Kedacom PTZ User manual

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KEDACOM
User Manual for HD PTZ Camera
V1R1 (March, 2019)

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Trademark
Kedacom™ and are trademarks of Suzhou Keda Technology Co., Ltd. in China and
various other countries. All other trademarks mentioned in this document are the property of their
respective holders.
Suzhou Keda Technology Co., Ltd.
131 Jinshan Road
New District, Suzhou, 215011
People's Republic of China
http://www.kedacom.com/en
Tel: [phone]
Fax: [phone]
© 2019 Suzhou Keda Technology Co., Ltd. All rights reserved.
Without the prior written permission of Suzhou Keda Technology Co., Ltd., any reproduction, translation
or retransmission of all or any part of this document for any purpose in either electronic or mechanical
form is not allowed.
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied. Suzhou
Keda Technology Co., Ltd. is not responsible for printing or clerical errors.
Target Audience
Administrators and Operators of Video Surveillance Products
Document Version
V1R1
Applicable Models
IPC523 series
Related Document
Quick Start Guide

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Convention
Icon
Convention
Notes and warning: necessary
supplement of operations
Sign
Convention
BOLD
Menu, e.g. Drag to Zoom
>
Connector between menus of
different level, e.g. Settings >
Camera
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid danger or
property loss. Please read this Guide carefully before using the product, and keep it properly for future
reference. If the product cannot work normally or is damaged because the user does not follow the
safety instructions, we shall not assume any responsibility.
Before installation, please follow the instructions below:
Instructions
1. Please adopt power supply in the safety voltage range.
2. If the product does not work properly, please contact your dealer or the nearest service center.
Never attempt to disassemble or repair the product yourself in any way.
3. Do not drop the camera or subject it to physical shock.
4. When cleaning the lens, please use a rubber dust blower to remove dust on the lens or filter, and
use dry soft cleaning cloth to remove the dirt on camera surface. For some hard dirt, user can apply
some detergent to the cleaning cloth and wipe gently. Never apply any volatile solvent, such as
ethanol, benzene and diluents, to avoid damage to surface coating.
5. Do not focus the camera lens on strong light such as the sun or incandescent lamp. The strong light
can cause overexposure or light leak (not camera malfunction), which may shorten camera lifetime.
6. Do not expose the camera in the environment not defined in the Manual. Maintenance and fee due
to exposure of product in the wrong conditions will be user’s responsibility.
7. Indoor Dome Camera cannot be installed at rainy or wet places. If the Indoor Dome Camera has a
connecting rod on the bracket, make sure there is no hole on the rod to avoid water.
8. Outdoor Dome Camera must be completely sealed to avoid dampness. Make sure there is no hole
on the connecting rod of bracket to avoid water.
9. While shipping the camera, pack it in the factory packing or use materials with equivalent quality.
10. When it is necessary to replace a part, please contact your dealer in advance and replace the part
with specified model or part of the same features. We shall not assume any responsibility for
problems caused by unauthorized replacement.

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11. Do not shield the sensor at front of the lens housing.
12. When power off the camera, reboot it after 30 seconds.
Anti-thunder and Anti-surge
The camera adopts built-in anti-thunder technology and can withstand instant 4KV thunder when it is
well grounded. To prevent damage caused by thunders exceeding the built-in anti-thunder level, an
independent anti-thunder engineering must be carried out. When installing it outdoor, please note the
following tips to reduce damage efficiently such as thunder.
1. The distance between the signal wire and the high-tension apparatus or high voltage cable should
be at least 50m.
2. Try to route cables along the eave when installing outdoor.
3. When installing camera in an open field, route cables inside sealed steel pipes under the earth and
ground the pipes with one point. Never route cables in aerial way.
4. In heavy thunderstorm area or high-tension zone (such as high voltage transformer substation), an
extra superpower anti-thunder apparatus and lightning rod must be installed.
5. The anti-thunder and grounding design of outdoor apparatus and wires must consider the
anti-thunder requirements of the building and conform to the requests of national and industrial
standards.
6. The system must be grounded with equipotential. The grounding apparatus must be
anti-interference and electrically safe. It cannot be short-circuited or hybrid connected to the null line
of high-voltage power grid. When it is grounded independently, the ground impedance is ≤4Ω and
the earth lead section surface must be ≥25mm2.
7. The anti-thunder grounding wire of the dome camera uses multi-strand copper cable with section
surface ≥4mm2(strand diameter about ≥2.3mm).

