Kentrox q2200 User manual

Model Q2200
T1 QoS Access Router
Model Q2201
T1 QoS Access Router
with Modem
Document #650-00318-03
QoS Access Router
SETUP GUIDE

2
Copyright Copyright © 2004, 2006 by Kentrox, LLC. All rights reserved.
Printed in the U.S.A.
Specifications published here are current or planned as of the
date of publication of this document. Because we are continu-
ously improving and adding features to our products, Kentrox
reserves the right to change specifications without prior notice.
You may verify product specifications by contacting our
office.
In no event shall Kentrox be liable for any damages resulting
from loss of data, loss of use, or loss of profits. Kentrox further
disclaims any and all liability for indirect, incidental, special,
consequential or other similar damages. This disclaimer of lia-
bility applies to all products, publications and services during
and after the warranty period.
Additional copyrights applicable to portions of this product:
Copyright © 2003 GlobespanVirata, Inc.
Copyright © 2003-2004 Ashley Laurent, Inc.
Copyright © 1989-2001 SNMP Research, Inc.
Copyright © 1995-1998 Eric Young ([e-mail])
Revision History
Trademark information Kentrox is a registered trademark and Q-Series is a trademark
of Kentrox, LLC.
All other product names are trademarks or registered
trademarks of their respective owners.
Who to contact for
assistance
If you need assistance with this product or have questions not
answered by this manual, please first contact your reseller or
visit our Support page on the Kentrox Web site at
www.kentrox.com/support.
For further information, see “Registration, warranty, support,
and services” on page 5 of this manual.
Part # Date Description
650-00318-00 January 2004 Issue 1
650-00318-01 March 2004 Issue 2
650-00318-02 December 2004 Issue 3, release 1.30
650-00318-03 March 2006 Issue 4, release 1.35

3
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 1 Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Pre-installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuration worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Perform a power-on test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2 Installing the router. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation shortcut for IT professionals. . . . . . . . . . . . . . . . 13
Step 1: Mount the router on a wall or in a rack . . . . . . . . . . . 14
Step 2: Set up a computer to access the router . . . . . . . . . . . 16
Step 3: Access the router’s graphical interface . . . . . . . . . . . 17
Step 4: Set a password for the default user . . . . . . . . . . . . . . 17
Step 5: Allow remote access (optional) . . . . . . . . . . . . . . . . . 18
Step 6: Enter the worksheet information . . . . . . . . . . . . . . . . 18
Step 7: Connect the cables. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Step 8: Save your configuration and restart. . . . . . . . . . . . . . 21
Step 9: Test access to the WAN . . . . . . . . . . . . . . . . . . . . . . . 21
If all else fails...reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4Contents

5
Preface
This Setup Guide explains how to install and configure the Q2200 router (“the
router”). The contents of this guide are divided into two chapters:
Before you begin. This chapter contains a brief overview of the
installation process and a configuration worksheet that should be
completed before beginning the installation.
Installing the router. This chapter describes step-by-step how to install,
connect, and configure the router to the point where it is IP-accessible (that
is, remotely manageable).
Registration, warranty, support, and services
To receive product news and announcements from Kentrox, please register your
Kentrox products at www.kentrox.com/register.
All Kentrox Q-Series routers carry a 1-year warranty beginning on the date of
purchase. Units found to be defective within that warranty period will be repaired or
replaced under the terms of the Kentrox warranty, which can be viewed online at
www.kentrox.com/warranty. All product returns to Kentrox must include a Return
Authorization number, which you can obtain by calling the Technical Assistance
Center.
Should you require technical assistance or are interested in training class
availability, please visit the Kentrox Support web site at www.kentrox.com/support.
Should you need further assistance, help may be available over the phone from your
Kentrox-authorized reseller.
Kentrox also offers fee-based phone support and priority support under a variety of
maintenance plans. For all other inquiries, please visit www.kentrox.com or call
[phone].

