Kenmore Intuition BU4018 User manual

Use & Care Guide
Manual de Uso y Cuidado
Model/Modelo: BU4018
Bagged Upright Vacuum
ASPIRADORA CON BOLSA
www.kenmore.com
Kenmore and the Kenmore logo are registered
trademarks of KCD IP, LLC and/or Transform SR
Brands LLC and are used under license.
Vacuum Cleaner Help Line:
1-844-608-3080
8:00am-5:00pm EST, M-F

- 2 -
Before Using Your New Vacuum Cleaner ........................................................................2
Packing List .....................................................................................................................2
Important Safety Instructions........................................................................................3-4
Kenmore Vacuum Cleaner Warranty ...............................................................................5
Parts and Features...........................................................................................................6
Assembly Instructions...................................................................................................7-8
Operating Instructions .................................................................................................9-15
Performance/Safety Features .........................................................................................16
Vacuum Maintenance and Care.................................................................................17-23
Troubleshooting........................................................................................................24-25
TABLE OF CONTENTS
PACKING LIST
Your KENMORE INTUITION ®BAGGED UPRIGHT VACUUM CLEANER is packaged with
the following parts and components assembled separately in the carton:
1 Upright Vacuum Cleaner
1 Combination Tool
1 Flexible Hose
1 Upholstery Tool
1 Handle
1 Wand
1 Use & Care Guide
Read this Use & Care Guide. It will help you assemble and operate your new Kenmore
vacuum cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Line at 1-844-608-3080. You will need the complete model and serial numbers when
requesting information.
Your vacuum cleaner’s model and serial numbers are located on the Model and Serial
Number Plate. Use the space below to record the model number and serial number of your
new Kenmore vacuum cleaner.
Model No.____________________________________________
Serial No. ____________________________________________
Date of Purchase ______________________________________
Keep this book and your sales check (receipt) in a safe place for future reference.
BEFORE USING YOUR NEW VACUUM CLEANER

- 3 -
WARNING!
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons
or damage when using your vacuum cleaner, follow basic safety precautions including the
following:
IMPORTANT SAFETY INSTRUCTIONS
• Use your vacuum cleaner only as
described in this Use & Care Guide. Use
only with manufacturer’s recommended
attachments.
• Disconnect electrical supply before
servicing or cleaning out the brushroll
area. Failure to do so could result in the
brushroll unexpectedly starting, causing
personal injury from moving parts.
• Do not leave vacuum cleaner when
plugged in. Unplug from outlet when
not in use and before performing
maintenance.
• To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close
attention is necessary when used by or
near children.
• Do not use with a damaged cord or plug.
If vacuum cleaner is not working as it
should, has been dropped, damaged,
left outdoors, or dropped in water,
immediately discontinue use and call
1-844-608-3080 for assistance.
• Do not pull or carry by cord, use cord as
a handle, close a door on cord, or pull
cord around sharp edges or corners. Do
not run vacuum cleaner over cord. Keep
cord away from heated surfaces.
• Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner
with wet hands.
• Do not put any objects into openings.
• Do not use with any opening blocked;
Read all instructions in this guide before assembling or using your vacuum cleaner.
keep free of dust, lint, hair, and anything
that may reduce air flow.
• Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not put on chairs, tables, etc. Keep on floor.
• Do not use vacuum cleaner to pick
up flammable or combustible liquids
(gasoline, cleaning fluid, perfumes,
etc.), or use in areas where they may be
present. The fumes from these substances
can create a fire hazard or explosion.
• Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
• Do not use vacuum cleaner without dust
cup and/or filters in place.
• Always replace the dust bag after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to replace the dust bag could
cause permanent damage to the vacuum
cleaner.
• Do not use the vacuum cleaner to pick
up sharp hard objects, small toys, pins,
paper clips, etc. They may damage the
vacuum cleaner or dust bag.
• You are responsible for making sure
that your vacuum cleaner is not used by
anyone unable to operate it properly.

