Keyincode KIC4510 User manual

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KIC4510, 5510
& 6510 LOCK
PROGRAMMING & OPERATING INSTRUCTIONS

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INTRODUCTION
THE BASICS
The KIC range of Smartlocks can be managed
and controlled by the lock keypad directly or via a
compatible smartphone, using the K3 Connect
App. The Keypad and Linked smartphone can add
users of the lock (phones, codes or cards) known
as Clients.
Keypad LED Guide
The KIC Smartlock has a backlit LED keypad.
There are three colors used to assist and inform
the lock user.
White – The keypad can be programmed to
illuminate by pressing any button or by proximity.
Useful for nightime operation or low light areas.
Green – Indicates valid client or sequence.
Red – Indicates invalid client or sequence.
Green + Red – Indicates client valid but either is:
i) Suspended ii) Smartlock in Lockdown or iii)
When programming a new client which is valid
but cannot be used as is already programmed
into lock.
Low Battery Warning
When the battery is low the Red LED will flash
5 times after successful client opening to indicate
low battery state. If App being used notification
of low battery will also be sent to phone or
device on sync.
Lock Out
After 3 continuous unsuccessful or incorrect
client unlocking attempts within one minute, the
lock will give a continuous beep and red LED for
three seconds. The keypad will remain inactive
for 30 seconds.
Return to Factory Default
Should the lock require resetting back to factory
default take the following steps:
• Phone – Up to 50 Client phones, 1Admin phone
The Admin phone with the K3 Connect
App downloaded can perform management
programming tasks. See further details B).
Admin phone can manage multiple locks,
but any lock can only have one Admin phone
linked to it. Additional phones may be linked to
the lock as clients only.
• Keypad – Up to 800 code Clients
The keypad can be used for selected
management programming tasks if an Admin
phone is not available. See further details A).
• Card – Up to 800 card Clients
Cards supported are: MIFARE Classic, MIFARE
Ultralight, MIFARE DesFire or ISO/IEC 14443
type A with fixed UID.
• Keys – The lock is supplied with 2
mechanical keys.
Access
The KIC Smartlock can be opened by the following:
1. Remove the battery cover and take out one
battery.
2. Press and hold down the # button.
3. Keeping the # button pressed replace the
battery.
4. After 2 beeps, release the # button.
5. Immediately press the # button 4 times ####.
6. Solid Green LED followed by single beep.
Note: All setting on lock will be erased and lock
will need to be paired with phone to use App.
Note: In addition to phone Clients, the lock can
store up to 800 code + card Clients in total only.
Example: 200 card + 600 code Clients or 400
card + 400 code Clients etc.

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1. CHANGE MASTER CODE
#Master Code ●00 ●Code Length 6–8 digits
●New Master Code ●New Master Code ●●
E.g: #12345678 ●00 ●6 ●654321 ●654321 ●●
Result: 654321 is new 6 digit Master Code.
2. ENTER PAIRING MODE
#Master Code ●11 ●●
Result: Lock will enter pairing mode with
K3 Connect App on Admin phone during setup.
3. ADD CLIENT CODE
#Master Code ●21 ●Code Length 4–8 digits ●
New Client Code ● New Client Code ●●
E.g: #12345678 ●21 ●4 ●4444 ● 4444 ●●
Result: New Client Keypad code is: 4444.
4. ADD CLIENT CARD
#Master Code ●22 ●Tap card on Keypad ●●
Result: Card now a Client and will open lock.
5. DELETE CLIENT CODE
#Master Code ●31 ●Client Code ●
Client Code ●●
E.g: #12345678 ●31 ●4444 ●4444 ●●
Result: Client Code 4444 has been deleted.
6. DELETE CLIENT CARD
#Master Code ● 32 ●Tap card on keypad ●●
Result: Client card deleted and will not open lock.
KEYPAD PROGRAMS
7. DELETE ALL CODES (EXCEPT MASTER CODE)
#Master Code ●41 ●Master Code ●41 ●●
Result: All Client codes are deleted.
8. DELETE ALL CLIENT CARDS
#Master Code ● 42 ●Master Code ●42 ●●
Result: All Client cards are deleted.
9. DELETE ALL CLIENT PHONES
INCLUDING ADMIN
#Master Code ●43 ●Master Code ●43 ●●
Result: All Client phones and admin deleted.
10. DELETE ALL CLIENT CODES, CARDS
AND PHONES INCLUDING ADMIN
#Master Code ●44 ●Master Code ●44 ●●
Result: All Client code, cards and phones deleted
except Master Code.
11. LOCK DOWN
#Master Code ●51 ●1 ●● (Lock Down ON)
#Master Code ●51 ●0 ●● (Lock Down OFF –
factory default setting)
Result: When in lock down, all clients are
suspended and the lock is locked. Only
Master Code and Admin phone can open lock.
12. PASSAGE MODE
#Master Code ● 52 ●1 ●● (Passage mode ON)
#Master Code ●52 ●0 ●● (Passage mode OFF
– factory default setting)
Result: Lock set into passage mode (constantly
open) until reset to default.
13. FIRSTMANIN FMI
#Master Code ●53 ●1 ●● (FMI ON)
#Master Code ●53 ●0 ●● (FMI OFF – factory
default setting)
Result: When the lock is in a scheduled passage
period, the lock will remain LOCKED until a valid
code, card or phone Client is used to open the
lock. Once open the lock will remain so for the
scheduled passage period.
DUALCREDENTIAL
#Master Code ●54 ●1 ●● (Dual Credential ON)
#Master Code ●54 ●0 ●● (Dual Credential OFF
– factory default setting)
Result: When ON two valid Clients are required to
open lock.
A) MANAGE LOCK
WITH KEYPAD
The KIC Smartlock is supplied with a factory
set default Master Code 12345678.
It is strongly advised the Master Code
is changed on installation.
The Master Code 12345678 will open the
lock. When programming the # prefix is
required.