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Contents
1. Product Appearance.......................................................................................................................1
2. Start Up............................................................................................................................................2
2.1 Network Connection.............................................................................................................2
2.2 Activate Camera...................................................................................................................2
2.3 Login and Log Out................................................................................................................5
2.4 Main Interface ......................................................................................................................7
3. Basic Functions..............................................................................................................................8
3.1 Live View..............................................................................................................................8
3.1.1 PTZ Control................................................................................................................8
3.1.2 Preset.........................................................................................................................8
3.1.3 Image Adjustment ......................................................................................................9
3.1.4 Live View Window....................................................................................................10
3.2 Playback ............................................................................................................................11
3.3 Snapshot............................................................................................................................13
3.4 Local Setting ......................................................................................................................14
4. Network .........................................................................................................................................17
4.1 IP and Port.........................................................................................................................17
4.1.1 LAN ..........................................................................................................................17
4.1.2 Port...........................................................................................................................18
4.2 Access Protocol .................................................................................................................18
4.2.1 VSIP.........................................................................................................................18
4.2.2 ONVIF ......................................................................................................................19
4.2.3 GB28181..................................................................................................................19
4.3 Other Protocol....................................................................................................................21
4.3.1 DDNS.......................................................................................................................21
4.3.2 FTP...........................................................................................................................21
4.3.3 PPPoE......................................................................................................................22
4.3.4 K-SNMP ...................................................................................................................22
4.3.5 802.1X......................................................................................................................23
4.3.6 QoS..........................................................................................................................23
4.3.7 UPnP........................................................................................................................24
4.3.8 SMTP .......................................................................................................................25
5. Camera ..........................................................................................................................................26
5.1 Image.................................................................................................................................26
5.1.1 Image Adjustment ....................................................................................................26
5.1.2 Exposure..................................................................................................................26
5.1.3 Focus........................................................................................................................27
5.1.4 White Balance..........................................................................................................27
5.1.5 Night Cut ..................................................................................................................28
5.1.6 Laser ........................................................................................................................28
5.1.7 Image Enhancement ................................................................................................29
5.1.8 EIS ...........................................................................................................................30

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5.1.9 Rotate and BNC.......................................................................................................30
5.1.10 Effect Parameters ................................................................................................31
5.2 OSD...................................................................................................................................31
5.3 Video..................................................................................................................................32
5.3.1 Encoding Format......................................................................................................32
5.3.2 ROI...........................................................................................................................34
5.3.3 Privacy Mask............................................................................................................34
5.3.4 Video Info Overlay....................................................................................................35
5.4 Audio..................................................................................................................................36
5.4.1 Audio Encoding........................................................................................................36
5.4.2 Audio Decoding........................................................................................................36
5.5 PTZ....................................................................................................................................36
5.5.1 Basic Configuration ..................................................................................................37
5.5.2 Preset Position.........................................................................................................38
5.5.3 Guard Tour...............................................................................................................39
5.5.4 Path Mode................................................................................................................40
5.5.5 Scheduled Task........................................................................................................41
5.5.6 Positioning................................................................................................................42
6. Event..............................................................................................................................................44
6.1 Intelligent Function.............................................................................................................44
6.1.1 Motion Detection ......................................................................................................44
6.1.2 Video Blocked ..........................................................................................................46
6.1.3 Guard Line................................................................................................................47
6.1.4 Entry Guard Area .....................................................................................................49
6.1.5 Exit Guard Area........................................................................................................51
6.1.6 Enter Guard Area.....................................................................................................53
6.1.7 Object Left................................................................................................................55
6.1.8 Object Removal........................................................................................................57
6.1.9 Gathering..................................................................................................................60
6.1.10 Audio Surge.........................................................................................................61
6.2 Alarm Input.........................................................................................................................63
6.3 Alarm Output......................................................................................................................65
6.4 Abnormality Linkage...........................................................................................................65
7. Storage..........................................................................................................................................67
7.1 Storage Management.........................................................................................................67
7.2 Recording...........................................................................................................................67
7.3 Snapshot............................................................................................................................69
8. System...........................................................................................................................................71
8.1 Device Info.........................................................................................................................71
8.2 User Security......................................................................................................................71
8.2.1 User..........................................................................................................................71
8.2.2 RTSP Authorization..................................................................................................72
8.2.3 IP Filter.....................................................................................................................72

