Amcrest IP8M-MT2544EW User manual

Amcrest IP8M-MT2544EW/ IP8M-MT2544EB
4K (8MP) UltraHD Motorized Lens Camera
User Manual
Version 1.0.0
Revised December 4th, 2019

2
Contents
Welcome .............................................................................................................................................................................3
Important Security Warning................................................................................................................................................3
Important Safeguards and Warnings ..................................................................................................................................3
Features and Specifications.................................................................................................................................................4
Overview .............................................................................................................................................................................4
Features...............................................................................................................................................................................4
Device Overview..................................................................................................................................................................5
Connection & Installation....................................................................................................................................................5
Connection Guide................................................................................................................................................................5
Installation Guide ................................................................................................................................................................6
MicroSD Card Installation Guide .........................................................................................................................................7
Camera Access Setup ..........................................................................................................................................................7
Default Username and Password ........................................................................................................................................7
How to Setup the Camera ...................................................................................................................................................8
App Setup............................................................................................................................................................................8
Desktop Access Setup........................................................................................................................................................13
Operation and Interface....................................................................................................................................................14
Live ....................................................................................................................................................................................14
Playback.............................................................................................................................................................................15
Setup .................................................................................................................................................................................16
Camera ..............................................................................................................................................................................17
Event..................................................................................................................................................................................34
Storage ..............................................................................................................................................................................42
Destination ........................................................................................................................................................................45
System...............................................................................................................................................................................49
Information .......................................................................................................................................................................53
Alarm.................................................................................................................................................................................55
Logout................................................................................................................................................................................55
Remote Web Access Setup................................................................................................................................................56
Amcrest Cloud Desktop Setup...........................................................................................................................................58
Web Access Setup (AmcrestView.com).............................................................................................................................58
FAQs/Troubleshooting ......................................................................................................................................................59
Glossary of Terms..............................................................................................................................................................60
FCC Statement...................................................................................................................................................................61
IC Warning Statement .......................................................................................................................................................62
Appendix A: Toxic or Hazardous Materials or Elements ...................................................................................................63

3
Welcome
Thank you for purchasing an Amcrest camera!
Here you can find information about your camera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts and use the email form.
Call Amcrest Support using one of the following numbers:
Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support supp[email protected]
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make
sure to follow the steps below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and contains a combination of
lowercase characters, uppercase characters as well as numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and installation
of the device.
3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.

4
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances,
etc.
This product should be transported, stored, and used only in the specified environments as stated above. Do not aim
the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the
camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt from the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are present. Contact the
retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
Features and Specifications
Overview
Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This 4K
motorized lens turret camera features the latest JS technology which allows the camera to operate in any web
browser without the use of a plugin. The camera has various functions such as recording, playback, and monitoring
functionality and it synchronizes video by default.
This camera adopts a high-quality design to achieve high levels of reliability and security. It can be configured to work
locally, as well as on a network. This camera works using a POE connection and interfaces with most networks through
the Ethernet port of your router.
Features
This camera has the following features:
•Network Access
The camera can be accessed remotely from a wide variety of internet connected devices, including PCs, Mac, iOS, and
Android devices.
•Cloud Storage Functionality
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to
easily locate and view recordings for playback from any internet connected computer or smartphone (iOS/Android).
•Advanced Network Protocol Support
This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols to allow remote
and local connection with a large variety of network hardware.

5
Device Overview
The image below shows the structure of the camera:
The images below show the dimensions for the camera. The measurements are in millimeters (mm):
To access the reset button and to adjust the camera angle, use a Torx/Hex wrench to open the camera assembly by
removing the 3 screws.
For reference, a torx/Hex screwdriver tip looks like this:
Connection & Installation
This section provides information about the connection and installation of your camera.
Connection Guide
The camera initially should be connected via the following method:

6
This camera uses a POE cable to enable connection to the camera via a PC, as well as to power the camera.
Installation Guide
To install the camera on a ceiling or wall, please reference the below diagram as well as the steps:
Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the
camera and bracket.
Note: Due to certain hardware limitations within your camera it is important to note that these devices will not be
able to automatically/remotely pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it
is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas you
wish to monitor. All positioning actions to the camera will have to be performed manually.
To install the camera onto a wall, follow the steps below:
1. Place the installation sticker onto the mounting surface.
2. Drill bottom holes according to the installation position map and insert the included wall anchors into the holes. If
running wires through a wall/ceiling a 1” paddle bit can be used to drill the center portion of the sticker.
3. Use the included torx wrench to remove the security screw on the front of the casing. This will disassemble the
camera from its case.
4. Align the holes on the bottom installation bracket to the wall anchors on your mounting surface. Run the wiring
through the newly drilled hole or on the side of the camera keeping the camera and mounting bracket level with the
mounting surface.
5. Use a Phillips head screwdriver (not included) to secure the bottom bracket and camera to the mounting surface.