- 4 -
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum
cleaner is intended for Household use. Read this Use & Care Guide carefully for important
use and safety information. This guide contains safety statements under warning and caution
symbols.

- 5 -
KENMORE VACUUM CLEANER WARRANTY
If product is purchased at a Sears, Kmart or Sears Hometown retailer:
KENMORE LIMITED WARRANTY
FOR FIVE YEARS from the date of sale, this product is warranted against defects in
material or workmanship when it is assembled, operated and maintained according to all
supplied instructions.
WITH PROOF OF SALE, a defective appliance will be replaced free of charge.
For warranty coverage details to obtain free replacement, visit the web page:
www.kenmore.com/warranty
This warranty does not cover filters or belts, which are expendable parts that can wear
out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household purposes.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Transform SR Brands Management LLC, Hoffman Estates, IL 60179
If product is purchased from other than a Sears, Kmart or Sears Hometown retailer:
KENMORE LIMITED WARRANTY
FOR FIVE YEARS from the date of sale this product is warranted against defects in
material or workmanship.
WITH PROOF OF SALE a defective product will be replaced free of charge.
The Kenmore brand is used under license. Direct all claims for warranty service to: Cleva
North America, Inc., 1-844-608-3080
This warranty does not cover filters or belts, which are expendable parts that can wear
out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household purposes.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Cleva North America, Inc., Greenville SC 29607

- 6 -
PARTS AND FEATURES
It is important to know your vacuum cleaner’s parts and features to assure its proper and
safe use. Review these before using your vacuum cleaner.
To order a replacement part,
call 1-844-608-3080.
REPLACEMENT PARTS
Item Part No.
Foam Filter 561060125
HEPA Media Exhaust Filter 561055118
3-in-1 Combination Tool 561055134
Upholstery Tool 561055176
Dust Bag (6-pack) IB600
Wand 561068104
Flexible Hose (with handle) 561068103
Filter Kit (HEPA Exhaust +
Foam Filter 561060184
Handle Flexible
Hose
Hose
Release
Button
Wand
Release
Button
Brushroll
On/Off
Button
Bag Fill
Level
Indicator Lift Up
Button Wand
Suction
Control
Upholstery
Tool
On/Off
Button Accessory
Storage
Connection
Hose
3-in-1
Combination
Tool
Handle
Release
Button
Carrying
Handle
Dust Bag
Chamber
Cover
Release
Dust Bag
Chamber
Cover (Dust
Bag Inside)
Exhaust Filter
Cover (HEPA
Media Exhaust
Filter Inside)
Motorized
Nozzle
Brushroll
Indicator
Light
Lower
Cord
Hook
Power
Cord
Upper
Cord
Hook

- 7 -
Body
Handle
Wand
Nozzle
Upper
Slot
Protrusion
I
Protrusion
II
Lower
Slot
1. To place the body onto the nozzle, carry
the body over the nozzle and align the
nozzle neck with the guides in the body
and slowly drop into place until a ‘click’
is heard.
2.Insert the handle into wand until you
hear a ‘click’.
3. Locate the wand parallel with the body;
make sure the protrusion is under upper
slot as shown. Then push the wand to
fit the body and then insert downward
into the nozzle neck. Make sure the
protrusion I is locked into upper slot
and protrusion II into lower slot. A ‘click’
can be heard once you finish the wand
assembly.
Before assembling the vacuum cleaner, check the PACKING LIST (page 2). Use this list to
verify that you have received all the components of your new Kenmore Intuition®Bagged
Upright Vacuum Cleaner.
Please pay special attention to these hazard alert boxes, and follow any
instructions given. WARNING statements alert you to such hazards as fire,
electric shock, burns and personal injury. CAUTION statements alert you to
such hazards as personal injury and/or property damage.
ASSEMBLY INSTRUCTIONS