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8.2.4 Security Service .......................................................................................................73
8.3 Time...................................................................................................................................73
8.4 Serial Port ..........................................................................................................................75
8.5 Log.....................................................................................................................................75
8.6 System Maintenance..........................................................................................................76
9. Appendix: Glossary of Terms......................................................................................................78

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1. Product Appearance
Picture 1-1 Product appearance

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2. Start Up
2.1 Network Connection
Note: You are responsible for risks of accessing cameras to the Internet, including but not limited to
possible cyber-attack, hacking attack, virus infection and etc. This company is not responsible for the
product failures and information disclosure caused thereby, but will provide timely technical support for the
cameras.
After the camera is installed, configure parameters and functions through the web client. Please ensure
the mutual network communication between the camera and the PC before configuring.
Requirements of PC for installing the client:
Processor: Intel CORE®i5 series and later version or other equivalent processors
RAM Memory: 8GB DDR4 or above
Hard Disk: SATA SSD or High Speed M.2
Operating System: Windows 7 or higher versions
Browser: IE8.0 and newer version, Firefox (49 and lower), Google Chrome (41 and lower)
DirectX：11.0
2.2 Activate Camera
When the camera is first used, user should activate it and set the login password for normal use.
There are 2 methods to activate the camera: though IPCSearch or through browser.
Activate through IPCSearch
1) Get IPCSearch from the attached CD and install it according to the prompts.
2) After finishing installation, open IPCsearch and the system will search the cameras in LAN and
display the list as shown below.
Picture 2-1 IPCSearch
Note: Device type and alias is subject to the search result.

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3) Select the camera to be activated, right click and select “Activate”. On the popup interface,
configure admin user password and email for claiming password. Click “Activate”.
4) When there are more than one non-activated devices, select the devices and click “Batch
processing”. On the popup interface, set admin user’s password and the email address to
claiming password. Click “Activate” and wait for rebooting.
Picture 2-2 Activate through IPCSearch
5) Select a camera to be configured, click “Modify Params”or right click the mouse. Modify
parameters and fill admin user name (admin) and the password set when activating the device.

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Picture 2-3 Modify Parameter
6) Click “OK” and in the popup window click “OK”. Wait for rebooting.
Picture 2-4 Reboot device
Activate through browser
Configure the IP addresses of PC in the same network segment as the camera and input the camera
IP address in browser, the device activation interface will pop up, ass shown below:

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Picture 2-5 Activate through browser
Note:
To ensure the safety of device on internet, it is strongly recommended that you set a strong
password composed of at least 2 kinds of the following, numbers, upper-case letters, lower-case
letters or specific symbols with length of 8 to 16 characters.
Please modify the password periodically such as once every 3 months. If the device is used in highly
risky environment, suggest modifying the password monthly or weekly.
Please keep your username and password safe.
2.3 Login and Log Out
Login
1) After modification, the device will reboot automatically and please wait patiently. After reboot,
the button will be enabled again. Please select the device again and click “Login” or double click
the device name to enter web client. Input username and the password set during activation and
click “Login”, as shown in Picture 2-6.