7
6. Place the top portion of the casing over the camera and installation bracket and use the included torx wrench to
tighten the security screw back onto the casing. Do not overtighten the security screw as it may not properly be
secured if overtightened.
MicroSD Card Installation Guide
To Install a microSD card into your camera, please refer to the step by step guide below:
Note: A microSD card with a max of 128GB can be used with your camera. Please make sure the microSD card is
properly formatted to FAT32 and is classified as class 10 or above.
1. Use the included torx wrench to remove the camera from its casing.
2. Use a Phillips head screwdriver to remove the 3 screws on the back of the camera.
3. Locate the microSD card slot on the motherboard of the camera.
4. Insert the microSD card, gold pins down, and press in to secure it to the slot.
Camera Access Setup
This section will provide information on how to setup and access your camera through the following methods:
•Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
•Amcrest View Pro app
•Amcrest Surveillance Pro
•Amcrest Cloud
Default Username and Password
To login to the system for the first time, use one of the following default username/password combinations. Once you
have successfully logged in, it is highly recommended to change the password for security reasons.
Username: admin
Password: admin

8
How to Setup the Camera
To make your experience with your Amcrest camera easy and simple, we've provided multiple ways to set up, view,
and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera
in the way that works best for you.
Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing.
Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from
anywhere, and access features such as taking snapshots, creating recordings, and more.
For Configuring Advanced Settings on Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts, FTP,
image adjustments, scheduling and more.
For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage from
any device. Amcrest Cloud offers both motion detection and continuous storage plans to fit your needs. For more
information on the Amcrest Cloud, please visit: https://amcrest.com/cloud/
For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and easily from
anywhere in the world using a web browser. Use AmcrestView.com if you need to simply check-in at a moment's
notice. If you would like to use AmcrestView.com.
App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0 or
later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the
screenshots below as updates are released. Below, you'll find instructions on how to set up your camera up on the
Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an Amcrest
Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the Amcrest Cloud
app or from the Amcrest Cloud website at amcrestcloud.com
•Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera
to your router.
•Make sure your camera and mobile device are on the same network during setup.

9
•To ensure the camera connects to the cloud, a reboot of your camera is recommended.
To add your camera onto the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.

10
5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have a
set password the app will automatically detect that a
new camera is being added. Tap OK to proceed.
7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.
For more information about the Amcrest Cloud app and its features, visit amcrest.com/support
Amcrest View Pro Setup
To add your PoE camera to the Amcrest View Pro app follow these steps:
•Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your
router.
•Make sure your camera and mobile device are on the same network during setup.
1. Download and open the Amcrest View Pro app from the App Store or Play Store.

11
2. Open the app and tap on the + symbol in the middle
of the screen to begin adding your PoE device.
3. Tap on Add Device to add a new device to your app.
4. Tap on PoE Camera
5. Next, select a connection type. Since we will be
setting up a basic P2P connection with the device, tap
on "P2P Connection" to continue.

12
6. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
7. Give the camera a name (e.g. Garage, Kitchen,
Living Room, etc.) and provide the username and
password for your camera. The default username and
will be admin. Tap Start Live View to continue.
Note: You can tap on the icon to verify the
password.
8. The app will prompt you to change the password.
Enter a password between 8 and 32 characters and
confirm the password. Press OK to continue.
9. Your camera is now set up and ready for use on the
Amcrest View Pro app.
For more information about Amcrest View Pro and its functionalities visit amcrest.com/support

13
Desktop Access Setup
This camera features the latest in JS technology which allows you to access your camera via a wide variety of web
browsers including, Google Chrome, Firefox, Safari and other mainstream web browser via your PC or Mac computer.
For more information on how to access your camera from your computer please refer to the information below.
To access your camera from your computer you will need to first locate the camera’s IP address. To locate the
camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP
Config Tool can be downloaded at the following web page: amcerest.com/downloads
In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has
completed installing, locate the IP address associated with the device you would like to view in the browser.
Open the web browser and enter this IP address into browser. Press enter to access the web user interface.
In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the
username and password will both be admin. Click on Login.
If this is the first-time logging into your device, you will be prompted to modify the password for your device. To
modify the password, enter the new password you would like to use in the New Password field and confirm. The
password used should be between 8 and 32 characters long with a combination of letters and numbers.