6Preface
General safety precautions
This equipment has been designed to the highest quality standards of materials,
workmanship and safety. Do not bypass any of the safety features of this equipment
or operate this equipment in an improper environment.
WARNING!
To avoid hazard from electrical shock and/or fire, adhere to the safety
practices listed in this section and identified within the instructions of
this document.
Use caution when installing or modifying communication lines. Dangerous voltages
may be present. It is unsafe to install wiring during a lightning storm.
Always disconnect all communication lines at the network interface and power
connections from the wall outlets before servicing or disassembling this equipment.
All wiring external to the product(s) should follow the provisions of the current
local and national building codes or any wiring rules that apply.
The equipment should be installed near the electrical outlet and be easily accessible.
WARNING!
Potentially hazardous voltages inside. Service should be performed
only by qualified personnel.
ADVERTISSEMENT!:
Tensions Dangereuses à l'intérieur. Confier la maintenance à une
personne qualifiée.
WARNING!
This equipment is electrically grounded only when it is connected to a
grounded AC power outlet using the supplied AC–DC power adapter.

7
CHAPTER
1Before you begin
Installation Summary
This guide will show you how to physically install the router and make it accessible
from both the WAN and your LAN. Advanced features, which are explained in the
User’s Guide, can then be configured by you or a network administrator using a
computer on your LAN, or from a remote office over the WAN.
For a first-time installation, allow about 15 minutes for each of the following:
❏Looking through this manual and understanding the steps
❏Installing the router and cables
❏Setting up a computer to access the router through your Internet browser
❏Performing the basic LAN and WAN configurations
Add or subtract time depending on your experience and installation site readiness.
Subsequent router installations can go much faster.
NOTE
Your router may have already been pre-configured by your network administrator,
which would further simplify your installation tasks.
Gather the necessary information
Ask your network administrator or IT department for the information listed in the
configuration worksheet on page 9. After physically installing the router, you will
enter this information using the router’s graphical user interface (GUI) to set up
basic network connectivity.
NOTE
The configuration worksheet contains the minimum information necessary to make
the LAN and WAN interfaces functional in most remote-office installations. Not all
parameters visible in the graphical interface are represented in the worksheet. The
goal of this Setup Guide is to make the router accessible over the WAN to a network
administrator who can later configure the advanced features.

8Before you begin
Pre-installation checklist
Take inventory
If the router appears to have been damaged in shipping, return it to your place of
purchase for a replacement. Check to make sure you received the following items
with each router:
❏Documentation CD (includes Adobe®Acrobat®PDF versions of this
manual, the User’s Guide and the CLI Reference Guide)
❏AC–DC power adapter and cable for use in North America
❏One Ethernet LAN cable, Cat 5E, UTP 568B, 6’
❏RS-232 DTE cable adapter1, RJ45 to DE-9S, Kentrox catalog #77910
❏Two #8 wood screws and anchors for wall-mounting the router
Optional accessories:
❏T1 WAN cable, 10’, Kentrox catalog #93010143
❏Rack-mounting kit for 19” equipment racks, Kentrox catalog #77912
❏Ethernet cable, Cat 5E, UTP 568B, 6’, Kentrox catalog #93006212
❏One modem cable, 4-wire (modem-equipped Q2201 router only), Kentrox
catalog #930xx210 (xx denotes length of cable).
❏Spare AC–DC power adapter, Kentrox catalog #77911
Prepare the installation site
The router requires the following for safe operation:
❏Grounded, 100-240 volts AC, 50/60 Hz, power source
❏At least 1/8” clearance above and 1” on each side for ventilation
❏Temperature range: 0° to 50° C (32° to122° F)
❏Humidity range: 5% to 95% relative humidity, non-condensing
Computer requirements (for configuring the router):
❏Computer with monitor, keyboard, and mouse
❏Internet browser software: Microsoft®Internet Explorer 5.5 or later;
Netscape 7.1; or browser based on Mozilla 1.4 or later
❏Network interface card (NIC) for connection to an Ethernet port on the
router, or to an Ethernet LAN that will be connected to the router
❏DHCP client setup, i.e., the computer automatically obtains its IP address
from the router
1The RS-232 DTE cable adapter can be used with any straight-through cable, such as the
Kentrox Ethernet cable, to connect a computer to the RS-232 control port for access to
the command line interface (CLI).

