CAUTION!
If you cannot solve the problem after referring to above trouble shooting, please contact your local operator. To reduce the
risk of electric shock, do not remove the cover. Equipment service and maintenance should be undertaken by trained
personnel.
TROUBLE SHOOTING
A. THE FRONT PANEL LIGHT IS OFF.
Make sure power adapter is attached to the unit and
plugged into a live power outlet securely.
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B. NO PICTURE.
Make sure video cable is connected correctly.
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C. NO SOUND.
Make sure audio cable is connected correctly.
Press key to resume volume if the unit is in mute
mode.
Press u or VOL+ key to turn up volume if volume is set to
minimum.
Press AUDIO key to select proper audio language.
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D. NO SOUND AND NO PICTURE.
Make sure AV cable is connected correctly.
Make sure your TV is set to correct AV input mode.
Press key to switch to operation mode if the unit is in
standby mode.
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E. PICTURE AND SOUND MISMATCHED.
Press AUDIO key to select proper audio language.
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F. NO SIGNAL.
Make sure signal cable is connected correctly.
Program parameters are set wrongly. Please correct
parameters.
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G. PAUSE OR MOSAIC IMAGE.
Signal is too weak. Please connect signal cable securely.
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H. PROGRAM CANNOT BE PLAYED.
SIM card is inserted incorrectly. Insert the SIM card
correctly.
SIM card cannot decrypt this kind of program.
You have not subscribed to the selected channel. Please
contact your local operator.
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I. THE UNIT STOPS WORKING SUDDENLY.
Poor ventilation, or heat-producing object or device is
nearby. Put the unit in a cool and well-ventilated place.
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J. REMOTE CONTROL FAILURE.
Make sure your remote control unit is aimed at the
remote control signal receiver.
If external remote control signal receiver is used, make
sure it is plugged into IR port on the receiver securely.
No enough power in batteries of remote control unit.
Please replace batteries.
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