14
Click OK when and allow the stream to load.
Operation and Interface
This section will show you the basic operation and interfaces of the web user interface for your camera.
Live
By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the
camera. The live view tab has five main sections:

15
Section 1: These options allow the user quick access to the live view screen, playback, as well as to the Amcrest Cloud.
Section 2: This section allows the user to switch between Main Stream and Sub stream resolutions.
Section 3: This is the live view feed from the camera.
Section 4: This section allows the user to access setup options, alarm, and logout the interface.
Section 5: This section allows the user to perform different camera functions while in live mode. See the table below
for an explanation of the different functions available:
Button
Function Name
Function Description
Snapshot
Click this button to take a screenshot of the live feed.
Speaker
Listen to audio from the camera’s built-in microphone.
Playback
The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback tab:

16
This is the interface for the playback menu. There are 5 main sections:
1. File Menu: This panel allows the user to select a file type and data source.
2. Calendar: This panel allows the user to pick a date that they would like to playback video from. When a date has
recorded footage available, it’s green. The current date is blue, unless it has recorded footage, then it’s a lighter green.
3. File List: This button allows the user to open or download a recording from a list of all recorded video for a specific
date range. To download a recording, press the button.
4. Playback Bar: These options allow the user to play, stop, and adjust the audio levels of a recording.
Cloud Storage
The Cloud Storage tab allows the user quick access to the Amcrest Cloud website.
At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
For more information on Amcrest Cloud visit: amcrest.com/cloud
Setup
The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab:

17
There are 3 main sections to note in the Setup tab:
1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under
their category.
2. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the
camera.
3. Menu Tab: These tabs open menu options for certain menu items.
Camera
This menu section allows the user to change different camera settings for video and to manage image profiles.
Configuration
This menu allows the user to configure image profiles for normal, day, and night usage.
Below is a screenshot that shows the Configuration tab in the Configuration menu item:
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item:

18
Picture
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and
Normal.
•Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to
100. The default value is 50. The larger the number, the brighter the video is. When you input the value here, the
bright section and the dark section of the video will be adjusted accordingly. You can use this function when the whole
video is too dark or too bright. Please note the video may become hazy if the value is too high. The recommended
value ranges from 40 to 60.
•Contrast: This slider is used to adjust playback and recorded video window contrast. The value ranges from 0 to 100.
The default value is 50. The larger the number is, the higher the contrast is. You can use this function when the whole
video brightness is OK but the contrast is not correct. Please note the video may become hazy if the value is too low. If
this value is too high, the dark section may lack brightness while the bright section may over expose. The
recommended value ranges from 40 to 60.
•Saturation: This slider is used to adjust playback and recorded video window saturation. The value ranges from 0 to
100. The default value is 50. The larger the number, the stronger the color is. This value has no effect on the general
brightness of the whole video. The video color may become too strong if the value is too high. For the grey part of the
video, distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is
too low. The recommended value ranges from 40 to 60.
•Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the
value is, the clearer the edges are and vice versa. Note: The higher the value, the higher likelihood of picture noise
occurring. The default value is 50 and the recommended value ranges from 40 to 60.
•Gamma: This slider is used to adjust the gamma of the video. The larger the number, the brighter the video is.
The default value is 50 and the recommended value ranges from 40 to 60.
•Mirror: This radio button allows the user to turn the mirroring feature on or off. Turning mirroring on will mirror the
picture.
•Flip: This dropdown box allows the user to flip the video feed picture. Flipping the picture is recommended only if the
camera is mounted upside down.
Note: Due to specific limitations cameras 4MP and above will not be able to perform image flips in 90 or 270 degree
rotations.
Exposure
This menu allows the user to select the exposure type for the video feed.
Below is a screenshot of the exposure menu:

19
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and
Normal.
•Anti-Flicker: These options allow the user to select what type of anti-flicker technology should be used for the video
feed. The three options are 50 Hz, 60 Hz, and Outdoor. The desired option should offset any flickering effect caused by
the electrical current used in the specific area.
•Mode: This dropdown menu allows the user to modify certain exposure settings related to the device such as, gain
priority, shutter priority or setting a manual gain setting.
▪gainFirst - This setting will maximize the gain for the ideal exposure. Low Noise Basically turns up the ISO to the best
setting without sacrificing exposure timing.
▪Shutter Priority - This setting will maximize the fastest shutter speed and will sacrifice the gain in return.
▪Manual - This setting lets you select your shutter speed and have the gain adjust automatically. Selecting customized
range will let you both the shutter speed an adjust the gain manually.
•3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges from 1-100.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the
settings, click the Save button.
BLC Mode
This menu allows the user to select Back Light Compensation. The values are Off, BLC (Auto), WDR, and HLC. This
feature should only be used in black lit environments. Below is a screenshot of this menu:

20
•BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will
allow you to balance the lighting settings from the target area.
•WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is
clear for the user.
•HLC: Highlight compensation is a feature that came out of necessity due to overexposure from strong light sources like
headlights or spotlights.
To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the
settings, click the Save button.
WB
This dropdown box allows the user to select the white balance for the video feed. The different options are Auto,
Sunny, Night, Outdoor, Customized and Regional Custom.
Selecting customized opens a menu that allows the user to set specific red or blue values. Regional custom allows the
user to select an area (region) on the live view screen in which white balance will be most applicable.
Below is a screenshot of this menu: