Kensence SMC100 User manual

SMC Series Ultra HD Hybrid Matrix
Operation manual
Kensence(shenzhen)Technology Development CO.,LTD
version：V1.01.01
2018-3

SMC100/200/400/800
Contents
1. Introduction..................................................................................................................................... 1
2. Product Features..............................................................................................................................1
3. Connection and Operation...............................................................................................................2
4. Standard Packing list.......................................................................................................................3
5. Specification....................................................................................................................................4
6. Equipment operation and function description...............................................................................5
6.1Panel introduction (SMC200 as an example) ...................................................................... 5
6.2Touch screen control instructions.......................................................................................... 6
6.3 PC Control Software Operation Instructions...................................................................... 11
6.3-1 Switch operation...................................................................................................... 14
6.3-2 Input and output card central control, resolution, name change and other
operations ........................................................................................................................14
6.3-3 Scene save operation................................................................................................16
6.3-4 Scene recall.............................................................................................................. 16
6.3-5 External serial port commands................................................................................ 17
6.3-6 TV Wall Splicing..................................................................................................... 18
6.3-7 Upgrade equipment..................................................................................................20
6.3-8 Add a plugin.............................................................................................................21
6.3-9 Distributed Matrix Function.................................................................................... 22
7. Communication protocol and control instruction code................................................................ 24
8. Version and production information............................................................................................. 25

SMC100/200/400/800
To protect the device and operating personnel from electrostatic discharge, you need to check and
ensure that the device is grounding good before the device is powered on. Please observe the
following when you install, use, maintain this equipment.
Make sure the device ground connection.
Please use single-phase three wire system AC 220V power supply, and ensure all transmission
system is grounding good.
To protect operating personnel and the device ,please turn off all power supplies and pull the
plug before moving the device or doing some specific works witch need to be done when the
electricity is turned off . Please turn off the main power switch on rainy days or when not in
use for a long time.
Please do not put anything upon the cables, or tread the cables .
To avoid damaging the device , please turn off power supply before plugging cable into the
device or pulling cable from device. The damage caused by plugging/ pulling cables without
turning off power supply is outside the scope of the warranty.
The power of the device gives out heat when it works, so it’s necessary to keep the work
environment ventilated to protect the device from the damage caused by overtemperature.
Do not place the device in very cold or very hot places. Do not sprinkle any corrosive chemicals
or liquid on or around the device.
To avoid accident or any further damage ,non-professionals please do not dismantle or maintain
the device without permission.
Do not sprinkle any corrosive chemicals or liquid on or around the device.
Safety Reminder

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1. Introduction
SMC series is a kind of professional enhanced HD modular matrix. The plug-in design can realize
the flexible configuration of various signal. Supports common video signal input, such as Fiber
HDMI, DVI, VGA, YPBPR, DP, CVBS, 3G/HD/SD-SDI, IP streaming media, etc., supports
powerful audio embedding and de-embedding function. This series matrix integrated control
signal (RS232/IP) transmission and control functions, support system state input/output signal
intelligent monitoring, intelligent signal automatic backup, dual control backup, dual power
backup.
2. Product Features
Modular structure design--single and dual card design is flexible for configuration of signal
type for input and output channels
Support CVBS, YPbPr,VGA , HDMI,DVI, AUDIO,3GSDI,HDBaseT,fiber signal and
H.323,SIP transfer protocol,Seamless docking distributed IP monitoring system; video
conference system and recording and broadcasting system;
Each card support Bi-directional RS-232 transmit, which can realize the centralized control
of the peripheral equipment;
Support fast seamless switching technology ;
Support intelligent EDID switching technology and HDCP management ;
Every channel support color, brightness, resolution, scaling and other image adjustment
Support resolution up to 4K@60HZ;
Support HDMl2.0,DPl.1,HDCP2.2;
Support Deep color 48/36/30/24-bit, VUV4:2:2/4:4:4;
Each output channel can fix output by 16 kinds of common resolutions;
Support TCP,UDP,IP,HTTP,NTP,RTP,IGMP,RTSP,RTCP network protocol;
Support H.264 Baseline, Main High , support Profile encoding, advanced video
preprocessing algorithm MBAFF;
Supports fiber transmission technology, the maximum transmission distance is 80 kilometers;
Support video port intelligent backup;
Support POC power supply（HDBaseT) ;
Support equipment temperature monitoring, video port state monitoring;
Support software testing and adjusting function of input / output port ;
Support touch screen control and double RS-232, double TCP/IP control;
The front panel 7 inch high-definition color touch screen can show real-time state feedback;
Adopt the design of double power supply, support 7*24 hours of uninterrupted operation;