6. Lock power cord plug onto the power
cord.
4. Insert the hose into body until you hear
a ‘click’.
- 8 -
NOTE:DO NOT tilt the wand to insert it
into the nozzle neck.
DO NOT insert the wand before placing
the body onto the nozzle.
WARNING
Electrical Shock and Personal Injury
Hazard.
Wrapping the cord too tightly with
excessive stress on the cord may cause
cord damage. A damaged cord is an
electrical shock hazard and could cause
personal injury or damage.
ASSEMBLY INSTRUCTIONS
5.Make sure the upper and lower cord
hooks are in the proper position as
shown. Wrap the power cord loosely
around the upper and lower cord hooks.
Power Cord
Plug
Power Cord
Body
Upper
Cord
Hook
Lower
Cord
Hook
NOTE:Make sure to wrap the power
cord around the upper cord hook first, and
then around the lower cord hook to avoid
damaging the power cord.

1. Turn the upper cord hook to either side
and down to release the power cord.
- 9 -
CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the brushroll when vacuum is on. Contacting the
brushroll while it is rotating can cut, bruise or cause other
injuries. Always turn off after operation. Use caution when
operating near children or pets.
OPERATING INSTRUCTIONS
POWER CORD – RELEASE & USE
Upper Cord
Hook
Upper
Locking
Notch
WARNING
To reduce the risk of electric shock, this
appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one
way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does
not fit, contact a qualified electrician to
install the proper outlet. Do not change
the plug in any way.
2.Detach the power cord plug from the
power cord.
3. Be sure the power cord is locked into
the upper locking notch as shown. This
will help manage the power cord when
operating the vacuum cleaner.
4.Plug the power cord plug into an outlet
located near the floor.

UPRIGHT MODE
NOTE:Make sure the vacuum cleaner
is completely assembled. Do not operate
vacuum cleaner without dust bag in place.
1. Release the handle by placing foot on
the nozzle and pull back to change
handle position.
2.Turn on the vacuum cleaner by pressing
the On/Off button for cleaning bare
floor.
NOTE:Your vacuum cleaner has two
cleaning modes: one dedicated for bare
floor and one for carpets. The vacuum
turns on in carpet cleaning mode, which
means the brushroll is spinning. To switch to
bare floor mode, simply press the Brushroll
On/Off button to turn the brushroll off.
We do not recommend vacuuming with the
brushroll on when cleaning bare floors as
this may damage your floor.
- 10 -
POWER CORD - RELEASE & USE
OPERATION MODES
WARNING
Electrical Shock and Personal Injury
Hazard
Wrapping the cord too tightly puts stress
on the cord and can cause cord damage.
A damaged cord is an electrical shock
hazard and could cause personal injury
or damage.
5.Press the On/Off button to turn the
vacuum cleaner on.
6.Once you have completed vacuuming,
press the On/Off button; unplug the
power cord plug from the outlet.
7. To restore power cord after use, turn
upper cord hook to the upright position.
Then wrap cord loosely around cord
hooks.
On/Off
Button
WARNING
Personal Injury and Product Damage
Hazard
· When any abnormality/failure occurs,
stop using the product immediately and
disconnect the power plug.
· DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.

BRUSHROLL STATUS INDICATOR
NOTE:The brushroll rotates when the
vacuum cleaner is in this position.
NOTE:Brushroll does not rotate in
either mode when handle is in fully upright
position.
3. Press the Brushroll On/Off button for
cleaning carpets.
4.Once the vacuum is on, operate the
vacuum cleaner by tilting the wand back
towards you and the nozzle is flush with
floor surface.
5.Once you have completed vacuuming,
press the On/Off button again and
unplug the power cord from the power
outlet.
NOTE:If the brushroll is turned on, first
press the Brushroll On/Off button to stop
the brushroll, and then press the On/Off
button to turn off the vacuum.
BAG FILL LEVEL INDICATOR
As the dust bag fills with dirt and debris,
an indicator near the wand can be used to
estimate the level of bag fill. Once all LEDs
are illuminated red, the bag should be
replaced. See page 18-19 for the dust bag
replacement instructions.
- 11 -
CAUTION
Do not allow the vacuum cleaner to
remain in one spot for any length of time
when the brushroll is turning. Damage
to carpet may occur.
CAUTION
Make sure the dust bag is replaced
when all LED lights begin to illuminate
red continuously. If not, the LED lights
will flash red. If the red flashing remains
after replacing the dust bag, check and
clean the air path as it is blocked.
OPERATION MODES
Bag Fill Level
Indicator
Bag Fill Level
One LED light (furthest
left), green continuous Lights progressively
illuminate to show
the bag is filling.
Replace the bag
when all LED lights
begin to illuminate red
continuously.
Two LED lights, orange
continuous
Three LED lights,
orange continuous
Four LED lights, red
continuous
Brushroll Status
Indicator
Status
Green LED Lights The brushroll is spinning and
working as it should.
Red LED Lights
There is a jam in the
brushroll area. Turn off and
unplug the vacuum, and
remove any blockages in
the nozzle.
No LED Lights The brushroll is off.
Brushroll
On/Off
Button
Brushroll
Status
Indicator