9
Configuration worksheet
All parameters in this worksheet should be considered a minimum configuration to
enable the router to pass traffic.
Ethernet LAN configuration
In most cases, you can use the default LAN IP address and subnet mask. However,
you must change these settings if you are installing the router on a LAN with static
IP addresses, or where another device is already using the default Ethernet LAN IP
address of 192.168.1.1.
To change the default values, go to the Configure > Interfaces > Ethernet Ports 1-4
page of the router’s graphical interface, and select Edit IP in the iplan Controls list.
Enter the following information:
Your configuration Default value
❏LAN IP address _____._____._____._____ 192.168.1.1
❏Subnet mask _____._____._____._____ 255.255.255.0
See ”Default LAN interface configuration” on page 18 for further information.
For settings related to Frame Relay installations, select Switch to Frame in the T1
port Controls list and enter a unique name for the Frame Relay interface, such as
FR-1. (See the Q-Series User’s Guide for naming conventions.)
When you return to T1 Port 1 page, select Add DLCI in the Frame Relay Controls list
to add the following information for each DLCI to be configured in the router.
❏DLCI interface name
(example: DLCI-101)
_________ <blank>
❏Alias _________ <blank>
❏DLCI _________ <blank>
❏Encapsulation RFC-1490 None RFC-1490
❏Committed Information Rate _________ 0
❏Far-End IP Address (static) _________ <blank>
❏Enable Inverse ARP _________ enabled
❏Existing IP Interfaces _________ <New IP
Interface>
❏IP Interface name
(example: IP-32)
_________ <blank>
❏IP address _____._____._____._____ <blank>
❏Subnet mask _____._____._____._____ 255.255.0.0
❏Security Zone Untrusted Trusted DMZ Untrusted

10 Before you begin
DNS
Set the primary and the secondary DNS server addresses on the Configure > Router
> DNS Client page. Also set the DNS search domain name.
❏Primary DNS server _____._____._____._____ 0.0.0.0
❏Secondary DNS server _____._____._____._____ 0.0.0.0
❏DNS Search Domain _____________________ <blank>
NOTE
Only one DNS server can be entered at a time. Always enter the IP address of the
primary DNS server first, the secondary DNS server second, and so forth.
Default Gateway
To set the default gateway and the IP interface, go to the Default Route section of the
Configure > Router > Routes page, and select Add.
❏Gateway IP Address _____._____._____._____ 0.0.0.0
❏Gateway Interface iplan ipwan <blank>
Administrative password
The default user name when logging into the router is “admin.” No default password
is assigned to this user. The password should be set to restrict access to authorized
users. To enter a new password, go to Configure > System > Users and click
Password in the table.
The password may be up to 16 characters long and consist of letters, digits, and any
of the following characters: `~!@#$%^&*()_+-={}[]:;<>?,./
❏Password _____________________ <blank>
Date and Time
The router can derive the date and time automatically by polling SNTP servers, or
you can enter the date and time manually.
To set up automatic polling of SNTP servers, navigate to the Configure > System >
Time > SNTP Server page, and click add to identify each SNTP server the router
will poll. Enter the following:
❏SNTP server _____._____._____._____ 0.0.0.0
Otherwise, navigate to the Configure > System > Time > Set Date and Time page to
set the router’s clock manually.
Remote access (optional)
If the network administrator requires remote management access to the router from
the WAN or via the optional modem, set the parameters as required in the untrusted
section of the Configure > System > Management Access page.