations.
Should you use different pellets from the ones recommended the stove’s guarantee would expire.
a.7 Ordering spares
Exclusively authorized Karmek One technical personnel must perform interventions of any entity.
Please refer to the authorized assistance center or to your retailer for possible requests of spares.

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a.8 Waste material
Do not drop electrical devices among domestic
waste. According to the European Directive
2002/96/CE regarding electric
al and electronic
devices’ waste material, and its application in
conformity to national regulations, exhausted
electrical devices must be collected separately, in
order to be reutilized in an eco-friendly way.
B. INSTALLATION INSTRUCTIONS
b.1 Initial warnings
The device must be installed on a pavement that presents an adequate burden capacity. If the
existing building does not satisfy this requirement, appropriate measures (for instance a burden
distribution plate) must be taken.
The installation of the device must guarantee an easy access to clean the stove, the exhausted
gas piping and the flue.
Extraction fans can cause problems, when used in the same room or space of the device.
b.2 Moving and transporting
Make sure that the devised used for lifting and transporting the stove support its weight, which is
reported on the identity plate on the back of the stove. The lifting of the stove is normally performed
with an elevation trolley, by inserting the pitchforks in the proper slots of the wooden packing. In
order to position the stove inside a room, a good general rule is to lay the stove on the floor gently,
with maximum caution and avoiding any violent impact.
b.3 Positioning
For positioning the stove, we suggest you to choose a spot that is as central as possible to the
area you wish to heat; this will facilitate a uniform distribution of the heat and will help obtaining an
optimum efficiency.
We recommend putting a floor-guarding plate close to the flue or to inflammable materials (such as
parquet or carpeting).

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For safety reasons, maintain a distance of at least 20cm
between the hot sides of the stove and possibly inflammable
covering materials (such as glass-beaded walls, wallpapers
et cetera); otherwise, use specific insulating materials,
available on sale.
L=20 cm min. B=20 cm min. R=20 cm min.
b.4 Installing the flue gas outlet
The installation can be performed either without a masonry flue, or with an existing flue.
FIG 1. INSTALLATION WITHOUT A MASONRY FLUE
Flue gas outlet Ø 80 – Using an easy to inspect T-joint, reach the outside of the building
horizontally; proceed vertically until you reach the roof with a cohibented flue, equipped with an
anti-wind chimneystack. All the joints must be sealed.
FIG. 2. INSTALLATION WITH AN EXISTING FLUE
Flue gas outlet Ø 80 – Reach the existing flue horizontally, making sure that it presents a minimum
section of 200cm² and an easy to inspect base, for its annual cleaning. All the joints must be
sealed.
IMPORTANT!! We recommend you to have the installing technician verify the efficiency and the
state of the flue, the observance of national and local laws regarding flue gas outlets’ joints, and to
use appropriate materials.
The information reported above is purely indicative for a correct installation; Karmek One Srl is not
responsible for what concerns the installation.

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Combustion air is
drawn from the
inside
Combustion air is
drawn from the
inside
INSTALLATION
WITHOUT A
MASONRY FLUE
INSTALLATION WITH
AN EXISTING FLUE
Masonry flue
Steel piping

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b.5 Installing the combustion air inlet pipe
For any described solution, two alternatives are possible:
● Draw the air directly from the outside through a piping (internal Ø 50mm; max length 1,5m),
connected to the air inlet pipe on the back of the stove.
● Draw the air directly from the installation room, given that in the proximity of the stove an air
inlet pipe (minimum area 100 cm²) is installed on the sidewall, so that it communicates with the
outside.
In both cases, periodically verify that nothing has obstructed the passage of the air.
IMPORTANT: This device cannot be used on a shared flue.
b.6 Connecting to the power supply
Verify if the electrical system and the mains outlets present the capacity to support the maximum
absorption of the stove, which is reported on the plate.
Make sure the system is provided with a norm-compliant earthing and differential switch.
The stove must be connected to a norm-compliant, 230v – 50Hz mains outlet. Avoid using
adapters, multiple sockets or extensions.
Make sure the cable connecting to the system is not touching any hot surface of the stove; also
make sure the stove is not treading on the cable.
The engine of the stove is protected by a fuse, which is inserted in the general switch on the back
of the stove.
Remember always to unplug the stove from the power supply before performing any maintenance
and/or control intervention.

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ELECTRICAL SCHEME

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C. OPERATING INSTRUCTIONS
c.1 Initial warnings
All regulations, included those referring to national and European laws, must be respected when
installing the device.
Do not use the device as an incinerator or in any other way than that for which it was designed.
Do not use any fuel other than pellets.
Do not use liquid fuels.
The device, and its external surfaces specifically, reach an elevate temperature when working;
handle with care to avoid burns.
Do not perform any unauthorized alteration to the device.
Only use original spares, recommended by the building firm.
c.2 Introduction
The pellet stove combines the heat of a flame with the comfort of an automatic management of the
temperature, of the lighting and the switching-off, with the possibility of a multiple days
programming. The automatic loading and the consistent capacity of the tank allow the pellet stove
to perform automatically for a longer time, and they permit a better management of the device.
If the stove reaches the set values and the temperature keeps constant for a certain amount of
time (defined by the building firm), the device will not furthermore feed the flame. When the fumes’
temperature falls at a value defined by the building firm, the stove will automatically light the flame
up again.
The stove must always function with its door peremptorily closed.
It is necessary that outlet system of the flue gas be properly sealed.
To ensure a good efficiency and a correct functioning, it is necessary that the stove is always
clean.

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c.3 Display
In the following scheme, we report the various functions of the display.
IMPORTANT: If the temperature is not set within a few seconds, the display will automatically
return to the previous screenshot.

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c.4 Lighting the stove for the first time
A skilled technician must perform the first lighting; otherwise, the guarantee will expire.
c.5 Activating the stove
When the pellet tank is filled for the first time, you must remember that the screw tube, which feeds
the grate, is completely empty; therefore, when you light the stove for the first time you must
manually insert the pellets and light the stove.
Press the key n. 4 “ON/OFF” until the message “FAN CARD” appears on the display.
While lighting, the stove begins pre-heating the resistance for approximately 1 minute.
After the pre-heating, the message “LOAD WOOD” appears; this means that the screw is loading
the pellets at a speed, which is defined by the technical settings (which can be modified).
The fuel loaded in the grate meets the incandescent resistance and will burn, provoking the
beginning of the combustion.
When the switchboard infers through the probe that the temperature is high enough, the stove is
brought to the control mode, which will make the message “FIRE ON” appear on the display. In the
while, the pellet supply is increased to raise the temperature even higher, with a defined gradient
(approximately 3°C per minute).
When the pellets inside the grate are completely burned, the stove proceeds in its normal
functioning.
To load the pellets, remove the lid from the upper part of the stove and fill the tank completely,
without removing the protecting wire netting. If you load the stove when it is on, mind its hot
surfaces. After this operation, replace the lid.
c.6 Room temperature setting
The stove is equipped of a thermostat with a room temperature survey probe, which is located on
the back. Its use permits to stabilize and maintain the temperature in the room where it is situated.
To modify the room temperature it is sufficient to push the key n. 3 “SET” for a while, then to
regulate the increase and decrease of the temperature with the keys n. 1 and 2.
IMPORTANT:
WHEN THE ROOM TEMPERATURE IS REACHED, THE STOVE AUTOMATICALLY
MODULATES THE PELLET SUPPLYING BY USING THE NECESSARY FUEL TO MAINTAIN
THE SET TEMPERATURE (“RIS” MODE).

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c.7 Switching off the stove
You can switch the stove off by pushing the key n. 4 for a few seconds. The message “OFF” will
appear on the display; the pellet flow is interrupted and the speed of the smoke intake motor will
increase to lower the temperature. The stove will complete its cycle and will switch off
automatically.
In case of involuntary switching off, it is sufficient to push the key n. 6 for approximately 2 seconds.
This operation will immediately restart the working phase “ON”; the complete lighting phase can be
spared if the temperature of the fumes is higher than 50°-60°.
c.8 The remote control
The provided remote control permits to perform the following functions:
- to light and to switch off the stove:
point the remote control while pushing the upper keys, marked by the symbol “+”
- to vary the power of the flame:
push the “+” and “-“keys marked by the fire symbol
- to regulate the room temperature:
push the “+” and “-“keys marked by the thermometer symbol

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c.9 Managing the automatic lighting (chronothermostat)
The automatic lighting function permits to weekly program the lighting and switching off of the
stove. Through this function, it is possible to set two daily lightings; it is also possible to avoid extra
programming, by memorizing the set data.
Press the “set” key twice to access the setting.
Clock set
UT1 Clock day OFF; Day1, Day2…Day7
UT2 Clock hours From 00 to 23
UT3 Clock minutes From 00 to 59
Chrono set
UT5 Start program 1 From 00:00 to 23:50, 10’ step
UT6 Stop program 1 From 00:00 to 23:50, 10’ step
UT7 Daily lighting/switching off Between on/off for 1 to 7 days
UT8 Start program 1 From 00:00 to 23:50, 10’ step
UT9 Stop program 1 From 00:00 to 23:50, 10’ step
UT10 Daily lighting/switching off Between on/off for 1 to 7 days
UT01: You need this setting to set the current day of the week or to unset the program, according
to the scheme reported below.
Day1 Monday
Day 2 Tuesday
Day 3 Wednesday
Day 4 Thursday
Day 5 Friday
Day 6 Saturday
Day 7 Sunday
OFF Unset chronothermostat
UT05/UT06: they indicate the starting and stopping time of the Program 1, if the UT01 setting is set
on the weekly mode (different from OFF)
UT07: it modifies the weekdays you wish the Program 1 to be on. By pressing the “2” key you run
over the days, and by pressing the “1” key you set or unset the program.

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UT08/UT09: they indicate the starting and stopping time of the Program 2, if the UT01 setting is set
on the weekly mode (different from OFF)
UT10: it modifies the weekdays you wish the Program 2 to be on. By pressing the “2” key you run
over the days, and by pressing the “1” key you set or unset the program.