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Picture 2-6 Web Client Login Interface
2) If user enters a wrong username or password for 3 times, the camera IP will be locked up for
10 minutes, during which user cannot login to this camera. If user forgets the password, reset the
password. Click “Password Reset“ on IPCSearch and a window will pop up, as shown below:
Picture 2-7 Password Reset
3) Click the password reset link or scan the QR code in Picture 2-7 with a mobile device and fill in
the Serial Number and Email address. Then login to the email address to get a security code and
fill in “Command” blank in Picture 2-7 and click “OK”. Please remember the new password
(admin123 by default) and click “OK”. The device will reboot. After resetting the password, re-login
the web client and configure the device.
Picture 2-8 Password Reset

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4) When login successfully for the first time, download and install the plug-in. Close browser
during installation. After finishing, double-click the device in IPCSearch to open browser and enter
username and password. Interface after login is shown below.
Picture 2-9 Web Client Interface
Log Out
On the live view interface, click to log out.
2.4 Main Interface
On the main interface of camera, you can view live video, playback video records, manage
snapshots and configure settings.
Live View: preview camera live video and adjust parameters;
Playback: search, playback and download video records by timeline or record types;
Snapshot: view, search and download snapshots;
Settings: configure camera functions and system parameters.

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3. Basic Functions
3.1 Live View
Click “Live View”to enter the preview interface.
3.1.1 PTZ Control
Click to show the following interface:
Picture 3-1 PTZ Control
Icon
Note
Click the 8 direction buttons to control the pan and tilt rotation of the PTZ;
Click and the camera will patrol in pan; click again to stop;
Drag the slide bar to adjust camera rotation step length. The larger the faster.
Click on to zoom in and object is magnified;
Click on to zoom out and object is narrowed.
Click on to focus nearby object clear and distant object will become misty;
Click on to focus distant object and nearby object will become misty;
Click on to focus automatically.
Click on to enlarge aperture and the image becomes bright;
Click on to narrow aperture and the image becomes dark;
Click on to adjust aperture automatically.
Wiper is used to clean the glass dome. In the PTZ control part of the Live View interface,
Click the icon to enable wiper and click again to disable it.
The wiper will stop automatically after 10 brushes. Click it to enable it again if
necessary.
3.1.2 Preset
Click to show the following interface：

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Picture 3-2 Preset
After setting and saving presets, you can load, edit or delete the presets anytime.
Load: Click this icon to load a preset and the PTZ camera will rotate to the preset and display
the image according to the set parameters.
Save: Select a position and adjust lens direction and field of view to the requirements. Then
select a preset from the list and click the icon to save the position as a preset.
Delete: Click this icon to delete a preset.
3.1.3 Image Adjustment
Click to show the following interface:
Picture 3-3 Image adjustment
Brightness: Drag Brightness slide bar to adjust image brightness by request. The higher the value
is, the brighter the image will be.
Contrast: Drag Contrast slide bar to adjust image contrast by request. The higher the value is, the
clearer contrast between the dark and the bright of the image there will be.

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Saturation: Drag Saturation slide bar to adjust image saturation by request. The higher the value
is, the fresher the image will be.
Sharpness: Drag Sharpness slide bar to adjust image sharpness by request. The higher the value
is, the more distinct the objects on the image will look.
3.1.4 Live View Window
Aspect Ratio
means the live view window displays image in standard screen ratio 4:3.
means the live view window displays image in wide screen ratio of 16:9.
means the live view window displays image in actual size 1:1.
makes the image window adaptive to your PC resolution.
Stream Selection
Main Stream: The encoding format of live view, can be set in Settings > Camera > Video >
Encoding Format.
Secondary Stream: The encoding format of live view, can be set in Settings > Camera >
Video > Encoding Format.
Toolbar
/ Play/ Pause, click this button to play or pause a viewing.
Stop, click this button to stop live view.
Volume, it is the local decoding volume. Click the white triangle icon to select
audio channel.
Drag the slide bar to adjust volume
Click this button to call and talk to camera. Click again to stop talking.
Snapshot, click this button to capture current image. Snapshot includes Camera
Snapshot and Local Snapshot. The former means the camera captures an image and
sends it to local client; the latter means the web client captures an image and saves it
locally.
Start/ Stop recording, click this button to start recording and click again to stop
recording.