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3. Connection and Operation
1. Connect signal source such as blu-ray player,game controller,A/V receiver,cables,satellite
receiver etc. to the HDMI input port of the matrix.
2.Connect the output port of the matrix to HD display or HD projector with HDMI input
port.Notice:It’s better to use High-Speed HDMI Cable when the transmission distance is too long.
3.Firstly power on the signal source ，then the matrix(with power supply) ，finally devices
connected to the output port .
4.Plug in power to each device in the same order .
5.If all devices are connected properly,every display device should display the specified signal to
make sure the devices are normal.If one of the displays failed to receive signal correctly,enter the
menu of display,adjust the resolution from MIN to MAX until the signal is displayed normally.A
24 Hz vertical refresh rate may work better than 60 Hz or higher.
The following diagram is S-Mix-Pro matrix switching system application:

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4. Standard Packing list
Please check the outer package before using this product. Please contact us if the product is
faulted or not intact. We will sincerely serve you according to relevant provisions.
NO.
Name
Quantity
Unit
1
Matrix enclosure
1
pcs
2
AC power adapter
2
pcs
3
Certification
1
pcs
4
Warranty Card
1
pcs
5
User manual
1
pcs

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5. Specification
Model
SMC100
SMC200
SMC400
SMC800
Name
10 ways enhanced
modular matrix
20 ways enhanced
modular matrix
40 ways enhanced
modular matrix
80 ways enhanced
modular matrix
input/slot
10/5
20/10
40/20
80/40
Output/slot
10/5
20/10
40/20
80/40
Input/output
module
Support HDCI,CVBS,YPbPr,VGA,HDMI,DVI,3GSDI,AUDIO,HDBseT,FIBER,IP
streaming
Static
protection
Human body discharge mode: ± 8kV (air gap discharge) ± 4kV (contact discharge)
Input voltage
Power supply 100VAC~260VAC, 50/60 Hz, international adaptive power supply
Control
Serial port, network port, touch screen and other control methods
Bandwidth
18GBPS
Serial port
control
Control protocol
RS-232 (Baud rate:115200 data bit:8bit stop bit:1 No parity bit)
Connector
9 pin D-sub(DE9F) Socket 2=TX, 3=RX 5=GND
Network IP
Control Protocol
TCP/IP
connector
RJ45 Connector 10/100Base-T Ethernet
Color space
Support RGB444, YUV444, YUV422 color space, support x.v.Color extended color gamut
standard
Transmission
distance
HDBaseT technology transmits 70M (Cat 6 cable), H264 technology transmits more than
200 meters (Cat 6 cable), 2-80 Km (single-core single-mode fiber); 30 meters (digital
cable)
Dimension
w/h/d
440x221x374(5U)
440x355x374(8U)
440x620x374(14U)
440x1100x374(25U)
Work
temperature
-10℃---50℃
Storage
temperature
-25℃---55℃

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6. Equipment operation and function
description
6.1Panel introduction (SMC200 as an example)
Figure 6.1.3 SCM200 product picture
Explanation:
1. Signal input card area
2. Signal output card area;
3. In order of power supply 1, control interface 1 (network port and serial port), screen preview
card, control interface 2, power supply 2;
4.POWER: power indicator, power on;
ACTIVE: data transmission indicator;

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Network: network connection status indicator;
5.7-inch touch screen, through the screen control matrix;
6.2 Touch screen control instructions
The matrix can be controlled by the front panel high-definition touch screen. The touch
interface contains six operating options: “Display, Switch, Scene, Settings, Tools, About Us”. As
shown in Figure 6.2.1, click any option to enter The operation interface of this option, after
entering the operation interface, click the button icon of this option again to return to the main
interface.
Figure 6.2.1 matrix touch screen operation main interface
1.Matrix switching operation: In the main interface, click the "Switch" option to enter the input
signal selection interface, as shown in Figure 6.2.2, select the input signal port "15", then the
output port selection interface will pop up, select the output port, Then click "Execute" to switch
successfully, as shown in Figure 6.2.3. (You can select more than one output port at a time.
Clicking the "All" button in the interface will automatically select all the output ports. The
selected port number will be highlighted in red. The output port shown in Figure 6.2.3 is "25,
27,28,29,30”).