ABOVE FLOOR MODE
1. Place the vacuum cleaner in the upright
locked position.
2.Press the wand release button and lift up
the wand for above floor cleaning.
3. Choose the desired attachments and
insert it into the wand.
4.Turn on the vacuum cleaner by pressing
the On/Off Button.
5.Once you have completed vacuuming,
press the On/Off button again and
unplug the power cord from the power
outlet.
NOTE:The attachments also can insert
directly into the handle for above floor
cleaning.
LIFT UP MODE
1. Place the vacuum cleaner in the upright
locked position.
2.Press lift-up button and lift up the body
for portable carry.
3. Press the wand release button and lift
up the wand for cleaning stairs or other
hard to reach places.
NOTE: Make sure the power cord is
released from the cord hooks before lifting
up the wand.
- 12 -
CAUTION
When using attachments, be careful not
to over extend the stretch hose when
reaching. Trying to reach beyond the
hose stretch capability could cause the
vacuum cleaner to tip over.
CAUTION
DO NOT pull the vacuum cleaner
around the room by the hose. Property
damage or personal injury could result.
Wand
Release
Button
Lift-Up Button
Wand
Release
Button
Wand
Handle
3-in-1 Combination
Tool
3-in-1 Combination
Tool
OPERATION MODES

4.Choose the desired attachments and
insert it into the wand.
5.Turn on the vacuum cleaner by pressing
the On/Off Button.
6.Once you have completed vacuuming,
press the On/Off button again and
unplug the power cord from the power
outlet.
NOTE:The attachments also can insert
directly into the handle.
- 13 -
LIFT UP MODE
CAUTION
When using attachments, be careful not
to over extend the stretch hose when
reaching. Trying to reach beyond the
hose stretch capability could cause the
vacuum cleaner to tip over.
CAUTION
DO NOT pull the vacuum cleaner
around the room by the hose. Property
damage or personal injury could result.

3-IN-1 COMBINATION TOOL
The 3-in-1 combination tool can be
attached to the end of the wand and the
handle. Slide the collar of the tool into the
open end of the wand or handle.
Use the 3-in-1 combination tool in crevice
tool mode for cleaning in tight spaces such
as furniture, between cushions, and stairs.
See ATTACHMENT USE TABLE (page 15).
Set the combination tool in dusting brush
mode by pressing the release button and
sliding the dusting brush side of the brush
tool to the end of the combination tool.
Use in dusting brush mode for cleaning
loose surfaces such as drapes. See
ATTACHMENT USE TABLE (page 15).
Press the release button to remove the
brush tool. Set the combination tool in
upholstery brush mode as shown. Use
in upholstery brush mode for cleaning
fabric surfaces such as fabric sofa. See
ATTACHMENT USE TABLE (page 15).
To return the combination tool to crevice
tool mode, press the release button and
slide the brush tool down the combination
tool.
UPHOLSTERY TOOL
The upholstery tool can be attached to the
end of the flexible hose and the extension
wand.
Slide the collar of the tool into the open
end of the hose or wand.
Use the upholstery tool for cleaning
upholstery and fabric surfaces such as sofas
and drapes. See ATTACHMENT USE TABLE
(page 15).
- 14 -
ATTACHMENTS
Dusting
Brush
Upholstery
Brush
Release
Button
CAUTION
Use attachments when the vacuum
cleaner is upright.

*Always clean attachments before using on fabrics.
- 15 -
ATTACHMENT USE TABLE
= Applicable
ATTACHMENT
CREVICE TOOL
DUSTING BRUSH
UPHOLSTERY BRUSH
UPHOLSTERY TOOL
Between
Furniture* Cushions* Drapes* Stairs Baseboards
Carpet Bare
CLEANING AREA

PERFORMANCE/SAFETY FEATURES
THERMAL PROTECTOR
This vacuum cleaner has a thermal
protector which automatically trips to
protect the vacuum cleaner suction motor.
If a clog prevents the normal flow of air to
the motor, the thermal protector turns the
motor off automatically. This allows the
motor to cool in order to prevent possible
damage to the vacuum cleaner.
To reset thermal protector: Turn the
vacuum cleaner off and unplug the power
cord from the outlet to allow the vacuum
cleaner to cool and the thermal protectors
to reset.
Check for and remove clogs, and replace
dust bag if necessary. Also check
and clean any clogged filters. Wait
approximately 50 minutes before restarting
vacuum cleaner.
BY-PASS VALVE
This vacuum cleaner has a By-Pass Valve
which prevents motor overheating and
damage. The valve opens to provide
cooling air when a clog prevents normal
air flow to the vacuum cleaner suction
motor. You will notice a change of sound
as air rushes through the valve opening.
To correct the problem: remove any clogs,
check and replace filters if needed, check
and install new dust bag if needed.
NOTE:The By-Pass Valve may open
when using attachments or when cleaning
new carpet due to reduced airflow or air
path is blocked, caused by the attachments
themselves or by new carpet lint filling the
dust bag quickly.
BRUSHROLL RESET
The brushroll has built-in protection against
motor damage should the brushroll jam.
If the brushroll slows down or stops, the
brushroll overload protector shuts off the
brushroll motor and the brushroll status
indicator emits red light. The vacuum
cleaner suction motor will continue to run.
To solve the problem: Turn off and unplug
vacuum cleaner, remove obstruction, then
turn on the vacuum cleaner.
NOTE: Once the brushroll motor shuts
down, clear jam from brushroll and then
restart the vacuum cleaner. If the problem
persists, contact the vacuum cleaner help
line for assistance.
SUCTION CONTROL
To assist with push/pull force of the
vacuum on surfaces like thick carpet, the
suction control valve can be opened to
help reduce suction. Note that for best
cleaning results, the suction control valve
must be fully closed.
· Slide to right to open the suction control
and decrease suction. Opening control
decreases suction for draperies and
lightweight rugs.
· Slide to left to close the suction control
and increase suction. Closing control
increases suction for upholstery and
carpets.
- 16 -
CAUTION
Always return the vacuum cleaner to
the upright position before using the
hose and attachments. Failure to do
so may result in overheating of the
brushroll motor and can cause the
thermal protectors to trip.
Brushroll Status
Indicator
Decrease Suction Increase Suction