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• Step 3 – Select “Create Account” and using
email sign in.
• Step 4 – To add lock or any additional locks
touch the + icon on the LOCKS screen of the
K3 Connect App.
• Step 5 – Enter the lock DIN (Description and
Identification Number) and choose a lock name.
IMPORTANT The Locks DIN is specific to lock
type installed as follows:
KIC4510 DIN = KIC4510
KIC5510 DIN = KIC5510
KIC6510 DIN = KIC6510
Please note the DIN is case sensitive. The lock
name can be anything e.g. Workshop, Front
Door, Room 26, Dr Surgery etc.
• Step 6 – Now pair the phone or device (within
3 feet) with the lock by pressing the tick mark on
the App and then immediately on the lock enter
the following Keypad program 2:
#Master Code ●11 ●●
The lock will automatically pair with the phone
and is now ready to use.
15. KEYPAD ILLUMINATION BY PROXIMITY
#Master Code ●55 ● 1 ●● (Keypad illumination
by proximity ON)
#Master Code ●55 ●0 ●● (Keypad illumination
by proximity OFF – factory default setting)
Result: Entire keypad will light up when touched
by card/hand etc.
Note: Power consumption is increased when in
this mode.
16. KEYPAD ILLUMINATION BY BUTTON
PRESS
#Master Code ●56 ● 1 ●● (Keypad illumination
by button press ON)
#Master Code ● 56 ● 0 ●● (Keypad illumination
by button press OFF – factory default setting)
Result: Entire keypad will light-up on press
of first button.
Note: power consumption increased
when in this mode.
17. CANCEL EMERGENCY OPEN VIA REM 2
#Master Code ●57 ●●
Result: If lock REM 2 port has been used and
active for emergency opening of lock, this
program will cancel emergency open and put
lock back into lock status before REM2 port
was activated.
B) MANAGE LOCK
WITH SMARTPHONE
The KIC Smartlocks can be managed via the
K3 Connect App when downloaded onto
a Bluetooth compatible phone or device:
• iphone 4S or above with iOS 9.0 or above
• Android 5.0 or above with Bluetooth
Low Energy capability.
Note: Please make sure Bluetooth
connectivity on phone/device is turned ON.
USING THE APP
The K3 Connect App allows the
lock owner to manage multiple locks
via a compatible phone when set up
as Administrator. The App and UI (User
Interface) for the App are updated and
improved on a regular basis, please ensure
updates are downloaded to ensure optimum
performance and ease of use.
Using the App the administrator can perform all
the programming tasks as shown previously via
the keypad, but is also able to utilise additional
programs and features such as:
• Set names for locks.
• Add/delete/suspend/restore All clients –
Phones – Cards – Codes.
• Set locks parameters eg Daylight saving,
Re-lock delay etc.
• Set Client name/reference.
• Step 1 – Download the K3 Connect App onto
your device or phone from the Apple App store
or Google play.
• Step 2 – Once installed open K3 Connect App.

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TROUBLESHOOTING
PROBLEM SOLUTION
Administrator phone
becomes an invalid user
The Admin may lose the administration rights when any of the
following occurs:
1. Another Phone was setup as a new Admin.
2. Operation of “Deleted All Phones” or “Delete. All Codes
(exclude Management Code)/Cards/Phones including
Admin” are performed on keypad.
3. Return-to-factory-default.
No relocking after
unlocking Check if parameter setting is in Passage mode.
Lock not responding Change battery and try again.
Bluetooth communication
with the lock seems to not be
working (For Bluetooth Pairing,
Unlocking, or Sync) but other
functions of the lock are
working
1. Close the App then relaunch and try again.
2. If still not working, turn-o Bluetooth function on the phone
and turn-on again, then try again.
3. If still not working, reboot the phone and try again.
• Set Client timed access rights – day/hour,
weekly repeat.
• Generate TAD codes.
TAD (Time And Duration) codes are one time
specific temporary codes that can be generated
in the App on phone or device anywhere, there
is no need to be near the lock.
These TAD codes can be forwarded or ‘shared’
with people ie service engineers, guests,
delivery companies, who can be granted access
with these time specific codes.
• Generate ATAD codes
ATAD (Auto repeat Time And Duration) codes
are time specific codes that are automatically
generated in the App and issued on a daily or
weekly basis up to a maximum of four weeks.
This is useful for businesses managing sta
access, where personnel are changed or
moved on short notice. New ATAD codes
are issued automatically to a single email
address (person responsible for group /
shifts) which can forward the code to
sta when required.
• Block TAD codes
TAD codes may be blocked by the Admin
phone if required. Note: Phone needs to be
next to lock to block TAD code when using
this lock program.
• View Audit trail – Audit of activity on lock
can be viewed and shared.
• Check lock battery status – Percentage lock
charge shown and low level indication sent
to phone automatically.
• Update Lock firmware.

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KEYINCODE LLC
55 Concord St, Unit 231
North Reading, MA 01864, USA
Tel: [phone]
Fax: [phone]
Email: [email protected]
Web: keyincode.com KIC4510-5510-6510-POI-0819