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Figure 6.2.2 Signal input output port selection interface
In the input port selection interface, click "previous page" "next page" to page, select the
input signal, click "preview" to preview the screen of the currently selected signal, double-click
the screen to exit the preview, click "return" to return The previous interface
Figure 6.2.3 output port selection interface
In the output port selection interface, click "previous page" and "next page" to page up and
down, click "return" to return to the previous interface.
Scene save and recall: Click the “Scene” button in the main interface to enter the scene save
and recall interface. As shown in Figure 6.2.4, there are 12 scene options “0~11”. Save or recall

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the scene first. Select the scene number, and then click "save" or "call" button to complete the
operation, such as save "scene 8" please select the scene number, and then click "save" button can
be, such as calling "scene 11" please select The scene number, and then click the "call" button.
After selecting the scene number, click the “View” button to view the input and output status
of the scene, as shown in Figure 6.2.5, where scene “0” is the current real-time scene of the matrix,
select the scene “0” and click the “View” button to display the current matrix Input and output
status, select the scene number and click the "Clear" button to clear the scene.
Figure 6.2.4 scene save and recall interface
Figure 6.2.5scene input output state interface
2.Matrix setting ：Matrix setting: Click “Settings” option in the main interface to pop up the
matrix setting interface, as shown in Figure 6.2.6. This interface shows the matrix configuration
information, such as input and output port number, serial number, version number, etc. The

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following options can be set:
Figure 6.2.6 Matrix setting interface
Screen saver time: Click this option to pop up the numeric keypad and customize the screen
saver time. The matrix default screen saver time is 3 minutes.
Buzzer switch: Click this option and enter ON or OFF to turn the buzzer off or on.
Backup switch: Click this option and input ON or OFF to turn off or turn on the backup
function. The backup function exists between input signals 1 and 2, 3 and 4, and input signals
2 and 4 are backup signals.
Network control port selection: Click the triangle drop-down arrow of “IPaddr1” and select
“IPaddr1” or “IPaddr2” to control the matrix.
IP address change: Click on the IP address, the number keypad pops up, and the IP number
to be changed.
Serial Control Port Selection: Click the triangle drop-down arrow of “Serial” option to
change the serial port control port.
Chinese and English interface switching: Click "Language" option and select "Chinese" or
"English" interface.
The setting interface will take effect immediately after the "Chinese and English
interface switching" selection, other settings need to be clicked after the "Save" button is
available.

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4,The use of shortcut tools: In the main interface, select "Tools" option, the pop-up tool interface,
as shown in Figure 6.2.7:
Figure 6.2.7 shortcut tools operation interface
Shortcut method of operation instructions:
1 switch to more ,switch one of the input signals to the output of multiple outputs:
Command: 1X1,2,3,4. (Input 1 output 1,2,3,4)
Command: 1X1-4. (Input 1 output 1,2,3,4)
Command: 1X1-4,6,9,10,11. (Input 1 output 1,2,3,4,6,9,10,11)
Command: 1X1-4,6,9-11.(Input 1 output 1,2,3,4,6,9,10,11)
Multi-channel switch to multiplex, switch multiple input signals to multiple outputs:
Commands: 1X1, 2.2X3-5, 7, 9.4X10-12, 14, 16-18. (Input 1 output 1,2
Input 2 cut output 3,4,5,7,9
Input 4 cut output 10,11,12,14,16,17,18)
Special switch, switch all input and output signals one by one:
Command: NXN. (1 cut 1, 2 cut 2, 3 cut 3 and so on to 40 cut 40)
Remarks: All switching commands must end with the symbol ".", after the command
is entered, click the "Apply" button, and then click the "Execute" button to execute. If there
are multiple signals connected in the command, the symbol "-" can be used, for example,
2X6-10. (input 2 cut output 6, 7, 8, 9, 10), the symbol can be used when there are multiple
unconnected signals in the command " ,"If 3X11,19,25. (input 3 cut output 11, 19, 25),
multiple groups of commands are separated by the symbol ".", such as 1X1, 2.2X3-5, 7,
9.4X10-12, 14,16-18.(Input 1 output 1,2, input 2 output 3,4,5,7,9, input 4 output
10,11,12,14,16,17,18) .
5,Touch screen calibration: Select "Calibrate" option in the main interface, pop-up touch screen
calibration interface, as shown in Figure 6.2.8, click the screen to complete the calibration
settings.