1. Turn off and unplug vacuum cleaner. DO
NOT drip water on vacuum cleaner.
2.To clean exterior, or to reduce static
electricity and dust build-up, wipe outer
surface with a clean, soft cloth that has
been dipped in a solution of mild liquid
detergent and water, then wrung dry.
Wipe dry after cleaning.
NOTE:Wash attachments in warm
soapy water, rinse and air dry. Do not
clean in dishwasher.
1. Place the flexible hose and attachments
in storage position if necessary (see
page 7 & 8).
2.Gather the cord and wrap it loosely
around the upper and lower cord hooks.
Lock plug retainer onto the power cord.
See page 8.
3. Store the vacuum cleaner in a dry,
indoor area, on the floor with the handle
locked in the upright position.
- 17 -
Always follow all safety precautions when performing maintenance to the vacuum cleaner.
VACUUM MAINTENANCE AND CARE
WARNING
Electrical Shock and Personal Injury Hazard
Disconnect electrical supply before servicing or cleaning the vacuum cleaner. Failure to
do so could result in electrical shock or personal injury from vacuum cleaner suddenly
starting.
CLEANING EXTERIOR AND ATTACHMENTS
VACUUM CLEANER STORAGE
CAUTION
Do not use attachments if they are wet.
Attachments used in dirty areas, such as
under a refrigerator, should not be used
on other surfaces until they are washed.
They could leave marks.
WARNING
Electrical Shock and Personal Injury
Hazard
Wrapping the cord too tightly puts stress
on the cord and can cause cord damage.
A damaged cord is an electrical shock
hazard and could cause personal injury
or damage.

1. Pull bag chamber cover release handle
out and up, hold the cover using the
handle.
3. To install a new dust bag, insert the dust
bag collar into bracket until you hear
a ‘click’, and then rotate bracket down
until another ‘click’ can be heard. Tuck
the bag into the dust bag chamber. Be
sure all sides of the dust bag are flat
within the bag chamber.
NOTE:Do not press the dust bag
release button when release bag chamber
cover, or the dust bag will drop down
automatically.
2. Tilt the bag chamber as shown. Press
Dust Bag Release button and the dust
bag drops down automatically.
- 18 -
DUST BAG REPLACEMENT
WARNING
Always unplug power cord from
electrical outlet before performing any
service on vacuum cleaner.
Dust Bag
Chamber
Cover
Release
Bracket Dust Bag Collar
Dust Bag
Release
Button

4.Place the tab on the dust bag chamber
cover in the slot on the vacuum cleaner.
Push the dust bag chamber cover into
place until a ‘click’ is heard.
NOTE: Make sure the dust bag is locked
into place before pushing the dust bag
chamber cover. The dust bag chamber
cover can’t be assembled successfully if
dust bag is missing or not installed into
place.
Clean the foam filter with cold water as
needed.
NOTE: When the cleaning of filters no
longer restores vacuum cleaner suction
to full power, or the filters are worn or
broken, replace the filters. To purchase
filters, call 1-844-608-3080.
Regularly clean and replace the filters to
keep the vacuum's suction power optimal.
1. Remove the dust bag as outlined in the
DUST BAG REPLACEMENT section (page
18-19).
2.Remove the foam filter cover and the
foam filter.
- 19 -
WARNING
Electrical Shock Hazard
Unplug power cord from electrical
outlet. Do not operate the vacuum
cleaner without the foam filter. Be sure
the filter is dry and properly installed to
prevent motor failure and/or electrical
shock.
Foam Filter Cover Foam Filter
Slot Tab
DUST BAG REPLACEMENT
FOAM FILTER CLEANING

It is recommended to clean the HEPA
media exhaust filter with cold water every
year.
NOTE: When the cleaning of the filter
no longer restores vacuum cleaner suction
to full power, or the filter is worn or broken,
replace the exhaust filter. To purchase the
exhaust filter, call 1-844-608-3080.
3. Wash the filter in warm soapy water,
rinse and dry thoroughly by squeezing
the excess water out of the filter and
allowing to air dry for 24 hours.
NOTE: DO NOT operate without foam
filter installed.
DO NOT wash in the dishwasher.
DO NOT install foam filter if damp.
4.Reinstall the foam filter into the foam
filter cover and slide it to the slots until it
is in place. Press the cover to lock it into
place until a ‘click’ can be heard. NOTE: Replace the foam filter if it is
worn or broken.
5.Reinstall the dust bag as outlined in the
DUST BAG REPLACEMENT section (page
18-19).
1. Remove exhaust filter cover by pulling
the tab outward at the bottom of the
cover.
- 20 -
FOAM FILTER CLEANING
HEPA MEDIA EXHAUST FILTER CLEANING
Foam Filter
and Foam
Filter Cover