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Click this icon to enable the e-PTZ function. Left click and drag toward lower right to
draw an area. The pixels of this area will be amplified and will cover the whole screen. Left
click and drag toward upper left to draw an area, then image will recover.
PTZ, click the icon to zoom. Left click and drag toward lower right to draw an area.
The pixels of this area will be amplified and will cover the whole screen. Left click and drag
toward upper left to draw an area, then the image will recover. Double click a point in the
image and the point will be centered.
Status, click this button to display the frame rate and bitrate of the live video, and
click again to hide. This button is hidden by default. To enable this function, go to Settings >
Local Setting > Play, select “Display Status Info” and click “Save”.
Video freeze, click this button and the image will freeze at the last frame before
clicking. Click again to recover image. During video freeze, the PTZ function is disabled.
Full screen, click this button to display in full screen. Double click in full screen or
press Esc to exit.
3.2 Playback
Click “Playback” to enter the interface of recording management. User can search, view and
download video records in SD card.
Picture 3-4 Playback
Operation steps:
1) Select recording duration from the calendar. If there is background color on a date, it means
there is recording on that day.

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2) Click "Search" and the video will be displayed directly in the timeline on the right (the highlight
parts on the timeline).
Note: Red means alarm video recordings, blue meaning scheduled video recordings and green
meaning manual video recordings.
Alarm recording: Enable video recording when an alarm event occurs such as motion
detection triggered video recording. Go to Settings > Event > Intelligent Function > Motion
Detection, and select "Recording Linkage".
Scheduled recording: Enable video recording automatically during certain durations. Configure
on the interface of Settings > Storage > Recording.
Manual recording: When the network is disconnected from VMS or NVR, video recording will
be enabled by default.
3) Click the "Play" button on the interface to playback the video recording. During the playback,
user can perform operations such as clipping, accelerating and downloading the video
recording;
4) Put the cursor of the mouse on the timeline to show the time of the video. Double-click or press
the left button of the mouse and drag the timeline to the left or right to skip playing.
Note:
1) Press the left button of the mouse and drag to the left or right to slide on the timeline.
2) When the mouse moves on the timeline, the time of the video is displayed on the top of the
timeline.
3) Click a point on the timeline to show the time in the middle of the timeline.
Buttons on the playback interface:
Icon
Note
/
Play/ Pause, click the icon to play the video and click again to pause.
Stop, click the icon to stop playing the video.
Decelerate playing speed; click the icon to decelerate the speed of playing the
video, one-click to decelerate by 1/2x and one more click by 1/4x, max by 1/8x.
Accelerate playing speed; click the icon to accelerate the speed of playing the
video, one-click to accelerate by one time, max 8 times.
Previous video section, click the icon to play the previous video section and user
can click it continuously.
Next video section, click the icon to play the next video section and user can
click it continuously.
Volume, click the button to enable sound and click again to disable sound. Drag
the slide bar to adjust volume.

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ePTZ, click this icon to enable the ePTZ function. Left click and drag toward
lower right to draw an area. The pixels of this area will be amplified and will
cover the whole screen. Left click and drag toward upper left to draw an area,
then image will recover.
Snapshot, click the icon to capture current playback image. Save path for
playback snapshots can be set in Settings > Local Setting.
Clip, click this icon to start clipping current video and click again to stop clipping.
Save path for clipped playback videos can be set in Settings > Local Setting.
Download, click the icon to pop up the download interface. On the popup
interface, configure the start time, end time and select video type(s) to
download. Click "Search" to display expected videos on the list below. Select
the files to be downloaded and click “Download”. User can view the download
progress on the list. Save path for downloaded videos can be set in Settings >
Local Setting.
/
Zoom in/ Zoom out timeline, adjust the scale interval on the timeline. Click the
icons to zoom in or zoom out the timeline. The scale intervals on the timeline
include 5 min, 10 min, 30 min, 1 hour and 2 hours. Zooming of the timeline will
not affect the playback of current video.
Full screen, click this button to display the video in full screen. Double-click on
the screen or press Esc to exit.
3.3 Snapshot
Click “Snapshot” to enter the interface of snapshot management. User can view or download
snapshots in SD card.
Picture 3-5 Snapshot
Snapshot search and download steps:
1) Select required picture type(s) on the left checkboxes;