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Figure 6.2.8 Calibration interface
6.3 PC Control Software Operation Instructions
The SMC Cloud Media Signal Management Platform is a green software that can be used by
double-clicking on the main program to connect the matrix and computer via RS232 serial cable
or network cable, and control the matrix through the SMC control software.
Note: When using a network connection, please set the IP ofS the computer to be in the
same network segment as the matrix IP, as shown below:

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Figure 6.3.0 Computer IP change
1) Network connection:Network connection: Use a network cable to connect the computer and
matrix, double-click to open the control software, click the "SETUP" button, if you control
the matrix through the network port, you must set the computer IP and matrix IP in the same
network segment, in the network port online Select the computer's IP address in the column
(click the "SETUP" button on the matrix touch screen to view the matrix network address),
and then click the "net port connection" button to connect. When all the buttons in the lower
right corner of the interface are displayed in green, the connection is successful. . At this
point, click on the "Load" button on the interface to display the matrix configuration, as
shown in Figure 6.3.1.

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Figure 6.3.1 Network Connection
2) Serial connection:Use a straight serial cable to connect the computer and matrix,
double-click to open the control software, click the "SETUP" button, select the serial port
connected to the matrix, for example, "COM2", then select the serial device "COM2", click
"serial connection", when all the buttons in the lower right corner show green, the connection
is successful. Click "Load" at this time to display some configuration of the matrix, as shown
in Figure 6.3.2
Figure 6.3.2 Serial Port Connection
3) Change the matrix IP: Make sure the matrix is connected to the computer. Enter the IP to be

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changed in the network address in the configuration bar. Click Save to change the IP
4) Turn on/off the buzzer: Make sure the matrix is connected to the computer. Click the “ON”
button next to the buzzer to turn off or on the buzzer.
5) Turn on/off video backup: Make sure the matrix is connected to the computer. Click the
"Open" button next to the video backup to close or open the video backup.
6.3-1 Switch operation
Click the switch button to switch between video, USB, and audio (for example, switch video,
click input port 2 on the video interface, and then click Select All, then click Apply, and finally
click Execute); if you want to switch USB, then in the function button zone switches to the USB
option, video, USB, audio, and the three states can be switched back and forth.
Figure 6.3.3 Switch interface
6.3-2 Input and output card central control, resolution,
name change and other operations
1）Input card :After double-clicking any input signal on the “SWITCH” interface and popping up
the interface as shown in Figure 6.3.4, you can set this input signal . In the “control” column, we
can control the equipment such as the camera which connected to the card (this function needs to
ask the equipment supplier for relevant information. The command sending format is shown
in Table 1). In the “Video Control” column, you can adjust the brightness ,contrast, and reset the
card of the input card, . In the “Name” column, you can rename the name of the signal.

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Figure 6.3.4 Input central control, resolution, name change and other operations
2）Output card:After you double-click any output signal on the “SWITCH” interface and pop up
the interface as shown in Figure 6.3.5, you can set this output signal of the channel. In the
“control” column, we can control the devices ,such as the camera which the card is connected to
(this function requires the supplier of the equipment to request relevant information. The
format of the command transmission is shown in Table 1). In the “Video Control” column, we
can choose the output resolution supported by the card and adjust the brightness, contrast,
saturation, etc. settings of the signal screen. You can rename the name of the signal in the “Name”
column. .
Figure 6.3.5 output card central control, resolution, name change and

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6.3-3 Scene save operation
Click the "VIEW" button to pop up the interface as shown in Figure 6.3.6. On the right side
of the interface, click on the scenes you want to save in numbers 1 to 12. Press the "SAVE" button
to move the current matrix. The switching status is saved as a scene, and the three status scenes of
video, USB and audio can be switched back and forth.
Figure 6.3.6 scene save
6.3-4 Scene recall
Click the “SCENE” button to pop up the interface as shown in Figure 6.3.7. Select the scene to
be recalled on the right side of the interface. After selecting, you can view the input and output
conditions of the selected scene in the interface. Finally, click “(recall )" button to call the selected
scene, click video, USB, audio three state scenes can switch back and forth.

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Figure 6.3.7 scene recall
6.3-5 External serial port commands
The external serial port command is sent in the following format (black characters are fixed,
"parameter" in the red character indicates the string command to be sent, "param length" indicates
the length of the string command, and "packet length" is equal to "param length" plus 12 Convert
to hex)
Synchroni
zation
Head
（2BYTE
）
Packet
Length
（2BYT
E）
Packet
Count
（2BYTE
）
Method
（1BY
TE）
Comma
nd
（2BYT
E）
Paramet
er
Length
（2BYT
E）
Paramete
rs
（n
BYTE）
CRC
(1BYTE
)
0x55 0x55
n+12
0x00 0x00
0x02
0x07
0x01
n
String
Comman
d to be
sent
0x00
The command uses hexadecimal calculations: For example, if you want to send the string
command “abcd123”, send it as follows: